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Canon ImagePrograf GP-4000, Online Manual

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Canon ImagePrograf GP-4000 Online Manual Download Page 314

Network Status and Troubleshooting

Check the network status referring to LAN setting information on the touch screen.

Printing Network Settings

Network Status

What to Do

Connected normally.

If you are unable to
print, see 1 on What
to Do.

1. If you are unable to print, check the items below:

1.

• whether the computer is connected to Wi-Fi
• whether the firewall of your security software is enabled
• whether a privacy separator, SSID separator, or Network separation function is ena-

•

bled on your wireless router

If one of the above is enabled, disable it before setup.

• whether the network name (SSID) of the printer (see "3-2-6" of network setting infor-

mation printout) matches that of the router to connect

2. To change the network connection method (wired/wireless), change it on the printer's

network setting screen.

Wi-Fi is disabled on
the printer.

Perform printer setup following the instructions of the manual.

Wired LAN connec-
tion is disabled.

• Make sure the printer is connected to the router with the LAN cable.

•

If the LAN cable is loose, connect the cable properly.

If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN
side of the router.

• Make sure the network devices (e.g. hub or router) are turned on.

•

IP address is not as-
signed.

• If you specify the printer's IP address automatically, enable DHCP on the router.

•

• If you specify the printer's IP address manually, the address is disabled because it is out of

•

the valid range. You specified (0.0.0.0) as the IP address, for example.

Specify the valid IP address.

The default gateway
is not specified.

Check the items below to communicate by hopping routers (e.g. using a cloud application).

• Make sure the device specified as the default gateway is turned on.

•

• Specify the default gateway address correctly.

•

To check the default gateway, print out the network settings information.

Note

• For some printers, you can check the default gateway on the operation panel.

Cannot connect to
the specified net-
work.

Check the status of the printer, network devices (e.g. wireless router), or smartphone/tablet.

• If they are turned off, turn them on.
• Make sure wireless signal is strong.

•

Monitor signal status and move the printer and wireless router as necessary.

• The security key specified for the wireless router may not match that you entered.

•

The security key is case-sensitive.

314

Summary of Contents for ImagePrograf GP-4000

Page 1: ...Online Manual English GP 4000 GP 2000 GP 540 GP 520 ...

Page 2: ...ts 53 Roll Unit 55 Parts of the Roll Unit 56 Roll Holder Set 58 Printing procedure 59 Turning the Printer On and Off 60 Loading and Printing on Rolls 63 Loading and Printing on Sheets 65 Printing in Windows 67 Printing from macOS 69 Canceling print jobs 70 Canceling Print Jobs from the Control Panel 71 Canceling Print Jobs from Windows 72 Canceling Print Jobs from macOS 74 Pausing Printing 75 Paus...

Page 3: ...om the Printer 111 Removing the Lower Roll from the Roll Unit Option 114 Removing Rolls From the Roll Holder 117 Feeding Roll Paper Manually 119 Keeping Track of the Amount of Roll Paper Left 120 Specifying the Amount of Extension for Borderless Printing 123 Specifying the Ink Drying Time 126 Specifying the Cutting Method for Rolls 128 Cutting the Leading Edge of Roll Paper Automatically 135 Reduc...

Page 4: ...e settings 235 Other printer settings 236 Language selection 238 Firmware update 239 Security settings 240 Printer information 241 Setting Administrator Password on Operation Panel 242 Erasing Data on Printer s Hard Disk 244 Status Print 245 Changing Printer s Setting Using Web Browser 247 Start up Remote UI 248 Changeable Setting Items Using Remote UI 251 Security 253 LAN settings 254 Setting Pas...

Page 5: ...hod of Wi Fi Connection 310 Countermeasures against Unauthorized Access 312 Network Status and Troubleshooting 314 Sharing the Printer on a Network macOS 316 Settings on Print Server 317 Settings on Client PC 318 Restrictions on Printer Sharing 319 Adjustments for Better Print Quality 320 Adjusting the Print Head 321 Adjusting the Print Head 322 Automatic Adjustment to Straighten Lines and Colors ...

Page 6: ...he Print Head 380 Maintenance Cartridge 388 Maintenance Cartridge 389 Replacing the Maintenance Cartridge 390 Checking the Remaining Maintenance Cartridge Capacity 395 When to Replace the Maintenance Cartridge 396 Cutter Blade 397 Cutter Blade 398 Replacing the Cutter Blade 399 Performing Maintenance Functions from Your Computer macOS 404 Opening Remote UI for Maintenance 405 Cleaning the Print He...

Page 7: ...ut 2 Level Roll Switching 475 Setting the Paper Rolls in the Printer According to the Intended Use 476 Printing by Automatically Switching Upper level and Lower level Roll Papers 478 How to Switch Paper Rolls 481 Reflect Roll Unit Settings in the Printer Driver 486 Changing the Print Quality and Correcting Image Data 487 Adjusting Color Balance 488 Setting the Print Quality Level Custom 490 Printi...

Page 8: ... Documents 532 Printing by Connecting Multiple Pages 533 Printing Multiple Pages All on One Page 535 Printing Document in Center of Paper 537 Printing by Saving Roll Paper 539 Saving Roll Paper by Rotating Document 90 Degrees 540 Saving Roll Paper by Eliminating Upper and Lower Margins on Document 541 Switching the Paper Source to Match the Purpose 542 Cutting Roll Paper after Printing 544 Specify...

Page 9: ...Deleting the Undesired Print Job 590 Displaying the Printing Status Screen 591 Canon IJ Printer Utility2 593 Opening the Canon IJ Printer Utility2 594 Checking the Ink Status from Your Computer 595 Instructions for Use Printer Driver 596 Description of Print Dialog 597 Quality Media 598 Color Options 601 Advanced Paper Settings 603 Page Processing 606 Additional Settings 608 Specifications 609 Upd...

Page 10: ... to easily create vertical or horizontal banners 652 Does this printer support sub ink tank system 653 I want to know how to configure roll cutting 654 I want to configure so that the roll is cut automatically after waiting for the ink to dry 655 How do I print without borders 656 I want to know the paper types that can be used in this printer 657 The paper type that I want to print is not display...

Page 11: ...rinting Fails 697 The Printer Stops During a Print Job 699 Printing stops and an error message is displayed 700 The printer ejects blank unprinted paper 701 Problems with the Printing Quality 702 Printing is faint 703 Paper rubs against the Print Head 705 The edges of the paper are dirty 707 The surface of the paper is dirty 710 The back side of the paper is dirty 712 Immediately after borderless ...

Page 12: ...rinter Software 754 Taking Time to Setup Process Windows 756 Failed to Printer Driver Installation Windows 757 Other Problems 759 Printer does not turn on 760 If the Printer Makes a Strange Sound 761 Messages advising to check the maintenance cartridge are not cleared 763 Printer consumes a lot of ink 764 Printed pages are not collected cleanly in the basket 765 Basket Lurches 766 When Trim edge f...

Page 13: ...25 786 1034 787 1035 788 1036 789 1039 790 1040 791 1051 792 1052 793 1054 794 1056 795 1057 796 1058 797 1059 798 1061 799 1200 800 1201 801 1210 802 1213 803 1214 804 1300 805 1306 806 1317 807 1318 808 1322 809 1323 810 1324 811 1325 812 1326 813 ...

Page 14: ...08 819 1409 820 140A 821 140B 822 140C 823 140F 824 1468 825 1477 826 1478 827 1480 828 1481 829 1485 830 1492 831 1494 832 1495 833 1500 834 1551 835 1552 836 1570 837 1571 838 1660 839 168B 840 1720 841 1721 842 1722 843 1730 844 1731 845 1752 846 ...

Page 15: ...02 852 2130 853 2131 854 2132 855 3000 856 3001 857 3101 858 3200 859 3201 860 3250 861 3306 862 3311 863 3312 864 3313 865 3314 866 3315 867 3316 868 3317 869 3331 870 3332 871 3333 872 3334 873 3335 874 3336 875 3338 876 3341 877 3350 878 3351 879 ...

Page 16: ...18 885 3419 886 3420 887 3421 888 3422 889 3423 890 3424 891 3448 892 3451 893 4107 894 4111 895 4112 896 4114 897 4116 898 4117 899 4119 900 4120 901 4121 902 4122 903 4801 904 4803 905 4804 906 4805 907 4806 908 4900 909 4901 910 4903 911 4905 912 ...

