Canon MAXIFY GX2000 Series, Online Manual, Page: 625 / 693

Cannot Print a Fax/"Fax received. Saved in memory." Appears
Check 1
Is a different size of paper from that specified by Page size in Fax paper
settings loaded?
If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not
be printed and will be stored in the printer's memory (Memory Reception). Load the same size of paper as that
specified by
Page size , then select OK .
Check 2
Is paper loaded?
If paper is not loaded, received faxes will be stored in the printer's memory without being printed (Memory
Reception). Select
Fax , Load paper, and then select OK .
Check 3
Make sure there is enough ink left to print.
If there is not enough ink left to print, received faxes will be stored in the printer's memory without being printed
(Memory Reception). Printing starts automatically after refilling the ink.
Document Stored in Printer's Memory
Check 4
Is User management settings set to enable and are fax received documents
set to not automatically print?
When User management settings is enabled and fax received documents are set to not automatically print, the
administrator and general users with Memory reference permission can print the fax received document from
Memory reference .
Print it manually from Fax > Function list > Memory reference . If a password is set, the administrator needs to
enter the password.
The General users who are not permitted to use Memory reference of User management settings cannot
print from Memory reference . When a standard user selects Memory reference , the screen will display This
function is restricted. and will return to the Function list .
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