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Canon Laser Shot LBP-2900, User Manual

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Canon Laser Shot LBP-2900 User Manual Download Page 279

Service Call

6-20

Tr

oub

leshooting

6

When a Scanner Error or Service Error Appears

If a scanner error or service error appears, cycle the power of the printer using the 
following procedure. This may clear the message.

1

Turn the power off, wait for at least 10 seconds, then turn the 
printer on again.

If the message does not reappear, continue using the printer as normal. If the 
message reappears, proceed to the next step.

2

Note down the error code displayed in the Printer Status 
Window.

OFF

ON

Summary of Contents for Laser Shot LBP-2900

Page 1: ...ENG IMPORTANT Read this manual carefully before using your printer Save this manual for future reference User s Guide User s Guide Laser Beam Printer ...

Page 2: ...LBP2900 Laser Printer User s Guide ...

Page 3: ...ing CD ROM Installation Connecting to a Computer Printing Methods Getting Started Guide CD ROM Basic Operations Troubleshooting User s Guide This Manual CD ROM To view the manual in PDF format Adobe Reader Adobe Acrobat Reader is required If Adobe Reader Adobe Acrobat Reader is not installed on your system please download it from the Adobe Systems Incorporated website The printer illustration on t...

Page 4: ...nt Routine Maintenance Troubleshooting Appendix Chapter 1 Make sure you read this Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon ...

Page 5: ...tations on the Usage of Your Product and the Use of Images xiii Important Safety Instructions xiv Installation xiv Power Supply xv Handling xvi Maintenance and Inspections xviii Consumables xix Other xix Chapter 1 Before You Start Using This Printer Printer Features 1 2 Component Names and Functions 1 4 Front View 1 5 Rear View 1 6 Inside the Printer 1 7 Indicators and the Paper Key 1 8 Connecting...

Page 6: ...2 22 Printing on Index Card 2 26 Loading Index Cards 2 26 Loading Index Card into the Manual Feed Tray 2 26 Selecting Printer Driver Settings and Printing 2 29 Printing on Envelopes 2 33 Loading Envelopes 2 33 Loading Envelopes into the Multi Purpose Tray 2 34 Loading Envelopes into the Manual Feed Tray 2 37 Selecting Printer Driver Settings and Printing 2 40 Printing on Custom Paper Sizes Non Sta...

Page 7: ...r 4 Printing a Document Printing from an Application 4 2 Specifying Printing Preferences 4 7 Opening the Document Properties Dialog Box from an Application 4 8 Opening the Document Properties Dialog Box from the Printers and Faxes or Printers Folder 4 10 Opening the Printer Properties Dialog Box from the Printers and Faxes or Printers Folder 4 12 Canceling Pausing and Resuming Printing 4 14 Using ...

Page 8: ...0 XP Server 2003 Vista 32 bit 4 56 For Windows XP Server 2003 Vista 64 bit 4 57 Printer Status Window 4 58 Using the Printer Status Window 4 59 Displaying the Printer Status Window 4 61 The Options Menu 4 62 Setting Preferences 4 62 Cleaning 4 64 Refresh 4 64 Resolve Error 4 64 Displaying Printer Status When Using a Print Server 4 65 Chapter 5 Routine Maintenance Replacing the Toner Cartridge 5 2 ...

Page 9: ...alling a Shared Printer 6 34 Miscellaneous Problems 6 36 Chapter 7 Appendix Specifications 7 2 Hardware Specifications 7 2 Software Specifications 7 3 Printer Dimensions 7 4 Optional Accessories 7 5 Network Adapter 7 5 NetSpot Device Installer 7 7 Windows Firewall 7 8 Configuring Windows Firewall to unblock communication with client computers 7 9 Configuring Windows Firewall to block communication...

Page 10: ...serious personal injury To use the product safely be sure to adhere to these warnings CAUTION Indicates cautions that if followed incorrectly may lead to personal injuries or damage to property To use the product safely be sure to adhere to these cautions IMPORTANT Indicates important points and limitations that need to be observed Be sure to read these carefully to avoid running into problems ope...

Page 11: ...bbreviations Used in This Manual In this manual product names and model names are abbreviated as follows Microsoft Windows 2000 operating system Windows 2000 Microsoft Windows XP operating system Windows XP Microsoft Windows Server 2003 operating system Windows Server 2003 Microsoft Windows Vista operating system Windows Vista Microsoft Windows Server 2008 operating system Windows Server 2008 Micr...

Page 12: ... the technical requirements of EMC Directive The product is in conformity with the EMC directive at nominal mains input 230 V 50 Hz although the rated input of the product is 220 240 V 50 60 Hz C tick marking on the rating label means that we declare the product is in conformity with the relevant requirements at nominal mains input 230 V 50 Hz although the rated input of the product is 220 240 V 5...

Page 13: ...laser product under IEC60825 1 1993 EN60825 1 1994 and as for the U S A it is classified as Class 1 under the Code of Federal Regulations 1040 10 of Title 21 This printer has been classified under IEC60825 1 1993 EN60825 1 1994 and conforms to the following classes CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL A RAYONNEMENT LASER DE CLASSE 1 APPARECCHIO LASER DI CLASSE 1 PRODUCTO LASER DE CLASE 1 ...

Page 14: ...h your household waste according to the WEEE Directive 2002 96 EC and your national law This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE Improper handling of this type of waste could have a possible negative imp...

Page 15: ...ted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc Disclaimers The information in this manual is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUD...

Page 16: ... print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money Travelers Checks Money Orders Food Stamps Certificates of Deposit Passports Postage Stamps canceled or uncanceled Immigration Papers Identifying Badges or Insignias Internal Revenue Stamps cancel...

Page 17: ...ers or other flammable substances If an inflammable substance comes into contact with the electrical unit inside the printer it may ignite or cause an electrical shock Do not put any of the following types of objects on top of this printer If any of these items come into contact with the electrical unit inside the printer it may ignite or cause an electrical shock If any of these objects fall into...

Page 18: ...ther product You may be injured if your hands etc are pinched by the printer When connecting the USB cable connect the cable correctly by following the directions in this manual Failure to properly connect cables can damage the printer or cause electrical shocks When you are carrying the printer hold the printer correctly by following the directions in this manual Dropping the printer may lead to ...

Page 19: ... other than that indicated Doing so may cause fire or electrical shock When you unplug the power cord make sure you hold the cord by the plug If you pull on the cord itself the cord may experience damage such as exposure of the core wires or an open circuit and electrical current flowing out of the damaged section can cause fires or electrical shock Whenever you pull out the power plug make sure t...

Page 20: ...f the connector Doing so may cause an electrical shock CAUTION Do not put any heavy objects on top of this product If a heavy object topples over or falls it can cause personal injuries If you are not going to use the printer for a long period of time such as overnight turn the printer off for safety reasons Furthermore if you are not going to use the printer for a longer period of time such as a ...

Page 21: ...wer plug periodically and wipe away any dust or dirt that has built up around the power outlet If the power plug is left connected for a long period of time in a dusty humid or smoky environment dust that gathers around the power outlet will absorb moisture and reduce the effectiveness of the insulation leading to fires CAUTION Never attempt to service this printer yourself except as explained in ...

Page 22: ...nd entering your eyes or mouth If the toner enters your eyes or mouth wash them immediately with cold water and immediately consult a physician Consumables WARNING Do not put spent toner cartridges into a fire The toner may ignite cause burns and fires Do not store toner cartridges or paper in a location where there are open flames Toner and paper could ignite causing burns and fires CAUTION Store...

Page 23: ...xx ...

Page 24: ...ter Printer Features 1 2 Component Names and Functions 1 4 Front View 1 5 Rear View 1 6 Inside the Printer 1 7 Indicators and the Paper Key 1 8 Connecting the Power Cord 1 9 Connecting the Power Cord 1 9 Connecting to a Computer 1 12 Turning the Printer On and Off 1 15 Turning the Printer On 1 15 Turning the Printer Off 1 16 ...

Page 25: ...with a 600dpi laser printer engine A stunningly high resolution of 2400 effective dpi x 600 dpi is made possible through the Automatic Image Refinement which is unique to Canon Furthermore because the grayscale makes use of a dithering pattern photographs and graphics can be printed with beautifully subtle reproduction Support for a Wide Variety of Networks When used as a network printer the print...

Page 26: ...e it even in the middle of the night without having to be concerned about those around you Simple Maintenance and Printer Status Window The toner cartridges made for this printer Canon Genuine Cartridge are designed as a single part containing both toner and the light sensitive drum so that they can be easily replaced The Printer Status Window that is displayed during printing makes it easy to tel...

Page 27: ... printer properly and make full use of all of the printer s features CAUTION Do not install this printer in a location where a wall or other object will block the ventilation slots in the printer If the ventilations slots are blocked the internal printer components will overheat and this may cause a fire NOTE Consult the store where you purchased this product in the event that any of the parts are...

Page 28: ... the paper allowing the paper to feed straight d d d d Small Paper Guide When you are loading small sized custom paper sizes this should be attached to the rear paper guide e e e e Rear Paper Guide Adjust this to suit the loaded paper to keep the rear edge of the paper aligned f f f f Multi Purpose Tray This tray can hold up to a maximum of 150 sheets of plain paper 64 g m2 See p 2 9 g g g g Manua...

Page 29: ...s the printer on and off See p 1 15 c c c c Power Socket Connect the supplied power cord to this socket See p 1 9 d d d d Rating Label This also shows the electrical current rating and average electrical current consumption e e e e USB Connector The USB cable plugs into this connector This is used to connect the printer to the USB port on a computer etc See p 1 13 f f f f USB Cover Open this cover...

Page 30: ...r Cartridge Guide When you install the toner cartridge make sure that the protrusions on the edges of the cartridge align with this guide while you push the cartridge in See p 5 6 b b b b Transfer Roller This is a very important part of the printer that transfers toner onto the paper during printing a b ...

Page 31: ...ators and the Paper Key a a a a Power Indicator This light turns on when the power is on b b b b Paper Indicator Paper Key This flashes when the printer runs out of paper or when the paper does not feed properly After refilling a paper tray press this key to restart printing a b ...

Page 32: ...utlet If the plug is not fully inserted fire and electrical shock may result Do not use any electrical cables other than the supplied cord Doing so may cause fire or electrical shock In principle you should not connect the printer using an extension cord or connect too many appliances to a single power outlet However if there is no choice but to use an extension cord or connect multiple appliances...

Page 33: ...or electrical shock Whenever you pull out the power plug make sure there are no objects around the power plug Do not pull out the power plug in an emergency IMPORTANT Do not plug the power cord into the auxiliary outlet on a computer One AC power outlet should be used exclusively for the printer Do not connect this printer to an uninterruptible power supply The printer may malfunction when a power...

Page 34: ...1 11 Before You Start Using This Printer 1 Connecting the Power Cord 3 Plug the power plug into the AC power outlet ...

Page 35: ...ORTANT This printer uses bidirectional communication Operation of the printer when connected via unidirectional communication equipment has not been tested As a result Canon cannot guarantee printer operation when the printer is connected using unidirectional print servers USB hubs and switching devices NOTE The USB interfaces appropriate for this printer are as follows For more details contact yo...

Page 36: ...efore You Start Using This Printer 1 Connecting to a Computer 2 Open the USB cover 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer and close the USB cover ...

Page 37: ...ou Start Using This Printer 1 4 Connect the A type flat end of the USB cable to the USB port on the computer NOTE If you are not sure about the USB cable that is supported by your computer contact the store where you purchased the computer ...

Page 38: ...diagnostic check the printer is ready to print IMPORTANT Do not turn the printer on again immediately after turning the printer off If you want to turn the printer on again after turning it off wait at least 10 seconds after turning the printer off before turning it on again Refer to Troubleshooting on p 6 1 if the printer does not operate properly or an error message appears in the Printer Status...

