Canon imageRUNNER ADVANCE C255 Series, Service Manual, Page: 377 / 987

Overview
This section describes the error codes that are displayed when failure has occurred. The codes are divided into three categories.
Code types Description Reference
Error Codes This code is displayed when a failure caused by the host machine
has occurred. “EError Code” on page 369
Jam code This code is displayed when a jam occurs inside the machine. “Jam Code” on page 457
Alarm code This code is displayed when some functions are disabled. “Alarm Code” on page 464
Display of error codes
The 7-digit "E000XXX"error code is displayed on the display of the Control Panel. However, since "000" of the 2nd to 4th digits
is not used, the 5th to 7th digits are described as "EXXX" in the Service Manual. (Example: E012 -> E000012)
Location Code
The error codes and jam codes of this machine contain information on the location.
The location information is displayed in 2 digits and has the meaning shown below: (On the jam display screen, the location code
is shown in the "L" column.)
The displayed location code differs depending on the configuration of the options installed.
In the case of alarm codes, the location information does not have any specific meaning.
Device Location code
Error code Jam code
Not known 00 -
ADF 04 01
Finisher 02 02
Reader 04 -
Printer 05 00
Controller 00 -
Fax 07 -
Pickup Position Code
When a jam occurs, the pickup location is indicated with the following pickup position code. (On the jam display screen, the pickup
position code is shown in the "P" column.)
Pickup position Pickup position code
At Finisher jam/At error avoidance jam/At ADF jam without pickup
operation (at SEND, Inbox, etc.) 00
Cassette 1 01
Cassette 2 02
Cassette 3 03
Cassette 4 04
Multi-purpose Tray Pickup Assembly 05
2-sided F0
Pickup size
When a jam occurs, a paper size is displayed. (The row displaying "SIZE" on the jam screen refers to the paper size.)
Due to the limitation of displayable number of characters, some paper size names are omitted. The following is the list of displayed
row of texts and corresponding paper sizes.
* The following is based on the display specification and not all paper sizes can actually be used.
7. Error/Jam/Alarm
366