Canon imagePROGRAF TX-4000 Online Manual Download Page 270 | Manualshive

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background image

Paper switching on a DOUBLE-roll printer model and Enlarge/
Reduce (Specify scaling)

The example below shows printing when

Enlarge/Reduce

(Specify scaling) is specified on a double-roll

printer model.

This function is available when the paper settings of the printer are specified.

• Different size of roll paper is loaded on the upper/lower roll, with paper source switching enabled.
•

Identify size

is selected for

Device settings

>

Paper-related settings

>

Roll paper auto switching

.

•

Auto select

is selected for

Device settings

>

Print settings

>

HP-GL/2 print settings

>

Paper

settings

>

Paper src

.

EXAMPLE OF PAPER SWITCHING ON A DOUBLE-ROLL PRINTER MODEL
AND Enlarge/Reduce (Specify scaling)

A4 size image

First, the image is enlarged and then the paper that can be used for printing the enlarged image is
selected.

A4 size image enlarged by 160 %

When the A1 width roll paper is loaded on the upper roll, A3 width roll paper on the lower, and the paper
source can be switched, and when an A4 size image is enlarged by 160 % specified in

Scaling

on

Enlarge/Reduce

, the A1 width roll paper is selected, as the image width exceeds that of A3.

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Summary of Contents for imagePROGRAF TX-4000

Page 1: ... Operation Panel Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow Enhanced Printing Options Windows Software Mac OS Software Managing Print Jobs Troubleshooting List of Support Code for Error English ...

Page 2: ...2 Loading Rolls on the Roll Holder 53 Loading the Upper Roll on the Printer 57 Loading the Lower Roll on the Roll Unit Option 63 Changing the Type of Paper 70 Specifying the Paper Length 73 Removing the Upper Roll from the Printer 74 Removing the Lower Roll from the Roll Unit Option 77 Removing Rolls From the Roll Holder 80 Feeding Roll Paper Manually 82 Keeping Track of the Amount of Roll Paper L...

Page 3: ...52 Changing Settings from Operation Panel Web Browser 156 Operations and Touch Screen 157 Operation Panel 158 Touch Screen 160 Checking Instructions During Printer Operations 164 Changing Settings from Operation Panel 166 Printer Menu Operations 167 Menu Operations 168 Menu Structure 171 Changing Settings from Operation Panel 190 Setting Items on Operation Panel 192 Job management 193 Test print 1...

Page 4: ...ate 232 Auto rotation 233 Enlarge Reduce 235 Print centered 238 Cut to standard size 240 Use nesting function 242 Nesting WaitTime 244 Print cut lines 245 Merge 246 Smooth 247 Thicken fine lines 248 Adjust faint lines 249 Width correction 250 Print color list for palettes 252 Warning display 253 Detect image size 254 Menu Setting Combinations 257 Conserve paper and Auto rotation 258 Enlarge Reduce...

Page 5: ...rd 287 Registering Printer s Root Certificate to Web Browser for SSL Communication Remote UI 289 Registering Printer s Root Certificate to Local Computer for SSL Communication 293 Generating Server Certificate Self signed Certificate 299 Setting Mail Server 302 Receiving Printer Status by E mail 304 Printer Parts 306 Printer Parts 307 Front 308 Back 310 Top Cover Inside 311 Carriage 312 Ink Tank C...

Page 6: ...ls Which Does Not Support Diagnosis and Repair Function 360 Other Network Information 361 Technical Terms 362 Restrictions 369 Firewall 370 List of Devices Which May Interfere with Wireless LAN Communication 371 Sharing the Printer on a Network macOS 372 Settings on Print Server 373 Settings on Client PC 374 Restrictions on Printer Sharing 375 Connecting Smartphone Tablet to Printer via Wireless L...

Page 7: ... for Nozzle Clogging 429 Cleaning the Print Head 431 Replacing the Print Head 433 Maintenance Cartridge 441 Maintenance Cartridge 442 Replacing the Maintenance Cartridge 443 Checking the Remaining Maintenance Cartridge Capacity 448 When to Replace the Maintenance Cartridge 449 Cutter Blade 450 Cutter Blade 451 Replacing the Cutter Blade 452 Performing Maintenance Functions from Your Computer macOS...

Page 8: ...s Manual 509 Basic Printing Workflow 510 Printing procedure 511 Printing Options Using Rolls and Sheets 512 Turning the Printer On and Off 514 Loading and Printing on Rolls 517 Loading and Printing on Sheets 520 Printing in Windows 522 Printing from macOS 524 Canceling print jobs 526 Canceling Print Jobs from the Control Panel 527 Canceling Print Jobs from Windows 528 Canceling Print Jobs from mac...

Page 9: ...m the Application Software 571 Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 573 Adjusting Brightness 574 Adjusting Contrast 576 Scaled Printing 578 Printing to Oversized Paper Sizes 580 Setting Paper Dimensions Custom Size 582 Print Area 583 Prints without Edges Based on the Scenarios 585 Printing without Margins to Match Roll Paper Width 586 Printing Full Size with...

Page 10: ...ng 625 Registering a Changed Printing Profile 626 How to Open the Printer Driver Setup Window 628 Page Setup Dialog 629 Print Dialog 630 Updating Media Information in Printer Driver 632 Correcting Media Information in Printer Driver When Printer Used in Shared Environment 634 Confirm the Printer Paper Information 635 Setting Accounting Information 636 Deleting the Undesired Print Job 637 Display t...

Page 11: ... Jobs 674 Deleting Saved Jobs 678 Moving Saved Jobs 681 Advanced Print Job Operations 684 Saving Print Jobs Sent from Sources Other than Printer Driver 685 Printing without Saving Jobs in Common Box 687 Setting Passwords for Personal Boxes 688 Naming Personal Boxes 690 Displaying List of Saved Jobs 693 Printing List of Saved Jobs 695 Displaying Details of Saved Jobs 696 Renaming Saved Jobs 699 Pri...

Page 12: ...load sheets 736 Paper is not cut straight 737 Paper is not cut 739 Cutter Blade Does Not Work While Cutting Is in Progress 740 The size of clear film cannot be detected 741 Margins are wide 742 When printing on roll paper the printed surface becomes scratched 743 Printing Does Not Start 744 Printer Suddenly Stopped Working for Some Reason 745 The Data lamp on the Operation Panel does not light up ...

Page 13: ...macOS 783 Cannot Find Printer on Network 784 Cannot Find Printer on Check Printer Settings Screen Windows 785 Cannot Proceed beyond Printer Connection Screen Connect Cable Screen 786 Searching Printer by IP Address or Host Name During Setup 788 Cannot Find Printer while Using Wireless LAN 791 Cannot Find Printer while Using Wired LAN 794 Installation Problems 795 Removing Printer Software 796 Setu...

Page 14: ...printer consumes a lot of ink 817 Printed pages are not collected cleanly in the basket 818 Printed pages are not collected cleanly in the stacker 819 Basket Lurches 820 When Trim edge first is set the trimmed paper is drawn into the roll unit 821 Ink Level Detection 822 List of Support Code for Error 823 1005 825 100A 826 100B 827 100E 828 100F 829 1012 830 1018 831 1019 832 1021 833 1022 834 102...

Page 15: ...59 851 1061 852 1200 853 1201 854 1210 855 1213 856 1214 857 1300 858 1306 859 1317 860 1318 861 1322 862 1323 863 1324 864 1325 865 1326 866 1327 867 1328 868 1329 869 1401 870 1403 871 1408 872 1409 873 140A 874 140B 875 140C 876 140F 877 1468 878 ...

Page 16: ...92 884 1494 885 1495 886 1500 887 1551 888 1552 889 1570 890 1571 891 1660 892 168B 893 1720 894 1721 895 1722 896 1730 897 1731 898 1752 899 1753 900 1756 901 1757 902 1875 903 2001 904 2002 905 2130 906 2131 907 2132 908 3000 909 3001 910 3200 911 ...

Page 17: ...03 917 3304 918 3306 919 3311 920 3312 921 3313 922 3314 923 3315 924 3316 925 3317 926 3330 927 3331 928 3332 929 3333 930 3334 931 3335 932 3336 933 3340 934 3341 935 3350 936 3351 937 3352 938 3414 939 3415 940 3416 941 3417 942 3418 943 3419 944 ...

Page 18: ...48 950 4107 951 4111 952 4112 953 4113 954 4114 955 4115 956 4116 957 4117 958 4118 959 4119 960 4120 961 4121 962 4801 963 4803 964 4804 965 4805 966 4806 967 4900 968 4901 969 4903 970 4905 971 4909 972 4910 973 4911 974 4913 975 4920 976 4922 978 ...

Page 19: ... 4950 985 4952 986 4953 987 4954 988 4955 989 4956 990 5106 991 5200 992 5A60 993 5A61 994 5B16 995 5B20 996 5B21 997 5C00 998 6502 999 6700 1000 6702 1001 6820 1002 6900 1003 6901 1004 6902 1005 6910 1006 6911 1007 6920 1008 6921 1009 6930 1010 6931 1011 ...

Page 20: ... 6933 1013 6940 1014 6941 1015 6942 1016 6943 1017 6944 1018 6945 1019 6946 1020 7001 1021 7003 1022 7004 1023 7005 1024 7006 1025 7050 1026 7051 1027 7052 1028 8200 1029 9000 1030 9110 1031 B20A 1032 B510 1033 ...

Page 21: ...e must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users Wi...

Page 22: ...countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following di...

Page 23: ...n the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this License Derivative Works shall not include works that remain separable from or merely link or bind by na...

Page 24: ...py of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE text file distributed as part of the Derivative Works within the Source form or documentation if provided along with the Derivative Works or within a display generated by the Derivative Works if and w...

Page 25: ...for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright notice BSD like Copyright 1989 1991 1992 by Carnegie Mellon University Derivative Work 1996 1998 2000 Copyright 1996 1998 2000 The Regents of the University of California All Rights Reserved Permission t...

Page 26: ...3 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of condi...

Page 27: ...RACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2012 Sparta Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Red...

Page 28: ... AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 Fabasoft R D Software GmbH Co KG copyright notice BSD Copyright c Fabasoft R D Software GmbH Co KG 2003 oss fabasoft com Author Bernhard Penz bernhard penz fabasoft com Redistributi...

Page 29: ...OSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 9 ScienceLogic LLC copyright notice BSD Copyright c 2009 ScienceLogic LLC All rights reserved Redistribution and use ...

Page 30: ...in the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LI...

Page 31: ...files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial porti...

Page 32: ...f conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED W...

Page 33: ...for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright year The FreeType Project www freetype org All rights reserved Please replace year with the value from the FreeType version you actually use Legal Terms 0 Definitions Throughout this license the terms package FreeType Project an...

Page 34: ... the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to any software derived from or based on the FreeType Project not just the unmodified files If you use our work you must acknowledge us However no fee need be paid to us 3 Advertising Neither the FreeT...

Page 35: ...aimer in the documentation or other materials provided with the distribution Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIE...

Page 36: ...rinter supports wireless direct in which you can connect to the printer wirelessly from devices e g smartphone or tablet without a wireless router Switch to wireless direct to print wirelessly Connecting Smartphone Tablet to Printer Directly via Wireless LAN Direct Connection 36 ...

Page 37: ...Available Connection Methods The following connection methods are available on the printer Wireless Connection With a wireless router Without a wireless router Wired Connection USB Connection 37 ...

Page 38: ...is already connected to the printer connect it using the same connection method as the connected device If you connect using a different connection method the connection to the device in use will be disabled Connection Using a Wireless Router Connect the printer and a device using a wireless router Connection methods vary depending on the wireless router type You can change network settings such a...

Page 39: ... automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In the wireless direct you can connect up to five devices at the same time If you try to connect another device while five devices are already connected disconnect a device you do not use and configure settings again Network settings such as the SSID and security protocol a...

Page 40: ...on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Clearing Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying t...

Page 41: ... Stacker Parts of the Stacker Using the Stacker Example Stacker Configurations Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit Media Configuration Tool Guide 41 ...

Page 42: ...Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information 42 ...

Page 43: ... on using paper not included in the Paper Information List see Using Paper Other Than Genuine Paper and feed confirmed Paper Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website To use newly released paper register the latest paper information on the printer with the Media Configuration Tool See Updating paper information Important Ev...

Page 44: ...ll 800 0mm Possible 3 30 00 inches 762 0 mm 30 in Roll 762 0mm Possible 3 28 66 inches 728 0 mm B1 B2 Roll 728 0mm Recommended 2 24 00 inches 609 6 mm 24 in Roll 609 6mm Recommended 2 23 62 inches 600 0 mm 600mm Roll 600 0mm Possible 3 23 39 inches 594 0 mm A1 A2 Roll 594 0mm Recommended 2 20 28 inches 515 0 mm B2 B3 Roll 515 0mm Recommended 2 20 00 inches 508 0 mm 20 in Roll 508 0mm Possible 3 19...

Page 45: ...f the following sizes are supported Paper Sizes Dimensions A0 33 11 x 46 81 inches 841 0 x 1189 0 mm A1 23 39 x 33 11 inches 594 0 x 841 0 mm A2 16 54 x 23 39 inches 420 0 x 594 0 mm A2 17 00 x 24 00 inches 431 8 x 609 6 mm A3 11 69 x 16 54 inches 297 0 x 420 0 mm A3 12 95 x 19 02 inches 329 0 x 483 0 mm A4 8 27 x 11 69 inches 210 0 x 297 0 mm ISO B0 39 37 x 55 67 inches 1000 0 x 1414 0 mm ISO B1 ...

Page 46: ... 24 x36 ARCH D 24 00 x 36 00 inches 609 6 x 914 4 mm 18 x24 ARCH C 18 00 x 24 00 inches 457 2 x 609 6 mm 12 x18 ARCH B 12 00 x 18 00 inches 304 8 x 457 2 mm 9 x12 ARCH A 9 00 x 12 00 inches 228 6 x 304 8 mm DIN C0 36 10 x 51 06 inches 917 0 x 1297 0 mm DIN C1 25 51 x 36 10 inches 648 0 x 917 0 mm DIN C2 18 03 x 25 51 inches 458 0 x 648 0 mm DIN C3 12 76 x 18 03 inches 324 0 x 458 0 mm DIN C4 9 02 ...

Page 47: ...2 00 inches 1117 6 x 1574 8 mm 13 x22 12 95 x 21 97 inches 329 0 x 558 0 mm Poster 300x900mm 11 81 x 35 43 inches 300 0 x 900 0 mm Custom Paper Size 8 00 x 8 00 inches 203 2 203 2 mm to 44 02 x 70 87 inches 1118 0 1800 0 mm Note For details on non standard sizes see Setting Paper Dimensions Custom Size Windows or Setting Paper Dimensions Custom Size macOS Borderless printing is not supported on sh...

Page 48: ... For Canon genuine paper feed confirmed paper see Paper Information List After loading the paper in the printer select the media type in the control panel and printer driver and then perform the printing For the media type you can select easily from existing settings or you can create and use settings for the paper you are using Printing Using Existing Settings You can print easily by selecting fr...

Page 49: ...aper settings Note For an overview of the media types see Types of Paper For instructions on selecting the media type with the control panel see Types of Paper For instructions on selecting the media type with the printer driver see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Window macOS Choosing General Purpose Paper Settings These settings anticip...

Page 50: ... panel and printer driver For details on Media Configuration Tool refer as follows Media Configuration Tool Guide Windows Media Configuration Tool Guide macOS Important For details on how to select the added media type in the control panel see Changing the Type of Paper You can select the media type to be used in printing from Media Type in the Main sheet Windows or Quality Media macOS in the prin...

Page 51: ...edure for applying the Media Information File refer to the following Media Configuration Tool Guide Windows Media Configuration Tool Guide macOS Important If you are using the Media Configuration Tool the new Media Information File is downloaded automatically when released on the Canon website A computer connected to the Internet is required to download the Media Information File 51 ...

Page 52: ...ving the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Automatically Switch Rolls 52 ...

Page 53: ... printing surface This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface Cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes printed on the roll Align the edges of the paper on both ends of ...

Page 54: ...t in the paper being sent askew 2 If using 3 inch core paper align 3 Inch Paper Core Attachment tabs A with Roll Holder holes B and insert firmly 3 With leading edge of roll paper facing forward as shown insert Roll Holder from right side of roll Insert firmly until roll paper touches flange A of Roll Holder 54 ...

Page 55: ... holder may be damaged 4 If using 3 inch core roll paper attach 3 Inch Paper Core Attachment to holder stopper Align the tabs A of the attachment with the holes B of the holder stopper and insert firmly 5 Insert holder stopper from left into Roll Holder as shown and while holding in position B push firmly until holder stopper flange A touches roll paper Lift holder stopper lever C from shaft to lo...

Page 56: ...56 ...

Page 57: ... For details on the paper that can feed roll paper automatically see Paper Information List Note When using the roll unit you can also load roll paper on the roll unit separately from the printer that is described here See Loading the Lower Roll on the Roll Unit Option When roll paper cannot be fed automatically see Roll Paper Is not Switched Automatically 1 Tap paper settings display area on Home...

Page 58: ...essage asking you whether or not to change paper is displayed Tap Replace paper remove the paper and go to the next step 2 Open top cover and lift output guide 3 Hold flanges A so that roll holder s white gear is on left align roll holder shaft with roll holder slot left and right guide grooves B and load Caution Be careful not to drop the roll and hurt yourself when loading it 58 ...

Page 59: ... on the surrounding environment the leading edge of roll paper is stuck because of static electricity or humidity so that the roll paper may not be able to be fed correctly In this case set Roll paper auto feed to Disable and then feed the roll paper If the roll paper is decentered it may not be able to be fed correctly In this case set Roll paper auto feed to Disable and then feed the roll paper ...

Page 60: ...the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface If the paper is wrinkled or warped straighten it out before loading it Load the roll so that there is no gap between the right edge of the paper and the Roll Holder Depending on the paper the roll paper may be scratched when being fed and not feed well In this case you must feed the pap...

Page 61: ...eft When selecting Disable or Warning message in Manage remaining roll amount A menu for selecting the media type appears on the touch screen Operate the touch screen and select the media type to be used When selecting Barcodes in Manage remaining roll amount and if the barcode is printed The type and amount of paper left is automatically detected based on the barcode printed on the roll There is ...

Page 62: ...ng Method for Rolls When selecting the media type on the touch screen make sure the media type set in the printer driver and the media type loaded on the printer match Note For details on media types that you can select see Paper Information List Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality See Automatic Adjustment to Straighten Lines...

Page 63: ...ected roll paper s cut end enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless Printing or Trim Edge First when loading the paper In this case change the basket position and then print See Example Basket Configurations If Paper retention setting is set to Release the roll paper is not fed automatically For details on the paper that can feed roll paper ...

Page 64: ...n If roll paper is loaded in Roll 1 Upper but Roll 1 Upper is not selected as the paper source a message asking you whether or not to change paper is displayed Tap Replace paper remove the paper and go to the next step 2 Change Roll Holder Lock switch on roll unit to release position 3 Hold flanges A so that roll holder s white gear is on left align roll holder shaft with roll holder slot left and...

Page 65: ...amage to the roll paper If the leading edge of the roll paper is cut crooked or folded it may not be fed correctly Cut the leading edge of the roll paper with scissors or the like and straighten it Load the roll paper so that it is not loaded in the opposite direction Make sure there is no slack in the roll paper and then load it Depending on the surrounding environment the leading edge of roll pa...

Page 66: ... on the operation panel to cancel feeding Note For the procedure for attaching the roll paper to the Roll Holder see Loading Rolls on the Roll Holder 4 Change Roll Holder Lock switch on roll unit to locked position Important If you do not change Roll Holder Lock switch to locked position the roll paper cannot be fed automatically 5 Change feed flap switch on top of roll unit to feed icon position ...

Page 67: ...ed roll paper until you hear a sound Tap Start feeding and then the roll paper is fed Important If the roll paper has become unwound remove the slack before loading the roll paper When feeding the leading edge of the roll paper make sure the entire width of the roll paper is separating and feeding from the roll If the roll paper is fed with some of the roll paper still stuck to the roll the roll p...

Page 68: ...nd the barcode printed on rolls See Keeping Track of the Amount of Roll Paper Left When selecting Disable or Warning message in Manage remaining roll amount A menu for selecting the media type appears on the touch screen Operate the touch screen and select the media type to be used When selecting Barcodes in Manage remaining roll amount and if the barcode is printed The type and amount of paper le...

Page 69: ...dia types that you can select see Paper Information List Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality See Automatic Adjustment to Straighten Lines and Colors 69 ...

Page 70: ...s and the size of printed images may vary depending on the type of paper used If margins and the size of images are not as you expected adjust the paper feed amount See Adjusting Feed Amount Rolls and sheets have different printing areas and sheets having a larger bottom margin than rolls See Print Area Changing the Type of Paper Note When you load roll paper a menu for selecting the media type ap...

Page 71: ...n to the last selected media type Using the Same Type of Paper Regularly Configure this setting so that current media type settings will be automatically selected when you load the same type of paper later 1 Tap Device settings on Home screen of touch screen Note If the Home screen does not appear tap the HOME button 2 Tap Paper related settings 3 Tap Keep media type 4 Tap Enable Note The specifie...

Page 72: ...paper and you have set Manage remaining roll amount to Enable in the operation panel menu the media type setting is updated to match the media type specified by the barcode To change the media type setting see Changing the Type of Paper 72 ...

Page 73: ...eft 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where paper whose length you want to change is loaded 3 Tap Paper settings 4 Tap Length 5 Enter roll paper length Specify the roll length as follows 1 Tap the gray numerical input field 2 Tap the keypad appearing on the touch screen enter the roll p...

Page 74: ...n of touch screen Note If the Home screen does not appear tap the HOME button 2 Tap area 3 Tap Remove paper 4 Tap Yes The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of roll paper ...

Page 75: ...rection of the arrow to rewind the roll 7 Hold Roll Holder by its flanges A and remove from roll holder slot Note For instructions on removing the Roll Holder from rolls see Removing Rolls From the Roll Holder 8 Lower output guide and close top cover 75 ...

Page 76: ...Note To load new paper in the printer at this point see Loading the Upper Roll on the Printer Clean inside the top cover before loading paper See Cleaning Inside the Top Cover 76 ...

Page 77: ...If the Home screen does not appear tap the HOME button 2 Tap area 3 Tap Remove paper 4 Check touch screen message and tap Yes The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of rol...

Page 78: ...6 Change Roll Holder Lock switch on roll unit to release position 7 Hold roll holder by its flanges A and remove from roll holder slot 78 ...

Page 79: ...Note For instruction on removing the roll paper from the roll holder see Removing Rolls From the Roll Holder To load new paper in the printer at this point see Loading the Upper Roll on the Printer 79 ...

Page 80: ...r A toward shaft to release lock and while holding in position B remove holder stopper from roll holder 2 Remove roll holder from roll paper 3 To remove 3 Inch Paper Core Attachment press tabs A inward and remove attachment roll holder Side holder stopper Side 80 ...

Page 81: ...oll in the original bag or box away from high temperature humidity and direct sunlight If paper is not stored properly the printing surface may become scratched which may affect the printing quality when you use it again 81 ...

Page 82: ...HOME button 2 Tap or area 3 Tap Feed cut 4 Tap or touch Advance and Rewind to move roll paper forward or back Note Tapping Advance or Rewind moves the roll paper approximately 0 04 inch 1 mm Touching Advance or Rewind moves the roll paper until you release the key If Cannot advance the paper any more appears on the touch screen release the key 5 Tap OK when you have determined position of roll pap...

Page 83: ...r with a printed barcode the media type and remaining amount are automatically detected after the roll paper is loaded The barcode will be cut off after it has been read Important If the barcode on the roll paper is not detected enter the media type and length on the touch screen The length of the paper at this time can be set in Roll length change default Setting the Length of the Roll Paper when...

Page 84: ... appears sooner Setting the Default Value of the Amount of Roll Paper Left when Managing by the Barcode When you select Barcodes in Manage remaining roll amount and if you feed roll paper on which no barcode is printed such as new roll paper the screen to enter the roll paper length remaining amount appears In this screen the length remaining amount of default value appears If the length is not co...

Page 85: ...d The barcode is not printed The time to display warning message can be set in Roll amount warning setting If you increase the level in Roll amount warning setting the warning message appears sooner Important If the type of paper is not selected correctly the amount of roll paper left may not be estimated correctly When using the types of paper which are not displayed on Paper Information List set...

Page 86: ...ched or soiled or the paper surface may rub when the paper falls and the surface may become soiled To wait for the ink to dry without allowing printed materials to fall after printing set Cutting mode on the printer menu to Eject cut See Specifying the Cutting Method for Rolls The settings can also be made from the touch screen on the printer From Paper settings select Paper settings Advanced and ...

Page 87: ... box displayed next select the desired values from the lists for Between Pages and Between Scans in Drying Time and then click OK See Main Tab Description macOS 1 Choose Print in the application menu 2 Select Paper Detailed Settings panel 87 ...

Page 88: ...3 Select desired values from lists for Dry Time Between Pages and Dry Time Between Scans See Paper Detailed Settings 88 ...

Page 89: ...p to avoid damage to the paper Also you can prevent paper that has not dried from dropping by visually checking the ink has dried and then cutting the paper After printing tap Cut paper and cut the roll paper on the cutter blade Printer Setting Roll Paper 1 Roll Paper 2 Paper settings Advanced Cutting mode Eject cut Driver Setting Automatic Cutting Yes See Cutting Roll Paper after Printing Windows...

Page 90: ...ion in Cutting mode for some types of paper For this paper we recommend keeping the preset cutting mode If documents printed using Automatic Eject or manual cutting are short rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection This may create a wider bottom margin in some cases Cut rolls manually in the following cases Eject when the paper surfac...

Page 91: ...d the printer will stop without cutting 8 While holding printed document to prevent it from dropping tap Cut paper to cut roll paper Manual when using media that cannot be cut with the cutter blade Note Once the following step has been performed the procedure can be started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper 1 Tap...

Page 92: ...p Advanced 5 Tap Cutting mode 6 Tap User cut 7 When Do you want to set to detect the leading edge of the paper is displayed select Detect recommended 8 Print the job The printer stops advancing the paper after printing 9 Tap Advance paper Roll paper is fed to the specified cut position and then automatically stopped 10 Cut the roll paper manually with scissors or the like 92 ...

Page 93: ...n be started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where roll paper for which you want to set cutting method is loaded 3 Tap Paper settings 4 Tap Advanced 93 ...

Page 94: ...t to Do not detect printing will start at the position at which the roll was set for the first printing after replacing a roll Thus the margin of the paper leading edge will enlarge See Loading the Upper Roll on the Printer 8 Tap Back button twice to display roll paper screen 9 Tap Feed cut 10 Tap or touch Advance or Rewindand align paper s leading edge with position A 11 Print the job The printer...

Page 95: ...tion 1 Tap paper settings display area on Home screen of touch screen Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where roll paper you want to cut is loaded 3 Tap Feed cut 4 Tap or touch Advance or Rewind to feed roll paper to desired cutting position 5 Tap Cut paper 6 Tap Yes After the roll paper is cut it is rewound automatically 95 ...

Page 96: ...e and is cut to a prescribed length For the leading edge precut length see Paper Information List Auto specified length Specify the amount to cut from the leading edge of paper on the touch screen The amount to cut from the leading edge can be specified in the range of lengths that appear on the touch screen The range of lengths differs according to the media type Note The amount to cut from the l...