Page 39: ...printing data from another computer before turning the power off When the printer is turned off any remaining print data in the printer s memory is erased If you need the print data wait for the printer to finish printing before turning the power off Do not turn the printer off under any of the following circumstances While printing While running a self diagnostic test immediately after turning th...

Page 40: ...10 Paper Output 2 11 Output Tray Types 2 11 Output Tray Capacities 2 12 Printing on Plain Paper Heavy Paper Label Paper and Transparencies 2 13 Loading the Paper 2 13 Selecting Printer Driver Settings and Printing 2 22 Printing on Index Card 2 26 Loading Index Cards 2 26 Selecting Printer Driver Settings and Printing 2 29 Printing on Envelopes 2 33 Loading Envelopes 2 33 Selecting Printer Driver S...

Page 41: ...5 or Executive size paper the printing speed may drop to 3 9 ppm Use the paper capacity for each type of paper as a guide to the number of sheets of paper that can be printed continuously Paper Sizes You can use the following paper sizes with this printer The symbol indicates paper that can be loaded and indicates paper that cannot be loaded Paper Size Paper Source Multi Purpose Tray Manual Feed T...

Page 42: ...lain paper with width in the range of 76 2 to 215 9 mm length in the range of 127 0 to 355 6 mm and weight in the range of 64 to 90 g m2 including the standard paper sizes A4 B5 A5 Legal Letter and Executive Heavy Paper This printer can print on heavy paper with width in the range of 76 2 to 215 9 mm length in the range of 127 0 to 355 6 mm and weight in the range of 91 to 163 g m2 including the s...

Page 43: ...elopes cannot be used with this printer Using any of these envelopes may result in paper jams that are difficult to clear or may cause damage to the printer Envelopes with fasteners or snaps Envelopes with address windows Envelopes with adhesive on the surface Wrinkled or creased envelopes Poorly manufactured envelopes in which the glued parts are uneven Irregularly shaped envelopes Before loading...

Page 44: ...zes The following abbreviations are used for the sizes displayed on the multi purpose tray and manual feed tray Printable Area The printable area of this printer is as follows Plain Paper Heavy Paper Transparency Label Paper You can print within the following area Paper Size Paper Guide Legal LGL Letter LTR Executive EXEC 5 mm 4 mm 6 mm 5 mm ...

Page 45: ...led or creased paper Specially coated paper coated paper for ink jet printers etc Labels that peel off from the backing sheet too easily Paper that has already been printed on using a copy machine or other laser printer The reverse side of the paper is also unusable Paper with jagged edges Wrinkled paper Paper with the corners folded Paper where the properties change at high temperatures Paper tha...

Page 46: ...around paper that you do not use Store paper on a flat surface Do not store paper on the floor where water and moisture can accumulate Do not store paper in a place where it will curl or be creased Do not store paper vertically or store too many stacks of paper in one pile Avoid direct sunlight and humid or dry places when storing paper If there are extreme differences in temperature between the s...

Page 47: ...to dissolve When you first use an adhesive test it on an unneeded printout before use Whenever you stack printouts check that the documents are completely dry If the printouts are stacked when they are not completely dry the toner may dissolve Store paper on a flat surface If the paper becomes folded or wrinkled the toner may peel Do not store in a high temperature place This can cause the toner t...

Page 48: ...sheet Multi Purpose Tray Approx 150 sheets Plain paper 64 g m2 IMPORTANT When you are printing from the multi purpose tray make sure that there is no paper in the manual feed tray If there is any paper in the manual feed tray paper will feed from the manual feed tray because manual feed tray has priority over the multi purpose tray Manual Feed Tray Multi Purpose Tray ...

Page 49: ...s Paper Type Paper Source Multi Purpose Tray Manual Feed Tray Plain Paper 64 g m2 Approx 150 sheets 1 sheet Heavy Paper 128 g m2 Approx 60 sheets 1 sheet Transparency Approx 100 sheets 1 sheet Label Paper Approx 50 sheets 1 sheet Index Card 1 sheet Envelope 1 sheet 1 sheet ...

Page 50: ...he printed side facing down Open the output tray when you are printing to the output tray Close the output tray when you are not using the printer CAUTION Keep your hands or clothing away from the roller in the output area Even if the printer is not printing sudden rotation of the roller may catch your hands or clothing resulting in personal injury ...

Page 51: ...e paper you are using If damp paper is printed If damp paper is printed steam may come out of the surroundings of the output area of the printer This is because water contained in the paper is evaporating by heat radiated when the toner is fixing Therefore this is not abnormal Particularly this is apt to occur at low temperature For details on storing paper see Storing Blank Paper on p 2 7 WARNING...

Page 52: ...ay make sure that there is no paper in the manual feed tray If there is any paper in the manual feed tray paper will feed from the manual feed tray because manual feed tray has priority over the multi purpose tray Do not load paper into the manual feed tray while the printer is printing from the multi purpose tray The paper loaded in the manual feed tray will feed into the printer causing overlapp...

Page 53: ...ay IMPORTANT Do not touch or pull paper out of the multi purpose tray during printing Doing so may cause the printer to malfunction If you are refilling the multi purpose tray when there is still paper in the tray take out the remaining paper and align it properly with the new paper before loading it into the tray Use the paper capacity for each type of paper as a guide to the number of sheets of ...

Page 54: ...per IMPORTANT Make sure you thoroughly fan through transparencies and label paper before loading them If you do not sufficiently fan the sheets multiple sheets will feed at once causing paper jams When fanning or aligning the transparencies try to hold the edges to avoid touching the printing surface Take care not to mark or stain the printing surface of the transparencies with fingerprints dust o...

Page 55: ...llows Check that there is sufficient clear space between the paper limit guides and the paper If there is no free space slightly reduce the amount of paper Plain Paper Approx 150 sheets 64 g m2 Heavy Paper Approx 60 sheets 128 g m2 Transparency Approx 100 sheets Label Paper Approx 50 sheets If you use paper that has been poorly cut the paper may have a tendency to double feed In this case thorough...

Page 56: ... aligned it may result in misfeeds or paper jams If the paper is curled or folded at the corners flatten it out before loading NOTE To print on letterhead paper or paper with a logo already printed on it load the paper so that the printed side is facing up and the top of the paper is at the far end 5 Slide the paper guides to fit both sides of the stack ...

Page 57: ...paper guides match the width of the paper If the paper guides are too loose or too tight the paper will not feed properly and this will cause paper jams 6 Adjust the rear paper guide to match the paper IMPORTANT If you run out of paper and then refill the paper tray the Paper Indicator will flash Press the Paper Key to resume printing ...

Page 58: ... in the manual feed tray You cannot print from the manual feed tray if the printer settings are set to multiple copies or multiple pages If you start a print job set for multiple copies or multiple pages the second and subsequent sheets will feed from the multi purpose tray regardless of the paper size and paper type Do not touch or pull paper out of the manual feed tray during printing Doing so m...

Page 59: ... side facing up until it touches the back of the tray Make sure that the paper passes under the paper limit guides CAUTION When loading paper take care not to cut your hands with the edges of the paper IMPORTANT Load the paper so that it is straight If the paper is curled or folded at the corners flatten it out before loading Paper Limit Guide ...

Page 60: ...s 2 21 Loading and Delivering Paper 2 NOTE To print on letterhead paper or paper with a logo already printed on it load the paper so that the printed side is facing up and the top of the paper is at the far end 3 Slide the paper guides to fit both sides of the stack ...

Page 61: ...paper guides match the width of the paper If the paper guides are too loose or too tight the paper will not feed properly and this will cause paper jams Selecting Printer Driver Settings and Printing This section describes how to change the printer driver settings 1 Select Print from the File menu in the application Select the name of your printer from the Name or Printer Name field and click Prop...

Page 62: ...f the document that you created in the application 3 Set the Output Size setting to the size of the paper loaded in the printer as needed Select A4 or Letter if you are printing transparencies or labels Leave the setting set to Match Page Size when the page size and the size of the paper loaded in the multi purpose tray are the same since there is no need to change the setting ...

Page 63: ...aper Type to the type of paper loaded in the printer Set this to Plain Paper for regular paper and labels Heavy Paper for thick paper and Transparency for transparencies NOTE If the paper curls excessively when you are printing on plain paper 64 to 90g m2 with the Paper Type setting set to Plain Paper try setting the Paper Type setting to Plain Paper L If you want to get improved fixing properties...

Page 64: ...Printing on Plain Paper Heavy Paper Label Paper and Transparencies 2 25 Loading and Delivering Paper 2 5 Click OK to close the Properties dialog box 6 Click OK to start printing ...

Page 65: ...ray IMPORTANT You can only load a single sheet of index card in the manual feed tray You cannot print from the manual feed tray if the printer settings are set to multiple copies or multiple pages If you start a print job set for multiple copies or multiple pages the second and subsequent sheets will feed from the multi purpose tray regardless of the paper size and paper type Do not touch or pull ...

Page 66: ... When loading index card take care not to cut your hands with the edges of the paper IMPORTANT If the index card is warped make sure you fix the warp before loading the card Load the index card so that it is straight If the rear edge of the index card is not properly aligned it may result in misfeeds or paper jams If the leading edge of the index card is curled or folded at the corners flatten it ...

Page 67: ...ng Paper 2 NOTE To print on index card with a logo already printed on it load the index card so that the printed side is facing up and the top of the index card is at the far end 3 Slide the paper guides to fit both sides of the index card ABC A B C ...

Page 68: ...width of the index card If the paper guides are too loose or too tight the index card will not feed properly and this will cause paper jams Selecting Printer Driver Settings and Printing This section describes how to set the printer driver settings 1 Select Print from the File menu in the application Select the name of your printer from the Name or Printer Name field and click Properties The Prope...

Page 69: ...er 2 2 Display the Page Setup sheet then set the Page Size setting to the size of the document that you created in the application NOTE When you set the page size to Index Card the following message is displayed and the paper type is automatically changed ...

Page 70: ... set to Match Page Size when the page size and the size of the paper loaded in the multi purpose tray are the same since there is no need to change the setting IMPORTANT If the Page Size and Output Size settings are different the printer produces an enlarged or reduced print automatically 4 Click OK to close the Properties dialog box ...

Page 71: ...Printing on Index Card 2 32 Loading and Delivering Paper 2 5 Click OK to start printing ...

Page 72: ...o paper in the manual feed tray If there is any paper in the manual feed tray paper will feed from the manual feed tray because manual feed tray has priority over the multi purpose tray Do not load paper into the manual feed tray while the printer is printing from the multi purpose tray The paper loaded in the manual feed tray will feed into the printer causing overlapping paper feeds and paper ja...

Page 73: ...ading the envelopes push down on the stack of envelopes to release any remaining air and press down firmly along the folded edges of the envelopes Do not print on the reverse side glued side of envelopes NOTE When printing envelopes the envelopes may become creased Loading Envelopes into the Multi Purpose Tray Use the following procedure to load envelopes into the multi purpose tray Always load en...

Page 74: ...gently insert them all the way to the back of the tray Make sure that the envelopes passes under the paper limit guides CAUTION When loading envelopes be careful not to cut your hands with the edges of the envelopes IMPORTANT You cannot print on the reverse side glued side of envelopes Load the stack of envelopes straight If the leading edges of the envelopes are curled or folded at the corners fl...

Page 75: ... surface the side you want to print on facing up and the envelope flap on the left side 4 Slide the paper guides to meet both sides of the envelopes IMPORTANT Always make sure the paper guides match the width of the paper If the paper guides are too loose or too tight the paper will not feed properly and this will cause paper jams ...

Page 76: ...l feed tray Always load envelopes lengthways into the manual feed tray IMPORTANT You can only load a single envelope in the manual feed tray You cannot print from the manual feed tray if the printer settings are set to multiple copies or multiple pages If you start a print job set for multiple copies or multiple pages the second and subsequent sheets will feed from the multi purpose tray regardles...

