Canon imageRUNNER 6020 Series, Reference Manual Reference Manual

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List of Error Messages
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T
roub
leshooting
List of Error Messages
Self-Diagnostic Display
If a self-diagnostic message appears, follow the instructions on the touch panel
display.
Self-diagnostic (error) messages appear on the touch panel display at the following
times:
• When printing cannot be performed because of an operational error.
•
When you need to make a decision or take some action during scanning or
printing.
• When you need to make a decision or take some action during browsing the
network.
The following is a list of self-diagnostic messages, along with possible causes and
remedies.
Load paper.
Cause : The machine has run out of paper. No more prints can be made.
The paper drawer is not correctly inserted.
Remedy : Load paper. (See “Loading Paper in the Paper Drawers,” on p. 5-2.)
Insert the paper drawer as far as it will go. (See “Loading Paper in the Paper
Drawers,” on p. 5-2.)
Load LTR size paper.
Cause : The paper drawer loaded with the best paper size, selected by the Automatic
Paper Selection mode is not inserted into the machine.
Remedy1 : Load the indicated paper size in a paper drawer.
Remedy2 : If you press (Start) while this message is displayed, the print is made with the
currently selected paper size.
Remedy3 : If the message remains, even when the indicated paper is loaded, set the
Drawer Eligibility of that paper drawer to ‘On’. (See “Setting a Paper Drawer for
Auto Paper Selection/Auto Drawer Switching,” on p. 3-14.)