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Finding Information

4-5

Cannot print with a printer driver other than the Canon LC310/L390/L408S.

Cause

The printer driver is connected to the same port as the Canon LC310/L390/L408S printer driver.

Remedy

Connect the printer driver to a port different from the Canon LC310/L390/L408S printer driver.

Cannot install CARPS using the USB port.

Cause

USB class driver is not properly installed.

Remedy

Perform the following steps.

1.

Make sure the printer is connected to your computer using a USB cable and the printer is turned on.

2.

For Windows 98/Me/2000, open the [System] dialog box from the [Control Panel]. For Windows XP, click [Performance
and Maintenance] in the [Control Panel]

➞

[See basic information about your computer] in the [Performance and

Maintenance] folder. The [System Properties] dialog box appears.

3.

For Windows 98/Me, select the [Device Manager] tab sheet

➞

double-click [Universal Serial Bus Controllers]. For

Windows 2000/XP, select the [Hardware] tab sheet

➞

click [Device Manager]

➞

double-click [Universal Serial Bus

Controllers].

4.

Locate the USB class driver under [Universal Serial Bus Controllers]. Delete ONLY the USB class driver specified for
you operating system. (If the USB class driver is displayed under [Other device], delete ONLY one of the following,
depending on your operating system: [Canon LC310/L390/L408S], [Canon CARPS USB Printer], or [Unknown].)
For Windows 98, select [Canon LC310/L390/L408S]

➞

click [Remove]. For Windows Me, select [Canon CARPS USB

Printer]

➞

click [Delete]. For Windows 2000/XP, select [USB Printing Support] or [Canon CARPS USB Printer]

➞

uninstall from the [Action] menu.

IMPORTANT

Never delete other devices or device drivers. Windows may not operate properly.

5.

Close the [Control Panel]

➞

unplug the USB cable.

6.

Restart Windows.

7.

Follow the steps in “Installing Printer Driver through a USB Connection,” on p. 2-2.

NOTE

The procedure for Windows XP is given for Category Views Mode.

Strings of garbled characters are printed.

Cause

The software is not installed properly.

Remedy

Check if the printer icon is displayed in the [Printers] (in Windows XP, [Printers and Faxes]) folder. If not, install the software.
If the printer icon is displayed, right-click the printer icon

➞

check if [Set as Default printer] is selected in the pull-down menu.

Refer to Chapter 2 for more information.

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Summary of Contents for LaserCLASS 310

Page 1: ...Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Software Guide ...

Page 2: ...iving Faxes Speed Dialling Making Copies Maintenance Troubleshooting The Menu System Basic Guide Installing the Printer Driver Software Printer Properties Troubleshooting Printer Driver Issues Software Guide This Document CD ROM To view the manual in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it ...

Page 3: ...work 2 13 Setting the Machine as a Shared Printer 2 13 Windows 98 Me Server Settings 2 13 Windows 2000 XP Server Settings 2 16 Using as a Shared Printer on Your Network 2 21 Network Download 2 21 Windows 98 Me Add Printer Wizard 2 22 Windows 2000 XP Add Printer Wizard 2 24 Chapter 3 Printer Properties Windows 98 Me Properties 3 1 General Tab 3 3 Details Tab 3 3 Color Management Tab 3 4 Sharing Tab...

Page 4: ...ii Chapter 4 Troubleshooting Finding Information 4 1 Printer Problems 4 2 Printer Driver Problems 4 4 Uninstalling Printer Driver 4 6 Chapter 5 Appendix Printer Specifications 5 1 Glossary 5 2 Index 5 9 ...

Page 5: ...o avoid problems caused by incorrect operation NOTE Indicates notes for operation or additional explanations Reading these is highly recommended Button Used in This Manual A button or an item is referred to in brackets as follows in this manual A button or an item on the screen OK Name of window or dialog box Add Printer Wizard A button on a toolbar Help Displays Used in This Manual Screen shots o...

Page 6: ...nd Microsoft Windows are referred to as Microsoft and Windows respectively Copyright Copyright 2005 Canon Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior writ...