Page 77: ...ide then gently insert them all the way to the back of the tray Be sure that the envelope passes beneath the paper limit guides CAUTION When loading envelope be careful not to cut your hands with the edges of the envelope IMPORTANT You cannot print on the reverse side glued side of envelope Load the envelope straight If the leading edge of the envelope is curled or folded at the corners flatten it...

Page 78: ...lap on the left side 3 Slide the paper guides to meet both sides of the envelope IMPORTANT If you run out of envelopes and then refill the paper tray the Paper Indicator will flash Press the Paper Key to resume printing Always make sure the paper guides match the width of the envelope If the paper guides are too loose or too tight the envelope will not feed properly and this will cause paper jams ...

Page 79: ...r Settings and Printing This section describes how to set the printer driver settings 1 Select Print from the File menu in the application Select the name of your printer from the Name or Printer Name field and click Properties The Properties dialog box for the printer is displayed ...

Page 80: ...heet then set the Page Size setting to the size of the document that you created in the application NOTE If you set the page size to any of Envelope DL Envelope COM10 Envelope C5 or Envelope Monarch the following message appears and the appropriate paper type is automatically selected ...

Page 81: ...ve the setting set to Match Page Size when the page size and the size of the paper loaded in the multi purpose tray are the same since there is no need to change the setting IMPORTANT If the Page Size and Output Size settings are different the printer produces an enlarged or reduced print automatically 4 Click OK to close the Properties dialog box ...

Page 82: ...Printing on Envelopes 2 43 Loading and Delivering Paper 2 5 Click OK to start printing ...

Page 83: ...are printing from the multi purpose tray make sure that there is no paper in the manual feed tray If there is any paper in the manual feed tray paper will feed from the manual feed tray because manual feed tray has priority over the multi purpose tray Do not load paper into the manual feed tray while the printer is printing from the multi purpose tray The paper loaded in the manual feed tray will ...

Page 84: ...ere is still paper in the tray take out the remaining paper and align it properly with the new paper before loading it into the tray Use the paper capacity for each type of paper as a guide to the number of sheets of paper that can be printed continuously 1 Pull out the rear paper guide IMPORTANT Make sure you pull out the auxiliary tray when you load paper in the multi purpose tray 2 Push the sid...

Page 85: ...t clear space between the paper limit guides and the paper If there is no free space slightly reduce the number of envelopes Plain Paper Approx 150 sheets 64 g m2 Heavy Paper Approx 60 sheets 128 g m2 If you use paper that has been poorly cut the paper may have a tendency to double feed In this case thoroughly line up the edges of the paper on a flat surface before loading it Load the paper so tha...

Page 86: ...per is curled or folded at the corners flatten it out before loading NOTE To print on letterhead paper or paper with a logo already printed on it load the paper so that the printed side is facing up and the top of the paper is at the far end 4 Slide the paper guides to fit both sides of the stack ...

Page 87: ...e too loose or too tight the paper will not feed properly and this will cause paper jams 5 Adjust the rear paper guide to match the paper If the custom paper that you are using is over 190 mm in length Adjust the rear paper guide to match the paper IMPORTANT If you run out of paper and then refill the paper tray the Paper Indicator will flash Press the Paper Key to resume printing ...

Page 88: ... the custom paper that you are using is less than 190 mm in length Move the rear paper guide to the position shown in the diagram Remove the small paper guide from the multi purpose tray Insert the small paper guide from directly above as shown in the diagram then fold it towards the back ...

Page 89: ...om paper into the manual feed tray Always load custom paper lengthways into the manual feed tray IMPORTANT You can only load a single sheet of paper in the manual feed tray You cannot print from the manual feed tray if the printer settings are set to multiple copies or multiple pages If you start a print job set for multiple copies or multiple pages the second and subsequent sheets will feed from ...

Page 90: ... load the paper with the printing side facing up until it touches the back of the tray Make sure that the paper passes under the paper limit guides CAUTION When loading paper take care not to cut your hands with the edges of the paper IMPORTANT Load the paper so that it is straight If the paper is curled or folded at the corners flatten it out before loading Paper Limit Guide ...

Page 91: ...oading and Delivering Paper 2 NOTE To print on letterhead paper or paper with a logo already printed on it load the paper so that the printed side is facing up and the top of the paper is at the far end 3 Slide the paper guides to fit both sides of the paper ...

Page 92: ...uides match the width of the paper If the paper guides are too loose or too tight the paper will not feed properly and this will cause paper jams Selecting Printer Driver Settings and Printing This section describes how to set the printer driver settings 1 Select Print from the File menu in the application Select the name of your printer from the Name or Printer Name field and click Properties The...

Page 93: ...t you created in the application NOTE When you are using a custom paper size you need to register the size of the custom paper in advance Refer to Specifying a Custom Paper Size Non Standard Paper on p 4 36 for information on how to register a custom paper size When you set the page size to Index Card the following message is displayed and the paper type is automatically changed ...

Page 94: ...ed Leave the setting set to Match Page Size when the page size and the size of the paper loaded in the multi purpose tray the name of the custom paper size are the same since there is no need to change the setting IMPORTANT If the Page Size and Output Size settings are different the printer produces an enlarged or reduced print automatically 4 Click OK to close the Properties dialog box ...

Page 95: ...Printing on Custom Paper Sizes Non Standard Sizes 2 56 Loading and Delivering Paper 2 5 Click OK to start printing ...

Page 96: ...he network Introduction 3 2 After Installing the Printer 3 2 Each Time You Print 3 2 System Requirements 3 3 Installing the CAPT Software 3 5 Installing from CD ROM Setup 3 6 Installing with Plug and Play 3 13 After Completing Installation 3 34 Printing a Test Page 3 37 Printing from a Network Computer using a Shared Printer 3 40 Configuring the Print Server 3 41 Installing the Client 3 53 Uninsta...

Page 97: ...r on a network and use it from a computer on the network you must specify the settings for the computer and install the printer driver on the client computers Each Time You Print The following shows the tasks that should be performed each time you print Specifying print settings The printer paper size page size number of copies etc are configured using the printer driver If these settings are not ...

Page 98: ... System Requirements minimum required PC AT Compatibles 1 As the amount of available memory varies depending on the system configuration of the computer or application you are using the above environment does not guarantee printing in all cases 2 This indicates free hard disk space required for installing the printer driver and manuals using Easy Installation Required free hard disk space varies d...

Page 99: ...be installed in your computer Do not use the PC speaker driver speaker drv This printer uses bidirectional communication Operation of the printer when connected via unidirectional communication equipment has not been tested As a result Canon cannot guarantee printer operation when the printer is connected using unidirectional print servers USB hubs and switching devices ...

Page 100: ...omputer over the network see Printing from a Network Computer using a Shared Printer on p 3 40 If the print server is running 64 bit Windows Vista and if you want to update the additional driver alternate driver perform the following procedure 1 Uninstall the printer driver used in the print server See p 3 67 2 Install the new printer driver on the print server See p 3 5 3 See Configuring the Prin...

Page 101: ...regions of Asia In other countries and regions prepare according to the specifications of your computer Installing from CD ROM Setup The screen shots used in this section are from Windows XP IMPORTANT When starting Windows be sure to log on as a member of Administrators 1 Make sure that the printer and computer are OFF 2 Open the USB cover ...

Page 102: ...ing Up the Printing Environment 3 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer then close the USB cover 4 Connect the A type flat end of the USB cable to the USB port on the computer ...

Page 103: ... display it using the following procedures The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using If you are using an operating system other than Windows Vista select Run from the Start menu enter D English MInst exe and then click OK If you are using Windows Vista enter D English MInst exe in Start Search under the Start men...

Page 104: ...e CAPT Software 3 9 Setting Up the Printing Environment 3 8 Click Install If you selected Custom Installation in Step 7 clear the Online Manuals check box and then click Install 9 Confirm the contents then click Yes ...

Page 105: ...ndows XP Service Pack 2 or another operating system equipped with Windows Firewall the following screen is displayed Specify whether to configure Windows Firewall to unblock communication with the client computers when sharing the printer on a network Click Yes when you share the printer on a network After completing the installation see Printing from a Network Computer using a Shared Printer p 3 ...

Page 106: ...once it starts Do you want to continue appears Click Yes NOTE If you are using Windows 2000 and the Digital Signature Not Found dialog box appears click Yes If you are using Windows XP Server 2003 and the Hardware Installation dialog box appears click Continue Anyway If you are using Windows Vista and the Windows Security dialog box appears click Install this driver software anyway 13 When the fol...

Page 107: ... Problems on p 6 27 If you are using Windows XP Server 2003 and the Hardware Installation dialog box appears click Continue Anyway If you are using Windows Vista and the Windows Security dialog box appears click Install this driver software anyway 14 If Easy Installation is selected in Step 7 the manuals are installed 15 Confirm the installation results then click Next NOTE If the printer driver i...

Page 108: ...er and the printer driver is completed Installing with Plug and Play IMPORTANT If you are using Windows 7 you may not be able to install the printer driver properly due to the Windows restriction even after detecting the printer with Plug and Play Click What can I do if my device did not install properly and then see Windows Help or reinstall the printer driver in Installing from CD ROM Setup See ...

Page 109: ...Installing the CAPT Software 3 14 Setting Up the Printing Environment 3 For Windows 2000 1 Make sure that the computer and printer are turned off at the power 2 Open the USB cover ...

Page 110: ...ting Up the Printing Environment 3 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer and close the USB cover 4 Connect the A type flat end of the USB cable to the USB port on the computer ...

Page 111: ... power switch to turn the printer on 6 Turn the computer on and start up Windows 2000 7 Log on as a user who is a member of the Administrators group The Found New Hardware Wizard dialog box appears NOTE Full Control Permissions are required for the installation of the printer driver 8 Click Next ...

Page 112: ... 3 9 Select Search for a suitable driver for my device recommended then click Next NOTE Unknown may be displayed as the name of the device 10 Remove the checkmarks from Floppy disk drives and CD ROM drives place a checkmark next to Specify a location and then click Next ...

Page 113: ...lect D English 32bit Win2K_Vista Select CNAB4STK INF and click Open In this case the CD ROM drive is assumed to be assigned to D The actual CD ROM drive letter may be different depending on the computer you are using 13 Make sure that the correct path is displayed in the Copy manufacturer s files from field then click OK A dialog box is displayed when the computer finishes searching for the driver...

Page 114: ... will begin copying files When it has finished the Completing the Found New Hardware Wizard dialog is displayed NOTE If the Digital Signature Not Found dialog box appears click Yes 15 Click Finish Installation of the USB class driver supplied with OS and the printer driver starts automatically ...

Page 115: ...tware 3 20 Setting Up the Printing Environment 3 For Windows XP Server 2003 The screen shots used in this section are from Windows XP 1 Make sure that the computer and printer are turned off at the power 2 Open the USB cover ...

Page 116: ...ting Up the Printing Environment 3 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer and close the USB cover 4 Connect the A type flat end of the USB cable to the USB port on the computer ...

Page 117: ...Server 2003 7 Log on as a user who is a member of the Administrators group The Found New Hardware Wizard dialog box appears NOTE Full Control Permissions are required for the installation of the printer driver 8 Insert the LBP2900 User Software CD ROM into the CD ROM drive Select Install from a list or specific location Advanced then click Next If CD ROM Setup appears click Exit ...

Page 118: ...tions remove the checkmark from Search removable media floppy CD ROM place a checkmark next to Include this location in the search 10 Select the folder in which the printer driver is included If you are using 32 bit Windows XP or Server 2003 Select the folder in the supplied CD ROM English 32bit Win2K_Vista then click OK ...

Page 119: ...upplied CD ROM English x64 Driver then click OK 11 Make sure that the correct path is displayed in the Include this location in the search field then click Next The installation progress is displayed After this the Completing the Found New Hardware Wizard dialog is displayed NOTE If the Hardware Installation dialog box appears click Continue Anyway ...

