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Troubleshooting

0X7U-065

When a problem occurs, check this chapter to find out solutions before contacting Canon.

Paper Jams

If a paper jams, see  Clearing Jams(P. 463)  to remove the jammed paper.

A Message Appears

If the screen displays a message, see  When an Error Message Appears(P. 480) .

Common Problems

If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.

 

Common Problems(P. 497)
Installation/Settings Problems(P. 498)
Printing Problems(P. 501)

 

Printing Results are Not Satisfactory

If printing results are not satisfactory, see  When You Cannot Print Properly(P. 503) .

When a Problem Cannot Be Solved

If a problem persists, see  When a Problem Cannot Be Solved(P. 514)  to find out where to contact.

Troubleshooting

461

Summary of Contents for LBP352

Page 1: ...LBP352x LBP351x User s Guide USRMA 0699 00 2016 05 en Copyright CANON INC 2016...

Page 2: ...Drawer 39 Loading Paper in the Multi Purpose Tray 44 Loading Paper in the Paper Deck Option 47 Loading Envelopes in the Envelope Feeder Option 50 Loading Envelopes 53 Loading Preprinted Paper 55 Spec...

Page 3: ...he Encrypted Print 136 Printing a Document Stored in the Machine Stored Job Print 137 Deleting a Document Stored in the Machine 141 Setting a Name or PIN to a Box 144 Printing without Opening a File D...

Page 4: ...l Rules 265 Specifying MAC Addresses for Firewall Rules 271 Setting a Proxy 274 Restricting the Machine s Functions 277 Restricting the Printing Operations 278 Restricting USB Functions 282 Restrictin...

Page 5: ...PS 431 PDF 435 PS 439 MEAP Settings 442 Check Counter 443 Initialize Menu 444 Utility Menu 445 Job Menu 449 Reset Menu 451 Select Feeder Menu 453 Troubleshooting 461 Clearing Jams 463 When an Error Me...

Page 6: ...nd Saving Money 557 Improving Efficiency 559 So Much More 562 Specifications 565 Machine Specifications 566 Paper 569 Consumables 573 Consumable Parts 574 Optional Items 575 Installing the ROM 579 Ins...

Page 7: ...Notice 629 Office Locations 633 VI...

Page 8: ...Important Safety Instructions Important Safety Instructions 2 Installation 3 Power Supply 5 Handling 6 Maintenance and Inspections 9 Consumables 10 Important Safety Instructions 1...

Page 9: ...e using this machine read this chapter and follow the instructions to properly use this machine Do not perform any operations not described in this manual Canon will not be responsible for any damages...

Page 10: ...th electrical parts inside the machine it may result in a fire or electrical shock When installing and removing the optional accessories be sure to turn OFF the power unplug the power plug and then di...

Page 11: ...ntilated rooms It is recommended that the room where the machine operates be appropriately ventilated to maintain a comfortable working environment Also avoid locations where people would be exposed t...

Page 12: ...er strips with the machine Doing so may result in a fire or electrical shock Do not wrap the power cord or tie it in a knot as this may result in a fire or electrical shock Insert the power plug compl...

Page 13: ...ord or interface cables resulting in a fire or electrical shock When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet do not touch the metal part of the connec...

Page 14: ...ult in hazardous radiation exposure If the laser beam should escape and enter your eyes exposure may cause damage to your eyes When transporting the machine To prevent damage to the machine during tra...

Page 15: ...To prevent a paper jam do not turn OFF the power open close the covers and load unload the paper when printing Important Safety Instructions 8...

Page 16: ...not use alcohol benzenes paint thinners or other flammable substances Do not use tissue paper or paper towels If these substances come into contact with electrical parts inside the machine they may g...

Page 17: ...consult a physician immediately Use caution so that toner does not get into your eyes or mouth If toner should get into your eyes or mouth immediately wash with cold water and consult a physician Use...

Page 18: ...toner cartridges Do not store the toner cartridge in the following locations Locations exposed to open flames Locations exposed to direct sunlight or bright light for five minutes or more Locations ex...

Page 19: ...Dispose of the removed sealing tape according to local regulations When disposing of a used toner cartridge Place the toner cartridge into its protective bag to prevent the toner from scattering and...

Page 20: ...in the Paper Drawer 39 Loading Paper in the Multi Purpose Tray 44 Loading Paper in the Paper Deck Option 47 Loading Envelopes in the Envelope Feeder Option 50 Loading Envelopes 53 Loading Preprinted P...

Page 21: ...n panel and how to view the display Parts and Their Functions P 16 Using the Operation Panel This section describes how to use the keys on the operation panel to perform various operations such as adj...

Page 22: ...Saving Energy This section describes how to reduce power consumption Saving Energy P 67 Basic Operations 15...

Page 23: ...g the parts of the machine used for such basic operations as loading paper and replacing the toner cartridges this section also describes the keys on the operation panel and display Read this section...

Page 24: ...ine When a Problem Cannot Be Solved P 514 Lift handles Hold the lift handles when carrying the machine Relocating the Machine P 527 Multi purpose tray Load the paper into the multi purpose tray when y...

Page 25: ...er you frequently use into the paper drawer Loading Paper in the Paper Drawer P 39 USB memory port For USB memory You can connect a USB memory device to the machine and directly print the data from th...

Page 26: ...e ventilation slots prevents ventilation Installation P 3 Power socket Connect the power cord Duplex unit If paper has jammed during 2 sided printing remove this SD card slot cover Open the SD card sl...

Page 27: ...e LNK indicator blinks green when the machine is properly connected to a network LAN port Connect a LAN cable when connecting the machine to a wired LAN router etc Connecting to a Wired LAN P 185 Basi...

Page 28: ...de to remove the jammed paper Clearing Jams P 463 Transport guide at the front If paper has jammed inside the machine remove the envelope feeder cover and then raise this to remove the jammed paper Cl...

Page 29: ...djust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine Paper tray Pull out the paper tray when loading paper LINKS Loading Paper in the M...

Page 30: ...nto the machine Press the lock release levers that are marked with arrows in the illustrations to release the locks and slide the paper guides Paper level indicator Indicates the remaining amount of p...

Page 31: ...cuments waiting to be printed are listed You can select the document from the list and cancel printing of the document From the Operation Panel P 84 Back key Press to return to the previous screen If...

Page 32: ...logging on when department ID management is enabled the authentication screen is displayed Feeder Selection key Press to select the paper source or specify the paper size Select Feeder Menu P 453 ID...

Page 33: ...en changing setting values press to increase a value Settings key key Displays the Setup menu You can specify settings of the machine Setup Menu P 360 When specifying settings press to proceed to the...

Page 34: ...wing paper sizes are shown in an abbreviated form Legal LG Letter LT Executive EX Statement ST Foolscap FC 16K 16K Envelope DL DL Envelope No 10 CO Envelope ISO C5 EC5 Envelope Monarch MO Index Card I...

Page 35: ...on how to respond to the error are displayed Follow the on screen instructions to solve the problem The screen displayed when a paper jam occurs is shown below as an example When an Error Message App...

Page 36: ...n one screen If the scroll bar is displayed use to scroll up or down The text and background colors of an item are inverted when it is selected Changing a Setting Value Use to enter values Values in d...

Page 37: ...after exiting the setting menu press Using the Numeric Keys Use the numeric keys to enter text and values Entering Text P 31 Depending on the screen you cannot use the numeric keys to enter values In...

Page 38: ...alues Switching the Type of Text Press to switch the type of text that is entered Types of Text That Can Be Entered Text that can be entered is listed below Key A a 12 _ 1 ABC abc 2 DEF def 3 GHI ghi...

Page 39: ...or to move the cursor Entering a Space Press and press Example of Entering Text and Numbers Example Canon 1 1 Press repeatedly until A is selected 2 Press repeatedly until the letter C is selected 3...

Page 40: ...for printing If a message is displayed after the self diagnosis When an Error Message Appears P 480 If you specify the quick startup settings you can reduce a waiting time after the power is turned on...

Page 41: ...e operation press It may take a maximum of 10 minutes until the power is turned OFF but it is not a failure Do not turn ON the power immediately after turning OFF the power Wait for 10 seconds or more...

Page 42: ...using a network If any of the settings below is On the quick start function is disabled RARP BOOTP IPv6 Network P 182 IPSec Configuring IPSec Settings P 298 When you are using the MEAP function Check...

Page 43: ...n ON the power and then perform a shutdown Turning OFF the Power Performing a Shutdown P 33 When the machine is performing a job or is in an error state or after you change any setting using the opera...

Page 44: ...ings on the machine see Specifying Paper Size and Type P 59 For the amount of paper that can be loaded in each paper source see Paper P 569 Paper Type Paper Weight Paper Setting on the Machine Plain p...

Page 45: ...ertically or stack too much paper Do not store the paper in direct sunlight or in a place subject to high humidity dryness or drastic changes in temperature or humidity When printing on paper that has...

Page 46: ...scape 2 Custom landscape 1 Can be loaded only in the optional custom media cassette 2 Can be loaded only in the optional A5 cassette Follow the procedure below when loading paper into the optional pap...

Page 47: ...ine Loading too much paper can cause paper jams When loading paper with a logo see Loading Preprinted Paper P 55 4 Set the paper drawer Continue to Specifying the Size and Type of the Paper in the Pap...

Page 48: ...rinted with this machine You cannot print on the side that has previously been printed on Loading a Custom Size Paper To load custom size paper or other paper whose size is not found in the paper size...

Page 49: ...ight can cause misfeeds or paper jams 5 Insert the paper drawer into the machine Continue to Specifying the Size and Type of the Paper in the Paper Drawer P 60 When changing the paper size or type If...

Page 50: ...ith the side to print face up previously printed side face down When you want to print on the back side of the paper that is already printed set Manual 2 Sided MP to 2nd Side in the setting menu of th...

Page 51: ...Paper Drawer P 39 Paper Orientation See the table below to load available paper in correct orientation Paper Orientation A4 A5 portrait A6 B5 Legal Letter Executive Statement Foolscap 16K Index Card...

Page 52: ...se paper jams When loading envelopes or paper with a logo see Loading Envelopes P 53 or Loading Preprinted Paper P 55 5 Align the paper guides against the edges of the paper Slide the paper guides inw...

Page 53: ...paper Flatten any curls on the printed paper and insert it into the multi purpose tray with the side to print face up previously printed side face down When you want to print on the back side of the p...

Page 54: ...t the paper guide to the position for the paper size you are using Adjust the paper guide to the exact position for the paper size If the guide position adjustment is not exact it may cause paper misf...

Page 55: ...ding Preprinted Paper P 55 4 Close the door Continue to Specifying the Size and Type of the Paper in the Paper Drawer P 60 When changing the paper size or type If the paper size setting is other than...

Page 56: ...printed paper Flatten any curls on the printed paper and insert it into the multi purpose tray Loading Paper in the Multi Purpose Tray P 44 with the side to print face up previously printed side face...

Page 57: ...velopes at a time Paper Orientation See the table below to load available paper in correct orientation Paper Orientation custom portrait envelope custom landscape 1 Open the cover Hold the handle on t...

Page 58: ...limit line when loading envelopes Make sure that the envelope stack does not exceed the load limit line Loading too much envelopes can cause paper jams When loading envelopes see Loading Envelopes P 5...

Page 59: ...ting on the Back Side of Printed Paper Manual 2 Sided Printing You can print on the back side of printed paper Flatten any curls on the printed paper and insert it into the multi purpose tray Loading...

Page 60: ...s that you need to complete before loading envelopes For the general procedure for loading envelopes in the multi purpose tray or optional envelope feeder see the following Loading Paper in the Multi...

Page 61: ...nvelopes Monarch COM10 DL or ISO C5 in portrait orientation with the short edge toward the machine with the non glued side front side face up You cannot print on the reverse side of envelopes Use the...

Page 62: ...the proper facing and orientation For the general procedure for loading paper in the paper drawer multi purpose tray optional paper deck or optional envelope feeder see the following Loading Paper in...

Page 63: ...rinting on Paper with Logos in Landscape Orientation When loading paper in the paper drawer or paper deck Load the paper with the logo side the side to print the document face down When loading paper...

Page 64: ...tive Method P 398 Printing on Paper with Logos in Portrait Orientation When loading paper in the paper drawer or paper deck Load the paper with the front logo side the side to print the first page of...

Page 65: ...The Paper Feed Method setting When you print on preprinted paper you need to change the facing of the paper to load each time you switch between 1 sided and 2 sided printing However if Paper Feed Meth...

Page 66: ...settings to match the paper that is loaded Make sure to change the paper settings when you load the paper that is different from the previously loaded paper If the setting does not match the size and...

Page 67: ...paper drawer with the standard paper drawer 1 Press 2 Use to select Select Drawer1 Model and press When a message appears press 3 Select the type of the paper drawer to install and press 4 Perform a...

Page 68: ...paper size and press For custom size paper Custom size paper can be loaded in either portrait or landscape orientation See the table below to select the setting according to the orientation of the pap...

Page 69: ...er 5 Paper Type and press Drawer 2 Paper Type to Drawer 5 Paper Type are displayed when the paper feeder or paper deck is installed 5 Select the paper type and press LINKS Loading Paper in the Paper D...

Page 70: ...paper 2 Custom Size Custom Size 1 Before printing select the Feed A5 Vertically check box in the Paper Source tab of the printer driver 2 Before printing select the Feed Custom Paper Vertically check...

Page 71: ...4 Select MP Tray Paper Type and press 5 Select the paper type and press LINKS Loading Paper in the Multi Purpose Tray P 44 Paper P 569 Basic Operations 64...

Page 72: ...on Setting Custom size paper Custom Size Custom Size Before printing select the Feed Custom Paper Vertically check box in the Paper Source tab of the printer driver About Free Size If you frequently c...

Page 73: ...5 Select the paper type and press LINKS Loading Envelopes in the Envelope Feeder Option P 50 Paper P 569 Basic Operations 66...

Page 74: ...ly enters the power saving state sleep mode or automatically turns OFF if no operation is performed for a certain period of time or that the machine is automatically turned OFF at a fixed time on each...

Page 75: ...covers is opened or no toner cartridge is installed Selecting the Sleep Mode Level Sleep mode can be set to 2 different levels with different energy consumption reduction effects The factory default...

Page 76: ...automatically exit sleep mode at a specified time Wake Up Time Set the time to automatically exit sleep mode Sleep Timer Select On to automatically enter sleep mode at a specified time Sleep Time Set...

