Canon Oce TDS Series, Administration Manual

Page: 126 / 138

Océ Power Logic Remote locks up when switching to another
TDS7x0 or TC4 system
Symptom
Océ Power Logic Remote 1.9 or earlier version running under Windows 7 (64-bit) locks up when
switching to another TDS7x0 or TC4 system.
Diagnose
There are 2 possible resolutions for this issue.
Resolution
When available, upgrade to an Océ Power Logic Remote version that is higher than 1.9, as
explained in
Upgrade procedure for Océ Power Logic Remote on page 47
Resolution
Step Action
1 Configure 'localhost' as the system to connect automatically when you start Océ Pow-
er Logic Remote, as explained in
Configure Océ printer controller remote applications
on a workstation on page 48
.
2 Start the first instance of Océ Power Logic Remote.
3 From your application select 'File' - 'Connect to...'.
A 'Connect' window opens.
4 In the drop-down list '[Oce TDS and TCS] systems' select the hostname or IP address
of the first Océ TDS7x0 or TC4 system you want to connect to.
Click 'OK'.
The first instance of Power Logic Remote connects to the first Océ TDS7x0 or TC4 sys-
tem.
5 Start another instance of Océ Power Logic Remote.
6 From your application select 'File' - 'Connect to...'.
A 'Connect' window opens.
7 In the drop-down list '[Oce TDS and TCS] systems' select the hostname or IP address
of another Océ TDS7x0 or TC4 system you want to connect to.
Click 'OK'.
8 The second instance of Océ Power Logic Remote connects to another Océ TDS7x0 or
TC4 system.
Océ Power Logic Remote locks up when switching to another TDS7x0 or TC4 system
126 Chapter 7 - Troubleshooting
Océ TDS/TCS/TC Connectivity information for Windows environments