Canon imageRUNNER 2545i User Manual Download Page 107

Service Call Message

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Service Call Message

If any critical error occurs that prevents normal operations, a service call message 
is displayed on the screen. If the screen similar to the one shown below is 
displayed, follow the procedures described below.

Restarting the Machine

If a service call message is displayed, restart the machine.

IMPORTANT

If the main power is turned OFF, all the jobs in the machine’s memory will be erased.

1

Turn OFF the machine’s main power.

2

Wait at least 10 seconds and turn 
the main power back ON.

Summary of Contents for imageRUNNER 2545i

Page 1: ...User s Guide User s Guide Read this guide first ENG Please read this guide before operating this product After you finish reading this guide store it in a safe place for future reference...

Page 2: ...imageRUNNER 2545i 2545 2535i 2535 2530 2525i 2525 2520i 2520 User s Guide...

Page 3: ...g and Fax Instructions Sending and Facsimile Guide CD ROM Remote User Interface Instructions Remote UI Guide CD ROM Network Connectivity Security Management System Settings Guide CD ROM Color Network...

Page 4: ...leshooting Appendix Includes the descriptions of available paper stock and Index Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Considerable effort has been made to ensure that...

Page 5: ...Logo xiv WEEE Directive Rule xv Copyright xvi Third Party Software xvi Disclaimers xvii Legal Limitations on the Usage of Your Product and the Use of Images xvii Super G3 xviii Important Safety Instr...

Page 6: ...wer 2 4 Setup Flow 2 5 Chapter 3 Accompanying CD ROMs User Manual CD ROM 3 2 System Requirements 3 2 Using the CD ROM Menu 3 3 UFRII LT User Software 3 4 Contents of CD ROM 3 4 System Requirements 3 5...

Page 7: ...ld a Different Paper Size 5 5 Replacing the Toner 5 8 Routine Cleaning 5 13 Platen Glass and Cover 5 13 Feeder Scanning Area and Rollers 5 14 Consumables 5 18 Paper Stock 5 18 Toner 5 19 Be careful of...

Page 8: ...g operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations t...

Page 9: ...aces on computer operation screens Illustrations Used in This Manual The machine illustrations used in this manual are those of the imageRUNNER 2545i with the following optional equipment attached the...

Page 10: ...ys or buttons best suited to your needs Abbreviations Used in This Manual In this manual product names are abbreviated as follows Microsoft Windows 2000 operating system Windows 2000 Microsoft Windows...

Page 11: ...soon as the machine has scanned the original that you want to copy it can immediately scan the next person s original You can also print from this machine using a function other than the Copy functio...

Page 12: ...xi Printing Outputting documents such as a copy fax or data sent from a client computer to the machine Copying Printing data scanned from an original followed by finishing options such as stapling...

Page 13: ...nt see Chapter 4 Optional Equipment in the Reference Guide Model Copy Remote Scan Remote UI Send Fax Print Feeder Drawer Searchable PDF USB UFRII LT PCL PS Barcode 2 3 4 imageRUNNER 2545i opt opt opt...

Page 14: ...s laser radiation Since radiation emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of use...

Page 15: ...PRODUCT LASER KLASSE 1 APPAREIL LASER DE CLASSE 1 APPARECCHIO LASER DI CLASSE 1 PRODUCTO L SER DE CLASE 1 APARELHO A LASER DE CLASSE 1 LUOKAN 1 LASER TUOTE LASERPRODUKT KLASS 1 CAUTION Use of control...

Page 16: ...sible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE At the same time your cooperation in the correct disposal of th...

Page 17: ...ided herein no license or right expressed or implied is hereby conveyed or granted by rights holders of the SOFTWARE to you for any intellectual property of rights holders of the SOFTWARE 3 You may us...

Page 18: ...oduct may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncerta...

Page 19: ...ow transmission times of approximately 3 seconds per page which results in reduced telephone line charges Approximately 3 seconds per page fax transmission time based on CCITT ITU T No 1 Chart JBIG St...

Page 20: ...r your Limited Warranty Installation WARNING Never block the ventilation slots and louvers on the machine These openings are provided for proper ventilation of working parts inside the machine Blockin...

Page 21: ...inclined floors or in locations subject to excessive vibrations as this may cause the machine to fall or tip over resulting in personal injury Do not remove the machine s leveling feet after the machi...

