Canon imageRUNNER 1025, Basic Operation Manual, Page: 275 / 327

13-10
Tr
oubleshooting
Error Codes ( Error Codes (imageRUNNER 1025iF imageRUNNER 1025iF Only) Only)
An error code is a four-digit code shown on an ERROR TX REPORT or an ERROR RX REPORT
when an error occurs.
For details on reports, see “Troubleshooting,” in the e-Manual.
See the table below for individual error codes.
Error Code Description Action
#0001 A document may be jammed. Remove the jammed document.
#0003 An attempt was made to send a document of
24 7/8" (630 mm) or longer from the ADF. – Divide the document into smaller parts and
send from the platen glass. –
A document takes a long time to send
because it contains too much data. – Reduce the scanning resolution before
sending. –
A document takes a long time to receive. – Contact the other party and ask them to
reduce their scanning resolution or divide the
document into smaller parts for sending. –
#0005 The other fax machine did not respond within
35 seconds. – Send the document again. Contact the other
party and have them check their fax machine.
If you are making an overseas call, add a
pause to the number. –
The other party may not be using a G3 fax
machine. – Check with the other party and send the
document to a G3 fax machine. If the other
party does not have a G3 fax machine, try
sending your document using a transmission
mode the other party’s fax machine supports. –