6
6
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Troubleshooting■>■Debug■Log■>■Saving■to■a■PC■Using■SST■>■Preconditions:
Troubleshooting■>■Debug■Log■>■Saving■to■a■PC■Using■SST■>■Preconditions:
4)■When■[Download■File■Menu■(USB)]■is■displayed,■press■[1]■key■on■the■Control■Panel■to■
select■[1]:■SUBLOG■Download.
[[[[[[[ Download File Menu (USB) ]]]]]]]
----------------------------------------
[1]: SUBLOG Download
[4]: ServicePrint Download
[5]: Netcap Download
[C]: Return to Main Menu
[Reset]: Start shutdown sequence
/[1] has been selected. Execute?/
- (OK):0 / (CANCEL):Any other keys -
5)■When■a■message■confirming■whether■you■want■to■execute■the■operation■is■displayed,■press■
[0]■key■on■the■Control■Panel■to■execute■the■operation.
6)■Exit■download■mode,■remove■the■USB■device,■and■collect■the■logs.
F-6-32
Saving■to■a■PC■Using■SST
The■following■shows■a■method■to■collect■a■log■by■connecting■a■PC■with■SST■(Ver.■4.75■or■
later)■running■to■the■machine.
■
■
Preconditions:
The■log■is■stored■in■the■machine■by■holding■down■the■c■1.2.3■or■the■automatic■log■
collection■function.
A■PC■with■SST■running■is■connected■to■the■machine■and■this■device■is■at■download■mode■by■
starting■it■with■the■2■and■8■keys.
NOTE:■
Executing■a■log■collection■by■SST■deletes■logs■in■this■device.■
Operation
Destination
Collected■logs
Manual■log Automatic■log Continuous■log
Operation■from■SST
PC
Yes■*1
Yes
Yes
*1:■Logs■need■to■be■saved■in■the■machine's■hard■disk■in■advance■by■Procedure■"Operation■
with■Counter■key■+■numeric■key■(Without■USB■device)"
.
1.■Start■SST■(Ver.■4.75■or■later)■and■select■this■device's■model■name■from■Model■List.■Press■
[Start]■button.
T-6-20
F-6-33
