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Canon PIXMA G1411 Online Manual Download Page 221

1430

Cause

Cartridge cannot be recognized.

What to Do

A cartridge may not be installed properly or this printer does not support the cartridges.

If you are printing, press the printer's 

RESUME/CANCEL

 button to cancel printing.

Remove the cartridges and reinstall them properly following the steps below. This may resolve the error.

1. Open the top cover.

2. Open the right and left ink tank covers.

Important

• When removing cartridges, always open the ink tank covers. If the cartridges are removed

without opening the ink tank covers, an Ink Flush will be required that will consume a large
amount of ink.

3. Grab knob (A) on the cartridge locking cover to open it.

221

Summary of Contents for PIXMA G1411

Page 1: ...eries Online Manual Basic Operation Handling Paper Ink Tanks etc Maintenance Overview of the Machine Information about Paper Printing Copying Frequently Asked Questions List of Support Code for Error...

Page 2: ...ling Ink Tanks 36 Refilling Ink Tanks 37 Checking Ink Level 44 Ink Tips 45 Maintenance 46 If Printing Is Faint or Uneven 47 Maintenance Procedure 48 Printing the Nozzle Check Pattern 50 Examining the...

Page 3: ...ing Printer Settings from Your Computer Windows 90 Changing the Print Options 91 Registering a Frequently Used Printing Profile 92 Setting the Ink Tank to be Used 94 Managing the Printer Power 95 Chan...

Page 4: ...on IJ Status Monitor 140 Instructions for Use Printer Driver 142 Printer Driver Description 144 Quick Setup Tab Description 145 Main Tab Description 151 Page Setup Tab Description 156 Maintenance Tab...

Page 5: ...wnload Problems 198 Cannot Proceed beyond Printer Connection Screen 199 Cannot Install Printer Driver Windows 201 Errors and Messages 203 An Error Occurs 204 Message Support Code Appears 207 List of S...

Page 6: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 6...

Page 7: ...personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and i...

Page 8: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 9: ...ountries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or...

Page 10: ...the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or ot...

Page 11: ...y of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE t...

Page 12: ...or any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright noti...

Page 13: ...Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions...

Page 14: ...ACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice B...

Page 15: ...AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF S...

Page 16: ...SS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT O...

Page 17: ...n the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products de...

Page 18: ...iles the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to p...

Page 19: ...conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University nor the names of its contributors may be used to...

Page 20: ...or a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright year The FreeType Project www...

Page 21: ...the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to...

Page 22: ...imer in the documentation or other materials provided with the distribution Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this sof...

Page 23: ...Basic Operation Printing Photos from a Computer 23...

Page 24: ...describes how to print photos with My Image Garden 1 Open the paper support A 2 Pull out the paper output tray B and open the output tray extension C 3 Load paper WITH THE PRINT SIDE FACING UP 4 Alig...

Page 25: ...icon E in Quick Menu The Guide Menu screen is displayed Note The number and types of icons displayed vary depending on your region the registered printer scanner and the installed applications 6 Clic...

Page 26: ...want to print 8 Click the photos H you want to print To select two or more photos at a time click photos while pressing the Ctrl key 9 Click Print I 10 Specify the number of copies your printer name...

Page 27: ...Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of ways My Image Garden Guide 27...

Page 28: ...Handling Paper Ink Tanks etc Loading Paper Refilling Ink Tanks 28...

Page 29: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 29...

Page 30: ...ed Label Superior WOP111 Canon Oc Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper...

Page 31: ...tray B and open the output tray extension C 3 Load paper WITH THE PRINT SIDE FACING UP 4 Align the paper guides D with the paper width Do not slide the paper guides too hard against the paper The pape...

Page 32: ...are various types of paper such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents Each media type has specific preset settings how ink is...

Page 33: ...istened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the op...

Page 34: ...PRINT SIDE FACING UP Up to 10 envelopes can be loaded at once Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up 4 Align the paper guides D wi...

Page 35: ...Note Do not load envelopes higher than the load limit mark E Note When printing select the type of envelope and orientation of printing on the print settings screen of the computer 35...

Page 36: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 36...