Page 7: ...nced features including Canon Advanced Raster Printing System CARPS CARPS gives users of Windows 98 Windows Me Windows 2000 or Windows XP operating system the ability to make full use of the printer It enables you to print documents from any Windows application to your machine CARPS is also referred to as the Canon LC310 L390 L408S as it appears on your screen after it has been installed You can a...

Page 8: ...Administrators rights is recommended 64 MB or greater is recommended 128 MB or greater is recommended 200 MB or greater is recommended OS CPU RAM Available free disk space Windows 98 Intel Pentium 90 MHz or greater 32 MB or greater 115 MB or greater Windows Me Intel Pentium 150 MHz or greater 32 MB or greater 115 MB or greater Windows 2000 Professional Intel Pentium 133 MHz or greater or compatibl...

Page 9: ...utton to display additional information about every feature and option in the printer drivers Context Sensitive Help This Help displays the explanation of each item in the current dialog box To get the Help use one of the following procedures Click the Help button in the title bar of the dialog box click the desired item Right click the desired item select the What s this box Select the desired it...

Page 10: ...er on Your Computer Canon Advanced Raster Printing System CARPS is the software that extends the power of the Windows operating system to a printer to speed up and simplify print jobs CARPS provides more printing control under Windows applications This section provides installation procedures of CARPS to use the Canon LASER CLASS 310 as a local printer connected directly to your computer Using Use...

Page 11: ...ring the installation of the software the installation program will prompt you when it is appropriate to connect the machine to your computer If you are using Windows 2000 XP be sure to log on as a member of Administrators The full control access right for the printer is necessary for the installation of CARPS 1 Place the CD ROM into your CD ROM drive The CD ROM menu is displayed NOTE If the LASER...

Page 12: ... 2 3 4 Read the contents of the License Agreement dialog box and click Yes The Install screen appears 5 Click Next on the Setup Wizard dialog box 6 After confirming the contents of the License Agreement dialog box select I accept the terms in the license agreement click Next ...

Page 13: ...USB Connection is selected click Next NOTE A message recommending you to restart your computer may appear under some operating systems In this case continue installing after restarting your computer 8 Click Yes to continue the installation through the USB connection The installation starts The USB Connection dialog box appears ...

Page 14: ...ted to the port on your computer within 60 seconds after Yes in the USB Connection dialog box is clicked otherwise the installation will not complete For more information on connecting the USB cable refer to the Basic Guide NOTE While the printer driver is being installed the message asking you if you want to view the README file or not appears If you want to view the README file now click Yes If ...

Page 15: ...Driver 2 Installing the Printer Driver on Your Computer 2 6 11 Check Restart Computer Now Recommended and click Restart You can restart the computer later In this case clear Restart Computer Now Recommended and click Exit ...

Page 16: ...dure If Plug and Play is automatically carried out and the Found New Hardware Wizard dialog box appears click Cancel to follow the procedure below If the machine has no power supplied when the installation starts the installation may not complete successfully If you are using Windows 2000 XP be sure to log on as a member of Administrators The full control access right for the printer is necessary ...

Page 17: ...r Driver 2 Installing the Printer Driver on Your Computer 2 8 3 Click Install 4 Read the contents of the License Agreement dialog box and click Yes The Install screen appears 5 Click Next on the Setup Wizard dialog box ...

Page 18: ...message recommending you to restart your computer may appear under some operating systems In this case continue installing after restarting your computer 7 Clear Install Printer Driver through a USB Connection click Next NOTE If the same printer driver has already been installed the dialog box asking you to select the installation process is displayed In such a case select Add Printer and Update D...

Page 19: ...or accept the default name 4 Select Use as Shared Printer if you want to use the printer as the shared printer only for Windows 2000 XP If you select Use as Shared Printer Click Details In the Detailed Settings for Shared Printer dialog box enter a share name you want to use Click OK 5 Select Set as Default if you want to use the printer as the default printer 9 Click Next 10 Confirm the contents ...

