Canon P-208 User Manual Download

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Please read this manual before operating this scanner.
After you finish reading this manual, store it in a safe
place for future reference.

Summary of Contents for P-208

Page 1: ...Please read this manual before operating this scanner After you finish reading this manual store it in a safe place for future reference 1 ...

Page 2: ...ng CaptureOnTouch Lite 32 Scanner Settings 33 Operation in Continuous Scanning Screen 37 Environmental Settings 38 Chapter 7 Scanning with CaptureOnTouch 40 What is CaptureOnTouch 40 Starting and Exiting CaptureOnTouch 41 Scan First 43 Select Scan Job 45 Scanning with Start Button 48 Scanner Settings 48 Operation in Continuous Scanning Screen 51 Setting the Output Method 52 About file formats 54 E...

Page 3: ... Uninstallation 85 Chapter 13 Troubleshooting 86 Clearing a Paper Jam 86 Common Problems and Solutions 88 Software Troubleshooting 90 Useful tips 90 Chapter 14 Appendix 93 Specifications 93 Replacement parts 94 Option 94 External Dimensions 95 ...

Page 4: ...e Scanner 4 Names and Functions of Parts 6 Power Supply 7 Regulations 8 Trademarks 10 About This Manual Manuals for the Scanner Documentation for this scanner consists of the following manuals z Setup Guide This provides complete and comprehensive information about the scanner z User Manual this manual This manual contains complete explanations for operations on the scanner This manual is stored o...

Page 5: ...t Size The scanner has a compact size of 312 5 mm W x 39 mm H x 55 5 mm D 12 3 x 1 54 x 2 19 when the document feed tray is closed The size of the scanner with the feed tray open is 312 5 mm W x 39 mm H x 75 5 mm D 12 3 x 1 54 x 2 97 z Bus Powered Using the bus powered USB2 0 drive you can scan up to 8 sheets per minute A4 size one or two sided scan at 200dpi z Auto Start Function The CaptureOnTou...

Page 6: ...nt being scanned z Auto Resolution Detection When enabled in the CaptureOnTouch Lite CaptureOnTouch or scanner driver settings this function detects the content of documents and determines the scanning resolution automatically z Document Size Auto Detection This feature enables automatic detection of the page size of a scanned document The space around the edges of documents can be omitted during ...

Page 7: ...cument to be scanned 4 Feed Inlet Insert the document to be scanned 5 Start Button Press this button when you want to start scanning the document loaded in the feed tray When the power of the scanner is ON this button lights and indicates the status of the scanner as shown below 6 USB Connector Connect the USB cable supplied with the scanner Start button status Meaning Lit The power of the scanner...

Page 8: ...scanner is designed to turn ON when the feed tray is opened or closed To turn the power ON or OFF operate the scanner as described below Turning ON the Power 1 Open the document feed tray The scanner turns ON and the Start button lights This scanner does not have a power switch For details Power Supply on p 7 The Start button may blink slowly when the USB cable is connected and the feed tray is op...

Page 9: ...ce in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception wh...

Page 10: ...ontribute to the effective usage of natural resources For more information about where you can drop off your waste equipment for recycling please contact your local city office waste authority approved WEEE scheme or your household waste disposal service For more information regarding return and recycling of WEEE products please visit www canon europe com environment EEA Norway Iceland and Liechte...

Page 11: ...ncy z Macintosh and Mac OS are registered trademarks of Apple Inc in the United States and other countries z ISIS is a registered trademark of EMC Corporation in the United States z Google and Google docs are trademarks of Google Inc z Wi Fi is a registered trademark of the Wi Fi Alliance z Other product and company names herein may be the trademarks of their respective owners However the TM and R...

Page 12: ...alling the machine in direct sunlight z Avoid locations where a considerable amount of dust accumulates z Avoid warm or humid locations such as in the vicinity of a water faucet water heater or humidifier Avoid locations where ammonia gas is emitted Avoid locations near volatile or flammable materials such as alcohol or paint thinner z Avoid locations that are subject to vibration z Avoid exposing...

Page 13: ... Do not knot or coil the USB cable as this may result in a fire or electric shock Use only the USB cable supplied with the scanner Do not attempt to dismantle the scanner or modify it in any way as this is dangerous and may result in a fire or electric shock Do not use flammable aerosol spray products near the scanner When cleaning the scanner turn the scanner OFF and disconnect the USB cable When...

