Canon mageRUNNER ADVANCE C5240i, User Manual

Page: 68 / 424

66 Routine Maintenance 3
Service Call Message
If a malfunction occurs and the machine cannot
operate normally, a screen prompting you to contact
your local authorized Canon dealer is displayed.
If a screen such as the one above is displayed, contact
your local authorized Canon dealer. (See “Contacting Your
Local Authorized Canon Dealer,” on p. 66.)
If a screen such as the one below is displayed and the
print or scan function does not operate normally, some
functions may still be available.
● When [Limited Functions Mode] Is
Displayed:
If [Limited Functions Mode] is displayed, you can
temporally set the Limited Functions Mode to continue
to use the machine until the cause of the malfunction is
cleared. For more information, see “Setting the Limited
Functions Mode from the Service Call Message Screen,”
on p. 67.
● When a Service Call Message Is Displayed on
the Bottom of the Screen:
Even if a message prompting you to call your service
representative appears on the bottom of the screen, some
functions may still be available.
For more information on the available functions, see
e-Manual > Problem Solving.
Contacting Your Local Authorized
Canon Dealer
If a screen prompting you to contact your local authorized
Canon dealer is displayed, follow the procedure described
below.
1
Turn OFF the main power of the main unit.
2
3
1
1. Open the main power switch cover.
2. Press the main power switch to the “ ” side.
3. Close the main power switch cover.
IMPORTANT
If you turn OFF the main power switch when there is a job
waiting to print, that job is erased.