Page 97: ...reen of touch screen Note If the Home screen does not appear tap the HOME button 2 Tap or 3 Tap Paper settings 4 Tap Advanced 5 Tap Trim edge first 6 Tap desired Trim edge first settings This setting takes effect the next time you load a roll 97 ...

Page 98: ...tion according to the media type Important Do not set Cut dust reduction to ON for paper that wrinkles easily such as Plain Paper or lightweight paper If not cut properly the paper may jam Borderless printing is not available when Cut dust reduction is set to ON When performing borderless printing set Cut dust reduction to OFF Follow these steps to set Cut dust reduction to ON 1 Tap paper settings...

Page 99: ...5 Tap Cut dust reduction 6 Tap ON 99 ...

Page 100: ... on the roll unit and print on while automatically changing between Roll 1 and Roll 2 depending on the print job For details on how to switch between Roll 1 and Roll 2 see How to Switch Paper Rolls Windows or How to Switch Paper Rolls macOS Important If Paper retention setting is set to Release automatic switching of roll paper cannot be used 100 ...

Page 101: ...Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet 101 ...

Page 102: ...guide is soiled If these areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover Store unused paper in the original package away from high temperature humidity and direct sunlight 1 Select sheets as the paper source If a print job was received Sheets are automatically selected and the media type and size specified by the print job are shown on the touch screen Tap O...

Page 103: ...ift release lever Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 3 Place cut sheet with the print side up insert in portrait orientation between platen A and paper retainer B and align paper s far edge using the following steps 103 ...

Page 104: ...aten Important Load the sheet so that it is parallel to the right paper alignment line C Loading paper askew will cause an error Warped paper may rub against the print head Straighten paper if it is warped before loading Note You can also align the cut sheet based on its near edge In this case load the cut sheet aligning its near edge with marks E on the platen and the right edge with the right si...

Page 105: ... your hand to load the paper Sheets are held in place by suction through holes on the platen Although the suction may produce a noise when paper is loaded in some positions it does not indicate a problem If the noise is distracting try moving the paper over slightly to the left or right up to 0 04 inch 1 mm while keeping it parallel to the paper alignment line The suction remains on for about 30 s...

Page 106: ...and begin printing If no print job was received A menu for selecting the media type appears Select the media type loaded and tap OK The printer now starts feeding the paper Note For details on media types that you can select see Paper Information List 106 ...

Page 107: ...ed 5 Select Detect paper width and tap Disable Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable 1 If you did not send a print job in advance a menu for selection of the type of paper is displayed Tap media type loaded Note If a print job was received before the p...

Page 108: ...p it disabled and continue appears on touch screen tap Keep it disabled and continue 3 Open top cover and check position where paper is loaded To start printing from the current position close the top cover To reposition the paper lift the release lever 108 ...

Page 109: ...oad paper keeping right edge of paper aligned with extended line of paper alignment line A on right side of printer and position from which to start printing aligned with groove B at far end of platen 109 ...

Page 110: ...5 Lower release lever and close top cover 6 When screen for selecting paper size appears select size of paper loaded 110 ...

Page 111: ...area on Home screen of touch screen Note If the Home screen does not appear tap the HOME button 2 Tap area 3 Tap Remove paper 4 Check touch screen message and tap Yes 5 When instructions for removing sheet appear on touch screen lift release lever while holding sheet and remove sheet 111 ...

Page 112: ...6 Lower release lever 112 ...

Page 113: ...Stacker Parts of the Stacker Using the Stacker Example Stacker Configurations 113 ...

Page 114: ...f the stand E Stand A stand that holds the stacker Equipped with casters to facilitate moving the printer When using the stacker with the Position 2 the Position 3 or the Position 4 attach the rod adjustable to the upper of the stand Example Stacker Configurations F Paper Stopper When stacking printed materials with a 24 inch width or of A1 portrait attach it to the lower of the second part from t...

Page 115: ...loth part of the basket becomes dirty wipe off the dirt without washing Washing it may affect the performance of the basket When the basket which is included in the stand is attached to the stand detach the basket and the basket arm and then use the stacker If the basket remains attached you cannot use the stacker When using the stacker make space in front of the printer enough to detach the stack...

Page 116: ...3 Set all locks of the four casters of the stacker to the ON position Removing Stacker from the Printer 1 Set all locks of the four casters of the stacker to the OFF position 116 ...

Page 117: ...2 Pull out the stacker toward you to remove the stacker from the printer 117 ...

Page 118: ...at the lower of the arm and then set the flapper A vertically so that the stacker configuration is the Position 1 Stacking Printed Materials with a 36 inch Width or of A0 Portrait Position 2 This is the position when you stack the printed materials with a 36 inch width or of A0 portrait Paper orientation Portrait Supported paper size 36 x48 ARCH E 36 00 x 48 00 inches 914 4 x 1219 2 mm A0 33 11 x ...

Page 119: ...6 ARCH D 24 00 x 36 00 inches 609 6 x 914 4 mm A1 23 39 x 33 11 inches 594 0 x 841 0 mm Pull down the rod fixed E toward you Set the rod adjustable in the groove B at the upper of the stand and then set the flapper A vertically so that the stacker configuration is the Position 3 Then attach the paper stopper C stored in the accessory pocket of the stand to the lower of the second part D from the r...

Page 120: ...landscape Paper orientation Landscape Supported paper size 24 x36 ARCH D 24 00 x 36 00 inches 609 6 x 914 4 mm 18 x24 ARCH C 18 00 x 24 00 inches 457 2 x 609 6 mm A1 23 39 x 33 11 inches 594 0 x 841 0 mm A2 16 54 x 23 39 inches 420 0 x 594 0 mm Pull down the rod fixed C toward you Set the rod adjustable in the groove B at the upper of the stand and then set the flapper A horizontally so that the s...

Page 121: ...121 ...

Page 122: ...Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket 122 ...

Page 123: ... lower it and store alongside of the stand See Storing the Basket C Basket A cloth tray that catches ejected documents D White Tag Marks indicating basket attachment orientation E Basket Rewind Button Press this button when rewinding the basket after it has been wound on the basket rod tag side F Basket Rod cord side Secures the cloth basket on the rod holder G Rod Holder Retains the basket rod co...

Page 124: ...ag side and then make the change If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag side into oval holes on the tip of the basket arm When moving the printer remove the basket Do not apply excessive force to the basket Doing so may damage the basket If the cloth part of the basket becomes dirty wipe off the dirt without ...

Page 125: ...e pressing the basket rewind button on the right edge of the basket rod tag side and then make the change Changing Tilt of basket arm You can change the tilt of the basket arm in three steps When securing the basket arm attach the basket locking support to the basket arms A on both sides 125 ...

Page 126: ... the basket While using the basket locking support you cannot use Printing on Large Format or Easily Damaged Paper Position 3 When using this position detach the basket locking support While using the basket locking support you cannot store the basket When you store the basket detach the basket locking support Storing the Basket Changing Attachment Position of basket You can attach the basket rod ...

Page 127: ...Important When attaching the basket rod cord side to the front of the printer make sure both ends of the rod A are securely hooked onto the attachment parts 127 ...

Page 128: ...rotate the basket rod tag side in the direction of the arrow to wind the basket To lengthen rotate the basket rod tag side in the opposite direction of the arrow while pressing the basket rewind button A on the right end of the basket rod tag side You can return the wound basket to its original position 128 ...

Page 129: ...rtant If replacing the roll paper or using the roll unit as a take up device you must store the basket For instructions on storing the basket see Storing the Basket If the printed materials collected are damaged or folded select Eject cut in Cutting mode or use the basket in a different position See Specifying the Cutting Method for Rolls Note For details on the printer dimensions when using the b...

Page 130: ...l unit as a feed device This position is useful also when rewinding printed roll paper by hand Move the basket rod cord side to the upper of the two pairs of attachment locations on the front of the printer and extend the basket arm as far as possible at the angle shown to achieve this position You can adjust the basket length so that it is easy to use Important You can place up to approximately 4...

Page 131: ...utput guide and the basket when being ejected In this case fix the paper that is caught If the paper is caught printed documents may be damaged Stacking Printed Materials Position 4 You can use the basket in following positions when you want to stack printed materials Move the basket rod cord side to the lower of the two pairs of attachment locations on the front of the printer extend the basket a...

Page 132: ...tachment locations on the front of the printer extend the basket arm as far as possible in the angle shown Next adjust the length so that the basket is pulled into this position Important Be extra careful when using paper that tends to curl or is damaged easily in this position With some types of paper the leading edge may curl or bend during ejection In this case straighten out the paper Printed ...

Page 133: ...nd rewind the basket If it is not released and rewound the change may not be performed smoothly or the basket may be damaged See Using the Basket If you are changing the angle of the basket arm make sure the thick part of the basket arm is pulled out as far as possible If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag s...

Page 134: ...134 ...

Page 135: ...Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit 135 ...

Page 136: ...rewinds the paper F Rewind Button You can rotate the roll unit the desired amount as long as winding is not in progress When the winding direction is set to inward winding the unit rewinds the paper when it is set to outward winding the unit takes up the paper G Auto Take up Pause Button Pauses and resumes the taking up of paper H Inward Outward Winding Changeover Switch Changes the winding direct...

Page 137: ... L Feed Flap Switch Change the feed flap position depending on the roll unit mode M Roll Holder Load the roll on this holder N Holder Stopper This part secures the roll paper on the Roll Holder 137 ...

Page 138: ... additional roll for a total of two rolls on the printer and as a take up device that automatically takes up the printed roll paper Switch between these two functions depending on the circumstances For instructions on attaching the roll unit see the Roll Unit Setup Guide 138 ...

Page 139: ...e Printer Driver Windows or Reflect Roll Unit Settings in the Printer Driver macOS If you change the roll unit from a take up device to a feed device first cut the paper that has been taken up 1 Tap paper settings display area on Home screen of touch screen Important If the Home screen does not appear tap the HOME button 2 Tap or area 3 Change function of roll unit Using as feed device 1 Tap Roll ...

Page 140: ...ing and Automatic Cutting is set in the Cutting mode settings See Specifying the Cutting Method for Rolls on the printer we recommend setting Wind up after cutting to Enable When set to Disable a printed document that has been taken up is cut automatically without being pressed resulting in fraying If roll paper is loaded from the roll unit to the printer a screen confirming whether or not to remo...

Page 141: ... Paper winding is possible until the outer diameter of the wound paper is the same as the outer diameter of the holder stopper When printing on lightweight paper or without a border the border of the paper may get wrinkled coming in contact with the roll holder resulting in poor winding If these problems occur when winding using a 2 inch core remove the spacer held in place by 4 hex screws on the ...

Page 142: ...ore use with a gap between the holder stopper and the paper Always use a paper core for winding that is the same thickness or is thicker than the roll paper s paper core If you use a paper core that is thinner it may affect take up 5 Insert holder stopper from left into roll holder as shown and then while holding in position B push firmly until holder stopper flange A touches roll paper Lift holde...

Page 143: ... Roll Holder Lock switch on roll unit to release direction 7 Hold flanges A so that roll holder s white gear is on left align roll holder shaft with roll holder slot left and right guide grooves B and load 143 ...

Page 144: ...8 Change Roll Holder Lock switch on roll unit to lock direction 144 ...

Page 145: ...l or inward winding to make the printed surface on the inside of the roll 11 Follow these steps to secure the leading edge of the roll paper to the paper core with tape If message appears on touch screen to confirm whether or not to advance paper automatically so it can be secured with tape 1 Tap Yes The leading edge of the roll paper advances until it is close to the roll unit 2 Hold center of le...

Page 146: ...t you can also remove the roll holder push the roll paper into the back reinstall the roll holder and pass the roll paper to the back of the paper core 3 Align right edge of roll paper to right edge of paper core while pulling on roll paper evenly and secure with tape 4 While making sure that roll paper is flat secure left edge of roll paper to paper core with tape Outward Winding 146 ...

Page 147: ...problem may result If you use a paper core narrower than the paper to be wound adjust the position of the holder stopper so that there is a gap between the holder stopper and the paper 5 Make sure the leading edge of the roll paper is not lifting up from the paper core and if there are places lifting up tape in additional places so that the paper does not lift up 6 Push roll holder downward check ...

Page 148: ...holder is not lifting up The winding preparation is complete When printing to the roll starts the roll paper can be automatically wound If Ready to print appears on touch screen 1 Manually advance roll paper See Feeding Roll Paper Manually or start printing and wait for leading edge of roll paper to reach roll unit 2 Hold center of leading edge of roll paper align right edge of take up spool paper...

Page 149: ...t you can also remove the roll holder push the roll paper into the back reinstall the roll holder and pass the roll paper to the back of the paper core 3 Align right edge of roll paper to right edge of paper core while pulling on roll paper evenly and secure with tape 4 While making sure that roll paper is flat secure left edge of roll paper to paper core with tape Outward Winding 149 ...

Page 150: ...ng problem may result If you use a paper core narrower than the paper to be wound adjust the position of the holder stopper so that there is a gap between the holder stopper and the paper 5 Make sure the leading edge of the roll paper is not lifting up from the paper core and if there are places lifting up tape in additional places so that the paper does not lift up 6 Push roll holder downward and...

Page 151: ...he Auto Take up lamp lights up instead The winding preparation is complete During printing the winding starts Before printing the winding starts at the same time as the printing Important When winding inwardly loosening of the wound paper can be prevented by pressing the roll paper with the arm However doing so may produce pressure traces on the paper In this case tap the roll unit area of the med...

Page 152: ...ful when using easily damaged roll paper because the roll paper touches the roller when paper is cut 1 Tap paper settings display area on Home screen of touch screen Important If the Home screen does not appear tap the HOME button 2 Tap area 3 Tap Feed cut 4 Tap Advance or Rewind to advance roll paper a little With the winding direction set to outward winding advance the length of one circumferenc...

Page 153: ...er may fall to the floor and become soiled 7 While holding trailing edge of printed paper press Take up or Rewind button to wind printed paper Apply adhesive tape to the rewound paper to hold it in place if necessary Important Be careful not to scratch the printed surface 8 Change Roll Holder Lock switch on roll unit to release side 153 ...

Page 154: ...9 Hold roll holder by its flanges A and remove from roll unit 10 Push holder stopper lever A toward shaft to release lock and while holding in position B remove holder stopper from roll holder 154 ...

Page 155: ...11 Remove printed material that has been taken up from roll holder for each paper core 155 ...

Page 156: ... Setting Items on Operation Panel HP GL 2 Settings Status Print Changing Printer s Setting Using Web Browser Configuration changes using the Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer s Root Certificate to Web Browser for SSL Communication Remote UI Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Cert...

Page 157: ...Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations 157 ...

Page 158: ... the ink drying period E touch screen Shows printer menus as well as the printer status and messages You can select menu items and display buttons by gently touching the screen with your fingertip Touch Screen F Status lamp Flashing white During printing this lamp flashes when the printer is receiving or processing print jobs Otherwise this lamp flashes when the print job is paused or the printer ...

Page 159: ...te When the printer is in Sleep mode you can touch the touch screen to recover from Sleep mode When Operation panel lock is enabled touch screen operations are invalid For details on Operation panel lock see Changeable Setting Items Using Web Browser 159 ...

Page 160: ...isplay Area Displays the ink status Tap this item to view the remaining amount of ink and how to replace the ink tanks C Paper Setting Display Area Displays the media information for each feeding location Tap this item to configure the size and type of the paper loaded D Other Menu Items Displays the items used to perform maintenance and configure the various settings Printer Menu Operations Basic...

Page 161: ...ilm over the touch screen Removing it can damage the touch screen Tap Gently touch with your fingertip and then release Use this when selecting an item on the screen Touch Gently touch with your fingertip To go or return to a menu or list touch the directional mark Flick Drag and release your finger up down left or right Use this to quickly scroll through a menu or list Drag Move your finger up do...

Page 162: ...is low or there is another notification New notice appears in the printer information display area Tap this to display the Notice list screen to view messages with the newest one appearing first Tap a message to display the message details screen to view the details and take action 162 ...

Page 163: ...163 ...

Page 164: ...iew instructions Once you complete an action described in the instructions the printer detects the action and switches to the next instruction screen Operation screens are switched every 3 seconds and the sequence of operations is shown repeatedly For actions the printer cannot detect tap OK to display the instruction screen for the next step Example Ink tank replacement 164 ...

Page 165: ...165 ...

Page 166: ...Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP GL 2 Settings Status Print 166 ...

Page 167: ...le a print job is in progress 4 Maintenance Perform maintenance settings grays out while a print job is in progress 5 Job management Perform job management settings 6 Print from USB flash drive Perform print settings when you print data on a USB flash drive 7 LAN settings Perform LAN settings grays out while a print job is in progress 8 Device settings Perform various printer settings grays out wh...

Page 168: ...reen s HOME screen to select menus A Touch screen B Buttons on the operation panel For more on the touch screen operations Touch Screen Example of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive Drag up or down and then tap an item to select it 168 ...

Page 169: ...Tapping A displays the print settings menu Drag up or down and then tap an item to select it 169 ...

Page 170: ... it Tap D to confirm the settings Tap C to display the screen for selecting the number of copies Tap a number to specify the number of copies and then tap OK Tap B to display the preview screen Touch the Back button to return to the previous screen 170 ...

Page 171: ... paper Paper settings Width Length Type Advanced Roll paper 2 Replace paper Feed cut Remove paper Roll unit use setting Paper settings Width Length Type Advanced Take up mode Roll unit use setting Auto feed to take up position Skip errors during take up ON OFF Wind up after cutting Enable Disable Paper retention setting Release Retain 171 ...

Page 172: ...ng Cleaning All colors Pattern 1 Pattern 2 Deep cleaning All colors Pattern 1 Pattern 2 System cleaning All colors Pattern 1 Pattern 2 Print head alignment Auto standard Roll paper 1 Roll paper 2 Manual Auto fine Roll paper 1 Roll paper 2 Manual Manual Roll paper 1 Roll paper 2 Manual Print head angle adjustment Paper feed adjustment Set priority Roll paper 1 172 ...

Page 173: ...paper 2 Manual Manual Roll paper 1 Roll paper 2 Manual Adjust feed length Print alignment pattern Roll paper 1 Roll paper 2 Manual Change adjustment values 0 70 to 0 70 by 0 02 increment Maintenance cartridge info Maintenance cartridge usage Replace Head replacement Replace cutter blade unit Platen cleaning Prepare to move Move indoors on the same floor Move indoors to a different floor Transport ...

Page 174: ...b list Job history Display job history Print job history Pause printing Enable Disable Delete all print jobs Print from USB flash drive Folder file list Number of copies Preview Settings Start print LAN settings Change LAN Activate wired LAN Activate wireless LAN Activate direct connect Disable LAN Wireless LAN setup 174 ...

Page 175: ...t setting print Print advanced paper settings Print job history Print menu map Print color list for palettes Print settings Print head movable width setting Data width Maximum movable width Paper width Prioritize paper size Enable Disable PDF print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Mono chrome Monochrome BMP Print quality 5 Fast 4 3 2 1 ...

Page 176: ... Rotate 0 degrees 90 degrees Enlarge Reduce Fit paper size Same size Scaling Processing options Warning display Enable Disable JPEG print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Mono chrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Print target Photo Line drawing Paper settings 176 ...

Page 177: ...aling HP GL 2 print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Mono chrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Input resolution 600 dpi 300 dpi Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Oversize Disable Enable Conserve paper 177 ...

Page 178: ...t to standard size ON OFF Nesting Use nesting function Nesting WaitTime Print cut lines Line management Merge OFF ON Smooth Software Smoothing Thicken fine lines OFF ON Adjust faint lines OFF ON Width correction Black gray Color Print color list for palettes Processing options Warning display Enable Disable Detect image size 178 ...

Page 179: ...Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Rotate 0 degrees 90 degrees Enlarge Reduce Fit paper size Same size Scaling Direct print settings from FTP Print settings 1 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Prin...

Page 180: ...rdered Rotate 0 degrees 90 degrees Enlarge Reduce Fit paper size Same size Scaling Print settings 2 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 180 ...

Page 181: ...lor perceptual Color saturation Color correct off Monochrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Print target Photo Line drawing Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Rotate 0 degrees 90 degrees Enlarge Reduce Fit paper size Same size Scaling Print settings 4 181 ...

Page 182: ...Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Rotate 0 degrees 90 degrees Enlarge Reduce Fit paper size Same size Scaling Default print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Mono chrome Monochrome BMP Print quality 5 Fast 4 3 2 1 High Print target Photo Line drawing 182 ...

Page 183: ...ush button method Other setup Advanced setup WPS PIN code method Confirm LAN settings LAN setting list WLAN setting list Wireless Direct setting list Print LAN details Other settings Set printer name TCP IP settings IPv4 IP address DNS server Proxy server IPv6 Enable disable IPv6 IPsec settings Use DHCPv6 Manual ad dress DNS server WSD setting Enable disable WSD Enable Disable 183 ...

Page 184: ...LS PEAP EAP TTLS internal auth method MSCHAPv2 PAP Weak encryption restriction Restrict Do not restrict Weak certificate restriction Restrict Do not restrict Advanced setup User ID Username Password Authentication server name Last authentication result SNTP settings Client operation status Active Inactive NTP SNTP server address Polling interval Spanning tree setting Active Inactive LPR protocol s...

Page 185: ...ss LAN DRX setting Enable Disable Wired LAN DRX setting Enable Disable Wireless Direct settings Update SSID password Wireless Direct device name Connection request confirmation ON OFF Reset SSL certificates Reset LAN settings Paper related settings Roll paper auto feed Enable Disable Keep media type Enable Disable Manage remaining roll amount Barcodes Warning message Disable Roll amount warning se...

Page 186: ...r size recognition settings Cut sheet setting 1 Cut sheet setting 2 Roll paper setting 1 Roll paper setting 2 Roll paper setting 3 Roll paper setting 4 Roll paper setting 5 Roll paper setting 6 Roll paper setting 7 Adjust roll unit Print advanced paper settings Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard 1 page 10 pages Disable Nozzle check error display...

Page 187: ...Communication log Device user settings Energy saving settings Auto power off 5 minutes 10 min 30 min 1 hour 4 hours 8 hours 12 hours OFF Sleep timer 5 minutes 10 min 15 min 20 min 30 min 40 min 50 min 60 min 210 min Operation restrictions Job history Restrict Do not restrict Remote UI Restrict Do not restrict Print from USB flash drive Restrict Do not restrict Use USB connection Use Do not use Dat...

Page 188: ...minute 2 minutes 5 minutes 10 minutes 30 minutes 60 minutes Job history sending setting Send Do not send Language selection Firmware update Install update Check current version Update notification setting Yes No DNS server setup Auto setup Manual setup Proxy server setup Use Do not use Administrator password setting Remote UI or other tools LCD Remote UI or other tools Printer information System i...

Page 189: ...Error history Hardware error Recoverable error Paper feed transfer error Usage totals Head information Head alignment performance log Values applied with auto settings 189 ...

Page 190: ... taking the steps to specify Print head movable width setting as an example 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations The Device settings screen appears 3 Tap setting item to adjust The setting screen for the selected item appears 4 Tap setting item 5 Tap setting to specify 190 ...

Page 191: ...For more on setting items on the operation panel Setting Items on Operation Panel 191 ...

Page 192: ...ssword is required Setting Administrator Password on Operation Panel Items for Security Administrator password setting Items for Printer Device user settings Hard disk settings Language selection Firmware update Items for Paper Printing Paper related settings Print settings Items for Maintenance Management Job management Printer information Test print LAN settings Auto maintenance settings Monitor...

Page 193: ...r a personal box using Remote UI Job history Important The administrator password is required to display the job history if it is enabled for changing settings using the operation panel Display job history Displays the print job history Tapping a print job displays the details Print job history Prints out the print job history Pause printing Selecting Enable while a print job is in progress pauses...

Page 194: ...nting Network Settings Print setting print Prints out the print settings list Print advanced paper settings Prints out the setting values specified by Advanced paper settings Print job history Prints out a record of print jobs including the paper type and size amount of ink consumed and so on Ink consumption indicates a rough estimate of the amount of ink consumed per print job Job management Prin...

Page 195: ...ins specified by Roll Paper Safety Margin and Leading Edge Margin in the printer driver and excludes the paper margins PDF print settings Performs PDF print settings JPEG print settings Performs JPEG print settings HP GL 2 print settings Performs HP GL 2 print settings HP GL 2 Settings Print from USB flash settings Performs settings for printing data saved on the USB flash drive Setting Items for ...

Page 196: ...HP GL 2 Settings Menus on HP GL 2 print settings Menu Setting Combinations Standard Size Table 196 ...

Page 197: ...tup Select when you perform settings for wireless LAN manually using the operation panel of the printer WPS Push button method Select when you perform settings for wireless LAN using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Advanced setup Select when you perform settings for wireless LAN manually You can ...

Page 198: ...racters IPv6 link local prefix length XXX up to 3 digits IPv6 manual address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 manual prefix length XXX up to 3 digits IPv6 stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 1 XXX up to 3 digits IPv6 stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless p...

Page 199: ...tive Inactive IPv6 Use IPv4 host domain name Active Inactive IPv6 DNS host name XXXXXXXXXXXX IPv6 DNS domain name XXXXXXXXXXXX MAC address XX XX XX XX XX XX 12 characters IPsec settings Enable ESP Enable ESP AH Enable AH Disable Pre shared key XXXXXXXXXXXXXXXX 16 characters Authentication TLS TTLS PEAP TTLS PEAP EAP TTLS internal auth method MSCHAPv2 PAP Do not use EAP TTLS internal auth method MS...

Page 200: ...ction Active Inactive SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX up to 32 characters Communication mode Infrastructure Channel XX up to 2 digits Wireless LAN security Inactive WEP 64bit WEP 128bit WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES IPv4 address XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv4 DNS dynam...

Page 201: ...acters IPv6 default gateway 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 default gateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters DHCPv6 Active Inactive DHCPv6 stateful address XXXXXXXXXXXX DHCPv6 stateful prefix length XXX up to 3 digits IPv6 primary DNS server address XXXXXXXXXXXX IPv6 sec...

Page 202: ...etting list The list of wireless direct settings of this printer is displayed on the touch screen The following setting items are displayed Some setting items are not displayed depending on the printer settings Items Setting Connection Active Inactive SSID DIRECT XXXX XXXXXXseries Password XXXXXXXXXX 10 characters Communication mode Wireless Direct Channel 3 Wireless LAN security WPA2 PSK AES IPv4...

Page 203: ...XXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XX represents alphanumeric characters Print LAN details Prints out the network setting information list Printing Network Settings Note You can also print out the network setting information list by selecting Print LAN details on Test print Test print Other settings Important You cannot select the items below when Disable LAN is selected for Change LAN Se...

Page 204: ...the Bonjour service name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other LAN connected devices IEEE802 1X settings Performs various settings for IEEE802 1 X SNTP settings Performs various settings for SNTP Simple Network Time Protocol Spanning tree setting Enables Disables spanning tree Selecting Enable avoids circulating data o...

Page 205: ...Important You can select these setting items only when Activate direct connect is selected for Change LAN Update SSID password Selecting Yes updates the identifier SSID and password for wireless direct Wireless Direct device name Changes the printer s name displayed on a Wi Fi Direct compatible device Connection request confirmation Selecting Yes displays the confirmation screen when a Wi Fi Direc...