Page 20: ...tion starts The printer driver is installed and the printer icon is added to the Printers folder NOTE While the printer driver is being installed the message asking you if you want to view the README file or not appears If you want to view the README file now click Yes If not click No 12 Click Exit click Next Installation is complete ...

Page 21: ...river 2 Installing the Printer Driver on Your Computer 2 12 13 Check Restart Computer Now Recommended and click Restart You can restart the computer later In this case clear Restart Computer Now Recommended and click Exit ...

Page 22: ...ly by starting the server even if the server was not running when the client was started If the server is running on Windows 2000 XP you can print even if no one is logged into the server Setting the Machine as a Shared Printer If you plan to share your Canon LASER CLASS 310 on a network install the print server locally then make the following settings For more information see your print server sy...

Page 23: ... the Network icon The Network dialog box appears 3 Click Add in the Configuration tab sheet The Select Network Component Type dialog box appears 4 Select Service click Add The Select Network Service dialog box appears 5 Select File and printer sharing for Microsoft Networks click OK ...

Page 24: ...d Print Sharing The File and Print Sharing dialog box appears 7 Select I want to be able to allow others to print to my printer s click OK 8 Select the Access Control tab sheet click either Share level access control or User level access control 9 Click OK The server service is added ...

Page 25: ...nder Windows 2000 XP Adding Server Service Windows 2000 1 From the Start menu select Settings Network and Dial up Connections The Network and Dial up Connections folder appears 2 Right click the Local Area Connection icon select Properties from the pop up menu The Local Area Connection Properties dialog box appears 3 Click Install The Select Network Component Type dialog box appears ...

Page 26: ...Installing Printer Driver 2 Using the Machine on Your Network 2 17 4 Click Service click Add 5 Select File and Printer Sharing for Microsoft Networks click OK The server service is added ...

Page 27: ...Adding Server Service Windows XP 1 From the Start menu select Control Panel The Control Panel folder appears 2 Click Network and Internet Connections The Network and Internet Connections folder appears 3 Click Network Connections The Network Connections folder appears ...

Page 28: ...e Local Area Connection icon select Properties from the pop up menu The Local Area Connection Properties dialog box appears 5 Click Install The Select Network Component Type dialog box appears 6 Click Service click Add 7 Select File and Printer Sharing for Microsoft Networks click OK ...

Page 29: ...es dialog box select Share this printer in the Sharing tab NOTE For instructions on how to open the Canon LC310 L390 L408S Properties dialog box see p 3 18 2 Enter the share name as needed NOTE Do not enter space or special character in Share name 3 Click OK The printer icon changes to indicate sharing NOTE Sharing settings may also be made during installation ...

Page 30: ... Windows 98 Me servers In that case use Add Printer Wizard Network Download The following is the procedure to connect to the shared printer on your network using network download NOTE Windows 2000 XP clients cannot download the driver from Windows 98 Me servers 1 Open Explorer browse the network until you can see the Canon LC310 L390 L408S or its corresponding printer icon 2 Double click the print...

Page 31: ... connect to the shared printer on your network using Windows 98 Me Add Printer Wizard The screen shots shown are from Windows 98 1 From the Start menu select Settings click Printers The Printers folder appears 2 Double click the Add Printer icon The Add Printer Wizard dialog box appears click Next 3 Select Network printer click Next ...

Page 32: ...xperience this problem you should either log on to a Domain or setup an account on the Server PC for each user in the Workgroup that will print from a Client PC 5 Click Have Disk The Install From Disk dialog box appears 6 Use Browse to select the directory that contains the CARPS software click OK You can also enter the path name directly in the edit box 7 Enter the name of the printer you want to...

Page 33: ...ows XP click Add a printer in Printer Tasks The Add Printer Wizard dialog box appears click Next 3 Select Network printer in Windows XP select A network printer or a printer attached to another computer click Next The Locate Your Printer in Windows XP Specify a Printer dialog box appears 4 Enter the name of the printer you want to connect to click Next If you do not know the name of the printer cl...