Page 17: ...24 919 4925 920 4926 921 4927 922 4931 923 4932 924 4933 925 4934 926 4935 927 4950 928 4951 929 4952 930 4953 931 4954 932 4955 933 4956 934 5200 935 5A60 936 5A61 937 5B10 938 5B16 939 5B20 940 5B21 941 5C00 942 6502 943 6700 944 6702 945 6820 946 ...

Page 18: ...8 6902 949 6910 950 6911 951 6920 952 6921 953 6930 954 6931 955 6932 956 6933 957 6940 958 6941 959 6942 960 6943 961 6944 962 6945 963 6946 964 7050 965 7051 966 7052 967 8200 968 9000 969 9110 970 B20A 971 B510 972 ...

Page 19: ...ust be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch ena...

Page 20: ... S A and licensed to Canon Inc Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk Inc and or its subsidiaries and or affiliates in the USA and or other countries QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries USB Type C is a trademark of USB Implementers Forum The Mopria word mark and the Mopria Logo are registered and or unregist...

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Page 22: ... 4 any medium with or without modifications and in Source or Object form provided that You meet the following conditions 1 You must give any other recipients of the Work or Derivative Works a copy of this License and 2 You must cause any modified files to carry prominent notices stating that You changed the files and 3 You must retain in the Source form of any Derivative Works that You distribute ...

Page 23: ... all other commercial damages or losses even if such Contributor has been advised of the possibility of such damages 9 Accepting Warranty or Additional Liability While redistributing the Work or Derivative Works thereof You may choose to offer and charge a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting...

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Page 28: ...THER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE LEADTOOLS Copyright C 1991 2009 LEAD Technologies Inc CMap Resources Copyright 1990 2009 Adobe Systems Incorporated All rights reserved Copyright 1990 2010 Adobe Systems Incorporated All rights reserved Redistribution and u...

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Page 31: ...nt in parts or full form without having to pay us royalty free usage o You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modifications in commercial products We disclaim al...

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Page 33: ...ect special incidental or consequential as a result of the reproduction modification distribution or other use of the TWAIN Toolkit JSON for Modern C Copyright c 2013 2017 Niels Lohmann Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation t...

Page 34: ...right c 2014 Kenneth MacKay All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of con...

Page 35: ...CT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE ISC License Copyright c 2013 2017 Frank Denis j at pureftpd dot org Permission to use copy modify and or distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this per...

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Page 37: ...ut limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIN...

Page 38: ...llowing disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation or other materials provided with the distribution Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWAR...

Page 39: ...Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing 39 ...

Page 40: ...Printer Parts Printer Parts Front Back Top Cover Inside Carriage Ink Tank Cover Inside Operation Panel Optional accessories Stand Stand Parts Roll Unit Parts of the Roll Unit Roll Holder Set 40 ...

Page 41: ...Printer Parts Front Back Top Cover Inside Carriage Ink Tank Cover Inside Operation Panel 41 ...

Page 42: ... the roll on this holder E Holder Stopper Secure the roll on the Roll Holder with this part F Release Lever To release paper retainer lift the lever G Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge H Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed Replace the cartridge when it is full I Stand A stand that holds the printer...

Page 43: ... K Touch Screen Use this screen to operate the printer and check the printer status See Operation Panel L Ink Tank Cover Open this cover to replace the ink tank See Ink Tank Cover Inside 43 ...

Page 44: ...0 GP 2000 GP 520 A Carrying Grips When carrying the printer have six people hold it by these handles under both sides B USB Port Connect a USB cable to this port The printer is compatible with Hi Speed USB connections 44 ...

Page 45: ...e lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer D Power Cord Connector Connect the power cord to this connector E Roll Unit Power Supply Inlet Connect the connection cord for the roll unit 45 ...

Page 46: ...d cutter for automatic paper cutting D Paper Alignment Line Align paper with this line when loading it E Carriage Moves the print head It serves a key role in printing See Carriage F Carriage Shaft The Carriage slides along this shaft G Platen The print head moves across the platen to print Vacuum holes on the platen hold paper in place H Paper Retainer Important in supplying the paper This retain...

Page 47: ...e A Print Head Locking Cover Secures the print head B Print Head The print head is equipped with ink nozzles The carriage serves a key role in printing C Print Head Lock Lever Lock print head locking cover 47 ...

Page 48: ...rrectly Off No ink tank is installed or the ink level detection function is disabled Flashing Ink tank is empty Note When there is little ink left the ink lamp is lit and appears on the touch screen C Ink Tank Cartridges of ink in various colors D Ink Tank Lock Lever A lever that locks the ink tank in place and protects it Lift and lower the lever when replacing an ink tank To open it lift the sto...

Page 49: ...n the roll paper is loaded Feeding Roll Paper Manually D Cut button Cuts the paper when the roll paper is loaded Specifying the Cutting Method for Rolls E Touch Screen Shows printer menus as well as the printer status and messages You can select menu items and display buttons by gently touching the screen with your fingertip Home Screen Menu Composition F Status lamp Flashing white During printing...

Page 50: ...print jobs warnings or errors Note When the printer is in Sleep mode to restore the display press the buttons on the operation panel or touch the touch screen When Operation panel lock is enabled touch screen operations are invalid For details on Operation panel lock see Changeable Setting Items Using Remote UI 50 ...

Page 51: ...Optional accessories Stand Stand Parts Roll Unit Parts of the Roll Unit Roll Holder Set 51 ...

Page 52: ...or more information on the main parts of the stand see Stand Parts Important When moving the stand be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking caster are locked the floor may become scratched Note For instructions on installing the stand see the Setup Guide provided with the stand 52 ...

Page 53: ... position immobilizes the printer When moving the stand be sure to set the locking caster lock to the OFF position to release the lock If you move it while the locking casters are locked the floor may become scratched D Accessory Pocket Store printer manuals assembly tools and other items in this pocket Parts of the Basket A Basket Rod tag side Secures the cloth basket to the tips of the basket ar...

Page 54: ...wind Button Press this button when rewinding the basket after it has been wound on the basket rod tag side F Basket Rod cord side Secures the cloth basket on the rod holder G Rod Holder Retains the basket rod cord side For instructions on how to use the basket see Using the Basket and Example Basket Configurations When not using the basket you can lower it and store alongside of the stand See Stor...

Page 55: ...p the printed roll paper Switch between these two functions depending on the circumstances You can use the following roll unit with this printer GP 4000 GP 540 Roll Unit RU 43 GP 2000 GP 520 Roll Unit RU 23 For details on the main parts of the roll unit see Parts of the Roll Unit Note For instructions on installing the roll unit see the documentation provided with the roll unit 55 ...

Page 56: ...n rotate the roll unit the desired amount as long as winding is not in progress When the winding direction is set to inward winding the unit rewinds the paper when it is set to outward winding the unit takes up the paper G Auto Take up Pause Button Pauses and resumes the taking up of paper H Inward Outward Winding Changeover Switch Changes the winding direction when the paper is wound inward windi...

Page 57: ... M Roll Holder Load the roll on this holder N Holder Stopper This part secures the roll paper on the Roll Holder 57 ...

Page 58: ...holder with both 2 inch and 3 inch paper cores However if using 3 inch core roll paper attach the 3 inch paper core attachment See Loading Rolls on the Roll Holder GP 4000 GP 540 Roll Holder Set RH2 46 GP 2000 GP 520 Roll Holder Set RH2 29 Roll Holder for 2 and 3 inch paper cores 3 Inch Paper Core Attachment 2 58 ...

Page 59: ...Printing procedure Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 59 ...

Page 60: ...nter on 1 Press ON button to turn on printer 1 The printer will now start up The Canon logo appears on the touch screen and then Starting the system Please wait appears When startup is finished ON button lights up and printer enters standby mode 60 ...

Page 61: ...essary The ON button and Status lamp never light up and nothing appears on the touch screen Make sure the printer is plugged in correctly Check the connection at the plug and electrical outlet No paper is loaded Load paper See Loading and Printing on Rolls See Loading and Printing on Sheets Turning the printer off Important Never disconnect the printer s power supply or unplug it during a print jo...

Page 62: ... action as necessary If the Status lamp is flashing white the printer is receiving a print job Turn off the printer after printing is finished 2 Hold down the ON button for more than a second 2 Turning off Please wait momentarily appears on the touch screen and the printer turns off 62 ...

Page 63: ...ait until the ink dries after printing before cutting the roll set Drying Time in the printer driver See Specifying the Ink Drying Time Once you have used all the paper on a roll clean the platen If the platen inside the top cover becomes dirty it may soil the underside of paper See Cleaning Inside the Top Cover 1 Turn the printer on See Turning the Printer On and Off 1 2 Load a roll on the Roll H...