Page 22: ...sulting in a fire or electrical shock IMPORTANT Leave sufficient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be unable to unplug...

Page 23: ...the feeder platen cover gently to avoid catching your hands as this may result in personal injury Do not press down hard on the feeder platen cover when using the platen glass to make copies of thick...

Page 24: ...pe from the machine during any phase of user operation Read the following remarks and instructions for safety Never open covers other than those instructed in the manuals Do not remove the following c...

Page 25: ...sult in a fire or electrical shock There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow neckl...

Page 26: ...placing the toner cartridge take care not to allow the toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash immediately with cold...

Page 27: ...at does not have safeguards against dust explosions to clean up spilled toner Doing so may cause a malfunction in the vacuum cleaner or result in a dust explosion due to static discharge CAUTION Keep...

Page 28: ...and describes how to connect the cables Installation Location and Handling 1 2 Installation Precautions 1 2 Handling Precautions 1 7 Cable Connection 1 9 Using the Machine as a Local Printer USB Conn...

Page 29: ...e in the Following Locations Avoid locations subject to temperature and humidity extremes whether low or high For example avoid installing the machine near water faucets hot water heaters humidifiers...

Page 30: ...priately ventilated sufficient to maintain a comfortable working environment in areas of machine operation Avoid locations where ammonia gas is emitted Avoid locations that are subject to vibration Fo...

Page 31: ...ront of the machine while the drawers or units within the machine are pulled out the machine may fall forward To prevent this from happening make sure that the machine s leveling feet are in place Con...

Page 32: ...ord or the wires inside the machine may disconnect This could result in a fire Avoid the following situations Connecting and disconnecting the power cord frequently Tripping over the power cord Bendin...

Page 33: ...for unrestricted operation View from Above When the optional Inner Finisher B1 is attached Moving the Machine If you intend to move the machine even to a location on the same floor of your building co...

Page 34: ...turn the main power switch OFF disconnect the power cord from the power outlet and then contact your local authorized Canon dealer Using the machine in this state may cause a fire or electrical shock...

Page 35: ...ill not be used for an extended period of time such as during consecutive holidays This machine generates a slight amount of ozone or other odors during normal use Although sensitivity to ozone or oth...

Page 36: ...f you want to use the machine as a local printer you can connect the machine and a computer using a USB cable The machine is USB 2 0 high speed compatible After establishing the connection between the...

Page 37: ...he Use USB Device setting is enabled See Chapter 7 Other System Settings in the System Settings Guide With the USB connection you cannot use the Remote UI or the Remote Scan function Some utilities ar...

Page 38: ...puter and disconnect the power cord from the power outlet IMPORTANT You cannot use the machine as a repeater bridge or gateway NOTE The machine can automatically detect the Ethernet speed 10BASE T or...

Page 39: ...le to the machine as shown below For more information on the telephone line contact your local telephone company IMPORTANT Before using the fax function you must set the machine configuration Fore mor...

Page 40: ...N OFF the machine describes the setup procedures and guides you to the appropriate manuals for the required setup instructions Turning ON OFF the Machine 2 2 Turning ON the Main Power 2 2 Using the Co...

Page 41: ...wer see Turning OFF the Main Power on p 2 4 1 Make sure that the power plug is firmly inserted into the power outlet WARNING Do not connect or disconnect the power cord with wet hands as this may resu...

Page 42: ...ord See Chapter 2 Basic Operations in the Reference Guide You can select the top screen of the desired function that appears when the machine is turned ON See Chapter 3 Configuring the Machine s Basic...

Page 43: ...n the control panel is turned OFF the machine is in the Sleep mode NOTE The machine will not enter the Sleep mode when it is in operation The machine can receive forward or print documents when it is...

Page 44: ...re included on the User Manual CD ROM See User Manual CD ROM on p 3 2 NOTE For available functions on a product basis see Available Features on p xii Required Other functions include Send to USB memor...

Page 45: ...es can also be received through a POP3 server After activating the Send function optional for the imageRUNNER 2545 2535 2530 2525 2520 specify the following The machine s e mail address The SMTP serve...

Page 46: ...User Software 3 4 Contents of CD ROM 3 4 System Requirements 3 5 Installation 3 7 PCL User Software Optional 3 9 Contents of CD ROM 3 9 System Requirements 3 10 Installation 3 10 PS User Software Opt...

