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4–15
TROUBLESHOOTING MALFUNCTIONS
Cause
DC control-
ler PCB
Pre-expo-
sure lamp
DC control-
ler PCB
Step
1
2
Checks
Remove the drum cartridge, and
execute service mode No. 411. Does
the pre-exposure lamp turn ON
normally?
Replace the pre-exposure lamp. Does
it turn ON normally?
Remedy
Replace the pre-exposure
lamp.
End.
Check the wiring from the
pre-exposure lamp to the DC
controller PCB; if normal,
replace the DC controller
PCB.
Yes/No
NO
YES
NO
26
The pre-exposure lamp fails to turn ON.
Cause
Jam
Sensor
DC control-
ler PCB
Step
1
2
Checks
Find out which sensor detected the
jam using service mode 107 (jam
history). Is there paper around the
sensor?
Is the sensor identified in step 1
normal?
Remedy
Remove it.
Check the lever and the
wiring; if normal, replace the
sensor.
Replace the DC controller
PCB.
Yes/No
YES
NO
YES
28
The JAM message fails to turn OFF.
Cause
Cassette
Paper
sensor
DC control-
ler PCB
Step
1
2
Yes/No
NO
NO
YES
27
The ADD PAPER message fails to turn OFF.
Checks
Is the cassette set correctly?
Are the following sensors normal?
PS14:
cassette 1 paper sensor
PS13:
cassette 2 paper sensor
PS2cu:
cassette 3 paper sensor (accessory)
PS4cu:
cassette 4 paper sensor (accessory)
PS7cu:
cassette 5 paper sensor (accessory)
PS2:
paper deck
Remedy
Set the cassette correctly.
Check the lever and the
wiring; if normal, replace the
sensor.
Replace the DC controller
PCB.
Summary of Contents for NP6621
Page 4: ...ii ...
Page 8: ...vi ...
Page 48: ...3 2 IMAGE FAULTS ...
Page 49: ...3 3 IMAGE FAULTS NOT USED ...
Page 50: ...3 4 IMAGE FAULTS B Image Fault Samples not available ...
Page 80: ...4 16 TROUBLESHOOTING MALFUNCTIONS ...
Page 134: ...A 4 APPENDIX ...
Page 135: ...A 5 APPENDIX C GENERAL CIRCUIT DIAGRAM not available ...
Page 136: ...A 6 APPENDIX ...
Page 144: ...A 14 APPENDIX ...