Page 64: ...aper and you have set Manage remaining roll amount to Barcodes specify the roll length after selecting the media type See Specifying the Paper Length 5 Complete settings in the printer driver for the type of paper and other details 5 How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Dialog macOS 6 Send the print job 6 Printing in Windows Printing from macOS T...

Page 65: ...e loaded see Paper Sizes or Paper Information List Borderless printing is not supported on sheets 1 Turn the printer on See Turning the Printer On and Off 1 2 Load the sheet See Loading Sheets in the Printer 2 3 Complete settings in the printer driver for the type of paper and other details 3 How to Open the Printer Driver Setup Window Windows How to Open the Printer Driver Setup Dialog macOS 65 ...

Page 66: ...4 Send the print job 4 Printing in Windows Printing from macOS Start printing 66 ...

Page 67: ...itions 2 After confirming that the printer is selected in the dialog box click Print or OK to start 2 printing Note The appearance of the dialog box varies depending on the software application In most cases the dialog box includes basic printing options and enables you to choose the printer specify the range of pages number of copies and so on Example Print dialog box displayed by the application...

Page 68: ...s for enlarged or reduced printing and borderless printing You can open the printer driver dialog box from the application software or from the operating system menu For details see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Dialog macOS 68 ...

Page 69: ...e Printer on a Network macOS Important During this setup process the printer will not be listed among available printers if it is off or disconnected Printing from the application software 1 In the application software select Print from the File menu to display the dialog box for 1 printing conditions Note This dialog box includes basic printing options and enables you to choose the printer specif...

Page 70: ...Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 70 ...

Page 71: ... printer operation varies depending on the current status You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message To cancel the print job select Yes You press the Stop button during printing Pressing the Stop button during printing displays a confirmation message To cancel the print job immediately select Yes 71 ...

Page 72: ... display the printer window 1 Note You can proceed from the folder for configuring the printer settings in the OS you are using For example in Windows 7 open the Devices and Printers window from the start menu and double click the printer icon 2 Right click the job to cancel and select Cancel 2 3 If job to be canceled is not shown in printer window that is if print data has already been 3 received...

Page 73: ...Note The screen may differ slightly depending on the model you are using 73 ...

Page 74: ...inter icon in the Dock to display the printer window 1 2 Either click for the job to cancel printing or select the job to cancel printing and then click 2 Delete to delete the job Note If the job to be canceled is not shown in the printer window that is if the print data has already been received by the printer you can cancel printing from the operation panel on the printer or from RemoteUI For de...

Page 75: ...Pausing Printing Pausing Printing 75 ...

Page 76: ...ed To restore normal operation after pausing printing set Pause printing to Disable Note In the following cases the status is cleared even if you do not set Pause printing to Disable When paper is advanced If you changed the media type from the paper settings display area 1 Tap Job management on Home screen during printing 1 Note If the Home screen does not appear tap the HOME button 2 Tap Pause p...

Page 77: ...l Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of...

Page 78: ...a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit Adding Editing Media Information 78 ...

Page 79: ...Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information 79 ...

Page 80: ...l etc Note For instructions on using paper not included in the Paper Information List see Using Paper Other Than Genuine Paper and feed confirmed Paper Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website To use newly released paper register the latest paper information on the printer with the Media Configuration Tool See Updating pap...

Page 81: ...m Minimum Paper Length 4 00 in 101 6 mm Excludes cloth canvas paper Maximum Printable Length 59 feet 18 m depends on the OS and application Thickness 3 mil 0 07 mm to 31 mil 0 8 mm 1 Borderless printing may not be available depending on the media type For details on media types that can be used for borderless printing see Paper Information List 2 You can perform borderless printing without specify...

Page 82: ...table Length 5 2 feet 1 6 m Thickness 3 mil 0 07 mm to 31 mil 0 8 mm Note For details on non standard sizes see Setting Paper Dimensions Custom Size Windows or Setting Paper Dimensions Custom Size macOS Borderless printing is not supported on sheets 82 ...

Page 83: ...e Paper Information List After loading the paper in the printer select the media type in the control panel and printer driver and then perform the printing For the media type you can select easily from existing settings or you can create and use settings for the paper you are using Printing Using Existing Settings You can print easily by selecting from existing settings provided in the printer con...

Page 84: ...aper settings Note For an overview of the media types see Types of Paper For instructions on selecting the media type with the control panel see Types of Paper For instructions on selecting the media type with the printer driver see How to Open the Printer Driver Setup Window Windows or How to Open the Printer Driver Setup Dialog macOS Choosing General Purpose Paper Settings These settings anticip...

Page 85: ...e to the printer control panel and printer driver For details on Media Configuration Tool refer as follows Media Configuration Tool Guide Important For details on how to select the added media type in the control panel see Changing the Type of Paper You can select the media type to be used in printing from Media Type in the Main sheet Windows or Quality Media macOS in the printer driver For detail...

Page 86: ...For details on the procedure for applying the Media Information File refer to the following Media Configuration Tool Guide Important If you are using the Media Configuration Tool the new Media Information File is downloaded automatically when released on the Canon website A computer connected to the Internet is required to download the Media Information File 86 ...

Page 87: ...Removing the Lower Roll from the Roll Unit Option Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Roll...

Page 88: ...njury Important When handling the roll be careful not to soil the printing surface This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface Cut the edge of the roll paper if it is uneven dirty or has tape residue Otherwise it may cause feeding problems and affect the printing quality Be careful not to cut through any barcodes ...

Page 89: ...lign 3 Inch Paper Core Attachment tabs A with Roll Holder 2 holes B and insert firmly 3 With leading edge of roll paper facing forward as shown insert Roll Holder from right side of 3 roll Insert firmly until roll paper touches flange A of Roll Holder Important When loading a roll be careful to avoid hitting the printer hard with the roll This may damage the Roll Holder 89 ...

Page 90: ...nch core paper align 3 Inch Paper Core Attachment tabs A with holder stopper 4 holes B and insert firmly 5 Insert holder stopper from left into roll holder as shown and then while holding in position 5 B push firmly until holder stopper flange A touches roll paper Lock the holder stopper lever C by rotating it towards 90 ...

Page 91: ...or details on the paper that can feed roll paper automatically see Paper Information List Note When using the roll unit you can also load roll paper on the roll unit separately from the printer that is described here See Loading the Lower Roll on the Roll Unit Option When roll paper cannot be fed automatically see Roll Paper Is not Switched Automatically 1 Tap paper settings display area on Home s...

Page 92: ...a message asking you whether or not to change paper is displayed Tap Replace paper remove the paper and go to the next step 2 Open top cover and lift output guide 2 3 Hold flanges A so that holder stopper is on left align roll holder shaft with roll holder slot 3 left and right guide grooves B and load Caution Be careful not to drop the roll and hurt yourself when loading it 92 ...

Page 93: ... on the surrounding environment the leading edge of roll paper is stuck because of static electricity or humidity so that the roll paper may not be able to be fed correctly In this case set Roll paper auto feed to Disable and then feed the roll paper If the roll paper is decentered it may not be able to be fed correctly In this case set Roll paper auto feed to Disable and then feed the roll paper ...

Page 94: ... as you insert it in the slot This may affect the printing quality We recommend wearing clean cloth gloves when handling rolls to protect the printing surface If the paper is wrinkled or warped straighten it out before loading it Load the roll so that there is no gap between the right edge of the paper and the Roll Holder Depending on the paper the roll paper may be scratched when being fed and no...

Page 95: ... setting the barcode printed on rolls and the Media type selection method setting See Keeping Track of the Amount of Roll Paper Left When selecting Disable or Auto estimate in Manage remaining roll amount When selecting Manual or Auto with confirmation in Media type selection method A menu for selecting the media type appears on the touch screen Operate the touch screen and select the media type t...

Page 96: ...edia type candidates and the paper length After 5 seconds the paper type of the first item is selected If you choose a different candidate you can use the touch screen to select the type of paper you want When selecting Use current media type in Media type selection method A menu for selecting the media type and the paper length appears on the touch screen After 5 seconds the media type will be se...

Page 97: ...d roll paper s cut end enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless Printing or Trim Edge First when loading the paper In this case change the basket position and then print See Example Basket Configurations If Paper retention settings is set to Release the roll paper is not fed automatically For details on the paper that can feed roll paper aut...

Page 98: ...tion If roll paper is loaded in Roll 2 Lower but Roll 2 Lower is not selected as the paper source a message asking you whether or not to change paper is displayed Tap Replace paper remove the paper and go to the next step 2 Change Roll Holder Lock switch on roll unit to release position 2 3 Hold flanges A so that holder stopper is on left align roll holder shaft with roll holder slot 3 left and ri...