Page 14: ...ctric shock Do not place objects on top of the scanner Such objects may tip or fall over resulting in personal injury Leave sufficient space around the USB cable so that it can be disconnected easily If objects are placed around the USB cable you will be unable to disconnect it in an emergency If you will not be using the scanner for an extended period of time such as during consecutive holidays d...

Page 15: ...ack 2 or later 32 bit and 64 bit editions Microsoft Windows 7 Service Pack 1 or later 32 bit and 64 bit editions Microsoft Windows 8 32 bit and 64 bit editions Mac OS X 10 6 8 10 7 4 10 8 z Other requirement An ISIS compatible application or a TWAIN compatible application that is compatible with the above operating systems NET Framework 3 5 or later Use the latest USB 2 0 driver made available by ...

Page 16: ...s is a dedicated scanning utility for this product z Scanner Driver This is the scanner driver for this product Third Party Software The following software applications are also included on the supplied Setup Disc DVD ROM For details on installing these applications refer to the Readme txt file z Presto BizCard Business card management software from NewSoft Technology Corp Presto BizCard is a regi...

Page 17: ...choose third party software applications for installation Install the software before connecting the scanner to the computer z Log on to Windows as an Administrator z Close all other applications before installing the software z If you choose Evernote the Web browser will start and display a webpage for downloading the software during the installation Download and install the software following th...

Page 18: ...h installing the software Installation of EMC Cloud Capture Function EMC Captiva Cloud Runtime provides a component that enables the use of web based applications The applications need to support this function when enabling this function Be sure to install it only when you are using a supported application ...

Page 19: ...rity Privacy and in the dialog box that appears change Allow applications downloaded from to Anywhere 1 Insert the Setup Disc into the disc drive of the computer For Windows 8 Depending on the system environment the web browser may start in full screen during installation If so wait until the browser processing has finished and then return to the desktop and continue the installation process Insta...

Page 20: ...ou can choose third party software applications for installation 3 Click Continue 4 Click Continue If you choose Evernote the Web browser will start and display a webpage for downloading the software during the installation Download and install the software following the instructions on the webpage To install Evernote you need a connection to the Internet ...

Page 21: ...k Install 8 Enter the user name and the password with administrator privileges and click Install Software 9 When the installation is complete click Close Important precautions when using this device with MAC OS X 10 8 z After installation of the software be sure to restart the computer ...

Page 22: ...plied USB cable to connect the scanner to the computer Take care not to disconnect the USB cable while data is being transferred between the scanner and computer during scanning The USB connector to which the scanner is connected on your computer must be one capable of supplying 500 mA 5 V of power Do not connect the scanner to the computer before installing the software Using a USB Hub The scanne...

Page 23: ...urning the Power ON 1 Open the document feed tray to turn on the scanner s power supply Opening the scanner document feed tray switches on the power supply automatically The scanner turns ON and the Start button lights Switch Position Scanner Operation ON The scanner is recognized as a storage device by the computer Starting CaptureOnTouch Lite preinstalled in the scanner enables you to perform sc...

Page 24: ... while automatic scanner recognition will end and the scanner will become ready to use When the scanner is properly connected to the computer the CaptureOnTouch icon appears on the taskbar as follows If the taskbar icon appears as or the scanner is not properly connected to the computer Check the status of the power and USB cable ...

Page 25: ...oading cards 27 Documents The scanner can scan documents ranging in size from business cards and checks to LTR A4 LGL The document sizes that this scanner can scan are shown below Plain Paper Size Width 50 8 mm to 216 mm 2 to 8 5 Length 70 mm to 356mm 2 756 to 14 Paper weight 52 to 209 g m2 0 06 mm to 0 22 mm 0 0024 to 0 0087 ...

Page 26: ...lers and scanning glass dirty which can lead to smudges on the scanned image and transfer the dirt to subsequent documents Always clean the internal parts of the scanner after scanning such documents When scanning a two sided document that is printed on thin paper the image on the opposite side of each page may show through In this case adjust the scanning intensity in the application software bef...