Page 77: ...When you are using utility software related to network If you set sleep mode to High Deep Sleep the utility software may fail in communication Basic Operations 70...

Page 78: ...turned OFF at a specified time These functions allow you to avoid useless power consumption that occurs due to failure to turn OFF the power By factory default this function is enabled 1 Start the Rem...

Page 79: ...1 hr to After 8 hr in units of hours Set Auto Shutdown Weekly Timer Select the check box to set the auto shutdown time for each day of the week Sunday to Saturday Enter the time to turn OFF the power...

Page 80: ...hine is in the process of printing cleaning or some other operation An error message is displayed If the power cannot be turned OFF automatically at the specified time a retry will be performed up to...

Page 81: ...oner 107 Combining and Printing Multiple Documents 109 Configuring Print Settings to Your Needs 113 Registering Combinations of Frequently Used Print Settings 114 Changing Default Settings 116 Using U...

Page 82: ...uter You can print a document made on your computer by using the printer driver Printing from a Computer P 76 Using Useful Print Functions You can use the print functions to print files stored in a US...

Page 83: ...driver screens in this manual may differ from your screens You can use the PCL6 printer driver as well as the UFR II printer driver The available print settings vary depending on the printer driver Fo...

Page 84: ...Printing a Document 77...

Page 85: ...pecifying Paper Size and Type P 59 1 Open a document in an application and display the print dialog box How to display the print dialog box differs for each application For more information see the in...

Page 86: ...Page Size the document is printed enlarged reduced automatically according to the size specified in Output Size Enlarging or Reducing P 87 Clickable UI You can easily specify the page layout binding...

Page 87: ...owest paper feeder Paper Type Specify the setting according to the type and basis weight of the paper to print on Loading Paper P 37 If Printer Default is selected the paper type specified for Default...

Page 88: ...r ways Canceling Prints P 83 When printing from the Windows Store app in Windows 8 Server 2012 Display the charms on the right side of the screen and use the procedure shown below Windows 8 Server 201...

Page 89: ...it is displayed go to the desktop and follow the instructions in the displayed dialog box This message appears when the machine is set to display the user name during printing and similar instances L...

Page 90: ...ayed Open the printer folder Displaying the Printer Folder P 616 right click your printer icon and click See what s printing or double click the icon of the printer driver for the machine 2 Select the...

Page 91: ...up or blinks You can cancel printing from the operation panel while the indicator is lit or blinking 1 Press 2 Use to select the document to cancel and press 3 Select Yes and press The Canceling jobs...

Page 92: ...sided Printing Enlarging or Reducing P 87 Switching 1 Sided and 2 Sided Printing P 89 Collating Printouts by Page P 91 Printing Multiple Pages onto One Sheet P 93 Printing Posters P 95 Printing Bookle...

Page 93: ...Printing Specific Pages onto Different Paper P 103 Selecting Document Type P 105 Saving Toner P 107 Combining and Printing Multiple Documents P 109 Printing a Document 86...

Page 94: ...cifying the Original Document and Paper Size Preset Ratio The print ratio is automatically set based on the document and paper size you have specified Basic Settings tab Select the document size in Pa...

Page 95: ...ng reducing ratio For example there may be large blank spaces on your printout or portions of the document that are missing The enlarging reducing settings on some applications have priority over thos...

Page 96: ...d printing always make sure that the sub output tray is closed Back Side P 19 2 sided printing may not be available with some sizes and types of paper Paper P 569 Basic Settings tab Select 1 sided Pri...

Page 97: ...pages are opened to the left when bound Short Edge Top Prints a document in such a way that the printed pages are opened to the top when bound Long Edge Top Prints a document in such a way that the p...

Page 98: ...ect Off whether the printouts are collated or not depends on the setting made on the application Collate The printouts are grouped into complete sets in sequential page order For example if you are pr...

Page 99: ...LINKS Basic Printing Operations P 78 Printing a Document 92...

Page 100: ...hing 1 Sided and 2 Sided Printing P 89 Basic Settings tab In Page Layout select the number of pages to print onto a single sheet In Page Order select the page distribution layout OK Page Layout Select...

Page 101: ...t For example if you select Across from Left the first page is printed on the top left and then the rest of the pages are arranged rightward LINKS Basic Printing Operations P 78 Switching 1 Sided and...

Page 102: ...example Poster 2 x 2 OK There are four size settings Poster 1 x 2 Poster 2 x 2 Poster 3 x 3 and Poster 4 x 4 Poster size settings cannot be selected when 2 sided printing is enabled Select 1 sided Pr...

Page 103: ...ways make sure that the sub output tray is closed Back Side P 19 Booklet printing may not be available with some sizes and types of paper The paper that is available for 2 sided printing is also avail...

Page 104: ...the pages specified on Sheets per Set Bind each bundle and then combine them as one booklet Select this option when the document has so many pages that you cannot bind them all into a single booklet...

Page 105: ...ins of printouts Page Setup tab Click Page Options Select the border type in Edging OK OK Edging Select the border type Preview Displays a preview with the selected border LINKS Basic Printing Operati...

Page 106: ...int Date Specify the position to print the print date Print User Name Specify the position to print the user name logon name for the computer used to print the document Print Page Number Specify the p...

Page 107: ...Basic Printing Operations P 78 Printing Borders P 98 Printing Watermarks P 101 Printing a Document 100...

Page 108: ...re registered watermarks Page Setup tab Select the Watermark check box Select a watermark from the drop down list OK Watermark Select the Watermark check box to display the list of the watermarks in t...

Page 109: ...ermark name Attributes Alignment Print Style Click each tab to specify the text color or print position of the watermark For more information click Help on the printer driver screen LINKS Basic Printi...

Page 110: ...on paper specified in Paper Source Different for First Others and Last You can use different paper for the first page body pages and last page respectively For example you can specify the paper in the...

Page 111: ...LINKS Basic Printing Operations P 78 Printing a Document 104...

Page 112: ...xample select General for general use or select Photos when you want to print photo images in optimal print quality General A versatile option that is suitable when printing most documents Publication...

Page 113: ...ecify detailed settings for each item selected on Objective click Advanced Settings For more information click Help on the printer driver screen LINKS Basic Printing Operations P 78 Printing a Documen...

Page 114: ...with lighter print density may become blurred Quality tab Select the document type in Objective Click Advanced Settings Select Toner Save in the Advanced Settings screen Select On from the drop down...

Page 115: ...her to enable the toner save setting for each document type Specify the toner save setting for each document type listed in Objective In the Advanced Settings screen you can specify various print sett...

Page 116: ...t all of the pages in the same paper size 1 Open a document in an application and display the print dialog box How to display the print dialog box differs for each application For more information see...

Page 117: ...documents are added to the Canon PageComposer 6 From the Document Name list select the documents to combine and click To select multiple documents click the documents while holding down SHIFT key or...

Page 118: ...from List Click the Print Settings tab to display the screen for specifying print settings such as the number of copies or 1 sided 2 sided printing The settings specified here are applied to the whole...

Page 119: ...me list select the combined document print job you want to print and click Printing starts For instructions on how to cancel printing see Canceling Prints P 83 LINKS Basic Printing Operations P 78 Pri...

Page 120: ...on the printer driver screen and you can skip the operations to specify the print settings and print immediately Specify TOP SECRET for a watermark and register it as a Profile Just select this Profil...

Page 121: ...Profile P 115 Registering a Profile 1 Change the settings that you want to register as a profile and click Add Click the Basic Settings Page Setup Finishing Paper Source or Quality tabs to specify th...

Page 122: ...lick OK Changing the settings of the selected profile You can change the settings of a selected profile In addition the changed settings can be registered as another profile LINKS Basic Printing Opera...

Page 123: ...river will be opened with 2 on 1 specified as page layout setting and you will not have to change settings each time you print To perform the following procedure log on to your computer with an admini...

Page 124: ...LINKS Basic Printing Operations P 78 Registering Combinations of Frequently Used Print Settings P 114 Printing a Document 117...

Page 125: ...a computer the data is not printed until the correct PIN is entered on the operation panel of the machine This function is useful when printing confidential documents Printing a Document Secured by a...

Page 126: ...Received E mail E Mail Print You can directly print e mail messages and their attached files received in the machine without using a computer Printing Received E mail E Mail Print P 157 Printing a Doc...

Page 127: ...evices memory capacity up to 32 GB Do not use non standard USB memory devices You may not be able to print the files properly depending on the USB memory device Do not connect anything other than a US...

Page 128: ...ect the file to print and press You can select up to 10 files To clear a selection select the file you have selected marked with and press To clear all selections select Clear All and press To display...

Page 129: ...evice from the machine Disconnect the USB memory device P 128 6 Specify the print settings as necessary Select the desired setting item press and specify the setting Icons in the description Settings...

Page 130: ...pecify the resolution for processing print data Use to select the resolution and press 600 dpi This print mode is suitable for printing at a high speed 1200 dpi Edges of characters and graphics can be...

Page 131: ...y loaded Use to select the paper source and press When you want to print a PDF file or XPS file specify Auto to automatically select the optimum paper source A paper source with custom size paper load...

Page 132: ...rinting image data such as photos High Resolution Performs fine printing by sharply reproducing the edges of characters This print mode is suitable for printing data of characters and thin lines with...

Page 133: ...s If you select On some portions of the image may be missing near the edge of the paper or the paper may be partly tainted depending on the original N on 1 Select whether to print multiple pages onto...

Page 134: ...anged in the following page order 1 2 3 4 1 2 3 4 1 2 3 4 Image Orientation Specify the print orientation of an image Use to select the print orientation and press Auto Automatically determines the pr...

Page 135: ...Select Start Printing and press Printing starts To cancel printing use the operation panel Canceling Prints P 83 8 Disconnect the USB memory device 1 Select Remove USB Memory and press 2 Select Yes an...

Page 136: ...or JPEG TIFF Def Set Select the setting item Change the default value of the selected item PDF XPS JPEG TIFF Setting items Select the item you want to set and change the default value Setting the Orde...

Page 137: ...me Ascend Displays the files in ascending order by date time Date Time Descend Displays the files in descending order by date time LINKS Printing from USB Memory USB Direct Print P 120 Printing a Docu...

Page 138: ...ter to the Machine P 131 Printing Out Secured Documents P 133 Changing the Valid Time Period for Secured Documents P 134 Sending a Secured Document from a Computer to the Machine Follow the procedure...

Page 139: ...to change it enter up to 32 alphanumeric characters for a new computer name Enter a number of up to seven digits to PIN 4 Specify the print settings and click OK Click the Basic Settings Page Setup F...

Page 140: ...p to 32 alphanumeric characters for a new user name Enter the PIN of up to seven digits If you install the Encrypted Print Driver Add in that comes with the optional SD CARD C1 kit on the machine you...

Page 141: ...and press Printing starts To cancel print jobs use the operation panel Canceling Prints P 83 Changing the Valid Time Period for Secured Documents By default the machine is set to delete secured docume...

Page 142: ...LINKS Using the Encrypted Print P 136 Installing an SD Card P 583 Printing a Document 135...

Page 143: ...nd the secured document to the machine print it out within one hour After that the secured document will be deleted from the SD card and can no longer be printed Encrypted Print Select the encrypted d...

Page 144: ...urned OFF but the machine is set to automatically delete the data three days later When you want to change the data storage period or prevent the data from being automatically deleted change the appli...

Page 145: ...ation that you are using Box A place used to store print data in the SD card is called a box Select the number of the box to store the document You can assign a name to the box to facilitate identific...

Page 146: ...x Printing a Document Stored in the Machine 1 Press When the machine is offline it does not operate even if you press Set the machine to Online Online key P 25 2 Use to select Stored Job Print and pre...

Page 147: ...tarts To cancel printing use the operation panel Canceling Prints P 83 Documents saved on the SD card can also be printed from the Box page of the Remote UI Box Page P 339 Open the box in which docume...

Page 148: ...change the settings from the Remote UI The saved documents can also be deleted manually Changing the Storage Period for Documents P 141 Manually Deleting Documents P 142 Changing the Storage Period fo...

Page 149: ...is configured so that no users general users other than the administrator can delete the documents To allow end users to operate documents you must change the settings Enabling End Users to Operate Do...

Page 150: ...the PIN and click OK 4 Select the check box of the document to delete and click Delete The selected document is deleted You can click the text link under File Name to check the details of the documen...

Page 151: ...g the printer driver If you set a PIN the stored documents can be accessed by only limited users enhancing the security 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 C...

Page 152: ...To set a PIN select the Set PIN check box and enter a number of up to seven digits for the PIN in the PIN text box For confirmation enter the same number in the Confirm text box You cannot use 0 as th...

Page 153: ...e unavailable depending on the file structure PDF file 1 PS file EPS file JPEG file TIFF file XPS file 1 Version 1 7 is supported You cannot print any image file exceeding the following data size PDF...

Page 154: ...ck to print a PS or EPS file Image File Click to print a JPEG or TIFF file XPS Files Click to print an XPS file 4 Click Browse When the dialog box for selecting the file appears select the file to pri...

Page 155: ...en you print a PDF file linked to a policy server Specify the Policy Server User Name and Policy Server Password settings 5 Specify the print settings as necessary Print Settings for Direct Print P 15...

Page 156: ...It may take some time until printing starts LINKS Using Remote UI P 332 Printing a Document 149...

Page 157: ...ar the Prioritize Print Ticket check box If the check box is selected some items are unavailable Icons in the description Settings for printing PDF files Settings for printing PS EPS files Settings fo...

Page 158: ...ect the printing method to reproduce halftones the intermediate range between the lighter and darker areas of an image For PDF files and XPS files you can specify the halftones for each image data typ...

Page 159: ...ext Graphics and Image sRGB Color data is converted to black and white data to generate color conscious smooth gradation NTSC Color data is converted to black and white data to generate appearances eq...

Page 160: ...original aspect ratio kept If Paper Size is set to Auto this item is unavailable Image Orientation Specify the print orientation of an image Auto Automatically determines the print orientation based o...

Page 161: ...r the paper may be partly tainted depending on the original Print 2 Sided Select the check box to print on both sides of the paper Binding Location Select whether to bind the long edge or short edge o...

Page 162: ...following page order 1 1 1 2 2 2 3 3 3 4 4 4 Collate The printouts are grouped into complete sets in sequential page order For example if you are printing three copies of a four page document the pri...

