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• In Windows Vista, select 

Start

 menu > 

Control Panel

 > 

Hardware and Sound

 > 

Printers

.

• In Windows XP, select 

Start

 menu > 

Control Panel

 > 

Printers and Other Hardware

 > 

Printers

and Faxes

.

3. Open printer driver properties.

• In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon

(where "XXX" is your machine's name), and then select 

Printer properties

.

• In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your

machine's name), and then select 

Properties

.

4. Click 

Ports

 tab to check port settings.

Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing
in 

Printer

 column is selected for 

Print to the following port(s)

.

Note

• When the machine is used over LAN, the port name of the machine is displayed as

"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.

• If setting is incorrect:

Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.

• If printing does not start even though the machine is connected to the computer using a USB cable

and the port named "USBnnn" is selected:

In Windows 10, click 

Start

 button and select 

All apps

, 

Canon Utilities

, 

Canon My Printer

, 

Canon

My Printer

, and then select 

Diagnose and Repair Printer

. Follow the on-screen instructions to set

the correct printer port, and then select your machine's name.

In Windows 8.1 or Windows 8, select 

My Printer

 on 

Start

 screen to start 

My Printer

. If 

My Printer

 is

not displayed on 

Start

 screen, select 

Search

 charm, and then search for "

My Printer

".

Set the correct printer port on 

Diagnose and Repair Printer

. Follow the on-screen instructions to

set the correct printer port, and then select your machine's name.

In Windows 7, Windows Vista, or Windows XP, click 

Start

 and select 

All programs

, 

Canon

Utilities

, 

Canon My Printer

, 

Canon My Printer

, and then select 

Diagnose and Repair Printer

.

Follow the on-screen instructions to set the correct printer port, and then select your machine's
name.

If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon
website.

• If printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the

machine is used over LAN:

Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx" as you checked in step 4, and then associate
the port with the printer using 

Associate Port

 in 

Settings

 menu.

If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon
website.

Check3

 Make sure machine is properly connected to computer.

575

Summary of Contents for PIXMA G3200

Page 1: ...G3000 series Online Manual Printer Functions Overview Printing Scanning Troubleshooting English ...

Page 2: ...le Originals at One Time 44 Using PIXMA MAXIFY Cloud Link 45 Notice for Web Service Printing 46 Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer 47 Before Using Canon Inkjet Cloud Printing Center 48 Requirements for Canon Inkjet Cloud Printing Center operation 49 Registering User Information to Canon Inkjet Cloud Printing Center 50 Using Canon Inkjet Cloud Printing Center 51 C...

Page 3: ...ng the Nozzle Check Pattern 139 Cleaning the Print Head 140 Cleaning the Print Head Deeply 141 Aligning the Print Head 142 Performing Maintenance Functions from Your Computer Mac OS 144 Cleaning the Print Heads 145 Cleaning Inside the Printer 148 Cleaning the Paper Feed Rollers 149 Printing a Nozzle Check Pattern 150 Aligning the Print Head 151 Aligning the Print Head Position 152 Aligning the Pri...

Page 4: ...nting Profile 194 Changing the remaining ink level notification setting 196 Managing the Printer Power 198 Reducing the Printer Noise 200 Changing the Printer Operation Mode 202 Changing Settings from Operation Panel 203 Quiet setting 204 Turning on off Machine Automatically 205 Initializing Machine Settings 206 Disabling Wireless LAN Function 207 Network Connection 208 Network Connection Tips 209...

Page 5: ...gs 240 Network Communication Tips 241 Using Card Slot over Network 242 Technical Terms 244 Restrictions 251 Ensuring Optimal Printing Results 252 Ink Tips 253 Printing Tips 254 Be Sure to Make Paper Settings after Loading Paper 255 Canceling a Print Job 256 Machine Handling Precautions 257 Keeping Print Quality High 258 Transporting Your Printer 259 Legal Restrictions on Scanning Copying 261 Speci...

Page 6: ... Up Envelope Printing 302 Printing on Postcards 303 Setting Paper Dimensions Custom Size 304 Changing the Print Quality and Correcting Image Data 305 Setting the Print Quality Level Custom 306 Printing a Color Document in Monochrome 307 Specifying Color Correction 308 Optimal Photo Printing of Image Data 310 Adjusting Colors with the Printer Driver 311 Printing with ICC Profiles Specifying an ICC ...

Page 7: ...nter Driver 346 Installing the Printer Driver 347 Printing Using Canon Application Software 348 My Image Garden Guide 349 Using PIXMA MAXIFY Cloud Link 45 Printing with Google Cloud Print 352 Getting Google Account 354 Registering Machine with Google Cloud Print 355 Printing from Computer or Smartphone with Google Cloud Print 357 Deleting Machine from Google Cloud Print 361 Printing from Smartphon...

Page 8: ...2 Saving after Checking Scan Results 395 Sending Scanned Images via E mail 398 Extracting Text from Scanned Images OCR 401 IJ Scan Utility Screens 405 IJ Scan Utility Main Screen 406 Settings Dialog 408 Network Selection Screen 440 Save Settings Dialog 441 Image Stitch Window 444 Using Scanner Driver 449 Image Corrections and Color Adjustments 450 General Notes Scanner Driver 454 Updating the Scan...

Page 9: ... Machine on Printers on Network List Screen 477 Cannot Proceed beyond Printer Connection Screen Connect Cable Screen 478 Cannot Find Machine on Wireless LAN 480 Network Connection Problems 483 Machine Suddenly Cannot Be Used 484 Network Key Unknown 488 Administrator Password Set for Machine Unknown 490 Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings 491 Printing Is ...

Page 10: ...Does Not Start 540 Error Message Appears and the Scanner Driver Screen Does Not Appear 541 Cannot Scan Multiple Originals at One Time 542 Cannot Scan Properly with Auto Scan 543 Slow Scanning Speed 544 There is not enough memory Message Is Displayed 545 Computer Stops Operating during Scanning 546 Scanned Image Does Not Open 547 Scan Results Are Unsatisfactory 548 Scan Quality Image Displayed on t...

Page 11: ...ent Windows 567 Uninstalling IJ Network Tool 568 Errors and Messages 570 An Error Occurs 571 Message Appears 574 The printer is performing another operation Appears on Computer Screen 581 If You Cannot Solve a Problem 582 Repairing Your Machine 583 List of Support Code for Error 585 List of Support Code for Error Paper Jams 586 1300 587 Paper Is Jammed inside Machine 588 Other Cases 592 1000 593 1...

Page 12: ...50 612 5100 613 5200 614 5400 615 5700 616 5B00 617 5B01 618 6000 619 6500 620 6800 621 6801 622 6900 623 6901 624 6902 625 6910 626 6911 627 6930 628 6931 629 6932 630 6933 631 6936 632 6937 633 6938 634 6940 635 6941 636 6942 637 6943 638 6944 639 ...

Page 13: ...6945 640 6946 641 B202 642 B203 643 B204 644 B205 645 ...

Page 14: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 15: ...ight c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this...

Page 16: ... that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any ...

Page 17: ...wing places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and wherever such third party notices normally appear The contents of the NOTICE file are for informational purposes only and do not modify the License You may add Your own attr...

Page 18: ...END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission to use copy modify and distribute this software and its documentation for any purpose and without fee is hereby granted provided that the above c...

Page 19: ... with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with th...

Page 20: ...THERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2009 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyr...

Page 21: ...ACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz Redistribution and use in source and binary forms with or without modification are perm...

Page 22: ...S nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL...

Page 23: ...me all products supported by this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in t...

Page 24: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 25: ...Using the Machine Printing Photos from a Computer Copying Originals 25 ...

Page 26: ...n the Windows 8 1 operating system hereinafter referred to as Windows 8 1 is used 1 Open the paper support A 2 Pull out the paper output tray B then open the output tray extension C 3 Load paper vertically WITH THE PRINT SIDE FACING YOU 4 Align the paper guides D with the paper width 5 Click the My Image Garden icon E in Quick Menu 26 ...

Page 27: ... installed applications 6 Click the Photo Print icon F 7 Click the folder G with photos you want to print 8 Click the photos H you want to print For Windows To select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 9 Click Print I 27 ...

Page 28: ...Click Print K For Mac OS Click OK when the confirmation message appears then click Print Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of ways My Image Garden Guide Windows My Image Garden Guide Mac OS 28 ...

Page 29: ... and copy them to plain paper 1 Open the paper support A 2 Pull out the paper output tray B then open the output tray extension C 3 Load paper vertically WITH THE PRINT SIDE FACING YOU 4 Align the paper guides D with the paper width 5 Open the document cover E 29 ...

Page 30: ...CING DOWN and align it with the alignment mark F 7 Close the document cover gently 8 Press the Black button or Color button G Important Do not open the document cover until copying is complete Note For details on copy features refer to Copying 30 ...

Page 31: ...eb Application Available Connection Methods Easy Scan with the Auto Function Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing with Windows RT Checking Printer Information Online Storage Integration Function 31 ...

Page 32: ...relessly from a computer or smartphone even in an environment without an access point wireless router Switch to access point mode with simple steps to enjoy scanning and printing wirelessly When you use the machine with the access point mode be sure to specify the security setting in advance Using Machine with Access Point Mode 32 ...

Page 33: ...hotos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards The created items appear in slide shows If there is an item you like you can easily print it in just two steps 1 In Image ...

Page 34: ... the selected photos are placed automatically according to the theme Other Various Functions My Image Garden has many other useful functions Refer to the following for details What You Can Do with My Image Garden Windows What You Can Do with My Image Garden Mac OS 34 ...

Page 35: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 35 ...

Page 36: ...connect without using a wireless router The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method described in Connection Using a Wireless Router When connecting another device while a device is already connected to the machine connect it using the same connection method as the connected device If you connect using a different connecti...

Page 37: ...e connected to the Internet via a wireless router to the machine that is in the access point mode the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In the access point mode ...

Page 38: ...rinter or warranty If the SSID Password Network key are unknown print the LAN setting information and check the SSID Password Network key field How to print the LAN setting information Press the Wi Fi button on the printer The LAN setting information will be printed If you printed the LAN setting information repeat step 2 before proceeding to step 3 3 Press the Color button E then the Black button...

Page 39: ...t the network name SSID you want to use then click Connect 6 Enter the Password Network key then click Connect 7 When connection is complete click Back until the screen below appears Proceed with the setup 39 ...

Page 40: ...he wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no security protection your personal information could be disclosed to a third party Direct Connection Access Point Mode Important If a device is connected to...

Page 41: ...figure settings again Devices connected to the printer using Direct Connection cannot communicate with each other Firmware updates for the printer are not available while using Direct Connection When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the devic...

Page 42: ...Function By using the auto function of IJ Scan Utility you can scan easily by automatically detecting the item type Refer to the following for details Easy Scanning with Auto Scan Windows Easy Scanning with Auto Scan Mac OS 42 ...

Page 43: ...ight halves of an item larger than the platen and combine them back into one image Items up to approximately twice as large as the platen are supported Refer to the following for details Scanning Originals Larger than the Platen Image Stitch Windows Scanning Originals Larger than the Platen Image Stitch Mac OS 43 ...

Page 44: ...n Utility you can scan two or more photos small items placed on the platen at one time and save each image individually Refer to the following for details Scanning Multiple Originals at One Time Windows Scanning Multiple Originals at One Time Mac OS 44 ...

Page 45: ...ow ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an a...

Page 46: ...saved in our server Canon is unable to identify specific customers using this information Before you transfer ownership or dispose of a printer that supports a color LCD monitor select Device settings Reset setting Reset all and delete your login name and password For details contact a Canon authorized sales representative in the country or region you live in To Those Living in Mainland China PIXM...

Page 47: ...ter Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 47 ...

Page 48: ...nd Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Some models do not support this function To check whether your model supports this function see Models that Support Canon Inkjet Cloud Printing Center Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirement...

Page 49: ...tion iOS 6 1 or later OS standard browser 320 x 480 or higher Android 2 3 3 or later 480 x 800 or higher Android3 x is not supported The operation requirements may change without prior notice If this happens you may no longer be able to use this service from your computer smartphone or tablet Important On the browser you are using enable JavaScript and cookies If you use the zoom function or chang...

Page 50: ...Canon Inkjet Cloud Printing Center you need to follow the steps described below and register My account information If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 50 ...

Page 51: ...ered in the user registration Keep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for about the next 60 minutes You remain logged in for 60 minutes after the last access The service may not function properly if you log in ...

Page 52: ...jpg jpeg pdf docx doc xlsx xls pptx ppt and rtf The file formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information a...

Page 53: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 53 ...

Page 54: ...inting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 54 ...

Page 55: ...ve 5 tries to enter your password If you fail you will not be able to log in for about the next 60 minutes You remain logged in for 60 minutes after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password t...

Page 56: ...rinting Center Software license info The licensing information of Canon Inkjet Cloud Printing Center is displayed Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears If you are using a smartphone or a tablet you can also print photos and documents Important With this service the available functions differ depending on whether the user is...

Page 57: ...ears Note Group management appears only when you use Select how to manage and set Manage by group for office users Mng printer screen From the Mng printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers Check the printer information The registered printer name is displayed indica...

Page 58: ...rinter When you select the screen shown below appears Set the Destination printer and the Source printer Then select OK Note If Select how to manage has been set you can use this function only when you select Manage app availability by printer For details see Tips on Using Canon Inkjet Cloud Printing Center at Work Change the printer name When you select a screen to change the printer name appears...

Page 59: ...ter Note Although the number of printers that can be registered for one domain is not limited only up to 16 printers are guaranteed to operate Manage users screen From the Manage users screen you can check user information registered to the Canon Inkjet Cloud Printing Center delete users add users and change the Administrator and Standard user settings User deletion Select the check box of the use...

Page 60: ...nagement screen you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center changing groups deleting groups adding groups and setting up users printers and apps belonging to each group Checking group information The registered group names appear If there are items that have not been set appears Select to display the following screen which allows you to set...

Page 61: ...sy PhotoPrint To switch between service linking release select appears for items that do not have anything selected In the default settings all check marks are cleared for Printers and Users Only the system apps under Apps are set to ON Changing a Group name To display the Group name change screen select You can change the name to one of your liking by following the instructions in the displayed s...

Page 62: ...Note You can register up to 20 groups Apps available on printers that do not require a security code For printers without the Multiuser mode setting or Security code settings set the apps to be displayed when a user selects Cloud from the printer s home screen If the domain does not have a printer that meets this condition this setup screen does not appear To go to the setup screen select Note If ...

Page 63: ...p screen select Require security code Each user can set a Security code start the app and perform printing and other operations This setting is linked with Multiuser mode on the Mng printer screen Note The list does not display models without an LCD or models with a monochrome LCD The check box does not appear for models that do not support Multiuser mode 63 ...

Page 64: ...nting Center at Work Note If you manage the usable apps by printer the default settings will allow all users to add delete and rearrange apps Also if you are using a MAXIFY series printer and you select Multiuser mode in the Mng printer screen only the administrator will be able to add delete and rearrange apps If you manage the usable apps by user all users will be able to add delete and rearrang...

Page 65: ... context menu 4 Right context menu When you select the context menu appears The information displayed depends on the menu currently selected in the menu area The symbol indicates that there is a new unread notice Sort This displays the screen to sort registered apps You can use the buttons to change the display order of apps When you finish sorting select Done 65 ...

Page 66: ...plays the latest notices The symbol indicates that there is a new unread notice My account Displays user information From the My account screen you can change your account settings From the My account screen you can display the Permitted services screen and clear any linked service setting Help legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are...

Page 67: ...fig This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them Note If Group management has been set Config is not displayed If Manage app availability by user has been set even Standard user can register and delete apps 67 ...

Page 68: ...oud Printing Center are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released or does not support your region model 68 ...

Page 69: ... can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the print or scan history by looking at History You can also cancel print or ...

