Canon imageRUNNER ADVANCE C3330 Series, Service Manual

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3. Transmission of the data of changes made in service mode menu settings is not performed instantly, but performed when a
specified period of 60 minutes elapse after the change of service mode menu settings is detected or when a communication
test is performed at the time of power-on. (There is a time lag.)
4. When service mode menu settings (COPIER > Adjust) are made, transmission is performed even when no change is made
in the target data to be transmitted.
Transmission of service mode data is also performed when changes are made in the service mode setting value not subject
to transmission (items other than Level 1, 2) or when settlement of a value is performed without changing the setting value.
Service cautions
1. After clearing RAM of the Main Controller PCB, initialization of the E-RDS setting (ERDS-DAT) and a communication test
(COM-TEST) need to be performed.
Failure to do so will result that the counter transmitting value to the UGW may become unusual.
Also, after replacing the main controller board, all settings must be reprogrammed.
2. The following settings in service mode must not be change unless there are specific instructions to do so. Changing these
values will cause error in communication with UGW.
• Set port number of UGW
SERVICE MODE > COPIER > Function > INSTALL > RGW-PORT
Default : 443
• URL setting of UGW
SERVICE MODE > COPIER > Function > INSTALL > RGW-ADR
Default : https://a01.ugwdevice.net/ugw/agentif010
3. If the e-Maintenance/ imageWARE Remote contract of the device is invalid, be sure to turn OFF the E-RDS setting (E-RDS :
0).
4. With this machine, a communication test can be conducted from the [Counter Check] on the Control Panel.* When conducting
a communication test from the [Counter Check] on the Control Panel, pay attention on the following points:
• During a communication test, do not take any actions such as pressing a key. Actions are not accepted until the
communication test is completed (actions are ignored).
• When a communication test is being conducted from service mode or from the [Counter Check] on the Control Panel,
do not conduct a communication test from the other. These operations are not guaranteed.
NOTE:
*The user can conduct a communication test and seen the communication test result.
If the communication results in failure, an error code (a hexadecimal number, 8 digits) appears on the touch panel display.
E-RDS Setup
■ Confirmation and preparation in advance
To monitor this machine with e-Maintenance/ imageWARE Remote, the following settings are required.
● Advance preparations
The following network-related information needs to be obtained from the user's system administrator in advance.
Information item 1
IP address settings
• Automatic setting : DHCP, RARP, BOOTP
2. Technology
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