Page 163: ...LINKS Printing without Opening a File Direct Print P 146 Printing a Document 156...

Page 164: ...ssage is printed with e mail header information An HTML e mail message is printed as a plain text If a line without line feed in an e mail message contains more than 1 000 characters excessive charact...

Page 165: ...e attached files are not printed If the SD card is installed the printable file size is 100 MB or less per file Configuring E Mail Print Settings This section describes how to specify the settings for...

Page 166: ...mail server are printed If you send e mails that you want to print to the machine in advance you can automatically print the e mails at regular time intervals or print all stored e mails in an arbitra...

Page 167: ...he specified time intervals You can also specify this setting by using POP3 RX Interval in the setting menu of the operation panel POP3 RX Interval P 393 Preventing E mails from Being Automatically Re...

Page 168: ...a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed From the Operation Panel 8 Specify other settings for E Mail Print...

Page 169: ...s 1 Press When the machine is offline it does not operate even if is pressed Set the machine to Online Online key P 25 2 Use to select E Mail Print Utility and press 3 Select Received E Mail and press...

Page 170: ...t could not be received on this machine are printed on the source multifunction printer When the optional SD card is installed on the machine the maximum size of a printable TIFF file is limited to 10...

Page 171: ...165 Connecting to a Mobile Device 166 Making the Best Use of the Machine by Utilizing Applications 167 Using AirPrint 169 Printing with AirPrint 173 If AirPrint Cannot Be Used 175 Using Google Cloud P...

Page 172: ...riate application to perform printing with ease You can also use a mobile device to operate the machine remotely check the printing status and change machine s settings Connecting to a Mobile Device P...

Page 173: ...ess LAN router For how to set and operate your wireless LAN router and mobile devices see the instruction manuals for the devices or contact your manufacturers The machine does not come with a wireles...

Page 174: ...machine at any time and from anywhere for example even while you are on the go Using Google Cloud Print P 176 Printing with Mopria This machine also supports Mopria Using Mopria allows you to print wi...

Page 175: ...Can Be Used Conveniently with a Mobile Device 168...

Page 176: ...ttings You can register information including the name of the machine and installation location that is used for identifying the machine You can also disable the AirPrint function of the machine Use t...

Page 177: ...4 Click Edit 5 Specify the required settings and click OK Can Be Used Conveniently with a Mobile Device 170...

Page 178: ...rinting so far This phenomenon occurs because mDNS Name Configuring DNS P 220 of IPv4 is also changed automatically In this case add the machine to the Mac again Using the operation panel You can also...

Page 179: ...Trademarks Apple Bonjour iPad iPhone iPod touch Mac Mac OS Mac OS X AirPrint and the AirPrint logo are trademarks of Apple Inc Can Be Used Conveniently with a Mobile Device 172...

Page 180: ...c OS X 10 9 or later when you use USB connection Network Environment You need one of the following environments The Apple device and the machine are connected to the same LAN The Mac and the machine a...

Page 181: ...e is turned ON and that it is connected to your Mac For how to make sure of this see Getting Started Manuals Included with the Machine P 587 2 Add the machine to the Mac from System Preferences Printe...

Page 182: ...he machine are connected to the same LAN If the machine is turned ON it may take several minutes before the machine is ready for communication Make sure that Bonjour on your Apple device is enabled Ma...

Page 183: ...r paying all Internet connection fees You may not be able to use this function in some countries or regions Google Cloud Print does not support printing from IPv6 addresses To use Google Cloud Print a...

Page 184: ...or On and press Registering the Machine with Google Cloud Print Registering the machine with Google Cloud Print allows you to print from anywhere 1 Start the Remote UI and log on in Management Mode S...

Page 185: ...he Use Google Cloud Print check box and then click OK To reregister the machine To reregister the machine if the owner of the machine has changed or for other reasons unregister the machine and regist...

Page 186: ...le Chrome You can also register the machine from a mobile device or Google Chrome The machine s display shows the following confirmation screen before completion of the registration Perform Yes to com...

Page 187: ...h a Mobile Device Enter the IP address of the machine into the Web browser and start the Remote UI Check the IP address set to the machine in advance Network Status Print P 536 If you have any questio...

Page 188: ...ons 197 Enabling IPP IPPS 203 Setting Up Print Server 212 Configuring the Machine for Your Network Environment 216 Configuring Ethernet Settings 217 Setting a Wait Time for Connecting to a Network 219...

Page 189: ...machine has also been designed for convenience and ease of use Relax and proceed with the network setup one step at a time Connecting to a Computer Viewing the Machine s Network Settings Connecting t...

Page 190: ...ork For more information see the instruction manuals for the devices you are using or contact the device manufacturers Make sure that the network settings have been completed on the computer If the ne...

Page 191: ...cting to a Wired LAN P 185 Set the IP address At the time of purchase the machine is set to automatically acquire an IP address Change this setting if you want to use a specific IP address Setting IP...

Page 192: ...onnect a LAN cable Connect the machine to a router by using a LAN cable Push the connector in until it clicks into place 2 Check that the LNK indicator is lit When the LNK indicator does not light up...

Page 193: ...You can set the IP address manually Setting IP Addresses P 187 LINKS Connecting to a Network P 183 Network 186...

Page 194: ...a network requires a unique network IP address Two versions of IP addresses are available IPv4 and IPv6 Configure these settings depending on the network environment To use IPv6 addresses you need to...

Page 195: ...Wired LAN P 185 Setting IPv4 Address 1 Press 2 Use to select Network and press When a message appears press 3 Select TCP IP Settings IPv4 Settings IP Mode 4 Configure IP address settings Auto Select...

Page 196: ...guring the DNS Dynamic Update Function Configuring DNS P 220 Specifying Settings for the DHCP Server to Constantly Assign the Same IP Address If you do not want to use DHCP BOOTP RARP to assign an IP...

Page 197: ...I screen can be displayed with your computer Starting Remote UI P 333 If you have changed the IP address after installing the printer driver By following the procedure for changing the standard TCP IP...

Page 198: ...e the instruction manual of your router 1 Display the setting screen of the router 2 Check the range of IP addresses assigned by DHCP The range of IP addresses assigned by DHCP is set according to you...

Page 199: ...nd a router A link local address is automatically set when the IPv6 function of the machine is enabled Manual address 1 An address that is entered manually When using this address specify the prefix l...

Page 200: ...4 Click Edit in IPv6 Settings 5 Select the Use IPv6 check box and configure the required settings Network 193...

Page 201: ...rts with ff or multicast address the address of 0000 0000 all zeros or an address that starts with 0 0 0 0 0 ffff or 0 0 0 0 0 0 Prefix Length Enter a number that indicates how many bits are available...

Page 202: ...Selecting settings from the operation panel You can also enable or disable IPv6 addresses from the setting menu of the operation panel IPv6 Settings P 378 If you changed the IP address after installi...

Page 203: ...setup procedures including the printer driver installation For more information see the Printer Driver Installation Guide Printing protocols are rules for delivering document data created on a compute...

Page 204: ...LPD RAW IPP IPPS WSD Web Services on Devices and FTP This section describes the settings of LPD RAW IPP IPPS and WSD To use FTP see Using FTP Clients P 602 1 Start the Remote UI and log on in Manageme...

Page 205: ...eck box to include the information such as user names and file names on printouts When not printing the information clear the check box RX Timeout Set the time period after which the print job automat...

Page 206: ...n to notify the computer of machine status and print completion select the check box When not using clear the check box RX Timeout Set the time period after which the print job automatically ends when...

Page 207: ...ication When using the user authentication function for IPP Print select the check box and set the user name and password When not using clear the check box User Name Enter up to 24 alphanumeric chara...

Page 208: ...ia WSD This check box is automatically selected when the Use WSD Printing check box is selected Use Multicast Discovery Select the check box to set the machine to reply to multicast discovery messages...

Page 209: ...occur when the IP address of the machine has been changed or when a printer has been added via the Windows printer folder These errors are typically caused by incorrect printer port settings For examp...

Page 210: ...nfigure the IPP print settings by using the Remote UI before staring the procedure Configuring Printing Protocols and WSD Functions P 197 If Using Windows Vista 7 8 Server 2008 Server 2012 Installing...

Page 211: ...machine ipp for the connection destination Example http 192 168 1 81 ipp To use IPPS enter https IP address of the machine ipp for the connection destination Example https 192 168 1 81 ipp When you ar...

Page 212: ...ver folder on the User Software DVD ROM If using the IPP authentication function When you are prompted to enter the password enter the user name and password and click OK Configuring Printing Protocol...

Page 213: ...1 81 When you are using a DNS server enter host name of the machine domain name instead of IP address of the machine example https my_printer example com 3 Click Continue to this website not recommen...

Page 214: ...se 7 Clear the Enable Protected Mode requires restarting Internet Explorer check box when it is selected 8 Click OK The screen returns to the Remote UI screen 9 Exit the Web browser 10 Repeat steps 1...

Page 215: ...store and click Browse 15 Select Trusted Root Certification Authorities and follow the on screen instructions to complete the certificate import wizard 16 If you have cleared the Enable Protected Mod...

Page 216: ...into the drive on the computer before starting the procedure Close the setup screen that is displayed when the DVD ROM is inserted 1 Open the Printer Folder Displaying the Printer Folder P 616 2 Doubl...

Page 217: ...for the connection destination Example http 192 168 1 81 ipp To use IPPS enter https IP address of the machine ipp for the connection destination Example https 192 168 1 81 ipp When you are using a D...

Page 218: ...VD ROM 64 bit operating systems Select UFR II your language x64 Driver folder on the User Software DVD ROM If using the IPP authentication function When you are prompted to enter the password enter th...

Page 219: ...install printer drivers over the network depending on the operating system and the bit architecture 32 bit or 64 bit of the print server and client computers When implementing a print server in a doma...

Page 220: ...vers as necessary This operation is required if you want to install printer drivers in other computers running a different bit architecture via the print server 1 Click Additional Drivers 2 Select the...

Page 221: ...Insert the User Software DVD ROM into the drive on the computer and click Browse 4 Specify the folder that contains additional drivers select the INF file and then click Open Select the folder as sho...

Page 222: ...Server 1 Locate the shared printer in the print server Displaying Shared Printers in the Print Server P 617 2 Double click the shared printer 3 Follow the on screen instructions to install the printer...

Page 223: ...aries depending on the purpose of the network The machine has been designed to be compatible with as many network configurations as possible and it is equipped with a variety of technologies Consult y...

Page 224: ...iver Auto Detect 4 Select whether to configure Ethernet settings automatically or manually Configuring Ethernet settings automatically Select On and press The machine detects and automatically sets th...

Page 225: ...When you select 1000 Base T the setting for Communication Mode is changed to Full Duplex 5 Perform a hard reset Performing a Hard Reset P 451 The settings are enabled after the hard reset is performed...

Page 226: ...seconds immediately after you change the way that network devices are connected or if you add a new device If this type of problem occurs set a wait time for connecting to the network 1 Press 2 Use to...

Page 227: ...h an IP address Configure the DNS mDNS or DHCP option settings as necessary Note that the procedures for configuring DNS are different for IPv4 and IPv6 1 Start the Remote UI and log on in Management...

Page 228: ...econdary DNS Server Address Enter the IP address of a secondary DNS server if any You can also set the IP address from the operation panel IPv4 Settings P 375 Host Name Enter up to 47 alphanumeric cha...

Page 229: ...server You can also specify whether to obtain a host name from the operation panel IPv4 Settings P 375 DNS Dynamic Update Select the check box to enable Option 81 to dynamically update the DNS records...

Page 230: ...IPv6 Addresses P 192 DNS Settings Primary DNS Server Address Enter the IP address of a DNS server You cannot enter an address that starts with ff or multicast address the address of 0000 0000 all zero...

Page 231: ...o the DNS server select the check box for Register Manual Address Register Stateful Address or Register Stateless Address mDNS Settings DHCP Option Settings Use mDNS Adopted by Bonjour mDNS multicast...

Page 232: ...The settings are enabled after the hard reset is performed LINKS Setting IPv4 Address P 188 Setting IPv6 Addresses P 192 Network Status Print P 536 Network 225...

Page 233: ...printer name in an SMB network with an IP address To enable WINS the WINS server must be specified The function is not available in an IPv6 network 1 Start the Remote UI and log on in Management Mode...

Page 234: ...ter up to 64 characters depending on the character type Leave the text box blank if there is no scope ID set for your computer SMB Server Name When registering the machine in the WINS server you can s...

Page 235: ...so applied to Workgroup Name under SMB Settings 6 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after the hard reset is performed Selectin...

Page 236: ...n you use SNTP the system checks the time server periodically so that the system clock is always accurate The SNTP of the machine supports both NTP version 3 and SNTP versions 3 and 4 servers 1 Start...

Page 237: ...Enter the IP address of the NTP or the SNTP server If DNS is available on the network you can enter host name domain name or FQDN of up to 255 alphanumeric characters instead example ntp example com P...

Page 238: ...Network TCP IP Settings and then clicking Check NTP Server Connection in SNTP Settings that appears If a proper connection has been established the result is displayed as shown below Note that this op...

Page 239: ...n Because this information is exposed to the network in plain text your network will be vulnerable to attacks If you want to ensure network security disable SNMPv1 and use SNMPv3 SNMPv3 With SNMPv3 yo...

Page 240: ...3 Click Network SNMP Settings 4 Click Edit 5 Specify SNMPv1 settings If you do not need to change SNMPv1 settings proceed to the next step Network 233...

Page 241: ...Read Write Permits both viewing and changing the values of MIB objects Read Only Permits only viewing the values of MIB objects Dedicated Community Dedicated Community is a preset community intended e...

Page 242: ...Encryption No or Authentication No Encryption No for the desired combination of authentication and encryption settings Authentication Algorithm Click the Authentication Yes Encryption Yes or Authentic...

Page 243: ...printer management information of the machine via SNMP To disable monitoring of the printer management information clear the check box Reject SNMP Packets While in Sleep Mode Select the check box to...

Page 244: ...ling Both SNMPv1 and SNMPv3 If both versions of SNMP are enabled it is recommended that MIB access permission in SNMPv1 be set to Read Only MIB access permission can be set independently in SNMPv1 and...

Page 245: ...computer If the machine is connected to such a network imageWARE Enterprise Management Console searches the network for the machine by using protocols such as Service Location Protocol SLP to gather i...