Page 99: ...per so that it is not loaded in the opposite direction Make sure there is no slack in the roll paper and then load it Depending on the surrounding environment the leading edge of roll paper is stuck because of static electricity or humidity so that the roll paper may not be able to be fed correctly In this case set Roll paper auto feed to Disable and then feed the roll paper If the roll paper is d...

Page 100: ...roll unit to feed icon position on the left 5 When selecting Enable in Roll paper auto feed The roll paper is fed When selecting Disable in Roll paper auto feed Pull out roll paper evenly insert leading edge between roll paper and arrows A directly beneath it and feed roll paper until you hear a sound Tap Start feeding and then the roll paper is fed 100 ...

Page 101: ... loading it Load the roll so that there is no gap between the right edge of the paper and the Roll Holder Depending on the paper the roll paper may be scratched when being fed and not feed well In this case you must feed the paper manually after setting Paper retention settings to Release on the touch screen Lift the release lever advance the roll paper until its leading edge appears on platen low...

Page 102: ...e is not printed When selecting Manual in Media type selection method A menu for selection of the media type and length is shown on the touch screen Operate the touch screen select the media type to be used and enter its length When selecting Auto with confirmation in Media type selection method A menu for selecting the estimated media type candidates and the paper length Interact with the touch s...

Page 103: ...de is read first If it fails to read the barcode it will detect the media type from the estimated result and display the candidate For details on media types that you can select see Paper Information List Adjusting the print head alignment with the type of paper to be used in printing may enhance printing quality See Automatic Adjustment to Straighten Lines and Colors 103 ...

Page 104: ...er related settings Important For best printing results the printer fine tunes the print head height and the feed amount for each type of paper Be sure to select the type of paper to use correctly before printing Because the printer fine tunes the feed amount for each type of paper the margins and the size of printed images may vary depending on the type of paper used If margins and the size of im...

Page 105: ...Home screen does not appear tap the HOME button 2 Tap paper feed slot where paper whose type you want to change is loaded 2 3 Tap Paper settings 3 4 Tap Type 4 5 Tap media type of roll paper loaded in printer 5 105 ...

Page 106: ... is selected for the media type When the release lever is operated the settings automatically return to the last selected media type Using the Same Type of Paper Regularly Configure this setting so that current media type settings will be automatically selected when you load the same type of paper later 1 Tap Printer settings on Home screen of touch screen 1 Note If the Home screen does not appear...

Page 107: ...efore loading a sheet the media type setting is updated to match the type of paper specified by the print job If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu the media type setting is updated to match the media type specified by the barcode To change the media type setting see Changing the Type of Paper 107 ...

Page 108: ...per length when you have set Manage remaining roll amount to Barcodes See Keeping Track of the Amount of Roll Paper Left 1 Tap paper settings display area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where paper whose length you want to change is loaded 2 3 Tap Paper settings 3 108 ...

Page 109: ...Length 4 5 Enter roll paper length 5 Specify the roll length as follows 1 Tap the gray numerical input field 1 2 Tap the keypad appearing on the touch screen enter the roll paper length and then tap OK 2 109 ...

Page 110: ...3 Check the entered length and tap OK 3 110 ...

Page 111: ...ouch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Remove paper 3 4 Tap Yes 4 The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of roll pape...

Page 112: ...ion of the arrow to rewind the roll 6 7 Hold Roll Holder by its flanges A and remove from roll holder slot 7 Note For instructions on removing the Roll Holder from rolls see Removing Rolls From the Roll Holder 8 Lower output guide and close top cover 8 112 ...

Page 113: ...Note To load new paper in the printer at this point see Loading the Upper Roll on the Printer Clean inside the top cover before loading paper See Cleaning Inside the Top Cover 113 ...

Page 114: ...he Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Remove paper 3 4 Check touch screen message and tap Yes 4 The roll is rewound Important If Manage remaining roll amount is set to Barcodes in the operation panel menu a barcode is printed on the leading edge of the roll paper Do not remove the roll before the barcode is printed You will be unable to keep track of the amount of r...

Page 115: ... switch on roll unit to release position 6 7 Hold roll holder by its flanges A and remove from roll holder slot 7 Note For instruction on removing the roll paper from the roll holder see Removing Rolls From the Roll Holder 115 ...

Page 116: ... To load new paper in the printer at this point see Loading the Lower Roll on the Roll Unit Option 116 ...

Page 117: ... towards to release the lock and while holding it in 1 position B remove holder stopper from the roll holder 2 Remove roll holder from roll paper 2 3 To remove 3 Inch Paper Core Attachment press tabs A inward and remove attachment 3 roll holder Side holder stopper Side 117 ...

Page 118: ...ll in the original bag or box away from high temperature humidity and direct sunlight If paper is not stored properly the printing surface may become scratched which may affect the printing quality when you use it again 118 ...

Page 119: ...button 2 Tap or area 2 3 Tap Feed cut 3 4 Tap or touch Advance and Rewind to move roll paper forward or back 4 Note Tapping Advance or Rewind moves the roll paper approximately 0 04 inch 1 mm Touching Advance or Rewind moves the roll paper until you release the key If Cannot advance the paper any further appears on the touch screen release the key 5 Tap OK when you have determined position of roll...

Page 120: ...inted barcode the media type and remaining amount are automatically detected after the roll paper is loaded The barcode will be cut off after it has been read Important If the barcode on the roll paper is not detected enter the media type and length on the touch screen The length of the paper at this time can be set in Roll length change default Setting the Length of the Roll Paper when Managing b...

Page 121: ...anaging by the Barcode When you select Barcodes in Manage remaining roll amount and if you feed roll paper on which no barcode is printed such as new roll paper the screen to enter the roll paper length remaining amount appears In this screen the length remaining amount of default value appears If the length is not correct tap the screen and enter a correct length When you want to change the lengt...

Page 122: ...d and displayed in the Operation panel The barcode is not printed Important If the type of paper is not selected correctly the amount of roll paper left may not be estimated correctly There is an error in the estimated amount of paper remaining and it may be out of paper during printing When using the types of paper which are not displayed on Paper Information List set the paper thickness and the ...

Page 123: ...per of sufficient width Specifying Amount of Extension for Paper with recommended width Specifying Amount of Extension for Paper of sufficient width For more information on a paper width recommended for borderless printing see Paper Sizes Specifying Amount of Extension for Paper with recommended width 1 Tap paper setting display area on HOME screen 1 2 Tap area 2 3 Tap Paper settings 3 4 Tap Advan...

Page 124: ...r will be easily soiled with the overflowed ink When performing borderless printing with specifying the amount of extension for Paper of sufficient width clean the platen regularly Cleaning Inside the Top Cover 1 Tap paper setting display area on HOME screen 1 2 Tap area 2 3 Tap Paper settings 3 4 Tap Advanced 4 5 Tap Extension for borderless printing 5 6 Tap Paper of sufficient width 6 7 Tap Samp...

Page 125: ...er setting we recommend to perform borderless printing to check the margin status If the margin remains set a larger adjustment value If the back of the paper is soiled set a smaller adjustment value After printing alignment pattern and borderless printing for confirmation we recommend to clean the platen Cleaning Inside the Top Cover 125 ...

Page 126: ... may become soiled To wait for the ink to dry without allowing printed materials to fall after printing set Cutting mode on the printer menu to Eject cut See Specifying the Cutting Method for Rolls The ink drying time for sheets can also be set using this procedure Set on the Printer Set with the touch screen of the printer In addition to Pause between scans and Pause between pages which you can s...

Page 127: ...you print the last page If you have the next page to print cancel the drying time waiting and print Pause timing priority You can specify a preferred pause time when using a roll unit as a take up mode Select Between pages if you want to print on a per page basis and if you prefer the wait time before paper is discharged select On last page if you want to prioritize the wait times after you print ...

Page 128: ...p to avoid damage to the paper Also you can prevent paper that has not dried from dropping by visually checking the ink has dried and then cutting the paper After printing tap Cut paper and cut the roll paper on the cutter blade Printer Setting Roll Paper 1 Roll Paper 2 Paper settings Advanced Cutting mode Eject cut Driver Setting Automatic Cutting Yes See Cutting Roll Paper after Printing Windows...

Page 129: ...on in Cutting mode for some types of paper For this paper we recommend keeping the preset cutting mode If documents printed using Automatic Eject or manual cutting are short rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection This may create a wider bottom margin in some cases Cut rolls manually in the following cases Eject when the paper surface...