Page 47: ...ORTANT Depending on the configuration of your computer some functions may not operate correctly If the PDF manuals do not open from the CD ROM Menu open the PDF files directly from the ENGLISH folder...

Page 48: ...the actual display depending on the operating system used For Macintosh users double click the START icon to start the CD ROM Menu a BROWSE MANUAL You can read any of the listed guides by clicking on...

Page 49: ...printer are appropriately divided between the host PC and the printer to greatly reduce the overall printing time The workload can be delegated to match the output data thus realizing a significant i...

Page 50: ...e System Requirements Before installing the software make sure that your system meets the system requirements outlined below UFRII LT Printer Driver Software Operating Systems Windows 2000 Windows XP...

Page 51: ...ore recommended and capable of displaying at least 256 colors A network host adapter capable of TCP IP and UDP IP communication on an Ethernet network IMPORTANT If you want to use the machine as a net...

Page 52: ...installation procedure For details about the installation procedure see the Printer Driver Installation Guide or Mac Printer Driver Installation Guide CD ROM Menu Windows NOTE View the HTML manuals be...

Page 53: ...river Installation Guide in the folder with the printer driver name Double click the installer icon in the installer set folder to start the installation Displaying the Mac Printer Driver Installation...

Page 54: ...er for performing high speed processing PCL6 is an advanced version of PCL5 and offers superior printing quality and speed Printer Driver Installation Guide Read this HTML manual before installing the...

Page 55: ...ion of the printer driver used Hardware Computer Any computer that runs the above systems Memory The amount of memory required to run the above systems correctly Installation From the menu screen of t...

Page 56: ...PS printers and sends it to the printer As well as converting print data it can also enable you to configure settings relating to finishing and detailed settings such as halftones and provides an app...

Page 57: ...re Computer Any computer that runs the above systems Memory The amount of memory required to run the above systems correctly Installation From the menu screen of the CD ROM you can begin installing th...

Page 58: ...the HTML manuals before you start the installation You cannot view the HTML manuals while the installation is in progress For details about installing the printer driver and displaying the Mac Printe...

Page 59: ...OM is included with the optional Super G3 Fax Board AG1 Contents of CD ROM Fax Driver With the fax driver installed on your computer you can fax documents directly from applications on your computer d...

Page 60: ...mputer Any computer that runs the above systems Memory The amount of memory required to run the above systems correctly Installation From the menu screen of the CD ROM you can begin installing the sof...

Page 61: ...Fax Driver Software Optional 3 16 Accompanying CD ROMs 3...

Page 62: ...unctions Making a Copy 4 2 Printing from a Computer 4 4 Printing from a USB Memory Media Device Media Print 4 6 Sending a Document E Mail I Fax File Server and USB Memory Media Device 4 8 Sending a Fa...

Page 63: ...r Close the feeder platen cover after placing your originals on the platen glass Enter your department ID and password if the screen prompts you to do so press Log In Out Enter your user ID and passwo...

Page 64: ...of copies you specify is displayed on the upper right side of the touch panel display When the screen below appears select the original size press OK Start To cancel copying press Stop You can also c...

Page 65: ...on to display the printer setting sheet shown on step 3 may vary depending on the application you are using 2 The name of the button to start printing may vary depending on the application you are usi...

Page 66: ...he help on the printer driver To cancel printing on your computer click Cancel in the dialog box that appears when the print data is being processed To cancel printing on the machine s control panel u...

Page 67: ...the USB memory media device has been inserted appears press Done and proceed to the next step If the machine is in the Sleep mode press Power Enter your ID and password or insert the control card if...

Page 68: ...he file in a folder select the folder press Down to display the files select the file To cancel printing press Stop You can also cancel the current print job by pressing Cancel on the screen indicatin...

Page 69: ...optional Color Send Kit Y1 Display the Send Screen Place Your Originals Press SEND to display the top screen of the Send and Fax functions Place your originals in the feeder or on the platen glass If...

Page 70: ...nations see Chapter 4 Specifying Destinations Easily and Quickly in the Sending and Facsimile Guide Some USB memory media devices are not compatible with the machine For more information see Chapter 2...

Page 71: ...ing Settings in the Remote UI Guide Display the Send Screen Place Your Originals Press SEND to display the top screen of the Send and Fax functions Place your originals in the feeder or on the platen...

Page 72: ...send documents For information on specifying destinations see Chapter 4 Specifying Destinations Easily and Quickly in the Sending and Facsimile Guide When the screen below appears select the original...