Page 246: ...onitoring by device management software If you do not want to set the machine to respond clear the check box Scope Name To include the machine into a specific scope enter up to 32 characters for the s...

Page 247: ...ass Enter a number from 0 to 254 Notification Interval Specify how often the machine notifies a device management software of its power status Enter a number in seconds from 60 to 65535 3 Click OK 5 P...

Page 248: ...LINKS Entering Sleep Mode P 68 Network 241...

Page 249: ...the SMB network SMB supports only NetBIOS over TCP IP and does not support NetBEUI Configure the IP address before configuring the SMB settings Setting IP Addresses P 187 SMB is enabled only when the...

Page 250: ...iguration is automatically used for Server Name if any A change to the server name in Server Name is also applied to SMB Server Name under WINS Configuration Workgroup Name To specify the name of the...

Page 251: ...of the machine you can enter up to 13 characters depending on the character type You cannot use spaces 6 Click OK 7 Perform a hard reset Click Device Control select Hard Reset and then click Execute T...

Page 252: ...ia SMB network Connecting to the SMB Network P 245 Installing the Printer Driver P 246 Connecting to the SMB Network 1 Display Local Area Connection Properties Displaying Local Area Connection Propert...

Page 253: ...nstall the printer driver by following the procedure described in the Printer Driver Installation Guide When a port selection screen appears during installation Follow the procedure below 1 Click Add...

Page 254: ...the Machine s Functions 277 Restricting the Printing Operations 278 Restricting USB Functions 282 Restricting Operation Panel Functions 285 Disabling HTTP Communication 288 Disabling Remote UI 289 Di...

Page 255: ...ecurity functions Set the necessary configuration depending on your network environment You can configure the best security system by building an environment that inhibits access to printers on your i...

Page 256: ...from Unauthorized Access 0X7U 03R Prevent unauthorized third parties from accessing and using the machine You can implement multiple security measures such as managing user access privileges and using...

Page 257: ...articipating in a computer network A global IP address is used for the communication connecting to the Internet and a private IP address is used for the communication within a local area network such...

Page 258: ...ion on the TLS Encrypted Communication see Implementing Robust Security Features P 293 and on the procedures to specify see Using TLS for Encrypted Communications P 294 Setting PIN to Manage Informati...

Page 259: ...quires the System Manager password The password is set to 7654321 by default and can be changed to allow only specific administrators to change the settings Setting the System Manager Password P 253 D...

Page 260: ...ecurity of the machine so make sure that only Administrators know the System Manager password The factory default setting of the System Manager password is 7654321 Note that it is not preferable to us...

Page 261: ...fault password is 7654321 6 Enter a new password Set Change Password To set or change the password select the check box and enter up to 16 alphanumeric characters for the password in the Password text...

Page 262: ...ion Enter up to 128 characters for the contact information of the administrator E Mail Address Enter up to 64 alphanumeric characters for the e mail address of the administrator System Manager Comment...

Page 263: ...itional settings are required if you want to enable Department ID Management for printing from a computer Registering Editing Department ID and PIN P 256 Enabling the Department ID Management P 257 Se...

Page 264: ...en digits both in the PIN and Confirm text boxes Editing the settings of the registered Department ID 1 Click the corresponding text link under Department ID to edit 2 Change the settings as necessary...

Page 265: ...Registration 3 Click Department ID Management Settings 4 Select the Enable Department ID Management check box and click OK Enable Department ID Management Select the check box to enable Department ID...

Page 266: ...irs for TLS encrypted communication Using TLS for Encrypted Communications P 294 After completing the settings of key pairs configure the settings shown below Log on to the Remote UI in Management Mod...

Page 267: ...and PIN as necessary To perform the following procedure log on to your computer with an administrator account 1 Open the printer folder Displaying the Printer Folder P 616 2 Right click your printer i...

Page 268: ...epartment ID PIN at Device Select the check box if the machine and the computer are connected via a USB or WSD port 3 Click OK Logging on to the machine When you try to print from a computer when Depa...

Page 269: ...and click OK If you clear the check box users cannot print by a method that is not supported by Department ID Management or perform Direct Print from the Remote UI that the users log on in Management...

Page 270: ...pears press 3 Select Remote UI Settings RUI Access Sec Set 4 Select On and press 5 Select Remote UI Access PIN and press 6 Set a PIN Enter up to 7 digits and press As Confirm PIN is displayed for conf...

Page 271: ...ized third parties can access computers and other communication devices that are connected to a network To prevent this unauthorized access specify the settings for packet filter a feature that restri...

Page 272: ...ddresses by specifying port numbers Up to 16 IP addresses or ranges of IP addresses can be specified for both IPv4 and IPv6 The maximum number of port numbers that can be specified for a single IP add...

Page 273: ...ddress TX Filter Select to restrict sending data from the machine to a computer by specifying IPv6 addresses IPv6 Address RX Filter Select to restrict receiving data from the machine to a computer by...

Page 274: ...ses Communications with other devices are prohibited 2 Specify address exceptions Enter the IP address or the range of IP addresses in Register Address and click Add Check for entry errors If IP addre...

Page 275: ...check box enter a port number 1 to 65535 in Port Number and click Add Check for entry errors If IP addresses or the port numbers are incorrectly entered you may be unable to access the machine from th...

Page 276: ...the machine Allow Select to block communication packets when they are sent to or received from devices whose IP addresses are entered in Exception Addresses Communications with other devices are permi...

Page 277: ...xecute The settings are enabled after the hard reset is performed Using the operation panel You can also enable or disable IP address filtering from the Setting menu of the operation panel Address Fil...

Page 278: ...addresses or block devices with specified MAC addresses but permit other communications Up to 50 MAC addresses can be specified 1 Start the Remote UI and log on in Management Mode Starting Remote UI...

Page 279: ...Filter Select the check box to restrict communication Clear the check box to disable the restriction Default Policy Select the precondition to allow or reject other devices to communicate with the mac...

Page 280: ...er Outgoing multicast and broadcast packets cannot be filtered Deleting a MAC address from exceptions Select a MAC address and click Delete 3 Click OK 6 Perform a hard reset Click Device Control selec...

Page 281: ...management of traffic between in house and outside networks but also blocks unauthorized access and consolidates anti virus protection for enhanced security When you use Google Cloud Print to print o...

Page 282: ...to also use the specified proxy server for communication with devices in the same domain Use Proxy Authentication To enable authentication by the proxy server select the check box and enter up to 24...

Page 283: ...nabled after the hard reset is performed Using the operation panel Proxy settings can also be accessed from the setting menu of the operation panel Proxy Settings P 382 LINKS Using Google Cloud Print...

Page 284: ...unctions Restricting the Printing Functions Restricting the Printing Operations P 278 Restricting USB Functions Restricting USB Functions P 282 Restricting Operation Panel Functions Restricting Operat...

Page 285: ...ies to use the machine To use this function you must install an optional SD card Installing an SD Card P 583 Even when the printing operations are restricted settings lists and reports can be printed...

Page 286: ...4 Click Edit 5 Enter the System Manager password in Current System Manager Password 6 Select the Restrict Printer Jobs check box and click OK Security 279...

Page 287: ...enabled after the hard reset is performed When the printing operations are restricted Only Stored Job Print can be performed from the printer drivers Printing a Document Stored in the Machine Stored J...

Page 288: ...Printing a Document Stored in the Machine Stored Job Print P 137 Security 281...

Page 289: ...282 Restricting the USB Direct Print Function P 283 Restricting the USB Connection with a Computer You can disable the USB port for connecting a computer located on the back side of the machine Conne...

Page 290: ...ng the USB Direct Print Function You can disable printing data from a USB memory device This makes it impossible to print data stored in the USB memory 1 Start the Remote UI and log on in Management M...

Page 291: ...ble direct printing from a USB memory device Select the check box to enable printing from a USB memory device If you also select the Automatically Display USB Direct Print Screen check box the USB Dir...

Page 292: ...f the keys on the operation panel to prevent the settings of the machine from being carelessly changed 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Reg...

Page 293: ...k box of the key to restrict and click OK Keys to Lock You can select the check box to lock the corresponding key even when it is pressed on the operation panel Clear the check box to unlock the key Y...

Page 294: ...Functions of the Keys Operation Panel P 24 Security 287...

Page 295: ...lities such as the Remote UI WSD printing and printing with Google Cloud Print 1 Press 2 Use to select Network and press When a message appears press 3 Select TCP IP Settings HTTP 4 Select Off and pre...

Page 296: ...might want to disable the Remote UI to reduce the risk of having your machine controlled remotely over the network by malicious third parties 1 Press 2 Use to select Network and press When a message...

Page 297: ...etwork blocking malicious third party intrusions via the LAN port 1 Press 2 Use to select Interface and press 3 Select Interface Selection and press When a message appears press 4 Select Network and p...

Page 298: ...te UI screen and printing the print history list The print job history is updated and maintained even if it is set to be hidden so that administrators can view the history as necessary 1 Start the Rem...

Page 299: ...e check box Allow to Retrieve Job Log with Management Software If you select the check box device management software such as imageWARE Enterprise Management Console can be used to obtain a print job...

Page 300: ...b browser or an e mail application IPSec encrypts the whole or payloads of IP packets This enables IPSec to offer a more versatile security system than TLS Configuring IPSec Settings P 298 IEEE 802 1X...

Page 301: ...TLS must be enabled when the Remote UI is used for specifying settings for IPSec Pre Shared Key Method IEEE 802 1X authentication TTLS PEAP or SNMPv3 To use TLS encrypted communication you need to se...

Page 302: ...or the certificate icon Verifying Key Pairs and Digital Certificates P 329 If Default Key Settings is not displayed When TLS is already enabled by Remote UI Settings or IPP Print Settings Default Key...

Page 303: ...t the check box When not using clear the check box Using TLS for a function that is compatible with encrypted communication Using TLS for IPP printing Make the following setting to perform IPP printin...

Page 304: ...mote UI Settings P 390 Starting the Remote UI with TLS If you try to start the Remote UI when TLS is enabled a security alert may be displayed regarding the security certificate In this case check tha...

Page 305: ...ne Registering Security Policies P 299 Enabling IPSec Communication P 306 System Requirements IPSec that is supported by the machine conforms to RFC4301 RFC4302 RFC4303 and RFC4305 Operating systems s...

Page 306: ...registered You can register multiple policies according to a combination of the IP address and the port number After registering policies specify the order in which they are applied Selector Selector...

Page 307: ...3 Click Security IPSec Settings 4 Click IPSec Policy List 5 Click Register IPSec Policy Security 300...

Page 308: ...ck box Policy Name Enter up to 24 alphanumeric characters for a name that is used for identifying the policy Enable Policy Select the check box to enable the policy When not using the policy clear the...

Page 309: ...r devices to apply the policy from the list shown below All IP Addresses Select to use IPSec for all IP packets All IPv4 Address Select to use IPSec for all IP packets that are sent to or from an IPv4...

Page 310: ...lgorithm To automatically set the algorithm that is used for key exchange select the Auto check box If you select the check box the algorithm is set as shown below Authentication SHA1 and MD5 Encrypti...

Page 311: ...te or verify the certificate by clicking the corresponding text link under Key Name or the certificate icon Verifying Key Pairs and Digital Certificates P 329 9 Specify the IPSec Network Settings Use...

Page 312: ...ect Auto ESP Authentication ESP is enabled and the authentication algorithm is set to SHA1 and MD5 ESP Encryption ESP is enabled and the encryption algorithm is set to 3DES CBC and AES CBC Using ESP C...

Page 313: ...Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled after a hard reset is performed Enabling IPSec Communication After completion of registering...

Page 314: ...3 Click Security IPSec Settings 4 Click Edit 5 Select the Use IPSec check box and click OK Security 307...

Page 315: ...ding receiving the packets that are not available for the policies clear the check box 6 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are enabled aft...

Page 316: ...ificates P 326 TLS The machine and the authentication server authenticate each other by mutually verifying their certificates A key pair issued by a certification authority CA is required for the clie...

Page 317: ...3 Click Network IEEE 802 1X Settings 4 Click Edit 5 Select the Use IEEE 802 1X check box enter the login name in the Login Name text box and specify the required settings Security 310...

Page 318: ...tificate You cannot use TLS with TTLS or PEAP 2 Select a key from the list of keys and certificates and click Default Key Settings Viewing details of a key pair or certificate You can check the detail...

Page 319: ...ick the PAP radio button 2 Click Change User Name Password To specify a user name other than the login name clear the Use Login Name as User Name check box Select the check box if you want to use the...

Page 320: ...password select the check box and enter up to 24 alphanumeric characters for the new password both in the Password and Confirm text boxes 6 Click OK 7 Perform a hard reset Click Device Control select...

Page 321: ...tion panel You can also enable or disable IEEE 802 1X authentication from the setting menu of the operation panel IEEE802 1X P 392 LINKS Configuring Settings for Key Pairs and Digital Certificates P 3...

Page 322: ...r third parties to abuse digital certificates A digital certificate that contains a public key of a certification authority CA is referred to as a CA certificate CA certificates are used for verifying...

Page 323: ...certificates 2 Not supported when the operating system of the device the machine communicates with is Windows 8 Server 2012 Encrypted communication may also be unavailable with other Windows versions...

Page 324: ...f signed certificates are used with key pairs generated in Network Communication With a Key and Certificate Signing Request CSR you can apply for a CA issued digital certificate for the key pair gener...

Page 325: ...k OK A key pair cannot be deleted if it is currently used for some purpose such as when TLS or IEEE 802 1X is displayed under Key Usage In this case disable the function or replace the key pair before...

Page 326: ...ettings Validity Start Date yyyy mm dd Enter the validity start date of the certificate in the range between 01 01 2000 and 31 12 2037 Validity End Date yyyy mm dd Enter the validity end date of the c...

Page 327: ...me when the DNS server is used Enabling IPP IPPS P 203 7 Click OK Keys for network communication may take approximately 10 to 15 minutes to generate After a key pair is generated it is automatically r...

Page 328: ...y pair cannot be deleted if it is currently used for some purpose such as when TLS or IEEE 802 1X is displayed under Key Usage In this case disable the function or replace the key pair before deleting...

Page 329: ...igning Request CSR Settings Country Region Enter up to 2 characters for the Internet country code State City Enter up to 24 alphanumeric characters for the location as necessary Organization Organizat...