Page 130: ...ished the printer will stop without cutting 8 While holding printed document to prevent it from dropping tap Cut paper to cut roll 8 paper Manual when using media that cannot be cut with the cutter blade Note Once the following step has been performed the procedure can be started from step 8 the next time Printing the second and subsequent times Printing after replacing with the same type of paper...

Page 131: ...nced 4 5 Tap Cutting mode 5 6 Tap User cut 6 7 When Do you want to set to detect the leading edge of the paper is displayed select 7 Detect recommended 8 Print the job 8 The printer stops advancing the paper after printing 9 Tap Advance paper 9 Roll paper is fed to the specified cut position and then automatically stopped 10 Cut the roll paper manually with scissors or the like 10 131 ...

Page 132: ... display area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where roll paper for which you want to set cutting method is loaded 2 3 Tap Paper settings 3 4 Tap Advanced 4 5 Tap Cutting mode 5 6 Tap User cut 6 7 When Do you want to set to detect the leading edge of the paper is displayed select 7 Do not detect Note If you set the d...

Page 133: ... Loading the Upper Roll on the Printer 8 Tap Back button twice to display roll paper screen 8 9 Tap Feed cut 9 10 Tap or touch Advance or Rewind and align paper s leading edge with position A 10 11 Print the job 11 The printer stops advancing the paper after printing 12 Tap Advance paper 12 Roll paper is fed to the specified cut position and then automatically stopped 13 Cut the roll paper manuall...

Page 134: ... area on Home screen of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap paper feed slot where roll paper you want to cut is loaded 2 3 Tap Feed cut 3 4 Tap or touch Advance or Rewind to feed roll paper to desired cutting position 4 5 Tap Cut paper 5 6 Tap Yes 6 After the roll paper is cut it is rewound automatically 134 ...

Page 135: ...pe and is cut to a prescribed length For the leading edge precut length see Paper Information List On Input Length Specify the amount to cut from the leading edge of paper on the touch screen The amount to cut from the leading edge can be specified in the range of lengths that appear on the touch screen The range of lengths differs according to the media type Note The amount to cut from the leadin...

Page 136: ...f touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap or 2 3 Tap Paper settings 3 4 Tap Advanced 4 5 Tap Trim edge first 5 6 Tap desired Trim edge first settings 6 This setting takes effect the next time you load a roll 136 ...

Page 137: ... according to the media type Important Do not set Cut dust reduction to ON for paper that wrinkles easily such as Plain Paper or lightweight paper If not cut properly the paper may jam Borderless printing is not available when Cut dust reduction is set to ON When performing borderless printing set Cut dust reduction to OFF Follow these steps to set Cut dust reduction to ON 1 Tap paper settings dis...

Page 138: ...5 Tap Cut dust reduction 5 6 Tap ON 6 138 ...

Page 139: ...on the roll unit and print on while automatically changing between Roll 1 and Roll 2 depending on the print job For details on how to switch between Roll 1 and Roll 2 see How to Switch Paper Rolls Windows or How to Switch Paper Rolls macOS Important If Paper retention settings is set to Release automatic switching of roll paper cannot be used 139 ...

Page 140: ...Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time 140 ...

Page 141: ...or not the inside of the top cover or the output guide is soiled If these areas are dirty we recommend cleaning them in advance See Cleaning Inside the Top Cover Store unused paper in the original package away from high temperature humidity and direct sunlight 1 Select sheets as the paper source 1 If a print job was received Sheets are automatically selected and the media type and size specified b...

Page 142: ...own requesting you to remove it Follow the instructions on the screen to remove the paper and redo the operation 2 Open top cover and lift release lever 2 Important Do not touch Linear Scale A carriage shaft B or Ink Tube Stabilizer C Touching these parts may damage them 142 ...

Page 143: ...own 2 When you insert the sheet it will adhere automatically to the surface of the platen Important Load the sheet so that it is parallel to the right paper alignment line C Loading paper askew will cause an error Warped paper may rub against the print head Straighten paper if it is warped before loading Note You can also align the cut sheet based on its near edge In this case load the cut sheet a...

Page 144: ...your hand to load the paper Sheets are held in place by suction through holes on the platen Although the suction may produce a noise when paper is loaded in some positions it does not indicate a problem If the noise is distracting try moving the paper over slightly to the left or right up to 0 04 inch 1 mm while keeping it parallel to the paper alignment line The suction remains on for about 30 se...

Page 145: ...hen you follow touch screen instruction If no print job was received A menu for selecting the media type appears Paper feeding will start when you select the media type of the loaded paper Note For details on media types that you can select see Paper Information List 145 ...

Page 146: ...ed 4 5 Select Detect paper width and tap Disable 5 Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable 1 If you did not send a print job in advance a menu for selection of the type of paper is 1 displayed Tap media type loaded Note If a print job was received before...

Page 147: ...it disabled and 2 continue appears on touch screen tap Keep it disabled and continue 3 Open top cover and check position where paper is loaded 3 To start printing from the current position close the top cover To reposition the paper lift the release lever 147 ...

Page 148: ...ad paper keeping right edge of paper aligned with extended line of paper alignment line 4 A on right side of printer and position from which to start printing aligned with groove B at far end of platen 148 ...

Page 149: ...5 Lower release lever and close top cover 5 6 When screen for selecting paper size appears select size of paper loaded 6 149 ...

Page 150: ...en of touch screen 1 Note If the Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Remove paper 3 4 Check touch screen message and tap Yes 4 5 When instructions for removing sheet appear on touch screen lift release lever while 5 holding sheet and remove sheet 6 Lower release lever 6 150 ...

Page 151: ...151 ...

Page 152: ...Basket Using the Basket Example Basket Configurations Storing the Basket 152 ...

Page 153: ...ag side and then make the change If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag side into oval holes on the tip of the basket arm When moving the printer remove the basket Do not apply excessive force to the basket Doing so may damage the basket If the cloth part of the basket becomes dirty wipe off the dirt without ...

Page 154: ...e pressing the basket rewind button on the right edge of the basket rod tag side and then make the change Changing Tilt of basket arm You can change the tilt of the basket arm in three steps When securing the basket arm attach the basket locking support to the basket arms A on both sides 154 ...

Page 155: ... the basket While using the basket locking support you cannot use Printing on Large Format or Easily Damaged Paper Position 3 When using this position detach the basket locking support While using the basket locking support you cannot store the basket When you store the basket detach the basket locking support Storing the Basket Changing Attachment Position of basket You can attach the basket rod ...

Page 156: ...inter make sure both ends of the rod A are securely hooked onto the attachment parts Changing Length of basket You can adjust the basket length by rotating the basket rod tag side To shorten rotate the basket rod tag side in the direction of the arrow to wind the basket 156 ...

Page 157: ...otate the basket rod tag side in the opposite direction of the arrow while pressing the basket rewind button A on the right end of the basket rod tag side You can return the wound basket to its original position 157 ...

Page 158: ...u must store the basket For instructions on storing the basket see Storing the Basket If the printed materials collected are damaged or folded select Eject cut in Cutting mode or use the basket in a different position See Specifying the Cutting Method for Rolls Note For details on the printer dimensions when using the basket see Specifications Using Without roll unit Position 1 You can use the bas...

Page 159: ...l paper by hand Move the basket rod cord side to the upper of the two pairs of attachment locations on the front of the printer and extend the basket arm as far as possible at the angle shown to achieve this position You can adjust the basket length so that it is easy to use Important You can place up to approximately 4 41 lbs 2 kg of printed materials in the basket If the weight of the printed ma...

Page 160: ...two pairs of attachment locations on the front of the printer extend the basket arm as far as possible in the angle shown Next adjust the length so that the basket is pulled into this position Important In the following cases use as described in Using Without roll unit Position 1 or Using With roll unit Position 2 If printing multiple pages in these positions print after removing each sheet Printe...

Page 161: ... may curl or bend during ejection In this case straighten out the paper Printed documents may be damaged if the paper is curled or bent Depending on the paper the paper may be caught between the output guide and the basket when being ejected In this case fix the paper that is caught If the paper is caught printed documents may be damaged 161 ...

Page 162: ...nd rewind the basket If it is not released and rewound the change may not be performed smoothly or the basket may be damaged See Using the Basket If you are changing the angle of the basket arm make sure the thick part of the basket arm is pulled out as far as possible If the basket rod tag side has come off the basket arm attach it by inserting the projections on both ends of the basket rod tag s...

Page 163: ...163 ...

Page 164: ...Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take Up Mode Removing Printed Paper from the Roll Unit 164 ...

