Canon imageRUNNER Advance C2020i Service Information Download Page 1

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Service Information

Office Imaging Products Quality Assurance Center

Copier Color

HARDWARE

Revised:

Location:

LASER SCANNER UNIT

Subject:

Measure to E020-1x60 immediately after replacing the drum unit

Symptom

E020-1x60 may occur immediately after replacing the drum unit. 
- E020-1x60: Detected light patch reading value (X:0=Y, 1=M, 2=C, 3=K)

Cause

The laser scanner unit is assembled in clean room so that no dust can get inside which causes faulty images. Also the
seams of the housing are sealed up to shut out dusts from the operation environment.  However, small particles of 1
micrometer or less may invade inside the machine depending upon the operation environment, and the invaded small
particles may soil the polygon mirrors.  This soiling diminished laser intensity that led to the above mentioned
symptom.

Model:

imageRUNNER ADVANCE C2020i

imageRUNNER ADVANCE C2020L

imageRUNNER ADVANCE C2025i

imageRUNNER ADVANCE C2030i

imageRUNNER ADVANCE C2030L

iR-ADV C2220I

iR-ADV C2220L

iR-ADV C2225

iR-ADV C2225I

iR-ADV C2230I

Ref No.:

F2-T01-N13-10125-01

Date:

December 17, 2013

Approved by:

Ichiki Yasuhisa

Summary of Contents for imageRUNNER Advance C2020i

Page 1: ...mages Also the seams of the housing are sealed up to shut out dusts from the operation environment However small particles of 1 micrometer or less may invade inside the machine depending upon the oper...

Page 2: ...ore be careful not to allow dusts get inside as far as possible A Procedure to distinguish the soiled polygon mirrors Way to distinguish 1 If the polygon mirrors inside the laser scanner unit are soil...

Page 3: ...generated on A sides of Y M or on B sides of C K with the test print output in the step 3 If the light image is generated then go to B Procedure to clean the polygon mirrors If it is difficult to che...

Page 4: ...f feeding paper If the light image is not generated then check other factors B Procedure to clean the polygon mirrors 1 Turn off the main power SW and pull the cassette 1 out of main body slightly 2 O...

Page 5: ...F2 T01 N13 10125 01 5 11 4 Disconnect the 2 flat cables and 1connector 5 Push the scanner retaining spring 1 in the direction of a to release from the guide and then remove the same spring...

Page 6: ...irection of b release the harness guide and disconnect the flat cable by moving in the direction of c 7 Lift the grip so that the protrusion a beneath the laser scanner unit comes off the hole b at th...

Page 7: ...achine b to install Be sure that the flat cable c on the side of the Laser scanner unit is not disconnected The photo A below indicates the condition that has a gap b because the protrusion a beneath...

Page 8: ...cover of the laser scanner unit Caution When detaching the cover be sure not to touch the 4 dustproof glasses 2 Also be careful not to give stresses to the flat cables 3 or the connectors 9 Fold the l...

Page 9: ...er for another face Permeate enough alcohol into the paper again as required to avoid giving a flaw on the polygon mirrors When completed all the 5 faces look at any unevenly wiped marks left visually...

Page 10: ...e flat cable 1 through the guides a 13 Reassemble the parts in reverse order from the step 6 14 Go to Service Mode Mode List COPIER Test PG PG PICK and select the paper source of A4 or LTR paper 15 Go...

Page 11: ...t door and clean the dustproof glass with the dustproof glass cleaning tool 18 Close the front door and perform the work of the step 15 again If the symptom does not improve detach the laser scanner u...

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