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Canon MG2900 Series, Manual

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Canon MG2900 Series Manual Download Page 499

5100

Cause

Printer error has occurred.

Action

Cancel printing and turn off the machine.

Then confirm the following.

• Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing

the FINE cartridge holder from moving.

If any, remove the materials.

• Confirm that the FINE cartridges are installed properly.

Push up the FINE cartridge until it clicks into place.

After confirming the conditions above, turn on the machine again.

If the problem is not resolved, contact the service center.

Important

• When you clear the jammed paper or protective material that is preventing the FINE cartridge holder

from moving, be careful not to touch the clear film (A).

If the paper or your hands touch the clear film and blot or scratch it, the machine can be damaged.

499

Summary of Contents for MG2900 Series

Page 1: ...MG2900 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Troubleshooting English...

Page 2: ...PIXMA Cloud Link from Your Smartphone Tablet or Computer 36 Before Using Canon Inkjet Cloud Printing Center 37 Requirements for Canon Inkjet Cloud Printing Center operation 38 Preparations Before Usi...

Page 3: ...er Originals 101 Loading Paper 102 Loading Plain Paper Photo Paper 103 Loading Envelopes 106 Media Types You Can Use 109 Paper Load Limit 111 Media Types You Cannot Use 112 Printing Area 113 Printing...

Page 4: ...of the Machine 155 Cleaning the Platen Glass and Document Cover 156 Cleaning the Paper Feed Roller 157 Cleaning the Inside of the Machine Bottom Plate Cleaning 158 Changing the Machine Settings 160 C...

Page 5: ...203 Monitoring Wireless Network Status 205 Initializing the Network Settings of the Machine 207 Viewing the Modified Settings 208 Appendix for Network Communication 209 Using the Card Slot over a Netw...

Page 6: ...Colors with the Printer Driver 260 Printing with ICC Profiles Specifying an ICC Profile from the Application Software 261 Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver...

Page 7: ...y Scanning with Auto Scan 310 Scanning Documents 311 Scanning Photos 312 Scanning with Favorite Settings 313 Scanning Items Larger than the Platen Image Stitch 314 Scanning Multiple Items at One Time...

Page 8: ...2 401 Cannot Detect the Machine during Wireless LAN Setup Check 3 402 The Machine Cannot Be Detected in the Wireless LAN 403 Other Problems with Network 405 Forgot an Access Point Name SSID or a Netw...

Page 9: ...oor 448 Scanned Image Is Surrounded by Extra White Areas 449 Cannot Scan at the Correct Size 450 Item Is Placed Correctly but the Scanned Image Is Slanted 451 Scanned Image Is Enlarged Reduced on the...

Page 10: ...Other Cases 477 1000 478 1200 479 1203 480 1401 481 1403 482 1485 483 1682 484 1684 485 1686 486 1688 487 168A 488 1700 489 1701 490 1890 491 2900 492 2901 493 4100 494 4102 495 4103 496 5011 497 5012...

Page 11: ...0 509 6901 510 6902 511 6910 512 6911 513 6930 514 6931 515 6932 516 6933 517 6936 518 6937 519 6938 520 6940 521 6941 522 6942 523 6943 524 6944 525 6945 526 6946 527 B201 528 B202 529 B203 530 B204...

Page 12: ...stoppage of disclosure of this guide Although the contents of this guide have been prepared with utmost care please contact the service center if you find any incorrect or missing information In princ...

Page 13: ...personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and i...

Page 14: ...erved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above...

Page 15: ...bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any work of authorship including the original version of the Work and any modifications or additions to...

Page 16: ...notices cannot be construed as modifying the License You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use reprod...

Page 17: ...fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting such obligations You may act only on Your own behalf an...

Page 18: ...ered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a...

Page 19: ...e search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Examp...

Page 20: ...Notes on Operation Explanations In this guide most of the operations are described based on the windows displayed when OS X Mavericks v10 9 is used 20...

Page 21: ...ntent Materials Print Items with Easy PhotoPrint Web Application Connection Methods Available on the Machine Notice for Web Service Printing Use PIXMA Cloud Link Printing with Google Cloud Print Check...

Page 22: ...martphone even in an environment without an access point or wireless LAN router Switch to access point mode with simple steps to enjoy scanning and printing wirelessly When you use the machine with th...

Page 23: ...otos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the phot...

Page 24: ...tful items are created easily as the selected photos are placed automatically according to the theme Other Various Functions My Image Garden has many other useful functions Refer to What You Can Do wi...

Page 25: ...TIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via My Image Garden Downloade...

Page 26: ...ng Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use v...

Page 27: ...you use the method described in Connection Using an Access Point When connecting another device while a device is already connected to the printer connect it using the same connection method as the co...

Page 28: ...nnection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In access poi...

Page 29: ...nformation and check the SSID field How to print the LAN setting information Hold down the Stop button on the printer until the Alarm lamp flashes 15 times then release the Stop button after the fifte...

Page 30: ...5 Enter the network key then click Connect 6 When connection is complete click Back until the screen below appears Proceed with the setup 30...

Page 31: ...ed while changing the setting Do not operate the screen of this guide until the setup is complete For office use consult your network administrator Take added care when connecting to a network that is...

Page 32: ...gain Devices connected to the printer in access point mode cannot communicate with each other Firmware updates for the printer are not available while using the access point mode When a device has bee...

Page 33: ...the machine to anyone or dispose of it delete your login name and password from the machine s memory in advance The account information will be sent to Canon Inc server located in Japan then forwarde...

Page 34: ...e use of any of people or characters displayed on the web template printing service Except as otherwise permitted please see 2 below copying modifying or distributing all or a portion of any of the ma...

Page 35: ...status such as no paper or low ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA Cloud Link from Your Smartpho...

Page 36: ...e Tablet or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshoot...

Page 37: ...the web service to print documents be sure to check these precautions beforehand Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Network environment The printe...

Page 38: ...ome Mac OS X v10 6 OS X Mavericks v10 9 Safari 5 1 6 7 When you use Internet Explorer 8 the web pages may not display correctly Canon recommends that you upgrade to Internet Explorer 9 or later or use...

Page 39: ...In an in house network environment the 5222 port must be released For confirmation instructions contact the network administrator 39...

Page 40: ...nt To use this function you must connect this printer to the Internet 2 Remote UI startup 3 Select IJ Cloud Printing Center setup Register with this service 4 Follow the instructions displayed in the...

Page 41: ...n if you are using a spam filter If you have a setting to receive only the e mails from certain domains be sure to change the setting to allow receiving e mails from noreply mail cs c ij com There wil...

Page 42: ...9 In the user information entry screen enter your Password and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center 42...

Page 43: ...lphanumeric characters and symbols _ Alphabets are case sensitive 10 Enter the User name Enter the name that identifies the user Important The User name entry field has the following character restric...

Page 44: ...pply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time 12 Enter the Security code a...

Page 45: ...letion message is displayed When you select the OK button in the message the login screen is displayed Enter the registered e mail address and password and log in to the Canon Inkjet Cloud Printing Ce...

Page 46: ...able to log in for about the next hour You remain logged in for an hour after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered i...

Page 47: ...is service This displays the descriptions of this service Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears With this service the functio...

Page 48: ...reen From the Mng printer screen Select printer screen you can check and update printer information registered to the Canon Inkjet Cloud Printing Center change printer names delete printers add printe...

Page 49: ...to change the printer name appears Follow the instructions on the screen to change the name Note The printer name entry has the following character limitation Up to 128 characters Delete printers When...

Page 50: ...membership from the user information screen Adding a user Select Add user The user registration screen appears Changing Administrator and Standard user settings You can change the privileges of the A...

Page 51: ...you finish sorting press the Done button to confirm the order Latest notices This displays the latest notices The symbol indicates that there is a new unread notice User information This displays the...