Page 330: ...ertification authority Register the digital certificate issued by the certification authority You cannot use the key pair generated by the Certificate Signing Request CSR until the certificate is regi...

Page 331: ...6 Click Browse in File Path specify the file for the certificate signing request and click Register LINKS Using CA issued Key Pairs and Digital Certificates P 326 Verifying Key Pairs and Digital Cert...

Page 332: ...Using TLS for Encrypted Communications P 294 Configuring IPSec Settings P 298 Security 325...

Page 333: ...of the machine Key and Certificate Requirements P 315 Up to 8 key pairs including the preinstalled ones can be registered and up to 150 CA certificates including the 72 preinstalled ones can be regist...

Page 334: ...is currently used for some purpose such as when TLS or IEEE 802 1X is displayed under Key Usage In this case disable the function or replace the key pair before deleting it The preinstalled CA certifi...

Page 335: ...haracters for the name of the key pair to be registered Password Enter up to 24 alphanumeric characters for the password of the private key set for the file to be registered Registering a CA certifica...

Page 336: ...ture 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Security Key and Certificate Settings or CA Certificate Settings Click Key and C...

Page 337: ...n 5 Check the details of the certificate and click Certificate Verification The result from verifying the certificate is displayed as shown below LINKS Generating Key Pairs P 317 Using CA issued Key P...

Page 338: ...UI Screens 336 Managing Documents and Checking the Machine Status 342 Enabling End Users to Operate Documents 348 Setting Up Menu Options from Remote UI 351 Saving Loading Registered Data 353 Saving R...

Page 339: ...e Remote UI Managing Documents and Checking the Machine Status P 342 Setting Up Menu Options from Remote UI P 351 Saving Loading Registered Data P 353 Basics of the Remote UI Starting Remote UI P 333...

Page 340: ...fe80 2e9e fcff fe4e dbce If using a DNS server You can enter host name of the machine domain name instead of IP address of the machine example http my_printer example com If a security alert is displa...

Page 341: ...ame About User Name By default User Name is not displayed to disable general users to operate documents If you want to operate documents in General User Mode log on in Management Mode and enable Allow...

Page 342: ...Using Remote UI 335...

Page 343: ...g Out Logs off from the Remote UI The Login page will be displayed Mail to System Manager Displays a window for creating an e mail to the system manager specified in Management Settings under Security...

Page 344: ...rint jobs Settings Registration Displays Settings Registration page When you have logged on in Management Mode you can change the settings items and save load the registered data Setting Up Menu Optio...

Page 345: ...to display the currently displayed page You can check what page is currently displayed Refresh Icon Refreshes the currently displayed page Top Icon Moves the scroll box up to the top of the page when...

Page 346: ...ngs on the Settings Registration page only when you have logged on in Management Mode If you log on in General User Mode Utility Menu Device Control Department ID Management and Import Export are not...

Page 347: ...ick Open to open the box of the entered number Box List You can click the text link under Box Number to open the applicable box Top Icon Moves the scroll box up to the top of the page when the page is...

Page 348: ...the series of pages you opened to display the currently displayed page You can check what page is currently displayed Top Icon Moves the scroll box up to the top of the page when the page is scrolled...

Page 349: ...can check the print status currently being printed or waiting to be printed of the documents designated to be printed from a computer and delete or interrupt documents Log on to the Remote UI Starting...

Page 350: ...w General User Job Operation Enabling End Users to Operate Documents P 348 If you entered your user name when you logged on in General User Mode your user name will only be displayed on the documents...

Page 351: ...be 1 5 GB or less 421 The e mail message size exceeds 25 MB If the SD card is installed on the machine the message size of an e mail to send must be 25 MB or less 422 The size of an attached file exc...

Page 352: ...e on the display of the machine When an Error Message Appears P 480 If two or more errors occur only the error code of a lower number is displayed You can also check error codes by using the E Mail RX...

Page 353: ...or Cancel Device Features Checking System Manager Information Information about the machine and the system manager is displayed This information is what has been set in Security Management Settings on...

Page 354: ...t Total Counter The total number of pages that have been printed is displayed Log on to the Remote UI Starting Remote UI P 333 Status Monitor Cancel Check Counter LINKS Remote UI Screens P 336 Using R...

Page 355: ...at you can delete or interrupt the documents even when you log on to the Remote UI in General User Mode 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Re...

Page 356: ...ration check box and click OK Allow General User Job Operation If you select the check box general users will be able to operate the documents of which the user name matches the one that was used to l...

Page 357: ...LINKS Remote UI Screens P 336 Using Remote UI 350...

Page 358: ...using the Remote UI 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click the menu item you want to set and click Edit For more informatio...

Page 359: ...gs Department ID Management Setting the Department ID Management P 256 Security Security P 248 Import Export Saving Loading Registered Data P 353 License Other You can change messages shown on the mes...

Page 360: ...is turned ON wait until the Starting up 80 Initializing MEAP Do not turn power OFF message disappears If you proceed to an import export operation while this message is displayed saving loading of re...

Page 361: ...omputer It is recommended that you regularly back up important settings 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Import Export...

Page 362: ...tings Specific to Print Mode P 417 select this check box Encryption Password Enter the password to encrypt data to be exported using up to 32 characters Enter the same password in Confirm If no passwo...

Page 363: ...import settings from another machine if it is the same model as your machine 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Click Import E...

Page 364: ...ed 5 Click Start Importing 6 Click OK The specified setting data will be imported into the machine 7 Perform a hard reset Click Device Control select Hard Reset and then click Execute The settings are...

Page 365: ...395 Print Quality 399 Interface 403 User Maintenance 406 Print Mode 415 Settings Specific to Print Mode 417 UFR II 418 PCL 419 Imaging 425 XPS 431 PDF 435 PS 439 MEAP Settings 442 Check Counter 443 In...

Page 366: ...Settings that are specified on the printer driver will override those specified on the operation panel When you perform USB Direct Print or Direct Print the settings specified for printing or stored i...

Page 367: ...panel the Setup menu appears to show the setting items under each function item Control Menu P 361 Paper Source P 374 Network P 375 Layout P 395 Print Quality P 399 Interface P 403 User Maintenance P...

Page 368: ...65 Show Warnings P 365 Date Time Settings P 367 Main Pwr Quick Start P 368 SD Card P 369 Interrupt Print P 369 Sec Print Del Time P 369 Secure Job Log P 369 USB Connected PC OS P 370 PDL Selection PnP...

Page 369: ...tion Auto Sleep Specify the period of time after which auto sleep is performed We recommend using the factory default settings to save the most power Entering Sleep Mode P 68 5 min 10 min 15 min 30 mi...

Page 370: ...reen and the machine returns to the online mode Auto Reset Specify the interval at which the Auto Reset is performed Select Off to disable the Auto Reset function Off 10 sec 20 sec 30 sec 40 sec 50 se...

Page 371: ...ill soon reach end of lifetime message is displayed but the printing is continued Stop Printing When the time for toner cartridge replacement is near the Toner cartridge will soon reach end of lifetim...

Page 372: ...Control Menu Language Select the language Alarm Select whether the machine beeps when a problem such as a paper jam or an operation mistake occurs Off On Control Menu Alarm Off or On Show Warnings Sel...

Page 373: ...Warnings Mnt Kit Warning Off or On Drawer Empty Select whether to display an applicable message when the paper drawer or the optional paper deck runs out of paper Off On Control Menu Show Warnings Dr...

Page 374: ...se to move the cursor and use the numeric keys to specify the time 00 00 00 to 23 59 59 Control Menu Date Time Settings Time 24 hour Set the time Daylight Savings Specify settings for daylight saving...

Page 375: ...Set the date and time Perform a hard reset Performing a Hard Reset P 451 Time Zone Specifies the time zone according to the region where the machine is being used GMT 12 00 to GMT 00 00 to GMT 12 00...

Page 376: ...c Print Del Time Set the time until secured documents stored in the machine are automatically deleted Changing the Valid Time Period for Secured Documents P 134 1 hr 2 hr 3 hr 6 hr 12 hr 24 hr Secure...

Page 377: ...mputer is Mac OS X 10 10 or earlier and if you want to print from a printer driver via USB set this item to Other Control Menu USB Connected PC OS Select the OS of the computer to connect to the machi...

Page 378: ...ocked from the Remote UI only Restricting Operation Panel Functions P 285 RMT SW Use this machine leaving this item set to Off You may be asked to change the setting to On to allow for remote maintena...

Page 379: ...from three levels Select Off to disable the backlight Off Level 1 Level 2 Level 3 Control Menu Adjust Screen Backlight Brightness Select the brightness level Animated Instruction Select whether to sho...

Page 380: ...you select Off the message will no longer be displayed Off 1 sec 2 sec 3 sec Control Menu Set Comp Notify Select the number of seconds Scrolling Speed Adjust the speed for scrolling characters from th...

Page 381: ...Paper Source 0X7U 058 See Select Feeder Menu P 453 Setting Menu List 374...

Page 382: ...MP Settings P 387 Spooler P 389 Receive in Parallel P 390 Wait Time at Startup P 390 Remote UI Settings P 390 Ethernet Driver P 391 Sleep Mode Priority P 391 IEEE802 1X P 392 Address Filter P 392 MAC...

Page 383: ...s which is used for identifying devices such as computers and printers on a TCP IP network Setting IPv4 Address P 188 IP Address 0 0 0 0 to 255 255 255 255 Subnet Mask 0 0 0 0 to 255 255 255 255 Gatew...

Page 384: ...orm a hard reset Performing a Hard Reset P 451 mDNS Name When mDNS is set to On set this item Network Check the message TCP IP Settings IPv4 Settings mDNS Settings mDNS Name Set the name Perform a har...

Page 385: ...a hard reset Performing a Hard Reset P 451 mDNS Settings Specify settings for using DNS functions without DNS servers Configuring DNS P 220 mDNS Off On Network Check the message TCP IP Settings IPv6 S...

Page 386: ...ff On Network Check the message TCP IP Settings WINS Resolution Off or On Perform a hard reset Performing a Hard Reset P 451 FTP Select whether to change the settings for printing and those configured...

Page 387: ...nd WSD Functions P 197 LPD Print Off On Network Check the message TCP IP Settings LPD Settings LPD Print Off or On Perform a hard reset Performing a Hard Reset P 451 RX Timeout 1 to 60 min Network Che...

Page 388: ...o send and user authentication Configuring Printing Protocols and WSD Functions P 197 Off On Network Check the message TCP IP Settings IPP Print Off or On Perform a hard reset Performing a Hard Reset...

Page 389: ...CP IP Settings WSD Multicast Discovery Off or On Perform a hard reset Performing a Hard Reset P 451 If Multicast Discovery is set to Off the machine stays in sleep mode even when multicast discovery m...

Page 390: ...rm a hard reset Performing a Hard Reset P 451 Port Number Specify the port number of the proxy server to use 1 to 80 to 65535 Network Check the message TCP IP Settings Proxy Settings Port Number Enter...

Page 391: ...Use the numeric keys to enter the password Entering Text P 31 Network Check the message TCP IP Settings Proxy Settings Password Enter the password Perform a hard reset Performing a Hard Reset P 451 S...

Page 392: ...for SLP communication to notify imageWARE of the power status of the machine If you set Sleep Mode Notif to On you can expect the machine to avoid unnecessary communication during sleep mode and reduc...

Page 393: ...the number of routers to traverse Perform a hard reset Performing a Hard Reset P 451 Notif Interval Specify how often the machine notifies imageWARE of its power status Enter a number in seconds from...

Page 394: ...tion screen Off On Network Check the message SMB SMB Server Off or On Perform a hard reset Performing a Hard Reset P 451 SMB Print Enable or disable SMB Print Off On Network Check the message SMB SMB...

Page 395: ...agement Information Base MIB objects Dctd Community Off Read Write Read Only Network Check the message SNMP Settings SNMPv1 Settings Dctd Community Set Dctd Community Select the access privilege Perfo...

Page 396: ...nter the password Perform a hard reset Performing a Hard Reset P 451 Rjct Packet in Sleep Select whether to discard SNMP packets received during sleep mode Off On Network Check the message SNMP Settin...

Page 397: ...r Connecting to a Network P 219 0 to 300 sec Remote UI Settings Specify settings for using the Remote UI You can use the Remote UI to specify settings for the machine from a Web browser Remote UI Enab...

Page 398: ...mode and the Ethernet type Off On Communication Mode If Auto Detect is set to Off select the Ethernet communication mode Half Duplex Full Duplex Ethernet Type If Auto Detect is set to Off select the...

Page 399: ...Sleep Mode P 68 IEEE802 1X Enable or disable IEEE 802 1X authentication Use the Remote UI to specify detailed settings that are applied when IEEE802 1X authentication is enabled Configuring IEEE 802 1...

Page 400: ...in minutes New e mails in the mailbox of the mail server are automatically received and printed at the specified time intervals 0 to 90 min Network Check the message E Mail Print Set POP3 RX Interval...

Page 401: ...Off On Network Check the message E Mail Print Set SMTP RX Off or On Perform a hard reset Performing a Hard Reset P 451 Init Network Set Select to return the Network Settings to the factory defaults I...

Page 402: ...Alternative Method P 398 Number of Copies Specify the number of copies 1 to 9999 Layout Number of Copies Use the numeric keys to enter the number of copies Offset Y Offset X You can specify settings f...

Page 403: ...ser Maintenance to finely specify the print position for each paper source The range of available offset values is from 5 0 to 5 0 mm Adjusting Print Position P 532 Binding Location Select whether to...

Page 404: ...e where the margin is changed varies depending on whether a or value is set You can adjust the margin width in 0 5 mm increments Portrait oriented document Setting Value Long edge binding Short edge b...

Page 405: ...On When the printing of a document consisting of an even number of pages finishes in 1 sided printing mode In the following cases the last page is processed in 1 sided printing mode even if the docume...

Page 406: ...P 400 Toner Save P 400 Density P 400 Density Fine Adj P 400 Halftones P 400 Reduce Quality P 402 Adj Prt Line Width P 402 Resolution Specify the resolution for processing print data 600 dpi 1200 dpi P...

Page 407: ...On Print Quality Toner Save Off or On Density Adjust the toner density to apply to printing Density is not displayed when Toner Save is set to On Adjusting Print Density P 530 8 to 0 to 8 Density Fin...

Page 408: ...ly reproducing the edges of characters This print mode is suitable for printing data of characters and thin lines with a clear finish Gradation Prints gradation and lines with a smooth finish This pri...

