imageRUNNER ADVANCE 6200 Series Service Guide
imageRUNNER ADVANCE 6200 Series Service Guide
December 2013
Revision 1
Page 48
The Education/Training (listed in preferred order) of a successful Canon
dealership’s SE include:
Novell CNA\CNE, Microsoft MCTS\MCITP\MSCE\Cisco CCNA\CCNE
Two years of experience being a Canon Copier Service Technician (training
centered on connectivity products)
A degree in Computer Science or Engineering, or a computer technician
with two years of experience is required in the above areas.
G. Serviceability
The imageRUNNER ADVANCE products are designed to improve serviceability,
quality, and deliver lower service costs, which result in increased dealer service
profitability.
Enhanced serviceability, as part of the overall design of the imageRUNNER
ADVANCE products, enables a reduction in the time required to service the
machine’s major components. Access to common parts and frequently-used
components has been improved to enable technicians to perform tasks more
efficiently.
In addition, technology improvements and the FRU (Field Replaceable Unit)
Program have reduced parts pricing, improved the cost per copy, and reduced
the price of the fixing roller.
Finally, the use of Remote Serviceability provides your dealership with remote
meter reading and service monitoring capabilities using imageWARE Remote,
as well as the ability to maintain up-to-date machine firmware downloads
remotely and unobtrusively by using the CDS (Content Delivery System). All of
these factors combined, helps to reduce the overall cost per copy, and enables
competitive suggested maintenance pricing and favorable margins.