Page 52: ...rea The display changes based on the menu you select 5 Menu area The following 4 menu buttons are displayed Apps This displays the list of registered apps in the Display area Config This displays the...

Page 53: ...oud Printing Center are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons...

Page 54: ...played may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print status and the print history You can check the print status by l...

Page 55: ...er screen appears From the Mng printer screen Select printer screen you can check and update printer information registered to the Canon Inkjet Cloud Printing Center change printer names delete printe...

Page 56: ...character limitation Up to 128 characters Delete printers When you select the printer is deleted from the Canon Inkjet Cloud Printing Center When transferring the ownership of the printer select Clear...

Page 57: ...t the check box of the user to be deleted and select Delete However you cannot delete yourself To delete yourself cancel your membership from the user information screen Adding a user Select Add user...

Page 58: ...e order Config This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the in...

Page 59: ...You can check how much ink is remaining or details about an error that occurred You can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from th...

Page 60: ...up to 40 items 6 Information area This display other information including the privacy statement and other companies licensing information 7 Global navigation area The User information Instructions an...

Page 61: ...61...

Page 62: ...ep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will...

Page 63: ...ormats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet No...

Page 64: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 64...

Page 65: ...nting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With...

Page 66: ...on multiple printers The procedure for adding a printer is as follows 1 From the browser on your smartphone tablet or computer access the authentication site URL 2 Select Add printer 3 When the confi...

Page 67: ...is entered automatically 5 Enter the Password for the account you obtained beforehand and select OK Printer addition is completed If a printer added message is not displayed follow the instructions on...

Page 68: ...be able to start register or unregister the app If the information is not updated when you press the Update button Because the Properties screen requires network connection with this product the infor...

Page 69: ...og in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac and the password contains the symbol enter a backslash instead For instructions on entering a backsla...

Page 70: ...or services supporting Google Cloud Print 1 Preparations for Printing with Google Cloud Print 2 Printing from Computer or Smartphone with Google Cloud Print Important LAN connection with the printer a...

Page 71: ...uired information The screen above may change without prior notice Registering the Printer with Google Cloud Print Register the printer with Google Cloud Print The authentication procedure using the w...

Page 72: ...le Cloud Print select the display language and then select Authentication 6 When the registration completion message appears select OK Deleting the Printer from Google Cloud Print If the printer s own...

Page 73: ...cally Note Depending on the communication status it may take a while to print the print data or the printer may not receive the print data While printing with Google Cloud Print the printing may be ca...

Page 74: ...Depending on the device sending the print data you may not select the print settings when sending the print data with Google Cloud Print 74...

Page 75: ...Letter size plain paper 3 Hold down the Stop button until the Alarm lamp flashes 6 times 4 Release the button Printing of the network setup information starts 5 From your computer smartphone or table...

Page 76: ...ows you to register to IJ Cloud Printing Center or to delete a registration Security Allows you to set the Administrator s password and Operation restrictions for the machine Important For the initial...

Page 77: ...e uploaded images can be browsed from other computers smartphones etc To use Evernote you need to create an account See the CREATE ACCOUNT page of Evernote for account creation Settings In the Setting...

Page 78: ...PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly You can also receive scanned data PDF or JPEG directly on a smartphone or tablet without using a computer PI...

Page 79: ...sing this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is download...

Page 80: ...om Your Computer Changing the Machine Settings Using the Operation Panel Initializing the Machine Settings Disabling the Wireless LAN Function of the Machine Information about Network Connection Usefu...

Page 81: ...Safety Guide Safety Precautions Regulatory and Safety Information 81...

Page 82: ...o the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machi...

Page 83: ...determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase th...

Page 84: ...ques RF CNR 102 de l IC Cet quipement doit tre install et utilis en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps l exception des extr mit s mains poignets pieds et c...

Page 85: ...a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE At the same time your cooperation in the correct disposal...

Page 86: ...ingly Paper types This product can be used to print on both recycled and virgin paper certified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addi...

Page 87: ...Main Components and Basic Operations Main Components About the Power Supply of the Machine 87...

Page 88: ...Main Components Front View Rear View Inside View Operation Panel 88...

Page 89: ...or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 5 cover Open to replace th...

Page 90: ...8 operation panel Use to change the settings of the machine or to operate it Operation Panel 9 platen glass Load an original here 90...

Page 91: ...supplied power cord 2 USB port Plug in the USB cable to connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the machine is printin...

Page 92: ...should be installed into the left slot and the black FINE cartridge should be installed into the right slot Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The...

Page 93: ...The machine is ready to print ON lamp flashes The machine is getting ready to print or printing is in progress Alarm lamp flashes An error has occurred and the machine is not ready to print ON lamp f...

Page 94: ...ton Cancels operations You can press this button to cancel a print copy or scan job in progress Holding this button down lets you select maintenance options or machine settings 8 Black button Starts b...

Page 95: ...About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 95...

Page 96: ...Confirming that the Power Is On The ON lamp is lit when the machine is turned on Note It may take a while for the machine to start printing immediately after you turn on the machine 96...

Page 97: ...automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default For details on the auto power on feat...

Page 98: ...ions are performed or no print jobs are sent to the machine for a certain interval This is the default setting For details on the auto power off feature see below From the machine Turning on off the M...

Page 99: ...er cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the p...

Page 100: ...that the ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn th...

Page 101: ...Loading Paper Originals Loading Paper Loading Originals 101...

Page 102: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 102...

Page 103: ...u can use for this machine see Media Types You Can Use 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without...

Page 104: ...the paper guide A to align it with the paper stack Do not slide the paper guide too hard against the paper The paper may not be fed properly Important Always load paper in the portrait orientation B L...

Page 105: ...Note The machine may make operating noise when feeding paper After loading paper select the size and type of the loaded paper on the print settings screen of the printer driver 105...

Page 106: ...ened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the oppos...

Page 107: ...INT SIDE FACING YOU The folded flap of the envelope will be faced up on the left side Up to 5 envelopes can be loaded at once 4 Slide the paper guide A to align it with the envelopes Do not slide the...

Page 108: ...higher than the load limit mark D Note The machine may make operating noise when feeding envelopes After loading envelopes select the size and type of the loaded envelopes on the print settings screen...

Page 109: ...ss our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper fo...

Page 110: ...per in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the machin...

Page 111: ...r for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 601 2 20 sheets 4 x 6 10 x 15 cm Photo Paper Glossy GP 601 2 20 sheets 4 x 6 10 x 15 cm Photo Paper Plus G...

Page 112: ...ighing more than 28 lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture p...

Page 113: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 113...

Page 114: ...f media The actual printable area will be the area inside these margins Recommended printing area Canon recommends that you print within this area Printable area The area where it is possible to print...

Page 115: ...ches 203 2 x 277 3 mm B5 6 90 x 9 34 inches 175 2 x 237 3 mm 4 x 6 10 x 15 cm 3 73 x 5 22 inches 94 8 x 132 7 mm 5 x 7 13 x 18 cm 4 73 x 6 22 inches 120 2 x 158 1 mm Recommended printing area A 1 24 i...

Page 116: ...tter 8 00 x 10 22 inches 203 2 x 259 7 mm Legal 8 00 x 13 22 inches 203 2 x 335 9 mm Recommended printing area A 1 24 inches 31 6 mm B 1 15 inches 29 2 mm Printable area C 0 12 inch 3 0 mm D 0 66 inch...

Page 117: ...ting Area width x height Envelope DL 3 88 x 7 06 inches 98 8 x 179 5 mm Envelope Com 10 3 68 x 7 90 inches 93 5 x 200 8 mm Recommended printing area A 0 31 inch 8 0 mm B 1 28 inches 32 5 mm C 0 22 inc...

Page 118: ...Loading Originals Loading Originals on the Platen Glass Originals You Can Load 118...