Page 37: ...ining ink error occurs If remaining ink level notification function is enabled If print results become faint or white streaks appear despite sufficient ink levels see Maintenance Procedure For precaut...

Page 38: ...inter This can cause trouble with the printer 3 Open the ink tank cover To refill the black ink tank open the left ink tank cover C To refill color ink tanks open the right ink tank cover D 4 Grab and...

Page 39: ...lly remove the tank cap of the ink tank Ink on the inside of the tank cap may spatter when removing it 5 Take a new ink bottle out of its package 6 Hold the ink bottle upright and twist the bottle cap...

Page 40: ...ide down and squeeze the sides of the ink bottle to refill the ink tank Important Make sure that each color of ink tanks is filled with corresponding color of ink bottles When refilling ink tanks do n...

Page 41: ...If you cannot properly close the ink tank cover check if you forgot to insert any tank caps of the ink tanks 10 Lift the top cover up slightly and then gently close it Note If the Alarm lamp flashes...

Page 42: ...ification function Press and hold RESUME CANCEL button and release it when Alarm lamp flashes 11 times The remaining ink level count is reset To disable the remaining ink level notification function P...

Page 43: ...iners This may result in accidental ingestion inappropriate use or poor ink quality Do not mix ink with water or other ink This may damage the printer Refill ink tanks quickly Do not leave ink tanks w...

Page 44: ...ng ink error occurs the Alarm lamp flashes to inform you of the error An Error Occurs The remaining ink level notification function works from initial printing to the time when one of the inks reaches...

Page 45: ...o its condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck ai...

Page 46: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Cleaning 46...

Page 47: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head 47...

Page 48: ...t result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From...

Page 49: ...orm ink flush only when necessary Important If ink flush is performed when the remaining ink level is insufficient it may cause a failure Be sure to check the remaining ink level before performing ink...

Page 50: ...prepare a sheet of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper on the rear tray 3 Pull out the paper output tray and open t...

Page 51: ...streaks in the pattern B If there are missing lines in the pattern A C Good D Bad lines are missing If there are horizontal white streaks in the pattern B E Good F Bad horizontal white streaks are pr...

Page 52: ...rned on 2 Press and hold RESUME CANCEL button and release it when Alarm lamp flashes 1 time The printer starts cleaning the print head The cleaning will be complete when the ON lamp lights after flash...

Page 53: ...Cleaning Cleaning Exterior Surfaces Cleaning Inside the Printer Bottom Plate Cleaning 53...

Page 54: ...sheet of paper on the rear tray with the open side facing you 3 Pull out the paper output tray and open the output tray extension 3 Press and hold RESUME CANCEL button and release it when Alarm lamp f...

Page 55: ...Important Be sure to turn off the power and unplug the power cord before cleaning the printer This can cause trouble with the printer 55...

Page 56: ...on Printing Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Sup...

Page 57: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 57...

Page 58: ...more than 14 kg it is recommended to have two people lifting the printer Accidental dropping of the printer may cause injury For the printer s weight refer to the Specifications Do not transport or us...

Page 59: ...Energy Star The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models which help to minimise environmental impact Products which meet the stri...

Page 60: ...d Elektronik Altger te 2012 19 EU und nationalen Gesetzen nicht ber den Hausm ll entsorgt werden darf Dieses Produkt muss bei einer daf r vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch...

Page 61: ...el voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie ove...

Page 62: ...de deixalles dom stiques de la vostra localitat Per a m s informaci sobre la devoluci i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda...

Page 63: ...utos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bortskaffes sammen med dagrenovation jf...

Page 64: ...keva direktiivi SER direktiivi 2012 19 EU sek kansallinen lains d nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeese...

Page 65: ...n l tky Va e spolupr ce na spr vn likvidaci tohoto v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va o...

Page 66: ...pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E o odpade z elektrick ch a elektronick ch zariaden OEEZ a pod a platnej legislat vy Slovenske...

Page 67: ...dei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienestu pilnvarotu EEIA strukt ru vai sadz ves atkritumu apsaimnieko anas iest di Lai sa emtu pla ku inform ciju par elektrisko un...