Page 27: ...o 10 pages of plain paper can be loaded at the same time Make sure that the document does not exceed the loading limit marks on the document guides If the document is curved straighten the document before loading it When the edge of the document is inserted in the feed inlet the paper pressure lowers automatically Do not move the needlessly move the paper pressure A scanned document is ejected beh...

Page 28: ... facing up 3 Adjust the document guide so that it makes contact with both edges of the card The card will be fed when you start scanning If you are scanning an embossed card load the card with the embossed side facing up Embossed cards may not be scanned correctly depending on the type of embossment After a card is scanned it is ejected from the back of the scanner Do not place objects behind the ...

Page 29: ...ironmental Settings 38 Scanning with CaptureOnTouch Lite CaptureOnTouch Lite is a scanning application that comes pre installed in the scanner It can be used on a computer that does not have the scanner driver installed You can follow the instructions on the screen to scan a document and save the scanned images in any file format Scanning Procedure 1 Set the Auto Start switch at the rear panel of ...

Page 30: ...e connecting the scanner to the computer a message requesting that you restart your computer may appear when you turn ON the scanner You can continue normal use even if you click No and do not restart the computer Do not close the feed tray before the main screen of CaptureOnTouch Lite appears z The auto play screen may not appear in some operating environments In such cases open the ONTOUCHLITE d...

Page 31: ... the output settings screen appears If you place the next document and click Scan scanning of the document starts Do not close the feed tray before the main screen of CaptureOnTouch Lite appears If you configure scanning conditions that consume a large amount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scann...

Page 32: ...ame to ON and then click you can specify a format for creating file names 2 Select the file format Select the file format When selecting a file format other than the BMP format click to set specify advanced settings For details refer to About file formats on p 54 3 Specify the storage location for the scanned images 4 Output the scanned images When output is finished the complete screen appears z ...

Page 33: ...OnTouch Lite and display the main window To close the CaptureOnTouch Lite window click at the top of the window This closes the window but CaptureOnTouch Lite will continue to reside in the system To quit the residence of the CaptureOnTouch application 1 Click CaptureOnTouch Lite icon in the taskbar and then from menu select Exit CaptureOnTouch is no longer resident in the system and the icon disa...

Page 34: ...canner settings click OFF for Scans in the full auto mode in the top screen and then click Scanner setting Setting Basic Items Scanner settings include the basic items that are configured in Scanner setting and the setting items that are configured in the advanced settings dialog box The settings in the advanced settings dialog box are applied for settings other than the basic items The settings i...

Page 35: ...to match orientation of text The orientation of text in scanned images is detected and the images are rotated so that the text is correctly oriented Use advanced settings dialog box If you select ON and click you can configure scanner settings other than the basic setting items For details see the following Advanced Settings section The driver settings dialog box includes setting items that are th...

Page 36: ...scanner operations in detail in the advanced settings dialog box Basic tab Configure basic scanning conditions Brightness tab Configure the brightness and contrast of scanned images Image processing tab Configure settings related to the processing of scanned images ...

Page 37: ...settings for specialized scanning and image processing You can configure detailed scanner settings in the advanced settings dialog box The setting items are identical to those in Advanced Mode of the scanner driver settings screen Configuration and Functions of the Scanner Driver ...

Page 38: ...n When Enable continuous scanning is set to ON in the Start screen the continuous scanning screen appears when all of the pages of the placed document have been fed You can confirm the scanned images and then continue scanning 1 Thumbnail Display Area Displays the thumbnail images of the scanned document The following operations are possible Click a thumbnail image to display a preview of that sca...

Page 39: ...her in the CaptureOnTouch Lite for Mac folder If you closed the main window after starting CaptureOnTouch Lite open it again from the menu bar Tools Name Description Zoom in Enlarges the preview image Fit page Enlarges or reduces the preview image to fit the current window size Zoom out Reduces the preview image Rotate left Rotates the image 90 degrees counterclockwise Rotate right Rotates the ima...

Page 40: ...rences in the CaptureOnTouch Lite menu The Environmental settings dialog box appears You can configure the following in this dialog box Theme Change the appearance of the CaptureOnTouch Lite main screen in Select theme ...

Page 41: ...urpose and application Turn OFF the Auto Start switch on the rear of the scanner and use the supplied USB cable to connect the scanner to the computer For details see Connecting the Scanner to the Computer on p 21 Scan First Scan a document and then select the output method This method allows you to easily scan a document by just following the instructions on the screen Select Scan Job Register sc...