Page 120: ...If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall as a print server configure Windows Firewall to unblock communication with the client computers See p 7 8 This completes the installation of the USB class driver supplied with OS and printer driver ...

Page 121: ...Up the Printing Environment 3 For Windows Vista 1 Make sure that the printer and computer are OFF 2 Open the USB cover 3 Connect the B type square end of the USB cable to the USB connector on the rear side of the printer and close the USB cover ...

Page 122: ... cable to the USB port on the computer 5 Press the side of the power switch to turn the printer on 6 Turn the computer on and start up Windows Vista 7 Log on as a member of Administrators The Found New Hardware dialog box appears NOTE Full Control Permission is required for the installation of the printer driver ...

Page 123: ...re 3 28 Setting Up the Printing Environment 3 8 Click Locate and install driver software recommended NOTE If the User Account Control dialog box appears click Continue 9 If the following screen appears click Don t search online ...

Page 124: ...Installing the CAPT Software 3 29 Setting Up the Printing Environment 3 10 Click I don t have the disc Show me other options 11 Click Browse my computer for driver software advanced ...

Page 125: ...Installing the CAPT Software 3 30 Setting Up the Printing Environment 3 12 Insert the supplied LBP2900 User Software CD ROM into the CD ROM drive and then click Browse If CD ROM Setup appears click Exit ...

Page 126: ...whether you are using 32 bit Windows Vista or 64 bit Windows Vista see Checking the Processor Version of Windows Vista on p 7 14 If you are using 32 bit Windows Vista Select the folder in the supplied CD ROM English 32bit Win2K_Vista then click OK If you are using 64 bit Windows Vista Select the folder in the supplied CD ROM English x64 Driver then click OK ...

Page 127: ... in this location and then click Next Copying files is started NOTE If the Windows Security dialog box appears click Install this driver software anyway 15 Click Close IMPORTANT If you want to use the computer in which the printer driver was installed as the print server configure Windows Firewall to unblock communication with the client computers See p 7 9 ...

Page 128: ...Installing the CAPT Software 3 33 Setting Up the Printing Environment 3 The installation of the USB class driver supplied with an operating system and the printer driver is completed ...

Page 129: ...er Completing Installation When the installation of the CAPT software is complete an icon and folder will be created for the printer For Windows 2000 The icon for the printer is displayed in the Printers folder Canon Printer Uninstaller is added to Programs under the Start menu ...

Page 130: ...P2900 Online Manuals is created on the desktop and LBP2900 Online Manuals under Canon LBP2900 is added to Programs under the Start menu For Windows XP Server 2003 The icon for the printer is displayed in the Printers and Faxes folder Canon Printer Uninstaller is added to All Programs under the Start menu ...

Page 131: ...r Canon LBP2900 is added to All Programs under the Start menu For Windows Vista The icon for the printer is displayed in the Printers folder Canon Printer Uninstaller is added to All Programs under the Start menu If the manuals are installed LBP2900 Online Manuals is created on the desktop and LBP2900 Online Manuals under Canon LBP2900 is added to All Programs under the Start menu ...

Page 132: ...on 1 Open the Printers and Faxes or Printers folder For Windows 2000 Select Settings Printers from the Start menu For Windows XP Professional Server 2003 Select Printers and Faxes from the Start menu For Windows XP Home Edition Select Control Panel from the Start menu then click Printers and Other Hardware Printers and Faxes For Windows Vista Select Control Panel from the Start menu then click Pri...

Page 133: ...ting Environment 3 2 Right click the icon for this printer then select Properties from the pop up menu The Properties dialog box for the printer is displayed 3 Click Print Test Page on the General sheet The printer will begin printing a test page ...

Page 134: ...Printing a Test Page 3 39 Setting Up the Printing Environment 3 4 If the page is printed correctly click OK or Close NOTE If test page does not print correctly refer to Chapter 6 Troubleshooting ...

Page 135: ...driver from the print server to client computers and installing it without using the supplied CD ROM 3 If your print server is Windows 2000 XP Server 2003 Vista 32 bit you cannot download and install the printer driver on 64 bit Windows XP Server 2003 Vista 4 If a 64 bit operating system is running on the print server the download installation for the following client computers on which a 32 bit o...

Page 136: ...Select Settings Network and Dial up Connections from the Start menu For Windows Server 2003 From the Start menu select Control Panel Network Connections Local Area Connection Properties and then proceed to Step 3 For Windows Vista From the Start menu select Control Panel and then click View network status and tasks Manage network connections For Windows 2000 The Network and Dial up Connections fol...

Page 137: ...he Local Area Connection icon then select Properties from the pop up menu The Local Area Connection Properties dialog box appears NOTE If you are using Windows Vista and the User Account Control dialog box appears click Continue 3 Check that File and Printers Sharing for Microsoft Networks is selected then click OK ...

Page 138: ...03 Vista 32 bit NOTE For Windows XP the printer cannot be shared over a network using the default settings the settings immediately after installation To use the printer sharing settings you need to run Network Setup Wizard and enable printer sharing For more details see the Windows online help 1 Open the Printers and Faxes or Printers folder For Windows 2000 Select Settings Printers from the Star...

Page 139: ...p the Printing Environment 3 2 Right click the icon for your printer then select Sharing from the pop up menu NOTE If you are using Windows Vista and Change sharing options appears click Change sharing options If the User Account Control dialog box appears click Continue ...

Page 140: ...3 3 Select Share this printer Update the share name as required For Windows 2000 Select Shared as For Windows Vista Select the Share this printer check box NOTE You can also specify the sharing settings during the local installation Do not enter blank or special characters in Share name 4 Click OK ...

Page 141: ...the printer sharing settings with Windows XP Service Pack 2 or another operating system equipped with Windows Firewall you need to delete the settings registered in Windows Firewall using the utility software See p 7 11 For Windows XP Server 2003 Vista 64 bit NOTE For Windows XP the printer cannot be shared on a network at the default settings the settings immediately after the installation Printe...

Page 142: ...p the Printing Environment 3 2 Right click the icon for this printer then select Sharing from the pop up menu NOTE If you are using Windows Vista and Change sharing options appears click Change sharing options If the User Account Control dialog box appears click Continue ...

Page 143: ...hare name as required For Windows Vista Select the Share this printer check box NOTE You can also specify the sharing settings during the local installation Do not enter blank or special characters for the share name 4 Perform the following procedure If any clients are using Windows 2000 XP Server 2003 Vista 32 bit Click Additional Drivers ...

Page 144: ... on the print server See p 3 5 3 Install the additional driver again If no client is using Windows 2000 XP Server 2003 Vista 32 bit Proceed to Step 10 5 Select the check box for Windows 2000 Windows XP and Windows Server 2003 in the Version column or for x86 in the Processor column and then click OK 6 Insert the supplied LBP2900 User Software CD ROM into the CD ROM drive and then click Browse If C...

Page 145: ... the Printing Environment 3 8 Select CNAB4STK INF then click Open 9 Click OK Copying files is started You can take the CD ROM out of the CD ROM drive after copying files is completed NOTE If the Windows Security dialog box appears click Install this driver software anyway ...

Page 146: ...ialog box and then click Continue Configuring Windows Firewall Settings If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall as a print server you need to configure Windows Firewall to unblock communication with the client computers Use the following procedure to check whether you configure Windows Firewall to unblock this communication When you ins...

Page 147: ...ewall For Windows Server 2003 From the Start menu select Control Panel Windows Firewall For Windows Vista From the Start menu select Control Panel and then click Allow a program through Windows Firewall If the User Account Control dialog box appears click Continue 2 On the Exceptions sheet in the Windows Firewall Windows Firewall Settings for Windows Vista dialog box place a checkmark next to Cano...

Page 148: ...r See p 3 65 IMPORTANT When starting Windows be sure to log on as a member of Administrators If the client computer is using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall configure the following settings If you do not make these settings on the client computer status information will not display correctly in the Printer Status Window and some of the printer f...

Page 149: ...ient computers on which a 32 bit operating system is running is not supported due to the Windows restriction Windows 2000 Windows XP on which no service pack or SP1 is installed Windows Server 2003 on which no service pack is installed If you download and install the printer driver on any of the above 32 bit operating systems you may fail to install the driver and may not be able to open the print...

Page 150: ...re using If you are using an operating system other than Windows Vista select Run from the Start menu enter D English MInst exe and then click OK If you are using Windows Vista enter D English MInst exe in Start Search under the Start menu and then press the ENTER key on your keyboard NOTE If you are using Windows Vista and the User Account Control dialog box appears click Allow 2 Click Easy Insta...

Page 151: ...puter using a Shared Printer 3 56 Setting Up the Printing Environment 3 3 Click Install If you selected Custom Installation in Step 2 clear the Online Manuals check box and then click Install 4 Confirm the contents then click Yes ...

Page 152: ...Printing from a Network Computer using a Shared Printer 3 57 Setting Up the Printing Environment 3 5 Click Next 6 Select Manually Set Port to Install then click Next 7 Click Add Port ...

Page 153: ...ared Printer 3 58 Setting Up the Printing Environment 3 8 Select Network then click OK 9 Select the icon for the shared printer in the print server then click OK 10 Select whether or not to use this printer as the default printer then click Next ...

Page 154: ... screen is displayed Click No Select Yes only when the computer on which you are currently installing the printer driver is to be used as a print server 12 The message Installation cannot be stopped once it starts Do you want to continue appears Click Yes Installation of the printer driver starts For Windows Vista The Printers dialog box appears Click Install driver If the User Account Control dia...

Page 155: ... 3 60 Setting Up the Printing Environment 3 13 If Easy Installation is selected in Step 2 the manuals are installed 14 Confirm the installation results then click Next NOTE If the printer driver is not installed properly see Installation Problems on p 6 27 ...

Page 156: ...m the Printers and Faxes Folder or the Printers Folder 1 Open the Printers and Faxes or Printers folder For Windows 2000 Select Settings Printers from the Start menu For Windows XP Professional Server 2003 Select Printers and Faxes from the Start menu For Windows XP Home Edition Select Control Panel from the Start menu then click Printers and Other Hardware Printers and Faxes For Windows Vista Sel...

Page 157: ...etwork printer or a printer attached to another computer then click Next For Windows 2000 Select Network Printer then click Next For Windows Vista Click Add a network wireless or Bluetooth printer If you are using Windows Vista searching the printer on a network starts automatically Click The printer that I want isn t listed ...

Page 158: ... For Windows Vista select Select a shared printer by name and then click Next 6 Select the printer on the print server then click Next For Windows Vista select the printer on the print server and then click Select For Windows Vista The Printers dialog box appears Click Install driver If the User Account Control dialog box appears click Continue ...

Page 159: ... For Windows Vista click Print a test page when printing a test page A dialog box appears after printing Click Close to close the dialog box 8 Click Finish IMPORTANT If you are using an operating system equipped with Windows Firewall such as Windows XP Service Pack 2 on the client computer you need to configure Windows Firewall to unblock communication with the print server If you do not configure...

Page 160: ...Start menu select All Programs Accessories Windows Explorer For Windows 2000 From the Start menu select Programs Accessories Windows Explorer The Windows Explorer window is displayed 2 Select the print server from My Network Places from Network for Windows Vista then double click the icon for this printer Alternatively you can drag and drop the icon for the printer into the Printers and Faxes or P...

Page 161: ...ystem equipped with Windows Firewall such as Windows XP Service Pack 2 on the client computer you need to configure Windows Firewall to unblock communication with the print server If you do not configure Windows Firewall to unblock communication with the server the printer status may not be displayed correctly in the Printer Status Window and some functions may not operate properly See p 7 8 ...

Page 162: ... 64 bit Windows XP Server 2003 Vista the installed manuals are not uninstalled by uninstalling the printer driver For details on uninstalling the manuals see Uninstalling the Manuals on p 4 56 If you are not sure whether you are using 32 bit Windows Vista or 64 bit Windows Vista see Checking the Processor Version of Windows Vista on p 7 14 If you are using Windows XP Service Pack 2 or another oper...

