Canon iPF5000 - imagePROGRAF Color Inkjet Printer, Service Manual

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Chapter 6
6-2
6.1.2.5 Feed Limit... (100F)
0012-9338
iPF5000
<Cause>
The main controller has detected that the roll media was fed by the maximum amount in the manual feed mode.
Maximum feed amount in reverse feed mode: Printing standby position (on feed roller)
<Probable problem locations>
Main controller
<Remedy>
1. Replace the main controller.
6.1.2.6 Check printed document.(1010)
0013-5595
iPF5000
<Cause>
Many nozzle on printhead did not eject ink.
<Probable fault location>
Printhead
<Countermeasure>
1. The printhead is cleaned.
2. Replace the printhead.
6.1.3 Troubleshooting When Errors Occur
6.1.3.1 01800500-1012/01800500-1013 Defective printhead nozzle
0012-9400
iPF5000
<Cause>
Many non-discharging nozzles of the printhead(L) were detected.
Many non-discharging nozzles of the printhead(R) were detected.
<Probable fault location>
Printhead or head management sensor
<Countermeasure>
1. Clean the printhead.
2. Replace the printhead.
3. Replace the head management sensor.
6.1.3.2 03010000-200C/03010000-2017/03010000-2018/03016000-2010 Multi sensor error
0013-2107
iPF5000
<Cause>
When media was fed, the multi sensor could not detect the media width.
When the right edge of media was detected, the multi sensor detected that the media had been loaded at a wrong position.
When the leading edge of media was to be detected, the multi sensor could not detect the leading edge of media.
When media was fed, the multi sensor detected media smaller than the specified size.
When media was fed, the multi sensor detected media larger than the specified size.
When media was fed, the multi sensor detected skew greater than the specified one.
When media was fed, the multi sensor could not detect the right edge of media.
When media was fed, the multi sensor could not detect the left edge of media.
<Probable fault location>
Media, media loading method, paper path, multi sensor, carriage PCB, or main controller PCB
<Countermeasure>
1. Media check
If there is any print or stain in the detection area on the media or the media seze is not the specified one, replace the media.
2. Media loading position check
If the media loading position is wrong, load the media again.
3. Visual check
Remove foreign substances from multi sensor if any.
4. Multi sensor
Select [SERVICE MODE]>[DISPLAY]>[SYSTEM]>[SIZE CR] to check the value read by the multi sensor. If the value is wrong, replace the multi sensor.
5. Cable continuity check
If continuity of the cable between the head relay PCB and the carriage relay PCB is abnormal, replace the cable.
6. Replace the Carriage PCB
7. Cable continuity check
If continuity of the cable beween the carriage PCB and the main controller PCB is abnormal, replace the cable.
8. Replace the main controller PCB.
6.1.3.3 03010000-200D Cut sheet end cannot be detected
0013-4794
iPF5000
<Cause>
When cut media was fed by the specified length, the media sensor could not detect the trailing edge of the cut media.
During printing, the media sensor detected the trailing edge of the cut media at the position different from that detected during cut media feed.