Page 73: ...s section may differ from the ones displayed on your computer depending on the application or operating system you are using Switch the Machine Online Place Your Originals Press SCAN OPTIONS to displa...

Page 74: ...e Color Network ScanGear is selected as the scanner to be used For more information see the documentation that comes with your TWAIN compliant application On the Color Network ScanGear dialog box spec...

Page 75: ...the Remote UI press ENTER key on your computer keyboard On the Remote UI top page displayed in step 1 enter your department ID or user ID and password click OK After successfully logging in the Devic...

Page 76: ...les such as toner stamp ink and staple cartridges Paper Drawers 5 2 Loading Paper 5 3 Adjusting a Paper Drawer to Hold a Different Paper Size 5 5 Replacing the Toner 5 8 Routine Cleaning 5 13 Platen G...

Page 77: ...re as follows Size A4 A4R A3 A5R B4 B5 and B5R Type Plain Recycled Color and 3 hole punch See Available Paper Stock on p 7 2 With the optional Envelope Feeder Attachment D1 the following envelopes can...

Page 78: ...s Labels Paper on which color images have been copied Do not print on the reverse side of such paper Paper which has been printed on using a thermal transfer printer Do not print on the reverse side o...

Page 79: ...those instructions When printing one sided documents on paper loaded in the paper drawer the side facing up is the one printed on 3 Open a package of paper and take out the paper stack from the packa...

Page 80: ...er 6 Specify the paper type as required For help see Chapter 3 Configuring the Machine s Basic Settings in the Reference Guide IMPORTANT Make sure that the paper type setting of the paper drawer match...

Page 81: ...ailure to do so may cause paper jams or dirty prints or make the inside of the machine dirty IMPORTANT Rolled or curled paper must be straightened out prior to use Make sure that the height of the pap...

Page 82: ...he Machine s Basic Settings in the Reference Guide IMPORTANT Make sure that the paper type setting of the paper drawer matches the type of the paper that is being loaded 6 Gently push the paper drawer...

Page 83: ...ompletely and prints can no longer be made the message Replace the toner appears on the touch panel display Pressing Recover Later enables you to continue operations However you have to replace the to...

Page 84: ...r hands or clothing If toner gets onto your hands or clothing wash it off immediately with cold water Washing with warm water may set the toner permanently making the stains impossible to remove When...

Page 85: ...ner remaining inside the cartridge and result in burns or a fire 2 Turn the locking lever counterclockwise until it becomes vertical IMPORTANT Make sure that the down arrow on the locking lever is ali...

Page 86: ...machine See Consumables on p 5 18 Do not touch the opening of the toner cartridge or subject it to shock by hitting it Doing so may cause the toner to leak out of the cartridge 5 Insert the new toner...

Page 87: ...aligned with the right arrow of the Lock icon position 7 Close the toner replacement cover CAUTION When closing the cover be careful not to get your fingers caught as this may result in personal injur...

Page 88: ...he power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed If the power cord is conn...

Page 89: ...Scanning Area and Rollers Clean the feeder scanning area and rollers regularly as described below IMPORTANT Do not dampen the cloth too much as excess water may damage the machine NOTE The Feeder DADF...

Page 90: ...moistened cloth Then wipe the area with a soft dry cloth Spin the rollers with your hand while cleaning them 5 Clean the transparent plastic part of the inner cover with a water moistened cloth Then...

Page 91: ...dial to turn the resin roller wipe the resin roller and its surroundings with a water moistened cloth Then wipe the area with a soft dry cloth NOTE If the feed dial cannot be reached while the feeder...

Page 92: ...Close the feeder CAUTION When closing the feeder be careful not to get your fingers caught as this may result in personal injury Be aware that the light emitted from the platen glass may be very brigh...

Page 93: ...in paper A4 A3 A5 B4 and B5 recycled paper color paper transparencies recommended for the machine labels and other types of paper stock are available For more information contact your local authorized...

Page 94: ...against dust explosions to clean up spilled toner Doing so may cause a malfunction in the vacuum cleaner or result in a dust explosion due to static discharge CAUTION Keep toner and other consumables...

Page 95: ...le only when the optional Stamp Unit B1 is attached to the feeder optional for the imageRUNNER 2545 2535 2530 2525 2520 Staple Cartridge If a message prompting you to load new staples appears on the t...

