Canon iR C3200 Series, Service Manual, Page: 848 / 1216

Chapter 16
16-74
16.3.4.4.4 Host machine reboots when "Reservation copies can be made." message is displayed on
LCD: FAX unit is installed
0002-3467
[ Inspected by Canon Inc. ]
Description
As a result of inspection, the SRAM Board PCB was found to be faulty.
Field Remedy
Clear RAM of the SRAM in service mode [COPIER> Function> CLEAR> MN-CON].
If the symptom still recurs, replace the SRAM Board PCB with a new one.
Note: Clearing the RAM or replacement of the SRAM Board PCB will erase all the image data inside the HDD.
FG3-2856 SRAM Board PCB Ass'y
16.3.4.4.5 Host machine locks up with message "Starting up. Please wait."
0002-8527
[ Inspected by Canon Inc. ]
Cause
As a result of inspection, the SRAM Board PCB was found to be faulty.
Field Remedy
Check whether E719-0000 was recorded in ERR of service mode. If it was, it is possible the SRAM Board PCB is
faulty. Accordingly, make sure that it is properly installed. If the symptom still recurs, replace the SRAM Board
PCB with a new one.
Description
In this case, the machine locked up when the progress bar which appears at start up reached at the end. E719-0000
was recorded in the error log; however, there was no indication on the LCD. E719-0000 is an error code occurring
when the coin vendor cannot be detected. The machine, in this case, is not equipped with a coin vendor.
FG3-2856 SRAM Board PCB Ass'y
16.3.4.4.6 Unable to start copy operation even by pressing Start key
0002-8532
Symptom
Unable to start copy operation even by pressing Start key
Description
This symptom occurs after the FAX board was installed.
Cause
There is a case in the field that reinstallation of the FAX board solved the problem.
Field Remedy
Reinstall the FAX board.
16.3.4.4.7 Half of image is missing when A3-sized original is copied
0003-8605
[ Case in the field ]
Description
Image is copied only in the half of page (A4 size).