Page 70: ... of 3 father mother and child as an example If the father registers the printer to Canon Inkjet Cloud Printing Center only the father is managed by the service and the mother and the child cannot use the service unless the father tells them the login E mail address and Password If Mother and Child Want to Use the Service from Their Smartphones 1 The father registers to Canon Inkjet Cloud Printing ...

Page 71: ... The father selects Add user and by following the screen instructions registers the mother and child as users After this registration is complete the mother and child can individually use the service 71 ...

Page 72: ... or delete apps After the Administrator father specifies settings according to the procedure below the father the mother and the child will be able to manage apps individually 1 As the Administrator the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2 For Select how to manage the father selects Set 72 ...

Page 73: ...he father sets Manage app availability by user and selects OK 4 The screen for checking the management method change appears To complete the setup and return to the Advanced management window select OK 73 ...

Page 74: ...All registered users can register and delete apps freely 74 ...

Page 75: ...the new hire Note If the second printer has not been registered select Adding a Printer and register the printer by following the procedure Creating a Group for All Office Members to Use Set the basic group In this example only the Evernote app will be used on 2 printers 1 The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the Administrator 2 The senior clerk selects Mana...

Page 76: ...4 The senior clerk selects Advanced management from 5 For Select how to manage the senior clerk selects Set 76 ...

Page 77: ...r office users and selects OK Note If Group management has already been set up refer to step 10 and the subsequent steps 7 On the screen for checking management method changes the senior clerk checks the displayed information and selects OK 77 ...

Page 78: ...roup to be renamed 9 The senior clerk enters the Group name and selects OK The chief clerk enters Office here because the clerk is setting up a group that everyone in the office will use Important The following restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registere...

Page 79: ...10 Select Settings and in group setup screen check that all users on the Users tab are selected 11 On Printers tab check that all printers are selected 12 On Apps tab set only Evernote app to 79 ...

Page 80: ...add a group To create a new group use Add group and then in the setup screen for the added group add users and printers Limiting Apps That Each User Can Use Limiting Apps That All Members Can Use on Printer Limiting Apps That Individual Users Can Use on Printer Limiting Printers That Individual Users Can Use Important The available apps may differ depending on the country or the region Limiting Ap...

Page 81: ...1 From select Group management Note This appears only if Manage by group for office users is set in Advanced management 2 In displayed screen select Add group 81 ...

Page 82: ... restrictions apply to entering the Group name The group name can have up to 20 single byte alphanumeric characters or up to 10 double byte characters The same group name cannot be registered more than once in the same domain Up to 20 groups can be registered The person who created the group becomes the Administrator 4 Follow messages displayed on screen and select OK The group setup screen appear...

Page 83: ...5 On Users tab select only president 6 On the Printers tab select printer to be used 7 On the Apps tab set the Evernote and Facebook apps to 83 ...

Page 84: ...e The group setup screen displays all users and printers that are registered in the domain Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer use the following procedure provided by this service As an example this section describes the procedure for allowing all users to use the Evernote app from the printer 1 From select Group management 84 ...

Page 85: ...is appears only if Manage by group for office users is set in Advanced management 2 For Apps available on printers that do not require a security code select Settings 3 On Apps tab set only Evernote app to 85 ...

Page 86: ...s the only app that all users can use on the printer Limiting Apps That Individual Users Can Use on Printer For each user you can set the apps that the user can use on the printer As an example this section describes the procedure for allowing only the president to also use the Facebook app from the printer 1 From select Advanced management 86 ...

Page 87: ...2 For Require security code select Set 3 Select printer for setting up Security code Security codes identify individual users when multiple users are using a printer 87 ...

Page 88: ...port Security Codes 4 Set up Security code If there are users who have not set up a Security code a screen appears for checking whether to send an e mail prompting those users to set up a Security code To send a notification e mail only to users without a Security code select OK To display the Security code setup screen when each user logs in and not send the notification e mail select Cancel 88 ...

Page 89: ...hanumeric characters The Security code change process ends and the change completion message appears In the message screen select OK to return to the main screen 5 Select Cloud from the printer s home screen 6 In Switch user screen select user 7 Enter Security code that you set and Log in 89 ...

Page 90: ...en Log in 8 Select Facebook app Only the president will be able to use the Facebook app from the printer Limiting Printers That Individual Users Can Use As an example this section describes the procedure for setting up one printer for the president and another printer for all users 90 ...

Page 91: ...management Note This appears only if Manage by group for office users is set in Advanced management 2 Select Settings for the group containing all users 3 On the Printers tab clear printer that was set up for president 91 ...

Page 92: ...If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups the user can still use that app or printer if the one of the other groups allows it Only the printer that was set can be used by all users 92 ...

Page 93: ...he MAXIFY series you can set a Security code We recommend that you set a Security code to prevent other users from using your account This code is valid only when you use MAXIFY Cloud Link from the printer operation panel You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone tablet or computer 93 ...

Page 94: ...onitor If you are using PRO 1000 series or PRO 500 series If your model has color LCD monitor 1 Check that an e mail containing the URL has been sent to the registered e mail address and access the URL 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition process ends...

Page 95: ...mail containing the URL has been sent to the registered e mail address and access the URL If your model has monochrome LCD monitor If your model has no LCD monitor If you are using PRO 1000 series or PRO 500 series 2 Enter the information according to the instructions on the authentication screen and then select Log in 3 When printer addition complete message appears select OK The printer addition...

Page 96: ...Note If you select Cancel the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears Adding a PIXMA MAXIFY Cloud Link User 96 ...

Page 97: ...MAXIFY Cloud Link User Several people can use one printer This section describes the user addition procedure and the user privileges Adding a user 1 On the service screen select Manage users from 2 Select Add user 97 ...

Page 98: ... for completing the registration is then sent to the entered e mail address Note If you enter an e mail address that is already registered you will receive notification that the address is registered To specify another e mail address follow the displayed instructions 4 Access the URL reported in the e mail The procedure that follows describes what to do if you receive a notification e mail 5 Read ...

Page 99: ...on screen enter you desired password into Password and Password Confirmation and select Next Important There are character restrictions for the Password as shown below The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 99 ...

Page 100: ...te alphanumeric characters and symbols _ Alphabets are case sensitive 8 Specify the Time zone setting and select Done Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving ti...

Page 101: ...rm various other operations A Standard user can check printer information and start apps For information about the functions that each user can use refer to the Canon Inkjet Cloud Printing Center window If you are using MAXIFY Cloud Link from the printer select Multiuser mode in the Mng printer screen to set the printer to Multiuser mode Each user can then start an app and print documents Note If ...

Page 102: ... To set Multiuser mode without sending a notification e mail select Cancel Troubleshooting Canon Inkjet Cloud Printing Center 102 ...

Page 103: ... app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center If the display language is switched to a language that does not support an app the app will not be displayed in the apps list but will continue to be registered If you switch back to the target language of the app it will be displayed in the apps list and you will be able to start register or unregister t...

Page 104: ... the LAN environment is connected to the Internet Check that no error message is displayed on the printer s LCD monitor If printing does not start even after you wait awhile go to the printer s home screen and select Setup Various settings Web service inquiry If your model has monochrome LCD monitor Check that the printer is connected to the Internet Check that the printer is connected to a LAN an...

Page 105: ...ud Printing Center services If your model has color LCD monitor On the printer s Home screen select Setup Various settings Web service setup Web service connection setup IJ Cloud Printing Center setup Delete from this service to delete the service registration If your model has monochrome LCD monitor On the printer operation panel select the Setup button and then select Web service setup Connectio...

Page 106: ...RINT Inkjet SELPHY to easily print photos saved on a smartphone or tablet iOS or Android wirelessly You can also receive scanned data PDF or JPEG directly on a smartphone or tablet without using a computer Canon PRINT Inkjet SELPHY can be downloaded from App Store and Google Play 106 ...

Page 107: ...jsetup for using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage enviro...

Page 108: ...8 0 2125 104m or later Mozilla Firefox 33 0 or later 1 Check machine s IP address and serial number Print the network setting information to check the machine s IP address and serial number by following the steps below 1 Make sure machine is turned on 2 Load two sheets of A4 or Letter sized plain paper 3 Press and hold Wi Fi button and release it when ON lamp flashes 4 Press Wi Fi button again The...

Page 109: ...in password authentication screen is displayed a message to warn you that the identification information is not verified may be displayed You can set not to display a message by specifying the SSL TLS settings of certificate for encrypted communication in step 5 4 Enter password The password is specified to the machine serial number at the time of purchase If you have not changed the password yet ...

Page 110: ...te for encrypted communication Important The password is specified to the machine serial number at the time of purchase For the password refer to Administrator Password The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For security reasons we recommend you use 6 and ...

Page 111: ...E ACCOUNT page of Evernote for account creation Settings For Windows In the Settings Dialog Box of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog Box for your model from Home of the Online Manual for details For Mac OS In the Settings Dialog of IJ Scan Utility select the item you want to set then sele...

Page 112: ...ls Ink Tanks etc Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Loading Originals Loading Originals on the Platen Glass Originals You Can Load Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status 112 ...

Page 113: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 113 ...

Page 114: ...ou Can Use 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Correct curl before loading...

Page 115: ...DE FACING YOU 5 Slide the paper guides D to align them with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed properly Important Always load paper in the portrait orientation E Loading paper in the landscape orientation F can cause paper jams 115 ...

Page 116: ...Note Do not load sheets of paper higher than the load limit mark G Note When printing select the size and type of the loaded paper on the print settings screen of the printer driver 116 ...

Page 117: ...moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view...

Page 118: ...DDRESS SIDE FACING YOU The folded flap of the envelope will be faced down on the left side Up to 10 envelopes can be loaded at a time 5 Slide the paper guides D to align them with both sides of envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly 118 ...

Page 119: ...ar side F Address side Note Do not load envelopes higher than the load limit mark G Note When printing select the size and type of the loaded envelopes on the print settings screen of the printer driver 119 ...

Page 120: ...Loading Originals Loading Originals on the Platen Glass Originals You Can Load 120 ...

Page 121: ...owing when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the scanner to malfunction or the platen glass to break The machine cannot scan the shaded area A 0 04 inch 1 mm from the edges o...

Page 122: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 122 ...

Page 123: ...Originals You Can Load Item Details Types of originals Text document magazine newspaper Printed photo postcard business card disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm 123 ...

Page 124: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status 124 ...

Page 125: ... Windows Changing the remaining ink level notification setting Mac OS If print results become faint or white streaks appear despite sufficient ink levels see Maintenance Procedure For precautionary notes on handling ink bottles see Notes on ink bottles Refilling Procedure When you need to refill an ink tank follow the steps below Important Please ensure the printer remains flat after initial setup...

Page 126: ... machine to malfunction Do not touch tubes or other parts inside the machine 3 Open ink tank cover To refill the black ink tank open the left ink tank cover C To refill color ink tanks open the right ink tank cover D 4 Grab and remove the tank cap E of the ink tank to be refilled Place the removed tank cap on the upper tank cap holder F 126 ...

Page 127: ...ully remove the tank cap of the ink tank Ink on the inside of the tank cap may spatter when removing it 5 Take a new ink bottle out of its package 6 Hold the ink bottle upright and twist the bottle cap G to remove 127 ...

Page 128: ...nlet I Next stand the ink bottle upside down and squeeze the sides of the ink bottle to refill the ink tank Important Make sure that each color of ink tanks is filled with corresponding color of ink bottles When refilling ink tanks do not squeeze the bottle sides too hard Ink may spatter Do not fill the ink tank above the ink tank s upper limit line J Ink above this line may spill over causing mal...

Page 129: ... scanning unit cover once and then close it gently Note If the remaining ink level notification function is enabled the Ink lamp and the Alarm lamp are lit when ink runs out This setting is enabled by default If the lamps are lit perform the following To continue enabling the remaining ink level notification function Hold down the Black button or the Color button for at least 5 seconds The Alarm l...

Page 130: ...he ink bottles are laid down ink may leak When refilling ink tanks take sufficient care to prevent ink from spattering onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove ink stains Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon Do not leave ink bottles in areas exposed to high temperature such as ne...

Page 131: ...When an ink tank is out of ink promptly refill it Ink Tips 131 ...

Page 132: ...d the Alarm lamp will flash to inform you of the error Count the number of flashes of the Ink lamp and take appropriate action An Error Occurs The remaining ink level notification function works from initial printing to the time when one of the inks reaches the lower limit line shown on the ink tank For the remaining ink level notification function to work appropriately each ink tank must be fille...

Page 133: ...lor ink and or black ink has run out Refill ink tanks with ink Note For details on the remaining ink level notification function see below Changing the remaining ink level notification setting Windows Changing the remaining ink level notification setting Mac OS 133 ...

Page 134: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 134 ...

Page 135: ...f Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 135 ...

Page 136: ...lity and Correcting Image Data Windows Changing the Print Quality and Correcting Image Data Mac OS When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the machine Printing the Nozzle Check Pattern From the computer Printing a Nozzle Check Pattern Windows Printing a Nozzle Check Pattern Mac OS Step2 Examine the nozzle check pattern If there are missing lines or ho...

Page 137: ...cleaning from a computer Cleaning the Print Heads Windows Cleaning the Print Heads Mac OS If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Step Align the print head From the machine Aligning the Print Head From the computer Aligning the Print Head Position Automatically Windows A...

Page 138: ...sheet of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a single sheet of A4 or Letter sized plain paper in the rear tray 3 Pull out the paper output tray then open the output tray extension 4 Hold down the Stop button until the Alarm lamp flashes once then release it immediately The nozzle check pattern will be printed Do not perform any other operations until the m...

Page 139: ...re are missing lines in pattern A or horizontal white streaks in pattern B If there are missing lines in pattern A Cleaning the print head is required C Good D Bad lines are missing If there are horizontal white streaks in pattern B Cleaning the print head is required E Good F Bad horizontal white streaks are present 139 ...

Page 140: ...d on 2 Hold down the Stop button until the Alarm lamp flashes twice then release it immediately The machine starts cleaning the print head The cleaning will be complete when the ON lamp lights after flashing Do not perform any other operations until the machine completes the cleaning of the print head This takes about 1 minute 3 Check the print head condition To check the print head condition prin...

Page 141: ... Make sure that the power is turned on 2 Hold down the Stop button until the Alarm lamp flashes three times then release it immediately The machine starts cleaning the print head deeply The cleaning will be complete when the ON lamp lights after flashing Do not perform any other operations until the machine completes the deep cleaning of the print head This takes about 3 minutes 3 Check the print ...

Page 142: ...need to prepare a single sheet of A4 or Letter sized plain paper including recycled paper Be sure to use paper that is white and clean on both sides 1 Make sure that the power is turned on 2 Load a single sheet of A4 or Letter sized plain paper in the rear tray 3 Pull out the paper output tray then open the output tray extension 4 Hold down the Stop button until the Alarm lamp flashes eight times ...

Page 143: ...int head position adjustment will be complete when the ON lamp lights after flashing Remove the print head alignment sheet on the platen glass Important Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting the print head position is complete If adjusting the print head position has failed the Alarm lamp flashes Press the Black or Color button to...

Page 144: ...r Computer Mac OS Cleaning the Print Heads Cleaning Inside the Printer Cleaning the Paper Feed Rollers Printing a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically Aligning the Print Head Position 144 ...

Page 145: ...rinter power is on Then check the following item Is there ink remaining 3 Execute cleaning Make sure that the printer is on and then click OK Print head cleaning starts 4 Complete cleaning Next the message for nozzle check pattern printing is displayed 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning ...

Page 146: ...n To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary System Cleaning Execute System Cleaning if the status does not improve even after Deep Cleaning is performed 1 Select Cleaning from the pop up menu on the ...

Page 147: ...ter is on and then click OK Click OK when the confirmation message appears System cleaning starts 4 Complete system cleaning Next the message for nozzle check pattern printing is displayed 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important System Cleaning consumes an extremely large amount of ink Executin...