Page 165: ...ter Driver Windows or Reflect Roll Unit Settings in the Printer Driver macOS If you change the roll unit from a take up device to a feed device first cut the paper that has been taken up 1 Tap paper settings display area on Home screen of touch screen 1 Important If the Home screen does not appear tap the HOME button 2 Tap or area 2 3 Change function of roll unit 3 Using as feed device 1 Tap Roll ...

Page 166: ...e setting and Automatic cut is set in the Cutting mode settings See Specifying the Cutting Method for Rolls on the printer we recommend setting Wind up after cutting to Enable When set to Disable a printed document that has been taken up is cut automatically without being pressed resulting in fraying If roll paper is loaded from the roll unit to the printer a screen confirming whether or not to re...

Page 167: ... the roll paper loaded on the roll holder See Removing the Lower Roll from the Roll Unit Option See Removing Rolls From the Roll Holder Paper winding is possible until the outer diameter of the wound paper is the same as the outer diameter of the holder stopper 1 Store basket See Storing the Basket 1 2 Rotate the holder stopper lever A towards to release the lock and while holding it in 2 position...

Page 168: ...a gap between the holder stopper and the paper Always use a paper core for winding that is the same thickness or is thicker than the roll paper s paper core If you use a paper core that is thinner it may affect take up 5 Insert holder stopper from left into roll holder as shown and then while holding in position 5 B push firmly until holder stopper flange A touches paper core Lock the holder stopp...

Page 169: ...nge Roll Holder Lock switch on roll unit to release direction 6 7 Hold flanges A so that holder stopper is on left align roll holder shaft with roll holder slot 7 left and right guide grooves B and load 169 ...

Page 170: ... Change Roll Holder Lock switch on roll unit to lock direction 8 9 Change the feed flap switch on top of the roll unit so that the switch indicator A is aligned 9 with B position on the take up icon 170 ...

Page 171: ... roll 11 Follow these steps to secure the leading edge of the roll paper to the paper core with tape 11 If message appears on touch screen to confirm whether or not to advance paper automatically so it can be secured with tape 1 Tap Yes 1 The leading edge of the roll paper advances until it is close to the roll unit 2 Hold center of leading edge of roll paper align right edge of take up spool pape...

Page 172: ... also remove the roll holder push the roll paper into the back reinstall the roll holder and pass the roll paper to the back of the paper core 3 Align right edge of roll paper to right edge of paper core while pulling on roll paper evenly and 3 secure with tape 4 While making sure that roll paper is flat secure left edge of roll paper to paper core with tape 4 Outward Winding Inward Winding 172 ...

Page 173: ... If you use a paper core narrower than the paper to be wound adjust the position of the holder stopper so that there is a gap between the holder stopper and the paper 5 Make sure the leading edge of the roll paper is not lifting up from the paper core and if there 5 are places lifting up tape in additional places so that the paper does not lift up 6 Push roll holder downward check that roll holder...

Page 174: ...lly or start printing and wait 1 for leading edge of roll paper to reach roll unit 2 Hold center of leading edge of roll paper align right edge of take up spool paper core s right 2 edge and tape center to paper core while pulling on roll paper evenly Outward Winding Inward Winding Important If winding with inward winding you must pass the leading edge of the roll paper to the back of the paper co...

Page 175: ...se strong adhesive tape to fasten it Otherwise a rewinding problem may result If you use a paper core narrower than the paper to be wound adjust the position of the holder stopper so that there is a gap between the holder stopper and the paper 5 Make sure the leading edge of the roll paper is not lifting up from the paper core and if there 5 are places lifting up tape in additional places so that ...

Page 176: ...he Auto Take up lamp lights up instead The winding preparation is complete During printing the winding starts Before printing the winding starts at the same time as the printing Important When winding inwardly loosening of the wound paper can be prevented by pressing the roll paper with the arm However doing so may produce pressure traces on the paper In this case tap the roll unit area of the med...

Page 177: ... up after that However be careful when using easily damaged roll paper because the roll paper touches the roller when paper is cut 1 Tap paper settings display area on Home screen of touch screen 1 Important If the Home screen does not appear tap the HOME button 2 Tap area 2 3 Tap Feed cut 3 4 Tap Advance or Rewind to advance roll paper a little 4 With the winding direction set to outward winding ...

Page 178: ...per may fall to the floor and become soiled 7 While holding trailing edge of printed paper press Take up or Rewind button to wind 7 printed paper Apply adhesive tape to the rewound paper to hold it in place if necessary Important Be careful not to scratch the printed surface 8 Change Roll Holder Lock switch on roll unit to release side 8 9 Hold roll holder by its flanges A and remove from roll uni...

Page 179: ...r stopper lever A towards to release the lock and while holding it in 10 position B remove holder stopper from the roll holder 11 Remove printed material that has been taken up from roll holder for each paper core 11 179 ...

Page 180: ... Changing Printer s Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E mail Migrating Printer s ...

Page 181: ... Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer s Hard Disk Status Print 181 ...

Page 182: ...B Ink Display Area Displays the ink status Tap this item to view the remaining amount of ink and how to replace the ink tanks C Paper Setting Display Area Displays the media information for each feeding location Tap this item to configure the size and type of the paper loaded D Other Menu Items Displays the items used to perform maintenance and configure the various settings Setting Items on Opera...

Page 183: ...h a sharp tip Do not operate the touch screen with wet or dirty hands Do not place objects on top of the touch screen Do not place a protective film over the touch screen Removing it can damage the touch screen Tap Gently touch with your fingertip and then release Use this when selecting an item on the screen Touch Gently touch with your fingertip To go or return to a menu or list touch the direct...

Page 184: ...ation Messages When the ink is low or there is another notification New notice appears in the printer information display area Tap this to display the Notice list screen to view messages with the newest one appearing first Tap a message to display the message details screen to view the details and take action Example Notices on the maintenance cartridge 184 ...

Page 185: ...e operating on the touch screen some icons are displayed on the touch screen HOME The HOME screen appears Back Displays the screen before the current screen Stop Cancels print jobs in progress and ends the ink drying period 185 ...

Page 186: ...d ink levels Replace Order ink now Paper settings This menu is displayed by tapping paper information area Roll paper 1 Replace paper Feed cut Remove paper Paper settings Width Type Advanced Buy paper Roll paper 2 Replace paper Feed cut Remove paper Roll unit use settings Paper settings Width Type Advanced Buy paper Take up mode Roll unit use settings Auto feed to take up position Skip errors duri...

Page 187: ...per Maintenance Troubleshooting Nozzle Check Print Head Cleaning Cleaning All colors Pattern 1 Pattern 2 Pattern 3 Deep Cleaning All colors Pattern 1 Pattern 2 Pattern 3 System Cleaning All colors Pattern 1 Pattern 2 Pattern 3 Print Head Alignment Auto standard Auto advanced Manual Paper feed adjustment Set priority Auto Prioritize print quality Prioritize length accuracy Adjust print quality 187 ...

Page 188: ...ibration guide settings Enable Disable Reset adjustment values Maintenance cartridge info Maintenance cartridge usage Replace Head Replacement Start head replacement Replace cutter blade unit Platen cleaning Prepare to move Move indoors on the same floor Move indoors to a different floor Transport outdoors Job management Print job List of print jobs Saved job Job box list Job list Print the job li...

Page 189: ...lower items of Print from USB flash settings LAN settings Wi Fi Connection Network name SSID Communication mode Channel Wi Fi security IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link local address IPv6 link local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix l...

Page 190: ...ay 4 IPv6 primary DNS server address IPv6 secondary DNS server add IPv6 DNS dyn update manual IPv6 DNS dyn update stateless IPv6 DNS dyn update stateful IPv6 Use IPv4 host domain name IPv6 DNS host name IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name Settings Enable disable Wi Fi Enable Disable Wi Fi setup Easy wireless connect Manual connect WPS Push button metho...

Page 191: ...ddress IPv6 link local prefix length MAC address IPsec settings Printer name Bonjour service name Settings Enable disable Wireless Direct Yes No Update SSID password Yes No Wireless Direct network SSID Connection request confirmation ON OFF Advanced Wired LAN Connection IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link lo...

Page 192: ...Pv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add IPv6 DNS dyn update manual IPv6 DNS dyn update stateless IPv6 DNS dyn update stateful IPv6 Use IPv4 host domain name IPv6 DNS host name IPv6 DNS domain name MAC address IPsec settings Prin...

Page 193: ...movable width Paper width Prioritize paper size Enable Disable Magnification level for borderless Large Medium Small Minimum PDF print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Mono chrome FL spot color Print quality 5 Standard 4 3 2 1 Highest Input resolution 600 dpi 300 dpi Print target Photo Poster fluorescent Paper settings Paper src Auto se...