Page 409: ...ality Continue Printing or Stop Printing If you select Stop Printing an error message is displayed and the printing is stopped when the machine runs out of memory You can press to resume the printing...

Page 410: ...405 Interface Selection Select the interface used for the machine USB Enable or disable the USB port Restricting the USB Connection with a Computer P 282 Off On Network Enable or disable the LAN port...

Page 411: ...for using a USB memory device MEAP Driver Enable or disable the MEAP specific device driver when a USB memory device is attached to the machine When you want to perform the direct print function USB D...

Page 412: ...On Interface Connection Recog Check the message Off or On Perform a hard reset Performing a Hard Reset P 451 Extended RX Buffer Select whether to increase the space of the memory built in the machine...

Page 413: ...ard Maintenance P 410 Special Print Mode P 410 Special Print Adj C P 410 Barcode Adj Mode P 411 Update Firmware P 411 Paper Feed Method P 412 Show Job List P 412 Import Export Set P 413 Notify to Clea...

Page 414: ...Initialize Counter Select whether to initialize the count of printed pages on the fixing unit Fixing Unit Initialize the count of pages using the same fixing unit You need to perform this operation e...

Page 415: ...e paper is not loaded in the machine Off On User Maintenance Substitute Size Off or On Short Edge Fd Prty When printing on paper of a size that allows for loading both in portrait and landscape orient...

Page 416: ...when Barcode Adj Mode is set to one of Mode 1 to Mode 4 Barcode Adj Mode P 411 If you select Mode 3 or Mode 4 the print speed will be slower As the improvement effect is increased the print density b...

Page 417: ...tored data including those fragments that cannot be erased normally Deleting All Data in an SD Card P 585 Special Print Mode Provides items you can set when printing cannot be performed properly Reduc...

Page 418: ...in the printer driver takes precedence When the setting of Graphics Mode in the printer driver is changed to UFR II Mode and Barcode Adjustment Mode is changed to Printer Default the setting in the o...

Page 419: ...paper that has been preprinted with a logo you need to change which side is up depending on 1 sided or 2 sided printing We recommend selecting Speed Priority if you do not need to consider which side...

Page 420: ...versa IMPORT You can import data that was written to a USB memory device from the machine User Maintenance Import Export Set IMPORT Yes Select the file to be imported Enter the password Check the mes...

Page 421: ...displayed Configuration Page P 536 1000 to 50000 User Maintenance Clean Notif Timing Enter the number of printed pages Toner Check Timing To change the timing to display a message when the toner rema...

Page 422: ...o Selection is selected for Auto Mode Selection The machine automatically discriminates data sent from a computer and selects the print mode Normally use this print mode when you print from an applica...

Page 423: ...operates in the print mode specified for Mode Priority Mode Priority Specify the print mode that is automatically selected when the machine cannot identify the control command during auto selection m...

Page 424: ...7U 05J You can use the Setup menu to specify settings specific to each print mode The settings specific to print mode are described for each mode UFR II P 418 PCL P 419 Imaging P 425 XPS P 431 PDF P 4...

Page 425: ...e during use of UFR II with the control commands Default settings are marked with a dagger Paper Save Select whether to prevent blank pages from being output when they are contained in documents to pr...

Page 426: ...ize P 420 Pitch P 420 Form Lines P 420 Character Code P 421 Custom Size P 422 Unit of Measurement P 422 X Dimension P 422 Y Dimension P 423 Append CR to LF P 423 Enlarge A4 Prt Width P 423 BarDIMM P 4...

Page 427: ...size can be adjusted in increments of 0 25 pts 4 00 to 12 00 to 999 75 point PCL Point Size Use the numeric keys to enter the setting value Pitch If the number selected in Font Number is that of a fix...

Page 428: ...to the needs of the host computer PC8 ROMAN8 ROMAN9 ISOL1 ISOL2 ISOL5 ISOL6 ISOL9 PC775 PC8DN PC850 PC852 PC858 PC8TK PC1004 WINL1 WINL2 WINL5 WINBALT DESKTOP PSTEXT LEGAL ISO4 ISO6 ISO11 ISO15 ISO17...

Page 429: ...surement Enables you to specify the unit of measurement you would like to use to specify your custom paper size Millimeters Inches PCL Unit of Measurement Millimeters or Inches X Dimension Enables you...

Page 430: ...mension Use the numeric keys to enter the setting value Append CR to LF Enables you to specify whether to append a carriage return CR when line feed code LF is received Yes No PCL Append CR to LF Yes...

Page 431: ...he machine Enable Disable PCL BarDIMM Enable or Disable FreeScape You can specify the AEC Alternate Escape Code to be used for bar code commands when the host computer does not support the standard Es...

Page 432: ...ientation P 425 Zoom P 426 Print Position P 426 TIFF Spooler P 427 Show Warnings P 427 Print E Mail Text P 428 Limit E Mail Print P 428 Enlarge Print Area P 429 Halftones P 429 Grayscale Conversion P...

Page 433: ...ect ratio kept Off Auto Imaging Zoom Off or Auto Off When an image is within Printable Area P 572 it is printed at the original size When an image is larger than the printable area printouts are reduc...

Page 434: ...the SD card prior to processing it for printing Set this item to On if an error occurs during printing Off On Imaging TIFF Spooler Check the message Off or On Perform a hard reset Performing a Hard Re...

Page 435: ...E Mail Text Select whether to print e mail messages when E Mail Print is performed If you select Off only an image attached to the e mail is printed Off On Imaging Print E Mail Text Off or On Limit E...

Page 436: ...lftones You can select the printing method to reproduce halftones the intermediate range between the lighter and darker areas of an image Resolution Gradation High Resolution Imaging Halftones Select...

Page 437: ...to black and white data sRGB NTSC Uniform RGB Imaging Grayscale Conversion Select the conversion method sRGB Color data is converted to black and white data to generate color conscious smooth gradatio...

Page 438: ...431 Grayscale Conversion P 432 Compressed Img Mode P 433 Compressed Img Outpt P 434 Halftones You can select the printing method to reproduce halftones the intermediate range between the lighter and d...

Page 439: ...or printing image data such as photos High Resolution Performs fine printing by sharply reproducing the edges of characters This print mode is suitable for printing data of characters and thin lines w...

Page 440: ...d on the brightness only Compressed Img Mode Specify how the machine should behave when the machine is running out of memory during XPS file printing Image Priority Output Priority XPS Compressed Img...

Page 441: ...essively reduced Output Display Error XPS Compressed Img Outpt Output or Display Error Output Continues printing regardless of how the quality is reduced Display Error Displays an applicable error mes...

Page 442: ...her to enlarge or reduce printouts according to the Printable Area P 572 of paper The printouts are enlarged or reduced with the original aspect ratio kept Off On PDF Fit to Paper Size Off or On Enlar...

Page 443: ...int Select whether to print comments If you select Auto comments in the PDF file are printed Off Auto PDF Comment Print Off or Auto Halftones You can select the printing method to reproduce halftones...

Page 444: ...r printing figures and charts with gradation Gradation Prints vivid images with a tonal contrast effect This print mode is suitable for printing image data such as photos High Resolution Performs fine...

Page 445: ...cious smooth gradation NTSC Color data is converted to black and white data to generate appearances equivalent to television pictures NTSC Uniform RGB Color data is converted to black and white data t...

Page 446: ...eives the next job If you do not want to specify the timeout specify 0 seconds 0 to 3600 seconds PS Job Timeout Use the numeric keys to enter the setting value Print PS Errors Specifies whether an err...

Page 447: ...ints gradation and lines with a smooth finish This print mode is suitable for printing figures and charts with gradation Gradation Prints vivid images with a tonal contrast effect This print mode is s...

Page 448: ...ata to generate color conscious smooth gradation NTSC Color data is converted to black and white data to generate appearances equivalent to television pictures NTSC Uniform RGB Color data is converted...

Page 449: ...en that appears on the display of the operation panel when the machine starts up Print Screen MEAP MEAP Settings Select Def Screen Print Screen or MEAP Print Screen The print standby screen main scree...

Page 450: ...ter in the Utility Menu P 445 as well as this item 101 Total 1 You can check the total number of pages printed Display only 113 Total B W Sml You can check the total number of pages printed Display on...

Page 451: ...not be initialized You cannot initialize the settings specified for Network and Adj Print Position When you want to initialize the Network settings see Initializing the Network Settings P 552 When you...

Page 452: ...47 Check Counter You can check the total number of printed pages Checking Total Number of Printed Pages P 545 You can also check the counter value by selecting Check Counter in the Setup Menu P 360 as...

Page 453: ...Font List Select to print a list of the fonts that can be used in the PCL mode PCL Font List P 540 PS Utility Select to print a list of the settings for use of the PS mode and the internal informatio...

Page 454: ...rmation about MEAP applications installed in the machine and the MEAP system applications when the MEAP function is enabled Print MEAP Sys Info P 539 Serial Number Select to display the serial number...

Page 455: ...Select to display the amount of remaining toner Checking the Amount of Remaining Toner P 548 The displayed remaining toner level can be used only as a guide and may differ from the actual level Settin...

Page 456: ...Secured Print P 449 Stored Job List P 449 Stored Job Print P 449 Job Print Log P 450 Stored Job Print Log P 450 Report Print Log P 450 E Mail Print Log P 450 Encrypted Print 1 Select to print encrypt...

Page 457: ...t a print log of documents stored in the SD card installed on the machine in list form Stored Job Print Log P 542 Report Print Log 2 Select to print the settings and a print log of reports in list for...

Page 458: ...enabling the changed settings Make sure to check that other users are not using the machine before performing a soft reset or hard reset otherwise all print data is erased before being printed Perform...

Page 459: ...y remain in the memory of the machine preventing the printing from finishing The next print data cannot be printed with the remaining data left as is In this case select Form Feed to forcibly print th...

Page 460: ...deck or envelope feeder is installed in the machine Paper Source P 453 Env Tray Paper Size P 454 MP Tray Paper Size P 454 Drawer N Paper Size N 1 2 3 4 5 P 454 Standard Paper Size P 455 MP Tray Priori...

Page 461: ...Custom Size Custom Size Env ISO C5 Env Monarch Env No 10 Env DL Index Card STMT FLSC 16K Drawer N Paper Size N 1 2 3 4 5 Set the size of paper loaded in the paper drawer or optional paper deck Specify...

Page 462: ...tting on a computer running an operating system or a mobile device that does not support any printer driver If you want to print from such computer or mobile device use this item to set the size of th...

Page 463: ...preferentially fed from the paper drawer even if MP Tray Priority is set to On MP Tray for Mix Ppr If you select On with Paper Source set to Auto the multi purpose tray is automatically selected when...

Page 464: ...m paper type setting on a computer running an operating system or a mobile device that does not support any printer driver If you want to print from such computer or mobile device use this item to set...

Page 465: ...3 Plain Plain L Plain L2 Heavy 1 Heavy 2 Heavy 3 Envelope Envelope H Labels Mixed Types Drawer N Paper Type N 1 2 3 4 5 Set the type of paper loaded in the paper drawer or optional paper deck Specifyi...

Page 466: ...pposite of the side that is already printed 2 Sided Printing Select whether to print on both sides of paper Off On 2 Sided Printing Off or On Select Drawer1 Model Set the type of the cassette to use a...

Page 467: ...ppears 480 Common Problems 497 Installation Settings Problems 498 Printing Problems 501 When You Cannot Print Properly 503 Printing Results Are Not Satisfactory 505 Paper Creases or Curls 511 Paper Is...

Page 468: ...s P 480 Common Problems If you suspect that the machine is malfunctioning see the following sections before contacting Canon Common Problems P 497 Installation Settings Problems P 498 Printing Problem...

Page 469: ...Troubleshooting 462...

Page 470: ...area Paper Jams in the Optional Envelope Feeder P 477 When removing the jammed paper do not turn OFF the machine Turning OFF the machine deletes the data that is being printed If paper tears Remove a...

Page 471: ...the left side and open the top cover 2 Close the top cover When the message is still displayed Paper may be jammed in other locations Check other locations and remove jammed paper if any If the messag...

Page 472: ...cover is opened and closed the paper jam message disappears 1 Open the top cover Hold the handle on the left side and open the top cover 2 Close the top cover When the message is still displayed Pape...

Page 473: ...open the door 2 Gently pull out the paper 3 Close the door 4 Open and close the top cover When the top cover is opened and closed the paper jam message disappears 1 Open the top cover Hold the handle...

Page 474: ...he message is still displayed check whether the top cover is securely closed Paper Jams in the Duplex Unit Do not forcibly remove jammed paper from the machine If the jammed paper cannot be removed ea...

Page 475: ...left and right sides and pull out the duplex unit 2 Gently pull out the paper 3 Gently pull out the jammed paper from the duplex unit 4 Replace the duplex unit back in place 3 Remove the jammed paper...

Page 476: ...envelope feeder is installed 1 Close the envelope feeder cover 2 Remove the envelope feeder 3 Open the top cover Hold the handle on the left side and open the top cover 2 Remove the toner cartridge Tr...

Page 477: ...he multi purpose tray Hold the left and right side handles and open the cover 4 Remove the envelope feeder cover 5 Hold the front side green knob and lift the transport guide Keep holding the transpor...

Page 478: ...When the envelope feeder had been installed skip to step 10 8 Replace the envelope feeder cover back in place 9 Close the cover of the multi purpose tray 10 Install the toner cartridge Make sure to p...

Page 479: ...if any If the message is still displayed check whether the top cover is securely closed Paper Jams in the Back Side If the jammed paper cannot be removed easily do not forcibly pull it out but follow...

Page 480: ...Check other locations and remove jammed paper if any If the message is still displayed check whether the top cover is securely closed Paper Jams inside the Machine If the jammed paper cannot be remov...

Page 481: ...3 Open the top cover Hold the handle on the left side and open the top cover 2 Remove the toner cartridge When the envelope feeder had been installed skip to step 4 3 Open the cover of the multi purp...

Page 482: ...urning it to the original position in step 6 5 Gently pull out the paper Pull out the paper flatly as much as possible to prevent unfixed toner from being dropped 6 Gently return the transport guide b...

Page 483: ...inal position in step 10 9 Gently pull out the paper Pull out the paper flatly as much as possible to prevent unfixed toner from being dropped 10 Gently return the transport guide back in place When t...

