
E748-2000-00
Main Controller PCB access error
Detection Description
Main Controller PCB Chip access error.
Remedy
[Related parts] Main Controller PCB (UN05)
[Remedy] Check/replace the Main Controller PCB.
[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
E748-2001-00
Main Controller PCB access error
Detection Description
Main Controller PCB memory access error.
Remedy
[Related parts] Main Controller PCB (UN05)
[Remedy] Check/replace the Main Controller PCB.
[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
E748-2010-00
Flash PCB error / HDD error
Detection Description
IPL (startup program) was not found, or the HDD could not be recognized.
Remedy
[Related parts]
- Harness between the Main Controller PCB (UN05) and the HDD
- HDD
- Flash PCB
- Main Controller PCB (UN05)
[Remedy] Perform the following in the order while checking whether the error is cleared.
- Disconnect the cable between the Main Controller PCB and the HDD, and turn ON the main
power.
a. When the error code has not been changed:
1. Obtain the necessary backup data by referring to the backup data list.
2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive.
3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
4. Restore the backup data.
b. When the error code has been changed to another one, see the remedy for the corresponding
code.
[Reference]
- For backup and restoration, refer to "Adjustment> Adjustment when Replacing the Parts" and
"Appendix> Backup Data List" in the Service Manual."
-Before replacing the Main Controller PCB, back up the service mode data (approx. 2 min) and
restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
E748-2011-00
Flash PCB error
Detection Description
OS was not found at startup.
Remedy
After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
E748-2012-00
Flash PCB error
Detection Description
Cannot mount the OS in safe mode startup or No OS startup script
Remedy
After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
E748-2021-00
Main Controller PCB access error
Detection Description
Main controller board access errors
Remedy
[Related parts] Main Controller PCB (UN05)
[Remedy] Check/replace the Main Controller PCB.
[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
7. Error/Jam/Alarm
457
Summary of Contents for imageRUNNER ADVANCE C3500 III Series
Page 1: ...Revision 2 1 imageRUNNER ADVANCE C3500 III Series Servie Manual ...
Page 23: ...Safety Precautions Laser 2 Power Supply Lithium Battery 3 Toner Safety 4 Notes on works 4 ...
Page 28: ...Product Overview 1 Product Lineup 7 Specifications 11 Parts Name 34 ...
Page 153: ...Periodical Service 3 Consumable Parts List 132 Cleaning Parts 136 ...
Page 158: ...Cleaning Parts 15 9 14 13 8 4 16 17 5 3 6 7 1 2 12 10 11 15 16 3 Periodical Service 136 ...
Page 211: ...2 Remove the HDD Unit 1 3 Hooks 2 1 Screw 3 1x 2 2 3 4 Parts Replacement and Cleaning 189 ...
Page 249: ...2 3 1x 4 Parts Replacement and Cleaning 227 ...
Page 306: ...Troubleshooting 6 Initial Check 285 Test Print 286 Troubleshooting Items 291 Debug Log 304 ...
Page 345: ...Error Jam Alarm 7 Outline 324 Error Code 328 Error Code FAX 466 Alarm Code 469 Jam Code 517 ...
Page 1029: ...1 2 2x 3 4 NOTE The removed CR BOX Upper Unit will be used in step 14 9 Installation 1007 ...
Page 1050: ...Installation Procedure Installing the Equipment 1 2 3 9 Installation 1028 ...
Page 1052: ...8 Turn ON the main power switch 9 Installation 1030 ...
Page 1063: ...2 2x 1x 3 1x 1x 1x 4 1x 1x NOTE The removed screw will be used in step 5 9 Installation 1041 ...
Page 1088: ...4 6x 5 4x 6 7 NOTE Do not close the Wire Saddle 1x 8 9 Installation 1066 ...
Page 1091: ...14 15 16 17 2x 18 9 Installation 1069 ...
Page 1104: ...2 2x 3 Connect the power plug to the outlet 4 Turn ON the power switch 9 Installation 1082 ...
Page 1112: ...When Installing the USB Keyboard 1 9 Installation 1090 ...
Page 1114: ...Installation Procedure Removing the Covers 1 2x 2 1x 3 2x 9 Installation 1092 ...
Page 1115: ... Installing the Removable HDD Kit 1 2 3x 4x 9 Installation 1093 ...
Page 1119: ...11 12 1x 13 NOTE Use the screw removed in step 3 1x 9 Installation 1097 ...
Page 1120: ...14 3x 4x Installing the Covers 1 2 2x 3 1x 9 Installation 1098 ...
Page 1123: ...Installation Procedure Removing the Covers 1 2x 2 1x 3 2x 9 Installation 1101 ...
Page 1127: ...8 3x 4x Installing the Covers 1 2x 2 1x 9 Installation 1105 ...
Page 1134: ...2 On the screen shown below press Change and then Detailed Settings 3 9 Installation 1112 ...
Page 1140: ...Installation procedure Remove the Control Panel 1 2 2x 3 4 2x 5 2x 9 Installation 1118 ...
Page 1141: ...6 2x 7 4x 8 3x 9 10 9 Installation 1119 ...
Page 1142: ...11 12 6x 13 2x 14 9 Installation 1120 ...
Page 1143: ... Installing the NFC Kit 1 2 2x 3 1x TP M3x4 4 1x 9 Installation 1121 ...
Page 1144: ... Installing the Control Panel 1 2 2x 3 6x 4 9 Installation 1122 ...
Page 1145: ...5 6 3x 7 4x 8 2x 9 10 2x 9 Installation 1123 ...
Page 1146: ...11 2x 12 13 2x 14 9 Installation 1124 ...
Page 1154: ...14 4x Installing the Relay PCB 1 1x 1x TP M3x6 1x 2 1x 1x 9 Installation 1132 ...
Page 1155: ...3 4 2x 3x 5 4x 6 9 Installation 1133 ...
Page 1162: ... Installing the Relay PCB 1 1x 1x TP M3x6 1x 2 1x 1x 9 Installation 1140 ...
Page 1163: ...3 4 2x 3x 5 4x 9 Installation 1141 ...
Page 1180: ...6 1x 7 8 5x M3x6 9 Installation 1158 ...
Page 1200: ...2 3 2x 4 1x 9 Installation 1178 ...