Page 96: ...erating the machine Clearing Paper Jams 6 2 Fixing Unit 6 3 Paper Drawers 1 and 2 6 5 Feeder 6 9 Service Call Message 6 12 Restarting the Machine 6 12 Using the Machine with Limited Functions 6 13 Req...

Page 97: ...hich has become jammed inside the machine take care not to cut your hands or injure yourself on the parts on the inside of the machine If you cannot remove the paper please contact your local authoriz...

Page 98: ...damage if the machine suddenly starts printing IMPORTANT After you have cleared all the paper jams make sure to return all the levers and covers to their original positions Once you have removed all...

Page 99: ...y jammed paper protruding from the lower part of the fixing unit 3 Pull down the upper cover of the fixing unit by the tab and remove any jammed paper CAUTION The fixing unit and its surroundings are...

Page 100: ...and 2 remove the jammed paper as described below IMPORTANT The procedure described in this section assumes that the machine is equipped with four paper drawers The number of available paper drawers m...

Page 101: ...ress the button on the right cover of the main unit and open the right cover 3 Open the paper drawer s right cover and remove any jammed paper 4 Press the button on Paper Drawer 1 and pull out the dra...

Page 102: ...ull out the drawer until it stops 5 Remove any jammed paper 6 Gently push the drawer back into the machine until it clicks into place CAUTION When returning the paper drawer to its original position b...

Page 103: ...paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury 10 Close the paper drawer s right cover CAUTION When closing the cover be careful...

Page 104: ...ng Feeder If paper is jammed in the feeder remove the jammed paper as described below IMPORTANT The Feeder DADF AA1 AB1 is optional for the imageRUNNER 2545 2535 2530 2525 2520 2 Open the inner cover...

Page 105: ...er and then the feeder cover CAUTION When closing the covers be careful not to get your fingers caught as this may result in personal injury 5 Lift the feeder and check for any jammed originals left i...

Page 106: ...levers and covers to their original positions Once you have removed all of the jammed paper printing resumes 6 Close the feeder CAUTION When closing the feeder be careful not to get your fingers caug...

Page 107: ...reen If the screen similar to the one shown below is displayed follow the procedures described below Restarting the Machine If a service call message is displayed restart the machine IMPORTANT If the...

Page 108: ...e jobs in the machine s memory will be erased NOTE Setting the machine to the Limited Functions Mode from the Service Call Message screen enables the Limited Functions Mode in Common Settings See Chap...

Page 109: ...the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock IMPORTANT To make repair requests from the touch...

Page 110: ...t NOTE You can cancel the request by pressing Cancel Yes 4 Press Corrupt Image Paper Jams or Other Problem to select the type of the problem you want to fix press Request The screen on the left appear...

Page 111: ...e or snap the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock IMPORTANT Even if a blackout occurs or...

Page 112: ...7 1 CHAPTER 7 Appendix This chapter describes the types of paper that can be used with the machine and includes the index Available Paper Stock 7 2 Index 7 4...

Page 113: ...ow to register paper types for the paper drawers see Chapter 3 Configuring the Machine s Basic Settings in the Reference Guide For instructions on how to register paper types for the stack bypass see...

Page 114: ...per Drawer 2 Stack Bypass A4 297 mm 210 mm A4R 210 mm 297 mm A3 297 mm 420 mm A5R 148 mm 210 mm B4 257 mm 364 mm B5 257 mm 182 mm B5R 182 mm 257 mm Irregular Size 99 mm to 297 mm 148 mm to 432 mm N A...

Page 115: ...ng Feeder scanning area and rollers 5 14 Platen glass and cover 5 13 Routine cleaning 5 13 Color Network ScanGear 3 4 Color paper 7 2 Consumables Paper stock 5 18 Stamp ink cartridge 5 20 Staple cartr...

Page 116: ...4 Mac UFRII LT Printer Driver 3 4 Main power 2 2 Media Print 4 6 Moving the machine 1 6 N Network connection 1 10 Network ScanGear Installation Guide 3 5 Network scanning 4 12 P Paper jams 6 2 Feeder...

Page 117: ...to USB memory media 4 8 Service call message 6 12 Side guide 5 6 Sleep mode 2 4 Stamp ink cartridge 5 20 Staple cartridge 5 20 Symbols used in this manual vii T Telephone connection 1 12 Toner cartrid...

Page 118: ...r regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15...

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