Page 163: ...TE If you are using Windows Vista and the User Account Control dialog box appears click Allow 3 Select the name of your printer and then click Delete A confirmation message is displayed NOTE Even if Canon LBP2900 is not in the list in the Delete Printer dialog box you can delete all of the files and data related to this printer by clicking the Delete button 4 Click Yes The uninstallation process b...

Page 164: ... this printer is uninstalled the Program Compatibility Assistant dialog box may appear on the screen Even if the Program Compatibility Assistant dialog box appears the uninstallation of the printer driver is completed properly Click This program installed correctly NOTE If you are unable to uninstall the CAPT software refer to If Uninstallation Fails on p 6 28 ...

Page 165: ...Uninstalling the CAPT software 3 70 Setting Up the Printing Environment 3 ...

Page 166: ...nting Functions 4 16 Tab Sheets in the Printer Driver 4 16 Preview 4 30 Printing Multiple Pages on One Sheet 4 31 Scaling Printer Output 4 33 Poster Printing 4 35 Specifying a Custom Paper Size Non Standard Paper 4 36 Specifying the Finishing Method 4 38 Specifying the Print Quality 4 41 Grayscale Settings 4 43 Working with Profiles 4 44 Editing Print Jobs 4 49 Viewing Printer Settings Restoring t...

Page 167: ...ay NOTE If you are printing on plain paper heavy paper label paper or transparencies refer to Printing on Plain Paper Heavy Paper Label Paper and Transparencies on p 2 13 if you are printing on index card refer to Printing on Index Card on p 2 26 if you are printing on envelopes refer to Printing on Envelopes on p 2 33 and if you are printing on custom paper refer to Printing on Custom Paper Sizes...

Page 168: ...inting from an Application 4 3 Printing a Document 4 3 Specify the paper size of the document and the printing orientation then click OK 4 Select Print from the File menu The Print dialog box is displayed ...

Page 169: ...t and select your printing preferences NOTE The printer name displayed in this dialog box can be changed from the Printers and Faxes folder the Printers folder for Windows 2000 Vista 6 If you want to specify more detailed printing preferences click Properties The Canon LBP2900 Properties dialog box is displayed ...

Page 170: ...cument Properties dialog box each time you print In particular it is recommended that you verify the information in the Page Setup sheet and the Paper Source sheet You can configure the default settings for all files by opening the Document Properties dialog box from the Printers and Faxes folder or the Printers folder See Opening the Document Properties Dialog Box from the Printers and Faxes or P...

Page 171: ...ng a Document 4 Refer to Using the Printing Functions on p 4 16 for an explanation on using the features of the printer and printer driver To ensure that a document prints the way you want it to adjust the printer and printer driver settings ...

Page 172: ...application the settings are only applicable to that particular print job If you open the Document Properties dialog box from the Printers and Faxes or Printers folder you can specify the default settings used by all print jobs If you open the Printer Properties dialog box from the Printers and Faxes or Printers folder you can configure printer options and create Profiles of frequently used option...

Page 173: ...s the procedure for opening the Document Properties dialog box taking Adobe Reader 6 0 as an example 1 Select Print from the File menu in the application The Print dialog box is displayed NOTE The print command is different depending on the application you are using Refer to the users manual supplied with your application for further details ...

Page 174: ...Specifying Printing Preferences 4 9 Printing a Document 4 2 Confirm the printer name then click Properties The Document Properties dialog box is displayed ...

Page 175: ...Windows 2000 Select Settings Printers from the Start menu For Windows XP Professional Server 2003 Select Printers and Faxes from the Start menu For Windows XP Home Edition Select Control Panel from the Start menu then click Printers and Other Hardware Printers and Faxes For Windows Vista Select Control Panel from the Start menu then click Printer The Printers and Faxes or Printers folder is displa...

Page 176: ...inter then select Printing Preferences from the pop up menu The Document Properties dialog box is displayed NOTE For Windows 2000 XP Server 2003 the Document Properties dialog box can also be displayed by selecting the icon for this printer and selecting Printing Preferences from the File menu ...

Page 177: ...Windows 2000 Select Settings Printers from the Start menu For Windows XP Professional Server 2003 Select Printers and Faxes from the Start menu For Windows XP Home Edition Select Control Panel from the Start menu then click Printers and Other Hardware Printers and Faxes For Windows Vista Select Control Panel from the Start menu then click Printer The Printers and Faxes or Printers folder is displa...

Page 178: ...for this printer then select Properties from the pop up menu The Printer Properties dialog box is displayed NOTE For Windows 2000 XP Server 2003 the Printer Properties dialog box can also be displayed by selecting the icon for this printer and selecting Properties from the File menu ...

Page 179: ...pears NOTE The Printer Status Window may not appear depending on the Display Printer Status Window setting in the Preferences menu See Setting Preferences on p 4 62 2 To delete or pause a print job click the Pause Job button in the Current Print Job tab or My Job Operation tab When you click the Pause Job button in the Current Print Job tab the following message is displayed and the screen switche...

Page 180: ... 4 15 Printing a Document 4 3 Click the button corresponding to the operation you would like to perform from among the Job Operation buttons Deleting the job Click Delete Job Pausing the job Click Pause Job Resuming the job Click Resume Job ...

Page 181: ...nter Properties Dialog Box General Sheet Sharing Sheet Ports Sheet Advanced Sheet Color Management Sheet Security Sheet Device Settings Sheet Profile Sheet NOTE For more details on using these sheets refer to the online help You can access the online help using the following procedure To close any online help that is currently displayed click somewhere inside the online help window Press the Tab k...

Page 182: ...ox Page Setup Sheet The Page Setup sheet allows you to specify the following printing preferences Page Size Open the Page Size drop down list then select the desired page size by clicking it The page sizes that can be selected are as follows Standard paper sizes sizes from A3 to A5 and from Legal to Executive Index Card Envelopes Envelope C5 Envelope COM10 Envelope DL Envelope Monarch Custom Paper...

Page 183: ...t a uniform size If you can specify the page size print copies and orientation in your application you do not have to specify the settings in the Page Setup sheet Copies Allows you to specify the number of copies to print You can click on the up and down arrows to change the Copies setting or type a value directly into the box The number of copies can be set to between 1 and 999 Orientation Allows...

Page 184: ...t to change the scale factor manually select Manual Scaling and enter the numerical scale factor in the adjacent box The scale factor can be set to between 25 and 200 Page Order You can select the page order when printing multiple pages on one sheet of paper Custom Paper Size See p 4 36 Click Custom Paper Size to open the dialog box shown below This dialog box allows you to enter the paper length ...

Page 185: ...ach page is printed repeatedly to give the desired number of copies Collate The entire document is printed repeatedly to produce the desired number of copies Finishing Details See p 4 38 Click Finishing Details to display the following dialog box This dialog box allows you to specify the various options for job processing Advanced Settings See p 4 39 Click Advanced Settings in the Finishing Detail...

Page 186: ...ou change the Output Size setting in the Page Setup sheet You can only select Transparency if the Output Size in the Page Setup sheet is set to either A4 or Letter size Printer Driver Setting Paper Type Plain Paper Plain Paper 64 to 90 g m2 Label Paper Plain Paper L If the paper curls excessively when you are printing on plain paper 64 to 90 g m2 with the Paper Type setting set to Plain Paper try ...

Page 187: ...hs and graphics It produces printouts that match what you see on the screen Text Lines This mode is best suited to printing color text and fine color lines Color text and fine color lines are printed in solid black Web Pages This mode is best suited to printing the images etc of a web page Low resolution images that would normally print out coarsely or jagged in regular printing modes are printed ...

Page 188: ...tings See p 4 43 Check this box if you want to customize the grayscale settings To configure the grayscale settings in detail click the Grayscale Settings button to open the Grayscale Settings dialog box Grayscale Settings See p 4 43 Click Grayscale Settings to open the dialog box shown below This dialog box allows you to specify brightness and contrast used for printing ...

Page 189: ...General Sheet This sheet displays the printer name and allows you to print a test page Sharing Sheet This sheet allows you to specify whether or not to share the printer NOTE The Sharing sheet does not appear if the network has not been configured See p 3 41 ...

Page 190: ...inting a Document 4 Ports Sheet This sheet allows you to add delete and configure the printer port Advanced Sheet This sheet allows you to specify detailed settings such as the times when the printer is available and the spooling settings ...

Page 191: ...Security Sheet This sheet allows you to confirm the access permissions for each user NOTE On Windows XP Professional the Security sheet is not displayed if the Use simple file sharing Recommended checkbox is checked in the View sheet of the Windows Folder Options settings On Windows XP Home Edition the Security sheet is not displayed ...

Page 192: ...indows is displayed and other settings Spooling at Host You can specify whether spooling is performed at the Host Show Icon in the Taskbar See p 4 61 When this option is checked an icon for displaying the Printer Status Window appears in the Windows Taskbar Profile Sheet This sheet allows you to create and add new Profiles and to edit existing Profiles ...

Page 193: ...he Profile List Comment Displays a comment about the Profile selected in Profile List Add See p 4 45 Click Add to open the dialog box shown below This dialog box allows you to enter the Name Icon Comment and printing preferences for a newly added Profile or a Profile that you are editing Edit See p 4 47 Click Edit to open the dialog box shown below ...

Page 194: ...an added Profile Import See p 4 47 Allows you to import a Profile saved as a file and add it to the printer driver Export See p 4 48 Allows you to save an added or edited Profile as a file Allow Profile Selection Allows you to select a Profile from within the Document Properties dialog box Allow Setting Edition Allows you to add new Profiles that are different from the Profiles previously register...

Page 195: ...selected or at the upper left of the Preview panel When is selected You can adjust the Page Layout setting The Page Layout setting changes cyclically between 1 Page per Sheet 2 Pages per Sheet and 4 Pages per Sheet each time you left click within the document image If you right click within the Preview panel you can choose between 1 Page per Sheet 2 Pages per Sheet and 4 Pages per Sheet When is se...

Page 196: ...g Functions 4 31 Printing a Document 4 Printing Multiple Pages on One Sheet Multiple pages can be printed on one sheet of paper 1 Display the Device Settings sheet and then make sure that Spooling at Host is set to Auto ...

Page 197: ...the Page Layout setting to the number of pages to print on each sheet of paper The number of pages that can be selected is 1 2 4 6 8 9 or 16 Pages per Sheet 3 The Page Order setting is displayed if the number of pages per sheet is 2 4 6 8 9 or 16 Use this to select the order that pages are printed ...

Page 198: ...s then click OK Scaling Printer Output You can choose to scale your document if Page Layout is set to 1 Page per Sheet The scale factor is automatically adjusted if the Page Size and Output Size settings are different However the scale factor can also be specified manually You can specify a scaling factor of between 25 and 200 Scaling a Document Automatically 1 Display the Page Setup sheet and set...

Page 199: ...ctor will be set automatically depending on the sizes specified in Page Size and Output Size Scaling a Document Manually 1 Display the Page Setup sheet and set the Page Size setting 2 Specify the paper size in Output Size 3 Place a checkmark next to Manual Scaling then enter the scaling factor in the spin box 4 Confirm the settings then click OK ...

Page 200: ... You can magnify a single page image and print it out over several sheets of paper You can then create a large poster sized printout by taping the multiple sheets of paper together 1 Display the Device Settings sheet and then make sure that Spooling at Host is set to Auto ...

Page 201: ...ANT The printing order of each sheet after being divided into multiple pages becomes Upper Left to Right When you perform poster printing the Page Order setting is disabled Specifying a Custom Paper Size Non Standard Paper It is possible to configure custom paper sizes NOTE To specify the settings for custom size paper display the Document Properties dialog box from the Printers and Faxes folder t...

