
Chapter 12
12-1
12.1 e-Maintenance/imageWARE Remote
12.1.1 Overview
0020-5150
imageRUNNER C1022 / imageRUNNER C1022i
The e-Maintenance/imageWARE Remote system allows a customer's device information and status to be monitored via the Internet on a server called UGW (Uni-
versal Gateway Server).
The following device information/ statuses can be monitored.
-tariff counters
-service mode counters
-parts specific counters
-mode specific counters
-ROM versions
-service call errors
-jam statuses
-consumables management statuses
Further, as the above is all customer information, https protocol is used for communication between UGW and the device, providing enhanced security.
F-12-1
12.1.2 Setting Procedure
0020-5701
imageRUNNER C1022 / imageRUNNER C1022i
When monitoring the host machine from e-Maintenance/imageWARE Remote system, following settings are required.
1 Pre-Check
Ask UGW personnel to make sure that the target device for e-Maintenance/imageWARE Remote system is registered in UGW.
2 Preparation
Ask a system administrator to obtain the following network related information.
Information 1
How to set the IP address
Automatic setting : DHCP, RARP, BOOTP
Manual setting : planned IP address, subnet mask, gateway address
Information 2
DNS server: Yes or No
If DNS server exists, obtain the following information.
Primary DNS server address
Secondary DNS server address
Information 3
Proxy server: Yes or No
If proxy server exists, obtain the following information.
Proxy server address
Information 4
Authentication of proxy server: Yes or No
If the authentication is required on proxy server, obtain the following information.
User name and password for proxy authentication
3 Network related setting
Based on the information from preparation, make the network related setting of iR device in the following procedure.
a. Select: Additional function > System management setting > Network setting > TCP/IP setting > IPv4 setting > IP address setting.
b. Based on the information 1 from "Information 1", make the IP address setting.
Select the setting method of IP address and press OK.
UGW
communication by https
Internet
communication by https
Internet
Summary of Contents for imageRUNNERC1022
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Page 19: ...Chapter 1 Introduction ...
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Page 93: ...Chapter 2 Installation ...
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Page 111: ...Chapter 3 Basic Operation ...
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Page 119: ...Chapter 4 Main Controller ...
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Page 135: ...Chapter 5 Original Exposure System ...
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Page 151: ...Chapter 6 Original Feeding System ...
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Page 171: ...Chapter 7 Laser Exposure ...
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Page 185: ...Chapter 8 Image Formation ...
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Page 223: ...Chapter 9 Pickup and Feed System ...
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Page 259: ...Chapter 10 Fixing System ...
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Page 268: ...Chapter 10 10 6 ...
Page 279: ...Chapter 11 External and Controls ...
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Page 311: ...Chapter 12 e Maintenance imageWARE Remote ...
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Page 323: ...Chapter 12 12 9 F 12 27 ...
Page 349: ...Chapter 13 Maintenance and Inspection ...
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Page 355: ...Chapter 14 Measurement and Adjustments ...
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Page 361: ...Chapter 15 Correcting Faulty Images ...
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Page 385: ...Chapter 16 Error Code ...
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Page 401: ...Chapter 17 Special Management Mode ...
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Page 413: ...Chapter 18 Service Mode ...
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Page 493: ...Chapter 19 Upgrading ...
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Page 500: ...Chapter 19 19 4 3 Click Next F 19 4 4 Select a USB connected device and click Next F 19 5 ...
Page 501: ...Chapter 19 19 5 5 Click Start F 19 6 6 Click Yes F 19 7 Download will be started F 19 8 ...
Page 504: ...Chapter 19 19 8 4 Select a USB connected device and click Next F 19 12 5 Click Start F 19 13 ...
Page 506: ...Chapter 19 19 10 ...
Page 507: ...Chapter 20 Service Tools ...
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Page 515: ...Appendix ...
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Page 533: ...Oct 29 2010 ...
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