Canon iPF6100 - imagePROGRAF Color Inkjet Printer, Service Manual

Page: 337 / 367

Chapter 8
8-4
8.3 Error Table
8.3.1 Error Code List
0016-8356
* Codes represent the numbers that are displayed in DISPLAY in service mode.
If the same message is displayed when the printer is turned off, then back on, take action as recommended in
the Action column.
T-8-3
Display massage Code* Condition detected Action
Clean right P Head
Press Online to
clear error.
03800501-280D Printhead R found to have many
non-discharging nozzles during a
non-discharging inspection
(printing paused) Clean the printheads. Identify
the nozzles in a nozzle check
pattern. Replace the printheads.
Clean left P Head
Press Online to
clear error.
03800502-280E Printhead L found to have many
non-discharging nozzles during a
non-discharging inspection
(printing paused)
PHeads: wrong pos.
Open top cover and
check the
printhead positions.
03800201-2804
03800202-2807 Printheads L and R installed in
reverse position Reinstall the printheads in
correct position.
No right printhead
Install right
printhead.
03800101-2800 Printhead R not found Install a printhead on the R side.
No left printhead
Install left
printhead.
03800102-2808 Printhead L not found Install a printhead on the L side.
Paper size not
detected.
Press Load/Eject
and reload the
paper.
03010000-200C Unable to detect the leading end of
paper Check the leading end of paper.
Reload the paper.
Paper size not
detected.
Press Load/Eject
and reload the
paper.
03010000-200D Unable to detect the trailing end of
cut sheet Check the sheet length. Check
to see if paper has not jammed.