Page 34: ...d in the Canon LC310 L390 L408S Properties dialog box will vary depending on the type of operating system you are using and the method you use to access the dialog box The method you use to access the dialog boxes determines how long the printing options remain in effect If you access the dialog box from an application s Print dialog box your selected printing options apply only to the current pri...

Page 35: ... box by right clicking the corresponding printer icon and selecting Properties from the pop up menu The Canon LC310 L390 L408S Properties dialog box appears The Canon LC310 L390 L408S Properties dialog box contains several tab sheets that enable you to set up the printer configuration and configure the print setting The following is the description of each tab sheet NOTE The screen shots shown are...

Page 36: ...or define separator pages Refer to your Windows operating system documentation for more information Details Tab Specifies the printer port and time out settings Refer to your Windows operating system documentation for more information Spool Settings The installer sets the following defaults ...

Page 37: ...th your color printer Refer to your Windows operating system documentation for more information Sharing Tab Specifies the printer sharing settings This tab sheet is available only when the printer sharing is enabled see p 2 13 Refer to your Windows operating system documentation for more information ...

Page 38: ...ut paper size when printed However when 11x17 B4 or A3 is selected in the Page Size the original page size is automatically reduced to fit Letter size NOTE Up to 50 sizes can be defined for Custom Paper Size with the Custom Paper Size Settings option see p 3 8 Copies Specifies the number of copies to be printed 1 to 99 Orientation Selects the direction of printing relative to the paper Portrait or...

Page 39: ...lope Monarch Envelope COM10 Envelope DL or Envelope C5 as Output Size Paper Type is automatically set to Envelope Watermark Inserts the selected watermark to be printed on each page 8 types of watermark are available as default CONFIDENTIAL COPY DRAFT FILE COPY FINAL PRELIMINARY PROOF TOP SECRET Selecting this check box enables Edit Watermark to add a watermark NOTE This option is disabled when Pa...

Page 40: ...he position where the watermark is printed on each page You can enter the values in the X and Y edit boxes in a range between 50 and 50 or use the X and Y slide bars to move the position Move to Center Relocates the watermark to the page center Angle Specifies the angle of watermark You can select the corresponding radio button or use the slide bar to move the angle Name Displays the name of the c...

Page 41: ...s opened from a Windows application To register the custom paper size follow the steps in From the Printers folder on p 3 2 and perform the procedure above Paper List Displays the paper sizes actually available Selects a paper size from which you can create a custom paper size Name of Custom Paper Size Specifies the name of custom paper Unit Selects the unit of measurement of paper size Millimeter...

Page 42: ...e Selects if the date is printed on each page or not Six positions to print the date are available Print User Name Selects if the user name is printed on each page or not Six positions to print the user name are available Print Page Number Selects if the page number is printed on each page or not Six positions to print the page number are available Format Settings Opens the Format Settings dialog ...

Page 43: ...t opens the Advanced Settings dialog box Binding Location Selects a binding location for the printed pages Gutter Opens the Gutter Settings dialog box see p 3 10 Finishing Selects if the printed pages are sorted by copy or not Advanced Settings Opens the Advanced Settings dialog box see p 3 10 Restore Defaults Resets all the current settings to their default values Gutter Specifies the gutter widt...

Page 44: ...the best setting for the print job according to document content Details Opens the Detailed Settings dialog box see p 3 11 Manual Grayscale Settings Enables the manual grayscale Selecting this check box enables Grayscale Settings to access the dialog box which enables you to set the grayscale for images see p 3 12 Grayscale Settings Opens the Grayscale Settings dialog box see p 3 12 NOTE This opti...

Page 45: ...in dot per inch 600 dpi or 300 dpi B W Halftones Selects a halftone pattern Enable Image Correction Corrects the roughness of image and inaccuracy in interpolating when printing an enlarged image in low resolution Toner Save Selects the setting for saving the toner consumption Printer Default Off or On Preview Displays the image with the currently selected brightness and contrast reflected Origina...