Page 68: ...opean i EEA Norvegia Islanda i Liechtenstein Acest simbol indic faptul c acest produs nu trebuie aruncat o dat cu reziduurile menajere n conformitate cu Directiva DEEE Directiva privind de eurile de e...

Page 69: ...kom uredu komunalnoj slu bi odobrenom WEEE programu ili slu bi za odlaganje ku nog otpada Ostale informacije o vra anju i recikliranju WEEE proizvoda potra ite na www canon europe com weee Korisnici u...

Page 70: ...ling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality Hig...

Page 71: ...it Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of...

Page 72: ...t place any object on the top cover Do not place any object on the top cover It will fall into the rear tray when the top cover is opened and cause the printer to malfunction Also place the printer wh...

Page 73: ...g agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE Please handle with care and ens...

Page 74: ...plug the power cord from the printer 6 Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation Then pack the printer in the plastic bag 7 Attach the p...

Page 75: ...printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delete such informat...

Page 76: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 77: ...Main Components and Their Use Main Components Power Supply 77...

Page 78: ...Main Components Front View Rear View Inside View 78...

Page 79: ...es of the paper stack 4 rear tray Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Pho...

Page 80: ...hen the power is turned on 8 Alarm lamp Lights or flashes when an error occurs 9 RESUME CANCEL button Cancels a print job in progress You can press this button to release from printer error status and...

Page 81: ...e printer with a computer 2 power cord connector Plug in the supplied power cord Important Do not touch the metal casing This can cause trouble Do not plug in or unplug the USB cable while the printer...

Page 82: ...tanks 3 cartridge holder Install the cartridge here Note For details on refilling ink tanks see Refilling Ink Tanks 4 Upper limit line Indicates the maximum capacity of the ink 5 Single dot Indicates...

Page 83: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 83...

Page 84: ...Confirming that the Power Is On The ON lamp is lit when the printer is turned on Note It may take a while for the printer to start printing immediately after you turn on the printer 84...

Page 85: ...flashes see An Error Occurs You can set the printer to automatically turn on when a print operation is performed from a computer This feature is set to off by default For details on the auto power on...

Page 86: ...automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This is the default setting For details on the auto power off feature see below...

Page 87: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 88: ...the ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the prin...

Page 89: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Settings from Operation Panel 89...

Page 90: ...nter Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Tank to be Used Managing the Printer Power Changing the Printer Opera...

Page 91: ...this option if you encounter print failures such as part of an image data being cut off 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box...

Page 92: ...ms From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the...

Page 93: ...ttings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be delet...

Page 94: ...ed for printing and click OK When you perform printing the specified ink tank will be used Important When the following settings are specified Black Only does not function because the printer uses an...

Page 95: ...ations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Make sure that the printer is on and then click Auto Power The Auto Power Sett...

Page 96: ...rom the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is...

Page 97: ...hen orientation is Landscape On the Page Setup tab you can change the rotation direction of the Landscape in the Orientation To rotate the print data 90 degrees to the left during printing select this...

Page 98: ...Changing Settings from Operation Panel Turning on off Printer Automatically Initializing Printer Settings Enabling Ink Notification 98...

Page 99: ...u can set the function for notifying the remaining ink level Follow the procedure below to enable remaining ink level notification function 1 Press and hold RESUME CANCEL button and release it when Al...

Page 100: ...rinter settings 1 Make sure that the printer is turned on 2 Press and hold RESUME CANCEL button and release it when Alarm lamp flashes 15 times All the printer settings are initialized After resetting...

Page 101: ...in Letter Legal 0 26 inches 6 4 mm Other sizes 0 14 inches 3 4 mm Right margin Letter Legal 0 25 inches 6 3 mm Other sizes 0 14 inches 3 4 mm Operating environment Temperature 41 to 95 F 5 to 35 C Hum...

Page 102: ...stem Windows 10 Windows 8 1 Windows 7 SP1 Note Operation can only be guaranteed on a PC with pre installed Windows 7 or later NET Framework 4 5 2 or 4 6 is required Hard Disk Space 3 1 GB Note For bun...

Page 103: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 103...