Page 484: ...ay be jammed in other locations Check other locations and remove jammed paper if any If the message is still displayed check whether the top cover is securely closed Paper Jams in the Optional Envelop...

Page 485: ...e envelope feeder cover 2 Remove the envelope feeder 3 Gently pull out the jammed paper from the envelope feeder 4 Open the top cover Hold the handle on the left side and open the top cover Troublesho...

Page 486: ...k in place 7 Close the top cover When the message is still displayed Paper may be jammed in other locations Check other locations and remove jammed paper if any If the message is still displayed check...

Page 487: ...ngs You can specify settings not to display some messages showing that printing can be continued Show Warnings P 365 16 Tnr cart will soon reach end of lifetime The replacement time for the toner cart...

Page 488: ...n Turning ON OFF the Power P 33 Format the SD card SD Card Maintenance P 410 80 Initializing MEAP Do not turn power OFF You have tried to shut down the machine while MEAP was being initialized When th...

Page 489: ...ld be used as replacement toner cartridges Consumables P 573 You can continue printing when this message is displayed but the print quality may deteriorate Doing so may result in damage to the machine...

Page 490: ...type is not available for paper feeding Set Paper Source to the paper source where the paper matching the specified paper size type is loaded or to Auto Paper Source P 453 Load the specified paper in...

Page 491: ...1 7 To remove the error message perform a soft reset to cancel the print job Soft Reset P 451 Cannot receive PDF data Set the receivable size Free space is insufficient to perform Direct Print for th...

Page 492: ...ID authentication error has occurred Specify the correct department ID and password and print the file again If the print data does not support the department ID management specify the setting to perm...

Page 493: ...lfunction Shut down the machine wait for 10 seconds or more and turn ON the power again Turning ON OFF the Power P 33 D9 nn Error nn 2 digit alphanumeric An abnormality has occurred in the machine res...

Page 494: ...ot turn ON the power When this message appears never turn ON the power after turning it OFF E004 nnnn n Number An error has occurred in the fixing unit Write down the error code hold down the power sw...

Page 495: ...ent toner cartridges Consumables P 573 Error Non Canon cart not covered by warranty A toner cartridge may not be installed correctly or may be faulty Re install the toner cartridge If re installing th...

Page 496: ...uthentication P 309 IE Check auth settings The IEEE802 1X authentication method differs between the machine and the authentication server Select the correct IEEE802 1X authentication method Configurin...

Page 497: ...y auth information The information specified for IEEE802 1X authentication is not sufficient Check the IEEE802 1X settings and specify the settings properly Configuring IEEE 802 1X Authentication P 30...

Page 498: ...annot guarantee print quality because it has reached the end of its lifetime or for other reasons Replacing the toner cartridge with a new one is recommended Replacing Toner Cartridges P 521 The toner...

Page 499: ...r the output result of pages with errors is not guaranteed Not enough spool memory Printing an excessive amount of data has been attempted Specify the reduced paper size and print the file again Set I...

Page 500: ...rforming a Hard Reset P 451 Fix the IP address assigned to the machine in the DHCP server Setting IP Addresses P 187 Paper is jammed Paper jams have occurred inside the machine Do not forcibly pull ou...

Page 501: ...of the size specified to print is not loaded or the selected paper source does not match the paper size Load the paper of the size specified to print in the selected paper source Loading Paper P 37 S...

Page 502: ...al accessory has been detached when the machine is ON Shut down the machine properly install the duplex unit or optional accessory and then turn ON the power Turning ON OFF the Power P 33 The connecti...

Page 503: ...nting the file again You can press to continue printing However pages with errors are not printed XPS print range error There is no page that can be processed in the specified print range Specify the...

Page 504: ...tly and press the power switch again For power cord connection see Getting Started Operation Panel P 24 Manuals Included with the Machine P 587 Are the LAN cable and USB cable connected correctly Chec...

Page 505: ...he proxy server in the Web browser s proxy settings dialog Is the computer communication restricted by firewalls Use the operation panel to set Address Filter to Off Restricting Communication by Using...

Page 506: ...the server administrator Is Network discovery enabled Windows Vista 7 8 Server 2008 Server 2012 Enabling Network discovery P 616 You cannot connect to a shared printer On the network does the machine...

Page 507: ...fter indicator is turned OFF and then press the power switch No SD card can be used Is SD Card set to Off Select On SD Card P 369 Is the SD card write protected Shut down the machine and check whether...

Page 508: ...e correct port is selected click Configure Port of the Ports tab to check that the setting specified for Printer Name or IP Address matches that configured in the machine If there is no port to use or...

Page 509: ...ce with the Printer Driver Installation Guide Can you print from other computers via the print server If you also cannot print from other computers contact your local authorized Canon dealer or the Ca...

Page 510: ...Canon dealer or the Canon help line Smudge Marks Appear on the Bottom Edge of Printouts P 505 Smudges Appear on Printouts P 505 Toner Smudges and Splatters Appear P 506 Afterimages Appear in Blank Ar...

Page 511: ...de of Paper is Smudged P 509 Printed Barcode Cannot Be Read P 510 Paper Creases P 511 Paper Curls P 511 Paper Is Not Fed Two or More Sheets Are Fed Together P 513 Printouts Are Skewed P 513 Troublesho...

Page 512: ...Paper Size and Type P 59 Do you print data without margins This symptom occurs if a margin is set to none in the printer driver The marginal areas within the first 5 mm from the respective edges of p...

Page 513: ...ger improvement It may also result in less sharp edges and rougher details If you set this item to Mode 3 or Mode 4 the printing speed becomes slower Toner Smudges and Splatters Appear Are you using a...

Page 514: ...of the Page Is Not Printed Do the paper guides align with the edges of the paper If the paper guides are too loose or too tight part of a document may not be printed Loading Paper P 37 Do you print d...

Page 515: ...Free Size Loaded Paper Long edge length is 215 9 mm or less Streaks Appear Printing is Uneven Have you cleaned the fixing unit Clean the fixing unit Fixing Unit P 520 Is the amount remaining in toner...

Page 516: ...the toner cartridge Materials inside the toner cartridge may have deteriorated Replace the toner cartridge How to Replace Toner Cartridges P 524 Black Spots Appear Have you cleaned the fixing unit Cl...

Page 517: ...1 and strongest with Mode 4 Try the adjustment starting with Mode 1 Setting in the Printer Driver Finishing tab Advanced Settings Barcode Adjustment Mode Select the mode Specifying Settings in the Set...

Page 518: ...has absorbed moisture Replace with appropriate paper Loading Paper P 37 Are you using appropriate paper Check usable paper and replace with appropriate paper Paper P 569 Loading Paper P 37 Paper Curls...

Page 519: ...r Also specify the paper size and type settings properly Paper P 569 Loading Paper P 37 Specifying Paper Size and Type P 59 Do you output printouts to the output tray If printouts of envelopes curl ou...

Page 520: ...ectly Loading Paper P 37 Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used Paper P 569 Loading Paper P 37 Check whether mixed sizes and types...

Page 521: ...f it may not be covered by warranty When Contacting Canon When contacting us have the following information ready Product name LBP352x LBP351x Dealer where you purchased the machine Details about your...

Page 522: ...r Cartridges 524 Relocating the Machine 527 Maintaining and Improving Print Quality 529 Adjusting Print Density 530 Adjusting Print Position 532 Printing Reports and Lists 536 Viewing the Counter Valu...

Page 523: ...artridges P 524 Relocating the Machine Relocating the machine for maintenance or an office move see Relocating the Machine P 527 Managing Print Quality Maintaining and Improving Print Quality P 529 If...

Page 524: ...Initializing Settings If you want to restore the settings see Initializing Settings P 550 Maintenance 517...

Page 525: ...nting quality and to ensure that you use it safely and easily Carefully read the safety instructions before you start cleaning Maintenance and Inspections P 9 Where to Clean Exterior of the machine an...

Page 526: ...achine from the operation panel without using the power switch Turning OFF the Power Performing a Shutdown P 33 2 Clean the exterior of the machine and the ventilation slots Use a soft well wrung out...

Page 527: ...before performing the following procedure Cleaning consumes the toner cartridge Make sure that there is sufficient toner cartridge remaining beforehand Checking the Amount Remaining in the Toner Cartr...

Page 528: ...ridge needs to be replaced soon Make sure that you have a replacement toner cartridge ready Replace the toner cartridge if you see this message before you start to print a large job When the Toner car...

Page 529: ...uality If your printouts begin to show any of the following features one of your toner cartridges is consumed Replace the nearly empty toner cartridge even if no message is displayed How to Replace To...

Page 530: ...ng in the toner cartridge can be used only as a guide and may differ from the actual amount You can also check the amount with Remaining Toner under Consumables Info Consumables Info P 447 LINKS Consu...

Page 531: ...artridges 1 Open the top cover Hold the handle on the left side and open the top cover 2 Remove the toner cartridge 3 Remove the replacement toner cartridge from the protective bag 4 Shake the toner c...

Page 532: ...ins inside the toner cartridge the quality of printouts may deteriorate Do not pull out the sealing tape at an angle or sideways If the tape breaks you may not be able to pull it out completely If the...

Page 533: ...8 Close the top cover Maintenance 526...

Page 534: ...bles and cord from the machine in numerical order as in the illustration below Whether the cables with are connected depends on your environment Power plug Power cord USB device USB cable LAN cable 3...

Page 535: ...to the machine Unlock the paper feeder or paper deck before lifting the machine and transport the paper feeder or paper deck separately 6 Carefully place the machine at the new installation site For i...

Page 536: ...or print position is different than expected try the following adjustments Density Adjustment Adjust the toner density You can make fine adjustment of toner density by density level Adjusting Print De...

Page 537: ...tion Toner Save P 400 1 Press 2 Use to select Print Quality and press 3 Adjust the density 1 Select Density and press 2 Use to adjust the density Density adjustment Set a value to increase the density...

Page 538: ...t a value to increase the density Set a value to decrease the density Example adjustment of each density area High Medium Low 4 Press If you want to also make adjustments on other density levels repea...

Page 539: ...Each Paper Source P 534 Step 1 Printing the Current Print Position You can perform Printing Position Adjustment Print to check the direction and distance to adjust When you want to check the print pos...

Page 540: ...aper is output is the top of a Printing Position Adjustment Print When you check the print position make sure which edge of the paper is the top The size of the mark for checking the print position is...

Page 541: ...ection and distance to adjust specify an adjusted print position You can adjust the print position in the range of 5 0 to 5 0 mm in 0 1 mm increments in either direction vertical and horizontal 1 Set...

Page 542: ...the printout made by Printing Position Adjustment Print use to enter a value To adjust another position or paper source repeat steps 5 and 6 7 Press The screen returns to the main screen 8 Press again...

Page 543: ...settings Setup Menu P 360 the contents registered in the machine and other information in list form The other information includes the amount of remaining toner the number of printed pages and the ca...

Page 544: ...unt warning messages and information on where you can purchase new toner cartridges can be viewed in list form Consmbl Status Prt Yes Example IPSec Policy List You can check the list of policy names a...

Page 545: ...bjects and received date time of e mails received in the machine in list form E Mail Print Utility E Mail RX Log List Yes Example Page Count List You can check the number of pages printed for each dep...

Page 546: ...er of pages printed for each counter Counter Report Yes Example Print MEAP Sys Info You can check the information about MEAP applications installed in the machine and the MEAP system applications in l...

Page 547: ...in list form Font Samples P 624 PCL Utility Font List Yes Example PS Mode List The settings for use of the PS mode and the internal information items registered in the machine are printed in list for...

Page 548: ...achine settings PS P 439 and the contents registered in the machine in list form PS Utility Configuration Page Yes Example Font List You can check the fonts available in PS mode in list form PS Utilit...

Page 549: ...machine Stored Job List Yes Example Job Print Log 2 You can print a log of documents printed from the computer in list from Job Print Log Yes Example Stored Job Print Log 1 2 You can print a print lo...

Page 550: ...port Print Log 2 You can print the settings and a print log of reports in list form Report Print Log Yes Example E Mail Print Log 2 You can print a print log of received e mails in list form E Mail Pr...

Page 551: ...LINKS Utility Menu P 445 Job Menu P 449 Maintenance 544...

Page 552: ...of Printed Pages You can check the total number of printed pages Check Counter 101 Total 1 113 Total B W Sml or 114 Total 1 2 Sided Checking the Number of Pages Printed for Each Department You can che...

Page 553: ...partment ID under Printed Pages To print the check result Page Count List P 538 To clear the page count to zero When you want to clear the page count to zero for each department click the text link un...

Page 554: ...If you want to return the counts of all departments to zero click Clear All Counts OK Maintenance 547...

Page 555: ...aper source Consumables Info Paper Information Select the paper source Paper source selection Select the paper source of which information is displayed Checking the Toner Cartridge Model You can displ...

Page 556: ...The displayed remaining toner level can be used only as a guide and may differ from the actual level Maintenance 549...

Page 557: ...Initializing Settings 0X7U 075 You can restore the following settings Initializing Menu P 551 Initializing the Network Settings P 552 Maintenance 550...

Page 558: ...cess PIN has been specified The Remote UI Access PIN is also initialized After performing initialization respecify a Remote UI Access PIN Setting a Remote UI PIN P 263 When you want to initialize the...

Page 559: ...ory default settings Do not initialize the network settings when the machine is printing or receiving print data Doing so may result in incorrect printing paper jams or damage to the machine Network C...

Page 560: ...n SD Card 583 Manuals Included with the Machine 587 Using e Manual 588 Installing e Manual 589 Uninstalling e Manual 591 Screen Layout of e Manual 592 Viewing e Manual 598 Manual Display Settings 600...

Page 561: ...x 0X7U 078 This chapter contains technical specifications of this machine instructions on how to use the e Manual disclaimers copyright information and other important information for customers Append...

Page 562: ...Third Party Software 0X7U 08U Appendix 555...

Page 563: ...e Highlights 0X7U 079 Give the features that are described in this section a try The features are grouped under three headings Going Green and Saving Money Improving Efficiency and So Much More Append...

Page 564: ...ting P 89 To print multiple pages onto one sheet from your computer Printing Multiple Pages onto One Sheet P 93 Print Multiple Pages on a Single Sheet When there are many pages in a document the print...

Page 565: ...convenient functions work in the background to save power and money every day To save power by putting the machine into sleep mode Entering Sleep Mode P 68 To configure the machine to be automaticall...