Page 148: ...Cleaning 1 Select Cleaning from the pop up menu on the Canon IJ Printer Utility 2 Click the Bottom Plate Cleaning icon The dialog opens 3 Load paper in the printer As instructed in the dialog fold the A4 size or Letter size plain paper in half horizontally and then unfold the sheet Load the paper into the rear tray in the portrait orientation with the crest of the crease facing down 4 Perform the ...

Page 149: ...r from the rear tray 2 Select Cleaning from the pop up menu on the Canon IJ Printer Utility 3 Click the Roller Cleaning icon The confirmation message appears 4 Execute paper feed roller cleaning Make sure that the printer is on and then click OK Paper feed roller cleaning starts 5 Complete paper feed roller cleaning After the rollers have stopped follow the instruction in the message load three sh...

Page 150: ...n message appears Before running Nozzle Check check that the printer power is on Then check the following item Is there ink remaining 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray 4 Print a nozzle check pattern Make sure that the printer is on and click Print Check Pattern Printing of the nozzle check pattern begins 5 Check the print result Whe...

Page 151: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this printer you can adjust the print head either automatically or manually 151 ...

Page 152: ...manually check box 3 Apply the settings Click Apply and when the confirmation message appears click OK 4 Select Test Print from the pop up menu on the Canon IJ Printer Utility 5 Click the Print Head Alignment icon A message is displayed 6 Load paper in the printer Load two sheets of A4 size or Letter size plain paper into the rear tray 7 Execute head alignment Make sure that the printer is on and ...

Page 153: ...pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the scanning unit cover while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes in the...

Page 154: ...iceable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes Note After head alignment is completed you can print and check the current setting To do so click the Print Head Alignment icon and when the message is displayed click Print Alignment Value 154 ...

Page 155: ...t icon A message is displayed 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray Note The number of sheets to be used differs when you select the manual head alignment 4 Print head alignment pattern printing Make sure that the printer is on and click Align Print Head The adjustment pattern is printed Important Do not open the scanning unit cover whi...

Page 156: ...Cleaning Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning 156 ...

Page 157: ... before cleaning the machine Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the mach...

Page 158: ...e problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the surface of the machine Use a soft clean lint free and dry cloth Wipe the platen glass A and the inner side of the document cover white sheet B gently Make sure not to leave any r...

Page 159: ...tton until the Alarm lamp flashes eleven times then release it immediately The paper feed roller will rotate as it is cleaned without paper 3 Make sure that the paper feed roller has stopped rotating then load three sheets of A4 or Letter sized plain paper in the rear tray 4 Pull out the paper output tray then open the output tray extension 5 Hold down the Stop button until the Alarm lamp flashes ...

Page 160: ...y with the open side facing you 4 Pull out the paper output tray then open the output tray extension 5 Hold down the Stop button until the Alarm lamp flashes twelve times then release it immediately The paper cleans the inside of the machine as it feeds through the machine Check the folded parts of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again Note When perform...

Page 161: ...161 ...

Page 162: ...nel Initializing Machine Settings Disabling Wireless LAN Function Network Connection Network Connection Tips Network Communication Windows Checking and Changing Network Settings IJ Network Tool Network Connection IJ Network Tool Other Screens Network Communication Tips Network Communication Mac OS Checking and Changing Network Settings Network Communication Tips Ensuring Optimal Printing Results I...

Page 163: ...Canceling a Print Job Machine Handling Precautions Keeping Print Quality High Transporting Your Printer Legal Restrictions on Scanning Copying Specifications 163 ...

Page 164: ...Safety Safety Precautions Regulatory Information 164 ...

Page 165: ... the printer may cause injury For the printer s weight refer to the Specification Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Do not transport or use the printer on a slant vertically or upside down as the ink may leak and damage the printer When loading a thick b...

Page 166: ...rient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes...

Page 167: ...mbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU and national legislation This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE Improper h...

Page 168: ...la mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles Pour plus d informations sur les points de collecte des équipements à recycler contactez vos services municipaux les autorités locales compétentes le plan DEEE approuvé ou le service d enlèvement des ordures ménagères Pour plus d informations sur le retour et le recyclage des produits DEEE consul...

Page 169: ...ímbol indica que aquest producte no s ha de llençar a les escombraries de la llar d acord amb la Directiva RAEE 2012 19 UE i la legislació nacional Aquest producte s hauria de lliurar en un dels punts de recollida designats com per exemple intercanviant lo un per un en comprar un producte similar o lliurant lo en un lloc de recollida autoritzat per al reciclatge de residus d aparells elèctrics i e...

Page 170: ...perigosas normalmente associadas aos equipamentos eléctricos e electrónicos Simultaneamente a sua cooperação no tratamento correcto deste produto contribuirá para a utilização eficaz dos recursos naturais Para mais informações sobre os locais onde o equipamento poderá ser reciclado contacte os serviços locais a autoridade responsável pelos resíduos o esquema REEE aprovado ou o serviço de tratament...

Page 171: ...e union og EØS Norge Island og Liechtenstein Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall i henhold til WEEE direktiv 2012 19 EU og nasjonal lov Produktet må leveres til et dertil egnet innsamlingspunkt det vil si på en autorisert en til en basis når du kjøper et nytt lignende produkt eller til et autorisert innsamlingssted for resirkulering av avfall ...

Page 172: ...aturresurserna Kontakta ditt lokala kommunkontor berörd myndighet företag för avfallshantering eller ta del av en godkänd WEEE organisation om du vill ha mer information om var du kan lämna den kasserade produkten för återvinning För mer information om inlämning och återvinning av WEEE produkter se www canon europe com weee Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol zna...

Page 173: ...celu poddania go recyklingowi Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie Jednocześnie pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów naturalnych Aby uzyskać więcej informacji na temat punktów do których można dosta...

Page 174: ... apstiprinātā veikalā kur iegādājaties līdzīgu jaunu produktu un atstājat veco vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu pārstrādei Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi un cilvēka veselību tādu iespējami bīstamu vielu dēļ kas parasti ir elektriskajās un elektroniskajās iekārtās Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā...

Page 175: ... ali si oglejte načrt OEEO Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO obiščite www canon europe com weee Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Този символ показва че този продукт не трябва да се изхвърля заедно с битовите отпадъци съгласно Директивата за ИУЕЕО 2012 19 ЕC и Вашето национално законодателство Този продукт трябва да б...

Page 176: ...i staro za novo ukoliko kupujete novi sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme EEE za recikliranje Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje ljudi zbog supstanci koje su potencijalno opasne za zdravlje a općenito se povezuju s EEE Istovremeno vaša će suradnja kroz propisno odlaganje ovog proizvo...

Page 177: ...r The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models which help to minimise environmental impact Products which meet the stringent requirements of the Energy Star programme for both environmental benefits and the amount of energy consumption will carry the Energy Star logo accordingly Paper types This product can be used to print on b...

Page 178: ...Main Components and Their Use Main Components Power Supply 178 ...

Page 179: ...Main Components Front View Rear View Inside View Operation Panel 179 ...

Page 180: ...h sides of the paper stack 4 rear tray Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 5 paper output tray Printed paper is ejected Open before printing 6 output tray extension Open to support ejected paper 180 ...

Page 181: ... 7 platen glass Load an original here 8 operation panel Use to change the settings of the machine or to operate it Operation Panel 181 ...

Page 182: ...o connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer 2 power cord connector Plug in the supplied power cord 182 ...

Page 183: ... ink tanks or to remove jammed paper 3 ink tanks The black ink tank is on the right and the color ink tanks cyan magenta and yellow are on the left If any ink levels are low refill the low tanks 4 cartridge holder Install the cartridge here Note For details on refilling ink tanks see Refilling Ink Tanks 183 ...

Page 184: ... off ON lamp lights The machine is ready to print ON lamp flashes The machine is getting ready to print or printing is in progress Alarm lamp flashes An error has occurred and the machine is not ready to print ON lamp flashes and Alarm lamp flashes alternately An error that requires contacting the service center may have occurred An Error Occurs 3 Wi Fi button Hold down to automatically set up the...

Page 185: ...ink runs out 7 Stop button Cancels operation when print copy or scan job is in progress Holding this button down lets you select maintenance options or machine settings 8 Black button Starts black white copying You can also press this button to finalize your selection for the setting item 9 Color button Starts color copying You can also press this button to finalize your selection for the setting ...

Page 186: ...Power Supply Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 186 ...

Page 187: ...Confirming that the Power Is On The ON lamp is lit when the machine is turned on Note It may take a while for the machine to start printing immediately after you turn on the machine 187 ...

Page 188: ...n Error Occurs You can set the machine to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default Managing the Printer Power Windows Managing the Printer Power Mac OS Turning off the machine 1 Press the ON button to turn off the machine When the ON lamp stops flashing the machine is turned of...

Page 189: ...o automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval This feature is set to on by default Managing the Printer Power Windows Managing the Printer Power Mac OS 189 ...

Page 190: ...er cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the machine with one of the unusual conditions above may cause a fire or an electric shock 190 ...

Page 191: ...m that the ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the machine off 2 Confirm that the ON lamp is off 3 Unplug the power cord The specification of the power cord differs depending on the country or region of use 191 ...

Page 192: ...ings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Initializing Machine Settings Disabling Wireless LAN Function 192 ...

Page 193: ...ettings from Your Computer Mac OS Registering a Changed Printing Profile Changing the remaining ink level notification setting Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 193 ...

Page 194: ... Printing Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select the n...

Page 195: ...deleted In the print dialog select Show Presets in the Presets section Then in the dialog that appears select the name of the printing profile to be deleted 2 Delete the printing profile Click Delete and click OK The selected printing profiles will be deleted from Presets 195 ...

Page 196: ...Important Before enabling Remaining Ink Notification Settings replenish all inks to the upper limit line and reset the remaining ink level count by running Resets the Remaining Ink Level Count However if you reset the count by operating the operation panel of the printer the setting in the printer driver is unnecessary If you disable Remaining Ink Notification Settings you must visually check the ...

Page 197: ...hen the confirmation message appears click OK The remaining ink level notification counter is reset Important When you reset the remaining ink level counter you must replenish all inks to the upper limit line 197 ...

Page 198: ...received The Auto Power Off function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Select Power Settings from the pop up menu on the Canon IJ Printer Utility 2 Check that the printer is on and then click Auto Power A dialog appears Note If the printer is off or if communication between the printer and the co...

Page 199: ...When the confirmation message appears click OK The setting is enabled after this When you want to disable this function select Disable from the list according to the same procedure 199 ...

Page 200: ...ation that was set on the printer If this happens click Cancel to display the most recent settings specified on your computer 2 Set the quiet mode If necessary specify one of the following items Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the p...

Page 201: ...ting and scanning from the computer If you specify a time for Use quiet mode during specified hours quiet mode is not applied to operations copy direct print etc performed directly from the printer 3 Apply the settings Make sure that the printer is on and click Apply Click OK when the confirmation message appears The settings are enabled hereafter Note The effects of the quiet mode may be less dep...

Page 202: ...left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait time speeds up printing Prevent paper abrasion The printer can increase the gap between the print head and the paper during high density printing to prevent paper abrasion Check this check box to prevent paper abr...

Page 203: ...Changing Settings from Operation Panel Quiet setting Turning on off Machine Automatically 203 ...

Page 204: ...ress Color button To disable the function press the Black button Important Operating speed is reduced compared to when the quiet mode is not selected Note You can set the quiet mode from the operation panel of the machine or the machine driver No matter how you set the quiet mode the mode is applied when you perform operations from the operation panel of the machine or printing and scanning from t...

Page 205: ...rform printing or scanning operations from the computer For Windows you can select whether you turn the machine on automatically from ScanGear scanner driver Turning off Machine Automatically You can enable the machine to turn off automatically when no operation is made or no printing data is sent to the machine for a specified period of time 1 Make sure machine is turned on 2 Press and hold Stop ...

Page 206: ... and printing operation from a computer over network becomes impossible To use the machine over network follow the instructions on the Canon website To initialize the machine settings press and hold the Stop button and release it when the Alarm lamp flashes 24 times All the machine settings are initialized The administrator password specified by IJ Network Tool returns to the default setting After...

Page 207: ...ss and hold Wi Fi button and release it when ON lamp flashes 3 Press Black button twice and press Wi Fi button When the ON lamp changed from flashing to lit and the Wi Fi lamp goes off the wireless LAN is disabled Note When you enable the wireless LAN press the Color button Black button and then Wi Fi button in this order 207 ...

Page 208: ...Network Connection Network Connection Tips 208 ...

Page 209: ...lt Network Settings Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings 209 ...

Page 210: ...sable WSD WSD settings Enable Timeout setting WSD settings 1 minute Enable disable Bonjour Bonjour settings Enable Service name Bonjour settings Canon G3000 series LPR protocol setting Enable XXXXXX represents last six digits of machine s MAC address Access Point Mode Defaults Item Default SSID access point name 1 XXXXXX G3000series Security setting WPA2 PSK AES Password 2 machine serial number 1 ...

Page 211: ... printer from the results For Mac OS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen To check the printer s MAC address and the...

Page 212: ...mputer to connect to the machine on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additional computer to the machine via LAN or to change from USB to LAN connection follow the instructions on the Canon website 212 ...

Page 213: ...cription Setting Product Information Product information Product Name Product name XXXXXXXX ROM Version ROM version XXXXXXXX Serial Number Serial number XXXXXXXX Wireless LAN Wireless LAN Enable Disable MAC Address MAC address XX XX XX XX XX XX WPS PIN CODE WPS PIN code XXXXXXXX Infrastructure Infrastructure Enable Disable Connection Connection status Active Inactive SSID SSID Wireless LAN SSID Ch...

Page 214: ... XXXX Stateless Prefix Length3 2 Stateless prefix length 3 XXX Stateless Address4 2 Stateless address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length4 2 Stateless prefix length 4 XXX Default Gateway1 2 Default gateway 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway2 2 Default gateway 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Default Gateway3 2 Default gateway 3 XXXX XXX...

Page 215: ...me Up to 15 alphanumeric charac ters WSD Printing WSD printing setting Enable Disable WSD Timeout Timeout 1 5 10 15 20 min LPD Printing LPD printing setting Enable Disable Bonjour Bonjour setting Enable Disable Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric characters DNS Server Obtain DNS server address au tomatically Auto Manual Primary Server Primary server...

Page 216: ... 2 Network status is only printed when IPv6 is enabled 3 Network status is only printed when IPv6 and IPsec settings are enabled 216 ...

Page 217: ...Network Communication Mac OS Checking and Changing Network Settings Network Communication Tips 217 ...

Page 218: ...nging Settings in Wireless LAN Sheet Changing WEP Detailed Settings Changing WPA WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet Monitoring Wireless Network Status Changing Settings in Direct Connection Initializing Network Settings Viewing Modified Settings 218 ...

Page 219: ...ing that Canon software is attempting to access the network If the warning message appears set the security software to always allow access Starting up IJ Network Tool 1 Select Applications from Go menu of Finder double click Canon Utilities IJ Network Tool and then double click the Canon IJ Network Tool icon Depending on the printer you are using an administrator password is already specified for...

Page 220: ...ected printer can be set up or be modified 3 Update Performs printer detection again Click this button if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If the printer on a network is not detected make sure the printer is turned on and click Update It may take several minutes to detect printers If the prin...

Page 221: ...Refresh in the View menu 4 Configuration Enabled when Utilities is selected Click to display the Configuration screen to configure settings of the selected printer Note This item has the same function as Configuration in the Settings menu 221 ...

Page 222: ...f the printer on a network is not detected make sure the printer is turned on and select Refresh It may take several minutes to detect printers If the printer is not yet detected connect the machine and the computer with a USB cable and select Refresh If the printer is being used from another computer a screen is displayed informing you of this condition Note This item has the same function as Upd...

Page 223: ...Set up printer s direct connection You can change or check the direct connection access point mode settings Changing Settings in Direct Connection 4 Help menu Instructions Displays this guide 223 ...