Page 104: ...Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Oc Office Colour Paper SAT213 High Resolution Paper HR 101N P...

Page 105: ...3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits Minimum size 2 17 x 3 51 inches 55 0 x 89 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm...

Page 106: ...cm 20 sheets 3 Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm Square 5 x 5 127 x 127 mm 20 sheets 3 Photo Paper Plus Glossy II PP 301 2 A4...

Page 107: ...ature or humidity In this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet...

Page 108: ...105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Env...

Page 109: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 110: ...Printing Printing from Computer 110...

Page 111: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing Using Canon Application Software 111...

Page 112: ...Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updat...

Page 113: ...iver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings for Additi...

Page 114: ...nter will now print using these settings Important When you select Always Print with Current Settings the settings on the Quick Setup Main and Page Setup tabs are saved and those settings are used in...

Page 115: ...dia Type in the printer driver Photo Paper Plus Glossy II PP 201 PP 301 Photo Paper Plus Glossy II Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper P...

Page 116: ...Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope P...

Page 117: ...b 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check R...

Page 118: ...Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Colla...

Page 119: ...are and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavail...

Page 120: ...to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Prin...

Page 121: ...ailable When Envelope or High Resolution Paper is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless pri...

Page 122: ...mount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is prin...

Page 123: ...the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer...

Page 124: ...e of the printer driver 5 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the sc...

Page 125: ...Note Selecting Scaled changes the printable area of the document 125...

Page 126: ...out list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in th...

Page 127: ...r To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Pa...

Page 128: ...Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are display...

Page 129: ...ecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbe...

Page 130: ...select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster p...

Page 131: ...ge Setup tab 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Specify the side to be stapled The best Stapling Side is selected automatically from t...

Page 132: ...an Plain Paper is selected from Media Type on the Main tab Duplex Printing Manual appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout list D...

Page 133: ...10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelop...

Page 134: ...mportant When you execute envelope printing guide messages are displayed To hide the guide messages check the Do not show this message again check box To show the guide again click the View Printer St...

Page 135: ...en printing a return postcard always set the paper size to Hagaki 2 200x148mm from your application software or the printer driver Do not fold the return postcard If a crease is formed the printer wil...

Page 136: ...On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage method of that media and c...

Page 137: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 137...

Page 138: ...formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from Start Setup Again on the setup CD ROM that came with y...

Page 139: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Page 140: ...ppears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not...

Page 141: ...In such cases take the appropriate action as described 141...

Page 142: ...ment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the...

Page 143: ...g If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print...

Page 144: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 144...

Page 145: ...s either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set...

Page 146: ...ngs cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows wha...

Page 147: ...area and the amount of extension that are configured in other application software will be reversed vertically and horizontally Color Intensity Manual Adjustment Select when you set the Color Correct...

Page 148: ...ver printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Paper Source Shows the source from which paper is supplied Rear Tray Paper is alwa...

Page 149: ...e setting Saves the paper size to the printing profile in Commonly Used Settings To apply the saved paper size when the printing profile is selected check this check box If this check box is unchecked...

Page 150: ...ientation Setting the Number of Copies and Printing Order Execute Borderless Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Displaying the Print Results Before Printing Se...

Page 151: ...pe that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Rear Tray...

Page 152: ...ast on the Color Adjustment tab and select the Color Correction method on the Matching tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the...

Page 153: ...enter a value linked to the slider Enter a value in the range from 50 to 50 This adjustment changes the relative amount of ink of each color used which alters the total color balance of the document...

Page 154: ...When Grayscale Printing is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance...

Page 155: ...nd is unavailable Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM Adjusts the colors by using an ICC profile when printing Important...

Page 156: ...specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same o...

Page 157: ...the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page...

Page 158: ...nction can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Stapling Side Selects the stapling margin position The printer...

Page 159: ...he environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for ente...

Page 160: ...t the words Note Depending on the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting together the...

Page 161: ...le Disable ICM required from the application software Disables the ICM function required from the application software When an application software uses Windows ICM to print data unexpected colors may...

Page 162: ...int the data Depending on the application software being used the image data may be cut off or may not be printed properly In such cases select On If you will not be using this function select Off Imp...