Page 206: ...r sleep mode automatically when no operation is made Operation restrictions Restricts the following operations Job history Restricts to display the print job history Remote UI Restricts to use Remote UI Print from USB flash drive Restricts to print data on USB flash drive Use USB connection Enables Disables USB connection Date time setting Sets the current date and time Date display format Sets th...

Page 207: ...nd 3 times for errors when Enable is selected EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer Job history sending setting The printer sends a job history tool when Send is selected 207 ...

Page 208: ...ting item from Device settings Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Changes the language for the messages and menus on the touch screen 208 ...

Page 209: ...ad a new roll Warning message Estimates remaining roll amount by using media type and roll diameter information A warning appears when remaining roll amount comes closer to the specified value Depending on the environment you are using the printer selecting this setting may not manage remaining roll amount as precisely as you expected We recommend you select a higher value for this setting item Di...

Page 210: ...ecifies advanced paper settings for each paper feed position Important You can select Extension for borderless printing as a setting item for some paper types If you select Small for Paper with adequate width on this setting item a slight border remains on the paper In addition the paper may be smudged with extra ink Paper size recognition settings Selects which size is preferred when paper size d...

Page 211: ...n you replace the roll unit Print advanced paper settings Tapping Yes prints out each setting specified in Advanced paper settings Reset paper settings for all paper Tapping Yes initializes each setting specified in Advanced paper settings Entering the administrator password is required if it is enabled Important When you set the paper settings back to the factory default added or updated paper in...

Page 212: ...e checking You can also select the page interval to perform automatic nozzle checking Nozzle check error display Enables Disables displaying the nozzle check error System cleaning frequency Specifies the frequency of automatic system cleaning Note To maintain print quality we recommend you select Short if you use the printer at a higher place Print pattern after new head Selects whether you print ...

Page 213: ... you specify the administrator password select the range and specify the administrator password Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software LCD Remote UI or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer Remote UI or some softwa...

Page 214: ...ppears 3 Tap Administrator password setting 4 When confirmation screen to specify administrator password is displayed tap Yes If an administrator password is not specified the register confirmation message appears Tapping Yes displays the message again Tap OK Important The administrator password is set at the time of purchase The printer s serial number is used as the password For the administrato...

Page 215: ...For security reasons we recommend you use 6 and more alphanumeric characters 8 Tap Apply 9 Enter administrator password you specified again 10 Tap Apply The administrator password is enabled When You Want to Change or Disable the Administrator Password When the administrator password is enabled tapping Device settings and Administrator password setting in this order and entering the administrator ...

Page 216: ... Print auto delete Deletes the data from the printer s hard disk after printing is completed Save to job box Only saves the print job in the box without printing it Save first and print A setting for jobs received from software other than the printer driver When using the printer driver configure settings on the printer driver Select ON to print the job after it has been saved Common job box setti...

Page 217: ...ng settings using the operation panel Enable disable monitoring service Selecting Active allows the printer to send error details to the service center Communication test Performs a communication test with the service center Communication log Displays the list of error numbers up to 30 error code and time the error occurs Tapping an item displays the error details 217 ...

Page 218: ... error Displays the error codes for errors which occur during paper feed transfer up to 5 Tapping an error code displays the error details For more on the error code refer to List of Support Code for Error Usage totals Displays the printer s record of use such as total print area or the amount of ink consumption Head information Displays the print head serial number elapsed days since the current ...

Page 219: ...HP GL 2 Settings Menus on HP GL 2 print settings Menu Setting Combinations Standard Size Table 219 ...

Page 220: ...rc Margin Oversize Conserve paper Rotate Auto rotation Enlarge Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Merge Smooth Thicken fine lines Adjust faint lines Width correction Print color list for palettes Warning display Detect image size 220 ...

Page 221: ...rally and features smooth gradation In addition selecting this setting allows you to adjust colors easily using an application software Color saturation If you select Line drawing for Print target Prints in easy to see colors suitable for line drawing If you select Photo for Print target Reproduces vivid colors on data such as a poster Color correct off Performs printing without color matching Mon...

Page 222: ... for faster printing 4 Printing speed is faster than that in selecting 3 3 Initial setting Select this setting for standard printing that balances print quality and printing speed 2 Printing quality is higher than that in selecting 3 1 High Select this setting to give print quality priority This causes printing to take longer than other settings but print quality is higher 222 ...

Page 223: ... HP GL 2 print settings Print quality settings 600 dpi Initial setting Specifies 600 dpi for internal rendering resolution This setting raises the accuracy of internal processes for finer printing 300 dpi Specifies 300 dpi for internal rendering resolution This setting increases the speed of internal processes for faster printing 223 ...

Page 224: ...etting item from Device settings Print settings HP GL 2 print settings Print quality settings Line drawing Initial setting Select this setting to print a drawing data which includes lines Photo Select this setting to print a data which includes illustration or photo 224 ...

Page 225: ...tings Paper settings Auto select Initial setting Select an appropriate paper source automatically Roll paper auto Select a roll paper source upper or lower automatically Roll paper 1 Select this setting to print on the upper roll paper Roll paper 2 Select this setting to print on the lower roll paper Manual Select this setting to print on the sheets 225 ...

Page 226: ...ading edge margin roll and or Leading edge margin sheet settings on Advanced paper settings are different from the settings here the larger of the settings is given priority 3mm Initial setting Specifies 3 mm margin However the trailing edge margin for cut sheet paper is 20 mm 5mm Specifies 5 mm margin However the trailing edge margin for cut sheet paper is 20 mm 226 ...

Page 227: ... Depending on the layout adding margins inside the image drawing range may cause part of the image to be cut off Note Some CAD applications can cause the origin to be out of position and part of the image to be cut off Experiment with the Disable and Enable settings of this function to find the one that works best OVERSIZE SETTING EXAMPLES A Printed page size B Image drawing range When you print a...

Page 228: ... When Enable is selected Printing is performed based on the image drawing image range The origin is specified on the upper left of the paper Margins are added to the outside of the image drawing range B Image drawing range C Margins When you specify the paper size for printing select the size which covers both the image drawing range and margins 228 ...

Page 229: ...D Paper for printing E Image drawing range with margins If you select the paper size which cannot cover the margins the image may be cut off 229 ...

Page 230: ...F Range which cannot be printed G Paper for printing 230 ...

Page 231: ...rve paper Select this setting item from Device settings Print settings HP GL 2 print settings Paper settings OFF Initial setting Paper is not conserved ON Blank space above and below the image is eliminated when printing CONSERVE PAPER SETTING EXAMPLES Print data image drawing range When OFF is selected When ON is selected 231 ...

Page 232: ...ttings 0 degrees Initial setting Image is not rotated 90 degrees Specified image is rotated by 90 degrees If the part of rotated image is out of the paper width the part is not printed Note When the print data includes HP RTL the HP RTL image part is not rotated Note If ON is selected for Auto rotation priority is given to the Auto rotation setting 232 ...

Page 233: ...en the output page is in landscape orientation and the long side is longer than the paper width and the short side is shorter than the paper width Even if the long edge and short edge of the output page are both longer than the paper width and the output page is in landscape orientation the image is rotated to expand the print range Note The length that the roll paper will be cut to depends on rot...

Page 234: ... Even if the image runs off the edge of the paper it is rotated to expand the print range 234 ...

Page 235: ...Nesting cannot be performed while Fit paper size is selected The maximum enlarge reduce rate for this setting is calculated by maximum width 1 inch x 100 Therefore the maximum rate is 2400 for 24 inch model 3600 for 36 inch model and 4400 for 44 inch model If the calculation result exceeds the maximum rate the image is enlarged according to the maximum rate for each model ENLARGE REDUCE Scaling SE...

Page 236: ...left corner Margin widths are not enlarged or reduced Because of this paper size scaling and post processing image scaling may not be the same For example doubling the length and width of A4 size paper results in A2 size paper If there are margins of 3 mm the A4 size output object area measures 291 mm x 204 mm Specifying Fit paper size will result in a post processing size of approximately 588 mm ...

Page 237: ...A Output object area B Fit to long side post processing size 237 ...

Page 238: ...r cut sheet paper Prints the output object area in the center of the paper For roll paper Prints the output object area in the horizontal center of the paper Note The output object area is not printed in the center when the paper size is smaller than the output page size Nesting cannot be performed while ON is selected PRINT CENTERED EXAMPLES OFF is selected when printing on sheet ON is selected w...

Page 239: ... ON is selected when printing on roll 239 ...

Page 240: ...ntered printing will be in the center of the standard size If there is no standard size corresponding to the roll paper width operation is the same as if OFF is selected No message is displayed When there are multiple width length candidates in the roll 1 upper and roll 2 lower in a double roll printer model the optimum standard size is selected automatically under the following conditions When an...

Page 241: ...A Position of cut when OFF B Position of cut when ON 241 ...

Page 242: ... this case select Command priority or Detected size for Detect image size When the printer is being used in a network environment nesting can be performed on HP GL 2 data from multiple users Nesting cannot be performed while any of the items below are specified When Fit paper is selected for Enlarge Reduce When ON is selected for Print centered When ON is selected for Cut to standard size In the c...

Page 243: ... When Enable is selected 243 ...

Page 244: ...be specified in the range of 1 to 99 minutes The initial value is 2 minutes The wait time is counted from the point the last page was completed and counted from the beginning every time new nesting job is received Select this setting item from Device settings Print settings HP GL 2 print settings Paper settings Nesting 244 ...

Page 245: ...is setting item from Device settings Print settings HP GL 2 print settings Paper settings Nesting Disable Initial setting Cut lines are not printed Enable Cut lines that separate pages are printed CUT LINES EXAMPLE When Disable is selected When Enable is selected 245 ...

Page 246: ... HP GL 2 data If the HP GL 2 data does not include a specification command the operation is performed using the specified selection value OFF Initial setting The section where lines overlap becomes the same color as one of the intersecting lines ON The section where lines overlap becomes the mixed color of the intersecting lines ENABLE MERGE EXAMPLE When OFF is selected A Data drawn previously B D...

Page 247: ...nitial setting Draws arcs using HP GL 2 data settings Default value of the central angle of an arc in HP GL 2 is 5 Regular 72 sided polygon if the angle is not specified using a HP GL 2 command Smoothing Draws curves that are smoother than arcs with a central angle of 1 SMOOTHING EXAMPLES When Software is selected When Smoothing is selected 247 ...

Page 248: ...em from Device settings Print settings HP GL 2 print settings Line management OFF Initial setting Thin lines are not corrected Some line thicknesses may cause them to become broken ON Corrects line widths so fine lines are drawn more sharply without breaking The line color is not changed 248 ...

Page 249: ... lines are printed more clearly Select this setting item from Device settings Print settings HP GL 2 print settings Line management OFF Initial setting Fine lines are not corrected ON Adjusts the colors of brightly colored fine lines so they are drawn more clearly 249 ...

Page 250: ... is a minus value it is not applied to fine lines of widths that are less than the minimum line width of the printer If the setting value is smaller than 1 dot the value of 1 dot width is applied When ON is selected for Thicken fine lines the resulting line may be thicker than the specified setting Black gray For configuring the correction setting of black and gray line widths A value within the r...

Page 251: ...251 ...

Page 252: ...or palettes Prints out the color pallet which shows how 256 colors of HP GL 2 command appear using the printer s ink Select this setting item from Device settings Print settings HP GL 2 print settings Line management 252 ...

Page 253: ...nt settings HP GL 2 print settings Processing options Note Warning is always displayed when one of the errors below occurs regardless of the setting When virtual GL 2 memory exceeds acceptable level When GL 2 display list memory is insufficient When the number of polygon vertexes which GL 2 data has exceeds acceptable level Warning is always displayed on the status monitor or Remote UI regardless ...

Page 254: ... which specifies the image drawing range note that the image drawing range specified for the just previous page is applied if previous pages contain the command Command priority If image drawing range information is included in HP GL 2 data The output object area is in accordance with the image drawing range information The origin specified by the image drawing range information is drawn in the up...

Page 255: ...ecified When the image drawing range is specified When OFF Initial setting or Command priority is selected When the image drawing range is specified printing area is specified based on the setting The origin is specified on the upper left of the paper The figure below shows the printing image A Image drawing range specified by the command C Paper cut position If you select Detected size the graphi...

Page 256: ...cted The minimum image area is applied as the printed area The result is the same when you select Detected size See When Detected size is selected When Detected size is selected The minimum image range including images is detected based on image data in HP GL2 data In addition if the image drawing range is not specified by Command priority the minimum image range including images is detected as th...

Page 257: ...ndard size Cut to standard size and Auto rotation and Enlarge Reduce Fit to paper Use nesting function and Auto rotation Paper switching on a DOUBLE roll printer model and Auto rotation Paper switching on a DOUBLE roll printer model and Enlarge Reduce Specify scaling Detect image size and Oversize Detect image size and Print centered 257 ...

Page 258: ...ion is performed first followed by the Conserve paper process After Auto rotation is applied to the print data the image is printed with upper and lower blank areas removed Conserve paper AND Auto rotation EXAMPLE Print data image drawing range Image after auto rotation A Blank area Printed image 258 ...

Page 259: ...Printed without upper lower blank area 259 ...

Page 260: ...ssible Printing is done without Auto rotation if the size of the image after doing Enlarge Reduce Specify scaling would cause the image to run off the edge of the paper were Auto rotation executed Enlarge Reduce Specify scaling AND Auto rotation EXAMPLE Print data image drawing range Printed image with Enlarge Reduce Specify scaling only Printed image when the image runs off the edge of paper Auto...

Page 261: ...the standard size Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded A3 portrait is chosen as the optimal standard size based on the roll paper width and image size Next Print centered is performed in accordance with the A3 portrait Print data image drawing range A Virtual area for A3 size portrait B Virtual area for A4 size landscape Printed image when ON is select...

Page 262: ...A Position of cut Printed image when ON is selected for Print centered and ON is selected for Cut to standard size A Position of cut for A3 size portrait 262 ...

Page 263: ...rformed in accordance with the resulting standard size SMALL IMAGE EXAMPLE When A3 width roll paper is loaded A4 landscape is chosen as the optimal standard size based on the roll paper width and image size Next Auto rotation is performed in accordance with the A4 landscape Finally the image is enlarged and printed to match A4 size paper Print data image drawing range A Virtual area for A4 size Si...

Page 264: ...e roll paper width and image size Next Auto rotation is performed in accordance with the A3 portrait Finally the image is reduced and printed to match A3 size paper Print data image drawing range A Virtual area for A3 size Since the image does not fit on A3 size paper A3 portrait is chosen as the maximum standard size Image after auto rotation 264 ...

Page 265: ... Printed image after reduced A Position of cut for A3 size 265 ...

Page 266: ...rves paper or to prevent the image from running off the edges of the paper the images are laid out to fill the width of the roll paper and then printing is performed Use nesting function AND Auto rotation EXAMPLE Print data image drawing range The printing data images above are rotated for better paper usage auto rotation The images above are positioned as shown below If an image is running off th...

Page 267: ...The images are positioned as shown below and printing is performed 267 ...

Page 268: ...Both upper and lower roll paper loaded with paper fed from the upper roll Identify size is selected for Device settings Paper related settings Roll paper auto switching Auto select is selected for Device settings Print settings HP GL 2 print settings Paper settings Paper src When the output page is in portrait orientation image rotation is done first to conserve paper For a rotated image that is i...

Page 269: ...per already fed Actually printed If the lower roll of paper has smaller margins than the upper roll of paper from which the paper has been fed then paper is switched automatically and the image is printed on the lower roll paper 269 ...

Page 270: ...auto switching Auto select is selected for Device settings Print settings HP GL 2 print settings Paper settings Paper src EXAMPLE OF PAPER SWITCHING ON A DOUBLE ROLL PRINTER MODEL AND Enlarge Reduce Specify scaling A4 size image First the image is enlarged and then the paper that can be used for printing the enlarged image is selected A4 size image enlarged by 160 When the A1 width roll paper is l...

Page 271: ...he top bottom left and right margins When Detected size is selected for Detect image size and Disable is selected for Oversize Oversize is disabled and processing of the detected minimum image range is performed Margins are added within the detected minimum image range and parts of the image are cut off When Detected size is selected for Detect image size and Enable is selected for Oversize Oversi...

Page 272: ...e When OFF or Command priority is selected for Detect image size and Enable is selected for Oversize D Position of cut Cut at length of upper and lower margins added to length of command specified image drawing range When Detected size is selected for Detect image size and Disable is selected for Oversize E Position of cut Cut at length of minimum image range detected 272 ...

Page 273: ... When Detected size is selected for Detect image size and Enable is selected for Oversize F Position of cut Cut at length of upper and lower margins added to length of minimum image range detected 273 ...

Page 274: ... Detected size is selected for Detect image size Print centered is performed in accordance with the detected minimum image range Detect image size AND Print centered EXAMPLE When OFF or Command priority is selected for Detect image size A Command specified image drawing range Printed image A Position of cut Prints the command specified image drawing range in the horizontal center of the roll paper...

Page 275: ...Printed image A Position of cut Prints the minimum image range in the horizontal center of the paper 275 ...

Page 276: ... ISO B0 1000 0 1414 0 ISO B1 1000 0 707 0 ISO B1 707 0 1000 0 ISO B2 707 0 500 0 ISO B2 500 0 707 0 ISO B3 500 0 353 0 ISO B4 250 0 353 0 No standard Standard Size Portrait Width mm Height mm Standard Size Landscape Width mm Height mm JIS B0 1030 0 1456 0 JIS B1 1030 0 728 0 JIS B1 728 0 1030 0 JIS B2 728 0 515 0 JIS B2 515 0 728 0 JIS B3 515 0 364 0 JIS B3 364 0 515 0 JIS B4 364 0 257 0 JIS B4 25...

Page 277: ...990 6 No standard ARCH D 609 6 914 4 ARCH C 609 6 457 2 ARCH C 457 2 609 6 ARCH B 457 2 304 8 ARCH B 304 8 457 2 ARCH A 304 8 228 6 ARCH A 228 6 304 8 No standard Standard Size Portrait Width mm Height mm Standard Size Landscape Width mm Height mm DIN C0 917 0 1296 0 DIN C1 917 0 648 0 DIN C1 648 0 917 0 DIN C2 648 0 458 0 DIN C2 458 0 648 0 DIN C3 458 0 324 0 DIN C3 324 0 458 0 DIN C4 324 0 229 0...

Page 278: ...t 4 Tap Status print Note If you specify the administrator password tap Status print administrator The printer starts printing The following information is included Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model S N Printer serial number Firm Firmware version Boot Boot ROM version Date When the status print report was printed Paper Info Prints information on the loaded paper for each paper ...

Page 279: ...h setting value of Language selection Roll unit use setting 2 Each setting value of Roll unit use setting 2 Printed only when you select ON Maintenance Color calibration Setting value of Color calibration Usage Condition Hard disk information Hard disk capacity and Job box free space Hardware error History information of Hardware error Error History information of Recoverable error Warning History...

Page 280: ...D LOT NUMBER DATE OF IN STALLATION Print head lot number Head alignment performance log COUNTER Media Use of each specified media THE NUMBER OF CUTS Total number of cuts AFTER INSTALLATION Days of use 280 ...

Page 281: ...s Using Web Browser Setting Password Registering Printer s Root Certificate to Web Browser for SSL Communication Remote UI Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Self signed Certificate Setting Mail Server Receiving Printer Status by E mail 281 ...

Page 282: ...ollowing OS and the web browser iOS device OS iOS 8 0 or later Web browser iOS standard Web browser Mobile Safari Android device OS Android 4 1 or later Web browser Android standard Web browser Browser or Chrome macOS device OS Mac OS X 10 9 or later Web browser Safari 7 0 or later Windows device OS Windows 7 SP1 or later Web browser Internet Explorer 11 or later Google Chrome Mozilla Firefox 1 Ma...

Page 283: ...age to warn you that the secure connection is not guaranteed may appear 5 Select Log in The password authentication screen appears Note When the standard user mode is enabled choose either administrator mode or standard user mode to log on After choosing a mode and selecting Log in the password authentication screen of each mode appears 6 Enter password When the password authentication is complete...

Page 284: ...8 When you finish checking printer status and changing printer settings select Log out 9 Close web browser 284 ...

Page 285: ...en while this function is enabled Items for Maintenance Management Utilities This function allows you to set and execute the printer utility functions such as cleaning Job management This function allows you to display the job history and print it In addition you can delete jobs from this item Note When you are logging on in administrator mode you can restrict this function in standard user mode S...

Page 286: ...he remaining ink level and the error Setting Mail Server Receiving Printer Status by E mail You can disable any operations using the operation panel from Operation panel lock on Custom settings Note Some of the menu is available only when you logged on in administrator mode Other Items Printer status This function displays printer information such as the remaining ink amount the status and detaile...

Page 287: ...the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Display printer status on web browser 2 Select Security The menus appear 3 Select Administrator password setting 4 Select Change administrator password If the administrator password is not set registration confirming message is displayed Select Yes When message is displayed again ...

Page 288: ...t a standard user password by following the steps below 1 Display printer status on web browser 2 Select Security The menus appear 3 Select Standard user mode settings 4 When confirming message appears select Yes 5 Enter password and select OK Important The following character restrictions apply to the password Set the password by using 4 to 32 characters The allowed characters are single byte alp...

Page 289: ... Operating procedure may differ depending on the version of your web browser For other web browser refer to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate If the printer is connected via IPv6 using Windows you need to generate a server certificate using Remote UI For detai...

Page 290: ...arning screen matches printer s thumbprint select Yes 12 Select OK on Certificate Import Wizard screen The root certificate registration is completed For Safari 1 Select Download on Remote UI Downloading the root certificate is started 2 Open the downloaded file Keychain access starts up and Add Certificates screen is displayed 3 Select Add Information on the certificate is displayed Note You can ...

Page 291: ...tration We recommend that you make sure that the correct root certificate has been registered To make sure that the correct root certificate has been registered make sure that thumbprint of certificate information matches printer s thumbprint Follow the steps below Note Some Android devices cannot be checked the thumbprint of a registered route certificate 1 From Settings menu on your device selec...

Page 292: ...oid device a warning may appear even after registering the proper root certificate For Mobile Safari on iOS 1 Select Download on Remote UI Downloading the root certificate is started and then Install Profile screen is displayed 2 Select Install Warning screen is displayed Note If a password is set on your device entering a password may be required 3 Select Install 4 Select Install on displayed dia...

Page 293: ...For Windows 7 For macOS Operation procedure may differ depending on your OS version For Windows 10 Windows 8 1 The procedure below describes how to import a root certificate in Windows 10 Windows 8 1 1 Specify printer s IP address using web browser Enter the printer s IP address in the address bar of your web browser and press the Enter key The Remote UI screen appears 2 Click For secure communica...

Page 294: ... the following store on the Certificate Store screen 9 Select Trusted Root Certificate Authorities 1 Click Browse to open the Select Certificate Store screen 2 Select Trusted Root Certificate Authorities from the list and click OK 3 Click Next on the Certificate Store screen 10 Click Finish When the Completing the Certificate Import Wizard screen appears check the settings and click Finish For Win...

Page 295: ...Snap in from File menu The Add or Remove Snap ins screen appears 4 Add Certificate snap in 1 Select Certificates from Available snap ins list and click Add 2 Select Computer account for This snap in will always manage certificates for on the Certificates snap in screen and click Next 3 Select Local computer on the Select computer screen and click Finish 4 Click OK on the Add or Remove Snap ins scr...

Page 296: ...m Certificate on Console Root 2 Right click Certificates and select Import from All tasks 2 Specify certificate file to import 1 Click Next 2 Specify the certificate file to import on File name and click Next 3 Specify certificate store 1 Click Place all certificates in the following store 2 Select Trusted Root Certificate Authorities for Certificates Store 4 Finish certificate import wizard 1 Cli...

Page 297: ...certificate in macOS 1 Specify printer s IP address using web browser Enter the printer s IP address in the address bar of your web browser and press the Enter key The Remote UI screen appears 2 Click For secure communication The For secure communication screen appears 3 Click Download The root certificate will be downloaded 4 Open downloaded certificate file When the download procedure is complet...

Page 298: ...settings LAN settings Confirm LAN settings LAN setting list or WLAN setting list Yes in this order and check Root cert thumbprint SHA 1 or Root cert thumbprint SHA 256 to check the root certificate thumbprint of the printer 7 Click Always Trust If the fingerprint of certificate detail information matches printer s thumbprint display information on certificate from the menu or by double clicking th...

Page 299: ...ct Device settings LAN settings Other settings in this order and select Yes for Reset SSL certificates from the operation panel Checking Printer s IP Address 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations The Device settings screen appears 3 Tap LAN settings 4 Tap Confirm LAN settings 5 Tap LAN setting list or WLAN setting list according to the printer...

Page 300: ...h setting item Signature algorithm Select SHA256 Public key length bits Select 2048 bits Specify the expiration date Enter the date you generated the server certificate on Valid from Enter the date the server certificate expires on Valid to Enter the common name Enter the value in Common name you checked and wrote down on IPv6 link local address shown on the touch screen Note When you enter the co...

Page 301: ...ppears Note If you cannot access to Remote UI after you restart LAN reload your web browser Checking Generated Server Certificate 1 Select Security on Remote UI 2 Select SSL TLS settings The SSL TLS settings screen appears 3 Select Check key and certificate The Check key and certificate screen appears Make sure the issuer of the root certificate is displayed on Issuer and the value you entered is ...

Page 302: ...Set mail server 4 Select Set mail server The setting items for mail server appear 5 Specify mail server settings Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you use the secure connection SSL Don...

Page 303: ...hentication Use APOP authentication Select if you send the password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have all been removed If you specify the e mail address of your everyday be sure to disable this setting as unread e mail is not deleted We recom...

Page 304: ...fy the information settings by following the steps below 1 Display printer status on web browser 2 Select Device settings The menus appear 3 Select Status notification e mail 4 Select Notification recipients The screen to register the destination appears 5 Specify destination settings Up to 5 destinations can be registered by following the steps below 1 Select number of destination 2 Select Regist...

Page 305: ...The resending setting is completed 305 ...

Page 306: ...ge Ink Tank Cover Inside Operation Panel Stand Parts Parts of the Basket Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer s Hard Disk Optional accessories Roll Unit Parts of the Roll Unit Stacker Parts of the Stacker 306 ...

Page 307: ...Printer Parts Front Back Top Cover Inside Carriage Ink Tank Cover Inside Operation Panel Stand Parts Parts of the Basket 307 ...

Page 308: ... roll C Roll holder Slot Slide the Roll Holder into this slot D Roll Holder Load the roll on this holder E Holder Stopper Secure the roll on the Roll Holder with this part F Release Lever To release paper retainer lift the lever G Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge H Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absor...

Page 309: ... moving it See Stand Parts J USB flash drive port Insert a USB flash drive to this port K Touch Screen Use this screen to operate the printer and check the printer status See Operation Panel L Ink Tank Cover Open this cover to replace the ink tank See Ink Tank Cover Inside 309 ...

Page 310: ... connections C Wired LAN Connector Connect an Ethernet cable to this port The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer D Power Cord Connector Connect the power cord to this connector E Roll Unit Power Supply Inlet Connect the connection cord for the roll unit F Spare Ink Box Stores the ink tank that is not used 310 ...

Page 311: ...t Line Align paper with this line when loading it E Carriage Moves the print head It serves a key role in printing See Carriage F Carriage Shaft The Carriage slides along this shaft G Platen The print head moves across the platen to print Vacuum holes on the platen hold paper in place H Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing I Paper R...