Page 224: ...AN setting of the printer to change the settings in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click Configuration button 4 Click Wireless LAN button 5 Change or check settings Click OK after changing configuration A scree...

Page 225: ...s point name SSID of the printer is displayed 3 Search The Wireless Routers screen is displayed to select a wireless router to connect to Wireless Routers Screen Note When IJ Network Tool runs over a LAN the button is grayed out and cannot be selected Connect the printer and the computer with a USB cable temporarily to change the settings 4 Encryption Method Select the encryption method used over ...

Page 226: ...iled settings screen is displayed The network password WEP or the WPA WPA2 key selected in Encryption Method can be checked and changed For more on WEP setting Changing WEP Detailed Settings For more on WPA WPA2 setting Changing WPA WPA2 Detailed Settings 6 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP addr...

Page 227: ...uters when your target wireless router is not detected If the target wireless router is set to a closed network the stealth mode click Cancel to return to the previous screen and enter the network name SSID in Network SSID Note Make sure the wireless router is turned on 3 Set Click to set the network name SSID in Network SSID on the Wireless LAN sheet Note The WPA WPA2 Details screen or the WEP De...

Page 228: ...s When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click Configuration button 4 Click Wireless LAN button 5 Select Use Password WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change or check settings When changing the password WEP key the same change must be made to ...

Page 229: ...selected for the key length in the AirPort Base Station Select 1 for Key ID Otherwise your computer will not be able to communicate with the printer via the wireless router 5 Authentication Select the authentication method to authenticate the printer s access to the wireless router Normally select Auto If you want to specify the method manually select Open System or Shared Key according to the set...

Page 230: ...USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click Configuration button 4 Click Wireless LAN button 5 Select Use WPA WPA2 in Encryption Method and click Configuration 6 Enter passphrase and click OK 1 Passphrase Enter the passphrase set to the wireless router The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal v...

Page 231: ...mputer after the encryption type of the printer was switched make sure encryption types for the computer and the wireless router match that set to the printer Note This machine supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 231 ...

Page 232: ...the settings are sent to the printer If you click OK the settings are sent to the printer and the Transmitted Settings screen is displayed 1 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functio...

Page 233: ...d sheet is displayed 5 Change or check settings 1 Use admin password Sets an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password Important The password should consist of 4 to 32 alphanumeric characters The password is case sensitive Do not forget the password you set 2 Password Enter the password to set 3 Passw...

Page 234: ...is set to the printer Admin Password Enter the administrator password that was set For security purposes your password is not displayed as you type it Important If you forget the administrator password you specified initialize the printer to return the password to the default setting OK Click this item after you enter the administrator password Cancel This item returns you to list of detected prin...

Page 235: ...rk device 3 Advanced Measurement Click to examine the connection performance between the printer and the wireless router Follow the instructions on the screen to start measuring and display the status Measurement takes a few minutes When is displayed in Connection performance between the printer and the wireless router the printer can communicate with the wireless router Otherwise refer to display...

Page 236: ...by the connection performance may become unstable Be sure to use a radio channel that does not interfere with other wireless routers Check that the printer and the wireless router face each other Connection performance may depend on the orientations of the wireless devices Replace the wireless router and the printer in another direction to achieve the best performance Check whether other computers...

Page 237: ...nter screen is displayed 3 Check displayed message and click Next If the screen asking you to enter the password is displayed enter the password specified for your computer and click Install Helper 4 Click Allow on displayed screen The Select Printer screen is displayed Note If only one printer is available for changing the settings the Direct Connection Setup of the Printer screen is displayed In...

Page 238: ...tings from the screen above you can update the SSID access point name and password at the same time using the operation panel You cannot change the encryption method For details search for UG500 UG501 on your printer s Online Manual and see the instructions shown 7 Click Settings The setting information is sent to the printer 238 ...

Page 239: ...k settings of the printer to factory default 4 Click Initialize The Setting Initialization screen is displayed Click OK to initialize the network settings of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup according to the instructions on the ...

Page 240: ...d after you modified the printer settings on the Configuration screen When you click OK on the Confirmation screen the following screen is displayed for checking the modified settings 1 Settings A list of changes made in the Configuration screen is displayed 240 ...

Page 241: ...Network Communication Tips Using Card Slot over Network Technical Terms Restrictions 241 ...

Page 242: ...D of the printer 3 On Finder click Go menu and Connect to Server 4 Input smb xxxxxxxxxxxx canon_memory and click Connect For example if the current printer name is 123ABC000000 then input smb 123ABC000000 canon_memory 5 Make sure card slot is mounted When the card slot is mounted the following icon appears on the desktop or in the Computer window on the Go menu of Finder Note The authentication sc...

Page 243: ...les or many files a large amount of card access may be generated In this case the operation in the memory card may be impossible or slow Operate after the Access lamp of the machine is lit When you access the network drive for the card slot over the network file names consisting of eight or less lowercase letters not including its extension may be shown in uppercase For example a file name such as...

Page 244: ...onnection Ad hoc Client computer and machine setting where wireless communication occurs on a peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No wireless router is required This machine does not support ad hoc communication Admin Password Administrator password in IJ Network Tool to restrict access to network users It must be entered to ac...

Page 245: ... if Use Password WEP is selected Shared Key In this authentication method the communication partner is authenticated using the WEP key that was set for encryption B Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically C Channel Frequency channel for wireless communication In the infrastructure mode the channel is automatically adjusted...

Page 246: ...Mbps IEEE 802 11g International standard for wireless LAN using the 2 4 GHz frequency range with a throughput of up to 54 Mbps Compatible with 802 11b IEEE 802 11n International standard for wireless LAN using the 2 4 GHz and 5 GHz frequency ranges Even when using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using multiple communication channels at the sam...

Page 247: ... value from 0 to 100 LPR A platform independent printing protocol used in TCP IP networks It does not support bidirectional communication M MAC Address AirPort ID Also known as the physical address A unique and permanent hardware identifier that is assigned to network devices by its manufacturer MAC addresses are 48 bits long and are written as a hexadecimal number separated by colons i e 11 22 33...

Page 248: ...value from 0 to 100 SSID Unique label for wireless LAN It is often represented such as a network name or a wireless router name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSI...

Page 249: ...ent over wireless networks This printer supports key length of 64 bits or 128 bits key format of ASCII code or Hexadecimal and key number of 1 to 4 Wi Fi International association that certifies interoperability of wireless LAN products based on the IEEE 802 11 specification This machine is a Wi Fi authorized product Wireless LAN A network that instead of being connected by physical wires is conne...

Page 250: ... AES Authentication WPA2 defines the following authentication methods WPA2 Personal that can be used without an authentication server plus WPA2 Enterprise that do require an authentication server This machine supports WPA2 Personal Passphrase This encrypted key is used to perform WPA2 Personal authentication The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadec...

Page 251: ...ms you should set a network key WEP or WPA WPA2 to the wireless router to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 251 ...

Page 252: ...g Optimal Printing Results Ink Tips Printing Tips Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Machine Handling Precautions Keeping Print Quality High Transporting Your Printer 252 ...

Page 253: ...ts condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than black in...

Page 254: ... paper or performing borderless printing the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the rear tray load paper WITH THE PRINTING SIDE FACING YOU Loading Paper Is the paper curled The curled paper causes paper jam Flatten the ...

Page 255: ...lts Are Unsatisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific preset settings such as how ink is used and sprayed distance from nozzles etc so that you can print on that type with optimal image quality This allows you to print with the settings best suited for ...

Page 256: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop button to cancel printing 256 ...

Page 257: ... any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the machine to malfunction Also place the machine where objects will not fall on it 257 ...

Page 258: ...press the ON button to turn off the power the machine caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the ON lamp is not lit Print periodically Just as the tip of a felt pe...

Page 259: ...print head thus preventing it from drying Do not remove the cartridge Ink may leak When transporting the machine pack the machine in a plastic bag so that ink does not leak When a shipping agent is handling transport of the machine have its box marked THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Make sure the machine is on 2 Hold down th...

Page 260: ...nplug the power cord from the machine 6 Use adhesive tape to secure all the covers on the machine to keep them from opening during transportation Then pack the machine in the plastic bag 7 Attach the protective material to the machine when packing the machine in the box 260 ...

Page 261: ...Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyr...

Page 262: ... Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Stora...

Page 263: ...easing the scanning resolution will limit the maximum possible scanning area Gradation Input Output Gray 16 bit 8 bit Color 48 bit 24 bit RGB each 16 bit 8 bit Network Specifications Communication protocol TCP IP Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on countr...

Page 264: ...ion with iOS Android Windows RT and Windows 10 Mobile Mobile Printing Capability Google Cloud Print PIXMA Cloud Link An internet connection is required to use Easy WebPrint EX and all the Online Manual Windows Operation can only be guaranteed on a computer with Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre installed Windows A CD ROM Drive or internet connection is requ...

Page 265: ... In an in house network environment the 5222 port must be open Contact the network administrator for details Information in this guide is subject to change without notice 265 ...

Page 266: ...Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 266 ...

Page 267: ...ine paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 1 Canon Océ Office Colour Paper SAT213 1 Paper for printing photos Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 P...

Page 268: ... size 2 17 x 3 50 inches 55 0 x 89 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the machine Notes on Storing Paper Take out only the necessary number of paper from the packa...

Page 269: ...100 sheets Approx 50 sheets Canon Océ Office Colour Paper SAT213 Approx 80 sheets Approx 50 sheets Paper for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 3 10 sheets A4 Letter 20 sheets 4 x 6 10 x 15 cm Photo Paper Glossy GP 701 3 10 sheets A4 Letter 20 sheets 4 x 6 10 x 15 cm Photo Paper Plus Glossy II PP 201 3 10 sheets A4 Letter 5 x 7 13 x 18 cm 8 x 10 20...

Page 270: ... or environmental conditions either very high or low temperature or humidity In such cases reduce the number of paper you load at a time to less than half 2 We recommend that you remove the previously printed paper or envelope from the paper output tray before continuously printing to avoid blurs and discoloration 3 When loading paper in stacks the print side may become marked as it is fed or pape...

Page 271: ...er weighing more than 28 lb 105 g m2 except for Canon genuine paper Plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is no...

Page 272: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 272 ...

Page 273: ...y Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PP 301 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Performing Borderless Printing on any other type of paper may substantially reduce printing quality and or result in printouts with altered color hues Borderless Printing on plain pa...

Page 274: ...inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Square 5 x 5 13 x 13 cm 4 53 x 4 53 inches 115 0 x 115 0 mm Card 2 17 x 3 58 55 x 91 mm 1 89 x 3 26 inches 48 2 x 83 0 mm Recommended printing area A 1 23 inches 31 2 mm B 1 28 inches 32 5 mm Printable area Other than Square size C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 13 inch 3 4 mm F 0 13 inch 3 4 mm Square size C 0 ...

Page 275: ...etter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 23 inches 31 2 mm B 1 28 inches 32 5 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 275 ...

Page 276: ...ting Area width x height Envelope DL 4 06 x 7 20 inches 103 2 x 183 0 mm Envelope Com 10 3 85 x 8 04 inches 97 9 x 204 3 mm Recommended printing area A 0 31 inch 8 0 mm B 1 14 inches 29 0 mm C 0 13 inch 3 4 mm D 0 13 inch 3 4 mm 276 ...

Page 277: ...haracters Model whose serial number is used as the administrator password For the models other than the above the printer serial number is used as the administrator password Where Serial Number Is Located The following character restrictions apply to the password that you change Set the password by using 4 to 32 characters The allowed characters are single byte alphanumeric characters For security...

Page 278: ...ding on the printer you are using For security reasons we recommend you change the password Note Use an OS or web browser below to use Remote UI iOS devices OS iOS 6 1 or later Browser Default browser of iOS device Mobile Safari Android devices OS Android 2 3 3 or later Browser Default browser of Android device browser or Chrome Mac OS devices OS Mac OS X v 10 6 or later Browser Safari 5 1 or late...

Page 279: ...rs four alphabets followed by five numbers Example Note The printer serial number is written on the warranty Depending on the printer you are using you can check the serial number by printing out the network setting information of the printer For more on printing search for NR044 on your printer s Online Manual and see the instructions shown 279 ...

Page 280: ...eries Model name Using the card slot via a network MG7700 ser ies MG7500 ser ies MG7100 ser ies MG6900 ser ies MG6800 ser ies MG6700 ser ies MG6600 ser ies MG6500 ser ies MG6400 ser ies MG5700 ser ies No card slot MG5600 ser ies No card slot MG5500 ser ies No card slot MG3600 ser ies No card slot MG3500 ser ies No card slot MG2900 ser ies No card slot MG2500 ser ies No card slot MG2400 ser ies No ...

Page 281: ...O series G series Model name Using the card slot via a network MX series No card slot MB series No card slot E series No card slot P series No card slot iP series No card slot iX series No card slot iB series No card slot PRO series No card slot G series No card slot 281 ...

Page 282: ...Printing Printing from Computer Printing from Smartphone Tablet 282 ...

Page 283: ...ing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service 283 ...

Page 284: ... Application Software Mac OS Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 284 ...

Page 285: ...urned on 2 Load paper on the printer 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details to switch the Setup window to the detailed display 4 Select the paper size For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orientation 285 ...

Page 286: ...5 Select Quality Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer 286 ...

Page 287: ...Draft according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 8 Complete the setup Click Print When you execute print the document will be printed in accordance with the type and size of the media 287 ...

Page 288: ...how again check box when a guide message is displayed before printing starts this will stop any more guide messages from being displayed In the Presets section click Save Current Settings as Preset to register the specified settings 288 ...

Page 289: ... driver Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper Matte Photo Paper MP 101 Matte Photo Paper Canon genuine papers Business Letter Printing Media name Model No Media Type in the printer driver High Resolution Paper HR 101N High Resolution Paper Canon genuine papers Original ...

Page 290: ...pies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Setting Up Envelope Printing Printing on Postcards Setting Paper Dimensions Custom Size 290 ...

Page 291: ...Print Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order Check Page Order When you select Automatic or Reverse printing...

Page 292: ...t has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not ...

Page 293: ...sary set the Margin width and select a stapling position from the Stapling Side list Note The printer automatically reduces the print area depending on the staple position margin 3 Complete the setup Click Print When you execute print the data is printed with the specified margin width and staple side Important When borderless printing is enabled Margin and Stapling Side appear grayed out and are ...

Page 294: ...g The procedure for performing borderless printing is as follows Setting Borderless Printing 1 Select the size of the paper for borderless printing Select XXX borderless from the Paper Size in the Print Dialog 2 Select Borderless Printing from the pop up menu 3 Adjust the amount of extension from the paper If necessary adjust the amount of extension using the Amount of Extension slider Moving the ...

Page 295: ... width differs from the image data a portion of the image may not be printed depending on the size of the media used In this case crop the image data with an application software according to the paper size When scaled printing or page layout printing is enabled you cannot perform borderless printing Note When Plain Paper is selected from the Media Type menu of the Quality Media borderless printin...

Page 296: ... extension is decreased an unexpected margin may be produced on the print depending on the size of the paper Note When the Amount of Extension slider is set to the leftmost position image data will be printed in the full size 296 ...

Page 297: ...lect Paper Handling from the pop up menu 3 Set the print paper size Check the Scale to fit paper size check box Then from the Destination Paper Size pop up menu select the paper size that is actually loaded in the printer 4 If necessary check the Scale down only check box When you check this check box the document will be reduced to fit to the paper size when the document size is larger than the p...

Page 298: ...5 Complete the setup Click Print When you execute print the document will be enlarged or reduced to fit to the page size 298 ...

Page 299: ...and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not ne...

Page 300: ...u in the Print Dialog 2 Set the number of original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check box to chan...

Page 301: ...y Select this check box to reverse left and right of the document 4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 301 ...

Page 302: ...select Horizontal for Orientation Then check the Reverse page orientation from the Layout pop up menu in the Print dialogue 4 From pop up menu select Quality Media 5 Select media type For Media Type select Envelope 6 Select print quality For Print Quality select High or Standard whichever matches your purpose 7 Complete settings Click Print When you execute printing the information is printed on t...