Page 119: ...oad Align the corner of the original with the alignment mark Important Be sure to observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or...

Page 120: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 120...

Page 121: ...inals You Can Load Item Details Types of originals Text document magazine or newspaper Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm...

Page 122: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 122...

Page 123: ...y out and the machine may not operate properly when it is reinstalled To maintain optimal printing quality use a FINE cartridge within six months of first use Note If a FINE cartridge runs out of ink...

Page 124: ...he inside of the machine may be stained with ink Be careful not to stain your hands or clothing when replacing the FINE cartridge You can easily wipe off the ink from the inside of the machine with ti...

Page 125: ...ly Important If you shake a FINE cartridge ink may spill out and stain your hands and the surrounding area Handle a FINE cartridge carefully Be careful not to stain your hands and the surrounding area...

Page 126: ...INE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot Important Insert the FINE cartridge gently so that it does not hit the electri...

Page 127: ...Important Check if the FINE cartridge is installed correctly 127...

Page 128: ...ke appropriate action If an Error Occurs The machine may make noise during operation 9 Adjust the print head position 10 After replacing the FINE cartridge align the print head Note When print head al...

Page 129: ...r related to the remaining ink level occurs the printer driver displays an icon to let you know 2 If necessary click Ink Details You can check the ink related information Note Ink Details is displayed...

Page 130: ...Checking the Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 130...

Page 131: ...flash to inform you of the error Count the number of flashes and take appropriate action If an Error Occurs In the copy standby mode you can check the ink status with the Color Ink lamp and Black Ink...

Page 132: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 132...

Page 133: ...Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Pr...

Page 134: ...so check if the protective tape on the bottom of the FINE cartridge is removed If the Alarm lamp lights or flashes see If an Error Occurs Increasing the print quality in the printer driver settings ma...

Page 135: ...puter If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved Step5 Replace the FINE cartridge Replace a FINE cartri...

Page 136: ...pare a sheet of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 3 Pull out the paper output tray and the output...

Page 137: ...r of sheets printed so far If there are missing lines in the pattern A Cleaning the print head is required D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleanin...

Page 138: ...on 2 Hold down the Stop button until the Alarm lamp flashes twice then release it immediately The machine starts cleaning the print head The cleaning will be complete when the ON lamp lights after fla...

Page 139: ...achine starts cleaning the print head deeply The cleaning will be complete when the ON lamp lights after flashing Do not perform any other operations until the machine completes the deep cleaning of t...

Page 140: ...r including recycled paper Be sure to use paper that is white and clean on both sides 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 3 Pull o...

Page 141: ...stment will be complete when the ON lamp lights after flashing Remove the print head alignment sheet on the platen glass Important Do not open the document cover or move the print head alignment sheet...

Page 142: ...he Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically from Your Compute...

Page 143: ...printer is on and then click OK Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog opens after the confirmation message 5 Check the results To check whether the print quality has...

Page 144: ...5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cle...

Page 145: ...leaning 1 Select Cleaning from the pop up menu on the Canon IJ Printer Utility 2 Click the Bottom Plate Cleaning icon The dialog opens 3 Load paper in the printer As instructed in the dialog fold the...

Page 146: ...ear tray 2 Select Cleaning from the pop up menu on the Canon IJ Printer Utility 3 Click the Roller Cleaning icon The confirmation message appears 4 Execute paper feed roller cleaning Make sure that th...

Page 147: ...confirmation message appears Click to display the items that you need to check before printing the nozzle check pattern 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper...

Page 148: ...djustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the p...

Page 149: ...e Align heads manually check box 3 Apply the settings Click Apply and when the confirmation message appears click OK 4 Select Test Print from the pop up menu on the Canon IJ Printer Utility 5 Click th...

Page 150: ...ttern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes 9 Confirm the displayed message and click OK The...

Page 151: ...able vertical streaks B Most noticeable vertical streaks 11 Confirm the displayed message and click OK The third pattern is printed Important Do not open the cover while printing is in progress 12 Che...

Page 152: ...ceable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes Note After head alignment is completed you can print and check the current setting To do so click t...

Page 153: ...nt Head Alignment icon A message is displayed 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray Note The number of sheets to be used differs when you...

Page 154: ...Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning 154...

Page 155: ...ng Important Be sure to turn off the power and unplug the power cord before cleaning the machine Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not t...

Page 156: ...use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the surface of the machine With a soft clean lint fre...

Page 157: ...ating load a sheet of A4 or Letter sized plain paper or cleaning sheet available on the market in the rear tray 2 Pull out the paper output tray and the output tray extension 3 Hold down the Stop butt...

Page 158: ...paper 2 Load only this sheet of paper in the rear tray with the open side facing you 3 Pull out the paper output tray and the output tray extension 3 Hold down the Stop button until the Alarm lamp fl...

Page 159: ...Important Be sure to turn off the power and unplug the power cord before cleaning the machine 159...

Page 160: ...he Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel Initializing the Machine Settings Disabling the Wireless LAN Function of the Ma...

Page 161: ...m Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing th...

Page 162: ...r related to the remaining ink level occurs the printer driver displays an icon to let you know 2 If necessary click Ink Details You can check the ink related information Note Ink Details is displayed...

Page 163: ...ting Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset Save As from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and...

Page 164: ...ting profile to be deleted If you are using Mac OS X v10 6 8 On Presets in the Print dialog select the name of printing profile you want to delete 2 Delete the printing profile If you are using OS X M...

Page 165: ...menu on the Canon IJ Printer Utility 2 Select the FINE cartridge to be used Select the FINE cartridge you use for printing and click Apply 3 Complete the setup Click OK when the confirmation message...

Page 166: ...the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Select Power Settings from the pop up menu on the Canon IJ Printer Utility 2 Check tha...

Page 167: ...Important If you connect this printer to a network and use it you can set Auto Power Off but the power will not be turned off automatically 167...

Page 168: ...o not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of t...

Page 169: ...Make sure that the printer is on and click Apply Click OK when the confirmation message appears The settings are enabled hereafter Note The effects of the quiet mode may be less depending on the print...

Page 170: ...age begins Moving the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the...

Page 171: ...Changing the Machine Settings Using the Operation Panel About Quiet setting Turning on off the Machine Automatically Using the Machine with the Access Point Mode 171...

Page 172: ...shes 9 times 3 Release the Stop button 4 Press the Color button To disable the function press the Black button in step 4 Important Operating speed may be reduced compared to when the quiet mode is not...

Page 173: ...n automatically from the operation panel of the machine or the printer driver No matter how you set the quiet mode the mode is applied when you perform printing or scanning operations from the compute...

Page 174: ...hine to the access point mode Restrictions If you use the machine with the access point mode for the long time it is recommended that you change the default access point name and the default password...

Page 175: ...l How to terminate the Access Point Mode In environments that the machine is connected with the computer over the wireless LAN usually set the machine to the wireless LAN connection following the proc...

Page 176: ...etwork setting information Printing Out Network Setting Information You can change the security setting and the password using IJ Network Tool If you change the access point mode setting of the machin...

Page 177: ...printer over network perform setup according to the instructions on our website Follow the procedure below to initialize the machine settings 1 Make sure that the machine is turned on 2 Press and hold...

Page 178: ...able the wireless LAN 1 Make sure that the machine is turned on 2 Press and hold the Stop button until the Alarm lamp flashes 18 times 3 Release the Stop button 4 Press the Black button The Wi Fi lamp...

Page 179: ...Information about Network Connection Useful Information about Network Connection 179...

Page 180: ...Set at Factory Network Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN Changing the Connection Method fro...

Page 181: ...D WSD settings Enable Timeout setting WSD settings 1 minute Enable disable Bonjour Bonjour settings Enable Service name Bonjour settings Canon MG2900 series LPR protocol setting Enable PictBridge comm...

