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8-15
Q
Is the sender’s machine functioning properly?
A
Ask the sender to check that the scanning
components of the machine are clean.
Q
Is the toner low?
A
Replace the toner cartridge. (See Chapter 12,
“Maintenance,” in the Basic Operation Guide.)
Cannot receive using Error Correction Mode (ECM).
Q
Does the sender’s machine support ECM?
A
If the sender’s machine does not support ECM, the
document is received in normal mode without error
checking.
Receiving of documents is too slow.
Q
Is ECM (Error Correction Mode) set to <ON>?
A
Because ECM corrects errors during a
transmission, any problems on the line can mean
that the transmission will take extra time. Set ECM
to <OFF>.
You cannot get documents from information services.
Q
Is your machine set to the tone dialing type of
the telephone line?
A
Press [Tone] to set the tone dialing.
Q
Were there any instructions from the sender,
such as to set to receive?
A
Just before receiving, press [Start].