Page 42: ...Touch icon in the taskbar to start CaptureOnTouch and display the main window Click CaptureOnTouch icon in the menu bar and then click Launch CaptureOnTouch from the menu which appears to start CaptureOnTouch and display the main window z You can also start CaptureOnTouch from the Start menu Click Start All Programs Canon P 208 P 208 CaptureOnTouch z The interval between the time you press the Sta...

Page 43: ...m use one of the following procedures to restart it CaptureOnTouch will start and become resident in the system again z Click Start All Programs Canon P 208 P 208 CaptureOnTouch z Press the Start button on the scanner in this case the main screen of CaptureOnTouch will open and scanning will start using the scan method assigned to the Start button z The first time you start CaptureOnTouch on a com...

Page 44: ...peration Flow Scan the document Configure the output settings Output the scanned images 1 Place the document in the scanner 2 Click Scan First The top screen of Scan First appears 3 Set the scan method in the top screen 1 Specify whether to enable continuous scanning When previewing the scanned image or splitting up a large document to scan in parts select ON to enable continuous scanning In Windo...

Page 45: ...fficient memory If an error message appears due to insufficient memory while scanning is in progress stop scanning change the scanning conditions and then try scanning again A multiple page scan cannot be saved when it reaches the file size of 2 GB Change the save settings if an error message is displayed Full Auto Mode automatically sets the appropriate scan settings for the document If a documen...

Page 46: ... finished Select Scan Job Operation Flow Register the job Select the job Scan the document Output the scanned images Registering and Editing Jobs In CaptureOnTouch up to 10 jobs can be registered for use with Select Scan Job 1 Click the button 2 Enter the job name and press the Enter key z Clicking Return to top returns to the main screen of Scan First z When you specified an output method other t...

Page 47: ...on the specified output method For details on the setting items see the Help of CaptureOnTouch Selecting a Job and Scanning 1 Place the document in the scanner Chapter 5 Placing Documents on p 24 The top screen of Select Scan Job appears 2 Click a job You can assign the job to the Start button by selecting Start button for Button assignment Scanning with Start Button on p 48 ...

Page 48: ...s the file size of 2 GB Change the save settings if an error message is displayed When Enable continuous scanning is set to ON The continuous scanning screen appears when all the pages of the document are scanned Operation in Continuous Scanning Screen on p 51 If you want to scan another document place the document in the scanner and then click Scan When scanning of all the documents is finished c...

Page 49: ...nning starts Scanner Settings By default CaptureOnTouch scans with scanning conditions that match the document because scanning in full auto mode is enabled If you want to specify for example the scanning mode and document size you can configure the desired scanning conditions in the scanner settings The scanner setting items are common to Scan First and Select Scan Job When Scan First You can als...

Page 50: ...are saved at the detected size Dots per inch Specify the scanning resolution When Detect automatically is specified the resolution is detected automatically from the content of the scanned document Scanning Side Specify whether to scan only one side or both sides of a document When Skip blank page is specified any blank paged detected within the document is skipped during scanning Automatically st...

Page 51: ...0 Use advanced settings dialog box Configure scanner settings other than the basic items in the advanced settings dialog box scanner driver To open the scanner driver select ON and then click the button ...

Page 52: ...wing operations are possible Click a thumbnail image to display a preview of that scanned image in the preview area Drag thumbnail images to change the positions of pages Scan First only Click on a thumbnail image to delete the scanned image for that page Scan First only 2 Preview Area Displays the preview images of the scanned document 3 Preview Control The driver settings dialog box includes set...

Page 53: ...il Attaches the scanned images to new e mail in the e mail application When you specify this output method configure the settings for the image files to be attached to e mail To use this feature the e mail application that you want to use needs to be specified as the default program of the operating system Standard compatible software is given below Tools Name Description Zoom in Enlarges the prev...

Page 54: ...e files In addition configure the settings of the image file to be saved Other Output Methods Depending on the plug ins you installed during installation of CaptureOnTouch you can select the following output methods You must configure settings for the saved image file regardless of your output method selection z Save in Google docs Saves the scanned images to Google docs When using this output met...