Page 46: ...Selecting Driver Matching Mode enables Matching Method and Monitor Profile Selecting Gamma Adjustment enables Gamma Matching Method Selects the matching method Monitor Profile Selects the profile appropriate for your monitor or scanner Gamma Specifies the gamma correction factor Restore Defaults Resets all the current settings to their default values ...

Page 47: ...s the profile to apply Displays the image with the currently selected settings reflected Changes the setting for Page Layout every time you click anywhere inside the image of the page see p 3 5 The setting changes in the following order 1 Page per Sheet 2 Pages per Sheet 4 Pages per Sheet 1 Page per Sheet Preview image Right clicking the mouse button on the preview image displays the pop up menu f...

Page 48: ... Preview Saves the data in the Canon Page Composer dialog box When Edit and Preview is selected Lock button appears on the right side When you click this button Edit and Preview mode is locked Add Profile Opens the Add Profile dialog box see p 3 16 Edit Profile Opens the Edit Profile dialog box see p 3 16 View Settings Opens the View Settings dialog box see p 3 17 ...

Page 49: ... dialog box enables you to edit the profile selected in Profile List Name Specifies the name of the profile to be registered Icon Selects an icon to represent the profile to be registered Comment Adds comments on the profile to be registered View Settings Opens the View Settings dialog box see p 3 17 Profile List Displays the list of registered profiles The order that profiles appear in this list ...

Page 50: ...me of the currently selected profile NOTE When one of the pre defined profiles is selected the name cannot be changed Icon Displays and allows you to change the icon representing the currently selected profile NOTE When one of the pre defined profiles is selected the icon cannot be changed Comment Displays and allows you to change the comment on the currently selected profile NOTE When one of the ...

Page 51: ...ings Printers in Windows XP Printers and Faxes The Printers in Windows XP Printers and Faxes folder appears 2 Click the corresponding printer icon select Properties from the File menu You can also open the Canon LC310 L390 L408S Properties dialog box by right clicking the corresponding printer icon and selecting Properties from the pop up menu The Canon LC310 L390 L408S Properties dialog box appea...

Page 52: ...0 L390 L408S Printing Preferences dialog box appears Properties The Canon LC310 L390 L408S Properties dialog box contains several tab sheets that enable you to set up the printer configuration and configure the print settings The following is the description of each tab sheet NOTE The number of tabs displayed in the properties dialog box depends on how you have your system set up For more informat...

Page 53: ...ter sharing settings This tab sheet is available only when the printer sharing is enabled see p 2 20 Refer to your Windows operating system documentation for more information Ports Tab Specifies the port to which the printer is attached Refer to your Windows operating system documentation for more information ...

Page 54: ...dows operating system documentation for more information NOTE Spool print documents so program finishes printing faster and Start printing immediately are set automatically when you install the printer driver Color Management Tab Associate color profiles with your color printer Refer to your Windows operating system documentation for more information ...

Page 55: ...Printer Properties 3 Windows 2000 XP Properties and Printing Preferences 3 22 Security Tab Specifies security settings Refer to your operating system documentation for more information ...

Page 56: ...s see p 3 24 NOTE When one of the pre defined profile Default Settings 2 on 1 or Confidential is selected in Profile List this button is disabled Delete Removes the selected profile from Profile List NOTE When one of the pre defined profiles is selected this button is disabled Import Enables you to import profile information from a file Export Enables you to export the selected profile information...

Page 57: ...e of the profile selected in the Profile tab sheet NOTE When one of the pre defined profiles is selected the name cannot be changed Icon Selects an icon to represent the new profile or allows you to change the icon of the profile selected in the Profile tab sheet NOTE When one of the pre defined profiles is selected the icon cannot be changed Comment Adds comments on the new profile or allows you ...

Page 58: ...ings including the page size scaling number of copies orientation and number of pages per sheet see p 3 26 Finishing Tab Specifies the finishing settings for the printed pages including the collating and binding see p 3 32 Quality Tab Specifies the print quality including resolution brightness and contrast see p 3 33 ...