Page 312: ...s the line misalignment when printing B Print Head Locking Cover Secures the print head C Print Head The printhead is equipped with ink nozzles The carriage serves a key role in printing D Print Head Lock Lever Lock print head locking cover 312 ...

Page 313: ...f No ink tank is installed or the ink level detection function is disabled Flashing Ink tank is empty Note When there is little ink left the ink lamp is lit and appears on the touch screen C Ink Tank Cartridges of ink in various colors D Ink Tank Lock Lever A lever that locks the ink tank in place and protects it Lift and lower the lever when replacing an ink tank To open it lift the stopper of th...

Page 314: ...ee Using the Basket and Example Basket Configurations C Locking Caster A locking caster that when the lock is in the ON position immobilizes the printer When moving the Stand be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking casters are locked the floor may become scratched D Accessory Pocket Store printer manuals assembly tools and oth...

Page 315: ...Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer s Hard Disk 315 ...

Page 316: ...il box Do not save print jobs in the common box Save print jobs sent from sources other than the printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Preempt jobs Operations with held jobs Mail box management Move saved jobs Modify saved jobs Modify mail boxes Print a list of saved jobs Display a list of saved jobs Other operati...

Page 317: ... Using Remote UI Using Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Printer information Menu Operations 3 Tap Hard disk information The free hard disk space appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Hard disk information The free hard disk space is shown in the upper right corner 317 ...

Page 318: ...data stored on the printer s hard disk Choose this method for relatively fast erasure Because only the file management data is erased the print job data itself is not erased Fast secure Erases the data encryption key specified for the hard disk drive Specifying the encryption key again does not allow you to read and use data saved in the past safely and fast Select to erase highly confidential dat...

Page 319: ...Optional accessories Roll unit Parts of the Roll Unit Stacker Parts of the Stacker 319 ...

Page 320: ...llowing roll unit with this printer roll unit RU 42 For details on the main parts of the roll unit see Parts of the Roll Unit Note For instructions on installing the roll unit see the documentation provided with the roll unit 320 ...

Page 321: ...rewinds the paper F Rewind Button You can rotate the roll unit the desired amount as long as winding is not in progress When the winding direction is set to inward winding the unit rewinds the paper when it is set to outward winding the unit takes up the paper G Auto Take up Pause Button Pauses and resumes the taking up of paper H Inward Outward Winding Changeover Switch Changes the winding direct...

Page 322: ... L Feed Flap Switch Change the feed flap position depending on the roll unit mode M Roll Holder Load the roll on this holder N Holder Stopper This part secures the roll paper on the Roll Holder 322 ...

Page 323: ...cker be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking casters are locked the floor may become scratched Note For instructions on installing the stacker see Setup Guide provided with the stacker Depending on your region these might be included as standard or they might be available as optional accessories 323 ...

Page 324: ...f the stand E Stand A stand that holds the stacker Equipped with casters to facilitate moving the printer When using the stacker with the Position 2 the Position 3 or the Position 4 attach the rod adjustable to the upper of the stand Example Stacker Configurations F Paper Stopper When stacking printed materials with a 24 inch width or of A1 portrait attach it to the lower of the second part from t...

Page 325: ...ce Setup Utility Windows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Other Network Information Network Settings IJ Network Device Setup Utility Mac OS IJ Network Device Setup Utility Starting Up IJ Network Device Setup Ut...

Page 326: ...on a Network macOS Settings on Print Server Settings on Client PC Restrictions on Printer Sharing Connecting Smartphone Tablet to Printer via Wireless LAN Connecting Smartphone Tablet to Printer via Wireless LAN Router 326 ...

Page 327: ...ith Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wireless LAN Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting 327 ...

Page 328: ...Connection Connect the printer to a smartphone tablet via wireless LAN Select one of the methods below for wireless LAN connection Connecting using a wireless router Note USB connection with a computer is available even while the printer is connected to a computer or smartphone tablet Connecting without a wireless router Wireless Direct For more on wireless LAN connection Restrictions 328 ...

Page 329: ...sing a LAN cable Note USB connection with a computer is available even while the printer is connected to a computer via wired LAN For more on wired LAN connection What Is Ethernet Cable Restrictions USB Connection Connect the printer to a computer using a USB cable 329 ...

Page 330: ...For more on USB connection What Is USB Cable 330 ...

Page 331: ...vice name Canon TX 4000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Wireless Direct Defaults Item Default SSID Identifier for wireless direct DIRECT abXX TX 4000 1 Password YYYYYYYYYY 2 Wireless LAN security WPA2 PSK AES Wireless Direct...

Page 332: ... 2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s wireless MAC address 332 ...

Page 333: ... those on detection result screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following methods Display on the touch screen MAC address LAN settings Serial number Printer information Print the network settings Printing Network Settings ...

Page 334: ...mputer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For macOS To connect an additional computer to the printer via LAN or to change from USB to LAN connection follow the instructions on the Canon website 334 ...

Page 335: ...p Test print If you specify the administrator password enter the password 5 Tap Print LAN details 6 Tap Yes The printer starts printing network settings information Note You can also print the printer s network settings Tap Device settings on the HOME screen tap LAN settings and Confirm LAN settings in this order and then tap Print LAN details and tap Yes The printed network settings information i...

Page 336: ...iltering Permission Address IP filtering permission address Start Address 1 Start address 1 XXX XXX XXX XXX End Address 1 End address 1 XXX XXX XXX XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XX...

Page 337: ...ring SNMP filtering setting information IP Filtering Prohibit Address IP filtering prohibit address Start Address 5 Start address 5 XXX XXX XXX XXX End Address 5 End address 5 XXX XXX XXX XXX Use Single On 5 Use single on 5 On Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On Off IP Filtering Select IP filtering method Disabled Enabled IP ...

Page 338: ...n 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XXX XXX XXX XXX Use Single On 3 Use single on 3 On Off Start Address 4 Start address 4 XXX XXX XXX XXX End Address 4 End address 4 XXX XXX XXX XXX Use Single On 4 Use single on 4 On ...

Page 339: ...address IP Address 1 IP address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 1 Prefix length 1 XXX 0 to 128 IP Address 2 IP address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 2 Prefix length 2 XXX 0 to 128 IP Address 3 IP address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 3 Prefix length 3 XXX 0 to 128 IP Address 4 IP address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXX...

Page 340: ...o IPv6 filtering permission information IP Filtering Start Address 1 IP filtering start address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off LAN Setting Basic setting information IPv6 Info IPv6 setting information Wired LAN Control Filtering SNMP filtering setting infor...

Page 341: ... Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off IP Filtering Start Address 3 IP filtering start address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 3 IP filte...

Page 342: ...X XXXX XXXX Use Single On 2 Use single on 2 On Off LAN Setting Basic setting information IPv6 Info IPv6 setting information Wired LAN Print Filtering Print filtering setting information IP Filtering Start Address 3 IP filtering start address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 3 IP filtering end address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 3 Use si...

Page 343: ...X XXXX XXXX Use Single On 3 Use single on 3 On Off IP Filtering Start Address 4 IP filtering start address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 4 Use single on 4 On Off IP Filtering Start Address 5 IP filtering start address 5 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Add...

Page 344: ...dress 5 MAC address 5 XX XX XX XX XX XX Proxy Setting Proxy server setting information Use Proxy Use proxy server On Off Proxy Server Address Proxy server address XXXXXXXXXXXXXXXX up to 128 characters Proxy Port Number Proxy port specification 1 to 65535 Use User Authority Mode Use user authority mode On Off Proxy Server User Name Proxy server user name XXXXXXXXXXXXXXXX up to 64 characters Wireles...

Page 345: ...pe for Wireless LAN Wire less direct Disabled WPA2 PSK TKIP WPA2 PSK AES Protocol Setting Protocol setting information Printer Name Printer name XXXXXXXX up to 16 characters Use LPR Use LPR On Off Printer Location Printer location XXXXXXXX up to 16 characters Use Wired Power Save Discontinuous reception Wired LAN On Off Use Wireless Power Save Discontinuous reception Wireless LAN On Off Use RAW Us...

Page 346: ...triction MIB access restriction Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES User2 User 2 User Name User name XXXXXXXX up to 32 characters Use SNMPv3 Use SNMPv3 On Off MIB Access Restriction MIB access restriction Read Only Read Write Securit...

Page 347: ... Null AES DES User5 User 5 User Name User name XXXXXXXX up to 32 characters Use SNMPv3 Use SNMPv3 On Off MIB Access Restriction MIB access restriction Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES Dynamic DNS Setting Dynamic DNS setting IPv4 I...

Page 348: ... Bonjour Use Bonjour On Off Bonjour Service Name Bonjour service name Bonjour service name Up to 50 al phanumeric characters 802 1X Setting 802 1X setting information Authority Type Enable disable 802 1X and authority type Do not use EAP TLS EAP TTLS PEAP EAP TTLS Type Internal authority type for EAP TTLS MSCHAPv2 PAP Weak Encryption Restriction Weak encryption restriction Do not restrict Restrict...

Page 349: ...aracters User5 User 5 User Name User name XXXXXXXX up to 32 characters User6 User 6 User Name User name XXXXXXXX up to 32 characters User7 User 7 User Name User name XXXXXXXX up to 32 characters User8 User 8 User Name User name XXXXXXXX up to 32 characters User9 User 9 User Name User name XXXXXXXX up to 32 characters User10 User 10 User Name User name XXXXXXXX up to 32 characters Email Setting E m...

Page 350: ...y address 1 XXXXXXXX up to 128 characters Notice Conditions 1 Notice conditions 1 Job End Job end On Off Error Occurred Error occurred On Off Warning Occurred Warning occurred On Off Signature 1 Signature 1 XXXXXXXX up to 128 characters To Address 2 To address 2 XXXXXXXX up to 128 characters Reply Address 2 Reply address 2 XXXXXXXX up to 128 characters Notice Conditions 2 Notice conditions 2 Job E...

Page 351: ...ngs For macOS Follow the instructions on the Canon website to redo setup Changing Wireless LAN Connection Method Follow either procedure below to change wireless LAN connection method infrastructure or wireless direct For Windows Use the Setup CD ROM or follow the instructions on the Canon website to redo setup Perform settings on the Network Settings screen on IJ Network Device Setup Utility Impo...

Page 352: ... For macOS Follow the instructions on the Canon website to redo setup 352 ...

Page 353: ...later Google Chrome Mozilla Firefox For more on Remote UI refer to Configuration changes using the Web Browser Important Enable JavaScript and cookies in the web browser If you access Remote UI with the printer name instead of its IP address make sure the DNS settings are correctly configured Depending on the network environment you may not be able to start Remote UI Make sure Do not restrict is s...

Page 354: ...uter connect the cable to the LAN side of the router Make sure the network devices e g hub or router are turned on IP address is not assigned If you specify the printer s IP address automatically enable DHCP on the router If you specify the printer s IP address manually the address is disabled because it is out of the valid range You specified 0 0 0 0 as the IP address for example Specify the vali...

Page 355: ...t allow more than 5 devices to be connected If you add a device to connect disconnect a device you do not use before adding the device A link local address is assigned Perform printer setup again The security key specified for the wireless router may not match that you entered The security key is case sensitive Enter the correct security key The specified SSID is left default value The SSID is not...

Page 356: ...IJ Network Device Setup Utility Mac OS IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings 356 ...

Page 357: ...puter on which it is installed In addition IJ Network Device Setup Utility restores the status of the printer and computer Important To use the printer over LAN make sure you have the equipment necessary for the connection type such as a wireless router or a LAN cable When you install IJ Network Device Setup Utility disable block function of firewall 357 ...

Page 358: ...ect IJ Network Device Setup Utility When you start up IJ Network Device Setup Utility the screen below appears Enter the password specified for your computer and select Install Helper IJ Network Device Setup Utility starts diagnosis and repair of network Diagnosing and Repairing Network Settings 358 ...

Page 359: ... Support Diagnosis and Repair Function IJ Network Device Setup Utility starts checking the computer settings when it starts up Perform operations following the instructions on the screen Note This function checks the following items whether the computer is connected to the router whether a web page on the Internet can be viewed whether the printer can be detected on the network whether the signal ...

Page 360: ...nction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 560 PRO 540S PRO 560S PRO 2000 PRO 4000 PRO 6000 PRO 4000S PRO 6000S TS9000 series TS8000 series TS6000 series TS5000 series MG3000 series E470 series 360 ...

Page 361: ...Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wireless LAN Communication 361 ...

Page 362: ...oes not support ad hoc communication Admin Password Administrator password in IJ Network Device Setup Utility to restrict access to network users It must be entered to access the printer and change printer settings AES An encryption method It is optional for WPA Strong cryptographic algorithm adopted within U S government organizations for information processing Authentication Method The method th...

Page 363: ...A relay device to connect to another network such as a router or a computer Default router address A default IP address set for a router DHCP server functionality The router assigns an IP address automatically whenever the printer or the personal computer on a network starts up DHCPv6 A protocol to assign necessary information automatically when a computer connects to network DHCPv6 can be used wh...

Page 364: ...ven when using two or more antennas simultaneously or obtaining a bigger transfer rate than before by using multiple communication channels at the same time the transmission speed may be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g I...

Page 365: ...automatically from a specific prefix information of current network fe80 and an interface identifier generated from printer s MAC address Link Quality The status of the connection between the wireless router and the printer excluding noise interference is indicated with a value from 0 to 100 LPR A platform independent printing protocol used in TCP IP networks It does not support bidirectional comm...

Page 366: ...k name or a wireless router name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name Stealth In the stealth mode a wireless router hid...

Page 367: ...without turning off the power W WCN Windows Connect Now Users running Windows Vista or later can obtain the setting information directly via wireless network WCN NET WEP WEP Key An encryption method employed by IEEE 802 11 Shared security key used to encrypt and decrypt data sent over wireless networks This printer supports key length of 64 bits or 128 bits key format of ASCII code or Hexadecimal ...

Page 368: ...haracters or a 64 digit hexadecimal value WPA2 Security framework released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authentication methods PSK that can be used without an authentication server plus WPA2 802 1x that do require an authentication server ...

Page 369: ...to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed If you use a printer with Wireless Direct you cannot perform the following settings Specifying an IP address manually Enabling disabling IPv6 369 ...

Page 370: ... to enable communications When using IJ Network Device Setup Utility you may be prompted to enable or disable communications depending on the firewall function of the security software If so choose to enable communications If you cannot set up the printer temporarily disable the firewall function of the security software or operation system Important If you disabled the firewall function disconnec...

Page 371: ...and wireless router Radio frequency interference may cause sending print jobs or printing speed to slow down Microwave oven Baby monitor Wireless mouse Wireless keyboard Wireless earphone headphones Wireless camera e g security camera We recommend you take measures below to avoid radio frequency interference Place the devices above as far away from the printer or wireless router as possible Turn t...

Page 372: ...eck whether the network settings have been set This section describes the procedure for sharing a printer among Mac Settings on Print Server This section describes how to set up a computer that connects with this printer Settings on Client PC This section describes the procedure for setting a computer that uses this printer though a network When you execute print the data is sent to the printer th...

Page 373: ... to be used has been added Open System Preferences and select Printers Scanners The printer list displays the printers that are connected to the computer 3 Set sharing Check the Share this printer on the network check box Note Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer The se...

Page 374: ...em Preferences and select Printers Scanners Click to display the printer list 3 Add a printer to be shared Select a shared printer displayed in the printer list and then click Add The setup on the client systems is now completed Note The print procedures are the same as when the computer is connected directly to the printer with a USB cable At the Page Setup dialog select the printer that is conne...

Page 375: ...river from our web site Use printer sharing with users who have the administrator privilege Depending on how the computer is connected with the printer the computer may not be able to access the function information that was set on the printer and display the correct settings Media information on the printer driver cannot be changed when using a client machine When using on the client side it is n...

Page 376: ...hone or tablet to printer via a wireless LAN router Connecting Smartphone Tablet to Printer via Wireless LAN Router To connect a smartphone or tablet to printer without a wireless LAN router Connecting Smartphone Tablet to Printer Directly via Wireless LAN Direct Connection 376 ...

Page 377: ...inistrator password is required to change settings if it is enabled for changing settings using the operation panel Check the usage restrictions and change the printer LAN setting Restrictions Checking Printer LAN Setting Make sure the icon is displayed on the upper right on the HOME screen If the icon is not displayed follow the procedure below to enable wireless LAN and to connect the printer to...

Page 378: ...Enter wireless LAN router password Your device is connected to the printer 5 Start printing from application For iOS device 1 Open Settings menu on your device 2 Enable Wi Fi 3 Select wireless router SSID you use from detected device list 4 Enter wireless LAN router password Your device is connected to the printer 5 Start printing from application 378 ...

Page 379: ...stments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 379 ...

Page 380: ...Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 380 ...

Page 381: ...e after replacing the print head After executing Print head angle adjustment adjust the print head position Adjusting Line Misalignment If printed vertical lines are warped or colors are out of alignment execute Print head alignment in the touch screen menu to adjust the print head position First execute Auto standard of Print head alignment If the print result is not improved execute Auto fine or...

Page 382: ...sheet of unused paper of at least A4 Letter size Perform adjustment as follows 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specified on the printer Adjustment cannot be completed correctly unless the loaded paper ...

Page 383: ...ustment lever with the red square and close the top cover A test pattern is printed for adjustment Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 383 ...

Page 384: ...ver and move angle adjustment lever to match number or square of straightest set of lines If no single set of lines is perfectly straight move the angle adjustment lever to a position between the numbers or between the number and the square of the two sets of lines that are least misaligned 9 Close the top cover 384 ...

Page 385: ...The print head is now straight and adjustment is complete 385 ...

Page 386: ...r printing This function is not available with Tracing Paper Translucent Matte Film or Clear Film Note After print head replacement execute Print head alignment When Print pattern after new head is set to ON print head position adjustment is automatically executed after print head replacement To change the paper type or for more beautiful color borders perform Auto standard To ensure clear quality...

Page 387: ...er matches the settings 2 Tap Maintenance on HOME screen Touch Screen The Maintenance screen appears 3 Tap Print head alignment 4 Tap Auto standard or Auto fine A confirmation message appears 5 Tap Yes The paper source setting screen appears 6 Tap paper source with loaded paper A test pattern is printed for adjustment Note If you are printing on sheets smaller than A2 size a confirmation message p...

Page 388: ...justment Paper to Prepare When using rolls An unused roll at least 10 00 inches 254 0 mm wide When using sheets Three sheets of unused paper A4 Letter size or larger or one sheet when using A2 or larger Perform adjustment as follows 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer Import...

Page 389: ...attern D 1 and determine the number with straight lines A Example with straight lines B Example with misaligned lines Note If two patterns seem equally good and you cannot decide which one is better choose an intermediate value For example choose 11 if you cannot decide whether pattern 10 or 12 is better 9 Repeat steps 7 8 to specify adjustment value for D 2 to D 41 Note that D 6 D 12 D 18 D 24 D ...

Page 390: ...becoming caught on the print head may jam or result in printed documents that are soiled Note Raise or lower print head depending on nature of the problem Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white banding occurs 1 Tap paper setting display area on HOME screen Touch Screen The Paper settings screen appears 2 Tap paper source for print head h...

Page 391: ... optimal for the ambient temperature and humidity You can check the setting for the previous print job in Values applied with auto settings Printer information When Auto is set to OFF the setting selected during this procedure is applied Depending on the type of paper some setting values may not be available 391 ...

Page 392: ...Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 392 ...

Page 393: ...Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine Tuning Paper Feed Amount Adjusting Line Length 393 ...

Page 394: ...2 Flick HOME screen and tap Maintenance Menu Operations 3 Tap Paper feed adjustment 4 Tap Set priority 5 Tap paper to adjust 6 Tap setting Prioritize print quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adjust print quality settings are applied When Paper feed fine adjustment is executed the Paper feed fine adjustment settings are applied in addition to the...

Page 395: ...ustment Method If additional fine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length This may take some time depending on the type of paper Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets One s...

Page 396: ...6 Tap paper to adjust A test pattern is printed for adjustment and adjustment is finished 396 ...

Page 397: ...aper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Two sheets of unused paper of at least A4 Letter size Follow the procedure below to adjust 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on...

Page 398: ...le choose 11 if you cannot decide whether pattern 10 or 12 is better 8 Tap number you decided Test pattern B is printed for manual adjustment Note If you printed test pattern A on a sheet follow the instructions on the screen and use another sheet of the same type of paper Additionally after test pattern B is printed follow the instructions on the screen and remove the sheet 9 Examine test pattern...

Page 399: ... priority in Paper feed adjustment Always execute Adjust print quality before Paper feed fine adjustment Once you execute Adjust print quality the Paper feed fine adjustment value will revert to 0 Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust 1 Flick HOME screen and tap Maintenance while printing is in progress Menu Operations 2 Tap Paper feed fine adj...

Page 400: ...ts One sheet of unused paper of at least A4 Letter size High precision ruler Follow the procedure below to adjust 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specified Adjustment cannot be completed correctly unless the loaded paper matches the settings 2 Flic...

Page 401: ...ead you will measure a document already printed to determine the discrepancy 6 Tap amount of discrepancy If the scale is shorter than the actual size use a positive setting value If it is longer use a negative value The feed amount can be adjusted in 0 02 increments 401 ...

Page 402: ...n the platen may improve results Important Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled 1 Flick HOME screen and tap paper information area Menu Operations 2 Tap paper to change vacuum strength on Paper settings screen 3 Tap Paper settings 4 Tap Advanced 5 Tap Transport unit vacuum strength 6 Tap vacuum strength 402 ...

Page 403: ...Color Management Device Management Console Guide 403 ...

Page 404: ...cing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade Cutter Blade Replacing the Cutter Blade Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning th...

Page 405: ...leaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 405 ...

Page 406: ...Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 406 ...

Page 407: ...l oz 160 ml Colors Model number Matte Black PFI 110 MBK Black PFI 110 BK Cyan PFI 110 C Magenta PFI 110 M Yellow PFI 110 Y 11 2 fl oz 330 ml Colors Model number Matte Black PFI 310 MBK Black PFI 310 BK Cyan PFI 310 C Magenta PFI 310 M Yellow PFI 310 Y 407 ...

Page 408: ... 7 fl oz 700 ml Colors Model number Matte Black PFI 710 MBK Black PFI 710 BK Cyan PFI 710 C Magenta PFI 710 M Yellow PFI 710 Y Note For instructions on replacing the ink tanks see Replacing Ink Tanks 408 ...

Page 409: ...r problems We recommend using up an ink tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing quality How to Replace an Ink Tank If a message indicates you shou...

Page 410: ...screen Removing ink tank 5 4 fl oz 160 ml 11 2 fl oz 330 ml 1 Open ink tank cover and check ink lamp The ink lamp flashes if there is no ink left Important Avoid jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks Jarring the printer during printing may affect printing quality 2 Pull forward handle part A of ink tank lock lever of color to replace wh...

Page 411: ...3 Pull out ink tank lock lever 1 Pull ink tank lock lever straight up 2 Pull ink tank lock lever toward the front 3 Push ink tank lock lever firmly down until it does not return 411 ...

Page 412: ...ps A and then tap OK Important Store the removed ink tank with ink remaining with the ink holes B facing up Otherwise ink may leak and cause stains Put the removed ink tank in a plastic bag and close the bag Note Dispose of the used ink tank in accordance with local regulations 412 ...

Page 413: ...d jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks Jarring the printer during printing may affect printing quality 2 Pull forward handle part A of ink tank lock lever of color to replace while pressing button at B 3 Pull out ink tank lock lever 1 Pull ink tank lock lever straight up 413 ...

Page 414: ... ink tank lock lever toward the front 3 Push ink tank lock lever firmly down until it does not return Note Check that the ink tank lock lever does not return 4 Remove ink tank by handle A and then tap OK 414 ...

Page 415: ... holes B facing up Otherwise ink may leak and cause stains Note Dispose of the used ink tank in accordance with local regulations Loading ink tank 5 4 fl oz 160 ml 11 2 fl oz 330 ml 1 Before opening the pouch tilt the ink tank to the left and right gently seven or eight times 415 ...

Page 416: ...ect printing quality Note If the ink tank is at a low temperature allow it to warm up to room temperature before installing 2 Open the pouch and remove the ink tank Important Never touch the ink holes A or the metal contacts B This may cause stains damage the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 41...

Page 417: ...e holder if the color or orientation is incorrect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 5 Push handle part of ink tank lock lever firmly all the way in 417 ...

Page 418: ...6 Make sure ink lamp is lit Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 418 ...

Page 419: ...stead of just your wrist If you agitate the ink tank using just your wrist you may injure your wrist Important Do not remove and agitate an ink tank that has already been installed in the printer Ink may leak out Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality Note If the ink tank is at a low temperature allow it to warm up to room temper...

Page 420: ... This may cause stains damage the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 3 Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear 420 ...

Page 421: ...rrect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 5 Push handle part of ink tank lock lever firmly all the way in 421 ...

Page 422: ...6 Make sure ink lamp is lit Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 422 ...

Page 423: ...423 ...

Page 424: ...b ink tanks When the remaining ink is low will appear on the remaining ink level When ink runs out will appear See the figure below If the touch screen indicates to replace the ink tank replace the ink tank If a message is displayed indicating to check the remaining ink levels or after tasks that consume a lot of ink such as large format printing or head cleaning check the remaining levels and rep...

Page 425: ...ting the remaining ink level is disabled will appear on the remaining ink level After replacing ink tanks ink starts filling in the sub ink tanks While sub ink tanks are filling with ink will appear on the remaining ink level 425 ...

Page 426: ...ing Ink Tank Levels Before print jobs and maintenance that consume a lot of ink If little ink is left there may not be enough for large format printing head cleaning and maintenance which require a lot of ink Replace or prepare to replace the ink tanks in the following situations If message for ink replacement appears on touch screen When the ink runs out the Status lamp flashes orange a message r...

Page 427: ...Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 427 ...

Page 428: ...Print Head When purchasing check the Model number Model number PF 06 Note For instructions on replacing the print head see Replacing the Print Head 428 ...

Page 429: ...st A4 Letter size 1 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 2 Tap Maintenance on HOME screen Touch Screen The Maintenance screen appears 3 Tap Print nozzle check pattern A confirmation message appears 4 Tap Yes The printer now prints a test pattern for checking the nozzles 5 Check...

Page 430: ...If horizontal lines are faint or incomplete execute print head cleaning Cleaning the Print Head 430 ...

Page 431: ...Use this mode if printing is not improved after Deep cleaning System cleaning consumes a very large amount of ink Performing this frequently consumes the ink faster Perform this only when needed It takes about 4 to 5 minutes Important Do not remove the maintenance cartridge or ink tanks during Cleaning Deep cleaning or System cleaning Ink may leak or an error may occur If printing is not improved ...

Page 432: ...creen appears 2 Tap Print head cleaning 3 Tap Cleaning Deep cleaning or System cleaning 4 Tap ink group to be cleaned All colors Pattern 1 MBK1 BK MBK2 Pattern 2 Y M C A confirmation message appears 5 Tap Yes Head cleaning is now executed 6 Print a test pattern to check the nozzles and determine whether cleaning has cleared the nozzles Checking for Nozzle Clogging 432 ...

Page 433: ...e print head pouch until immediately before installation After removing the print head from the pouch install it right away If the print head is left as is after the pouch is opened the nozzles may dry out which may affect printing quality How to Replace Print Head Caution When replacing the print head immediately after printing wait a few minutes before replacing it The metal parts of the print h...