Page 303: ...ndition will cause line shifts or a paper jam With return postcards borderless printing cannot be used 3 Select Quality Media from the pop up menu 4 Select the media type For Media Type select the same paper type loaded in the printer Important This printer cannot print on postcards that have photos or stickers attached When printing on each side of a postcard separately you will get cleaner print...

Page 304: ...Paper Size Select User Defined or your model for Non Printable Area and enter the margins 3 Registering the custom paper size Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the do...

Page 305: ... Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 305 ...

Page 306: ...for Print Quality 3 Setting the print quality level Move the Quality slider to select the print quality level 4 Complete the setup Click Print When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the settings of Media Type Related Topics Specifying Color Correction Adjusting Color Balance Adjus...

Page 307: ...om the pop up menu on the Print Dialog 2 Set grayscale printing Check the Grayscale Printing check box 3 Complete the setup Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note During Grayscale Printing inks other than black ink may be used as well 307 ...

Page 308: ...ifying color correction is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching With Canon Digital Photo Color you can print with color tints that most people prefer 3 Complete the setup Click Print When you execute print the docum...

Page 309: ...o Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 309 ...

Page 310: ...used There are two typical printing methods Check the color space sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver To print using Canon Digital Photo Color The printer prints data with col...

Page 311: ...ing colors with the printer driver is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Canon Color Matching 3 Set the other items From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness Intensity and Contrast settings 4 Complete the setup Click Print When you execute print ...

Page 312: ...printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select ColorSyn...

Page 313: ...Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 313 ...

Page 314: ...elect ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic the printer will not be able to print with the correct colors 3 Complete the setup Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Topics Setting the Print Qualit...

Page 315: ...at the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust color balance There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding slid...

Page 316: ...cked for Quality Media the color balance Cyan Magenta Yellow appear grayed out and are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Intensity Adjusting Contrast 316 ...

Page 317: ...ess setting is changed Light is selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Specify the brightness Select Light Normal or Dark for Brightness The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print When yo...

Page 318: ...Sync for Color Matching then the Brightness appears grayed out and is unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 318 ...

Page 319: ...llows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brightens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of...

Page 320: ...Sync for Color Matching then the Intensity appears grayed out and is unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 320 ...

Page 321: ...e procedure for adjusting contrast is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the setti...

Page 322: ...Sync for Color Matching then the Contrast appears grayed out and is unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 322 ...

Page 323: ...p Window Page Setup Dialog Print Dialog Quality Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use Printer Driver 323 ...

Page 324: ...a to the printer Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer driver is...

Page 325: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software The Print Dialog opens 325 ...

Page 326: ...e Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Important If you are using OS X El Capitan v10 11 you cannot use Save as Default Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientat...

Page 327: ...ings that are set in the Print dialog Copies You can set the number of copies to be printed Note You can set collated printing by choosing Paper Handling from the pop up menu Pages You can set the range of pages to be printed Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Pop up Menu You...

Page 328: ... paper and the print order Cover Page You can output cover pages both before and after a document Quality Media You can set basic print settings that match the printer Color Options You can adjust the print colors as you desire Borderless Printing You can adjust the amount of document that extends off the paper when performing borderless printing Margin You can set the stapling side and the stapli...

Page 329: ...lied Print Quality Select the one that is closest to the original document type and the purpose When one of the radio buttons is selected the appropriate quality will be set automatically High Gives priority to print quality over printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Custom Select this radio button to specify a quality Qua...

Page 330: ...sure to uncheck the check box Note When printing on a double postcard select Postcard Double for Paper Size and then print again If you print on paper other than hagaki load the paper according to usage instructions and then click OK Related Topics Setting the Print Quality Level Custom Printing a Color Document in Monochrome 330 ...

Page 331: ...results View Color Pattern Displays a pattern for checking color changes produced by color adjustment When you want to display the sample image with a color pattern check this check box When you want to display the sample image with one that you selected with Sample Type uncheck this check box Note When the Grayscale Printing check box is checked in the Quality Media the graphic is displayed in mo...

Page 332: ...t function changes the differences between light and dark in images during printing To make the differences between the light and dark portions of images greater and more distinct increase the contrast On the other hand to make the differences between the light and dark portions of images smaller and less distinct reduce the contrast You can also directly enter a value linked to the slider Enter a...

Page 333: ... borderless printing is performed Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller Related Topic Execute Borderless Printing 333 ...

Page 334: ... value between 0 inch 0 mm to 1 2 inches 30 mm Stapling Side Specify the stapling side Long side stapling Left Long side stapling Right Select this option to staple the long side of the paper Choose left or right Short side stapling Top Short side stapling Bottom Select this option to staple the short side of the paper Choose top or bottom Related Topic Setting the Stapling Margin 334 ...

Page 335: ...e Cleaning the Print Heads Cleaning Inside the Printer Cleaning the Paper Feed Rollers Test Print Execute a test print to check the condition of the print head nozzle and to adjust the print head position Aligning the Print Head Position Printing a Nozzle Check Pattern Power Settings Operate the power of this printer from the printer driver Remaining ink level setting The function allows you to sw...

Page 336: ...epending on the items selected the computer communicates with the printer to obtain information If the computer is unable to communicate with the printer an error message may be displayed If this happens click Cancel to display the most recent settings specified on your computer 336 ...

Page 337: ...follow the steps below 1 Open System Preferences and select Printers Scanners Print Scan 2 Start the Canon IJ Printer Utility Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility is launched 337 ...

Page 338: ...g the Print Heads Cleaning Inside the Printer Cleaning the Paper Feed Rollers Printing a Nozzle Check Pattern Aligning the Print Head Position Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 338 ...

Page 339: ...Scan To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can check the name of the file being printed or ready for being printed If you are using OS X El Capitan v10 11 OS X Yosemite v10 10 OS X Mavericks v10 9 or OS X Mountain Lion v10 8 Deletes the specified print job Stops printing t...

Page 340: ...sumes printing the specified document Displays the print job information Stops printing all documents Displayed only when printing of all documents is being stopped and resumes printing all documents Note Depending on your model the printer icon display may be different 340 ...

Page 341: ...ing Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners Print Scan 2 Select your model and then click Open Print Queue The print status check screen appears 3 Select the unnecessary print job and click Delete The selected print jobs will be deleted 341 ...

Page 342: ...ay not be displayed on the left side of the Print dialog Do not start up the Canon IJ Network Tool while printing Do not print when the Canon IJ Network Tool is running If you connect this printer and AirPort with a USB cable and print you must install the latest AirPort firmware If you are using OS X Mavericks v10 9 close the print status check window when you perform printer maintenance from the...

Page 343: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 343 ...

Page 344: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 344 ...

Page 345: ...rinter from the printer list is as follows You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferences and select Printers Scanners Print Scan 2 Delete the Canon IJ Printer from the printer list From the printer list select the Canon IJ Printe...

Page 346: ...n as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using Mac OS log on with the account of the administrator who registered first Important When you upgrade Mac OS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer ...

Page 347: ... Agreement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software 6 Complete the installation When the completion message appears...

Page 348: ...Printing Using Canon Application Software My Image Garden Guide Easy PhotoPrint Guide 348 ...

Page 349: ... the latest application How to Check the Version Earlier Versions Select the version of your My Image Garden V3 1 x V3 0 x V2 1 x V2 0 x V1 1 x For Mac OS Latest Version My Image Garden V3 3 x V3 2 x It is recommended that you use the latest version of the application Access the Canon website and download the latest application How to Check the Version Earlier Versions Select the version of your M...

Page 350: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 350 ...

Page 351: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 352: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the machine with Google Cloud Print in advance Additionally LAN connection with the machine and internet connection are required to register the machine to Google Cloud Print I...

Page 353: ...Deleting Machine from Google Cloud Print LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print Internet connection fees apply 353 ...

Page 354: ...loud Print in advance Note If you already have Google account register the machine to Google Cloud Print Registering Machine with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information The screen above may change without prior notice 354 ...

Page 355: ...d Print and to delete it Internet connection fees apply Registration Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 When Canon G3000 series and Add printers button are displ...

Page 356: ...d the machine with Google Cloud Print the confirmation message to re register the machine is displayed 4 When confirmation screen to register machine is displayed select Yes 5 Select display language in print setup for Google Cloud Print 6 Perform authentication process 7 When registration completion message appears select OK 356 ...

Page 357: ... may be canceled depending on the machine s status such as when the machine is being operated or an error has occurred To resume printing check the machine s status and print with Google Cloud Print again For print settings If you select plain paper as media type or if you select B5 A5 size as paper size the print data is printed with border even when you select the borderless print setting The pr...

Page 358: ...og in to your Google account 5 Select Print from Chrome menu 6 Select Change next Destination 7 Select Canon G3000 series in Google Cloud Print 8 Select Print When the preparation for printing with Google Cloud Print is complete the machine receives the print data and prints it automatically 358 ...

Page 359: ... the machine or enabling machine s access point mode is required Enabling Bonjour on the machine is required 1 Make sure machine is turned on Note If the machine s Auto Power On function is enabled the machine is turned on automatically when it receives the print data 2 Start Google Chrome browser on your computer 3 Select Sign in to Chrome from Chrome menu 4 Log in to your Google account 5 Select...

Page 360: ...7 Select Canon G3000 series in Local Destinations 8 Select Print When the preparation for printing with Google Cloud Print is complete the machine receives the print data and prints it automatically 360 ...

Page 361: ...ernet connection fees apply Deletion Using Google Chrome 1 Start Google Chrome browser on your computer 2 Select Sign in to Chrome from Chrome menu 3 Log in to your Google account 4 Select Settings from Chrome menu 5 Select Show advanced settings to display information 6 Select Manage for Google Cloud Print 7 Select Manage next Canon G3000 series on device list 8 Select Delete 9 When confirmation ...

Page 362: ...4 When confirmation screen to delete machine is displayed select Yes 362 ...

Page 363: ...Printing from Smartphone Tablet Printing Directly from Smartphone Tablet Printing Using a Web Service 363 ...

Page 364: ...Printing Directly from Smartphone Tablet Printing from a Device Equipped with Windows 10 Mobile Using Machine with Access Point Mode 364 ...

Page 365: ...ices to the machine at the same time Check the usage restrictions and switch the machine to the access point mode Restrictions If you use the machine with the access point mode for a long time we recommend you change the default password to the combination of numbers and letters from the point of view of security Enabling Access Point Mode Enable the access point mode following the procedure below...

Page 366: ... Wi Fi on your device s Setting menu For more on turning on wireless communication see your device s instruction manual 2 Select XXXXXX G3000series XXXXXX represents last six digits of machine s MAC address from list displayed on device Note If XXXXXX G3000series does not appear on the list access point mode is not enabled See Enabling Access Point Mode to enable access point mode 3 Enter password...

Page 367: ...from flashing to lit and the Wi Fi lamp is lit If the ON lamp has not changed from flashing to lit go back to step 1 The wireless LAN is enabled Note If you do not use the machine with the access point mode or over the wireless LAN Follow the procedure below to disable the access point mode and the wireless LAN 1 Press and hold Wi Fi button and release it when ON lamp flashes 2 Press Black button ...

Page 368: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 368 ...

Page 369: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 370: ...ending Print Data and Printing without Going through Internet Important This function may not be available depending on the country or region you live in To use Google Cloud Print you need to get Google account and register the machine with Google Cloud Print in advance Additionally LAN connection with the machine and internet connection are required to register the machine to Google Cloud Print I...

Page 371: ...Deleting Machine from Google Cloud Print LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print Internet connection fees apply 371 ...

Page 372: ...Copying Making Copies on Plain Paper Basics Switching Page Size between A4 and Letter 372 ...

Page 373: ...you want Press the same button Color button or Black button as the one which you previously pressed To cancel copying Press the Stop button Important Do not open the document cover or remove the original from the platen glass until scanning is completed While the machine is scanning the original the ON lamp keeps flashing Note To set the print quality to Draft speed priority You can set the print ...

Page 374: ... Alarm lamp flashes 14 times The ON lamp starts flashing instead of remaining lit 3 Press Black button to select A4 or Color button to select Letter The ON lamp stops flashing and remains lit and the paper size is changed Note When you switch the page size to A4 or Letter load paper of the selected size When the page size is set to A4 load A4 plain paper When the page size is set to Letter load Le...

Page 375: ...Scanning Scanning from Computer Windows Scanning from Computer Mac OS Scanning Using Smartphone Tablet 375 ...

Page 376: ...s Using IJ Scan Utility Scanning Using Application Software ScanGear Other Scanning Methods IJ Network Scanner Selector EX Menu and Setting Screen Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 376 ...

Page 377: ...Scanning from Computer Mac OS Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 377 ...

Page 378: ...ments Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen Image Stitch Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Originals at One Time Saving after Checking Scan Results Sending Scanned Images via E mail Extracting Text from Scanned Images OCR IJ Scan Utility Screens 378 ...

Page 379: ...better readability or Photo to scan with settings suitable for photos according to the item type or your purpose Note Refer to IJ Scan Utility Main Screen for details on the IJ Scan Utility main screen Save Scanned Images Automatically Scanned images are automatically saved in a preset folder You can change the folder as required Note The default save folder is the Pictures folder Refer to Setting...

Page 380: ...Important Some functions are available only when My Image Garden is installed Note Refer to Settings Dialog for how to set the applications to integrate with 380 ...

Page 381: ...from USB connection to network connection set up the network environment from IJ Scan Utility Network Scan Settings From the Go menu of Finder select Applications then double click the Canon Utilities folder IJ Scan Utility folder and then Canon IJ Scan Utility2 icon to start IJ Scan Utility 381 ...

Page 382: ...is turned on 2 Place items on the platen of your scanner or printer Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note Click Cancel to cancel the scan To apply suitable corrections based on the item type click Settings then select the Apply recommended image correction checkbox in the Settings Auto Scan dialog Scanned images are saved in the fold...

Page 383: ...Settings then set the paper size resolution etc in the Settings Document Scan dialog as required When setting is completed click OK 4 Click Document Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Document Scan dialog displayed by clicking Settings In the Settings Document Scan dialog you can also make advanced scan settin...

Page 384: ...ick Settings then set the paper size resolution etc in the Settings Photo Scan dialog as required When setting is completed click OK 4 Click Photo Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Photo Scan dialog displayed by clicking Settings In the Settings Photo Scan dialog you can also make advanced scan settings 384 ...

Page 385: ...ttings Custom Scan dialog as required When setting is completed click OK Note Once the settings are made you can scan with the same settings from the next time 3 Place the item on the platen Positioning Originals Scanning from Computer 4 Click Custom Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Custom Scan dialog displa...

Page 386: ...ge as the platen are supported Note The following explains how to scan from the item to be placed on the left side 1 Start IJ Scan Utility 2 Click Settings then set the item type resolution etc in the Settings Scan and Stitch dialog as required When setting is completed click OK 3 Click Stitch The Image Stitch window appears 4 In Select Output Size select an output size according to the paper size...

Page 387: ...Scan from Left is selected in Scan Direction 6 Place the item that is to be displayed on the left side of the screen face down on the platen 7 Click Start Scanning Image 1 The first item is scanned and appears in 1 387 ...

Page 388: ...ght side of the screen face down on the platen 9 Click Start Scanning Image 2 The second item is scanned and appears in 2 Note Click Cancel to cancel the scan 10 Adjust the scanned images as required Use the Toolbar to rotate or zoom in out or drag the images to adjust their positions 388 ...

Page 389: ... to be saved Adjusting Cropping Frames in the Image Stitch Window To scan an item again select the image in the Preview area or the thumbnail at the top of the screen then click Delete The selected image is deleted allowing you to scan the item again 11 Click Save 389 ...

Page 390: ...combined image is saved Note Refer to Image Stitch Window for details on the Image Stitch window You can make advanced scan settings in the Settings Scan and Stitch dialog displayed by clicking Settings 390 ...