Page 59: ...gs including the page size scaling number of copies orientation and number of pages per sheet For information on Profile refer to Profiles on p 3 36 Preview Image Displays the image with the currently selected settings reflected For details on preview image see p 3 37 Page Size Selects the original page size to work with in an application Available options are Letter 11 x17 Legal Executive A5 B5 A...

Page 60: ...al Scaling disappears and Page Order appears in its place Manual Scaling Reduces or enlarges the original page size Selecting this check box enables the edit box on the right side to specify the magnification factor 25 to 200 Page Order Selects the order in which original pages are placed on each sheet of the output paper when more than one page is printed per sheet Paper Type Selects the paper ty...

Page 61: ...d only when the Watermark check box is selected in the Page Setup tab sheet see p 3 26 NOTE This option is disabled when Page Layout is set to Poster Edit Watermark Opens the Edit Watermark dialog box see p 3 28 Custom Paper Size Opens the Custom Paper Size Settings dialog box see p 3 30 Page Options Opens the Page Options dialog box see p 3 31 NOTE This option is disabled when Page Layout is set ...

Page 62: ... 50 and 50 or use the X and Y slide bars to move the position Move to Center Relocates the watermark to the page center Angle Sets the angle of watermark You can select the corresponding radio button or use the slide bar to move the angle Name Displays the name of the currently selected watermark Text Displays the text string of the currently selected watermark Font Selects the font type of the wa...

Page 63: ...ecifies the name of custom paper Unit Selects the unit of measurement of paper size Millimeter or Inch Paper Size Specifies the width and height of the custom paper NOTE Be sure that Width does not exceed Height when specifying the values Register Registers the custom paper and adds its name to Paper List NOTE To register a new custom paper size be sure to log on as a member of Administrators Wind...

Page 64: ...rayscale Sample in the Quality tab sheet see p 3 33 Print Date Selects if the date is printed on each page or not Six positions to print the date are available Print User Name Selects if the user name is printed on each page or not Six positions to print the user name are available Print Page Number Selects if the page number is printed on each page or not Six positions to print the page number ar...

Page 65: ...ab sheet opens the Advanced Settings dialog box Binding Location Selects a binding location for the printed pages Gutter Opens the Gutter Settings dialog box see p 3 32 Finishing Selects if the printed pages are sorted by copy or not Collate or Off Advanced Settings Opens the Advanced Settings dialog box see p 3 32 Restore Defaults Resets all the current settings to their default values Gutter Spe...

Page 66: ...his check box enables Grayscale Settings to access the dialog box which allows you to set the grayscale for images see p 3 34 Print Grayscale Sample Prints nine thumbnails per sheet to provide the print samples with the current grayscale settings when printing the document NOTE This option is enabled only when Manual Grayscale Settings is selected Grayscale Settings Opens the Grayscale Settings di...

Page 67: ...alog box enables you to control the brightness and contrast of images This function is enabled only when Manual Grayscale Settings is selected in the Quality tab sheet see p 3 33 Two tab sheets are provided in this dialog box Resolution Selects the printer s resolution in dot per inch 600 dpi or 300 dpi B W Halftones Selects a halftone pattern Enable Image Correction Corrects the roughness of imag...

Page 68: ...mage with the currently selected brightness and contrast reflected Original Displays the original image Brightness Adjusts the brightness of the preview image in the range between 5 and 5 Contrast Adjusts the contrast of the preview image in the range between 5 and 5 Restore Defaults Resets all the current settings to their default values ...

Page 69: ...atching Mode enables Matching Method and Monitor Profile Selecting Gamma Adjustment enables Gamma Matching Method Selects the matching method Monitor Profile Selects the profile appropriate for your monitor or scanner Gamma Specifies the gamma correction factor Restore Defaults Resets all the current settings to their default values Profile Selects the profile to apply Displays the image with the ...