Page 566: ...tly from the Remote UI Printing without Opening a File Direct Print P 146 To print data directly from USB Memory USB Direct Print Printing from USB Memory USB Direct Print P 120 Remote Management with...

Page 567: ...s Registering Combinations of Frequently Used Print Settings P 114 Save Time with Shortcuts When you have a number of documents to print it would be convenient to print them all with one operation Can...

Page 568: ...ly and automatically For more information about this function see Checking Current Status of Print Documents P 342 Make Print Settings Quickly with Intuitive Operation You can easily specify the page...

Page 569: ...An even broader range of possibilities for work play with functionality made for this age of speed For more information about this function see Can Be Used Conveniently with a Mobile Device P 165 Easy...

Page 570: ...PIN Secured Print P 131 To print watermarks such as CONFIDENTIAL over the document Printing Watermarks P 101 Make Posters Blow up a regular one sheet printout and make an exceptionally large poster A...

Page 571: ...use the collate function to print one copy after another with all of the pages in the correct order This is convenient when preparing handouts for meetings or presentations For more information about...

Page 572: ...Specifications 0X7U 07F The machine specifications are subject to change without prior notice due to improvements of the machine Machine Specifications P 566 Paper P 569 Appendix 565...

Page 573: ...Time 4 recovery from sleep mode to standby Mid Printer Sleep 10 seconds or less High Deep Sleep 10 seconds or less First Print Time 4 1 sided printing on A4 size paper with the output tray used LBP352...

Page 574: ...and a specified number of sheets to print 2 For 2 sided printing one page printed on the front side of a sheet and one printed on the back side are counted as one output sheet 3 May vary depending on...

Page 575: ...y Yes ROM connector 1 connector SD card slot 1 slot Software Specifications Built in Control Command PCL6 PostScript 3 UFR II PDF and XPS Built in Scalable Font PCL 93 Scalable fonts 10 Bitmap fonts P...

Page 576: ...79 4 mm 1 2 Executive 184 1 x 266 7 mm 1 2 Foolscap 215 9 x 330 2 mm 1 2 16K 195 0 x 270 0 mm 1 Custom Paper Size 6 Paper Deck optional A4 210 0 x 297 0 mm 1 2 Legal 215 9 x 355 6 mm 1 2 Letter 215 9...

Page 577: ...9 mm 7 Automatic 2 sided printing on A5 size paper is only possible when the paper is loaded in portrait orientation 8 The following sizes are available When loaded in portrait orientation Width 76 2...

Page 578: ...ets 81 to 89 g m 300 sheets 900 sheets Heavy paper 90 to 120 g m 2 250 sheets 750 sheets 121 to 135 g m Bond paper 2 60 to 75 g m 500 sheets 1 500 sheets 76 to 90 g m 300 sheets 900 sheets Labels Enve...

Page 579: ...g m up to 550 sheets can be loaded Paper Type and Setting for the Machine Loading Paper P 37 Printable Area The shaded areas in the image below indicate the printable area of the document For envelop...

Page 580: ...based on ISO IEC 19752 the global standard related to Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi function devices that contain prin...

Page 581: ...may need to replace consumable parts before the end of their estimated lifetime User Maintenance Kit UM A1 Fixing unit Transfer roller Feeder roller The average number of pages that can be printed per...

Page 582: ...vailable Paper Paper P 569 Power Supply From main unit Dimensions W x L x H 415 x 448 x 148 mm Weight Approx 6 4 kg Installation Method See Getting Started You can install up to four units of paper fe...

Page 583: ...u can load A6 size paper To use this cassette replace the standard paper drawer in the machine by it Paper Capacity Approx 500 sheets 64 g m Approx 450 sheets 80 g m Available Paper A5 A6 Statement Cu...

Page 584: ...n the following folder on the Instruction Manual DVD ROM LBP351_352 Manual_eng pdfs Barcode Printing Guide Installation Method Installing the ROM P 579 You can install only one unit of Barcode Printin...

Page 585: ...tored Job Print P 137 Interrupt Print Priority Print Pause Resume Checking Current Status of Print Documents P 342 SMB Print Configuring SMB P 242 Spooler Spooler P 389 Installation Method Installing...

Page 586: ...e Precautions for avoiding static electricity The ROM contains parts that are sensitive to static electricity Observe the following precautions for preventing the ROM from being damaged by static elec...

Page 587: ...w 3 Remove the ROM cover 1 Use a coin to remove the screws 2 Open the ROM cover and remove it in the direction indicated by the arrow 4 Install the ROM While aligning the ROM with the two ROM connecto...

Page 588: ...below 5 Put the ROM cover back into position 1 Close the ROM cover by pushing in the catch of the ROM cover in the direction indicated by the arrow 2 Use a coin to reattach the screws 6 Insert the rig...

Page 589: ...t Barcode Printing Kit F1 Is Properly Installed Print the Configuration Page P 445 and confirm that BarDIMM is displayed in PCL If BarDIMM is displayed the ROM is properly installed If BarDIMM is not...

Page 590: ...the encrypted data in the SD card is protected against unauthorized extraction Before mounting the SD card check whether the SD card is write protected If the card is write protected unlock the card...

Page 591: ...en removing the SD card Push the SD card until it clicks as shown in the illustration release your finger and then remove it 4 Reinstall the SD card slot cover 1 Close the SD card slot cover by pushin...

Page 592: ...on panel SD Card Maintenance P 410 Checking that the SD Card Is Properly Installed on the Machine Print the Configuration Page P 536 and the SD card is installed properly if SD Card in Control Menu is...

Page 593: ...ess 3 Use to select User Maintenance and press 4 Proceed with SD Card Maintenance Completely Del Data in this order When a message appears press 5 Select Yes and press The machine is restarted After t...

Page 594: ...ials to setting up the machine e Manual This Manual This manual describes all the functions of the machine in a manual that is viewed using a Web browser You can browse information by category or ente...

Page 595: ...looking for from those results You can also enter phrases such as connecting to a network The keyword search also supports the AND Boolean to search for multiple keywords Search Tab P 596 Search the...

Page 596: ...click Next If the above screen is not displayed Displaying the Setup Screen of Instruction Manual DVD ROM P 617 If AutoPlay is displayed click Run Maninst exe 3 Follow the on screen instructions to in...

Page 597: ...een of the Instruction Manual DVD ROM is not displayed remove the DVD ROM from the drive and insert it again If the setup screen is still not displayed Displaying the Setup Screen of Instruction Manua...

Page 598: ..._352 Manual_eng folder in C Users user name Documents Canon Manuals Windows 8 Server 2012 Delete the LBP351_352 Manual_eng folder in C Users user name My Documents Canon Manuals Windows Server 2003 De...

Page 599: ...nual is started Canon Click to return to the top page Contents tab Search tab Click to toggle the display between the table of contents and search Contents The titles of chapters are displayed Place t...

Page 600: ...click the sliding display for more information about each category The sliding display can be stopped by moving the pointer onto it Feature Highlights P 593 Quick Help Troubleshooting Maintenance Cli...

Page 601: ...ck to display the detailed information Click again to close the window Click to display the corresponding topic page Topic Page Contains information about how to configure and use the machine Appendix...

Page 602: ...of the corresponding chapter Topic page Displays the topics of the selected chapter If is displayed on the topic clicking it displays the subsections of that topic Click to close the expanded topic P...

Page 603: ...nd fuzzy match conditions To display the conditions click this button when it is gray To close the display click the button when it is orange Search scope selector Specifies the search scope You can e...

Page 604: ...e e Manual Chapter icons Click to jump to the topic of the selected chapter Title Topic Displays titles and topics Click a title or topic to jump to the page Click to return to the page top Click to g...

Page 605: ...tems carefully to operate the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Indicates usef...

Page 606: ...are using the appearance of the displays used in this manual may slightly differ from the actual displays Also the appearance of the printer driver and software may differ depending on their version I...

Page 607: ...Manual Display Settings 0X7U 08W Appendix 600...

Page 608: ...ou can customize the functions according to your needs for example to configure an authentication system with IC cards or to manage printouts based on logs When you want to manage MEAP applications ac...

Page 609: ...ecific drivers nor specific applications Preparing for Using the FTP Server Specify settings to enable communication between the machine and the clients Preparing for Using the FTP Server P 603 Printi...

Page 610: ...lt settings prevent operations from FTP clients specify settings to allow the operations 1 Start the Remote UI and log on in Management Mode Starting Remote UI P 333 2 Click Settings Registration 3 Cl...

Page 611: ...lphanumeric characters for the password in the Password text box For confirmation enter the same password in the Confirm text box If you click OK with the check box selected and the Password and Confi...

Page 612: ...enabled after the hard reset is performed Using the operation panel You can also enable or disable FTP print and FTP settings from the setting menu of the operation panel FTP P 379 LINKS Printing via...

Page 613: ...isplay the console screen 2 Copy a document that you want to print to the directory displayed in Command Prompt In an example of a screen the document is copied into the USER_NAME folder in Users on d...

Page 614: ...to specify binary mode when printing a text document 7 Enter put File name to print and press the ENTER key Example put sample txt The document is printed 8 Enter quit and press the ENTER key 9 Enter...

Page 615: ...P address of the machine and press the ENTER key Example ftp 192 168 1 45 3 Enter root for the user name and press the ENTER key 4 Enter the System Manager password and press the ENTER key The default...

Page 616: ...ank ROOT_PWD System Manager Password Up to 16 alphanumeric characters 7654321 USER_JOB_CONT Allow End User s Job Operation ON OFF OFF LINK_URL1 Support Link URL Up to 512 alphanumeric characters http...

Page 617: ..._BIDIR_ENB Use Bidirectional Communication ON OFF OFF FTP_PRINT_ENB Use FTP Print ON OFF OFF FTP_PRINT_USER FTP Print User Name Up to 24 alphanumeric characters guest FTP_PRINT_PWD FTP Print Password...

Page 618: ...SWD POP3 Password Up to 32 alphanumeric characters Blank EMAIL_POP_INTERVAL POP3 RX Interval 0 to 90 min 0 EMAIL_POP_PORTNO POP3 Server Port Number 0 to 65535 110 IPV4_USE Use IPv4 ON OFF ON IPV6_USE...

Page 619: ...F OFF IPV6_DNS_STATEFUL Register Stateful Address ON OFF OFF SMB Server Menu SMB Settings Item Name Setting Value Factory Default Setting SMB_ENB Use SMB ON OFF OFF SMB_SERVER Server Name Up to 16 cha...

Page 620: ...RT_MNG_ INFO Obtain Printer Management Information from Host ON OFF OFF SPOOLER Menu Spool Settings Item Name Setting Value Factory Default Setting SPOOL_ENB Use Spooler ON OFF OFF START TIMER Menu Wa...

Page 621: ...ngs are enabled after the machine is restarted 10 Confirm that the machine has been normally restarted press C key while holding down the CTRL key 11 Enter quit and press the ENTER key 12 Enter exit a...

Page 622: ...Others 0X7U 08H This section describes basic Windows operations and includes disclaimers copyright information and other information Appendix 615...

Page 623: ...rver 2003 Start select Printers and Faxes Enabling Network discovery If you are using Windows Vista 7 8 Server 2008 Server 2012 enable Network discovery to view the computers on your network Windows V...

Page 624: ...network for computers Shared printers are displayed 1 Displaying the Setup Screen of Instruction Manual DVD ROM If your computer does not display the setup screen after the Instruction Manual DVD ROM...

Page 625: ...ational by printing a test page in Windows 1 Load A4 size paper in the paper drawer or multi purpose tray Loading Paper P 37 2 Open the printer folder Displaying the Printer Folder P 616 3 Right click...

Page 626: ...012 R2 Right click Start select Control Panel 2 Display System Windows Vista 7 8 Server 2008 R2 Server 2012 Click System and Maintenance or System and Security System Windows Server 2008 Double click...

Page 627: ...that the port is selected correctly Checking Bidirectional Communication 1 Open the printer folder Displaying the Printer Folder P 616 2 Right click your printer icon and click Printer properties or...

Page 628: ...nel and click View network status and tasks Manage network connections 2 Right click the Local Area Connection icon and click Properties in the pop up menu Windows 7 Server 2008 R2 1 Open the Start me...

Page 629: ...e Network and Sharing Center tab and then click Manage network connections 2 Right click the Local Area Connection icon and click Properties in the pop up menu Windows 8 1 Server 2012 R2 1 Right click...

Page 630: ...er drivers and utility for Mac OS see the following guide or help Object Reference Installing the Printer Driver Getting Started Canon UFR II UFRII LT Printer Driver Guide Canon PS Printer Driver Guid...

Page 631: ...Utility menu are a comprehensive listing of all fonts currently available The listing contains the names and print samples of the fonts stored on the printer Scalable Fonts PCL P 625 OCR Code Scalable...

Page 632: ...Scalable Fonts PCL Appendix 625...

Page 633: ...Appendix 626...

Page 634: ...Appendix 627...

Page 635: ...OCR Code Scalable Fonts PCL Bitmapped Fonts PCL Appendix 628...

Page 636: ...nput 230 V 50 Hz although the rated input of the product is 220 to 240 V 50 60 Hz Use of shielded cable is necessary to comply with the technical EMC requirements of EC Directive Laser Safety This pro...

Page 637: ...ut the recycling of this product please contact your local city office waste authority approved scheme or your household waste disposal service or visit www canon europe com weee or www canon europe c...

Page 638: ...cates Motor Vehicle Licenses and Certificates of Title Copyrighted Works Works of Art without Permission of Copyright Owner Disclaimers The information in this document is subject to change without no...

Page 639: ...9 301 5 929 866 5 943 063 6 073 148 6 515 763 6 639 593 6 754 382 7 046 403 7 213 269 7 242 415 Patents pending in the U S and other countries All instances of the name PostScript in the text are refe...

Page 640: ...47 U S A CANON EUROPA N V Bovenkerkerweg 59 1185 XB Amstelveen The Netherlands CANON CHINA CO LTD 2F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 PRC CANON SINGAPORE PTE LTD 1...

Page 641: ...to remain under this license does not apply to any document created using the fonts or their derivatives DEFINITIONS Font Software refers to the set of files released by the Copyright Holder s under t...

Page 642: ...sion except to acknowledge the contribution s of the Copyright Holder s and the Author s or with their explicit written permission 5 The Font Software modified or unmodified in part or in whole must b...

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