Page 391: ... you select the Adjust cropping frames checkbox an active cropping frame is automatically specified around the image in the Preview area You can drag the cropping frame to specify the area When you perform a scan the image in the area specified with the cropping frame will be scanned Adjusting a Cropping Frame The cursor will change into Arrow when it is positioned over a cropping frame Click and ...

Page 392: ...d Items printed on white paper hand written documents business cards etc Thin items Thick items Using Auto Scan Whether there are multiple items or not is detected automatically Click Auto in the IJ Scan Utility main screen and scan Easy Scanning with Auto Scan Not Using Auto Scan In the Settings dialog set Paper Size to Auto scan and scan Note The screens for scanning with favorite settings are u...

Page 393: ...5 Select Select Source according to the items to be scanned 6 Select Auto scan for Paper Size then click OK 393 ...

Page 394: ...Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog 7 Click Custom Multiple items are scanned at one time Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings In each Settings dialog you can also make advanced scan settings 394 ...

Page 395: ... You cannot check the scan results before saving when scanned using Auto scan Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Click Photo Scan 4 Select the Check scan results checkbox then click OK 395 ...

Page 396: ...g Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog 5 Click Photo Scanning starts When scanning is completed the Save Settings dialog appears Note Click Cancel to cancel the scan 6 Change the image order or file save options as required 396 ...

Page 397: ...You can change the image order or file save options in the Save Settings dialog Note The default save folder is the Pictures folder 7 Click OK Scanned images are saved according to the settings 397 ...

Page 398: ... e mail Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Click Photo Scan 4 Select Attach to e mail in Application Settings then select an e mail client 398 ...

Page 399: ...Note You can add e mail clients to use for attachments from the pop up menu If None Attach Manually is selected manually attach scanned and saved images to e mail 5 Click OK 399 ...

Page 400: ...and the images will be attached to a new message Note Click Cancel to cancel the scan The scanned images are saved according to the settings made in the Settings dialog When the Check scan results checkbox is selected in the Settings dialog the Save Settings dialog appears After you set the save options and click OK the scanned images are saved and automatically attached to a new message of the sp...

Page 401: ...act text when scanning via Document Custom or Driver The screens for scanning documents are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Click Document Scan Note For Resolution only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings 401 ...

Page 402: ...atible application is not installed the text in the image is extracted and appears in your text editor Text to be displayed is based on Document Language in the Settings General Settings dialog Select the language you want to extract in Document Language and scan You can add the application from the pop up menu 5 Click OK 402 ...

Page 403: ...arts When scanning is completed the scanned images are saved according to the settings and the extracted text appears in the specified application Note Click Cancel to cancel the scan Text displayed in your text editor is for guidance only Text in the image of the following types of documents may not be detected correctly Documents containing text with font size outside the range of 8 points to 40...

Page 404: ... text in the wrong orientation rotated characters Documents containing special fonts effects italics or hand written text Documents with narrow line spacing Documents with colors in the background of text Documents containing multiple languages 404 ...

Page 405: ... Settings Auto Scan Dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog Settings General Settings Dialog Network Selection Screen Save Settings Dialog Image Stitch Window 405 ...

Page 406: ...e set automatically Save settings and the response after scanning can be specified in the Settings Auto Scan dialog Document Scans items as documents and saves them to a computer Scan save settings and the response after scanning can be specified in the Settings Document Scan dialog Photo Scans items as photos and saves them to a computer Scan save settings and the response after scanning can be s...

Page 407: ...s when scanning Scan save settings and the response after scanning can be specified in the Settings Driver dialog Instructions Opens this guide Settings Displays the Settings dialog in which you can specify the scan save settings and the response after scanning 407 ...

Page 408: ...n specify how to respond when scanning from IJ Scan Utility or My Image Garden Settings Auto Scan Dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog General Settings Tab You can set the product to use file size restriction on e mail attachment language to detect text in images and folder in which to sav...

Page 409: ...on Settings do not appear Supported Items Photos postcards business cards magazines newspapers documents and BD DVD CD Important To scan the following types of items specify the item type and size in the Settings Document Scan dialog Settings Photo Scan dialog or Settings Custom Scan dialog then click Photo Document or Custom in the IJ Scan Utility main screen You cannot scan correctly with Auto A...

Page 410: ... Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder selec...

Page 411: ...scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pop up menu Send to an application Select this when...

Page 412: ...e pop up menu select Add from the pop up menu then click Plus in the displayed dialog and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 412 ...

Page 413: ...ed scan settings to scan items as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning documents Document Scanning magazines Magazine 413 ...

Page 414: ...tion Settings Image Processing Settings Click Right Arrow to set the following Note When Color Mode is Black and White only Reduce gutter shadow Correct slanted text document and Detect the orientation of text document and rotate image appear Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability Important The color tone may differ from the so...

Page 415: ...ected correctly Documents in which the text lines are inclined more than 10 degrees or the angles vary by line Documents containing both vertical and horizontal text Documents with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usu...

Page 416: ...mportant When the Settings dialog is displayed from My Image Garden this option does not appear Data Format Select the data format in which to save the scanned images You can select JPEG Exif TIFF PNG PDF or PDF Multiple Pages Important You cannot select JPEG Exif when Color Mode is Black and White When Start OCR is selected in Application Settings you cannot select PDF or PDF Multiple Pages Note ...

Page 417: ...eckbox is not selected files are saved directly in the folder specified in Save in Check scan results Displays the Save Settings dialog after scanning Important When the Settings dialog is displayed from My Image Garden this option does not appear 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application ...

Page 418: ... start any application Saves to the folder specified in Save in Note To add an application or folder to the pop up menu select Add from the pop up menu then click Plus in the displayed dialog and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 418 ...

Page 419: ...pplication Settings Area Important When the Settings dialog is displayed from My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Photo is selected Color Mode Select the color mode in which to scan the item Paper Size Select the size of the item to be scanned When you select Custom a screen in which you can specify the paper size appears Selec...

Page 420: ...e the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pop up menu then click Plus in the displayed dialog and specify the destination...

Page 421: ...n Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pop up menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when yo...

Page 422: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 422 ...

Page 423: ...r preference 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Select Auto to detect the item type automatically and to set Color Mode Paper Size and Resolution aut...

Page 424: ... to place items Note To convert text in the image into text data after scanning specify Select Source instead of selecting Auto To reduce moire set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings Color Mode Select the color mode in which to scan the item Note Only Color is available when Select Source is Auto Paper Size Select the size of the item to be s...

Page 425: ...n Color Mode is Black and White Image Processing Settings is not available Sharpen outline Emphasizes the outline of the subjects to sharpen the image When Select Source is Magazine or Document Note When Color Mode is Black and White only Reduce gutter shadow Correct slanted text document and Detect the orientation of text document and rotate image appear Apply Auto Document Fix Select this checkb...

Page 426: ...nt Important The following types of documents may not be corrected properly since the text cannot be detected correctly Documents in which the text lines are inclined more than 10 degrees or the angles vary by line Documents containing both vertical and horizontal text Documents with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written...

Page 427: ...k Plus in the displayed dialog and specify the destination folder The default save folder is the Pictures folder Important When the Settings dialog is displayed from My Image Garden this option does not appear Data Format Select the data format in which to save the scanned images You can select JPEG Exif TIFF PNG PDF PDF Multiple Pages or Auto Important When Auto is selected the save format may di...

Page 428: ... of the Settings dialog are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in Check scan results Displays the Save Sett...

Page 429: ...t from the pop up menu Start OCR Select this when you want to convert text in the scanned image into text data You can specify the application from the pop up menu Do not start any application Saves to the folder specified in Save in Note To add an application or folder to the pop up menu select Add from the pop up menu then click Plus in the displayed dialog and specify the application or folder ...

Page 430: ...s for scanning items larger than the platen 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning photos Photo Scanning documents Document Scanning magazines M...

Page 431: ...lect Source is Magazine or Document Sharpen outline Emphasizes the outline of the subjects to sharpen the image Reduce show through Sharpens text in an item or reduces show through in newspapers etc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures pr...

Page 432: ...n type for saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Important This appears only when PDF or PDF Multiple Pages is selected in Data Format When Black and White is selected in Color Mode this option does not appear Create a PDF file that supports keyword search Se...

Page 433: ...nned images You can specify the application from the pop up menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You c...

Page 434: ... setting items for Application Settings do not appear 1 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in...

Page 435: ...saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that ...

Page 436: ... the pop up menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pop up menu Attac...

Page 437: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 437 ...

Page 438: ...select the desired product from the list In addition for network connection select one with Network after the product name Note With network connection Select appears on the right side of the product name Click Select to display the network selection screen in which you can change the scanner to use Refer to Network Scan Settings for the setting procedure E mail Attachment Size You can restrict th...

Page 439: ...iles Displays the folder in which to save images temporarily Click Browse to specify the destination folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 439 ...

Page 440: ...abled Enable Bonjour on your scanner or printer If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name reopen the network selection screen and select the new Bonjour service name from Scanners Instructions Opens this guide Note If the Bonjour service name of your scanner or printer does not appear or cannot be selected check the following click...

Page 441: ...can Results Area 3 Save Settings Area 1 Preview Operation Buttons Rotate Left 90 Rotate Right 90 Rotates scanned images 90 degrees counter clockwise or clockwise Select the image you want to rotate then click Rotate Left 90 or Rotate Right 90 Important The preview operation buttons do not appear when the Enable large image scans checkbox is selected in the Settings Driver dialog 2 Scan Results Are...

Page 442: ...ges in the following cases When scanned by clicking Photo in the IJ Scan Utility main screen The Enable large image scans checkbox is selected in Save Settings of the Settings Driver dialog Start OCR is selected in Application Settings of the Settings Document Scan Settings Custom Scan or Settings Driver dialog You cannot select JPEG Exif when Color Mode is Black and White Note With network connec...

Page 443: ...s selected in Data Format Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date ...

Page 444: ... Area Note The displayed items vary depending on the select source and view 1 Settings and Operation Buttons Select Output Size B4 B5 x 2 Scans the left and right halves of a B4 size item separately A3 A4 x 2 Scans the left and right halves of an A3 size item separately 11 x 17 Letter x 2 Scans the left and right halves of an item twice as large as Letter size separately Full Platen x 2 Scans the ...

Page 445: ...Scan from Right Displays the first scanned image on the right side Scan Image 1 Start Scanning Image 1 Scans the first item Scan Image 2 Start Scanning Image 2 Scans the second item 445 ...

Page 446: ...mbnail View area Enlarge Reduce Allows you to enlarge or reduce the preview image Left clicking the Preview area enlarges the displayed image Control clicking the Preview area reduces the displayed image Rotate Left Rotates the preview image 90 degrees counter clockwise Rotate 180 Rotates the preview image 180 degrees Rotate Right Rotates the preview image 90 degrees clockwise Open Guide Opens thi...

Page 447: ...ing the first item by clicking Start Scanning Image 1 The image is scanned in the direction specified in Scan Direction and 2 appears next to it After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear 447 ...

Page 448: ...Related Topic Scanning Originals Larger than the Platen Image Stitch 448 ...

Page 449: ...ections and Color Adjustments for details on the setting procedures for image correction and color adjustment Refer to General Notes Scanner Driver for the scanner driver Refer to Updating the Scanner Driver for the scanner driver In the Settings Driver dialog of IJ Scan Utility you can also make advanced settings for scanning with the scanner driver 449 ...

Page 450: ...ay take longer than usual when image correction or color adjustment is applied Image Adjustment When Image Adjustment is set the brightness of the specified portion of the image is optimized Images can be adjusted according to the automatically detected item type or the specified item type The result of the adjustment will be reflected in the entire image None Image Adjustment will not be applied ...

Page 451: ... reduction process may remain or delicate parts of the image may be removed Important This function may not be effective for some types of photos Note It is recommended that you select None when scanning printed materials Fading Correction Use this function to correct photos that have faded with time or have a colorcast Colorcast is a phenomenon where a specific color affects the entire picture du...

Page 452: ... this when the effect level is too strong with the medium setting Medium It is recommended that you normally select this setting High Select this when the effect level is too weak with the medium setting Important Do not place objects that weigh 4 4 lbs 2 0 kg or more on the platen In addition do not press on the item with a force exceeding 4 4 lbs 2 0 kg If you press heavily the scanner may not w...

Page 453: ...sharp Mask If Unsharp Mask is enabled some moire effects may remain Note Scanning takes longer than usual when you enable Descreen Reduce Show through Use this function to reduce show through in duplex documents or lighten the base color in recycled paper and other colored paper when scanning documents Important Reduce Show through is effective only when Document or Magazine is selected for Image ...

Page 454: ...ct the USB cable from the computer and reconnect it 3 Turn on the machine Do not connect two or more scanners or multifunction printers with scanner function to the same computer simultaneously If multiple scanning devices are connected you may experience errors while accessing the devices When using a network compatible model by connecting to a network the machine cannot be accessed from multiple...

Page 455: ...Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 455 ...

Page 456: ...olve some problems you have experienced To obtain the scanner driver access our website and download the scanner driver for your model Important Scanner driver can be downloaded for free however Internet connection fees apply Related Topic Before Installing the Scanner Driver Installing the Scanner Driver 456 ...

Page 457: ...puter You will be required to enter the name and password of the user with administrator privileges If you have multiple user accounts on Mac OS X log in with the first administrator account created Important If you install an older version of the scanner driver after installing a newer one the scanner driver may not operate properly In that case reinstall the newer scanner driver Note When instal...

Page 458: ... software If an authentication screen appears enter the administrator s name and password then click Install Software 4 Complete the installation The scanner driver is installed Set up the network environment if you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection Refer to Network Scan Settings for the setting proced...

Page 459: ...Scanning Tips Resolution Data Formats 459 ...

Page 460: ...anned image Item Type Use Color Mode Appropriate Resolution Color photo Copying Printing Color 300 dpi Creating a postcard Color 300 dpi Saving to a computer Color 300 dpi Using on a website or attaching to e mail Color 150 dpi Black and white photo Saving to a computer Grayscale 300 dpi Using on a website or attaching to e mail Grayscale 150 dpi Text document document or magazine Copying Color Gr...

Page 461: ...Note When you will be printing the scanned image by enlarging it scan by setting a higher resolution than the recommended one above 461 ...

Page 462: ...e every time they are saved and cannot be returned to their original state JPEG is not available for black and white images TIFF Standard File Extension tif A data format featuring a relatively high compatibility between various computers and applications TIFF is suitable for editing saved images Note Some TIFF files are incompatible IJ Scan Utility supports the following TIFF file formats Uncompr...

Page 463: ...re cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected When scanned using the scanner driver the response may differ In that case adjust the cropping frame selection box manually For Photos Postcards Business Cards or BD DVD CD For Magazines Newspapers or Documents Placing a Single Item Place the item face down on the platen with 0 4 inch 1 cm or more s...

Page 464: ...ow 0 4 inch 1 cm or more space between the edges diagonally striped area of the platen and items and be tween items Portions placed on the diagonally striped area cannot be scanned more than 0 4 inch 1 cm Note In IJ Scan Utility you can place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically 464 ...

Page 465: ...and by following the instructions on the web page With network connection scanning takes longer than USB connection Setting for Scanning with IJ Scan Utility In the IJ Scan Utility main screen select your scanner or printer that is connected to a network 1 Start IJ Scan Utility 2 Select Canon XXX series Network where XXX is the model name for Product Name You can scan via a network connection Note...

Page 466: ... following scan functions PIXMA MAXIFY Cloud Link PIXMA MAXIFY Cloud Link is a web service provided by Canon Save scanned images to data storage services through integration with various cloud services without using a computer Using PIXMA MAXIFY Cloud Link 466 ...

Page 467: ...w ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA MAXIFY Cloud Link from Your Printer Using PIXMA MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an ac...