Page 182: ...Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below The USB port is located on the rear of the machine 182...

Page 183: ...of the names or displayed as the printer name specified by Bonjour Select a printer with checking the MAC address the printer name specified by Bonjour or the serial number set to the printer against...

Page 184: ...according to the instructions on our website Connecting to Other Computer with LAN To add the computer connecting the machine with LAN perform setup according to the instructions on our website Chang...

Page 185: ...atus Active Inactive MAC Address MAC Address XX XX XX XX XX XX SSID SSID SSID of the wireless LAN SSID of the access point mode Password Password Password of the access point mode 8 to 10 alphanumeric...

Page 186: ...tting Enable Disable Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric characters PictBridge Commun PictBridge Communication Enable Disable DNS Server Getting DNS Se...

Page 187: ...About Network Communication Changing and Confirming Network Settings Appendix for Network Communication 187...

Page 188: ...e Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password...

Page 189: ...n software is attempting to access the network If the warning message appears set the security software to always allow access Starting up IJ Network Tool 1 Select Applications from the Go menu of Fin...

Page 190: ...ified 3 Update Performs printer detection again Click this button if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected v...

Page 191: ...ration Enabled when Utilities is selected Click to display the Configuration screen to configure settings of the selected printer Note This item has the same function as Configuration in the Settings...

Page 192: ...on a network is not detected make sure that the printer is turned on then select Refresh It may take several minutes to detect printers If the printer is not yet detected connect the machine and the...

Page 193: ...creen If you change the Encryption Method setting and the Password setting on the Set up printer s wireless LAN screen the changed settings are applied to the printer settings Note You can use this fu...

Page 194: ...in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing...

Page 195: ...r a LAN the button is grayed out and cannot be selected Connect the printer and the computer with a USB cable temporarily to change the settings 4 Encryption Method Select the encryption method used o...

Page 196: ...of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP s...

Page 197: ...vious screen and enter the network name SSID in Network SSID Note Make sure that the access point is turned on 3 Set Click to set the network name SSID in Network SSID on the Wireless LAN sheet Note T...

Page 198: ...nnected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Select Use Pass...

Page 199: ...length in the AirPort Base Station Select 1 for Key ID Otherwise your computer will not be able to communicate with the printer via the access point 5 Authentication Select the authentication method...

Page 200: ...USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Select Use WPA WPA2 in Encryption Method and c...

Page 201: ...uter after the encryption type of the printer was switched make sure that encryption types for the computer and the access point match that set to the printer Note This machine supports WPA WPA2 PSK W...

Page 202: ...tion before the settings are sent to the printer If you click OK the settings are sent to the printer and the Transmitted Settings screen is displayed 1 TCP IP Setting Sets the IP address of the print...

Page 203: ...Change the settings or confirm 1 Use admin password Set an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password...

Page 204: ...to the printer Admin Password Enter the administrator password that was set For security purposes your password is not displayed as you type it Important If you forget the administrator password you s...

Page 205: ...ss point Follow the instructions on the screen to start measuring and display the status Measurement takes a few minutes When is displayed in Connection performance between the printer and the access...

Page 206: ...ess points Check that the printer and the access point face each other Connection performance may depend on the orientations of the wireless devices Replace the access point and the printer in another...

Page 207: ...all the network settings of the printer to factory default 4 Click Initialize The Setting Initialization screen is displayed Click OK to initialize the network settings of the printer Do not turn off...

Page 208: ...ed when you modified the printer settings on the Configuration screen When you click OK on the Confirmation screen the following screen is displayed for confirming the modified settings 1 Settings A l...

Page 209: ...Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions 209...

Page 210: ...Connect For example if the current printer name is 123ABC000000 then input smb 123ABC000000 canon_memory 5 Make sure that the card slot is mounted When the card slot is mounted the following icon app...

Page 211: ...he operation in the memory card may be impossible or slow Operate after the Access lamp of the machine is lit When you access the network drive for the card slot over the network file names consisting...

Page 212: ...AN router is available You can connect up to 5 devices to the machine using the access point mode Ad hoc Client computer and machine setting where wireless communication occurs on a peer to peer basis...

Page 213: ...ner is authenticated using the WEP key that was set for encryption B Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically C Channel Frequ...

Page 214: ...be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802...

Page 215: ...s LAN It is often represented such as a network name or a access point name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must...

Page 216: ...lso be referred to by its network name Stealth In the stealth mode an access point hides itself by not broadcasting its SSID The client must specify the SSID set to the access point to detect it The s...

Page 217: ...than WEP Authentication WPA defines the following authentication methods WPA Personal that can be used without an authentication server plus WPA Enterprise that do require an authentication server Thi...

Page 218: ...t of a wireless network There are 2 primary methods used in the Wi Fi Protected Setup PIN entry a mandatory method of setup for all WPS certified devices Push button configuration PBC an actual push b...

Page 219: ...ems you should set a network key WEP or WPA WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guara...

Page 220: ...about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Storing Printed Images Machine Handling Precautions Key to Enjoying Consistent Prin...

Page 221: ...achine has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure ink is pumped out from the nozzles Used ink for nozzle cleaning is limited to a small a...

Page 222: ...ing large quantities of paper the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Check how to load the paper correctly Is the paper l...

Page 223: ...lts Not Satisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific p...

Page 224: ...press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop bu...

Page 225: ...d Images Store printed images in albums clear photo sleeves or glass frames to protect them from direct exposure to air Note Storing printed images without sufficient drying may cause blurring or disc...

Page 226: ...any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the machine to malfunction Also place the mac...

Page 227: ...the ON lamp is lit or flashing the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the ON lamp is not lit Print periodically...

Page 228: ...handling transport of the machine have its box marked THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 Confirm that the...

Page 229: ...y orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle...

Page 230: ...the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humi...

Page 231: ...bit Color 48 bit 24 bit RGB each 16 bit 8 bit Network Specifications Communication protocol TCP IP Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Chan...

Page 232: ...nternet connection is required to view the Online Manual Windows Operation can only be guaranteed on a computer with Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre installed Windows A...

Page 233: ...Information in this guide is subject to change without notice 233...

Page 234: ...tools may not be available depending on the printer you are using operation panel of the printer IJ Network Tool printer information screen displayed on some Canon application software When you chang...

Page 235: ...Printing Printing from a Computer Printing from a Digital Camera 235...

Page 236: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 236...

Page 237: ...ation Software that You are Using Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating th...

Page 238: ...ad paper on the printer 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details the disclosure triangle to switch the Setup window to the detailed disp...

Page 239: ...5 Select Quality Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer 239...

Page 240: ...raft according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 8 Complete the setup Click Print When you execute print the document...

Page 241: ...Important In the Presets section click Save Current Settings as Preset Save As to register the specified settings 241...

Page 242: ...owing media types on this printer Commercially available papers Media name Media Type in the printer driver Plain Paper including recycled paper Plain Paper Envelopes Envelope Canon genuine papers Pho...

Page 243: ...the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Displaying the Print Results before Printing Setting...

Page 244: ...rint Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all th...

Page 245: ...has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number...

Page 246: ...g 2 Set the margin width and the staple side If necessary set the Margin width and select a stapling position from the Stapling Side list Note The printer automatically reduces the print area dependin...

Page 247: ...andling from the pop up menu 3 Set the print paper size Check the Scale to fit paper size check box Then from the Destination Paper Size pop up menu select the paper size that is actually loaded in th...

Page 248: ...Click Print When you execute print the document will be enlarged or reduced to fit to the page size 248...

Page 249: ...nd click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed wi...

Page 250: ...original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an...

Page 251: ...4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 251...

Page 252: ...nt result before printing To display the print result before printing click Preview on the Print Dialog Note When you click the disclosure triangle in the Print dialog and switch to the detailed displ...

