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7-39
Installation Problems
7
T
roub
leshooting
Installation Problems
If "USB Class Driver" and "LBP5100 Printer Driver" cannot be installed properly,
perform the following procedure to check problems.
NOTE
For details on problems on the network installation, see "Chapter 4 Troubleshooting" in
Network Guide.
[Canon Printer
Uninstaller] is displayed in
[All Programs] ([Programs]
for Windows 98/Me/2000)
from the [Start]
menu.
[Canon LBP5100]
is displayed in [Add or Remove
Programs] ([Add/Remove Programs]
for Windows 2000; [Add/Remove
Programs Properties] for
Windows 98/Me).
Yes
No
No
Cannot
uninstall
Cannot
Cannot
uninstall
Cannot install
Cannot
install
The icon for this
printer is displayed in the
[Printers and Faxes] or
[Printers] folder after
the installation is
completed.
Yes
Yes
A problem has
occurred during the
installation.
No
No
Yes
Yes
No
No
Yes
[Canon Printer
Uninstaller] is displayed in
[All Programs] ([Programs]
for Windows 98/Me/2000)
from the [Start]
menu.
[Canon LBP5100]
is displayed in [Add or Remove
Programs] ([Add/Remove Programs]
for Windows 2000; [Add/Remove
Programs Properties] for
Windows 98/Me).
Uninstall the USB class driver.
See "Uninstalling the USB Class
Driver," on p. 7-46.
Uninstall the CAPT software
with Uninstaller.
See "Uninstalling the CAPT
Software," on p. 4-76.
Uninstall the CAPT software
with Uninstaller.
See "Uninstalling the CAPT
Software," on p. 4-76.
Uninstall the CAPT software
with Uninstaller.
See "Uninstalling the CAPT
Software," on p. 4-76.
Delete [Canon LBP5100] from [Add or
Remove Programs] ([Add/Remove
Programs] for Windows 2000;
[Add/Remove Programs Properties] for
Windows 98/Me).
See "When Uninstallation Fails," on p. 7-43.
Delete [Canon LBP5100] from [Add or
Remove Programs] ([Add/Remove
Programs] for Windows 2000;
[Add/Remove Programs Properties] for
Windows 98/Me).
See "When Uninstallation Fails," on p. 7-43.
Install the CAPT software
again.
See "Installing the CAPT
Software," on p. 4-4.
Install the CAPT software
again.
See "Installing the CAPT
Software," on p. 4-4.
Uninstall the USB class driver.
See "Uninstalling the USB Class
Driver," on p. 7-46.
Print a test page.
See "Printing a Test Page," on p. 7-42.
Check the power supply, cables, etc.
See "Problems on Local Installation," on p.
7-40, "Installation Problems When the
Printer is Shared on a Network," on p. 7-41.
Install the CAPT software again.
See "Installing the CAPT Software,"
on p. 4-4.
Install the CAPT software again.
See "Installing the CAPT Software,"
on p. 4-4.
Summary of Contents for Laser Shot LBP-5100
Page 2: ...LBP5100 Laser Printer User s Guide ...
Page 79: ...Turning the Printer ON OFF 2 40 Installing the Printer 2 ...
Page 159: ...3 80 2 sided Printing Loading and Outputting Paper 3 ...
Page 337: ...5 100 Printing a Document 5 Printer Status Window ...
Page 377: ...6 40 Routine Maintenance 6 Handling the Printer ...
Page 435: ...7 58 Troubleshooting 7 Confirming the Printer Features ...
Page 473: ...9 6 Appendix 9 Dimensions of Each Part PAPER FEEDER PF 92 410 407 mm 125 118 Front Surface ...
Page 493: ...9 26 Appendix 9 Location of the Serial Number ...