Page 468: ...ng Problems Mac OS Cannot Print Scan from Smartphone Tablet Cannot Set Correctly Cannot Find Machine on Check Printer Settings Screen Message Appears on Computer During Setup Cannot Find Machine on Wireless LAN USB Connection Problems Cannot Communicate with Machine via USB Network Key Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Administrator Password Se...

Page 469: ...Support Code for Error IJ Scan Utility Error Messages Windows IJ Scan Utility Error Messages Mac OS ScanGear Scanner Driver Error Messages Scanner Driver Error Messages Operation Problems Network Communication Problems Printing Problems Problems while Printing Scanning from Smartphone Tablet Scanning Problems Windows Scanning Problems Mac OS Mechanical Problems Installation and Download Problems E...

Page 470: ...Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems 470 ...

Page 471: ...chine on Network While performing machine setup Cannot Find Machine on Printers on Network List Screen Cannot Find Machine on Check Printer Settings Screen While using machine Cannot Find Machine on Wireless LAN 471 ...

Page 472: ...ss LAN Setup Important If the machine cannot be detected while you are setting up the network communication using a USB cable the machine may be in the access point mode In this case finish the access point mode and enable the wireless LAN and try to redetect the machine Using Machine with Access Point Mode Note To set up network communications via USB instead select Set up the network connection ...

Page 473: ...ce For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device click Redetect on the Check Printer Settings screen to detect the machine If the machine is found follow the instructions on the screen to continue to set up network communication If you can v...

Page 474: ... the machine If the machine is found follow the instructions on the screen to continue to set up network communication If no message appears Cancel the setup and then set the security software to allow Canon software to access the network For Windows The file Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For Mac OS Setup app Canon IJ Network Tool app canonijnetwork...

Page 475: ...ne To check the settings of the wireless router see the instruction manual supplied with the wireless router or contact the manufacturer After checking the wireless router settings click Redetect on the Check Printer Settings screen to redetect the machine If the machine is found follow the instructions on the screen to continue to set up network communication If wireless router settings are not c...

Page 476: ...e same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Checking wireless router settings The machine and wireless router should be connected using 2 4 GHz bandwidth Make sure the wireless router for the machine s destination is configured to use 2 4 GHz bandwidth For more on the wireless router...

Page 477: ...he machine could not be detected with the current setup method Select the Setting printer could not be found on the list check box and click Next The screen to show another setup method is displayed Perform setup following the instructions on the screen 477 ...

Page 478: ...ion screen Check2 Follow procedure below to connect machine and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Turn off machine 2 Unplug USB cable from machi...

Page 479: ...rn off machine 5 Restart computer 6 Make sure you have no application software running 7 Redo setup according to instructions on Canon website Note For Windows you can use the Setup CD ROM to redo setup 479 ...

Page 480: ...reless LAN is enabled Check3 If machine is temporarily connected to computer via USB cable make sure USB cable is connected properly If you set up the wireless LAN connection or change the wireless LAN settings using IJ Network Tool over a USB connection connect the machine and the computer using a USB cable as the illustration below The USB port is at the back of the machine Check4 Make sure mach...

Page 481: ...e with the wireless router over the wireless LAN Check9 Make sure machine is not placed too far away from the wireless router Place the wireless router and machine where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the machine cannot communic...

Page 482: ...is connected to an AirPort Base Station via LAN use alphanumeric characters for network name SSID Mac OS Check15 Check machine s TCP IP setting and disable IPv6 To check the current TCP IP setting print out the network setting information using the operation panel Printing Network Settings If TCP IPv6 is set to Enable both IPv4 and IPv6 are enabled Press and hold Stop button and release it when Al...

Page 483: ...ction Problems Machine Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow 483 ...

Page 484: ...he instruction manual provided with it or contact its manufacturer To check the current network settings of the machine print out the network setting information Printing Network Settings If the machine network settings do not match with those of the wireless router change the network settings of the machine to match with those of the wireless router using IJ Network Tool Check3 Make sure machine ...

Page 485: ...If it is not change the channel set on the wireless router Check8 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check th...

Page 486: ...abled Enable the access point mode following the procedure below 1 Press and hold Wi Fi button and release it when ON lamp flashes 2 Press Black button Color button and then Wi Fi button in this order The ON lamp changed from flashing to lit and the access point mode is enabled Check3 Make sure machine is selected as connection for wireless communication device e g computer smartphone or tablet Se...

Page 487: ... to be connected Cannot Print or Scan from Network Computer Check1 Make sure computer network settings are correct For more on computer setup see your computer instruction manual or contact its manufacturer Check2 If MP Drivers are not installed install them For Windows Install the MP Drivers using the Setup CD ROM or install them from the Canon website For Mac OS Install the MP Drivers from the C...

Page 488: ...router Set up the machine to match the wireless router settings using IJ Network Tool Using WPA WPA2 The authentication method passphrase and dynamic encryption type must be the same for the wireless router the machine and your computer Enter the passphrase configured on the wireless router a sequence of between 8 and 63 alphanumeric characters or a 64 character hexadecimal number Either TKIP basi...

Page 489: ...or Mac OS Normally select Auto for the authentication method Otherwise select Open System or Shared Key depending on the wireless router s settings When the WEP Details screen appears after you click Set on the Wireless Routers screen follow the on screen instructions and set key length key format key number and authentication method to enter a WEP key For details see Changing WEP Detailed Setting...

Page 490: ...itialize the machine settings Initializing Machine Settings After initializing the machine settings redo setup For Windows Use the Setup CD ROM or follow the instructions on the Canon website For Mac OS Follow the instructions on the Canon website 490 ...

Page 491: ...check the wireless router setting see the instruction manual provided with the wireless router or contact its manufacturer Make sure the computer and the wireless router can communicate with each other under this setting Check2 If filtering MAC addresses or IP addresses at wireless router check that MAC addresses or IP addresses for computer network device and machine are registered Check3 If usin...

Page 492: ...e the encryption type for the machine and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the machine Cannot Communicate with Machine After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router 492 ...

Page 493: ...etal or concrete If the machine cannot communicate with the computer over a wireless LAN due to a wall place the machine and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Check3 Make...

Page 494: ...Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly Windows Checking Network Information Restoring to Factory Defaults 494 ...

Page 495: ...wing screen appears if the machine is set up for use with a network and an administrator password has been set For Windows For Mac OS Enter the administrator password set for the machine Note An administrator password is already set for the machine at the time of purchase For details Administrator Password For improved security we recommend that you change the administrator password For Windows Ch...

Page 496: ...tings in Wireless LAN Sheet For Mac OS For more on encryption settings see Changing Settings in Wireless LAN Sheet You are connecting the machine to the non encrypted wireless network Appears Security is not configured on the wireless router The machine can still be used so continue the setup procedure and complete it Important If you connect to a network that is not protected with security measur...

Page 497: ...n with the machine over the network If you are using your computer in a network environment other than the one used to set up the machine disable IJ Network Scanner Selector EX To disable IJ Network Scanner Selector EX right click the icon on the notification area on the desktop and select Disable Canon IJ Network Scanner Selector EX 497 ...

Page 498: ...Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start button and select Command Prompt In Windows 8 1 or Windows 8 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm and...

Page 499: ...ows XP click Start All Programs Accessories Command Prompt 2 Type ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For M...

Page 500: ... XXX XXX XXX XXX icmp_seq 2 ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target device Checking Network Settings Information To check the machine s network settings information print out the network settings information using the operation ...

Page 501: ... Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the machine making printing or scanning operation from a computer over a network impossible To use the machine over a network again after restoring it to the factory defaults follow the instructions on the Canon website to redo setup Press and hold Stop button and re...

Page 502: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 502 ...

Page 503: ...able the wireless LAN 1 Press and hold Wi Fi button and then release button when ON lamp flashes 2 Press Color button Black button and then Wi Fi button in this order When the ON lamp changed from flashing to lit and the Wi Fi lamp lights up the wireless LAN is enabled Check3 Are network settings of machine identical with those of wireless router Make sure the network settings of the machine e g w...

Page 504: ...e oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from the interference source as possible Cannot Communicate with Machine while It Is in Access Point Mode If your smartphone tablet cannot communicate with the machine in the access point mode check the following Check1 Make sure machine is tu...

Page 505: ...7 Check for obstructions Wireless communication between different rooms or floors is generally poor Move the machine as necessary Check8 Make sure there is no source of radio wave interference nearby If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the machine as far away from the interference so...

Page 506: ...Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly No Paper Error Copying Printing Stops 506 ...

Page 507: ...printing If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the machine over a LAN make sure the machine is correctly set up for network use Check3 Is access point mode enabled To print using a mode other than the access point mode disabl...

Page 508: ...nd then select Properties 4 Click Ports tab to check port settings Make sure a port named USBnnn where n is a number with Canon XXX series Printer appearing in Printer column is selected for Print to the following port s Note When the machine is used over LAN the port name of the machine is displayed as CNBJNP_xxxxxxxxxx xxxxxxxxxx is the character string generated from the MAC address or a charac...

Page 509: ...hough the port named CNBJNP_xxxxxxxxxx is selected when the machine is used over LAN Launch IJ Network Tool select CNBJNP_xxxxxxxxxx as you checked in step 4 and then associate the port with the printer using Associate Port in Settings menu If the problem is not resolved reinstall the MP Drivers from the Setup CD ROM or the Canon website Check7 Is print data extremely large Windows Click Print Opt...

Page 510: ...automatically Take the appropriate action described in the message For Windows For Mac OS The screen differs depending on the OS you are using To remove the jammed paper see List of Support Code for Error Paper Jams Note You can also search for details on resolving the errors indicated by the support code shown Search 510 ...

Page 511: ...cking the paper and print quality settings differs depending on what you are using your machine for Check the page size and media type settings using the printer driver For Windows Printing with Easy Setup For Mac OS Printing with Easy Setup Check2 Make sure appropriate print quality is selected using printer driver Select a print quality suited to the paper and to what you are printing If you not...

Page 512: ...mplete or Missing Windows Images Incomplete or Missing Windows Ink Blots Paper Curl Paper Is Smudged Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors 512 ...

Page 513: ...inter driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Windows Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality Check3 Your hard disk may not have sufficient...

Page 514: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 514 ...

Page 515: ...ozzle check pattern and examine the pattern If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If problem is not resolved after performing print head deep cleaning Perform system cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel To perform system cleaning press and hold the Stop b...

Page 516: ...ink tank with the corresponding color of ink After refilling the ink tank perform system cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel To perform system cleaning press and hold the Stop button until the Alarm lamp flashes 5 times and then release the button Important Before performing system cleaning check the remaining ink lev...

Page 517: ...able side When copying see also the sections below Check5 Is platen glass dirty Clean the platen glass Cleaning the Platen Glass and Document Cover Check6 Make sure original is properly loaded on platen glass Loading Originals Check7 Is original loaded with side to be copied facing down on platen glass Check8 Did you copy a printout done by this machine If you use a printout done by this machine a...

Page 518: ...after performing print head deep cleaning Perform system cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel To perform system cleaning press and hold the Stop button until the Alarm lamp flashes 5 times and then release the button Important Before performing system cleaning check the remaining ink level of all colors If the remainin...

Page 519: ... the Stop button until the Alarm lamp flashes 5 times and then release the button Important Before performing system cleaning check the remaining ink level of all colors If the remaining ink level is below the single dot a refill the ink tank of corresponding color Performing system cleaning when the remaining ink level is not enough may damage the machine Note Printed colors may not match screen ...

Page 520: ...djust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Aligning the Print Head Position For Mac OS Aligning the Print Head Position Check3 Increase print quality and try printing again Increasing the print quality using the printer driver may improve the...

Page 521: ...ut Printing or Binding margin function is in use thin lines may not be printed Try thickening the lines in the document Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce print quality 521 ...

Page 522: ...ay be improved Click Print Options on Page Setup sheet of the printer driver Select Do not allow application software to compress print data check box and click OK Clear the check box once printing is complete Check2 Is print data extremely large Click Print Options on Page Setup sheet of the printer driver Then set Prevention of Print Data Loss to On in the dialog that appears This may reduce pri...

Page 523: ...etting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Check the intensity setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Check3 Use Photo Paper to print photos To print data with high color saturation such as photographs or images with dark colors we recommend that you use Photo Paper Plus Glossy II or other Can...

Page 524: ... printing If the paper you are using is not suitable for borderless printing the print quality may be reduced at the top and bottom edges of the paper Printing Area Check3 Correct curl before loading paper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and re...

Page 525: ...w to curl the paper outward up to 0 1 inch 3 mm B in height before printing This may improve the print result C Print side We recommend feeding paper that has been curled outward one sheet at a time Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media typ...

Page 526: ...f you are printing with a high intensity setting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Check the intensity setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Check6 Do not print outside recommended printing area If you print outside the recommended printing area of your paper ink may stain the lower edge of...

Page 527: ...rned on 2 Open printer driver setup window How to Open the Printer Driver Setup Window 3 Click Maintenance tab and Custom Settings 4 Drag Ink Drying Wait Time slide bar to set wait time and click OK 5 Check message and click OK For Mac OS 1 Make sure machine is turned on 2 Open Canon IJ Printer Utility Opening the Canon IJ Printer Utility 3 Select Custom Settings in pop up menu 4 Drag Ink Drying W...

Page 528: ...ity settings Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of machine Cleaning the Inside of the Machine Bottom Plate Cleaning Note During duplex printing or too much printing ink may stain the inside of the machine 528 ...

Page 529: ...er size to match the loaded paper Print Results Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This machine performs automatic cleaning when necessary to keep printouts clean Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the loaded paper is larger t...

Page 530: ...ns such as print head cleaning Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly After performing the print head cleaning print the nozzle check pattern and examine...

Page 531: ...nk level is below the single dot a refill the ink tank of corresponding color Performing system cleaning when the remaining ink level is not enough may damage the machine If the problem is not resolved yet the print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the mach...

Page 532: ...blem is not resolved after performing print head cleaning twice Perform print head deep cleaning If problem is not resolved after performing print head deep cleaning Perform system cleaning From computer For Windows Cleaning the Print Heads For Mac OS Cleaning the Print Heads From operation panel To perform system cleaning press and hold the Stop button until the Alarm lamp flashes 5 times and the...

Page 533: ...print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 533 ...

Page 534: ...e to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper place the print side facing UP and slide the paper guides to align with both sides of the paper Loading Paper Check3 Is paper too thick or curled Media Types You Cannot Use Check4 When loading envelopes consider the following When printing on enve...

Page 535: ...down Doing so may cause the ink to leak Check7 Clean paper feed roller Cleaning the Paper Feed Roller Note Cleaning the paper feed roller abrades it so do this only when necessary If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for r...

Page 536: ...nting several copies printing may pause to allow the ink to dry Check3 Has machine been printing continuously for a long period If the machine has been printing continuously for a long time the print head or other parts around it may overheat The machine may stop printing at a line break for a period of time and then resume printing In this case wait a while without doing anything If the printing ...

Page 537: ...Scanning Problems Mac OS Scanning Problems Scan Results Are Unsatisfactory IJ Scan Utility Error Messages Scanner Driver Error Messages 537 ...

Page 538: ...ssage Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Originals at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed There is not enough memory Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open 538 ...

Page 539: ...nner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 Restart the computer 539 ...

Page 540: ...canner or printer on the application s menu Note The operation may differ depending on the application Check 3 Make sure that the application supports the ICA Image Capture Architecture driver You cannot start the scanner driver from applications not supporting the ICA driver Check 4 Scan and save images with IJ Scan Utility and open the files in your application 540 ...

Page 541: ...B hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Make sure that the scanner driver is installed If not installed install the scanner driver from the web page Check 6 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 7 Make sure that the application supports the ICA driver You cannot start t...

Page 542: ...eck 1 Make sure that the items are placed correctly Positioning Originals Scanning from Computer Check 2 Check if you can properly scan one item Some applications do not support multiple image scanning In that case scan each item individually 542 ...