Page 163: ...verlapped by the document may be hidden Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages Check the Stamp...

Page 164: ...ng Size Selects the font size for the stamp text string Outline Selects a frame that encloses the stamp text string If a large font size is selected for Size characters may extend outside of the stamp...

Page 165: ...rees Negative values rotate the stamp clockwise Note Orientation is enabled only when Text or Date Time User Name is selected for Stamp Type on the Stamp tab Note Click Defaults to set the stamp posit...

Page 166: ...e intensity To print the background at the original bitmap intensity move the slider to the rightmost position Note Depending on the environment this function may not be available Click Defaults to se...

Page 167: ...e printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be...

Page 168: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 168...

Page 169: ...occur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses messages to display the printer status and...

Page 170: ...ndows Display Guide Message Displays guide messages for complicated paper setting operations Envelope Printing Displays guide messages when envelope printing starts To hide these guide messages select...

Page 171: ...described on the screen Note To use this printer on a network you must manually select the connection destination from the client To manually select a connection destination click Cancel in the Conne...

Page 172: ...Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Printing Stops Ink Is Not Coming Out List of Support Code for Error Paper Jams Paper Does Not Fee...

Page 173: ...Errors and Messages If You Cannot Solve a Problem 173...

Page 174: ...Printing Problems Printing Does Not Start Ink Is Not Coming Out Ink Runs Out Fast Paper Does Not Feed Properly No Paper Error Print Results Are Unsatisfactory 174...

Page 175: ...problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing Check3 If printing from a computer d...

Page 176: ...Restart the computer and try printing again 176...

Page 177: ...print the nozzle check pattern and examine the pattern Cleaning If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning Deep Cleaning If problem is not r...

Page 178: ...the print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer fo...

Page 179: ...Ink Runs Out Fast After you refill the ink tanks the printer takes in ink from the ink tanks and ink flows into the printer Ink may seem to run out fast due to this procedure 179...

Page 180: ...he amount of paper you load at a time to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper place the p...

Page 181: ...gn object Important Do not tilt the printer or do not it upside down Doing so may cause the ink to leak Check7 Clean paper feed roller Cleaning the Paper Feed Rollers If the measures above do not solv...

Page 182: ...tings differs depending on what you are using your printer for You can check media type settings using the printer driver Basic Printing Setup Check2 Make sure appropriate print quality is selected on...

Page 183: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 183...

Page 184: ...print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly...

Page 185: ...ush Ink Flush Check4 When using paper with one printable surface make sure paper is loaded with printable side facing up Printing on the wrong side of such paper may cause unclear prints or prints wit...

Page 186: ...properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is no...

Page 187: ...the print head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer fo...

Page 188: ...tory Check2 Perform print head alignment If printed lines are misaligned or print results are otherwise unsatisfactory adjust the print head position Adjusting Print Head Position Check3 Increase prin...

Page 189: ...fore loading paper We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded on the...

Page 190: ...brasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion followi...

Page 191: ...ex printing ink may stain the inside of the printer smudging the printout Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note To prevent sta...

Page 192: ...Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts...

Page 193: ...Mechanical Problems Printer Does Not Turn On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB 193...

Page 194: ...nplug printer leave it for at least 2 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair Important D...

Page 195: ...shut off by itself once that time has elapsed Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool 1 Open Canon IJ Printer Assistant Tool Maintenance tab Descriptio...

Page 196: ...nt supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi S...

Page 197: ...r Important Connect the Type B terminal to the printer with the notched side facing LEFT For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional s...

Page 198: ...Installation and Download Problems Cannot Install Printer Driver Windows 198...

Page 199: ...FT For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again 1 Unplug USB cable from printer and computer and connect...

Page 200: ...Note You can use the Setup CD ROM to redo setup 200...

Page 201: ...7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the printer driver w...

Page 202: ...the printer driver restart your computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD ROM or install it from the Canon...

Page 203: ...Errors and Messages An Error Occurs Message Support Code Appears 203...