Page 253: ...for Paper Size Select User Defined or your model for Non Printable Area and enter the margins 3 Registering the custom paper size Click OK The custom size is registered Important If the application so...

Page 254: ...Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Prof...

Page 255: ...or Print Quality 3 Setting the print quality level Move the Quality slider to select the print quality level 4 Complete the setup Click Print When you execute print the image data is printed with the...

Page 256: ...m the pop up menu on the Print Dialog 2 Set grayscale printing Check the Grayscale Printing check box 3 Complete the setup Click Print When you execute print the document is converted to grayscale dat...

Page 257: ...elect Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color M...

Page 258: ...Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 258...

Page 259: ...ftware to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the printing method suited to...

Page 260: ...ng colors with the printer driver is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Canon Color Matching 3 Set the other items From the po...

Page 261: ...ofile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software...

Page 262: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 262...

Page 263: ...lect ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic the printer will not be able to print with the correct colors 3 Complete the setup...

Page 264: ...all colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust color ba...

Page 265: ...lity Media the color balance Cyan Magenta Yellow appear grayed out and are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yellow appear grayed out and are u...

Page 266: ...ed Dark is selected The procedure for adjusting brightness is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Specify the brightness Select Light Normal or Dark for Bright...

Page 267: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 267...

Page 268: ...Print Dialog 2 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brightens the colors You can also directly enter a va...

Page 269: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 269...

Page 270: ...ct Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast...

Page 271: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 271...

Page 272: ...iver Setup Window Page Setup Dialog Print Dialog Quality Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Statu...

Page 273: ...erted data to the printer Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display...

Page 274: ...e Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog...

Page 275: ...and then select the following items Page Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Format For Select th...

Page 276: ...og Copies You can set the number of copies to be printed Note If you are using Mac OS X v10 6 8 you can also set collate printing If you are using OS X Mavericks v10 9 OS X Mountain Lion v10 8 or OS X...

Page 277: ...printer Color Options You can adjust the print colors as you desire Margin You can set the stapling side and the stapling margin Supply Levels A rough indication of the remaining ink level is display...

Page 278: ...nd the purpose When one of the radio buttons is selected the appropriate quality will be set automatically High Gives priority to print quality over printing speed Standard Prints with average speed a...

Page 279: ...Related Topics Setting the Print Quality Level Custom Printing a Color Document in Monochrome 279...

Page 280: ...anges produced by color adjustment When you want to display the sample image with a color pattern check this check box When you want to display the sample image with one that you selected with Sample...

Page 281: ...differences between the light and dark portions of images greater and more distinct increase the contrast On the other hand to make the differences between the light and dark portions of images small...

Page 282: ...alue between 0 inches 0 mm to 1 2 inches 30 mm Stapling Side Specify the stapling side Long side stapling Left Long side stapling Right Select this option to staple the long side of the paper Choose l...

Page 283: ...st the print head position Power Settings Operate the power of this printer from the printer driver Ink Level Information Check the remaining ink levels Ink Cartridge Settings Selects the FINE cartrid...

Page 284: ...eed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridg...

Page 285: ...the steps below 1 Open System Preferences and select Printers Scanners Print Scan or Print Fax 2 Start the Canon IJ Printer Utility Select your model from the printer list and click Options Supplies C...

Page 286: ...Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink C...

Page 287: ...rint Scan or Print Fax To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can check th...

Page 288: ...printing the specified document Resumes printing the specified document Displays the print job information Stops printing all documents Displayed only when printing of all documents is being stopped a...

Page 289: ...ete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners Print Scan or Print Fax 2 Select your model and then click Open Print Queue The pri...

Page 290: ...rs Duplex Printing Booklet Printing Tiling Poster Printing Depending on the application software that you are using a preview may not be displayed on the left side of the Print dialog Do not start up...

Page 291: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 291...

Page 292: ...olved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges inc...

Page 293: ...you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferences and select Printers Scanners...

Page 294: ...as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using Mac OS log on with the account of the...

Page 295: ...greement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Clic...

Page 296: ...Printing from a Digital Camera Printing Photographs Directly from a PictBridge Wireless LAN Compliant Device About PictBridge Wireless LAN Print Settings 296...

Page 297: ...the PictBridge Wireless LAN compliant device connected to the machine we recommend the use of the AC adapter supplied with the device If you are using the device battery be sure to charge it fully De...

Page 298: ...LCD of your PictBridge Wireless LAN compliant device Select the size and type of paper that you loaded in the machine Settings on a PictBridge Wireless LAN Compliant Device 5 Start printing from your...

Page 299: ...x 15 cm Paper type Photo Layout 1 up Bordered Date File No Print Not printed The following settings can be used when printing from a PictBridge Wireless LAN compliant device Paper size 4 x 6 10 x 15...

Page 300: ...Copying Making Copies Basic Switching the Page Size between A4 and Letter 300...

Page 301: ...mplete To make multiple copies Press the Color button or the Black button repeatedly according to the number of copies you want Press the same button Color button or Black button as the one which you...

Page 302: ...re below 1 Press and hold down the Color or Black button for 2 or more seconds in step 4 The ON lamp flashes once 2 Release the button The machine starts copying When the print quality is set to Draft...

Page 303: ...he ON lamp starts flashing instead of remaining lit 4 Press the Black button to select A4 or the Color button to select Letter The ON lamp stops flashing and remains lit then the paper size is changed...

Page 304: ...Scanning Scanning from a Computer 304...

Page 305: ...Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items When Scanning from a Computer Network Scan Settings 305...

Page 306: ...ith Auto Scan Basic Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen Image Stitch Scanning Multiple Items at One Time Saving after Checking Scan...

Page 307: ...etter readability or Photo to scan with settings suitable for photos according to the item type or your purpose Note Refer to IJ Scan Utility Main Screen for details on the IJ Scan Utility main screen...

Page 308: ...Important Some functions are available only when My Image Garden is installed Note Refer to Settings Dialog for how to set the applications to integrate with 308...

Page 309: ...rom USB connection to network connection set up the network environment from IJ Scan Utility Network Scan Settings From the Go menu of Finder select Applications then double click the Canon Utilities...

Page 310: ...is turned on 2 Place items on the platen of your scanner or printer Placing Items When Scanning from a Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note Click Cancel to cancel the sca...

Page 311: ...ttings then set the paper size resolution etc in the Settings Document Scan dialog as required When setting is completed click OK 4 Click Document Scanning starts Note Click Cancel to cancel the scan...

Page 312: ...k Settings then set the paper size resolution etc in the Settings Photo Scan dialog as required When setting is completed click OK 4 Click Photo Scanning starts Note Click Cancel to cancel the scan Sc...

Page 313: ...ttings Custom Scan dialog as required When setting is completed click OK Note Once the settings are made you can scan with the same settings from the next time 3 Place the item on the platen Placing I...

Page 314: ...e The following explains how to scan from the item to be placed on the left side 1 Start IJ Scan Utility 2 Click Settings then set the item type resolution etc in the Settings Scan and Stitch dialog a...

Page 315: ...ide of the screen face down on the platen 7 Click Start Scanning Image 1 The first item is scanned and appears in 1 Note Click Cancel to cancel the scan 8 Place the item that is to be displayed on the...

Page 316: ...appears in 2 Note Click Cancel to cancel the scan 10 Adjust the scanned images as required Use the Toolbar to rotate or zoom in out or drag the images to adjust their positions Note Select the Adjust...

Page 317: ...the top of the screen then click Delete The selected image is deleted allowing you to scan the item again 11 Click Save The combined image is saved Note Refer to Image Stitch Window for details on th...

Page 318: ...itish background Items printed on white paper hand written documents business cards etc Thin items Thick items Using Auto Scan Whether there are multiple items or not is detected automatically Click A...

Page 319: ...5 Select Select Source according to the items to be scanned 6 Select Auto scan for Paper Size then click OK 319...