Page 55: ...mat other than BMP you can click to configure advanced settings PDF In Multi pdf settings specify whether to save the scanned images as a multi page file Save all pages as one file or single page files Create a file for each specified number of pages For Create file that complies with PDF A select ON For Compression mode select either PDF file compression mode or high compression Click and in the ...

Page 56: ...nTouch open the Environmental settings dialog box Click CaptureOnTouch icon in the taskbar and select Environmental settings from the menu The following describes the setting items of each tab displayed in the Environmental settings dialog box Basic settings Tab On the Basic settings tab configure the following settings Launch method setting By default CaptureOnTouch becomes resident in the system...

Page 57: ...ch to a backup file cot You can store the initial settings of CaptureOnTouch by performing a backup before you first use CaptureOnTouch Restore button Restore the settings from the backup file When using multiple computers you can back up the environmental settings of one computer and then perform a restore on the other computers so that all of the computers have the same settings E mail settings ...

Page 58: ... plugins that have been added to CaptureOnTouch Maintenance Tab On the Maintenance tab output the log file for maintenance of CaptureOnTouch Click Preferences from the CaptureOnTouch P 208 menu while the main screen of CaptureOnTouch is displayed The following describes the setting items of each tab displayed in the Environmental Settings dialog box Basic settings Tab On the Basic settings tab con...

Page 59: ... by performing a backup before you first use CaptureOnTouch Restore button Restore the settings from the backup file When using multiple computers you can back up the environmental settings of one computer and then perform a restore on the other computers so that all of the computers have the same settings E mail settings Tab On the E mail settings tab set the maximum size for the image files to b...

Page 60: ...59 Plugin Tab On the Plugin tab confirm the plugins that have been added to CaptureOnTouch Deleting plugins Click the Delete button to delete a plugin selected in the list ...

Page 61: ...tions of the Scanner Driver 60 Setting Basic Scanning Conditions 63 Configuration and Functions of the Scanner Driver The scanner driver consists of the following five tabs Basic Tab Configure basic scanning conditions such as the mode page size resolution and scanning side In addition you can click the Area button and specify the area to be scanned For details on the setting screen see the Help o...

Page 62: ...S compatible application the application may have its own screen for setting scanning conditions If the scanner driver is opened in such an application setting items related to the functions provided by the scanner driver other than scanning conditions will be displayed on the Basic tab z Gamma correction is set when the color tone of the scanned image is different from that of the image displayed...

Page 63: ...62 Others Tab Configure settings for specialized scanning and image processing When the scanner driver is opened from CaptureOnTouch the following settings screen of the scanner driver appears ...

Page 64: ...onditions for Scanning When you scan a document make sure you confirm the Color mode Page Size Dots per inch and Scanning Side basic conditions in the Basic settings dialog box When you access the settings screen of the scanner driver from a TWAIN compatible application you can switch the settings screen between Simple Mode and Advanced Mode screens shown below Simple Mode Advanced Mode ...

Page 65: ...ment to be scanned If Match original size is selected the edges of the document are detected and images that match the size of the document are saved Dots per inch Select the scanning resolution Higher resolutions provide clearer images but result in larger file sizes and slower scanning When Detect automatically is specified the resolution is detected automatically from the content printed in the...

Page 66: ...lect the scanning resolution z Higher resolutions provide clearer images but result in larger file sizes and slower scanning z When Detect automatically is specified the resolution is detected automatically from the content printed in the document Page Size Select the page size that matches the document to be scanned If Detect automatically is selected the edges of the document are detected and im...

Page 67: ...ou want to detect multiple pages fed at the same time74 When you want to match the orientation of images to the text when scanning a mixture of pages with different text orientations 75 How to scan both sides of a card as an image on one sheet of paper 76 When you want to set the scanner conditions automatically 77 When you want to save a scanner driver setting 78 Function Restrictions Depending o...

Page 68: ...ich is opened from the Area button on the Basic tab Select the Set Scanning Area check box and then specify the area of the document to be scanned Also if you scan the document when Check the image of the first page is selected only one page of the document is scanned and the corresponding scanned image is displayed in the preview window ...

Page 69: ...ete the images of the blank pages in the document If Skip Blank Page is selected the Setting button is enabled and you can adjust the level for judging whether pages are blank Set the scanning side setting to Skip blank page to delete the images of the blank pages in the document If Skip blank page is selected you can adjust the level for judging whether pages are blank ...