Page 70: ...inding location Output Method Switches the job mode between Print and Edit and Preview Print Executes a normal print job Edit and Preview Saves the data in the Canon Page Composer dialog box When Edit and Preview is selected Lock button appears on the right side When you click this button Edit and Preview mode is locked Add Profile Opens the Add Profile dialog box see p 3 38 Edit Profile Opens the...

Page 71: ...ialog box This dialog box enables you to edit the profile selected in Profile List Name Specifies the name of the profile to be registered Icon Selects an icon to represent the profile to be registered Comment Adds comments on the profile to be registered View Settings Opens the View Settings dialog box see p 3 40 Profile List Displays the list of registered profiles The order that profiles appear...

Page 72: ...NOTE When one of the pre defined profiles is selected the name cannot be changed Icon Displays and allows you to change the icon representing the currently selected profile NOTE When one of the pre defined profile is selected the icon cannot be changed Comment Displays and allows you to change the comment on the currently selected profile NOTE When one of the pre defined profile is selected the co...

Page 73: ...nting Preferences 3 40 View Settings Clicking View Settings opens the View Settings dialog box This dialog box displays the current settings in the Page Setup Finishing and Quality tab sheets Copy Copies the contents of the current settings to the clipboard ...

Page 74: ...software interacts with the printer If you can print a self test but the printer does not print other jobs or the output is not what you expected the problem is with your computer software or cable If your printer is not operating properly try the suggestions in this chapter in the order listed The suggestions are grouped as follows Printer Problems on p 4 2 Printer Driver Problems on p 4 4 Uninst...

Page 75: ...ide Cause 4 Your BIOS port setting needs to be modified Remedy See your computer s documentation concerning available ports Cause 5 Your computer is not working properly Remedy Make sure your computer is turned on If so see your computer s documentation for troubleshooting Cause 6 A print job error occurred Remedy Set AUTO ERROR SKIP to ON in the Menu or delete the error print job using System Mon...

Page 76: ...CORRECT PAPER SIZE message displays on the LCD of the printer Cause Paper setting of the machine is different from that of your computer Remedy Load the correct paper size or change the PAPER SIZE setting of the Menu See the Basic Guide Printout is wrong Cause 1 There is a communication problem between the printer and your computer Remedy Make sure your cable connections are secure Make sure your ...

Page 77: ... not responding because the printer is off offline or not connected to the computer Remedy Make sure the printer is not paused Make sure the printer s interface cable is securely connected to both the printer and computer Make sure paper is properly loaded from the cassette or multi purpose feeder Change the ERROR TIME OUT setting in the Menu See the Basic Guide Reset the printer and computer Try ...

Page 78: ...s 4 Locate the USB class driver under Universal Serial Bus Controllers Delete ONLY the USB class driver specified for you operating system If the USB class driver is displayed under Other device delete ONLY one of the following depending on your operating system Canon LC310 L390 L408S Canon CARPS USB Printer or Unknown For Windows 98 select Canon LC310 L390 L408S click Remove For Windows Me select...

Page 79: ...rly it might help to remove the CARPS software and install it again Before you remove the software make sure the following You have the installation software available for installation No program is running on your computer From Printer Driver Uninstaller 1 From the Start menu select Programs in Windows XP All Programs Canon Printer Uninstaller click CARPS Printer Driver Uninstaller Ver 2 0 The De...

Page 80: ...he Printers in Windows XP Printers and Faxes folder appears 2 Select the corresponding printer icon 3 From File menu select Delete The confirmation message dialog box appears 4 Click Yes The uninstallation is complete NOTE In Windows 2000 XP you cannot uninstall the CARPS software unless you have administrative privileges ...

Page 81: ... Paper sizes Cassette LTR LGL A4 Plain paper Maximum capacity 500 sheets of 17 lb bond 64 g m2 paper Multi purpose feeder 8 1 2 x 14 216 mm x 356 mm to 3 x 5 76 mm x 127 mm Plain paper colored paper recycled paper transparencies envelopes and heavy paper up to 34 lb 128 g m2 Maximum capacity 1 sheet Paper delivery Face down output way 50 sheets 17 to 24 lb 64 to 90 g m2 Host interface USB interfac...