Page 204: ...use Support Code 2 flashes Printer is out of paper or paper does not feed 1000 3 flashes Paper is jammed at the paper output tray or on the rear tray 1300 4 flashes Cartridge is not installed properly...

Page 205: ...es Printer error has occurred 6000 5 flashes Printer error has occurred 5700 6 flashes Printer error has occurred 5400 7 flashes Printer error has occurred 5B00 5B01 8 flashes Printer error has occurr...

Page 206: ...6944 6945 6946 When a Support Code is displayed on the computer screen Note For details on how to resolve errors without Support Codes see Message Support Code Appears 206...

Page 207: ...rror Output Error Communication Error Check1 If the ON lamp is off make sure printer is plugged in and turn it on The ON lamp flashes while the printer is initializing Wait until the ON lamp stops fla...

Page 208: ...s securely plugged in to printer and computer 3 Click General tab and check for a device problem If a device error is shown see Windows Help to resolve it Other Error Messages Check If an error messag...

Page 209: ...appear Make sure the program name is IJPLMUI exe and allow it If you clear Send automatically from the next time check box the information will not be sent automatically from next time and a confirmat...

Page 210: ...ired to perform a task If you are logged in on an account with administrator privileges follow the on screen instructions 2 Select Canon Inkjet Printer Scanner Fax Extended Survey Program 3 Select Cha...

Page 211: ...the appropriate action in response Support Code Appears on Computer Screen 1000 to 1ZZZ 1000 1200 1300 1403 1430 1470 1471 1472 1473 1474 1475 1476 1640 1700 1701 1890 3000 to 3ZZZ 3442 3443 3444 344...

Page 212: ...wing the appropriate procedure as shown below If you can see the jammed paper at the paper output slot or the rear tray 1300 If you cannot see the jammed paper at the paper output slot or the rear tra...

Page 213: ...f the printer to remove it press the RESUME CANCEL button to stop the printing before you turn off the printer If the paper tears and you cannot remove the jammed paper from the paper output slot or t...

Page 214: ...lve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it...

Page 215: ...printer to remove it press the RESUME CANCEL button to stop the printing before you turn off the printer 1 Turn off printer and unplug it 2 Open top cover Important Do not touch clear film A white bel...

Page 216: ...When moving the cartridge holder hold the top of the cartridge holder and slide it slowly to the far right or left 4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 216...

Page 217: ...t in the printer Any paper left in the left and right empty spaces D in the printer 7 Close top cover gently All jobs in the print queue are canceled Redo the printing Note When reloading the paper ma...

Page 218: ...lve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it...

Page 219: ...operly What to Do Take the corresponding actions below Load paper in the rear tray Align the paper guides with the both edges of the paper when you load paper in the rear tray After carrying out the a...

Page 220: ...1200 Cause Top cover is open What to Do Close the top cover and wait for a while Do not close it while you are refilling an ink tank 220...

Page 221: ...ove the cartridges and reinstall them properly following the steps below This may resolve the error 1 Open the top cover 2 Open the right and left ink tank covers Important When removing cartridges al...

Page 222: ...ube or other parts inside the printer Touching these parts may cause the printer to malfunction Do not touch the gold terminal or print head nozzles on a cartridge The printer may not print properly i...

Page 223: ...tant Insert the cartridge gently so that it does not hit the electrical contacts in the back of the cartridge holder 6 Close the cartridge locking cover and push it down 7 Press down both joint button...

Page 224: ...ver If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the p...

Page 225: ...k level is below the lower limit line the printer may consume a certain amount of ink to return to printable status and may also become damaged To continue printing press the printer s RESUME button A...

Page 226: ...ter s RESUME CANCEL button to continue printing Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transport...

Page 227: ...removed from the cartridge holder If the protective material or tape is still there remove it and close the top cover If this does not solve the problem contact your nearest Canon service center to re...

Page 228: ...perly Alternatively push the joint buttons until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Importa...

Page 229: ...the printer again and turn it back on If the ink tank is refilled because it runs out of ink perform Ink Flush Cleaning the Print Heads If this does not solve the problem contact your nearest Canon se...

Page 230: ...urred What to Do Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing i...

Page 231: ...Error Paper Jams Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Impo...

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