Page 70: ...cal Examples When you want to enhance contours in images Adjust the edge emphasis setting on the Image processing tab Click Image processing and adjust the edge emphasis settings in the dialog box which appears ...

Page 71: ... the scanned images thicker Drag the slider for Character Emphasis on the Image processing tab to make the lines and characters that appear in the scanned image thicker Click Image processing and in the dialog box that appears adjust letter and line thickness settings ...

Page 72: ... that appears select ON z Picture Mode is suited to finer outputs than black and white shading Disabling the checkbox will output character data and image backgrounds that are closer to black as black and those closer to white as white z Depending on your environment the tones of the scanned images and the tomes of the images displayed on the monitor may differ See the user manual enclosed with th...

Page 73: ...ancement II is suitable for scanning a document with a uniform background color and light text and background If the background is non uniform such as a pattern the background may not be able to be completely removed and the text may become difficult to read If necessary you can make the text in scanned images easier to read by adjusting the contrast on the Brightness tab Select Advanced Text Enha...

Page 74: ...lly straightens skewed under the Basic tab and then click Setting to display the Deskew Settings screen Select a correction method and click OK Click the Deskew check box to ON You can select either Straightens with angle of fed documents or Straightens with angle contents of fed documents ...

Page 75: ...al Examples When you want to detect multiple pages fed at the same time Select the Double Feed Detection check box on the Feeding tab You can enable the Detect by Length Select the Double Feed Detection check box ...

Page 76: ... Others tab The text orientation on each page is detected and the scanned image is rotated in 90 degree increments to correct the orientation Select the Text Orientation Recognition check box The text orientation on each page is detected and the scanned image is rotated in 90 degree increments to correct the orientation When the Text Orientation Recognition check box is selected Document Orientati...

Page 77: ...ON For directions on how to feed a card into the scanner refer to Loading cards on p 27 Brightness contrast and other settings can be individually set for each side of a card but mode and resolution cannot be set individually for each side z For a landscape card the image is oriented so that the lettering on both sides is in the same direction z For a portrait card the lettering on each side is or...

Page 78: ... that match the document Set Full Automatic Mode in Favorite Settings to scan with scanning conditions that match the document When Full Automatic Mode is selected Color mode Page Size and Dots per inch are all detected automatically In addition the Scanning Side setting becomes Skip blank page and Document Orientation becomes Text orientation recognition ...

Page 79: ...utton and save or load a configuration file with the Back Up or Restore button When you finish configuring a setting select Add Delete of Favorite Settings to save the setting Clicking the Add button registers the current setting to Favorite Setting List Use the Delete button to delete a setting from the list The preregistered Full Automatic Mode cannot be deleted from User Preference The preregis...

Page 80: ...ngs for in case of binary tab is set to Advanced Text Enhancement II 2Not available for setting when Detection Mode is set to Color or Gray in the Auto Image Type Detection Settings dialog box Setting value Contrast Detect automatically O Black and White O Advanced Text Enhancement II O 256 level Gray O 24 bit Color O Setting value Prescan Detect automatically Black and White O Advanced Text Enhan...

Page 81: ... click the Start button in Scan Panel scanning of the placed document starts You can stop scanning part way through by clicking the STOP button of Scan Panel If you click More in the settings screen of the scanner driver and then set Feeding Option to Panel Feeding or Automatic Feeding in the dialog box which appears Scan Panel appears when the scanner starts When scanning of the first document fi...

Page 82: ...an damage or discolor the exterior of the scanner or create a risk of fire or electrical shock Cleaning the Scanner To clean the exterior of the scanner dampen a cloth with water or a mild detergent wring the cloth out thoroughly and then wipe the dirt away Then use a dry soft cloth to wipe away any moisture Do not use a coarse cloth or dirty cloth because it may result in scratches Cleaning the I...

Page 83: ...parts shown in the figure Use a clean dry cloth to wipe off any dirt on the scanning glass Wipe off any dirt on the rollers with a cloth that has been dampened with water and then wipe the rollers with a clean soft dry cloth Without needlessly rotating the roller clean the exposed area Do not spray water or neutral detergent directly on the scanner Precision mechanisms such as the light source may...