Page 194: ...h correction Black gray Color Processing options Warning display Enable Disable JPEG print settings Print quality settings Color mode Color perceptual Color saturation Color correct off Mono chrome FL spot color Print quality 5 Standard 4 3 2 1 Highest Input resolution 600 dpi 300 dpi Specify print job Print target Photo Poster fluorescent Paper settings Paper src Auto select Roll paper auto Roll ...

Page 195: ... Print quality settings Color mode Color perceptual Color saturation Color correct off Mono chrome FL spot color Print quality 5 Standard 4 3 2 1 Highest Print target Photo Poster fluorescent Paper settings Paper src Auto select Roll paper auto Roll paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size S...

Page 196: ...ority Print target Photo Poster fluorescent Paper settings No Top Btm Space Save Paper ON OFF Unidirectional printing Enable Disable Direct print settings from FTP Print settings 1 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome FL spot color Print quality 5 Standard 4 3 2 1 Highest Input resolution 600 dpi 300 dpi Specify print job Print target Pho...

Page 197: ...rd size ON OFF Line pen manager Width correction Black gray Color Processing options Warning display Enable Disable Print settings 2 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome FL spot color Print quality 5 Standard 4 3 2 1 Highest Input resolution 600 dpi 300 dpi Specify print job Print target Photo Poster fluorescent Paper settings Paper src 1...

Page 198: ...e Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Line pen manager Width correction Black gray Color Processing options Warning display Enable Disable Print settings 3 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome FL spot color Print quality 5 Standard 4 3 2 1 Highest Input resolution 600 dpi 300 dpi Specify prin...

Page 199: ...e paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Line pen manager Width correction Black gray Color Processing options Warning display Enable Disable Print settings 4 Print quality settings Color mode Color perceptual Color saturation Color correct off Monochrome FL spot color 199 ...

Page 200: ...l paper 1 Roll paper 2 Manual Margin 3mm 5mm Border Borderless Bordered Oversize Enable Disable Save paper ON OFF Rotate 0 degrees 90 degrees Auto rotation ON OFF Enlarge Reduce Fit paper size Same size Scaling Print centered ON OFF Cut to standard size ON OFF Line pen manager Width correction Black gray Color Processing options Warning display Enable Disable Default print settings 200 ...

Page 201: ...al Auto detect Auto with confirmation Use current media type Manage remaining roll amount Barcodes Auto estimate Disable Roll amount warning settings 11m 36ft 9m 30ft 7m 23ft 5m 16ft 3m 10ft 1m 3ft Switch roll paper when low Enable Disable Roll paper auto switching Identify size Do not identify size Detect paper setting mismatch Pause Display warning Do not detect Hold job Paper retention settings...

Page 202: ...isable Advanced paper settings Print advanced paper settings Add priority roll paper width Setting 1 Setting 2 Setting 3 Reset all detection priority data Reset paper settings for all paper Auto maintenance settings Auto nozzle check Standard 1 page 10 pages Disable Nozzle check error display Enable Disable System Cleaning frequency Standard Short Print pattern after new head ON OFF Hard disk sett...

Page 203: ...ation log Warning notification settings Enable Disable Other printer settings Energy saving settings Auto power off 5 minutes 10 min 30 min 1 hour 4 hours 8 hours 12 hours OFF Sleep timer 5 minutes 10 min 15 min 20 min 30 min 40 min 50 min 60 min Use USB connection Use Do not use Date time settings Date display format YYYY MM DD MM DD YYYY DD MM YYYY Time zone GMT 0 1 12 12 1 Length unit settings ...

Page 204: ... setup Auto setup Manual setup Proxy server setup Use Do not use Security settings Administrator password settings Remote UI and other tools LCD Remote UI and other tools Operation restrictions Job history Restrict Do not restrict Remote UI Restrict Do not restrict Print from USB flash drive Restrict Do not restrict IEEE802 1X settings Authentication Do not use TLS TTLS PEAP EAP TTLS internal auth...

Page 205: ... result Import export settings Import Export Initialize printer settings Printer information System information Hard disk information Error history Hardware error Recoverable error Paper feed transfer error Usage Total print area Ink consumed Duty counter Head information Head alignment performance log Values applied with auto settings Paper thickness head height Transport unit vacuum strength 205...

Page 206: ...ngth Manual Cut dust reduction ON OFF Transport unit vacuum strength Auto Strong Medium strong Standard Medium weak Weak Guide arm retention pressure High Low Roll paper tension printing High Standard Low Roll paper tension feeding High Standard Low Roll paper tension winding up High Standard Low Pause between scans Ink drying wait time OFF 0 5 seconds 1 second 3 seconds 5 seconds 7 seconds 9 seco...

Page 207: ...argin sheet 3mm 20mm Extension for borderless printing Paper with recommended width Large Standard Small Paper of sufficient width Select extension amount 1 min 2 3 4 5 6 7 8 max Sample of extension amounts Detect paper width Enable Disable Paper core outer diameter Paper thickness Auto rewind roll paper at sleep Enable Disable Reset detection priority data Reset paper settings by paper 207 ...

Page 208: ...Pv4 IP address Auto setup Manual setup DNS server DNS server setup Auto setup Manual setup Dynamic update settings Enable Disable Host name Domain name Proxy server Use Do not use DHCP option settings Acquire host name Enable Disable DNS dynamic update Enable Disable Acquire domain name Enable Disable IPv6 Enable disable IPv6 Enable Disable IPsec settings Enable Disable Use DHCPv6 Use Do not use M...

Page 209: ...Enable Disable IPv6 DNS host name IPv6 DNS domain name DHCP option settings Acquire host name Enable Disable DNS dynamic update Enable Disable Acquire domain name Enable Disable WSD settings Enable disable WSD Enable Disable Optimize inbound WSD Enable Disable Timeout settings 20 minutes 15 minutes 10 minutes 5 minutes 1 minute Bonjour settings Enable disable Bonjour Enable Disable Service name SN...

Page 210: ...thernet settings Autonegotiation 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex 100 Mbps full duplex 1 Gbps full duplex Use Dedicated Port ON OFF IPP settings Enable disable IPP Enable Disable Security Print Enable Disable Wi Fi DRX settings Enable Disable Wired LAN DRX settings Enable Disable Reset SSL certificates Reset LAN settings 210 ...

Page 211: ...etting items if it is enabled for changing settings using the operation panel For more on setting items which the administrator password is required Setting Administrator Password on Operation Panel Maintenance Job management Print from USB flash drive Printing Data Saved on USB Flash Drive 211 ...

Page 212: ...tings Auto maintenance settings Hard disk settings Monitoring service settings Other printer settings Language selection Firmware update Security settings Import export settings Migrating Printer s Setting Initialize printer settings Initializing Printer s Setting Printer information 212 ...

Page 213: ... Amount Color calibration Select this to perform the color calibration or check the adjustment information Performing Color Calibration Maintenance cartridge info Displays the estimated usage of maintenance cartridge Select Replace to replace the maintenance cartridge Replacing the Maintenance Cartridge Head Replacement Select this to replace the print head Replacing the Print Head Replace cutter ...

Page 214: ...Preparing to Transfer the Printer 214 ...

Page 215: ... enabled for a personal job box using Remote UI Job history Important The administrator password is required to display the job history if it is enabled for changing settings using the operation panel Display job history Displays the print job history Tapping a print job displays the details Print job history Prints out the print job history Pause printing Selecting Enable while a print job is in ...

Page 216: ...2 PSK TKIP WPA2 PSK AES IPv4 address XXX XXX XXX XXX 12 characters IPv4 subnet mask XXX XXX XXX XXX 12 characters IPv4 default gateway XXX XXX XXX XXX 12 characters IPv4 DNS dynamic settings Enable Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXX up to 64 characters IPv6 link local address XXXX XXXX XXXX XXXX XXXX XXX...

Page 217: ...ateway 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 default gateway 4 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 primary DNS server address XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 39 characters IPv6 secondary DNS server add XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 39 characters IPv6 DNS dyn update manual Enable Disable IPv6 DNS dyn update stateless En...

Page 218: ...the printer WPS Push button method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other connection types Manual connect adv Select when you perform settings for Wi Fi manually You can specify multiple WEP keys WPS PIN code method Select when you perform settings for Wi Fi us...