Page 543: ... Make sure that the items are placed correctly Positioning Originals Scanning from Computer Check 2 Multiple item scanning may not be supported Some applications do not support multiple image scanning In that case scan each item individually 543 ...

Page 544: ...solution Check 2 Set Fading Correction Grain Correction etc to None Refer to Image Corrections and Color Adjustments for details Check 3 In IJ Scan Utility deselect the Correct slanted text document Detect the orientation of text document and rotate image checkbox and scan again Settings Document Scan Dialog Settings Custom Scan Dialog 544 ...

Page 545: ... There is not enough memory Message Is Displayed Check 1 Exit other applications and try again Check 2 Reduce the resolution or output size and scan again Resolution 545 ...

Page 546: ...message may appear if there is not enough hard disk space to scan and save when the image size is too large such as when scanning a large item at high resolution Check 3 In Folder to Save Temporary Files of IJ Scan Utility specify a folder on a drive with sufficient free space Settings General Settings Dialog Check 4 Multiple devices may be connected to USB ports Disconnect devices other than your...

Page 547: ...a format is not supported by the application scan the image again and select a popular data format such as JPEG when saving it Refer to the application s manual for details If you have any questions contact the manufacturer of the application 547 ...

Page 548: ...y Image Displayed on the Monitor Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Original Is Placed Correctly but the Scanned Image Is Slanted Scanned Image Is Enlarged Reduced on the Computer Monitor 548 ...

Page 549: ...gs Document Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Click Driver in the IJ Scan Utility main screen then set one of the following settings Select Magazine for Image Adjustment Select the Descreen checkbox Refer to Image Corrections and Color Adjustments for details Note If moire appears when you scan a digital print photo take the above measures and scan again Check...

Page 550: ...White Areas Check Specify the scan area Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window Adjusting Cropping Frames in the Image Stitch Window 550 ...

Page 551: ...Cannot Scan at the Correct Size Check Make sure that the items are placed correctly Positioning Originals Scanning from Computer 551 ...

Page 552: ...ut the Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source deselect the Correct slanted text document checkbox and scan the item again Settings Document Scan Dialog Settings Custom Scan Dialog 552 ...

Page 553: ...ation Refer to the application s manual for details If you have any questions contact the manufacturer of the application Check 2 Click Driver in the IJ Scan Utility main screen then change the resolution setting and scan again The higher the resolution the larger the resulting image will be Resolution 553 ...

Page 554: ...u still cannot communicate restart the computer With network connection check the connection sta tus and reconnect as re quired If the same error message still appears re start the computer 201 A required file is missing or corrupted or settings are incorrect Try the installation again Reinstall the scanner driv er from the web page Reinstall IJ Scan Utility from the web page 202 An internal error...

Page 555: ...in the corre sponding Settings dialog 243 Cannot read file Check the access permis sion on the folder in Fold er to Save Temporary Files in the Settings General Settings dialog or Save in in the corre sponding Settings dialog 244 You do not have the required privileges to access the specified folder Grant access permission to the specified folder 555 ...

Page 556: ...sing Wired LAN connection It is disconnected from Wired LAN If using wireless LAN connection Signal strength is poor due to obstructions Network connection is prohibited by security software Different scanner on the network is selected Please check and try again With network connection check the connection status and recon nect as required A required file is missing or corrupted or settings are in...

Page 557: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Machine via USB Printer Status Monitor Not Displayed Windows 557 ...

Page 558: ...nplug machine leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 558 ...

Page 559: ...ver setup window and in Auto Power in Maintenance sheet select Disable for Auto Power Off If you are using a Mac OS and if you do not want the machine to turn off automatically Open Canon IJ Printer Utility select Power Settings in the pop up menu and then select Disable for Auto Power Off on Auto Power Note You can also enable the machine to turn on off automatically from the operation panel Turn...

Page 560: ...rts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Does the operating system of your computer support Hi Speed USB connection Install the latest update for your computer I...

Page 561: ...tion below the USB port is at the back of the machine Check3 Do not start IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver Windows How to Open the Printer Driver Setup Window 561 ...

Page 562: ...e sure Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open printer driver setup window How to Open the Printer Driver Setup Window 2 On Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on Option menu if it is not selected 562 ...

Page 563: ... and Download Problems Cannot Install MP Drivers Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Uninstalling IJ Network Tool 563 ...

Page 564: ... or Windows Vista click Start and then click Computer In Windows XP click Start and then click My Computer 2 Double click CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from y...

Page 565: ...computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers For Mac OS Download the drivers from the sup...

Page 566: ...ll it may appear in the notification area on the desktop Click the message and follow the instructions to install Easy WebPrint EX Internet access is required to install or download Easy WebPrint EX Check2 Is Canon Easy WebPrint EX selected on Toolbars menu in Internet Explorer s View menu If Canon Easy WebPrint EX is not selected Easy WebPrint EX is disabled Select Canon Easy WebPrint EX to enabl...

Page 567: ...tructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The machine is detected automatically in the network Make sure the machine was found and install the MP Drivers following the on screen instructions Note The network settings on the machine are not affected so the machine can be used on the ne...

Page 568: ...install If User Account Control screen appears click Continue Windows 8 1 or Windows 8 1 Select Control Panel from Settings charm in Desktop Programs Programs and Features 2 Select Canon IJ Network Tool from program list and then click Uninstall If User Account Control screen appears click Continue Windows 7 or Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select Canon...

Page 569: ... network to change the network settings 1 Select Applications from Go menu of Finder double click Canon Utilities IJ Network Tool and then drag Canon IJ Network Tool icon into Trash 2 Restart computer Empty the Trash and restart your computer Note To reinstall IJ Network Tool uninstall IJ Network Tool and install it again from the Canon website 569 ...

Page 570: ...Errors and Messages An Error Occurs Message Appears The printer is performing another operation Appears on Computer Screen 570 ...

Page 571: ...mber of flashes Cause Support Code 2 flashes Machine is out of paper or paper does not feed 1000 3 flashes Paper is jammed in paper output slot or in rear tray 1300 4 flashes Cartridge is not installed properly 1470 5 flashes Print head may be damaged 1403 Cartridge cannot be recognized 1471 Appropriate cartridge is not installed 1476 7 flashes Cartridge is not installed in correct position 1474 M...

Page 572: ...curred 5100 7 flashes Printer error has occurred 5B00 5B01 10 flashes An error requiring a repair has occurred B202 B203 B204 B205 Other cases than above Printer error has occurred 5011 5012 5050 5200 5400 5700 6500 6800 6801 6900 6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 When a Support Code and a Message Are Displayed on Computer Screen For Windows ...

Page 573: ...ffers depending on the OS you are using Note You can also search for details on resolving the errors indicated by the support code shown Search To resolve errors that do not have support codes see Message Appears 573 ...

Page 574: ...rror message that appears on the computer and click OK The machine starts printing See Notice for Unplugging the Power Cord for unplugging the power cord Writing Error Output Error Communication Error Windows Check1 If ON lamp is off make sure machine is plugged in and turn it on The ON lamp flashes while the machine is initializing Wait until the ON lamp stops flashing and remains lit Check2 Make...

Page 575: ... Start button and select All apps Canon Utilities Canon My Printer Canon My Printer and then select Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port and then select your machine s name In Windows 8 1 or Windows 8 select My Printer on Start screen to start My Printer If My Printer is not displayed on Start screen select Search charm and then search for M...

Page 576: ... Device Manager on your computer as shown below If the User Account Control screen appears follow the on screen instructions In Windows 10 right click Start button and select Device Manager In Windows 8 1 or Windows 8 select Control Panel from Settings charm on Desktop Hardware and Sound Device Manager In Windows 7 or Windows Vista click Control Panel Hardware and Sound and Device Manager In Windo...

Page 577: ...he Inkjet Printer Scanner Fax Extended Survey Program is installed a screen appears asking for permission to send the machine and application usage information every month for about ten years Read the information on the screen and follow the instructions below If you agree to participate in survey program Click Agree and follow the on screen instructions The printer usage information is sent via t...

Page 578: ...trol Panel from Settings charm on Desktop Programs Programs and Features In Windows 7 or Windows Vista select Start menu Control Panel Programs Programs and Features In Windows XP select Start menu Control Panel Add or Remove Programs Note In Windows 10 Windows 8 1 Windows 8 Windows 7 or Windows Vista a confirmation warning dialog box may appear when installing uninstalling or starting up software...

Page 579: ...nformation that appears and then follow the instructions below If you agree to participate in survey program Click Agree and follow the on screen instructions The printer usage information is sent via the Internet Once you have completed the procedure the information is subsequently sent automatically and the confirmation screen does not reappear Note If you clear Send automatically from the next ...

Page 580: ...mpty Trash and restart your computer Changing setting To display the confirmation screen every time the printer usage information is sent or to resume surveying follow the procedure below 1 Select Applications from Go menu of Finder double click Canon Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not displ...

Page 581: ...inter installation Note During installation the printer requires the operation that ink is loaded into the inside of printer from the ink tank This operation takes about 6 minutes to complete Wait until the operation is complete Check2 This message may appear while the printer is in operation This message closes when the operation is complete Wait until the operation is complete 581 ...

Page 582: ...ound smoke or odor turn it off immediately Unplug the machine and contact the seller you bought it from or your nearest Canon service center Never attempt to repair or disassemble the machine yourself If you attempt to repair or take apart the machine your warranty will be invalidated even if it has not expired Before contacting the service center note the following Product name Your machine s nam...

Page 583: ... so that ink does not leak When a shipping agent is handling transport of the machine have its box marked THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Make sure machine is turned on If the machine cannot be turned on unplug it and go to step 4 2 If an error has occurred press machine s Black or Color button After the Alarm lamp is turned...

Page 584: ...nplug the printer cable from the computer and from the machine then unplug the power cord from the machine 8 Use adhesive tape to secure all the covers on the machine to keep them from opening during transportation Then pack the machine in the plastic bag 9 Attach the protective material to the machine when packing the machine in the box 584 ...

Page 585: ... response Support Code Appears on Computer Screen 1000 to 1ZZZ 1000 1200 1300 1403 1470 1471 1472 1473 1474 1475 1476 1640 1700 1701 1890 2000 to 2ZZZ 2900 2901 4000 to 4ZZZ 4103 5000 to 5ZZZ 5011 5012 5050 5100 5200 5400 5700 5B00 5B01 6000 to 6ZZZ 6000 6500 6800 6801 6900 6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 A000 to ZZZZ B202 B203 B204 B205 Fo...

Page 586: ...e appropriate procedure as shown below If you can see the jammed paper at the paper output slot or the rear tray 1300 If the paper tears and you cannot remove it from the paper output slot or from the rear tray Paper Is Jammed inside Machine Cases other than above Other Cases 586 ...

Page 587: ...ng before you turn off the machine If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the machine Paper Is Jammed inside Machine 2 Reload paper and press machine s Black or Color button The printer resumes printing Reprint the page you were printing if it was not printed properly due to the paper jam If you turned off ...

Page 588: ...ne to remove it press the Stop button to stop the printing before you turn off the machine 1 Turn off machine and unplug it 2 Open scanning unit cover Important Do not touch clear film A white belt B or tubes C 3 Check if jammed paper is under cartridge holder If the jammed paper is under the cartridge holder move the cartridge holder to the far right or left whichever makes it easier to remove th...

Page 589: ...4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it 589 ...

Page 590: ...chine 7 Close scanning unit cover All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a paper jam message appears on your computer screen when you resume printing after removing all the jammed paper there may be some paper still inside the machine Check the machine again for any remaining bits o...

Page 591: ...Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 591 ...

Page 592: ...gn objects in rear tray If there are any foreign objects in the rear tray be sure to turn off the machine unplug it and then remove the foreign object Important Do not tilt the machine or do not it upside down Doing so may cause the ink to leak Check3 Is paper curled Correct curl before loading paper 592 ...

Page 593: ... rear tray Paper is not loaded properly What to Do Take the corresponding actions below Load paper in the rear tray Align the paper guides with the both edges of the paper when you load paper After carrying out the above measures press the machine s Black or Color button 593 ...

Page 594: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are refilling an ink tank 594 ...

Page 595: ...maged What to Do Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 595 ...

Page 596: ...nning unit cover and then push the cartridge locking cover to make sure the cartridges are installed properly Alternatively push the joint button Important Remove the label and the protective tape of the cartridge to install it After that close the scanning unit cover 596 ...

Page 597: ...ized What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this machine Install the appropriate cartridge If you want to cancel printing press the machine s Stop button 597 ...

Page 598: ...ized What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this machine Install the appropriate cartridge If you want to cancel printing press the machine s Stop button 598 ...

Page 599: ...ized What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this machine Install the appropriate cartridge If you want to cancel printing press the machine s Stop button 599 ...

Page 600: ...is not installed in correct position What to Do Make sure each cartridge is installed in the correct position If printing is in progress press the machine s Stop button to cancel printing and then install the cartridge 600 ...

Page 601: ...1475 Cause More than one cartridge of the same color is installed What to Do Install the cartridge in the correct position 601 ...

Page 602: ...cartridge is not installed What to Do Printing cannot be executed because the cartridge is not compatible with this machine Install the appropriate cartridge If you want to cancel printing press the machine s Stop button 602 ...

Page 603: ...ink level is below the lower limit line the printer may consume a certain amount of ink to return to printable status and may also become damaged To continue printing press the printer s Start button After this operation the remaining ink level notification function will not operate To reuse this function refill each color of ink to the upper limit line shown on the ink tank and press the printer ...

Page 604: ...hine s Black or Color button to continue printing Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 604 ...

Page 605: ...hine s Black or Color button to continue printing Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 605 ...

Page 606: ... removed from the cartridge holder If the protective material or tape is still there remove it and close the scanning unit cover If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 606 ...

Page 607: ...in the correct position and orientation on the platen glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For automatic print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle is not clogged Check the print head condition by printing the nozzle check pattern If the error is not resolved perform man...

Page 608: ...oad print head alignment sheet on platen glass Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and press machine s Black or Color button The machine starts scanning the print head alignment sheet and automatically adjusts the print head position 608 ...

Page 609: ...4103 Cause Cannot perform printing with current print settings What to Do Press the machine s Stop button to cancel printing Then change the print settings and retry printing 609 ...

Page 610: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 610 ...

Page 611: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 611 ...

Page 612: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 612 ...

Page 613: ... cartridges are properly installed Turn the machine back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to cartridge holder motion be careful not to touch clear film A white belt B or tubes C Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see ...

Page 614: ...leaning press and hold the Stop button until the Alarm lamp flashes 5 times and then release the button Important Before performing system cleaning check the remaining ink level of all colors If the remaining ink level is below the single dot a refill the ink tank of corresponding color Performing system cleaning when the remaining ink level is not enough may damage the machine If this does not so...

Page 615: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 615 ...

Page 616: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 616 ...

Page 617: ...curred What to Do Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 617 ...

Page 618: ...curred What to Do Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 618 ...

Page 619: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 619 ...

Page 620: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 620 ...

Page 621: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 621 ...

Page 622: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 622 ...

Page 623: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 623 ...

Page 624: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 624 ...

Page 625: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 625 ...

Page 626: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 626 ...

Page 627: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 627 ...

Page 628: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 628 ...

Page 629: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 629 ...

Page 630: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 630 ...

Page 631: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 631 ...

Page 632: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 632 ...

Page 633: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 633 ...

Page 634: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 634 ...

Page 635: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 635 ...

Page 636: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 636 ...

Page 637: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 637 ...

Page 638: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 638 ...

Page 639: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 639 ...

Page 640: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 640 ...

Page 641: ...in the machine again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 641 ...

Page 642: ... to Do Turn off the machine and unplug it Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 642 ...

Page 643: ... to Do Turn off the machine and unplug it Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 643 ...

Page 644: ... to Do Turn off the machine and unplug it Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 644 ...

Page 645: ... to Do Turn off the machine and unplug it Contact your nearest Canon service center to request a repair Important Do not tilt the machine when moving it since the ink may leak out When transporting the machine for repairing it see Repairing Your Machine 645 ...

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