Canon PIXMA G5000 Series, Online Manual

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Cleaning Paper Feed Rollers
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only
when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1. Check that printer is turned on.
2. Remove any paper from paper source to clean rollers.
Note
• If a message appears on the screen, check it and then press the OK button.
3. Press the Setup button, use the button to select Maintenance , and press the OK
button.
LCD and Operation Panel
4. Clean the paper feed rollers without paper.
1. Use button to select Roller Cleaning and press OK button.
2. Use button to select paper source ( Cassette or Rear tray ) to clean rollers and press
OK button.
The paper feed roller will rotate as it is cleaned without paper.
5. Clean the paper feed rollers with paper.
1. Make sure paper feed rollers have stopped rotating, and then load three sheets of A4 or
Letter-sized plain paper in paper source selected in step 4.
Loading Paper in the Rear Tray
Loading Paper in the Cassette
2. Press the OK button.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
If the problem is still not resolved with the operation described above, follow the operation below.
1. Turn off the power and then unplug the power cord.
2. While rotating the paper feed rollers (A) located inside the rear tray more than two laps, wipe them with
a cloth tightly squeezed after moistening.
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