Page 320: ...can Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog 7 Click Custom Multiple items are scanned at one time Note Click Cancel to cancel the scan Scanned images are saved in the folder set...

Page 321: ...You cannot check the scan results before saving when scanned using Auto scan Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Set...

Page 322: ...Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog 5 Click Photo Scanning starts When scanning is completed the Save Settings dialog appears Note Clic...

Page 323: ...Note The default save folder is the Pictures folder 7 Click OK Scanned images are saved according to the settings 323...

Page 324: ...e mail Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Click Photo Scan 4 Select Attach t...

Page 325: ...from the pop up menu If None Attach Manually is selected manually attach scanned and saved images to e mail 5 Click OK The IJ Scan Utility main screen appears Note Refer to the following pages for de...

Page 326: ...to cancel the scan The scanned images are saved according to the settings made in the Settings dialog When the Check scan results checkbox is selected in the Settings dialog the Save Settings dialog...

Page 327: ...screens for scanning documents are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog appears 3 Click Document Scan Note For Resolution only 30...

Page 328: ...pears in your text editor Text to be displayed is based on Document Language in the Settings General Settings dialog Select the language you want to extract in Document Language and scan You can add t...

Page 329: ...o cancel the scan Text displayed in your text editor is for guidance only Text in the image of the following types of documents may not be detected correctly Documents containing text with font size o...

Page 330: ...Settings Auto Scan Dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Settings Driver Dialog Settings General Settings Dialog N...

Page 331: ...Settings Auto Scan dialog Document Scans items as documents and saves them to a computer Scan save settings and the response after scanning can be specified in the Settings Document Scan dialog Photo...

Page 332: ...Instructions Opens this guide Settings Displays the Settings dialog in which you can specify the scan save settings and the response after scanning 332...

Page 333: ...specify how to respond when scanning from IJ Scan Utility or My Image Garden Settings Auto Scan Dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Sc...

Page 334: ...gazines newspapers documents and BD DVD CD Important To scan the following types of items specify the item type and size in the Settings Document Scan dialog Settings Photo Scan dialog or Settings Cus...

Page 335: ...ended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displ...

Page 336: ...ected files are saved directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specif...

Page 337: ...Defaults You can restore the settings in the displayed screen to the default settings 337...

Page 338: ...as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden the setting items for Applicat...

Page 339: ...e gutter shadow Correct slanted text document and Detect the orientation of text document and rotate image appear Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine...

Page 340: ...s with extremely large or small fonts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scan...

Page 341: ...ages Important You cannot select JPEG Exif when Color Mode is Black and White When Start OCR is selected in Application Settings you cannot select PDF or PDF Multiple Pages Note With network connectio...

Page 342: ...ct this when you want to enhance or correct the scanned images You can specify the application from the pop up menu Send to an application Select this when you want to use the scanned images as they a...

Page 343: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 343...

Page 344: ...plication Settings Area Important When the Settings dialog is displayed from My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Photo is selecte...

Page 345: ...file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are append...

Page 346: ...pear 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pop up menu Send to an application...

Page 347: ...Defaults You can restore the settings in the displayed screen to the default settings 347...

Page 348: ...cation Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source...

Page 349: ...tead of selecting Auto To reduce moire set Select Source to Magazine Color Mode Select the color mode in which to scan the item Note Only Color is available when Select Source is Auto Paper Size Selec...

Page 350: ...White only Reduce gutter shadow Correct slanted text document and Detect the orientation of text document and rotate image appear Apply Auto Document Fix Select this checkbox to sharpen text in a docu...

Page 351: ...onts Documents with small amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when...

Page 352: ...uto is selected the save format may differ depending on how you place the item Placing Items When Scanning from a Computer You cannot select JPEG Exif when Color Mode is Black and White When Start OCR...

Page 353: ...rce is Auto When the Settings dialog is displayed from My Image Garden this option does not appear 3 Application Settings Area Open with an application Select this when you want to enhance or correct...

Page 354: ...fy the application or folder in the dialog displayed by selecting Add from the pop up menu Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default se...

Page 355: ...r than the platen 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garden the setting items for App...

Page 356: ...moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots...

Page 357: ...heckbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Note PDF files t...

Page 358: ...es You can specify the application from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify t...

Page 359: ...t appear 1 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note W...

Page 360: ...work server Important This appears only when PDF or PDF Multiple Pages is selected in Data Format Create a PDF file that supports keyword search Select this checkbox to convert text in images into tex...

Page 361: ...owse or organize images You can specify the application from the pop up menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save...

Page 362: ...ct from the list In addition for network connection select one with Network after the product name Note With network connection Select appears on the right side of the product name Click Select to dis...

Page 363: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 363...

Page 364: ...ed Enable Bonjour on your scanner or printer If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name reopen the network selection screen and select...

Page 365: ...an Results Area 3 Save Settings Area 1 Preview Operation Buttons Rotate Left 90 Rotate Right 90 Rotates scanned images 90 degrees counter clockwise or clockwise Select the image you want to rotate the...

Page 366: ...clicking Photo in the IJ Scan Utility main screen The Enable large image scans checkbox is selected in Save Settings of the Settings Driver dialog Start OCR is selected in Application Settings of the...

Page 367: ...s that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog are created Save to a subfolder with current date Select this checkbox to create...

Page 368: ...y depending on the select source and view 1 Settings and Operation Buttons Select Output Size B4 B5 x 2 Scans the left and right halves of a B4 size item separately A3 A4 x 2 Scans the left and right...

Page 369: ...rames You can adjust the scan area in preview If no area is specified the image of the size selected in Select Output Size will be saved If an area is specified only the image in the cropping frame wi...

Page 370: ...layed image Rotate Left Rotates the preview image 90 degrees counter clockwise Invert Vertically Rotates the preview image 180 degrees Rotate Right Rotates the preview image 90 degrees clockwise Open...

Page 371: ...rt Scanning Image 1 The image is scanned in the direction specified in Scan Direction and 2 appears next to it After scanning the second item by clicking Start Scanning Image 2 The two scanned images...

Page 372: ...in the format set in Data Format in the Settings Driver dialog of IJ Scan Utility Note Refer to Image Corrections and Color Adjustments for details on the setting procedures for image correction and c...

Page 373: ...mage correction or color adjustment is applied Image Adjustment When Image Adjustment is set the brightness of the specified portion of the image is optimized Images can be adjusted according to the a...

Page 374: ...effective for some types of photos Note It is recommended that you select None when scanning printed materials Fading Correction Use this function to correct photos that have faded with time or have a...

Page 375: ...recommended that you normally select this setting High Select this when the effect level is too weak with the medium setting Important Do not place objects that weigh 4 4 lbs 2 0 kg or more on the pla...

Page 376: ...harp Mask If Unsharp Mask is enabled some moire effects may remain Note Scanning takes longer than usual when you enable Descreen Reduce Show through Use this function to reduce show through in duplex...

Page 377: ...t the USB cable from the computer and reconnect it 3 Turn on the machine Do not connect two or more scanners or multifunction printers with scanner function to the same computer simultaneously If mult...

Page 378: ...Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 378...

Page 379: ...lve some problems you have experienced To obtain the scanner driver access our website and download the scanner driver for your model Important Scanner driver can be downloaded for free however Intern...

Page 380: ...uter You will be required to enter the name and password of the user with administrator privileges If you have multiple user accounts on Mac OS X log in with the first administrator account created Im...

Page 381: ...software If an authentication screen appears enter the administrator s name and password then click Install Software 4 Complete the installation The scanner driver is installed Set up the network envi...

Page 382: ...Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats 382...

Page 383: ...you select the Adjust cropping frames checkbox an active cropping frame is automatically specified around the image in the Preview area You can drag the cropping frame to specify the area When you per...

