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Troubleshooting > Version upgrade > Version Upgrade via CDS > Preparation
Troubleshooting > Version upgrade > Version Upgrade via CDS > Preparation
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Enabling UGW Link
When installing the firmware in the method of “UGW-linked Download and Update” or “UGW-
linked Download”, the following should be set before actually using UGW link.
Service Technician
Setting of Device
Service Mode
(Level 1)
COPIER >OPTION >FNC-SW >CDS-UGW
(0 -> 1)
Setting of UGW
WebPortal
In [Customer Management] screen, set [Do not
distribute firmware] to [Distribute firmware].
Sales Company's HQ Setting of Authorities on
UGW WebPortal
See "Analysis>Firmware Distribution
Information" to grant the appropriate authorities
to each account.
NOTE:
• See “imageWARE Remote Operator’s Manual / e-Maintenance Business Operation
Manual“ for how to operate UGW WebPortal.
• [Distribute Firmware] should be set on [Customer Management] screen for staff in charge
of setting for [Enter customer information] or [Command for firmware distribution] in order
to allow them to select the desired device on [Firmware Distribution Information] screen.