Page 84: ...tion pad 84 When to replace the separation pad The separation pad inside the scanner is a consumable item and wears with scanner use A worn separation pad is no longer able to correctly feed a document and can cause paper jams If documents no longer feed correctly as frequent multi feed replace the separation pad Contact your local authorized Canon dealer or service representative for detailed inf...

Page 85: ... Open document feed tray and the feeder cover 2 Push up the paper pressure until it makes a click sound 3 With the paper pressure in a raised position detach the separation pad Attaching the separation pad 1 Attach the separation pad 2 Close the feeder cover Attach the separation pad securely until it clicks into place If the pad is not attached completely feeding errors may occur ...

Page 86: ...trol Panel 2 Click Uninstall a program Add or Remove Programs for Windows XP The Uninstall or change a program dialog box appears 3 From the Programs list select the software you want to remove and then click Remove The delete confirmation screen appears 4 Click Yes Uninstallation of the software is now complete No uninstaller is provided for Mac OS X drivers To uninstall use Finder to delete the ...

Page 87: ...eshooting 90 Useful tips 90 Clearing a Paper Jam When paper jams occur during scanning use the following procedure to clear them Be careful when removing jammed paper It is possible to cut your hand on the edge of a sheet of paper 1 Remove any documents remaining in the feed tray 2 Open the feeder cover ...

Page 88: ...es Make sure the document does not get caught in the card guides as well When a paper jam or other problem occurs while Rapid recovery system is enabled in the scanner driver the image of the last document that was scanned properly is saved before scanning is stopped Therefore you can quickly resume scanning after resolving the cause of the interruption As the image of the document that was being ...

Page 89: ... images are slanted A3 1 Reduce the number of pages that you load into the scanner at one time and then scan again 2 Align the document guides to fit the documents as closely as possible and load the documents so that they feed straightly 3 Enable Automatically straightens skewed images or Deskew in the scanner driver settings 4 If many pages have been scanned since the last roller cleaning clean ...

Page 90: ... pages per file TIFF PDF You can save multiple pages to a single file by clicking and selecting in the displayed dialog box For the setting method see About file formats Q11 All of the placed documents have been scanned but the scanned image does not appear on the application A11 When Panel Feeding or Automatic Feeding is selected as the document feeding method on the scanner driver s setting scre...

Page 91: ...essed format This can occur with programs that are not compatible with CaptureOnTouch In this case select None as the image file compression format before scanning Useful tips Here are some useful tips for scanning documents Where are scanned images saved Can the save destination be changed Images are saved to the following locations according to program settings All destination locations can be c...

Page 92: ...f you want to scan a photograph but with document quality data in the scan driver settings screen select Correct for picture quality image and then scan the image For details refer to How to produce a picture quality scan on p 71 How do I print scanned data z CaptureOnTouch For Scan First scanning select Print on the Output Method selection screen For selected job scanning select Print as the Outp...

Page 93: ...cation and scanner driver settings you are using as follows Condition Modes that can be detected When Color mode is set to Detect automatically in the CaptureOnTouch scanner settings Color or Gray When Full Automatic Mode is selected in the scanner driver When Color mode is set to Detect automatically in CapturePerfect or in the scanner driver and advanced settings for auto detection are set One o...

Page 94: ... to 0 0157 Business card Width 49 to 55 mm 1 93 to 2 17 Length 85 to 91 mm 3 35 to 3 58 Thickness density 128 to 225 g m2 34 to 58 lb bond Thickness 0 15 to 0 3 mm 0 0059 to 0 0177 Card ISO IEC compliant Width 86 mm 3 39 Length 54 mm 2 13 Thickness 0 76 mm 0 03 or less Up to 1 4 mm 0 055 for embossed cards Document Feeding Method Automatic Scanning Sensor Contact image sensor Light source LED Scan...

Page 95: ...ages min 24 bit Color Simplex 200 x 200 dpi8 pages min 300 x 300 dpi6 pages min Duplex 200 x 200 dpi8 images min 300 x 300 dpi6 images min Power consumption on the scanner may fluctuate depending on the type of document being scanned the processing load on the scanner or the condition of your PC In such cases the scanning speed may vary Interface Hi Speed USB 2 0 External Dimensions WxDxH Document...

Page 96: ...95 External Dimensions Front View Unit with top open Side View With the document feed tray open ...

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