Page 434: ...rmation message appears 5 Tap Yes Ink begins being drawn in When it finishes instructions for the print head replacement procedure appear on the touch screen It takes about 3 minutes for ink to be drawn into the system and remove ink from the print head 6 Open top cover 7 If the print head locking cover and print head lock lever are dirty use a damp cloth that you have wrung out completely to wipe...

Page 435: ...ink tube stabilizer C Touching these may cause malfunction 8 If ventilation duct A is dirty use damp cloth that you have wrung out completely to wipe it clean If the carriage is obscuring the ventilation duct move the carriage manually before cleaning the duct 435 ...

Page 436: ...9 Pull down print head lock lever toward the front while holding its center A with your fingertip 10 Grab grip A and open print head locking cover 11 Grab grips A remove print head and then tap OK 436 ...

Page 437: ...is to become adhered to the metal contacts of the carriage These may damage the printer Note Dispose of the used print head in accordance with local regulations 12 Take new print head out of its pouch by grabbing grips A 13 Remove orange protective caps A B Grab grip C to remove protective cap B 437 ...

Page 438: ...ad or otherwise safely out of the way to avoid spilling ink and staining your clothes or the surrounding area If ink accidentally spills wipe off the ink with a dry cloth If you need to put a print head somewhere temporarily before installation do not set it down with the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the printing quality Do not r...

Page 439: ...15 Lower print head locking cover to front and lock print head 16 Lower print head lock lever toward the back 17 Close top cover 439 ...

Page 440: ...s being filled definitely do not remove the ink tank or maintenance cartridge Ink may leak out Note Print head position adjustment is executed when Print pattern after new head is set to ON Follow the instructions on the touch screen to load paper Auto maintenance settings 440 ...

Page 441: ...Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 441 ...

Page 442: ...Maintenance Cartridge When purchasing check the Model number Model number MC 30 Note For instructions on replacing the maintenance cartridge see Replacing the Maintenance Cartridge 442 ...

Page 443: ...placing the maintenance cartridge The maintenance cartridge may become damaged or ink may leak out To prevent ink from leaking from a used maintenance cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the maintenance cartridge after it has been used Handle the maintenance cartridge carefully during replacement The ink...

Page 444: ...ge the maintenance cartridge 5 Open maintenance cartridge cover 6 Hold the used maintenance cartridge by the grip A with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom keeping it level as you pull it out 444 ...

Page 445: ...t used maintenance cartridge in supplied plastic bag and store on flat surface 8 Check the top and bottom of the maintenance cartridge place in the box and store the box on a flat surface Important Always put the used maintenance cartridge back in the box and store the box on a flat surface Note Dispose of the used maintenance cartridge in accordance with local regulations 9 Wipe away any soiling ...

Page 446: ...intenance cartridge level insert it all the way in The maintenance cartridge is initialized Important Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged 11 Close maintenance cartridge cover 446 ...

Page 447: ...447 ...

Page 448: ...enance cartridge info The Maintenance cartridge info screen appears If the touch screen indicates to replace the maintenance cartridge replace the maintenance cartridge If a message appears indicating to check the remaining capacity of the maintenance cartridge or before tasks that deplete much of the capacity such as head cleaning or preparations to move the printer check the remaining maintenanc...

Page 449: ...ridge Capacity When the maintenance cartridge capacity is drastically depleted Print head cleaning print head replacement and preparations to transfer the printer deplete much of the maintenance cartridge capacity In particular preparing to move the printer depletes a lot of the capacity Check the remaining maintenance cartridge capacity before this maintenance and replace the maintenance cartridg...

Page 450: ...Cutter Blade Cutter Blade Replacing the Cutter Blade 450 ...

Page 451: ...chasing check the Model number This cutter blade comes with a part for securing the cutter blade during installation Model number CT 07 Note For instructions on replacing the cutter blade see Replacing the Cutter Blade 451 ...

Page 452: ...iage moves and after it stops moving instructions for the cutter blade replacement procedure appear on the touch screen Note If you do not take action within 2 minutes cutter blade replacement is canceled In this case start over replacement from the beginning 4 Open top cover 5 If cutter blade is dirty use damp cloth that you have wrung out completely to wipe it clean Important Do not touch the li...

Page 453: ...6 Turn hex screw with hex wrench until loose 7 Remove cutter blade while holding A 453 ...

Page 454: ...emble the cutter blade Touching the blade may cause injury Note Dispose of the used cutter blade in accordance with local regulations 8 Install new cutter blade while aligning A to B and C to D 9 Install while aligning fixing part included with replacement cutter blade with center of cutter blade 10 Turn hex screw until securely fixed 454 ...

Page 455: ... blade does not come off If the cutter blade comes off this may damage the printer 11 Remove fixing part Important Always remove the fixing part Operating with the part installed may damage the printer 12 Close top cover A confirmation message appears 13 Tap Yes 455 ...

Page 456: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern 456 ...

Page 457: ...inter Webpage in General tab Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not know the password see Password and Cookie Related Topics Cleaning the Print Heads Printing a Nozzle Check Pattern Checking the Ink Status from Your Computer Updating Media Information in Printer Driver Correcting Media Infor...

Page 458: ...leaning Is there ink remaining in the tank Is the ink tank attached properly If the ink lamp is not lit remove it and attach it again Did you install the ink tanks in their correct positions 3 Execute cleaning Make sure that the printer is on and then click Yes Print head cleaning starts 4 Check the results Check the print results If cleaning the head once does not resolve the print head problem c...

Page 459: ...ystem cleaning if the status does not improve even after Deep cleaning is performed 1 Select Utilities from Remote UI 2 Click System cleaning Before running the system cleaning check the following items Check that the printer power is on Then press the tank cover open button on the printer and open the ink tank cover Check the following items for each ink Is there ink remaining in the tank Is the ...

Page 460: ...esults Important System cleaning consumes an extremely large amount of ink Executing system cleaning frequently will rapidly deplete your printer s ink supply Therefore execute system cleaning only when necessary Related Topic Printing a Nozzle Check Pattern 460 ...

Page 461: ...ing items for each ink Then if necessary perform Print nozzle check pattern Is there ink remaining in the tank Is the ink tank attached properly If the ink lamp is not lit remove it and attach it again Did you install the ink tanks in their correct positions 3 Print a nozzle check pattern Make sure that the printer is on and click Yes Printing of the nozzle check pattern begins 4 Check the print r...

Page 462: ...Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 462 ...

Page 463: ...t may have paper dust on it 1 Turn printer off Turning the Printer On and Off 2 Unplug power cord from outlet Caution Always turn off the printer and unplug the power cord before cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 3 Wipe away any residue and paper dust with damp cloth that you have wrung out completely and...

Page 464: ...ide the printer there is a risk of fire or electrical shock Important If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust Cleaning Inside the Top Cover 4 Plug power cord into outlet 464 ...

Page 465: ...ide the top cover becomes dirty it may soil the underside of paper We recommend cleaning the platen after borderless printing or printing on small paper If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust 1 Tap Maintenance on HOME screen Touch ...

Page 466: ...cale D carriage shaft E or ink tube stabilizer F Touching these may cause malfunction Note If the cleaning brush is dirty rinse it in water 6 Using a damp cloth that you have wrung out completely wipe inside the top cover to clean it 466 ...

Page 467: ... and output guide G and so on Warning Never use flammable solvents such as alcohol benzene or thinner If these substances come into contact with electrical components inside the printer there is a risk of fire or electrical shock Important Do not use a dry cloth to wipe inside the top cover This may create a static charge which may attract dust and affect the printing quality 7 Close top cover 467...

Page 468: ...468 ...

Page 469: ...ed in roll unit Removing the Lower Roll from the Roll Unit Option 2 Turn printer off Turning the Printer On and Off 3 Unplug power cord from outlet Caution Always turn off the printer and unplug the power cord before cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 4 Wipe away any residue and paper dust from areas A B t...

Page 470: ... flammable solvents such as alcohol benzene or thinner If these substances come into contact with electrical components inside the roll unit there is a risk of fire or electrical shock 5 Plug power cord into outlet 470 ...

Page 471: ...Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 471 ...

Page 472: ...need to execute Prepare to move Always follow the instructions of the service representative when preparing to transfer the printer The following lists transport restrictions by type of transport Move indoors on the same floor Usage Examples Move indoors by carrying Transport and storage in low temperature environments No Permitted angle of inclination All directions within 30 Required maintenance...

Page 473: ...tion message appears 6 Tap Yes The printer is now prepared for transfer When the preparation is finished instructions appear on the touch screen Remove the ink tanks before packing the printer Important If consumables must be replaced a message appears on the touch screen and preparation is disabled If the message appears tap OK and contact your Canon dealer for assistance 7 Open ink tank cover to...

Page 474: ...removed the ink may leak out 10 Replace maintenance cartridge currently being used with new maintenance cartridge Replacing the Maintenance Cartridge 11 Press ON button and turn off printer Packing Printer 1 Disconnect power cord and interface cable Important Turn off the printer before you unplug it Unplugging the printer before it is off and moving it may damage the printer If you accidentally u...

Page 475: ...ortant Attach the belt stopper that was removed and stored after initial installation Neglecting to attach the belt stopper may damage the printer Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 475 ...

Page 476: ... tape removal during installation 6 Remove basket or stacker by reversing installation procedure 7 Remove the stand by reversing the installation procedure when it was attached to the printer 8 Disassemble and repackage the stand by following the installation procedure in reverse 476 ...

Page 477: ...9 Repack roll holder holder stopper and printer in shipping materials and then package them in shipping box 477 ...

Page 478: ...tion always unlock the casters before moving the assembled Stand Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site Install the printer 1 Mount the printer on the assembled Stand and tighten the screws firmly Caution Moving the printer requires at least six people holding it on both sides Be careful to avoid back strain and other injuries...

Page 479: ...the printer Also open the top cover and remove stoppers and spacers inside the printer 3 If using roll unit refer to Setup Guide provided with roll unit and attach roll unit to Stand 4 Refer to Printer Stand Setup Guide and attach basket to Stand 479 ...

Page 480: ...g the power cord into the outlet 7 Press the power button to turn the printer on When Do you want to install the transported printer Do not install the ink tanks yet appears tap Yes 8 When instructions for loading ink tank appear on touch screen open ink tank cover and load ink tank 480 ...

Page 481: ...9 Attach the Roll Holder to the Roll Media See Loading Rolls on the Roll Holder 10 Load the Roll Media in the printer See Loading the Upper Roll on the Printer 481 ...

Page 482: ...11 Install the software Note that the driver installation procedure varies depending on the type of connection See Installing the Printer Driver Windows See Installing the Printer Driver macOS 482 ...

Page 483: ...function make sure the printer is connected to the Internet Note If the firmware update is not complete check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server is displayed on the touch screen select OK and try again after a while Check current version You can check the current firmware version Update notification sett...

Page 484: ...Specifications Specifications Print Area 484 ...

Page 485: ...Approx 62 8 x 38 8 x 46 inches 1593 x 984 x 1168 mm Main unit and Stand when using basket Basket Position 2 4 5 1 Approx 62 8 x 48 2 x 46 inches 1593 x 1222 x 1168 mm Main unit and Stand when using basket Basket Position 3 1 Approx 62 8 x 56 5 x 46 inches 1593 x 1434 x 1168 mm Main unit and Stacker with Stacker Position Closed 2 Approx 62 8 x 44 2 x 46 inches 1593 x 1122 x 1168 mm Main unit and St...

Page 486: ...y Common Box 100 jobs Personal Boxes 100 jobs Interface You can use both USB and LAN at the same time You cannot use wireless LAN and wired LAN at the same time USB Hi Speed USB To use Hi Speed USB your computer must support Hi Speed USB Addition ally the Hi Speed USB interface is completely backward compatible with USB 1 1 so the printer can be connected even if the computer interface is USB 1 1 ...

Page 487: ...ity WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK TKIP AES Setup WPS push button method PIN code method WCN WCN NET Easy wireless connect Other Admin password Operating Conditions If operating conditions of the operating system are high follow those Windows Compatible Operating System Stand ard supplied printer driver 32 bit version Windows 10 Windows 8 1 Windows 7 Use the latest Service Pack availabl...

Page 488: ...net connection is required to use the Online Manual To install the software while using Windows you must have a CD ROM drive or a network connection To install the software while using macOS you must have a network connection Ink For information on the ink the printer supports see Ink Tanks Paper For details on the compatible media types see Paper Information List Paper width For details on the pa...

Page 489: ...enarios Windows Prints without Edges Based on the Scenarios macOS Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Windows Printing to Oversized Paper Sizes macOS Sheets Printable Area A margin of 0 2 inch 3 mm on top 0 8 inch 20 mm on botto...

Page 490: ...less printing the margins on top bottom left and right are 0 inch 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 inch 20 mm on top 0 2 inch 3 mm on bottom and 0 2 inch 3 mm on left and right sides is required A Top Edge B Bottom Edge C Left Edge D Right Edge 490 ...

Page 491: ...Safety Safety Precautions Regulatory Information WEEE EU EEA When repairing lending or disposing of the printer 491 ...

Page 492: ... avoid back strain and other injuries When moving the printer firmly grasp the Carrying Handles under each side The printer may be unsteady if you hold it at other positions which poses a risk of injury from dropping the printer When using and transferring the printer do not tilt it stand it on its side or turn it upside down There is a risk of the ink spilling When transferring the printer tilted...

Page 493: ... Do not attempt to disassemble or modify the print head ink tanks and maintenance cartridges Avoid dropping or shaking print head ink tanks and maintenance cartridges 493 ...

Page 494: ...on reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or...

Page 495: ...eping the radiator at least 20cm or more away from person s body excluding extremities hands wrists feet and ankles Pour les usagers résidant au Canada Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appare...

Page 496: ...echtenstein Diese Symbole weisen darauf hin dass dieses Produkt gemäß WEEE Richtlinie 2012 19 EU Richtlinie über Elektro und Elektronik Altgeräte Batterien Richtlinie 2006 66 EG und nationalen Gesetzen zur Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf Falls sich unter dem oben abgebildeten Symbol ein chemisches Symbol befindet bedeutet dies gemäß der Batterien Richtlini...

Page 497: ...ou consultez le site www canon europe com weee ou www canon europe com battery Uitsluitend bestemd voor de Europese Unie en EER Noorwegen IJsland en Liechtenstein Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 EU de richtlijn 2006 66 EG betreffende batterijen en accu s en of de plaatselijk geldende wetgeving waarin deze richtlijnen zijn geïmplem...

Page 498: ...n de residuos domésticos o visite www canon europe com weee o www canon europe com battery Només per a la Unió Europea i a l Espai Econòmic Europeu Noruega Islàndia i Liechtenstein Aquests símbols indican que aquest producte no s ha de llençar amb les escombraries de la llar d acord amb la RAEE 2012 19 UE la Directiva relativa a piles i acumuladors 2006 66 CE i la legislació nacional que implement...

Page 499: ...i questo prodotto contattare le autorità locali l ente responsabile della raccolta dei rifiuti un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici oppure visitare il sito www canon europe com weee o www canon europe com battery Apenas para a União Europeia e AEE Noruega Islândia e Liechtenstein Estes símbolos indicam que este produto não deve ser eliminado juntamente com o s...

Page 500: ...ν ΕΟΧ Νορβηγία Ισλανδία και Λιχτενστάιν Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά απορρίμματα σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού ΑΗΗΕ 2012 19 ΕΕ την Οδηγία για τις Ηλεκτρικές Στήλες 2006 66 ΕΚ ή και την εθνική νομοθεσία που εφαρμόζει τις Οδηγίες εκείνες Εάν κάποιο χημικό σύμβολο είναι τυπωμένο κάτω από το...

Page 501: ...e Nämä tunnukset osoittavat että sähkö ja elektroniikkalaiteromua koskeva direktiivi SER direktiivi 2012 19 EU paristoista ja akuista annettu direktiivi 2006 66 EY sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana Jos yllä olevan symbolin alapuolelle on paristodirektiivin mukaisesti painettu kemiallisen aineen tunnus kyseinen paristo tai akku sisältää raskasmetalle...

Page 502: ...a např v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný podobný výrobek nebo do autorizovaného sběrného místa pro recyklaci odpadních elektrických a elektronických zařízení OEEZ baterií a akumulátorů Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví protože elektrická a elektronická zařízení zpravidla obsahují pote...

Page 503: ...mulatorów mają obowiązek korzystać z dostępnego programu zwrotu recyklingu i utylizacji baterii oraz akumulatorów Niewłaściwe postępowanie z tego typu odpadami może mieć wpływ na środowisko i zdrowie ludzi ze względu na substancje potencjalnie niebezpieczne związane ze zużytym sprzętem elektrycznym i elektronicznym Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do e...

Page 504: ...ja elektroonikaseadmetest tekkinud jäätmete ning patarei ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega asjakohase valitsusasutusega asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga Lisateavet leitate ka Interneti leheküljelt www canon europe com weee või www canon europe com battery Tikai Eiropas Savienībai un EEZ Norvēģijai Island...

Page 505: ...ymo bendrovė sertifikuoti organai ar buitinių atliekų surinkimo įmonės Taip pat siūloma apsilankyti interneto svetainėje www canon europe com weee arba www canon europe com battery Samo za Evropsko unijo in EGP Norveška Islandija in Lihtenštajn Ti simboli pomenijo da tega izdelka skladno z Direktivo OEEO 2012 19 EU Direktivo 2006 66 ES in ali nacionalno zakonodajo ki uvaja ti direktivi ne smete od...

Page 506: ...тна служба за битови отпадъци или посетете www canon europe com weee или www canon europe com battery Doar pentru Uniunea Europeană şi EEA Norvegia Islanda şi Liechtenstein Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere în conformitate cu Directiva DEEE 2012 19 UE Directiva referitoare la baterii 2006 66 CE şi sau legile dvs naţionale ce implemente...

Page 507: ...ije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda službe za zbrinjavanje otpada odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www canon europe com weee ili www canon europe com battery Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom u skladu sa WEEE Direktivom 2012 19 EU Direktivom...

Page 508: ...ure to avoid information leakage Areas on the hard disk drive Device settings Hard disk settings Data deletion Fast Fast secure Secure Yes Initializing network settings Device settings LAN settings Reset LAN settings Yes Initializing SSL information Device settings LAN settings Other settings Reset SSL certificates Yes Deleting the administrator password Device settings Administrator password sett...

Page 509: ... The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used For macOS The screenshots used in this manual are the screens that appear when the operating system macOS Sierra 10 12 is used 509 ...

Page 510: ...Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing 510 ...

Page 511: ...Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 511 ...

Page 512: ...tions See Printing Hanging and Horizontal Banners Large Format Printing Windows See Printing Hanging and Horizontal Banners Large Format Printing macOS Borderless printing Print without a margin border around posters or photos See Prints without Edges Based on the Scenarios Windows See Prints without Edges Based on the Scenarios macOS Banner printing You can print multiple pages as a single contin...

Page 513: ...paper for the print job Selecting Roll Paper Auto in Paper Source in the printer driver enables automatic selection and printing on the roll that suits the print job from the loaded rolls See Printing by Automatically Switching Upper level and Lower level Roll Papers Windows See Printing by Automatically Switching Upper level and Lower level Roll Papers macOS Sheet printing Sheets refer to individ...

Page 514: ...nter on 1 Press ON button to turn on printer The printer will now start up The Canon logo appears on the touch screen and then Starting the system Please wait appears When startup is finished ON button lights up and printer enters standby mode 514 ...

Page 515: ...essary The ON button and Status lamp never light up and nothing appears on the touch screen Make sure the printer is plugged in correctly Check the connection at the plug and electrical outlet No paper is loaded Load paper See Loading and Printing on Rolls See Loading and Printing on Sheets Turning the printer off Important Never disconnect the printer s power supply or unplug it during a print jo...

Page 516: ... take action as necessary If the Status lamp is flashing white the printer is receiving a print job Turn off the printer after printing is finished 2 Hold down the ON button for more than a second Ending Please wait a while appears on the touch screen and the printer turns off 516 ...

Page 517: ... until the ink dries after printing before cutting the roll set Drying Time in the printer driver See Specifying the Ink Drying Time for Rolls Once you have used all the paper on a roll clean the platen If the platen inside the top cover becomes dirty it may soil the underside of paper See Cleaning Inside the Top Cover 1 Turn the printer on See Turning the Printer On and Off 2 Load a roll on the R...

Page 518: ...per Note If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to Barcodes specify the roll length after selecting the media type See Specifying the Paper Length 5 Complete settings in the printer driver for the type of paper and other details How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Window macOS 518 ...

Page 519: ...6 Send the print job Printing in Windows Printing from macOS The printer now starts printing the print job 519 ...

Page 520: ...r Information List Borderless printing is not supported on sheets For the features and the main printing methods available for sheet printing see Printing Options Using Rolls and Sheets 1 Turn the printer on See Turning the Printer On and Off 2 Complete settings in the printer driver for the type of paper and other details How to Open the Printer Driver Setup Window Windows How to Open the Printer...

Page 521: ...3 Send the print job Printing in Windows Printing from macOS 4 Load the sheet See Loading Sheets in the Printer Start printing 521 ...

Page 522: ...tions 2 After confirming that the printer is selected in the dialog box click Print or OK to start printing Note The appearance of the dialog box varies depending on the software application In most cases the dialog box includes basic printing options and enables you to choose the printer specify the range of pages number of copies and so on Example Print dialog box displayed by the application If...

Page 523: ... for enlarged or reduced printing and borderless printing You can open the printer driver dialog box from the application software or from the operating system menu For details see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Window macOS 523 ...

Page 524: ...in System Preferences before printing For instructions on registering printers see Sharing the Printer on a Network macOS Important During this setup process the printer will not be listed among available printers if it is off or disconnected Printing from the application software 1 In the application software select Print from the File menu to display the dialog box for printing conditions Note T...

Page 525: ...wn in the following illustration you can switch to other panes in this dialog box to complete settings for various methods of printing including enlarged and reduced printing borderless printing and so on 525 ...

Page 526: ...Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 526 ...

Page 527: ... printer operation varies depending on the current status You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message To cancel the print job select Yes You press the Stop button during printing Pressing the Stop button during printing displays a confirmation message To cancel the print job immediately select Yes 527 ...

Page 528: ... to display the printer window Note You can proceed from the folder for configuring the printer settings in the OS you are using For example in Windows 7 open the Devices and Printers window from the start menu and double click the printer icon 2 Right click the job to cancel and select Cancel 3 If job to be canceled is not shown in printer window that is if print data has already been received by...

Page 529: ...Note The screen may differ slightly depending on the model you are using 529 ...

Page 530: ...icon in the Dock to display the printer window 2 Either click for the job to cancel printing or select the job to cancel printing and then click Delete to delete the job Note If the job to be canceled is not shown in the printer window that is if the print data has already been received by the printer you can cancel printing from the operation panel on the printer or from RemoteUI For details Canc...

Page 531: ...Pausing Printing Pausing Printing 531 ...

Page 532: ...re normal operation after pausing printing set Pause printing to Disable Note In the following cases the status is cleared even if you do not set Pause printing to Disable and printing from the job queue resumes When paper is advanced If you changed the media type from the paper settings display area 1 Tap Job management on Home screen during printing Note If the Home screen does not appear press ...

Page 533: ...ect Roll Unit Settings in the Printer Driver Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Printing CAD Drawings Printing By Setting Print Purpose Printing from AutoCAD Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color ...

Page 534: ...ages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Other Convenient Settings Stamp Printing Registering a Stamp Setting a...

Page 535: ...ge Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Print Area Prints without Edges Based on the Scenarios Printing ...

Page 536: ...ns on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing HP GL 2 Printing Printing from Printer Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel Printing from Smartphone Tablet Connecting Smartphone Tablet to Printer Directly via Wireless LAN Direct Connection 536 ...

Page 537: ...inter Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions Custom Size Print Area Prints without Edges Based on the Scenarios Printing without Marg...

Page 538: ...age Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing 538 ...

Page 539: ...ut paper 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details to switch the Setup window to the detailed display However depending on the application you are using Show Details may not be displayed 4 Select the paper size For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orientat...

Page 540: ...ity Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer If Auto Use Printer Settings is selected the paper configured in printer settings is printed 540 ...

Page 541: ... See Paper Information List for Canon authentic paper or Canon output check paper 7 Select the paper source For Paper Source select the setting that matches your purpose Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 541 ...

Page 542: ...Line Drawing Text or Auto Use Printer Settings according to your purpose Important The selectable print priority differs depending on media type settings 9 Select the print quality For Print Quality select High Standard or Fast according to your purpose 542 ...

Page 543: ...elected may differ depending on a printing profile 10 Select Page Processing from the pop up menu 11 Selecting Roll Paper Width If you selected a roll paper for Paper Source set Roll Paper Width to the width of the roll paper loaded in the printer 543 ...

Page 544: ... When you execute print the document will be printed in accordance with the type and size of the media Note If the paper settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 544 ...

Page 545: ...Print Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order Check Page Order When you select Reverse printing starts from ...

Page 546: ...t has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not ...

Page 547: ... Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper level and Lower level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 547 ...

Page 548: ...d Roll 2 in this way is called 2 level roll switching For instructions on setting the paper see Loading Roll Papers in the Printer for Different Purposes For the 2 level roll switching procedure see Printing by Automatically Switching Upper level and Lower level Roll Papers Guidelines on how to switch Roll 1 and Roll 2 for certain cases are summarized in Roll Paper Switching Refer to this section ...

Page 549: ... the print job Set two paper rolls of the same width but of different types of paper on the upper and on the lower trays Alternatively set two paper rolls of different width and different types of paper on the upper and on the lower trays Setting the paper Example 1 Paper feeding tray Roll Width Media Type Upper level A1 A2 Roll 594 0mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper...

Page 550: ...e settings an error may occur causing the wrong paper roll to be used in such cases it is recommended that instead of using 2 level roll switching you specify which one is best between paper roll 1 and paper roll 2 and print Document Size A3 Media Type Plain Paper Roll 1 ISO A1 A2 Plain Paper Roll 2 ISO A3 A4 Glossy Paper To learn how to switch paper feeding trays see How to switch paper rolls 550...

Page 551: ... application software 2 Select Quality Media from the pop up menu 3 Select the media type For Media Type select the same paper type loaded in the printer If Auto Use Printer Settings is selected the paper configured in printer settings is printed 4 Select the paper source For Paper Source select Roll Paper Auto Important The paper feed method will differ according to the paper or lower level roll ...

Page 552: ...s check box Note If you rotate a portrait document 90 degrees and print it at that horizontally you may be able to save paper depending on the paper size Important When you select the Rotate Page 90 degrees check box an error will occur when attempting to print if the vertical length of the document does not fit in the width set in Roll Paper Width Therefore to use this function correctly set Roll...

Page 553: ...int the paper source is switched automatically to roll paper Important On the operation panel if Device settings Paper related settings Roll paper auto switching is set to Do not identify size the document may be printed on the unintended roll paper Canon recommends that you set this setting to Identify size before you print 2 level roll switching is not possible when the paper rolls being fed on ...

Page 554: ... be switched automatically Note If Error or On hold are displayed replace the paper to match the requirements of the print job In order to minimize paper waste it is recommended that you configure the control panel on the Printer unit as indicated below In Device settings Paper related settings set Roll paper auto switching to Identify size In Paper settings display area Each paper type Paper sett...

Page 555: ...es the paper width specified for the print job only when printing borderless or enlarging reducing Only one of either paper roll 1 or paper roll 2 has the width speci fied for the print job Select the paper roll of the match ing width Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job Error On hold Both paper roll 1 and paper roll 2 have a width matchin...

