
Chapter 5
5-4
5.4 ERROR CODE TABLE
5.4.1 Overview
0019-5934
LBP3100 / LBP3010B
This printer does not have a status panel (LCD panel), and the messages for statuses and errors that would have been displayed on the status panel during a printer's
operations are displayed on the computer display. The screen displayed is called Status Window (see the following figure).
The status window informs users of the printer status with messages or animations.
Messages are displayed on the message area [1] and message area (auxiliary) [2]. There are two types of messages; user message and service message. The user
message prompts users to take some actions, and the service message prompts service engineers to do so.
F-5-4
The following are the details of the service message. For the user message, please refer to the users guide packaged with the printer.
5.4.2 Service Message
0019-5935
LBP3100 / LBP3010B
The service message is displayed when a fault in the printer occurs and called error code.
The error code is displayed on the message area of the status window screen, and its details on the message area (auxiliary) with the error code; 'Exxx' (a three-digit
number is assigned to XXX).
The following is the list of service messages.
T-5-4
Error
Code
Details
Measures
E000
Error in startup
- The detected temperature of the thermistor does not reach 35 deg C
within approx. 1.5 sec of the heater being turned on.
- The detected temperature of the thermistor is 100 deg C or lower in
standby mode.
- Check connectors on the fixing film unit.
- Replace the fixing film unit.
- Replace the engine controller PCB.
E001
Error in abnormally high temperature
The detected temperature of the thermistor is 220 deg C or higher 30
times consecutively.
- Check connectors on the fixing film unit.
- Replace the fixing film unit.
- Replace the engine controller PCB.
E003
Error in abnormally low temperature
- After the heater is turned on, the detected temperature of the
thermistor is 100 deg C or lower at the time of printing after reaching
50 deg C.
- After the heater is turned on, the detected temperature of the
thermistor is 55 deg C or lower at paper intervals or in cleaning mode
after reaching 50 deg C.
- Check connectors on the fixing film unit.
- Replace the fixing film unit.
- Replace the engine controller PCB.
Canon LBP3100/LBP3108/LBP3150
Summary of Contents for LBP3010 Series
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Page 127: ...Chapter 5 TROUBLESHOOTING ...
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