Page 82: ...des more printing control under Windows applications Client A computer that is connected to the printer over a network A client does not control the printer directly It interacts with the printer through a server See also Server Collate Finishing To print multiple copies of a multi page document in sequential page order Command An instruction that tells the printer to perform a certain function Co...

Page 83: ...non Advanced Raster Printing System you are using its printer driver F Fixing assembly The device used during the print process to fix the toner onto the paper or other media through applying heat and pressure The assembly located inside the printer gets extremely hot 374 F 190 C during operation Folder A container in which documents program files and other folders are stored on your disks Formerl...

Page 84: ...angle to the vertical axis J Jam A situation created when paper becomes caught along the paper path You must remove jammed paper before you can continue printing K Kilobyte KB A unit of measurement representing the binary number 1024 used to describe printer or computer memory size in thousand byte units L Landscape A horizontal print orientation Text and graphics are printed across the longer axi...

Page 85: ...er recycled paper transparencies thick paper envelopes etc are grouped under several Paper Types You can access this setting from the Paper Type field on the Page Setup tab of the Properties or Printing Preferences dialog screens PDF Stands for Portable Document Format A widely used format for transmitting and viewing documents on computers PDF documents can be read or printed out with Adobe s Acr...

Page 86: ...read Q Queue A list of files that are either waiting to be printed or are currently printing Once a file has been printed it is removed from the print queue R Random Access Memory RAM The working memory of the computer in which programs and data are temporarily stored while you use them Resetting or shutting off the computer clears all information from RAM Printing very complicated documents might...

Page 87: ...pooler rather than directly to the printer thus freeing the computer and application for other tasks Spooled documents are printed in the order they are received T Title bar The horizontal bar that contains the title of a window or dialog box On many windows the title bar contains the Control menu box and Maximize and Minimize buttons Toner A black resin coated powder contained in the cartridge Th...

Page 88: ... to it when the swap file must be used See also Physical RAM W Weight Refers to the thickness of a font light medium or bold Also refers to the thickness of paper Windows Explorer The Windows program you can use to browse through open and manage the disk drives folders and files on your computer in a network system You can also use Windows Explorer to view and open shared folders on other computer...

Page 89: ...els 5 2 Custom Paper Size Settings Windows 2000 XP 3 30 Windows 98 Me 3 8 D Default setting 5 3 Detailed Settings Windows 2000 XP 3 34 Windows 98 Me 3 11 Details tab Windows 98 Me 3 3 Dialog boxes Windows 2000 XP properties 3 18 Windows 98 Me properties 3 1 dpi 5 3 Driver See Printer driver E Edit Profile Windows 2000 XP 3 38 Windows 98 Me 3 16 Edit Watermark Windows 2000 XP 3 28 Windows 98 Me 3 7...

Page 90: ...pecifications 5 1 stops printing 4 3 Printer driver 4 5 5 6 Printer sharing settings 2 20 Printing Preferences 3 18 Printing speed 5 1 Printout is wrong 4 3 Problems printer 4 2 Profile tab Windows 2000 XP 3 23 Profiles Windows 2000 XP 3 36 Windows 98 Me 3 14 Properties Windows 2000 XP dialog box 3 18 Windows 98 Me dialog box 3 1 Q Quality tab Windows 2000 XP 3 25 3 33 Windows 98 Me 3 11 Queue 5 6...

Page 91: ...5 General tab 3 19 Grayscale Adjustment tab 3 35 Matching tab 3 35 Page Setup tab 3 26 Ports tab 3 20 Printing Preferences 3 18 3 26 Profile tab 3 23 Properties 3 18 3 19 Quality tab 3 33 Security tab 3 22 Sharing tab 3 20 Windows 98 Me Color Management tab 3 4 Details tab 3 3 Finishing tab 3 10 General tab 3 3 Grayscale Adjustment tab 3 12 Matching tab 3 13 Page Setup tab 3 5 Properties 3 1 Quali...

Page 92: ...ance CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F North Tower ...

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