Page 202: ...zes and existing custom paper sizes Name of Custom Paper Size Enter a name to use for the new custom paper size You can enter up to 31 characters Unit Specify the unit Millimeter or Inch to use when entering the dimensions of the custom paper size Paper Size Specifies the length and width of the custom paper size length greater than or equal to width Paper sizes should be specified in portrait ori...

Page 203: ...om paper sizes that can be added depends on the system environment 4 Confirm the settings then click OK Specifying the Finishing Method You can specify a variety of options for print processing 1 Display the Finishing sheet then click Finishing Details The Finishing Details dialog box is displayed ...

Page 204: ...than the paper currently loaded in the printer reload the new paper then click Resolve Error in the Printer Status Window However the first job that you print straight after turning the printer off and on will print onto the currently loaded paper without displaying a message regardless of the Output Size setting When this box is unchecked the job prints on the paper currently loaded in the printe...

Page 205: ... dialog box reappears Image Refinement This setting specifies whether or not to apply Image Refinement When Image Refinement is applied jagged lines in text and graphics are printed smoothly EMF Spooling Windows 2000 XP Server 2003 only Specifies whether to spool print data in EMF metafile format If this option is selected print data is spooled in EMF format ...

Page 206: ...mode is best suited to printing documents containing a mixture of text photographs and graphics This lets you produce printouts that are relatively close to what you see on the screen Text Lines This mode is best suited to printing color text and fine color lines Color text and fine color lines are printed in solid black Web Pages This mode is best suited to printing the images etc of a web page L...

Page 207: ...les and graphs may appear even lighter or less smooth than Pattern 1 using this setting None Solid Prints all colors in black except for white Print Colored Text and Lines in Black Check this box when the color text or thin lines in CAD data etc drop out or appear broken when printed You should be able to print thin lines clearly Enable Image Correction When image data such as photographic images ...

Page 208: ...nting a Document 4 Grayscale Settings You can customize the grayscale settings 1 Display the Quality sheet place a checkmark next to Manual Grayscale Settings and then click Grayscale Settings The Grayscale Settings dialog box is displayed ...

Page 209: ...ality sheets is displayed then perform the following procedure NOTE Up to 50 Profiles for each user account can be added If you change the name of the printer any saved profiles will become unreadable If you restore the printer name to the original value you will be able to read the profiles again Profile data will not be erased even if you uninstall the printer You will be able to use the profile...

Page 210: ...urce and Quality sheets 2 Click Add Profile The Add Profile dialog box is displayed 3 Enter the name of the Profile in the Name field You can select an icon for the profile using the Icon setting If you have any notes you want to make about the profile enter them in the Comment field NOTE You can enter up to 31 characters in the Name field and 255 characters in the Comment field ...

Page 211: ...inting a Document 4 Confirming the Printer Settings Click View Settings Click OK to return to the Add Profile dialog box 4 Click OK The Properties dialog box reappears Check that the name of the Profile has been added to the Profile list ...

Page 212: ...ns 4 47 Printing a Document 4 Editing Deleting a Profile You can change or save Profile information or delete it from the Profile List 1 Click Edit Profile The Edit Profile dialog box is displayed 2 Edit the Profile information ...

Page 213: ...will be able to use it again even after you delete it from the list of profiles If the Apply Settings from Application checkbox is ticked the Page Size Orientation and Copies selected in the application will be used for printing Even if you change these settings in the profile the values from the application will still be used Deleting a Profile Click Delete to delete a profile from the list IMPOR...

Page 214: ...for printing You can also edit jobs from different applications and preview print jobs Make sure that any one of the Page Setup Finishing Paper Source or Quality sheet is displayed in the Document Properties dialog box then perform the following procedure 1 Set the Output Method to Edit and Preview 2 The message that the output method is going to be switched to the Edit and Preview mode is display...

Page 215: ...ialog box is displayed and the job is displayed on a list 5 Repeat Step 1 to 4 for each of the jobs that you want to edit 6 In the Canon PageComposer dialog box you can edit the jobs in the list NOTE For details on adjusting settings in the Canon PageComposer dialog box refer to the Canon PageComposer online help If you select Edit and Preview mode in the Printer Properties dialog box and select L...

Page 216: ... Setup Finishing Paper Source Quality and Device Settings sheets or restore the settings to their default values Make sure that any one of the Page Setup Finishing Paper Source and Quality sheets is displayed then perform the following procedure NOTE A preview is displayed on each sheet You can use the preview to verify the printed image Viewing Printer Settings 1 Click View Settings ...

Page 217: ...h sheet 2 Click OK The previous sheet reappears Restoring the Default Settings Click Restore Defaults to restore the printer settings to their default values The Restore Defaults button only restores to default the settings that are displayed on the same sheet or dialog box as the button The settings in the Page Setup Finishing Paper Source Quality and Device Settings sheets cannot be restored all...

Page 218: ...he drive IMPORTANT If you are using Windows Vista and the AutoPlay dialog box appears click Run AUTORUN EXE If CD ROM Setup does not appear display it using the following procedures The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using If you are using an operating system other than Windows Vista select Run from the Start me...

Page 219: ...anuals 4 54 Printing a Document 4 2 Click Custom Installation 3 Clear the Printer Driver check box then click Install 4 Confirm the contents then click Yes Installation of the instruction manuals starts ...

Page 220: ...lick Next 6 Click Exit The installation of the manuals is completed To see the manuals double click LBP2900 Online Manuals created on the desktop to display respective manuals or select Canon LBP2900 LBP2900 Online Manuals added to All Programs Programs for Windows 2000 under the Start menu ...

Page 221: ...ta see Checking the Processor Version of Windows Vista on p 7 14 For Windows 2000 XP Server 2003 Vista 32 bit The installed manuals can also be uninstalled by uninstalling the CAPT software using the Uninstaller For details on uninstalling the CAPT software see Uninstalling the CAPT software on p 3 67 When uninstalling only the manuals without uninstalling the CAPT software delete the following Pr...

Page 222: ...n LBP2900 Manuals folder Desktop LBP2900 Online Manuals Shortcut for Index pdf If you want to uninstall only the manuals without uninstalling the printer driver perform the following operation also Right click Canon LBP2900 in All Programs under the Start menu then select Delete from the pop up menu NOTE If the Destination Folder Access Denied dialog box appears click Continue If the User Account ...

Page 223: ...Status Window shows status information about the LBP2900 such as operating status and job information using messages animations sounds and icons NOTE In order to use the sounds your computer must be equipped with a PCM synthesizer and have the driver for the PCM synthesizer installed ...

Page 224: ...s appears grayed out if you do not have access permissions to the current print job Options Menu Allows you to change the preferences for the Printer Status Window and clean the fixing rollers on the printer Help Menu Displays the online help Menu Bar Icon Message Area Animation Area Status Bar Current Print Job Tab My Job Operation Tab Refresh Button Message Area Auxiliary Resolve Error Button Jo...

Page 225: ...ume a job when the job is paused for some reason Current Print Job Tab Progress Bar Indicates the progress of the current job by showing the number of pages printed and changing the background color Pause Job Button Pauses the job temporarily Job Information Area Displays the document name user name and computer name for the job My Job Operation Tab Job Status Message Area Displays a message about...

Page 226: ...ck Display Printer Status Window in locations such as the Page Setup sheet in the Printer Properties dialog box Check the Show Icon in the Taskbar box in the Device Settings sheet in the Printer Properties dialog box A Printer Status Window icon is then shown in the Windows Taskbar and you can click on this icon then click Canon LBP2900 to open the window ...

Page 227: ...nting Default Value The Printer Status Window appears automatically each time printing starts Only when Errors Occur The Printer Status Window appears automatically only when an error occurs during printing Not Display Automatically The Printer Status Window will not automatically appear even if printing starts or an error occurs Always Display on Top The Printer Status Window is always on top of ...

Page 228: ...rinting a Document 4 1 Select Preferences from the Options menu The Preferences dialog box is displayed 2 Confirm the settings then click OK NOTE For detailed information on using the Printer Status Window refer to the online help ...

Page 229: ...rror If a job is paused for some reason you can resume the job by selecting Resolve Error from the Job menu However resuming a job by selecting Resolve Error may cause unexpected print results You cannot use Resolve Error in any of the following circumstances When the job is paused due to printer errors such as paper jams or paper out When another user s job is paused Resolve Error is available in...

Page 230: ... at the Client Printer Status Window Display and Job Operation The My Job Operation tab is displayed when you click the Pause Job button Current Print Job Tab My Job Operation Tab Job Operation Job Information Area Pause Job Button Job Information Area Job Operation Buttons Displays the first job Enabled 1 Displays the first job 2 Enabled Pause Job Pauses all the jobs Resume Job Resumes all the jo...

Page 231: ...ng printed the progress bar is displayed in gray Sounds are only played on the clients that match the user name NOTE To display the printer status when printing a job over the network a network environment that uses one of the following protocols is required TCP IP NetBEUI The printer status cannot be displayed only if you are using the IPX SPX protocol ...

Page 232: ... Toner Cartridge 5 2 Before Replacing the Toner Cartridge 5 2 Replacing the Toner Cartridge 5 7 Cleaning 5 14 Precautions for Handling the Toner Cartridge 5 16 Storing Toner Cartridges 5 18 Clean the outside of the printer 5 19 Moving the Printer 5 21 Moving the Printer 5 22 Handling the Printer 5 26 Precautions for Handling the Printer 5 26 Precautions for Storing the Printer 5 27 ...

Page 233: ...rage approx 5 print density factory default setting The level of toner consumption varies depending on the type and content of documents printed Because documents that contain few areas of white space such as figures tables and graphs consume larger amounts of toner toner cartridge life will be reduced if you print large amounts of this kind of document Before Replacing the Toner Cartridge Toner c...

Page 234: ...ance 5 IMPORTANT Never touch any of the high voltage parts inside the top cover Doing so may damage the printer 1 Open the top cover Grasp the groove on the right side of the top cover and open the cover until it stops High Voltage Electrical Contacts ...

Page 235: ... it out b b b b IMPORTANT If you touch the inner drum with your hand or scratch it the printing quality will be degraded Do not touch or open the protective shutter of the drum under any circumstances Be careful not to hold or touch any parts other than as directed Doing so may damage the toner cartridge a b Drum Protective Shutter ...

Page 236: ...stribute the toner inside Be careful not to spill the toner IMPORTANT If toner is not distributed evenly the printing quality may be reduced Make sure you perform this step Rotate the toner cartridge gently If you do not rotate the cartridge gently toner may spill out Be careful not to hold or touch sensitive areas such as the sensor or electrical contacts Doing so may damage the toner cartridge E...

Page 237: ...ine Maintenance 5 4 Align the protrusions on the left and right ends of the toner cartridge with the toner cartridge guides in the main printer and push the cartridge all the way to the back a a a a then pull it down towards you b b b b a b ...

Page 238: ...e Toner Cartridge Use the following procedure to replace the toner cartridge with a new cartridge You should clean the printer after you replace the toner cartridge Refer to Cleaning on p 5 14 for details on cleaning the printer WARNING Do not put spent toner cartridges into a fire Any toner remaining in the toner cartridge may ignite causing burns or fire CAUTION Be careful to avoid staining your...

Page 239: ...intenance 5 Never touch any of the high voltage parts inside the top cover Doing so may damage the printer 1 Open the top cover Grasp the groove on the right side of the top cover and open the cover until it stops High Voltage Electrical Contacts ...

Page 240: ...a then pull it out b b b b 3 Take the new toner cartridge out of the protective bag As there is a notch cut into the protective bag near the arrow you can tear open the bag by hand However if you are unable to tear open the bag by hand you should use scissors to cut the bag open to avoid damaging the toner cartridge a b ...