Page 384: ...nned image Item Type Use Color Mode Appropriate Resolution Color photo Copying Printing Color 300 dpi Creating a postcard Color 300 dpi Saving to a computer Color 300 dpi Using on a website or attachi...

Page 385: ...Note When you will be printing the scanned image by enlarging it scan by setting a higher resolution than the recommended one above 385...

Page 386: ...every time they are saved and cannot be returned to their original state JPEG is not available for black and white images TIFF Standard File Extension tif A data format featuring a relatively high co...

Page 387: ...ately when scanning Reflective disc labels may not be scanned as expected When scanned using the scanner driver the response may differ In that case adjust the cropping frame selection box manually Fo...

Page 388: ...pace between the edges diagonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scanned more than 0 4 inch 1 cm Note In IJ Scan Utilit...

Page 389: ...page With network connection scanning takes longer than USB connection Setting for Scanning with IJ Scan Utility In the IJ Scan Utility main screen select your scanner or printer that is connected to...

Page 390: ...s Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scannin...

Page 391: ...Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network 391...

Page 392: ...Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings 392...

Page 393: ...he location of the devices Check5 Make sure that there is no source of radio wave interference in your vicinity If a device e g microwave oven using the same frequency bandwidth as the wireless statio...

Page 394: ...e Access Point Mode Check1 Make sure that the machine is turned on Check2 Is the access point mode disabled Enable the access point mode following the procedure below 1 Press and hold the Stop button...

Page 395: ...r Connected to the Network Check1 Make sure that the network settings of the computer are correct For the procedures to set up the computer refer to the instruction manual of your computer or contact...

Page 396: ...ooms or floors is generally poor The metal concrete or timber including the metallic material mud wall or insulator may interrupt a wireless communication If the machine cannot communicate with the co...

Page 397: ...or IP address filtering at the access point confirm that the MAC address or IP address for both the computer or the network device and the machine are registered Check3 If you are using a WEP or WPA W...

Page 398: ...Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN 398...

Page 399: ...redetecting the machine Cannot Detect the Machine during Wireless LAN Setup Check 1 Important If the machine cannot be detected while you are setting up the network communication using a USB cable th...

Page 400: ...cannot view any web pages Configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If...

Page 401: ...g to access the network appears on the computer set the security software to allow access When the message does not appear on your computer Cancel to set up then set the security software to allow Can...

Page 402: ...e network connection such as IP address filtering MAC address filtering or DHCP function Make sure that the radio channel of the access point and that assigned to the machine are the same For details...

Page 403: ...Update to search for the machine again Canon IJ Network Tool Screen Check6 Make sure that the network settings in the machine are identical with those of the access point Refer to the instruction manu...

Page 404: ...to always allow access If using any programs that switch the network environment check their settings Some programs will enable a firewall by default Check12 When using a router connect the machine a...

Page 405: ...me SSID or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore...

Page 406: ...uthentication method must match among the access point the machine and the computer In order to communicate with an access point that uses automatically generated WEP keys you must configure the machi...

Page 407: ...cters or a 64 character hexadecimal number Either TKIP basic encryption or AES secure encryption is selected automatically for the dynamic encryption method For details see Changing the WPA WPA2 Detai...

Page 408: ...proving security it is recommended to change the administrator password Changing the Settings in the Admin Password Sheet The Screen for Setting the Encryption Is Displayed After Selecting the Access...

Page 409: ...tor Password Set to the Machine Was Forgotten Initialize the machine settings Initializing the Machine Settings After initializing the machine settings perform setup according to the instructions on o...

Page 410: ...ss assigned to the computer follow the procedure below 1 Select System Preferences from the Apple menu then click Network 2 Make sure that the network interface you are using on your computer is selec...

Page 411: ...X XXX icmp_seq 0 ttl 64 time 3 394 ms 64 bytes from XXX XXX XXX XXX icmp_seq 1 ttl 64 time 1 786 ms 64 bytes from XXX XXX XXX XXX icmp_seq 2 ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 pack...

Page 412: ...canning operation from a computer over network may become impossible To use the machine over network perform setup according to the instructions on our website Follow the procedure below to initialize...

Page 413: ...Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly No Paper Error Occurs Copying Printing Stops Before It Is Completed 413...

Page 414: ...y printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the...

Page 415: ...ake the appropriate action described in the message The screen differs depending on the OS you are using For details on how to remove the jammed paper refer to Support Code List When Paper Is Jammed N...

Page 416: ...the print side facing UP Align the paper stack against the right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack Loading Paper Check3 Check to see if...

Page 417: ...Check7 Clean the paper feed roller Cleaning the Paper Feed Roller Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary 417...

Page 418: ...ple copies of a document printing may pause to allow the ink to dry Check3 Has the machine been printing continuously for a long period If the machine has been printing continuously for a long time th...

Page 419: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 419...

Page 420: ...er driver Printing with Easy Setup Check2 Make sure that the appropriate print quality is selected referring to the table in Check 1 Select a print quality option suitable for the paper and image for...

Page 421: ...To avoid direct exposure to air it is recommended that you store the paper in an album plastic folder photo frame etc 421...

Page 422: ...Cannot Print to End of Job Check Is the space of your computer s hard disk sufficient Delete unnecessary files to free disk space 422...

Page 423: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 423...

Page 424: ...s If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check3 When a FINE cartridge runs out of ink replace it with a new...

Page 425: ...als Check8 Is the original loaded with the side to be copied facing down on the platen glass Check9 Did you copy a printout done by this machine If you use a printout done by this machine as the origi...

Page 426: ...ning after 24 hours If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check2 When a FINE cartridge runs out of ink repl...

Page 427: ...otherwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually refe...

Page 428: ...n If you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion You can confirm the intensity using the printer driver Adjus...

Page 429: ...ecommend putting unused paper back into the package and keeping it on a level surface For Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded on the rear...

Page 430: ...th high intensity the paper may absorb too much ink and become wavy causing paper abrasion Reduce the intensity setting in the printer driver and try printing again 1 Open the Print dialog How to Open...

Page 431: ...of the Machine Bottom Plate Cleaning Note To prevent the inside of the machine from stains set the paper size correctly Check9 Set the time to dry the printed surface longer Doing so gives the printed...

Page 432: ...ty settings Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the machine Cleaning the Inside of the Machine Bottom Plate Cleaning Note When performing dup...

Page 433: ...Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Pattern and exam...

Page 434: ...ning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer...

Page 435: ...determine whether the ink ejects properly from the print head nozzles Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print H...

Page 436: ...Problems with Scanning Problems with Scanning Scan Results Not Satisfactory 436...

Page 437: ...r Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed There is not enough memory Message Is Dis...

Page 438: ...ner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB...

Page 439: ...anner or printer on the application s menu Note The operation may differ depending on the application Check 3 Make sure that the application supports the ICA Image Capture Architecture driver You cann...

Page 440: ...hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Make sure that the scanner driver is installed If not installed install the scanner driver from the web page Check...

Page 441: ...k 1 Make sure that the items are placed correctly Placing Items When Scanning from a Computer Check 2 Check if you can properly scan one item Some applications do not support multiple image scanning I...

Page 442: ...Make sure that the items are placed correctly Placing Items When Scanning from a Computer Check 2 Multiple items scanning may not be supported Some applications do not support multiple image scanning...

Page 443: ...olution Check 2 Set Fading Correction Grain Correction etc to None Refer to Image Corrections and Color Adjustments for details Check 3 In IJ Scan Utility deselect the Correct slanted text document De...

Page 444: ...There is not enough memory Message Is Displayed Check 1 Exit other applications and try again Check 2 Reduce the resolution or output size and scan again Resolution 444...

Page 445: ...essage may appear if there is not enough hard disk space to scan and save when the image size is too large such as when scanning a large item at high resolution Check 3 In Folder to Save Temporary Fil...

