Canon imageRUNNER 1750i, Facsimile Manual

Page: 279 / 308

Self-diagnostic Display 9-10
T
roub
le
sh
oot
in
g
9
The send function currently cannot be used. Confirm with administrator.
Cause All the sending functionalities are disabled.
Remedy Check the following settings:
•
<Send Restriction Settings> on the Send Function Authentication Settings
page (See Chapter 4, “Customizing Settings,” in the
Remote UI Guide .)
•
Use Scan to Memory Media in Memory Media Settings (See Chapter 4,
“Setting the Send Function,” in the
System Settings Guide .)
Transmission has been suspended. Contact system manager.
Cause 1 Although [Specify LDAP authentication user address as the sender name] is
selected, the machine cannot obtain an e-mail address attribute from an
authentication server.
Remedy 1 Deselect [Specify LDAP authentication user address as the sender name]. (See
Chapter 4, “Customizing Settings,” in the Remote UI Guide .)
Remedy 2 Make sure that an e-mail address attribute is registered on an authentication
server.
Cause 2 You tried to send e-mails or I-faxes when the machine is in the User ID
Management with the e-mail address of the login user not registered.
Remedy Register the e-mail address for each user when User ID Management is
enabled. (See Chapter 3, “Specifying Department ID and User Management,” in
the
Remote UI Guide .)
Error Codes
If your sending and receiving jobs are unsuccessful, check for error codes to
identify the problem. Error codes can be found in the log of the System Monitor
screen or are printed on the communication reports. (See Chapter 8, “Printing
Communication Reports and Lists.”)
# 0001
Cause Paper or originals are jammed.
Remedy Remove any jammed paper or originals. (See Chapter 6, “Troubleshooting,” in
the
Reference Guide .)