Page 556: ...her the paper roll loaded on the printer is long enough to print the paper size specified for the print job Only one of either paper roll 1 or paper roll 2 is long enough Select the paper roll of sufficient length Neither paper roll 1 nor paper roll 2 are long enough Error Both paper roll 1 and paper roll 2 are long enough To Condition 2 On the Printer s menu Manage remaining roll amount is set on...

Page 557: ...nor paper roll 2 have a width matching the one specified for the print job To Condition 6 Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job Paper roll width has not been specified for the print job Condi tion 6 Whether the width of the paper size specified for the print job fits within the width of the paper roll loaded on the printer The width of the pap...

Page 558: ...llowing cases neither roll 1 nor roll 2 are being fed onto the platen In such cases paper roll 1 is selected When the printer has switched to sleep mode and has returned to the initial position When the printer has been turned on When cut paper has been fed into the printer and has exited it 558 ...

Page 559: ...l unit in the printer driver so that they reflect those in the printer unit 1 Open System Preferences and select Printers Scanners 2 Select the name of your model from the list of printers and click Options Supplies 3 Reflect the settings of the roll unit If you are using the lower tray paper roll 2 as paper feeding tray place a checkmark next to Roll Unit in the Options tab or the Driver tab Impo...

Page 560: ...Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast 560 ...

Page 561: ...at the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust color balance There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding slid...

Page 562: ...itmap is selected in Color Mode under Quality Media the color balance Cyan Magenta Yellow are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Contrast 562 ...

Page 563: ...Print Quality Important If Auto Use Printer Settings is selected for Media Type Custom cannot be selected 3 Setting the print quality level Move the Quality slider to select the print quality level Important Certain print quality levels cannot be selected depending on the settings of media type 4 Complete the setup Click Print When you execute print the image data is printed with the selected prin...

Page 564: ...Adjusting Color Balance Adjusting Brightness Adjusting Contrast 564 ...

Page 565: ...t Monochrome or Monochrome Bitmap in Color Mode 3 Complete the setup Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note With monochrome printing inks other than black ink may be used as well Important Depending on the settings in Media Type and Print Priority Monochrome Bitmap appears grayed out and is unavail...

Page 566: ...rint Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching The driver will perform necessary adjustments during printing For information about driver matching see Adjusting Colors with the Printer Driver 3 Complete the setup Click Print When you execute print the document data is printed with the spe...

Page 567: ...djusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 567 ...

Page 568: ... data refers to an image saving format that requires a computer to develop the image You can embed an input ICC profile tag into a RAW file by using special application software Selecting a Printing Method Suited to the Image Data The recommended printing method depends on the color space of the image data or the application software to be used There are two typical printing methods Check the colo...

Page 569: ...ightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Note When printing from an application software that allows you to identify and specify ICC profiles use an ICC profile for printing with that application software and select setting items ...

Page 570: ... in easy to see colors suitable for line drawing No Color Correction Performs printing without color matching 5 Set the other items From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness and Contrast settings 6 Complete the setup Click Print When you execute print the printer driver adjusts the colors when printing the data Related...

Page 571: ...mage data Even if you print using a printing ICC profile that you created yourself or one for special Canon paper be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select ColorSync You can leave Profile set t...

Page 572: ...Adjusting Color Balance Adjusting Brightness Adjusting Contrast 572 ...

Page 573: ... ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic or Printing Paper ICC Profile the printer will not be able to print with the correct colors 3 Complete the setup Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Topics...

Page 574: ...he Print Dialog 2 Adjust brightness Moving the Brightness slider to the right brightens the colors and moving the slider to the left darkens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print When you execute pr...

Page 575: ...elected for Color Matching If Monochrome Bitmap is selected for Color Mode in Quality Media Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Contrast 575 ...

Page 576: ...e procedure for adjusting contrast is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the setti...

Page 577: ...t and is unavailable If ColorSync is selected for Color Matching If Monochrome Bitmap is selected for Color Mode in Quality Media Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness 577 ...

Page 578: ...ling factor in the Scale box and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your appli...

Page 579: ...rinting For Fit Roll Paper Width select On Bordered or On Borderless Note Depending on the Paper Size settings the settings you can choose will differ When selecting XXX oversize from Paper Size On Borderless cannot be selected 3 Complete the setup Click Print When you print the document is expanded or reduced to match the roll paper width and then printed 579 ...

Page 580: ...ocument can be obtained by trimming the outer margins after printing The procedure for printing with oversize is as follows 1 Select oversized paper size In the Print dialog select XXX oversize for Paper Size 2 Select the paper source For Paper Source select the paper source that matches your purpose from Roll Paper Auto Roll 1 and Roll 2 Important The paper feed method will differ according to th...

Page 581: ...rinting to oversized paper sizes use paper that has the following necessary margins added to the document size Cut sheet 6 mm or more added to width and 23 mm or more added to height of document size Roll paper 6 mm or more added to width and 6 mm or more added to height of document size Note An oversized paper size cannot be used for the largest paper size that can be loaded in the printer 581 ...

Page 582: ... size Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the document does not print correctly perform the above procedure from the printer driver to set the values Note To duplicate ...

Page 583: ...gins may be available Prints without Edges Based on the Scenarios Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Sheets A Top Edge B Bottom Edge C Left Edge D Right Edge Printable Area A margin of 0 2 in 3 mm on top 0 8 in 20 mm on bottom ...

Page 584: ... 3 mm on left and right sides is required For borderless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required 584 ...

Page 585: ...Prints without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full Size without Margins 585 ...

Page 586: ... up menu select Page Processing 3 Select roll paper width For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select a method for printing on roll paper In Fit Roll Paper Width select On Borderless 5 Determine by how much you want the image to exceed the size of the paper Adjust Borderless Extension as needed Dragging the slide bar to the right will increase overf...

Page 587: ...played in gray and you will not be able to configure them Depending on paper size the length width ratio of the paper may be different from that of the image making it impossible for the whole image to fit on the paper When this happens crop the image with the application software to match paper size When printing borderless printing may stop abruptly and the paper will be cut causing a slight col...

Page 588: ...n when borderless printing is set 1000mm Roll 1000 0mm 800mm Roll 800 0mm 30 in Roll 762 0mm 600mm Roll 600 0mm 20 in Roll 508 0mm 500mm Roll 500 0mm A2 A3 Roll 420 0mm 16 in Roll 406 4mm A3 Roll 329 0mm 12 in Roll 304 8mm 300mm Roll 300 0mm A3 A4 Roll 297 0mm B4 Roll 257 0mm 8 in Roll 203 2mm Also stains may appear on the back of the paper Note When using applications like Microsoft Word which al...

Page 589: ...Select roll paper width For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select a method for printing on roll paper For Fit Roll Paper Width select Off Important Depending on Paper Size when setting Fit Roll Paper Width on Off it may not be possible to print borderless 5 Determine by how much you want the image to exceed the size of the paper Adjust Borderless ...

Page 590: ...ole image to fit on the paper When this happens crop the image with the application software to match paper size When printing borderless printing may stop abruptly and the paper will be cut causing a slight color unevenness on the edges of the paper If you require particularly high quality under Page Processing Automatic Cutting select None When you do so the document will be printed without the ...

Page 591: ...oll 800 0mm 30 in Roll 762 0mm 600mm Roll 600 0mm 20 in Roll 508 0mm 500mm Roll 500 0mm A2 A3 Roll 420 0mm 16 in Roll 406 4mm A3 Roll 329 0mm 12 in Roll 304 8mm 300mm Roll 300 0mm A3 A4 Roll 297 0mm B4 Roll 257 0mm 8 in Roll 203 2mm Also stains may appear on the back of the paper Note When using applications like Microsoft Word which allow you to set margins set margins to 0 mm 591 ...

Page 592: ...Manage Custom Sizes to register the paper size that you want to use 2 Select the paper size In the Print dialog select a registered custom paper size from the Paper Size list 3 Select Page Processing from the pop up menu 4 Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer 5 Selecting On Bordered or On Borderless for Fit Roll Paper Width Important Whe...

Page 593: ...6 Complete the setup Click Print When you print the hanging or horizontal banner is printed by using the custom paper size 593 ...

Page 594: ...Printing by Dividing Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 594 ...

Page 595: ...edure for lining up and printing multiple documents is as follows 1 In Print dialog select Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started Canon imagePROGRAF Free Layout allows you to edit and rearrange images 2 Execute printing From the File menu of Canon imagePROGRAF Free Layout select Print to execute printing 595 ...

Page 596: ...p up menu of the Print Dialog 2 Select the paper source Select Roll Paper Auto Roll 1 or Roll 2 that matches your purpose for Paper Source Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 3 Select Page Processing from the pop up menu 4 Setting Banner Printing Check the Banner Printing check box 5 Complete the setup...

Page 597: ...Important When XXX Borderless or XXX Cut Sheet is selected for Paper Size in the Print dialog Banner Printing is grayed out and cannot be set 597 ...

Page 598: ...op up menu in the Print Dialog 2 Set the number of original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check bo...

Page 599: ...y Select this check box to reverse left and right of the document 4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 599 ...

Page 600: ...ting the bottom and right margins of the paper will increase At this time if you place a checkmark next to Print Centered the top bottom left and right margins can all be printed evenly The procedure for printing to the center of the paper is as follows 1 Select the paper size From Paper Size select the size of the paper you want to print 2 Select Quality Media from the pop up menu 3 Select the me...

Page 601: ...t in the center of paper Check the Print Centered check box 8 Complete the setup Click Print When you print the printer automatically lays out the document to the center of the page and then prints it Important When you select XXX Borderless from Paper Size in the print dialog the Print Centered is grayed out and cannot be selected 601 ...

Page 602: ...Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 602 ...

Page 603: ...cessing from the pop up menu of the Print Dialog 2 Selecting Paper Saving Select the Rotate Page 90 degrees check box 3 Complete the setup Click Print When you print you can rotate a portrait document 90 degrees to save paper Important If the Banner Printing check box is selected for Page Processing Rotate Page 90 degrees is grayed out and cannot be set When selecting paper in portrait format from...

Page 604: ... of the Print Dialog 2 Select the paper source Select Roll Paper Auto Roll 1 or Roll 2 that matches your purpose for Paper Source Important The paper feed method will differ according to the paper or lower level roll paper 2 settings or roll unit option settings 3 Select Page Processing from the pop up menu 4 Selecting Paper Saving Check the No Spaces at Top or Bottom check box 5 Complete the setu...

Page 605: ...ame paper type loaded in the printer If Auto Use Printer Settings is selected the paper configured in printer settings is printed 3 Select the paper source For Paper Source select the item below that matches your purpose Roll Paper Auto Feeds paper by automatically switching between Roll 1 and Roll 2 according to the print job Roll 1 Feeds paper from Roll 1 Roll 2 Feeds paper from Roll 2 Cut Sheet...

Page 606: ...ied paper source to print the data Note If the paper settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 606 ...

Page 607: ...ng select the setting that matches your purpose Yes The roll paper is cut automatically after printing None The roll paper is not cut after printing Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing Note The default setting for automatic cutting is Yes 3 Complete the setup Click Print When you print the roll paper is cut automatically after printing ...

Page 608: ...Printing from Printer Printing from USB Flash Drive 608 ...

Page 609: ...Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel 609 ...

Page 610: ...EG file Files which conforms to JFIF 1 02 Supports the files with the following conditions Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 19200 or less vertically and horizontally Does not support some samplings 1 Make sure printer is turned on 2 Load paper Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in th...

Page 611: ... folder you tapped There are no files that can be printed is displayed on the touch screen The screen below appears A Number of copies Tap to display the screen below and specify the number of copies B Preview Tap to preview an image of the printout on the preview screen C Settings Tap to display the Settings screen You can change the print settings 611 ...

Page 612: ...tems Setting Items for Printing Using Operation Panel 6 Tap Start print The printer starts printing Note Tapping Yes on the displayed screen returns to step 5 Tap a folder or data to print Tapping No returns to HOME screen 612 ...

Page 613: ...1 Color Select color or black and white printing 2 Print qlty Print quality Select print quality according to the photo 3 Target Select print usage 4 Paper src Paper source Select where to feed paper 5 Margin Select margin for printed image 6 Border Select bordered borderless print 7 Rotate The image is printed rotated by 90 degrees if you select 90 degrees 8 Enl Red Select a method to enlarge red...

Page 614: ...Smartphone Tablet For more on printing from a device via wireless LAN refer to the device s or application s instruction manual Connecting Smartphone Tablet to Printer Directly via Wireless LAN Direct Connection 614 ...

Page 615: ...o Use Wireless LAN Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel If a device has already been connected to the printer via wireless LAN and you want to add a device to connect connect it to the printer directly You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switc...

Page 616: ...matically To update them see below Changing Direct Connection Setting 6 Tap OK The wireless direct is enabled and a device can be connected to the printer wirelessly Connecting Smartphone Tablet to Printer 1 Turn on wireless communication on your device Enable Wi Fi on your device s Setting menu For more on turning on wireless communication see your device s instruction manual 2 Select DIRECT XXXX...

Page 617: ...n is the same as that of your wireless communication device and tap Yes Changing Printer Setting to Use Wireless LAN Follow the procedure below to change the printer setting to use wireless LAN 1 Flick HOME screen and tap LAN settings Menu Operations 2 Tap Change LAN 3 Tap Activate wireless LAN If you do not use the printer over wireless LAN select Activate wired LAN or Disable LAN Changing Direct...

Page 618: ...racters 3 Tap OK to finish entering device name 4 Tap OK to finish specifying device name To change the confirmation screen setting when a Wi Fi Direct compatible device is connecting to the printer Tap C to display the confirmation screen If you want the printer to display the screen to inform you a Wi Fi direct compatible device is connecting to the printer tap Yes Important To prevent an unauth...

Page 619: ... Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Print Plug In for Office Guide Direct Print Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 619 ...

Page 620: ...review Guide Free Layout Guide Print Plug In for Office Guide Direct Print Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 620 ...

Page 621: ...of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 621 ...

Page 622: ...Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 622 ...

Page 623: ...pdating Media Information in Printer Driver Correcting Media Information in Printer Driver When Printer Used in Shared Environment Confirm the Printer Paper Information Setting Accounting Information Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructions for Use Prin...

Page 624: ...Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer driver is displayed when t...

Page 625: ...ng is as follows 1 Select Quality Media from the pop up menu of the Print Dialog 2 Select Print Preview Select the Print Preview check box 3 Complete the setup Click Print When executing printing start up Canon imagePROGRAF Preview to display the print results Note The printing results can be displayed even when selecting Canon imagePROGRAF Preview from PDF 625 ...

Page 626: ... Printing Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select the n...

Page 627: ...deleted In the print dialog select Show Presets in the Presets section Then in the dialog that appears select the name of the printing profile to be deleted 2 Delete the printing profile Click Delete and click OK The selected printing profiles will be deleted from Presets 627 ...

Page 628: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software The Print Dialog opens 628 ...

Page 629: ... and then select the following items Page Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Scale Se...

Page 630: ...nt settings that are set in the Print dialog Copies You can set the number of copies to be printed Note You can set collated printing by choosing Paper Handling from the pop up menu Pages You can set the range of pages to be printed Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Pop up M...

Page 631: ...st the print colors as you desire Paper Detailed Settings Specifies detailed print settings that match the media type loaded in the printer Page Processing You can configure the detailed settings when printing to roll paper and adjust the amount of the source document that sticks out from the page when printing all borderless Additional Settings The output method can be set Supply Levels A rough i...

Page 632: ...ther or not the printer media information needs to be updated a message will be displayed If the printer media information is up to date click OK and finish updating media information If the information needs to be updated follow the below steps to do so 4 Update media information Check the message and click Update The printer driver media information will update When the authentication screen app...

Page 633: ...ormation update is required but cannot carry out the update itself When you have added deleted or edited media using administrative tools the Media Configuration Tool but have not updated the media information issues may arise such as the inability to print Note If the printer is being shared Correct Media Information will display on the client machine 633 ...

Page 634: ... displayed If the printer media information is set correctly click OK and finish correcting media information If the information needs to be corrected follow the below steps to do so 3 Correct media information When a confirmation message appears click OK The printer driver media information will be corrected When the authentication screen appears enter the administrator s name and password and th...

Page 635: ...ou can check the size and type of paper that was set to the printer 1 From the Remote UI select Printer status 2 Check printer s paper information The size and type of the media set on the printer main unit is displayed by feed position 635 ...

Page 636: ...anon IJ Printer Utility2 pop up menu select Accounting 2 Set Account ID Set an Account ID as necessary Account ID Account ID2 Enter the Account ID to be set Enter the ID by using up to 20 alphanumeric characters 0 to 9 a to z A to Z 3 Apply settings Check that the printer is on and then click Apply When the confirmation message appears click OK The setting is now valid Note If the printer is being...

Page 637: ...be remaining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 2 Select your model and then click Open Print Queue The print status check screen appears 3 Select the unnecessary print job and click The selected print jobs will be deleted 637 ...

Page 638: ...rences and select Printers Scanners To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specified document Stops printing al...

Page 639: ... items from the pop up menu Media Information Gets the latest media information from the printer and updates the media information in the printer driver Accounting Allows you to set IDs for each job and each user and manage the print history and print jobs Note If the printer is being shared Accounting information cannot be set on client machines Note To operate the Canon IJ Printer Utility2 you m...

Page 640: ...lity2 follow the steps below 1 Open System Preferences and select Printers Scanners 2 Start the Canon IJ Printer Utility2 Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility2 is launched 640 ...

Page 641: ...f ink When ink levels are running low or an error occurs because there is no ink a notification icon will appear Ink number You can look up the correct ink tank for your printer Maintenance cartridge usage You can check the estimated usage amount of the maintenance cartridge When capacity levels are low or the cartridge is at full capacity a notification icon will appear Note To check the ink leve...

Page 642: ...ing Sharpen Text Adjust Faint Lines Preview Before Printing Depending on the application software that you are using a preview may not be displayed on the left side of the Print dialog If you connect this printer and AirPort with a USB cable and print you must install the latest AirPort firmware Notes on Adding a Printer If you will be installing the Canon printer driver on a macOS and using the p...

Page 643: ...Description of Print Dialog Quality Media Color Options Paper Detailed Settings Page Processing Additional Settings Specifications 643 ...

Page 644: ...dia used Note After updating media information of the printer start up the Canon IJ Printer Utility2 and update media information Paper Source Select the source from which paper is supplied Roll Paper Auto Depending on the paper settings on the printer driver and the paper information registered to the printer the printer automatically determines which roll paper to use and then feeds that paper R...

Page 645: ...colors Color Print in color Monochrome Print in grayscale Monochrome Bitmap Print all non white parts in black Rendering Intent Specify the method of matching to use when selecting Canon Color Matching in Color Matching Perceptual Photo Reproduces colors of general photos naturally and features smooth gradation In addition selecting this setting allows you to adjust colors easily using an applicat...

Page 646: ...Setting the Print Quality Level Custom Printing a Color Document in Monochrome 646 ...

Page 647: ...hrome Bitmap is selected in Color Mode under Quality Media the sample graphic is displayed in monochrome Color balance Cyan Magenta Yellow If necessary adjust the strength of each color To strengthen a color drag the slider to the right To weaken a color drag the slider to the left You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Adjusting the color...

Page 648: ...ght and dark portions of images smaller and less distinct reduce the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Important When Monochrome or Monochrome Bitmap is selected in Color Mode under Quality Media the color balance Cyan Magenta Yellow are unavailable If Monochrome Bitmap is selected for Color Mode in Quality Media Brightness a...

Page 649: ...Printer Default Applies the settings configured in the control panel of the printer unit None Documents are ejected immediately after printing is over 30 seconds 1 minute 3 minutes 5 minutes 10 minutes 30 minutes 60 minutes After printing is over documents are ejected after the set time has elapsed Dry Time Between Scans Allows you to set the interval between the printing of a scan on a page and t...

Page 650: ... Cut Speed Allows you to select the speed of automatic cutting Use it to adjust the automatic cutting function when clean cutting is not possible Printer Default Applies the settings configured in the control panel of the printer unit Fast Choose this if clean cut surfaces are not possible with the Standard setting Standard Choose this if there are no particular problems with automatic cutting Slo...

Page 651: ...the paper cut automatically or to have cut lines printed on the paper The following settings can be configured for automatic cutting Printer Default Applies the settings configured in the control panel of the printer unit None After printing is over the printer goes on to print the next set of data without cutting the paper into individual pages Print Cut Guideline After printing is over the print...

Page 652: ...dge of the document 90 degrees match it to the width of the roll paper and then print the document When you print a portrait document onto roll paper you can save paper by rotating the document 90 degrees and print the document horizontally relative to the paper Borderless Extension Adjusts how much of the document extends outside the paper by using the Borderless Extension slider bar Drag to slid...

Page 653: ...When selecting Save in Job Box select the individual box to save to from the Job Box No list Document Title This can be set when selecting Save in Job Box Input the name of the document you wish to save Job Box No This can be set when selecting Save in Job Box Select the box number from the list Print after reception is complete This can be set when selecting Print Checking this prevents a decreas...

Page 654: ...er see Paper Sizes Minimum paper length 8 00 inches 203 2 mm Maximum printable length Rolls 1 59 feet 18 m Sheets 5 2 feet 1 6 m Thickness Rolls 3 31 mil 0 07 0 8 mm Sheets 3 31 mil 0 07 0 8 mm Roll maximum outer diameter 6 7 inches 170 mm or shorter Supported paper core inner diameter 2 inches 3 inches 50 8 mm 76 2 mm Print area For details about Print Area see Print Area 1 Varies depending on th...

Page 655: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 655 ...

Page 656: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 656 ...

Page 657: ...n IJ Printer from the printer list is as follows You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the macOS 1 Open System Preferences and select Printers Scanners 2 Delete the Canon IJ Printer from the printer list From the printer list select the Canon IJ Printer to b...

Page 658: ...on as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using macOS log on with the account of the administrator who registered first Important When you upgrade macOS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer d...

Page 659: ... Agreement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software 6 Complete the installation When the completion message appears...

Page 660: ...Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 660 ...

Page 661: ... or Deleting Jobs on Hold Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Har...

Page 662: ... using a web browser or operation panel Using web browser Log in to the printer using web browser Configuration changes using the Web Browser After logging on to the printer select Job management and perform operations Using operation panel Select Job management on the HOME screen and perform operations 662 ...

Page 663: ...ing Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue Deleting or Preempting Other Jobs Managing Pending Jobs Printing or Deleting Jobs on Hold Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 663 ...

Page 664: ...printing work Without using a computer you can select print jobs and print in the desired quantity You can also select multiple print jobs to print during the same period This enables unattended operation at night for example Output Method To save print jobs on the printer s hard disk configure the printer driver In Windows this is set using the Output Method dialog box In macOS this is set by sel...

Page 665: ... for the shared mailbox Up to 100 print jobs can be saved here However they will be deleted one after another starting with the oldest job in the following situations If there are over 101 jobs queued and saved in the shared mailbox combined If no more temporary storage space is available when jobs for which you have selected Print in Output Method are received If there is not enough space in the ...

Page 666: ...on the printer s hard disk configure the printer driver Configuring Printer Driver Windows 1 Open printer properties dialog box How to Open the Printer Driver Setup Window 2 Access Page Setup sheet 3 Click Output Method to display Output Method dialog box 666 ...

Page 667: ...on is available in combination with Print You can prevent degradation of print quality that occurs when receiving a print job is interrupted and printing is aborted in the middle Note Click Acquire Job Box Name to display personal box names in the Job Box list as acquired from the printer 5 In Name of data to be saved specify how to name saved print jobs To use the file name select Use file name O...

Page 668: ...e print jobs on the permanent storage area of the printer s hard disk Selecting this does not start printing If you select Save in Job Box select the personal box number from Job Box No Print after reception is complete This option is available in combination with Print You can prevent degradation of print quality that occurs when receiving a print job is interrupted and printing is aborted in the...

Page 669: ...lable using the operation panel or Remote UI Using Operation Panel Using Remote UI Delete Note that only jobs that are not currently being deleted can be deleted from the job queue Preempting other jobs You can preempt other jobs by printing jobs that are currently being received for processing first Note For information on managing jobs being held see Managing Pending Jobs Printing or Deleting Jo...

Page 670: ...ars A Tap to delete data B Tap to perform preempt printing 5 Check message that is displayed and tap Yes Note Select Delete all print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Print job The print job list appears 4 Select print job and select Delete or Prioritize 67...

Page 671: ...671 ...

Page 672: ...ote As long as you do not manage held jobs from the operation panel they will remain in the job queue In this case the printer processes the next job in the queue without pausing To print held jobs replace the loaded paper with the paper specified in the print job Loading the Upper Roll on the Printer Loading Sheets in the Printer Using Operation Panel Using Remote UI Using Operation Panel 1 Make ...

Page 673: ...l print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Print job The print job list appears 4 Select print job with icon on left and select Delete or Release 673 ...

Page 674: ...UI Using Operation Panel Using Remote UI Using Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list 6 Tap job to print 7 Tap Start print on displayed screen The screen below appears 674 ...

Page 675: ...n below Specify the number of copies 8 Tap Start print Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box 675 ...

Page 676: ...Note Enter the password if it is enabled for a saving box 5 Select saved job and select Print 676 ...

Page 677: ...6 Enter quantity to print in Copies and select Yes 677 ...

Page 678: ...printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list 6 Tap job to delete 7 Tap Delete 8 Tap Yes on displayed screen Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On...

Page 679: ...Note Enter the password if it is enabled for a saving box 5 Select saved job and select Edit 679 ...

Page 680: ...6 Select Delete on displayed screen 680 ...

Page 681: ... using Remote UI Important Jobs stored in the shared mailbox may be automatically deleted under some conditions To prevent jobs from being deleted move them from the shared mailbox to personal boxes Using Printer Hard Disk 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box Note Enter the password...

Page 682: ...5 Select saved job and select Edit 6 Select Move on displayed screen 7 On Move job page select Destination job box 682 ...

Page 683: ...8 Select name or number of destination personal box in Destination job box list and select OK on displayed screen 683 ...

Page 684: ...r Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space 684 ...

Page 685: ...equired to change settings if it is enabled for changing settings using the operation panel Specifying Output Method Printing after Saving Printing Data Specifying Output Method Perform settings for printing or saving print job 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations 3 Tap Hard disk settings 4 Enter administrator password if it is enabled 5 Tap ...

Page 686: ...or Save first and print Printing will start when Save first and print is set to ON even if you have selected Save to job box for Output method 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations 3 Tap Hard disk settings 4 Enter administrator password if it is enabled 5 Tap Save first and print 6 Tap ON 686 ...

Page 687: ...cted Print in Output Method in the printer driver are deleted from the shared mailbox after printing Use this function when printing highly confidential documents Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Device settings Menu Operations 3 Tap Hard ...

Page 688: ...vailable using Remote UI Note By default no passwords are set for personal boxes A password cannot be set for the shared mailbox Enter a seven digit number as the password in the range 0000001 to 9999999 Even if you have set passwords they are not required to access personal boxes in Administrator Mode in Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Sele...

Page 689: ...6 In Edit job box dialog box specify password 7 Select Set change password check box and enter password This field is limited to seven digits in the range 0000001 to 9999999 8 Select OK 689 ...

Page 690: ...personal boxes This operation is available using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box Note Enter the password if it is enabled for a saving box 690 ...

Page 691: ...5 Select Edit 6 In Edit job box dialog box enter name in Job box name and select OK 691 ...