Page 241: ...r any circumstances Be careful not to hold or touch any parts other than as directed Doing so may damage the toner cartridge Do not expose the toner cartridge to direct sunlight or strong light 4 Hold the toner cartridge as shown in the figure and roll it gently from side to side 5 or 6 times to evenly distribute the toner inside IMPORTANT If the toner is not distributed evenly you may get poor pr...

Page 242: ...ction of the arrow CAUTION If you pull on the sealing tape with excessive force or stop pulling midway toner may spray from the tape If toner gets into your eyes or mouth wash it out immediately with cold water and consult a doctor IMPORTANT Do not bend the tape or pull it up or down If you do the sealing tape may break in the middle and you won t be able to fully remove it Keep pulling on the tap...

Page 243: ... out the sealing tape be careful not to hold the drum protective shutter with your hands After removing the packing materials install the toner cartridge in the printer as soon as possible Dispose of the sealing tape according to local regulations Drum Protective Shutter ...

Page 244: ...ine Maintenance 5 6 Align the protrusions on the left and right ends of the toner cartridge with the toner cartridge guides in the main printer and push the cartridge all the way to the back a a a a then pull it down towards you b b b b a b ...

Page 245: ...ay be damaged Do not leave the top cover open for a long time after installing the toner cartridge You should now clean the printer See Cleaning on p 5 14 Cleaning You should clean the printer after you replace the toner cartridge 1 Load a sheet of A4 or Letter size white paper into the multi purpose tray or manual feed tray To load A4 or Letter size paper refer to Printing on Plain Paper Heavy Pa...

Page 246: ...ner Cartridge 5 15 Routine Maintenance 5 2 Open the Printer Status Window Refer to Displaying the Printer Status Window on p 4 61 for details on opening the Printer Status Window 3 Select Cleaning from the Options menu ...

Page 247: ...tructed from precision mechanical parts Handling the cartridge roughly can damage it or cause deterioration of printing quality Whenever you are installing or removing toner cartridges take care of the following handling precautions WARNING Do not put spent toner cartridges into a fire Any toner remaining in the toner cartridge may ignite causing burns or fire CAUTION Be careful to avoid staining ...

Page 248: ... as directed Doing so may damage the toner cartridge Do not expose the toner cartridge to direct sunlight or strong light Be careful not to hold or touch sensitive areas such as the sensor or electrical contacts Doing so may damage the toner cartridge Whenever you are handling the toner cartridge hold it as shown in the diagram and keep the surface marked with the arrow facing up Do not stand it o...

Page 249: ... a new toner cartridge out of the protective bag until it is ready to be used If you take the toner cartridge out of the printer to remove a paper jam or service the printer place the toner cartridge into the original protective bag or wrap it in a thick cloth immediately Do not stand it on its end or turn it upside down Store the cartridge in the same direction as when it is installed in the prin...

Page 250: ...se fire or electrical shock Do not use alcohol benzene thinners or any other inflammable substance If an inflammable substance comes into contact with the electrical unit inside the printer it may ignite or cause an electrical shock IMPORTANT Be careful not to use a cleaning agent other than water or a mild detergent mixed with water as it may deform or crack the plastic materials in the printer W...

Page 251: ...nt diluted with water and wipe off the dirt If you use a mild detergent for cleaning be sure to wipe away the detergent with a soft cloth dampened with water 3 After wiping off the dirt wipe the printer with a dry cloth 4 Once the printer is completely dry plug the power plug into the power outlet and reconnect the USB cable ...

Page 252: ...he USB cable If you move the printer without unplugging the cables the electrical cord and USB cable may be damaged causing a fire or electrical shock CAUTION The printer weighs approximately 6 3 kg when the toner cartridge is not installed Take care to carry the printer without hurting your back Never hold the printer by the front panel ventilation slots rear panel or anywhere else other than the...

Page 253: ...e the printer 1 Turn the printer and computer off a a a a remove the USB cable b b b b and disconnect the power plug from the power outlet c c c c 2 Remove the power cord 3 Clear out any paper that is loaded in the printer and push the rear paper guide in to the position shown in the diagram a c b a ...

Page 254: ... while the rear paper guide is sticking out of the tray you may damage the printer Always check to make sure that rear paper guide is pushed all the way back into the multi purpose tray before you close the multi purpose tray 4 Close the multi purpose tray 5 If the paper output tray is open close it ...

Page 255: ...nter with your hands as shown in the diagram and firmly hold onto the printer when you carry it 7 Put the printer down carefully at the installation site CAUTION Put the printer down slowly and carefully You may be injured if your hands etc are pinched by the printer 8 Open the output tray ...

Page 256: ...on Custom Paper Sizes Non Standard Sizes on p 2 44 for information on loading custom paper sizes 11 Connect the power cord 12 Plug the power plug into the AC power outlet 13 Connect the USB cable Transporting the Printer When transporting the printer for reasons such as relocating remove the toner cartridge and store the printer and parts in the packages that they came in with the protective mater...

Page 257: ...allow your printer to consistently produce high quality printing IMPORTANT Do not place any heavy objects on top of the printer output tray or other part of the printer Doing so may damage the printer If you try to close the multi purpose tray while the rear paper guide is sticking out of the tray you may damage the printer Always check to make sure that rear paper guide is pushed all the way back...

Page 258: ...printer to cool down sufficiently before covering the printer If you do not plan to use the printer for a long period of time unplug the power cord from the AC power outlet Do not use or store the printer in a room where chemicals are used The area around the output tray becomes very hot during printing and directly after printing When you are collecting paper from the output tray or clearing a pa...

Page 259: ...Handling the Printer 5 28 Routine Maintenance 5 ...

Page 260: ... 6 18 When a Fixing Unit Error Appears 6 19 When a Scanner Error or Service Error Appears 6 20 Print Quality Problems 6 22 Paper Problems 6 25 When Nothing Prints 6 26 Installation Problems 6 27 If Uninstallation Fails 6 28 Uninstalling the USB Class Driver 6 30 Problems During Local Installation 6 34 Problems Installing a Shared Printer 6 34 Miscellaneous Problems 6 36 ...

Page 261: ...s Window to resolve the problem Chapter 4 Printer Status Window p 4 58 The power cord is not connected The power switch is off Chapter 1 Turning the Printer On and Off p 1 15 The printer driver is not properly installed Chapter 6 Installation Problems p 6 27 The installation environment is bad Getting Started Guide Miscellaneous Problems Chapter 6 Print Quality Problems p 6 22 Paper Problems Chapt...

Page 262: ...eful to avoid staining your clothes or hands with toner while you are clearing a paper jam If you get any toner on your hands or clothes wash it off immediately with cold water Do not rinse with hot water as this can fix the toner creating a stain that cannot be removed When you are clearing jammed paper from inside the printer remove the paper gently so that toner that is on the jammed paper does...

Page 263: ...on of the roller may catch your hands or clothing resulting in personal injury IMPORTANT Never touch any of the high voltage parts inside the top cover Doing so may damage the printer If you tug too hard on jammed paper the paper can tear and the internal components may be damaged When you pull out jammed paper pull it out in the correct direction depending on the location of the jam If paper is t...

Page 264: ... paper feed roller under any circumstances Doing so may cause the paper feed mechanism to malfunction The area around the output tray becomes very hot during printing and directly after printing When you are collecting paper from the output tray or clearing a paper jam be careful not to touch the area around the output tray Transfer Roller Paper Feed Roller ...

Page 265: ...roove on the right side of the top cover and open the cover until it stops IMPORTANT Even if you can see the jammed paper from the output tray do not pull on the paper Make sure you open the top cover and remove the toner cartridge before attempting to clear the jam ...

Page 266: ...b b IMPORTANT If you touch the inner drum with your hand or scratch it the printing quality will be degraded Do not touch or open the protective shutter of the drum under any circumstances Be careful not to hold or touch any parts other than as directed Doing so may damage the toner cartridge a b Drum Protective Shutter ...

Page 267: ...cartridge to direct sunlight or strong light Be careful not to hold or touch sensitive areas such as the sensor or electrical contacts Doing so may damage the printer 3 Place the toner cartridge into the protective bag Electrical Contacts Electrical Contacts ...

Page 268: ... 4 Remove any paper from the multi purpose tray Pull out the rear paper guide a and then remove the paper b IMPORTANT Even if the paper is jammed in the multi purpose tray do not clear the jam but continue with the following steps b a ...

Page 269: ... 5 Removing the jammed paper If you can see the leading edge of the paper inside the printer Gently pull the paper up to clear the jam If the jam is difficult to clear pull the paper out from the multi purpose tray or manual feed tray ...

Page 270: ...med paper out from the multi purpose tray or manual feed tray excess toner may stain the next sheet of paper that you print on If you can see the tail edge of the paper inside the printer Hold the paper by both edges and slowly feed it downwards to clear the paper out ...

Page 271: ... pull out pull on the leading edge of the paper as shown in the diagram a then remove the paper from the output tray side b IMPORTANT If you are pulling jammed paper out from the output tray side excess toner may stain the next sheet of paper that you print on a b ...

Page 272: ...g 6 If you cannot see the leading edge or the tail edge of the paper Pull out the back end of the paper as shown in the diagram a then hold the paper by both edges and feed it slowly down to clear the paper out of the printer b a b ...

Page 273: ... pull out pull on the leading edge of the paper as shown in the diagram a then remove the paper from the output tray side b IMPORTANT If you are pulling jammed paper out from the output tray side excess toner may stain the next sheet of paper that you print on a b ...

Page 274: ...ooting 6 6 Load the paper so that the paper meets the rear paper guide If the paper jam occurred while feeding from the manual feed tray load paper into the manual feed tray 7 Take the toner cartridge out of the protective bag ...

Page 275: ...ting 6 8 Align the protrusions on the left and right ends of the toner cartridge with the toner cartridge guides in the main printer and push the cartridge all the way to the back a a a a then pull it down towards you b b b b a b ...

Page 276: ...PORTANT If you cannot close the top cover check that the toner cartridge is installed properly in the printer If you close the top cover forcefully the printer may be damaged Do not leave the top cover open for a long time after installing the toner cartridge ...

Page 277: ...s displayed as follows Service Call Cause Resolution The fixing unit is malfunctioning Follow the procedure see When a Fixing Unit Error Appears on p 6 19 and contact the store where you purchased the printer The scanner is malfunctioning Follow the procedure see When a Scanner Error or Service Error Appears on p 6 20 then turn the power off and on ...

Page 278: ...b and disconnect the power plug from the power outlet c c c c IMPORTANT If a fixing unit error appears do not turn the printer on again after you have turned it off 2 Contact your local authorized Canon dealer Describe the problems you are experiencing when you contact the dealer The printer is malfunctioning Follow the procedure see When a Scanner Error or Service Error Appears on p 6 20 then tur...

Page 279: ...f the printer using the following procedure This may clear the message 1 Turn the power off wait for at least 10 seconds then turn the printer on again If the message does not reappear continue using the printer as normal If the message reappears proceed to the next step 2 Note down the error code displayed in the Printer Status Window OFF ON ...

Page 280: ...off a a a a remove the USB cable b b b b and disconnect the power plug from the power outlet c c c c 4 Contact your local authorized Canon dealer When you contact your Canon dealer please describe the problems that occurred and the error code that you noted down a c b a ...

Page 281: ...ridge If the same problem persists replace the toner cartridge with a new cartridge See Replacing the Toner Cartridge on p 5 2 The overall printing is faint Cause 1 The Toner Density setting is not appropriate Remedy Drag the Toner Density slider in the printer driver toward Dark In order to change the Toner Density setting click the Details button in the Quality sheet to open the Detailed Setting...

Page 282: ...he paper is loaded in the wrong position Remedy Load the paper properly See Printing on Plain Paper Heavy Paper Label Paper and Transparencies on p 2 13 Printing on Index Card on p 2 26 Printing on Envelopes on p 2 33 Printing on Custom Paper Sizes Non Standard Sizes on p 2 44 Cause 3 Data was printed from an application with the margin settings set outside the printable area of the printer Remedy...

