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Canon Mobile Printing FAQs

What can I do with Canon Mobile Printing?

You can print photographs, web pages, images, PDF files, etc. from an iPhone or iPad,
using a Canon multi-function printer or laser printer on a network.
Main Features:

Quickly and easily set paper sizes.
Print up to 20 photographs at one time.

Start the camera and print a photograph you have just taken.
Display and print web pages.

Link to a wide variety of apps and print files.
Configure detailed print settings such as color mode, number of pages, and 2-sided printing.

Automatically detect printers on a network, or search manually by specifying the IP address.
Store print data in multi-function printers and printers (not supported by all printers).

NOTE

Supports printers on both wired and wireless networks.
You cannot scan using Canon Mobile Printing.

You cannot save files within this app.

What printers and multi-function printers support Canon Mobile Printing?

Check the list of supported printers in the product information of this app. (

"Canon Mobile

Printing")

What operating systems and devices support Canon Mobile Printing?

Compatible Operated Systems

iOS 5.1 – iOS 6.1.2

Compatible Devices

iPhone 4, iPhone 4S, iPhone 5, Original iPad, iPad 2, iPad (3rd generation), iPad mini, and iPad (4

th

generation)

NOTE

iPod Touch is not compatible.

Summary of Contents for Mobile Printing

Page 1: ... detect printers on a network or search manually by specifying the IP address Store print data in multi function printers and printers not supported by all printers NOTE Supports printers on both wired and wireless networks You cannot scan using Canon Mobile Printing You cannot save files within this app What printers and multi function printers support Canon Mobile Printing Check the list of supp...

Page 2: ...files Photographs photographs saved in iOS albums Image files JPEG GIF BMP PNG TIFF PDF files Microsoft Office files doc docx xls xlsx ppt pptx iWork files Pages Numbers Keynote Web pages NOTE Web pages cannot be printed by starting Canon Mobile Printing directly from a browser such as Safari You need to display the web page from the Web menu of Canon Mobile Printing then print it Can you select t...

Page 3: ...l text printing is not supported You can print an email using one of the following methods Save the email screen as a screenshot and print Pressing the Home button while pressing the Sleep Wake button on your iPhone or iPad saves a screenshot in a Camera Roll You can print the saved screenshot with the photo album function of this app What is the procedure for printing photographs Save the email t...

Page 4: ...iew In the Preview screen tap Printer iPad Tap Detect Printer in the lower left corner of the screen Printers on the same network are automatically detected and displayed If the message Cannot communicate is displayed follow the procedure Manual Search by Specifying IP Address below ...

Page 5: ...se If you have entered the correct IP address it is registered as the manual search address and the Manual Search screen is displayed 3 Tap Back 4 In the Detect Printer screen select the manually detected printer NOTE You can also perform printer detection and selection when printing photographs web pages and files On an iPhone tap Printer in the Preview screen On an iPad tap Detect Printer in the...

Page 6: ...an album select the photograph s you want to print You can select up to 20 photographs at one time 4 Confirm or select the printer you want to use iPhone Tap in the upper right corner of the screen the number is the number of photographs you have selected Check whether the name of the printer is displayed in Printer in the Preview screen ...

Page 7: ... iPad Check whether the printer name is displayed in the lower left corner of the screen If it is not tap Detect Printer select the printer you want to use from the list of automatically detected printers tap Back 5 If you want to configure detailed print settings tap Print Settings make the required settings tap Back ...

Page 8: ...ng the following methods iPhone In the main screen of Canon Mobile Printing tap Camera iPad In the Photo Album screen tap in the lower right corner of the screen The photograph you take is stored in a Camera Roll such that it can be selected for printing What is the procedure for printing web pages 1 In the Home screen of your iPhone or iPad tap Canon M Print ...

Page 9: ...to print by entering a URL or searching with keywords Registering frequently viewed web pages as bookmarks is convenient and saves time 4 Tap To Preview or Preview check the preview In an iPhone tapping a thumbnail displays an enlarged preview ...

Page 10: ...reen If it is not tap Printer select the printer you want to use from the list of automatically detected printers tap Back iPad Check whether the printer name is displayed in the lower left corner of the screen If it is not tap Detect Printer select the printer you want to use from the list of automatically detected printers tap Back ...

Page 11: ... Print in the Preview screen NOTE You cannot start Canon Mobile Printing directly from Safari and print Copy the URL from Safari then paste the URL into the Web screen of this app to display and print the web page What is the procedure for printing files 1 Open the file you want to print in the corresponding app ...

Page 12: ...nsist of multiple sheets Microsoft Excel iWorks Numbers you can select the sheets to print in Sheet Selection 4 Confirm or select the printer you want to use iPhone Tap To Preview check whether the printer name is displayed in Printer in the Preview screen If it is not tap Printer select the printer you want to use from the list of automatically detected printers tap Back ...

Page 13: ...f the screen If it is not tap Detect Printer select the printer you want to use from the list of automatically detected printers tap Back 5 If you want to configure detailed print settings tap Print Settings make the required settings tap Back 6 Tap Print in the Preview screen ...

Page 14: ...een confirm or select the printer you want to use iPhone Check whether the name of the printer is displayed in Printer in the Preview screen If it is not tap Printer select the printer you want to use from the list of automatically detected printers tap Back iPad Check whether the printer name is displayed in the lower left corner of the screen If it is not tap Detect Printer select the printer yo...

Page 15: ...2 Tap Print Settings Job 3 Select Store tap 4 In the Store screen select a user inbox number as a store destination tap Back ...

Page 16: ...5 In the Job screen tap Back 6 In the Print Settings screen tap Back 7 In the Preview screen tap Store ...

Page 17: ...irmation message may be displayed if you are using iOS 5 1 Although Canon Mobile Printing does not use location information if you are using the photo album function when printing tap OK if this message is displayed What do I do if a file is not previewed or printed correctly Depending on the data content of Microsoft Office files doc docx xls xlsx ppt pptx and iWork files Pages Numbers Keynote th...

Page 18: ...e paper Staple On For printers that do not support stapling the settings are not applied and the print data is printed without being stapled What happens when there is an incoming telephone call during printing Incoming telephone calls do not present a problem during printing Because iOS supports multi tasking print processing continues for the enabled period about 10 minutes in iOS 5 1 even if th...

Page 19: ...t job to the printer the printer does not respond Why does this happen Check the following Is the printer turned on Is the printer s LPD LPR print settings set to On Is the printer online Searching for a printer takes a long time Why does this happen The printer searching process normally takes about 20 seconds In Settings Wi Fi access point name DNS in the iOS if the IP address of a DNS that does...

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