Page 692: ...692 ...

Page 693: ...Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list Saved job list for each box appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 O...

Page 694: ...Note Enter the password if it is enabled for a saving box Jobs saved in the box are listed 694 ...

Page 695: ...ws This operation is available using the operation panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list 6 Tap Print the job list Saved job list for each box appears 695 ...

Page 696: ...Make sure printer is turned on 2 Flick HOME screen and tap Job management Menu Operations 3 Tap Saved job The Job box list screen appears 4 Tap box Note Enter the password if it is enabled 5 Tap Job list Saved job list for each box appears 6 Tap print job The print job details appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job Th...

Page 697: ...Note Enter the password if it is enabled for a saving box 5 Select print job 697 ...

Page 698: ...The details of the saved document appears 698 ...

Page 699: ...be renamed as follows This operation is available using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Saved job The saved job list appears 4 On Saved job page select box Note Enter the password if it is enabled for a saving box 699 ...

Page 700: ...5 Select saved job and select Edit 6 Select Change 700 ...

Page 701: ...7 Enter name and select OK 701 ...

Page 702: ...il box Do not save print jobs in the common box Save print jobs sent from sources other than the printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Preempt jobs Operations with held jobs Mail box management Move saved jobs Modify saved jobs Modify mail boxes Print a list of saved jobs Display a list of saved jobs Other operati...

Page 703: ... Using Remote UI Using Operation Panel 1 Make sure printer is turned on 2 Flick HOME screen and tap Printer information Menu Operations 3 Tap Hard disk information The free hard disk space appears Using Remote UI 1 Display printer status on web browser 2 On Menu page select Job management 3 Select Hard disk information The free hard disk space is shown in the upper right corner 703 ...

Page 704: ...ed into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Pater Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress The size of clear film cannot be detect...

Page 705: ... TCP IP Network Cannot Print over Bonjour networks macOS Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Installation Problems Removing Printer Software Setup Processing Is Slow Windows Cannot Install Printer Driver Windows HP GL...

Page 706: ...cartridge are not cleared The printer consumes a lot of ink Printed pages are not collected cleanly in the basket Printed pages are not collected cleanly in the stacker Basket Lurches When Trim edge first is set the trimmed paper is drawn into the roll unit Ink Level Detection 706 ...

Page 707: ...re in landscape or portrait orientation automatically enlarged to fit the roll width This is an easy way to create vertical or horizontal banners Printing Hanging and Horizontal Banners Large Format Printing Windows Printing Hanging and Horizontal Banners Large Format Printing macOS 707 ...

Page 708: ...system This printer supports hot swap ink tank replacement Even if an ink tank becomes empty during printing since a certain amount of ink always is stored in a sub ink tank you can replace the ink tank while printing Replacing Ink Tanks 708 ...

Page 709: ...e printer driver to Yes When using paper that is easily scratched or paper where the ink requires extra time to fix we recommend setting Cutting mode on the printer to Eject cut Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Windows Cutting Roll Paper after Printing macOS If using the Media Take up Unit see the pages below for cutting settings and rolling settings after ...

Page 710: ...r waiting for the ink to dry You can set an ink drying time in the printer driver You can also configure the same settings on the printer itself Main Tab Description Windows Paper Detailed Settings macOS Specifying the Ink Drying Time for Rolls Menu Structure 710 ...

Page 711: ...g on roll paper you can set borderless printing in the printer driver settings If printing on sheets borderless printing is not possible Prints without Edges Based on the Scenarios Windows Prints without Edges Based on the Scenarios macOS 711 ...

Page 712: ...now the paper types that can be used in this printer For information about paper that can be used with this printer see the imagePROGRAF home page or refer to the media information list Paper Information List 712 ...

Page 713: ...The paper type that I want to print is not displayed on the Touch Screen If using a new paper type start the Media Configuration Tool to get the latest media information Updating paper information 713 ...

Page 714: ...annot print double sided An alternative to double sided printing is to use the Folded Duplex function of the Windows software Canon imagePROGRAF Free Layout which prints two pages on one side folds the sheet back from the center and hangs it 714 ...

Page 715: ...form enlargement printing Use the printer driver to adjust the original to the paper size and width or print enlarged or reduced by specifying a magnification factor Scaled Printing Windows Scaled Printing macOS 715 ...

Page 716: ...Print or Connect Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks macOS Printer Suddenly Stopped Working for Some Reason LAN Setting Tips Changing LAN Settings Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settin...

Page 717: ...tically Roll Pater Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress The size of clear film cannot be detected Margins are wide When printing on roll paper the printed surface becomes scratched 717 ...

Page 718: ...wer to the printer Turning the Printer On and Off 2 Open the top cover Note If the roll paper is very curled or the leading edge of the roll paper blocks the Carriage setting the cutting method for the roll paper to User cut and leading edge detection to Do not detect may stop the paper from blocking the carriage Specifying the Cutting Method for Rolls 3 If the Carriage is out move the Carriage ou...

Page 719: ...Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 719 ...

Page 720: ...4 Lift up the release lever 5 Holding the paper on both sides pull the jammed portion out toward the front Use scissors or a cutting tool to cut away the printed or wrinkled portion 720 ...

Page 721: ...Caution Be careful not to injure yourself or scratch the printer when cutting 6 If the Carriage is on the left move the Carriage to the right until it stops 721 ...

Page 722: ... error may occur when you turn on the printer 7 While holding the leading edge of the roll paper in the middle and gently and evenly pulling until it reaches the output guide A position align the right edge of the roll paper parallel to the paper alignment line B and lower the release lever 722 ...

Page 723: ...Important Do not pull the roll paper forcefully to make it line up with the paper alignment line B This might cause the roll paper to feed at an angle 8 Close the top cover 723 ...

Page 724: ...On and Off The roll is advanced and the printer is ready to print Note To trim the leading edge cleanly select the paper being fed on the touch screen and then cut the leading edge by tapping Cut paper in Feed cut Specifying the Cutting Method for Rolls 724 ...

Page 725: ...t If a sheet jams follow the steps below to remove it 1 Turn off the power to the printer Turning the Printer On and Off 2 Open the top cover 3 If the Carriage is out move the Carriage out of the way away from the paper 725 ...

Page 726: ...Important Do not touch the linear scale A carriage shaft B or ink tube Stabilizer C Touching these may cause malfunction 726 ...

Page 727: ...4 Lift up the release lever 5 Hold the paper and pull it out toward the front 727 ...

Page 728: ...s do not remain 6 If the Carriage is on the left move the Carriage to the right until it stops Important Always move the Carriage to the right side If the Carriage is on the left a Carriage error may occur when you turn on the printer 7 Lower the release lever and close the top cover 728 ...

Page 729: ...8 Turn on the power to the printer Turning the Printer On and Off 729 ...

Page 730: ...earing Jammed Roll Paper Clearing a Jammed Sheet Check 3 Check that the correct paper source has been selected Select Paper settings in the touch screen menu and then select the paper source Check 4 Is the roll unit in Take up mode when feeding from the roll unit Select Roll unit use setting in the touch screen menu and set it to paper feed mode Loading the Lower Roll on the Roll Unit Option 730 ...

Page 731: ...be fed automatically Set Paper retention setting to Release in the touch screen menu and feed the paper manually Menu Structure Loading the Upper Roll on the Printer Note While this setting is selected you cannot use automatic roll paper switching 731 ...

Page 732: ...aper retention setting to Release in the touch screen menu and feed the paper manually Menu Structure Loading the Upper Roll on the Printer Note Roll paper cannot not be fed or switched automatically until you change this setting If the roll cannot be switched at the end make sure Switch roll paper when low is set to Enable Paper Source Does Not Switch When Roll Paper Is Used Up 732 ...

Page 733: ...on Paper related settings Check 3 Make sure automatic paper feed can be used for the roll you are using Refer to Paper Setting List Roll Paper to make sure automatic paper feed can be used for the roll you are using Paper Information List Check 4 Make sure the roll is being fed If not feed the roll manually Loading the Upper Roll on the Printer If none of the above solves the problem select Disabl...

Page 734: ...eck the paper settings Check the following setting items on Paper related settings and perform settings Select Enable for Switch roll paper when low Select Barcodes for Manage remaining roll amount Select Retain for Paper retention setting Paper related settings 734 ...

Page 735: ...ue The difference between the value and actual length of loaded roll paper makes the remaining amount large or small Check 2 Check the setting of Manage remaining roll amount If Barcodes is selected for Manage remaining roll amount 1 Enter Length of roll paper 1 and Length of roll paper 2 and then tap OK 2 Select 0 default for Roll amount warning setting If Warning message is selected for Manage r...

Page 736: ...sheets Check Check that the correct paper source has been selected Select Paper settings in the touch screen menu and then select the paper source Tap Load paper and load the paper Loading Sheets in the Printer 736 ...

Page 737: ...le Stacker Configurations Check 5 Check that the Cut speed setting is correct Change the Cut speed setting in the touch screen menu If the paper edge cannot be cut straight at the cut starting position it may be improved by selecting slower cut speed than that selected currently If the paper edge cannot be cut straight at the cut ending position it may be improved by selecting faster cut speed tha...

Page 738: ...Replace the cutter blade Replacing the Cutter Blade 738 ...

Page 739: ...aper If Cutting mode is set to User cut cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Is the cutter blade attached Attach the cutter blade Replacing the Cutter Blade Check 4 Is the cutting method for paper ejected after printing set to Do not cut when the roll unit is set to Take up mode Follow the steps below to change the settings 1 ...

Page 740: ...l paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 2 Check the setting value for Cut speed Change the value for Cut speed in the touch screen menu Menu Structure Selecting slower value may enable the cutter blade to cut paper Paper related settings Check 3 Is the edge of the cutter blade blunt Replace the cutter blade Replacing the Cutter Blade 740 ...

Page 741: ...The size of clear film cannot be detected Check Is the platen dirty with ink Open the top cover and clean the entire platen area Cleaning Inside the Top Cover 741 ...

Page 742: ...ay have been set by responding to the message Do you want to set to detect the leading edge of the paper when Cutting mode was set to User cut in the touch screen menu If the message Do you want to set to detect the leading edge of the paper appears when setting Cutting mode to User cut select Detect recommended Please note that if Detect recommended is selected and the paper has a strong curl the...

Page 743: ...n the platen lower the release lever and then proceed to the next step If Paper retention setting is set to Release you will no longer be able to automatically switch between the upper and lower roll paper Check 2 Has the roll paper lost tension during printing If the roll paper loses tension the paper surface could be damaged and the paper could wrinkle or fold Set Roll paper tension printing in ...

Page 744: ...nting Does Not Start The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent Preparing the ink system is displayed Agitating the ink is displayed 744 ...

Page 745: ...gain It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking computer s...

Page 746: ...e of them have it inside Check6 Make sure wireless signal is strong Monitor signal status and move printer and wireless router as necessary Place the wireless router and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer c...

Page 747: ...any programs that switch between network environments check their settings Some programs use a firewall by default Check10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID Mac OS If the problem is not resolved redo setup For Windows Perform setup using the Setup CD ROM or from the web page For Mac OS Perform setup from...

Page 748: ...Have you entered the proper password specified for the Wireless Direct To check the password specified for the printer display it using the operation panel of the printer or print out the network setting information of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check6 Make sure the printer is not placed too far away from the device If ...

Page 749: ... wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check2 If the printer driver is not installed install it Windows Install the printer driver using the Setup CD ROM or install it from the Canon website Check3 When using wireless LAN make sure wireless router does not restrict which computers can acc...

Page 750: ...box and try printing again In macOS open the dialog box of the printer driver select the printer from the list of Printer and try printing again Check 3 Is the print job paused In Windows restart the print job as follows 1 Select the printer icon in the Printers and Faxes or Printers window 2 Clear Pause Printing in the File menu to restart the print job In macOS restart the print job as follows 1...

Page 751: ... the touch screen menu to Disable Pausing Printing Check 2 Is Save to job box selected as the printer Output method Print the job saved on the printer s hard disk Printing Saved Jobs Check 3 Is the print job pending Manage the jobs on hold and print as needed Managing Pending Jobs Printing or Deleting Jobs on Hold 751 ...

Page 752: ...k tank are being filled with ink Wait until the system has been filled with ink Note This message might appear if you force the power off while the printer is operating Always follow the correct procedure when turning off the power Turning the Printer On and Off 752 ...

Page 753: ...ating the ink is displayed Ink agitation is in progress Please wait until ink agitation is finished Agitation time varies depending on time elapsed since powering off approximately 1 minute to 20 minutes 753 ...

Page 754: ...The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper 754 ...

Page 755: ...roll paper was used during a print job and paper could not be advanced because the trailing edge is taped to the roll Remove the used roll and insert a new roll Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder Loading and Printing on Rolls 755 ...

Page 756: ...creen menu Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the print head nozzle blocked Print a nozzle check pattern to check the print head status Checking for Nozzle Clogging Check 3 Is the correct printer driver selected Print again using the correct printer driver for your printer If none of the above apply there may be a printer malfunction Contact your Canon dealer for assis...

Page 757: ...soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs The contrast becomes uneven during printing The length of printed images is inaccurate in the feeding direction Images are printed crooked Documents are printed in monochrome Line thickness is not uniform Lines or colors...

Page 758: ...ucture Check 3 Was the printer left with the ink tank out The ink supply may become blocked by ink if the ink tank is left out If this happens leave the printer for at least 24 hours with the ink tank in and then carry out Print head cleaning Cleaning the Print Head Check 4 Are paper scraps stuck in the top cover Follow the steps below to remove paper scraps left inside the top cover 1 Open the to...

Page 759: ...e Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data macOS When Fast or Standard is selected the printing time is shorter and less ink is used than with Highest or High but the print quality is reduced Check 7 Does the paper used for printing create a lot of cutting dust Set Cut dust reduction in the touch screen menu Advanced paper sett...

Page 760: ...t set too low Set Paper Thickness Head Height in the touch screen menu to Auto Troubleshooting Paper Abrasion and Blurry Images Check 4 Is the paper thick or a type that curls easily or is prone to buckling after absorbing ink If using paper based printing material such as Heavyweight Coated Paper set Transport unit vacuum strength in the touch screen menu to Medium strong or Strong If that does n...

Page 761: ...rect media type in the touch screen menu when loading paper in the printer Loading the Upper Roll on the Printer Loading Sheets in the Printer Check 6 Does the paper have a strong curl at the front edge or is it buckled Set Cutting mode in the touch screen menu to User cut and set leading edge detection to Do not detect To keep track of the amount of roll paper remaining in this situation set Mana...

Page 762: ...Follow the steps below to change the printer driver settings 1 To stop printing press the Stop button 2 Change the type of paper in the printer driver and try printing again Check 4 Is the paper creased or curled Straighten out the wrinkles or curls and reload the paper Do not use paper that has been printed on previously Loading the Upper Roll on the Printer Loading Sheets in the Printer Check 5 ...

Page 763: ... in the touch screen menu Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using film based printing material such as tracing paper set the Transport unit vacuum strength in the touch screen menu to Standard Medium strong or Strong If that does not resolve the problem increase the Paper Thickness Head Height setting in the touch screen menu Adjusting Vacuum Strength Tr...

Page 764: ...e paper may curl during printing and come in contact with the output slot In such situations set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch screen menu However note that printing will now take longer Menu Structure Note In a hot and humid environment rolling paper printed with images containing areas of saturated color may transfer ink to the contact...

Page 765: ... platen and then manually feed roll paper over the platen when printing Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen Set a higher Transport unit vacuum strength in the touch screen menu Adjusting Vacuum Strength Check 4 Is Extension for borderless printing in the touch screen menu set to Large or Standard Set Paper with recommended w...

Page 766: ...ter blade to the next item printed Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing Windows 1 Click Specify for Media Type on the Main sheet of the printer driver 2 Select an ink drying time from the Between Pages list in Drying Time macOS Select an ink drying time from the Drying Time list on the Paper Detailed Setti...

Page 767: ...djusted Take the actions below Refer to the computer and monitor documentation to adjust the colors Adjust the settings of the color management software referring to the software documentation as needed Check 3 Is the print head nozzle blocked Print a test pattern to check the nozzles and see if they are clogged Checking for Nozzle Clogging Check 4 Is Application Color Matching Priority set to Off...

Page 768: ...en menu set to Prioritize length accuracy Setting Set priority to Prioritize print quality and adjusting the feed amount can help Adjusting Feed Amount Check 5 Check if the print head is in the right position Adjust the print head position Automatic Adjustment to Straighten Lines and Colors Check 6 Make sure that the print head nozzle is not blocked Print a test pattern to check the nozzles and se...

Page 769: ...e printer driver the same as the media type loaded in the printer Load paper of the same type as you have specified in the printer driver Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer Follow the steps below to change the printer driver settings 1 To stop printing press the Stop button 2 Change the type of paper in the printer dri...

Page 770: ...ality and Correcting Image Data macOS Check 3 Colors in printed images may be uneven on the boundary between shades if there are dark and light areas in an image Using the unidirectional printing function may reduce color unevenness in this situation Follow the steps below for unidirectional printing Windows Open Paper Detailed Settings from the Main tab of the printer driver and then select Unidi...

Page 771: ...e specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing press the Stop button 2 Change the type of paper in the printer driver and try printing again Check 9 Is Ink drying target area for Pause between scans in the touch scree...

Page 772: ...t head Adjusting the Print Head Setting a lower value for Paper Thickness Head Height in the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Lo...

Page 773: ... same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing press the Stop button 2 Change the type of paper in the printer driver and try printing a...

Page 774: ...gth Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing pr...

Page 775: ...and then reload the paper Menu Structure Check 2 Is Detect paper width set to OFF Set Detect paper width in the touch screen menu to ON Menu Structure Check 3 Has the roll paper been loaded at an angle If there is a gap between the roll paper and roll holder reload the roll Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer 775 ...

Page 776: ...ver specify Color in Color Mode and try printing again Check 2 Is Black and White Photo Print selected in a macOS printer driver Deselect Black and White Photo Print in the printer driver Quality Media settings and then print again Check 3 The print head nozzle may be blocked Print a test pattern to check the color ink nozzles and see if they are clogged Checking for Nozzle Clogging 776 ...

Page 777: ...aded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer 1 To stop printing press the Stop button 2 Reset the media type in the printer driver and then print Check 3 Adjust the position of th...

Page 778: ...r Paper Thickness Head Height in the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer Load the printer with the media type specified in the printer driver Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to ma...

Page 779: ...ion software you are using Check 4 Is the Extension for borderless printing set to Small In Extension for borderless printing in the touch screen menu set Paper with recommended width and Paper with adequate width to Standard Menu Structure Check 5 Is the width of the paper recommended for borderless printing For paper sizes that are not recommended for borderless printing a slight margin will aut...

Page 780: ...Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks macOS 780 ...

Page 781: ...k indicator is lit The top and bottom indicators are lit if the printer is connected via 1000Base T The top indicator is green if the printer is connected via 100Base TX and the bottom indicator is orange if connected via 10Base T If the Link indicator is not lit check the following points The hub is on The end of the Ethernet cable is connected correctly Insert the Ethernet cable until it clicks ...

Page 782: ...Device Setup Utility For wired LAN Performing Changing Wired LAN Settings For wireless LAN Performing Changing Wireless LAN Settings Check2 Are the printer s TCP IP network settings configured correctly Make sure the printer s TCP IP network settings are configured correctly Check3 Is the computer you are trying to print from configured correctly Make sure the computer s TCP IP network settings ar...

Page 783: ...printer on the same network Due to the nature of Bonjour printing may not be possible if the printer is on another network behind a router Make sure the computer and printer are on the same network For information about network settings ask your network administrator Check3 Are the printer s Bonjour settings configured correctly Make sure the Bonjour settings are configured correctly 783 ...

Page 784: ...Check Printer Settings Screen Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wireless LAN Cannot Find Printer while Using Wired LAN 784 ...

Page 785: ...inter Settings screen appears after searching the printer by Automatic search on the Search for Printers screen click Redetect and search for the printer again by the IP address on the Search for Printers screen If the printer has not been found after searching it by the IP address check network settings 785 ...

Page 786: ...lustration below The USB port is located at the back of the printer Check the items below only if you cannot proceed beyond the Printer Connection screen Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS X v10 8 or Mac OS X v10 7 If the icon locked is displ...

Page 787: ... application software running 7 Perform setup on web page Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next If the screen telling you that installation has not been completed appears click Abort on displayed screen and finish setup If the Connection failed screen appears 1 Click Next 2 Click Next on displayed screen 3 Click Back to Top on Select Printer screen 4 Click Exit on...

Page 788: ...ddress or host name To check the printer s IP Address or host name print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method Select one of the method below 1 Search by IPv4 address S...

Page 789: ...er s IP address 1 Flick HOME screen and tap Device settings Menu Operations 2 Tap LAN settings If you specify the administrator password enter the password 3 Tap Other settings 4 Tap TCP IP settings If you specify IPv4 address 1 Tap IPv4 2 Tap OK on the displayed screen 3 Tap IP address 4 Tap Manual setup Tapping Auto setup specifies the IP address automatically 5 Enter IP address 6 Tap OK 7 Enter...

Page 790: ...s again If the printer is found follow the instructions on the screen to continue to set up the network communication If no message appears Cancel searching printers and then set the security software to allow Canon software below to access the network For Windows Setup exe or Setup64 exe in the win Driver DrvSetup folder on the Setup CD ROM For macOS Setup app canonijnetwork bundle cnwidsd plugin...

Page 791: ...re printer setup is complete on the computer If it is not perform setup For Windows Perform setup using the Setup CD ROM or from the web page For Mac OS Perform setup from the web page Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For Mac OS Check4 Make sure printer and wireless router network settings match Make...

Page 792: ...hat some of them have it inside Check6 Make sure wireless signal is strong Monitor signal strength and move printer and wireless router as necessary Place the wireless router and printer where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the ...

Page 793: ... support Check9 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Some programs use a firewall by defau...

Page 794: ...on is not displayed wired LAN is disabled Select Activate wired LAN on Change LAN in LAN settings Check3 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router Note IJ Network Device S...

Page 795: ...Installation Problems Removing Printer Software Setup Processing Is Slow Windows Cannot Install Printer Driver Windows 795 ...

Page 796: ...IJ Network Device Setup Utility from the list of programs and then click Uninstall Windows 8 1 1 Use the Settings charm on the desktop to open the Control Panel 2 Under Programs select Programs and Features select IJ Network Device Setup Utility from the list of programs and then click the Uninstall button Windows 7 1 Select Control Panel from the start menu 2 Select Uninstall a program 3 Select I...

Page 797: ...2 Restart computer Empty the Trash and restart your computer Note To reinstall IJ Network Tool uninstall IJ Network Tool and install it again from the Canon website 797 ...

Page 798: ...Windows If Windows update starts during setup or if you perform setup while Windows update is in progress it may take a while to register the printer or to perform other processes Wait for a while This is not a malfunction 798 ...

Page 799: ... 7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install it from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer If the icon...

Page 800: ...y uninstall the printer driver restart your computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD ROM or install it from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall th...

Page 801: ...t jobs HP GL 2 jobs are printed in monochrome or color Printed colors of lines are inaccurate during HP GL 2 printing HP GL 2 jobs are printed 6 mm larger than specified HP GL 2 jobs are printed at maximum size even if a standard size is specified HP GL 2 printing takes a long time The printer stops when printing a HP GL 2 job the carriage stops moving 801 ...

Page 802: ...lotter origin is correct Check the printing commands Set Detect image size to Command priority or Detected size in the touch screen menu Print settings Check 2 Check the Margin setting Adjust the Margin setting values in the touch screen menu Print settings 802 ...

Page 803: ...k 3 Has the printer received print data that includes HP RTL commands when Auto rotation is ON Set Auto rotation to OFF in the touch screen menu and print again Print settings Check 4 Make sure the plotter origin is correct Check the printing commands Set Detect image size to Command priority or Detected size in the touch screen menu Print settings Check 5 Is Oversize set to OFF Set Oversize to ON...

Page 804: ...ck the Width correction setting Change the Width correction setting in the touch screen menu Print settings Check 2 Is Adjust faint lines set to OFF If fine lines are printed faintly setting Adjust faint lines to ON will print the lines more distinctly Print settings 804 ...

Page 805: ...or Check Check the Color mode setting Check the Color mode setting in the touch screen menu Print settings However for optimal Printhead performance the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode 805 ...

Page 806: ...ccurate during HP GL 2 printing Check Is Adjust faint lines set to ON Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results However lines in some colors may appear broken Print settings 806 ...

Page 807: ...P GL 2 jobs are printed 6 mm larger than specified Check Check the page size of the HP GL 2 print job as created in the source application Set Oversize to OFF in the touch screen menu Print settings 807 ...

Page 808: ...d size is specified Check Check the page size of the HP GL 2 print job as created in the source application Set Detect image size to Command priority or Detected size in the touch screen menu Set Conserve paper to ON in the touch screen menu Print settings 808 ...

Page 809: ...eck 1 Is the print data size large Large print jobs with a lot of data take longer to print Please wait a while until printing is finished Check 2 Is Input resolution set to 600 dpi Set Input resolution to 300 dpi Adjusting Feed Amount 809 ...

Page 810: ...a HP GL 2 job the carriage stops moving Check 1 The printer is analyzing the print job Please wait a while until printing is finished Check 2 Is Input resolution set to 600 dpi Set Input resolution to 300 dpi Adjusting Feed Amount 810 ...

Page 811: ...sages advising to check the maintenance cartridge are not cleared The printer consumes a lot of ink Printed pages are not collected cleanly in the basket Printed pages are not collected cleanly in the stacker Basket Lurches When Trim edge first is set the trimmed paper is drawn into the roll unit Ink Level Detection 811 ...

Page 812: ... turn on Check 1 Is the power cord plugged in Plug the power cord into the outlet and then turn on the printer Check 2 Is the specified voltage being supplied Check the voltage of the outlet and breaker Specifications 812 ...

Page 813: ...lugged before it is turned off In this case the next time power is restored the printer s hard disk is checked and startup may take some time Please wait a while because it may take several minutes to finish checking the hard disk If an error message is displayed after the hard disk check follow the instructions indicated to resolve the problem 813 ...

Page 814: ...e printer even when not printing The following sounds do not indicate a problem with the printer A suction sound can be heard from the platen To prevent the paper from rising the surface of the platen has vacuum holes that create suction on the paper Roll paper makes a fluttering sound during printing There may be a fluttering sound when large paper is advanced You suddenly hear the sound of clean...

Page 815: ...following times Please note that no other operations can be performed while Agitating the ink is on the touch screen After the printer is turned on After data transmission After ink tank replacement In other cases contact your Canon dealer 815 ...

Page 816: ...ck the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized Remove the newly replaced maintenance cartridge and then reinsert it again firmly Replacing the Maintenance Cartridge 816 ...

Page 817: ...y out System cleaning after the printer has been transported if has not been used for a long time or if there is a problem with the print head Check 3 You have just finished initial installation when more ink is consumed to fill the system If using the printer for the first time or using it after transport the ink tank will supply an initial fill of ink to the print head Although the amount of rem...

Page 818: ...r to Example Basket Configurations and try another basket position Example Basket Configurations Check 2 Is the basket in the right position for the media size The optimal basket position depends on factors such as media size and the conditions the printer is being used under Refer to Example Basket Configurations and try another basket position Example Basket Configurations 818 ...