Page 283: ...y align the stack of paper and load it again See Printing on Plain Paper Heavy Paper Label Paper and Transparencies on p 2 13 Printing on Index Card on p 2 26 Printing on Envelopes on p 2 33 Printing on Custom Paper Sizes Non Standard Sizes on p 2 44 The paper comes out completely black Cause The drum in the toner cartridge has deteriorated Remedy Replace the toner cartridge with a new one See Rep...

Page 284: ...ew ream The paper curls Cause 1 The paper is inappropriate Remedy Replace the paper with paper that can be used with this printer See Paper Requirements on p 2 2 Cause 2 The Paper Type setting does not match the loaded paper Remedy Set the Paper Type in the printer driver to Plain Paper L In order to change the Paper Type setting open the Paper Source sheet White dust is attached to the printed tr...

Page 285: ...ns given in the message If there are no error messages proceed to the next step 2 Print a test page Click Print Test Page in the General sheet in the Printer Properties dialog box If the test page prints correctly You can print from the CAPT software To check the application software check that all of the printer settings are configured appropriately If the test page does not print Uninstall the C...

Page 286: ...Uninstalling the CAPT Software p 3 67 Uninstall using the uninstaller Chapter 3 Uninstalling the CAPT Software p 3 67 Uninstall using the uninstaller Chapter 3 Uninstalling the CAPT Software p 3 67 Delete Canon LBP2900 in Add or Remove Programs 2 Chapter 6 If Uninstallation Fails p 6 28 Delete Canon LBP2900 in Add or Remove Programs 2 Chapter 6 If Uninstallation Fails p 6 28 Reinstall the software...

Page 287: ... Vista From the Start menu select Control Panel and then click Uninstall a program 2 Select Canon LBP2900 in the Add or Remove Programs dialog box then click Change Remove For Windows 2000 Select Canon LBP2900 in the Add Remove Programs dialog box then click Change Remove For Windows Vista Select Canon LBP2900 in the Programs and Features dialog box then click Uninstall Change NOTE If Canon LBP290...

Page 288: ...oblems 6 29 Troubleshooting 6 3 Select the name of your printer then click Delete 4 Click Yes The uninstallation process begins Please wait a moment 5 Click Exit The Delete Printer dialog box closes 6 Restart Windows ...

Page 289: ...ect Control Panel and then click Add or Remove Programs For Windows 2000 From the Start menu select Settings Control Panel and then click Add Remove Programs For Windows Vista From the Start menu select Control Panel and then click Uninstall a program 3 Make sure that Canon LBP2900 does not appear in the Add or Remove Programs dialog box and then click For Windows 2000 Make sure that Canon LBP2900...

Page 290: ...lick Performance and Maintenance System For Windows 2000 From the Start menu select Settings Control Panel and then double click the System icon For Windows Server 2003 From the Start menu select Control Panel System For Windows Vista From the Start menu select Control Panel and then click Hardware and Sound View hardware and devices NOTE If you are using Windows Vista and the User Account Control...

Page 291: ...leshooting 6 5 Click Hardware Device Manager and then double click Universal Serial Bus controllers For Windows Vista Double click Universal Serial Bus controllers 6 Select USB Printing Support then select Uninstall in the Action menu ...

Page 292: ...lete the wrong thing by mistake Windows may not be able to startup properly If the USB class driver is not installed properly USB Printing Support is not displayed 7 When the Confirm Device Removal Confirm Device Uninstall for Windows Vista dialog box appears click OK 8 Click Device Manager closes 9 Disconnect the USB cable from the computer then restart Windows After Windows restarts reinstall th...

Page 293: ...ate USB cable is being used Remedy Use a USB cable that matches the USB interface on the printer The USB interface of this printer is USB 2 0 Hi Speed and USB Full Speed USB1 1 equivalent Cause 5 You cannot install from CD ROM Setup Remedy Install using Plug and Play See Installing with Plug and Play on p 3 13 Problems Installing a Shared Printer You cannot find the print server to connect to Caus...

Page 294: ... are using Windows Vista Network discovery is not set to On Remedy Set Network discovery to On To specify the setting for Network discovery select Control Panel from the Start menu click View network status and tasks and then display Network and Sharing Center ...

Page 295: ... low temperature Remedy Although the above phenomenon is not abnormal you can prevent steam radiation by replacing with new paper whose package is unopened Also store paper so that it is not damp See Storing Blank Paper on p 2 7 WARNING If you experience a burnt odor immediately turn OFF the printer unplug the power plug from the AC power outlet and then contact your local authorized Canon dealer ...

Page 296: ...i purpose Tray setting in the Finishing Details dialog box by clicking Finishing Details in the Finishing sheet If you are using the printer sharing function on your computer it takes a long time for the Printer Status Window to obtain the printer status Cause If you are using Windows XP Service Pack 2 or another operating system equipped with Windows Firewall as a print server communication with ...

Page 297: ...Miscellaneous Problems 6 38 Troubleshooting 6 ...

Page 298: ...7 5 Network Adapter 7 5 NetSpot Device Installer 7 7 Windows Firewall 7 8 Configuring Windows Firewall to unblock communication with client computers 7 9 Configuring Windows Firewall to block communication with client computers 7 11 Configuring Windows Firewall to unblock communication with the server 7 12 Checking the Processor Version of Windows Vista 7 14 Index 7 15 Locating the Serial Number 7...

Page 299: ...zes Multi Purpose Tray A4 B5 A5 Legal Letter Executive Envelope C5 Envelope COM10 Envelope DL Envelope Monarch Custom Paper Size width 76 2 to 215 9 mm height 127 0 to 355 6 mm Paper capacity Approx 150 sheets 64 g m2 Manual Feed Tray A4 B5 A5 Legal Letter Executive Envelope C5 Envelope COM10 Envelope DL Envelope Monarch Index Card Custom Paper Size width 76 2 to 215 9 mm height 127 0 to 355 6 mm ...

Page 300: ...ndby approx 2W Maximum 726W or less Consumables Toner Cartridge Printable pages Approx 2 000 pages Canon Genuine Cartridge and for A4 or Letter size paper at 5 page coverage using the factory default print density setting Weight Main Printer Unit And Included Parts Main Printer Unit Approx 5 7 kg Toner Cartridge Approx 0 7 kg Excluding the toner cartridge Consumables Toner Cartridge Canon Genuine ...

Page 301: ...Printer Dimensions 7 4 Appendix 7 Printer Dimensions Printer mm 216 7 281 1 mm 369 8 63 9 132 250 5 Front View Front View Output Tray Multi Purpose Tray ...

Page 302: ... details on AXIS1650 and the supported operating systems refer to the Axis Communications website http www axis com Network Adapter You can use the optional network adapter by connecting it to the LBP2900 using a USB cable The network adapter connects to the computers using peer to peer networking You can also connect to the printer via a print server AXIS1650 ...

Page 303: ...of the printer connected to the network Refer to the instruction manual provided with the network adapter for details on the network adapter Contact the store where you purchased your LBP2900 for inquiries on purchasing the network adapter LBP2900 AXIS 1650 TCP IP Client Client LBP2900 AXIS 1650 TCP IP Client Client Print Server Protocols that can be used i e TCP IP NetBEUI ...

Page 304: ...ice Installer does not need to be installed on your computer but is simply used to initialize the network connection settings of the printer For detailed information on the NetSpot Device Installer refer to the users manual included with the network adapter AXIS 1650 NOTE Depending on the CD ROM supplied NetSpot Device Installer may not be included If NetSpot Device Installer is not included on th...

Page 305: ...Utility to your hard disk to run it copy all of the files CNAB4FW EXE CAPTRGFW DLL CNAB4FW INI from the WF_UTIL folder on the supplied LBP2900 User Software CD ROM to your hard disk Setting See Print server Installing the CAPT software from CD ROM Setup Click Yes on the Warning dialog box that is displayed during installation and follow the instructions to configure Windows Firewall to unblock com...

Page 306: ... and then select Open from the pop up menu 3 Double click English then WF_UTIL then CNAB4FW EXE The CAPT Windows Firewall Utility starts IMPORTANT You can also run CAPT Windows Firewall Utility using the following procedures The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using For an operating system other than Windows Vist...

Page 307: ...l Panel and then click Network and Internet Connections Windows Firewall For Windows Server 2003 From the Start menu select Control Panel Windows Firewall For Windows Vista From the Start menu select Control Panel and then click Allow a program through Windows Firewall If the User Account Control dialog box appears click Continue 2 Make sure that the Canon LBP2900 RPC Server Process check box is s...

Page 308: ... and then select Open from the pop up menu 3 Double click English then WF_UTIL then CNAB4FW EXE The CAPT Windows Firewall Utility starts IMPORTANT You can also run CAPT Windows Firewall Utility using the following procedures The CD ROM drive name is indicated as D in this manual The CD ROM drive name may differ depending on the computer you are using For an operating system other than Windows Vist...

Page 309: ...the printer status may not be displayed correctly in the Printer Status Window and some functions may not operate properly 1 Display the Windows Firewall Windows Firewall Settings for Windows Vista dialog box For Windows XP From the Start menu select Control Panel and then click Network and Internet Connections Windows Firewall For Windows Server 2003 From the Start menu select Control Panel Windo...

Page 310: ...xceptions sheet in the Windows Firewall Windows Firewall Settings for Windows Vista dialog box place a checkmark next to File and Printer Sharing and click the OK button Windows Firewall is now configured to unblock communication with the server ...

Page 311: ...ng 32 bit Windows Vista or 64 bit Windows Vista you can check that using the following procedure 1 From the Start menu select Control Panel 2 Click System and Maintenance System 3 Check the processor version of Windows Vista in System type For 32 bit Windows Vista 32 bit Operating System appears For 64 bit Windows Vista 64 bit Operating System appears ...

Page 312: ...stom Paper Size 2 44 4 19 4 36 D Device Settings Sheet 4 27 Dimensions 7 4 E Easy Installation 3 5 Editing Print Jobs 4 49 Envelopes 2 4 2 6 2 33 F Finishing Method 4 38 Finishing Sheet 4 20 Firewall 7 8 Fixing Unit 6 4 G General Sheet 4 24 Grayscale Settings 4 43 H Heavy Paper 2 3 2 5 2 13 I Important Safety Instructions xiv Index Card 2 4 2 6 2 26 Installation Manuals 4 53 Printer Driver 3 5 Ins...

Page 313: ...ams 6 3 Paper Key 1 8 Paper Output 2 11 Paper Problems 6 25 Paper Size Setting 2 23 2 42 2 55 Paper Sizes Abbreviations 2 5 List 2 2 Paper Source Capacities 2 10 Paper Source Sheet 4 21 Paper Source Types 2 9 Paper Sources 2 9 Paper Type Setting 2 24 Paper Types List 2 3 Paper You Cannot Use 2 6 Plug and Play Windows 2000 3 14 Windows Vista 3 26 Windows XP Server 2003 3 20 Ports Sheet 4 25 Poster ...

Page 314: ...ngs 4 51 S Scaling 4 33 Security Sheet 4 26 Serial Number 7 18 Service Call Display 6 18 Sharing Settings 3 43 Sharing Sheet 4 24 Small Paper Guide 1 5 Sounds 4 58 Specifications 7 2 Storing Printouts 2 8 System Requirements 3 3 T Test Page 3 37 Toner Cartridge Before Replacing 5 2 Cleaning 5 14 Handling 5 16 Replacement 5 7 Storage 5 18 Toner Cartridge 5 2 Toner Cartridge Guide 1 7 6 16 Top Cover...

Page 315: ...nter serial number consists of four alphabetic characters and a six digit number IMPORTANT The labels are required for a service engineer to check the serial number for service or maintenance Do not peel off the serial numbers Printer Base Packing Box Serial Number Serial Number ...

Page 316: ... CANON INC 2009 R IE 670AF ...

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