Page 446: ...format is not supported by the application scan the image again and select a popular data format such as JPEG when saving it Refer to the application s manual for details If you have any questions co...

Page 447: ...y Image Displayed on the Monitor Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Item Is Placed Correctly but the Scanned Image Is Slanted Scanned Image Is Enl...

Page 448: ...s Document Scan Dialog Settings Custom Scan Dialog Settings Scan and Stitch Dialog Click Driver in the IJ Scan Utility main screen then set one of the following settings Select Magazine for Image Adju...

Page 449: ...hite Areas Check Specify the scan area Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window Adjusting Cropping...

Page 450: ...Cannot Scan at the Correct Size Check Make sure that the items are placed correctly Placing Items When Scanning from a Computer 450...

Page 451: ...the Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source deselect the Correct slanted text document checkbox and scan the item again Settings Document Scan Dialog Set...

Page 452: ...tion Refer to the application s manual for details If you have any questions contact the manufacturer of the application Check 2 Click Driver in the IJ Scan Utility main screen then change the resolut...

Page 453: ...Cannot Be Powered On The Machine Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection FINE Cartridge Holder Does Not M...

Page 454: ...is securely plugged into the power cord connector of the machine then turn it back on Check3 Unplug the machine from the power supply then plug the machine back in and turn the machine back on after...

Page 455: ...vate the setting to turn the unit off automatically If you do not want the machine to turn off automatically open Canon IJ Printer Utility select Power Settings in the pop up menu then select Disable...

Page 456: ...Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that th...

Page 457: ...achine is turned on Check2 Make sure that the USB cable is connected properly See Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly Check3 Do not start up IJ N...

Page 458: ...ror see Support Code List Check3 Has the cover been left open for 10 minutes or longer If the cover is left open for more than 10 minutes the FINE cartridge holder moves to the position to protect it...

Page 459: ...Problems with Installation Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool 459...

Page 460: ...Cannot Install the MP Drivers Download the driver from the support page of our website then reinstall it 460...

Page 461: ...rom the computer However you cannot change the network settings over network 1 Select Applications from the Go menu of Finder double click Canon Utilities IJ Network Tool drag the Canon IJ Network Too...

Page 462: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge Wireless LAN Compliant Device 462...

Page 463: ...r in the rear tray 1000 3 flashes The cover is opened while printing is in progress 1203 Paper is jammed in the paper output slot or in the rear tray 1300 4 flashes The FINE cartridge is not installed...

Page 464: ...ccurred 5B00 5B01 10 flashes An error requiring you to contact the service center has occurred B201 B202 B203 B204 Other cases than above Printer error has occurred 5011 5012 5200 5400 5700 6000 6500...

Page 465: ...Click Here to Search For details on how to resolve errors without Support Codes see A Message Is Displayed 465...

Page 466: ...Dock when it is time to send the printer usage information Read the instructions on the screen after clicking the icon then follow the procedure below If you agree to participate in the survey program...

Page 467: ...Trash 4 Restart the computer Empty the Trash and restart your computer Changing the setting To display the confirmation screen every time the printer usage information is sent or to resume surveying f...

Page 468: ...PictBridge Wireless LAN Compliant Device Action Printer in use If the machine is printing from the computer or warming up wait until the job ends When it is ready the machine starts printing automatic...

Page 469: ...number of how many the Alarm lamp flashes and take the appropriate action to resolve the error If an Error Occurs Printer error An error requiring servicing may have occurred Turn off the machine and...

Page 470: ...ly Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the machine yourself Attempts by customers to repair or take apart the mach...

Page 471: ...ears on the Computer Screen 1000 to 1ZZZ 1000 1200 1203 1300 1401 1403 1485 1682 1684 1686 1688 168A 1700 1701 1890 2000 to 2ZZZ 2900 2901 4000 to 4ZZZ 4100 4102 4103 5000 to 5ZZZ 5011 5012 5100 5200...

Page 472: ...procedure appropriate for each case If you can see the jammed paper at the paper output slot or the rear tray 1300 If the paper tears and you cannot remove it from the paper output slot or from the r...

Page 473: ...cally If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the machine Paper Is Jammed inside the Machine 2 Reload the pap...

Page 474: ...ne and unplug the power cord of the machine from the power supply 2 Retract the paper output tray then open the cover Important Do not touch the clear film A If the paper or your hands touch the clear...

Page 475: ...med paper is removed If the paper is torn a piece of paper may remain inside the machine Check the following and remove the piece of paper if it remains Does the piece of paper remain under the FINE c...

Page 476: ...e message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the machine In this case confirm that no p...

Page 477: ...paper output slot Check2 Are there any foreign objects in the rear tray If there are any foreign objects in the rear tray be sure to turn off the machine unplug it from the power supply then remove t...

Page 478: ...1000 Cause There is no paper in the rear tray Action Reload the paper on the rear tray and press the machine s Black or Color button 478...

Page 479: ...1200 Cause The cover is open Action Close the cover and wait for a while Do not close it while you are replacing a FINE cartridge 479...

Page 480: ...cover Press the machine s Black or Color button to dismiss the error The machine ejects one blank sheet of paper and resumes printing from the next paper The machine will not reprint the page that was...

Page 481: ...1401 Cause The FINE cartridge is not installed Action Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 481...

Page 482: ...1403 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 482...

Page 483: ...artridge is not installed Action Printing cannot be executed because the ink cartridge is not compatible with this machine Install the appropriate ink cartridge If you want to cancel printing press th...

Page 484: ...1682 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 484...

Page 485: ...nized Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine Install the appropriate ink cartridge If you want to cancel...

Page 486: ...tected If you want to continue printing without this function press the machine s Stop button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qua...

Page 487: ...s Stop button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Replac...

Page 488: ...ed Action Retract the output tray extension and the paper output tray open the cover then remove the FINE cartridges Make sure that the FINE cartridge compatible with the machine is installed Then ins...

Page 489: ...1700 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 489...

Page 490: ...1701 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 490...

Page 491: ...does not remain attached to the FINE cartridge holder If you find the protective material or the tape remains attached retract the output tray extension and the paper output tray to remove the protect...

Page 492: ...on and orientation on the platen glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the type and size of loaded paper is suitable for Automatic Print Head Alig...

Page 493: ...ad alignment sheet on the platen glass Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark 2 Close th...

Page 494: ...ata cannot be printed Action When you print the contents on CREATIVE PARK PREMIUM confirm the message on the computer screen make sure that genuine Canon FINE cartridges are all installed properly the...

Page 495: ...n When the media type is set to Photo Paper Plus Glossy II Set the paper size to 4 x6 10x15cm Windows 4 x 6 Mac or 5 x7 13x18cm Windows 5 x 7 Mac When the media type is set to Glossy Photo Paper Set t...

Page 496: ...4103 Cause Cannot perform printing with the current print settings Action Press the machine s Stop button to cancel printing Then change the print settings and print again 496...

Page 497: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 498: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 499: ...hat the FINE cartridges are installed properly Push up the FINE cartridge until it clicks into place After confirming the conditions above turn on the machine again If the problem is not resolved cont...

Page 500: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 501: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 502: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 503: ...5B00 Cause Printer error has occurred Action Contact the service center 503...

Page 504: ...5B01 Cause Printer error has occurred Action Contact the service center 504...

Page 505: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 506: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 507: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 508: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 509: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 510: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 511: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 512: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 513: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 514: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 515: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 516: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 517: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 518: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 519: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 520: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 521: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 522: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 523: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 524: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 525: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 526: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 527: ...or has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact...

Page 528: ...B201 Cause An error requiring you to contact the service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center 528...

Page 529: ...B202 Cause An error requiring you to contact the service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center 529...

Page 530: ...B203 Cause An error requiring you to contact the service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center 530...

Page 531: ...B204 Cause An error requiring you to contact the service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center 531...

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