Page 819: ...acker in the right position for the media size The optimal stacker position depends on factors such as media size and the conditions the printer is being used under Refer to Example Stacker Configurations and try another stacker position Example Stacker Configurations 819 ...

Page 820: ...port is attached to the Basket Arm The basket may lurch if a force is applied to the one without the Basket Locking Support To prevent the basket from lurching attach the Basket Locking Supports to both sides of the Basket Arm Using the Basket 820 ...

Page 821: ...the roll unit is being used as a paper feeder and the basket is in position 1 the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit In this situation refer to Example Basket Configurations and try another position Example Basket Configurations 821 ...

Page 822: ...red for that ink tank To restore the function for detecting the remaining ink level replace the ink tank with a new ink tank for that printer Repeatedly removing and inserting the same ink tank can cause the contacts between the ink tank and printer to malfunction ink may leak from the ink tank and the printer may become damaged Releasing ink level detection Ink level detection will be deactivated...

Page 823: ...25 1034 1035 1036 1039 1040 1051 1052 1054 1055 1056 1057 1058 1059 1061 1200 1201 1210 1213 1214 1300 1306 1317 1318 1322 1323 1324 1325 1326 1327 1328 1329 1401 1403 1408 1409 140A 140B 140C 140F 1468 1477 1478 1480 1481 1485 1492 1494 1495 1500 1551 1552 1570 1571 1660 168B 1720 1721 1722 1730 1731 1752 1753 1756 1757 1875 2000 to 2ZZZ 2001 2002 2130 2131 2132 3000 to 3ZZZ 3000 3001 3200 3201 3...

Page 824: ...3 4920 4922 4931 4932 4933 4934 4935 4937 4950 4952 4953 4954 4955 4956 5000 to 5ZZZ 5106 5200 5A60 5A61 5B16 5B20 5B21 5C00 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 7000 to 7ZZZ 7001 7003 7004 7005 7006 7050 7051 7052 8000 to 8ZZZ 8200 9000 to 9ZZZ 9000 9110 A000 to ZZZZ B20A B510 824 ...

Page 825: ...at to Do Check the media size and type for the print job on the touch screen and then tap OK Continuing to print Tap Load paper and then load the paper Loading and Printing on Sheets Stopping printing To stop printing tap Cancel on the touch screen or press the Stop button 825 ...

Page 826: ...but no roll is loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note To stop printing tap Cancel on the touch screen or press the Stop button 826 ...

Page 827: ... has been loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading Rolls on the Roll Holder Loading the Lower Roll on the Roll Unit Option Note To stop printing tap Cancel on the touch screen or press the Stop button 827 ...

Page 828: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC16 202E 828 ...

Page 829: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC17 202F 829 ...

Page 830: ... print on a sheet but no sheet is loaded What to Do Tap Load paper on the touch screen and then load cut paper and print Loading and Printing on Sheets Note To stop printing tap Cancel on the touch screen or press the Stop button 830 ...

Page 831: ...1018 Cause Roll 1 Upper feeder has not been calibrated What to Do Calibrating please remove the upper roll holder Removing the Upper Roll from the Printer 831 ...

Page 832: ...1019 Cause The roll unit feeder has not been calibrated What to Do Calibrating please remove the roll holder on the roll unit Removing the Lower Roll from the Roll Unit Option 832 ...

Page 833: ...screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again If using the Media Take up Unit tap Cancel on the touch screen to stop printing Remove the printed paper from the Media Take up Unit replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from the Printe...

Page 834: ... print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Stopping printing To stop printing tap Cancel on the t...

Page 835: ...b and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Lower Roll from the Roll Unit Option Loading the Lower Roll on the Roll Unit Option Stopping printing To stop printing tap Cancel...

Page 836: ...on the paper roll set the paper length Specifying the Paper Length 5 If There is a job whose printing is not complete Do you want to print this job appears on the touch screen tap Yes Printing will resume starting from the page on which the error occurred Feed stopped because the end of the paper roll is attached to the core with tape Remove the used roll paper and insert a new roll paper Removing...

Page 837: ...Note To stop printing press the Stop button 837 ...

Page 838: ...ing the Lower Roll on the Roll Unit Option 3 If no barcode was printed on the roll specify the paper type Changing the Type of Paper 4 If Manage remaining roll amount is set to Barcodes in the touch screen menu and there is no barcode printed on the paper roll set the paper length Specifying the Paper Length 5 If There is a job whose printing is not complete Do you want to print this job appears o...

Page 839: ... on the Roll Holder Loading the Upper Roll on the Printer If an upper roll is loaded in the printer feed the roll paper manually Loading the Upper Roll on the Printer Stopping printing To stop printing tap OK on the touch screen Note When Roll paper auto feed is set to Disable roll paper is not fed automatically Check the settings 839 ...

Page 840: ...Roll Holder Loading the Lower Roll on the Roll Unit Option If a lower roll is loaded in the roll unit feed the roll paper manually Loading the Lower Roll on the Roll Unit Option Stopping printing To stop printing tap OK on the touch screen Note When Roll paper auto feed is set to Disable roll paper is not fed automatically Check the settings 840 ...

Page 841: ...below 1 Tap OK on the touch screen to stop printing 2 Turn off the power and make sure the roll unit is properly installed on the printer Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit Make sure the roll unit s connection cable is inserted all the way in If the error appears again the printer may be damaged Contact a Canon customer servi...

Page 842: ...l unit Check the model number of the roll unit Install a roll unit supported by the printer Roll Unit Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit If the error appears again the printer may be damaged Contact a Canon customer service center 842 ...

Page 843: ...l unit Check the model number of the roll unit Install a roll unit supported by the printer Roll Unit Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit If the error appears again the printer may be damaged Contact a Canon customer service center 843 ...

Page 844: ... The media type specified in the printer driver is not the same as the media type loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 844 ...

Page 845: ... paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 845 ...

Page 846: ...1054 Cause The paper in the printer is smaller than the paper size set in the printer driver What to Do You can continue to print but note that this error may cause problems in the printing results 846 ...

Page 847: ...1055 Cause The paper size in the printer cannot be printed borderless What to Do You can continue to print but note that this error may cause problems in the printing results 847 ...

Page 848: ...1056 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 848 ...

Page 849: ...1057 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 849 ...

Page 850: ...at to Do Printing will continue Replace the upper roll in the printer with one that has enough paper for printing as soon as possible Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Note To stop printing press the Stop button 850 ...

Page 851: ...rinting will continue Replace the lower roll in the roll unit with one that has enough paper for printing as soon as possible Removing the Lower Roll from the Roll Unit Option Loading the Lower Roll on the Roll Unit Option Note To stop printing press the Stop button 851 ...

Page 852: ...Tap Cancel to stop printing 2 Change the media type in the printer driver settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Replace the paper and print 2 Load the paper with the media type specified in the printer driver Loading and Printing on R...

Page 853: ...ead lock lever is closed properly Make sure there are no foreign objects caught in the top cover and then close the top cover If this error appears again close the top cover turn the power off wait a moment and then turn the power back on Note If installing a print head close the top cover after finishing 853 ...

Page 854: ...1201 Cause The ink tank cover is open What to Do Close the ink tank cover 854 ...

Page 855: ...1210 Cause The ink tank cover is open What to Do Close the ink tank cover 855 ...

Page 856: ...1213 Cause Release lever is lifted up What to Do Lower the release lever If the error occurs again turn off the printer and wait a while before restoring power 856 ...

Page 857: ...wer wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC19 2F21 EC51 2F38 857 ...

Page 858: ...eet 2 Load the paper Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 3 If There is a job whose printing is not complete Do you want to print this job appears on the touch screen tap Yes Printing will resume starting from the page on which the error occurred If the error appears again the printer may be damaged Contact a Canon custo...

Page 859: ...teps to load and print on a roll 1 To remove the cut paper tap Remove paper on the touch screen Removing Sheets 2 Load a new roll Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Note To stop printing tap Cancel on the touch screen or press the Stop button 859 ...

Page 860: ...the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder Important If this message continues to appear even after taking the steps above or if you do not want this message to appear set Skew detection accuracy in the printer menu to OFF or Loose However note that the paper will ...

Page 861: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC0F 2F93 861 ...

Page 862: ...reen tap Yes Printing will resume starting from the page on which the error occurred Note If this error appears again even after reloading the paper roll remove the roll holder from the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder This error might also appear if the plat...

Page 863: ...en loaded What to Do Lift up the release lever and reload paper of suitable size Paper Sizes Note Load unused A4 letter size or larger paper if printing calibration and nozzle check patterns Each calibration may take several sheets of paper 863 ...

Page 864: ... the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try again Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Loading and Printing on Sheets Note To stop printing tap Cancel on the touch screen or press the Stop button 864 ...

Page 865: ...What to Do Follow the steps below to print again 1 Tap Cancel on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try again Removing Printed Paper from the Roll Unit Loading and Printing on Sheets 865 ...

Page 866: ... cutting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK...

Page 867: ...ssors or a cutting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feed...

Page 868: ...of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK on the touch screen and feed paper manually Loading ...

Page 869: ...the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK on the touch screen and feed paper manually...

Page 870: ...1401 Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 870 ...

Page 871: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 871 ...

Page 872: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 872 ...

Page 873: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 873 ...

Page 874: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 874 ...

Page 875: ...140B Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 875 ...

Page 876: ...140C Cause There is a problem with the print head What to Do Turn off the power wait a moment and then turn it back on 876 ...

Page 877: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 877 ...

Page 878: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC55 2F24 878 ...

Page 879: ...1477 Cause There is a problem with the print head What to Do Open the top cover and replace the print head with a new one Replacing the Print Head 879 ...

Page 880: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 880 ...

Page 881: ...1480 Cause The attached print head was previously used in a different model What to Do Attach the correct print head Replacing the Print Head 881 ...

Page 882: ...1481 Cause The attached print head was previously used in a model that uses a different ink set What to Do Attach the correct print head Replacing the Print Head 882 ...

Page 883: ...1485 Cause Cannot use attached print head What to Do Attach the correct print head Replacing the Print Head 883 ...

Page 884: ... moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC02 2F42 EC21 2F44 EC3F 2F40 EC3F 2F41 884 ...

Page 885: ...rint head What to Do Turn off the power wait a moment and then turn it back on If the error appears again remove and reattach the print head Replacing the Print Head If that does not get rid of the error replace the print head with a new one 885 ...

Page 886: ...ncel on the touch screen to stop printing 2 Clean the print head Cleaning the Print Head If this message still appears when printing replace the print head Replacing the Print Head Important To continue printing use the touch screen and tap Continue printing However the print results may not be satisfactory 886 ...

Page 887: ...1500 Cause The ink in the ink tank is running low What to Do Prepare a new ink tank 887 ...

Page 888: ...1551 Cause A genuine Canon ink tank with a history of past use has been detected What to Do To dismiss the message tap OK on the touch screen 888 ...

Page 889: ...1552 Cause A genuine Canon ink tank has been inserted What to Do To dismiss the message tap OK on the touch screen 889 ...

Page 890: ...tank has run out What to Do Open the ink tank cover and then replace the ink tank before the ink in the sub ink tank of this printer becomes insufficient Replacing Ink Tanks Note You can replace the ink tank even while printing 890 ...

Page 891: ...1571 Cause Ink tank removed during printing What to Do If replacing the ink tank insert a new ink tank Replacing Ink Tanks 891 ...

Page 892: ...1660 Cause Ink tank not inserted What to Do Insert the ink tank correctly Replacing Ink Tanks 892 ...

Page 893: ...168B Cause The ink tank cannot be recognized Printing cannot be executed because the ink tank may not be compatible with this printer What to Do Install the appropriate ink tank 893 ...

Page 894: ...1720 Cause The maintenance cartridge is full It needs to be replaced What to Do Replace the maintenance cartridge Replacing the Maintenance Cartridge 894 ...

Page 895: ...1721 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Replacing the Maintenance Cartridge 895 ...

Page 896: ...use Incorrect type of maintenance cartridge What to Do Insert the correct maintenance cartridge Replacing the Maintenance Cartridge If this error continues to appear contact a Canon customer service center 896 ...

Page 897: ...se it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displa...

Page 898: ... it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non genuine Canon ink tank Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed on the touch screen when checking the current i...

Page 899: ...1752 Cause The ink has run out What to Do Open the ink tank cover and then replace the ink tank Replacing Ink Tanks 899 ...

Page 900: ...isable the function for detecting the remaining ink level To disable this function press and hold the printer s Stop button for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condit...

Page 901: ...1756 Cause The ink may become insufficient What to Do To perform the next process or to continue the specified process replace the ink tank Replacing Ink Tanks 901 ...

Page 902: ...annot fill ink reserve tank What to Do Check the touch screen remove the ink tank for the affected color and then reinsert it If the inserted ink tank is empty replace it with a new ink tank Replacing Ink Tanks 902 ...

Page 903: ...e Attempted to print on roll unit roll paper but roll unit is not powered on or has been removed What to Do Turn off the power and check the connection with the roll unit Roll Unit Switching Roll Unit Modes 903 ...

Page 904: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Only USB flash drive can be connected to this device for direct printing 904 ...

Page 905: ...2002 Cause An incompatible USB hub is connected What to Do If USB flash drive is connected to this device through a USB hub remove the USB hub Connect the USB flash drive directly to this device 905 ...

Page 906: ...the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder 2 Replace the paper with paper of the width set in the printer driver Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Note To change print settings in Windows select Fit Roll Paper Width in the pr...

Page 907: ...ving the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder 2 Replace the paper with paper of the width set in the printer driver Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Note To change print settings in Windows select Fit Roll Paper Width in t...

Page 908: ... printer is the wrong size or type What to Do Roll Tap Replace the paper and print on the touch screen or lift up the release lever and replace the paper with paper of the correct size To stop printing tap Cancel or press the Stop button Sheet Lift up the release lever and load paper of the same size and type as the first page To stop printing press the Stop button 908 ...

Page 909: ...3000 Cause The print head has not been calibrated What to Do Print head alignment is recommended Adjusting the Print Head Note This message will appear until Print head alignment is carried out 909 ...

Page 910: ...3001 Cause The print head nozzle is becoming blocked What to Do Check the printed materials If the printed materials are scratched clean the print head Cleaning the Print Head 910 ...

Page 911: ...e It is almost time to replace consumables for which service is required What to Do This can used for a little while until the message Part replacement needed appears Contact your Canon dealer for assistance 911 ...

Page 912: ...3201 Cause It is past the recommended time to replace consumables for which service is required What to Do Contact your Canon dealer for assistance 912 ...

Page 913: ...tenance cartridge is almost full What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full Replacing the Maintenance Cartridge 913 ...

Page 914: ...3300 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 914 ...

Page 915: ...3301 Cause Parameter specified in HP GL 2 command is not supported What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 915 ...

Page 916: ...3302 Cause Unsupported HP GL 2 command was used What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 916 ...

Page 917: ...3303 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 917 ...

Page 918: ...3304 Cause Printer memory is full in HP GL 2 emulation mode What to Do Check the print data Printing will continue but you may not obtain correct printing results Check the printing results 918 ...

Page 919: ...he media information Media Configuration Tool Guide Windows Media Configuration Tool Guide macOS To set the Media Configuration Tool to recovery mode open the Media Configuration Tool select this device and then click OK Select and load the media information backup file If you do not have a media information backup file contact a Canon customer service center 919 ...

Page 920: ...Incorrect print data Illegal number of parameters What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 920 ...

Page 921: ...correct print data Required items have been omitted What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 921 ...

Page 922: ...Cause Incorrect print data Data out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 922 ...

Page 923: ...Incorrect print data Resolution value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 923 ...

Page 924: ...rrect print data Compression method value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 924 ...

Page 925: ...rint data Incorrect data formatting color sequence bit count What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 925 ...

Page 926: ...nt data Illegal combination of resolution and image data format What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 926 ...

Page 927: ...3330 Cause Print data may be corrupt What to Do Check the print job 927 ...

Page 928: ...3331 Cause Print results may be abnormal as there is a large volume of print data What to Do Check the print job 928 ...

Page 929: ...3332 Cause Unsupported JPEG data format What to Do Print from a PC 929 ...

Page 930: ...3333 Cause Unsupported JPEG data format What to Do Print from a PC 930 ...

Page 931: ...3334 Cause PDF data is print protected What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed 931 ...

Page 932: ...3335 Cause Corrupt PDF file What to Do Open the PDF file in Adobe Acrobat and check it The file can also be printed from Acrobat 932 ...

Page 933: ...nts are used in the PDF file causing a memory shortage Printing will continue but some incorrect characters will be printed What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it 933 ...

Page 934: ...a information set at the printer does not match the media information at the printer driver update the media information at the printer driver Updating Media Information in Printer Driver Windows Updating Media Information in Printer Driver macOS If using printing software such as RIP Raster Image Processor contact the software manufacturer 934 ...

Page 935: ...use Print data contains illegal image processing table What to Do Check the print job image processing table If using printing software such as RIP Raster Image Processor contact the software manufacturer 935 ...

Page 936: ...3350 Cause Free space on the personal box on the printer hard disk is less than 1 GB What to Do Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 936 ...

Page 937: ...3351 Cause 100 jobs are stored in the personal box What to Do Delete any unneeded jobs saved in the personal box Deleting Saved Jobs 937 ...

Page 938: ... printer hard disk is full so the job will only be printed The print job will not be saved to the hard disk What to Do To save the print job delete any unneeded jobs saved in the personal box Deleting Saved Jobs 938 ...

Page 939: ...ror Check that the address and port numbers of the sending mail server SMTP server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 939 ...

Page 940: ...or Check that the address and port numbers of the receiving mail server POP3 server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 940 ...

Page 941: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 941 ...

Page 942: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 942 ...

Page 943: ...iss the error Check that the sending mail server SMTP server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 943 ...

Page 944: ...miss the error Check that the sending account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 944 ...

Page 945: ...ss the error Check that the receiving mail server POP3 server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 945 ...

Page 946: ...iss the error Check that the receiving account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 946 ...

Page 947: ...the touch screen to dismiss the error Check that the settings on the mail server and the APOP settings on this device match Check this device s APOP settings in Remote UI Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server 947 ...

Page 948: ...on the touch screen to dismiss the error Check if the Remote UI mail server settings are correct Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 948 ...

Page 949: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen to dismiss the error Specify the correct destination mail address and try again 949 ...

Page 950: ...the touch screen to dismiss the error Check the network configuration and change the network configuration to prevent a conflict with other network devices For details on changing the network configuration refer to the documentation for your network device 950 ...

Page 951: ...lowing Received print job for Roll 1 Upper while Roll 2 Lower is in use Received print job for Roll 2 Lower while Roll 1 Upper is in use What to Do Tap OK on the touch screen to dismiss the error Remove the printed matter and then try again 951 ...

Page 952: ...4111 Cause The media type specified is incompatible with this device What to Do Tap OK on the touch screen to dismiss the error Check the media type settings and then try again 952 ...

Page 953: ...ifying paper feed from the roll unit but the roll unit is not set to paper feed What to Do To stop printing tap OK on the touch screen or press the Stop button Check the roll unit settings and then try again Switching Roll Unit Modes 953 ...

Page 954: ...e printed borderless 1 Tap Replace the paper and print on the touch screen then remove the roll paper Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder 2 Replace the printer paper with paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the ...

Page 955: ...ving Rolls From the Roll Holder 2 Replace the printer paper with paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note Because paper expands or contracts depending on the environment of use i...

Page 956: ... on the touch screen then remove the roll paper Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder 2 Replace the printer paper with paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing with a border Tap Print with...

Page 957: ... firmly until it is against the roll holder flange Loading Rolls on the Roll Holder Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Stopping printing Tap Cancel on the touch screen to stop printing Note To force the printer to print set Detect paper setting mismatch in the touch screen menu to Do not detect However note that this error may aff...

Page 958: ...o stop printing 2 Check that the printer driver for the printer has been selected and then try again See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touch screen m...

Page 959: ...Stopping printing Tap Cancel on the touch screen to stop printing Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note See the media information list for media types compatible with borderless printing Paper Information List 959 ...

Page 960: ... up the release lever and reload the roll paper Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Stopping printing Tap Cancel on the touch screen to stop printing 960 ...

Page 961: ...o stop printing 2 Check that the printer driver for the printer has been selected and then try again See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touch screen m...

Page 962: ...is not specified in the printer driver Roll paper is not wide enough or the paper is out of position What to Do Stopping printing Tap Cancel on the touch screen to stop printing Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled 962 ...

Page 963: ...EC12 2F29 EC12 2F2B EC12 2F2C EC13 2F17 EC15 2E23 EC16 2021 EC16 2022 EC16 2027 EC16 202A EC16 2038 EC17 2023 EC17 2024 EC17 2028 EC17 2029 EC17 2039 EC1B 2030 EC1B 2031 EC1B 2032 EC1B 2033 EC1C 2034 EC1C 2035 EC1C 2036 EC1C 2037 EC21 2F51 EC21 2F54 EC21 2F57 EC21 2F59 EC21 2F61 EC21 2F67 EC21 2F70 EC21 2F71 EC21 2F72 EC22 2F30 EC22 2F47 EC23 260E EC23 2F11 EC23 2F18 EC23 2F32 EC25 2F16 EC31 2F09 ...

Page 964: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 203C 964 ...

Page 965: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC17 203D 965 ...

Page 966: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC1D 2050 966 ...

Page 967: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC1E 2053 967 ...

Page 968: ...hat to Do Press the Stop button to stop printing and then take the following action Cancel the print job in the job queue Managing Job Queue Deleting or Preempting Other Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 968 ...

Page 969: ...r hard disk has not been formatted What to Do Tap OK on the touch screen to begin formatting the hard disk When formatting is complete the data on the hard disc will be erased and the printer will automatically restart 969 ...

Page 970: ...ed in the box What to Do Take the actions below Cancel the print job in the job queue Managing Job Queue Deleting or Preempting Other Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs Note To stop printing press the Stop button 970 ...

Page 971: ...d then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 3304 EC51 3306 EC51 3307 EC51 3308 EC51 3309 EC51 330A 971 ...

Page 972: ...e power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC54 290C 972 ...

Page 973: ... of the width set in the printer driver 1 Tap Replace the paper and print then remove the roll paper Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder 2 Replace the paper with paper of the width set in the printer driver Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the R...

Page 974: ...er settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Cancel on the touch screen to stop printing 2 Load the paper with the media type set in the printer driver and then try again Loading and Printing on Rolls Loading and Printing on Sheets Printi...

Page 975: ...paper that can be printed borderless Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Note See the media information list for media types compatible with borderless printing Paper Information List Reloading paper Tap Replace the paper and print on the touch screen and then load the paper so that the edges are insi...

Page 976: ...A foreign object near the output slot is obstructing the cutter blade Follow the steps below to resume printing 1 Open the top cover and remove any foreign objects 2 If There is a job whose printing is not complete Do you want to print this job appears on the touch screen tap Yes Printing will resume starting from the page on which the error occurred Paper not being used under the recommended usag...

Page 977: ...Contact your Canon dealer for assistance 977 ...

Page 978: ...he paper from the Media Take up Unit Tap OK on the touch screen to dismiss the error Note When printing on lightweight paper or without a border the border of the paper may get wrinkled coming in contact with the roll holder resulting in poor winding If these problems occur when winding using a 2 inch core remove the spacer held in place by 4 hex screws on the roll holder flange and then wind Medi...

Page 979: ...e sensors to malfunction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle is blocked Cle...

Page 980: ...e the printer is loaded with very transparent film type paper What to Do Tap OK on the touch screen to dismiss the error We recommend calibrating the print head with a frequently used non film paper Automatic Adjustment to Straighten Lines and Colors 980 ...

Page 981: ...t head alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head Cleaning the Print Head 4 Repeat Print head alignment Automatic Adjustment to Straighten Lines and Colors 981 ...

Page 982: ...t head alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head Cleaning the Print Head 4 Repeat Print head alignment Automatic Adjustment to Straighten Lines and Colors 982 ...

Page 983: ...t head alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head Cleaning the Print Head 4 Repeat Print head alignment Automatic Adjustment to Straighten Lines and Colors 983 ...

Page 984: ...o check the nozzles Checking for Nozzle Clogging 2 If the nozzle is blocked clean the print head Cleaning the Print Head 3 Retry Print head alignment Automatic Adjustment to Straighten Lines and Colors If any print head nozzles are still blocked replace the print head Replacing the Print Head If the error appears again the printer may be damaged Contact a Canon customer service center 984 ...

Page 985: ...4950 Cause WPS Push button method connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again 985 ...

Page 986: ...4952 Cause Failed to connect to the wireless LAN router What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again 986 ...

Page 987: ...4953 Cause Failed to acquire IP address What to Do Check the information that appears on the touch screen and then try connecting again 987 ...

Page 988: ...4954 Cause Failed to set up wireless LAN using Easy wireless connect What to Do Tap OK on the touch screen to dismiss the error and then configure the settings again 988 ...

Page 989: ...4955 Cause IPv4 IPv6 settings were changed but wired LAN and wireless LAN are disabled What to Do Tap OK on the touch screen to dismiss the error and then enable wired LAN or wireless LAN 989 ...

Page 990: ...but they cannot be changed for the following reasons Printer is operating Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error exit other processes and then configure the settings again 990 ...

Page 991: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 4061 991 ...

Page 992: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC21 2F7E 992 ...

Page 993: ... Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC33 4020 EC33 4021 EC33 4022 EC33 4023 EC33 4026 993 ...

Page 994: ... Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC3F 4120 EC3F 4121 EC3F 4122 EC3F 4123 EC3F 4126 994 ...

Page 995: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC22 4001 995 ...

Page 996: ... a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC25 4001 EC41 4001 EC43 4001 EC44 4001 EC45 4001 EC47 4001 996 ...

Page 997: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC48 4001 997 ...

Page 998: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC31 4001 998 ...

Page 999: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC56 2FE0 999 ...

Page 1000: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 404F 1000 ...

Page 1001: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 4040 1001 ...

Page 1002: ...ode ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC07 4060 EC51 4041 EC51 4042 EC51 4045 EC51 4046 EC51 4047 EC51 404C EC51 404D EC51 404E EC51 4070 EC51 4071 EC51 4072 1002 ...

Page 1003: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3000 1003 ...

Page 1004: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3001 1004 ...

Page 1005: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3006 1005 ...

Page 1006: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3002 1006 ...

Page 1007: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3003 1007 ...

Page 1008: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3004 1008 ...

Page 1009: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3005 1009 ...

Page 1010: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3100 1010 ...

Page 1011: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3101 1011 ...

Page 1012: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3102 1012 ...

Page 1013: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3103 1013 ...

Page 1014: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3104 1014 ...

Page 1015: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3105 1015 ...

Page 1016: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3106 1016 ...

Page 1017: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3107 1017 ...

Page 1018: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3108 1018 ...

Page 1019: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3109 1019 ...

Page 1020: ...d unplug the power cord Wait at least 10 seconds and then turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3110 1020 ...

Page 1021: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 401A 1021 ...

Page 1022: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 405A 1022 ...

Page 1023: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 405B 1023 ...

Page 1024: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 4080 1024 ...

Page 1025: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC54 4081 1025 ...

Page 1026: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5001 1026 ...

Page 1027: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5002 1027 ...

Page 1028: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5003 1028 ...

Page 1029: ...hat to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC24 4049 EC24 404A EC24 404B 1029 ...

Page 1030: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 2F07 1030 ...

Page 1031: ...red What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC52 4038 EC52 4039 1031 ...

Page 1032: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 403A 1032 ...

Page 1033: ...occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC32 4001 1033 ...

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