Page 219: ... Disable Printer name XXXXXXXXXXXXXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters 1 means printer s model name XX represents alphanumeric characters To change the setting tap Settings Enable disable Wireless Direct Select Yes to wirelessly connect without wireless router Update SSID password Updates the identifier SSID and pa...

Page 220: ...6 link local prefix length XXX up to 3 digits IPv6 manual address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 manual prefix length XXX up to 3 digits IPv6 stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix length 1 XXX up to 3 digits IPv6 stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 32 characters IPv6 stateless prefix lengt...

Page 221: ... Enable Disable IPv6 DNS dyn update stateful Enable Disable IPv6 Use IPv4 host domain name Enable Disable IPv6 DNS host name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXX up to 63 characters IPv6 DNS domain name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXX up to 64 characters MAC address XX XX XX XX XX XX 12 characters IPsec settings Enable ESP Enable ...

Page 222: ...i Fi connection wired LAN connection wireless direct connection LAN information can be set in detail Important If the LAN is disabled the following items can not be selected Set printer name Specifies the printer name You can use 2 to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected devices You cannot use a hyphen for the initial or ...

Page 223: ...bles Disables the LPR setting RAW protocol Enables Disables RAW printing LLMNR Specifies ON OFF of LLMNR Link Local Multicast Name Resolution Selecting ON allows the printer to detect printer s IP address from the printer name without a DNS server Gigabit Ethernet settings Specifies the communication speed and communication method when using Gigabit Ethernet Use Dedicated Port Selects whether to u...

Page 224: ...ception when the printer is connected to a device compatible with wired LAN Reset SSL certificates Initializes SSL certificate information Reset LAN settings Initializes the network settings on the printer After resetting perform setup again as necessary 224 ...

Page 225: ...nt Print LAN details Prints out the network setting information Printing Network Settings Print the print settings Prints out the print settings list Print advanced paper settings Prints out the setting values specified by Advanced paper settings Print job history Prints out a record of print jobs including the paper type and size amount of ink consumed and so on Ink consumption indicates a rough ...

Page 226: ...ludes the paper margins Magnification level for borderless Sets magnification level when performing borderless printing in the following print method Normally the image is enlarged slightly and printed so that there is no border If the border remains change this setting Printing JPEG file Printing using AirPrint Printing PDF file Printing data saved on the USB flash drive directly Printing directl...

Page 227: ... Default print settings Prints out the default values of print settings Print the print settings Prints out the print settings list 227 ...

Page 228: ...ill be not necessary to select the media type each time Auto with confirmation Among the media types estimated by the printer s sensor the most likely ones are listed at the top You need to select a media type from the listed media types manually Use current media type Select this to continue using the same type of paper Note When using the paper estimation function the paper width detection funct...

Page 229: ...er have to be set correctly When using a paper that is not listed in the paper information list set Thickness and Paper Tube Size in Advanced paper settings or in Media Configuration Tool For paper thickness and paper tube outer diameter size contact the paper manufacturer Important If you do not select the media type correctly the remaining roll amount may not be estimated correctly There is an e...

Page 230: ... automatic switching of top and bottom roll paper can not be performed Feed paper manually Paper size recognition settings Selects which size is preferred when paper size detection is enabled Cut sheet setting 1 Select whether ISO A3 or 13 x19 Super B is applied when a sheet of an intermediate size is detected Cut sheet setting 2 1 Select whether ISO B1 or 28 x40 ANSI F is applied when a sheet of ...

Page 231: ...rints out each setting specified in Advanced paper settings Add priority roll paper width When paper size is detected set the width of the roll paper to be recognized first Judge in order from 1 in the list Reset all detection priority data Resets estimated data for all learned paper when Auto detect or Auto with confirmation is selected in Media type selection method Reset paper settings for all ...

Page 232: ...le checking You can also select the page interval to perform automatic nozzle checking Nozzle check error display Enables Disables displaying the nozzle check error System Cleaning frequency Specifies the frequency of automatic system cleaning Note To maintain print quality we recommend you select Short if you use the printer at a higher place Print pattern after new head Selects whether you print...

Page 233: ...jobs in common job box File deletion settings Selects the data erasing method when deleting a Print job or Saved job or when Print auto delete is selected in Output method or Common job box settings Fast Erases file management data for print job data stored on the printer s hard disk Choose this method for relatively fast erasure Because only the file management data is erased the print job data i...

Page 234: ...k drive is erased After repeating this process three times the entire hard disk is overwritten with AA It is virtually impossible to recover the overwritten data Conforms to the guidelines of German Federal Government VS ITR Data deletion Selects the method to delete data on printer s hard disk Erasing Data on Printer s Hard Disk 234 ...

Page 235: ... not performed Perform the communication test 8xxx0003 E RDS switch is setting OFF Enable monitoring service 8xxx2003 Network is not ready try later Check the network settings 8xxx200A Server connection error Check the network settings 8xxx2014 Proxy connection error Check the proxy server address etc 8xxx201E Proxy authentication error Check the user name and password to log in to the proxy serve...

Page 236: ...e Note If the print job contains a pending job or a security print job the printer does not enter sleep mode Use USB connection Use Do not use USB connection Date time settings Sets the current date and time Date display format Sets the format of dates displayed on the touch screen and printed on photos Time zone GMT Specifies the time zone according to a country or region you live in Specifying t...

Page 237: ... the printer management and job management systems Printer info sending settings When selecting Agree you agree to send the device information to the data collection server Menu row height Adjusts the line spacing of some setting items displayed on the touch screen 237 ...

Page 238: ...ting item from Printer settings Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel Changes the language for the messages and menus on the touch screen 238 ...

Page 239: ...Proxy server setup Install update Performs the firmware update of the printer Firmware update Check current version You can check the current firmware version Update notification settings When Yes is selected and the firmware update is available the screen to inform you of the firmware update is displayed on the touch screen DNS server setup Performs settings for a DNS server Select Auto setup or ...

Page 240: ...dministrator password is required to change the setting items using Remote UI or some software LCD Remote UI and other tools Entering the administrator password is required to change the setting items using the operation panel of the printer Remote UI or some software For details Setting Administrator Password on Operation Panel Operation restrictions Restricts the following operations Job history...

Page 241: ...error Displays the error codes for errors which occur during paper feed transfer up to 5 Tapping an error code displays the error details For more on the error code refer to List of Support Code for Error Usage Displays the printer s record of use such as total print area or the amount of ink consumption Head information Displays the Print head serial number elapsed days since the current Print he...

Page 242: ...t the time of purchase The printer s serial number is used as the password 1 Tap Printer settings on HOME screen 1 Home Screen Menu Composition 2 Tap Security settings 2 If you specify the administrator password enter the password 3 Tap Administrator password settings 3 If you specify the administrator password enter the password 4 Tap Change administrator password 4 5 Select range where administr...

Page 243: ...rs _ For security reasons we recommend you use 8 and more alphanumeric characters 7 Tap Apply 7 8 Enter administrator password you specified again 8 9 Tap Apply 9 The administrator password is enabled When You Want to Disable the Administrator Password Select Printer settings Security settings Administrator password settings Remove administrator password on the operation panel Follow the on screen...

Page 244: ...rased Fast secure Erases the data encryption key specified for the hard disk drive Specifying the encryption key again does not allow you to read and use data saved in the past safely and fast Select to erase highly confidential data Secure Overwrites the entire hard disk with 00 FF and random data one time each after the data encryption key specified for the hard disk drive is erased Verification...

Page 245: ...or 4 Tap Yes 4 The printer starts printing The following information is included Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model S N Printer serial number Firm Firmware version Boot Boot ROM version Date Date and time when the status print was output Paper Info Roll Media Type of roll paper Cut Sheet Type of cut sheet Job Menu Job History Log 1 Details of up to 5 jobs Job name is printed as ...

Page 246: ...ing value of Color calibration Usage Condition Hard disk information Hard disk capacity and Job box free space Hardware error History information of Hardware error Error History information of Recoverable error Warning Warning history information Jam History information of Paper feed transfer error Maintenance cartridge usage Remaining ink level Values of Ink consumed Duty counter Values of Duty c...

Page 247: ...sing Remote UI Setting Passwords Using Remote UI Registering Printer s Root Certificate to Web Browser for SSL Communication Registering Printer s Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E mail 247 ...

Page 248: ...browser iOS device OS iOS 12 0 or later Web browser iOS standard Web browser Mobile Safari iPadOS device OS iPadOS 13 0 or later Web browser iPadOS standard Web browser Mobile Safari Android device OS Android 5 1 or later Web browser Android standard Web browser Browser or Chrome macOS device OS macOS Sierra 10 12 or later Web browser Safari 10 0 or later Windows device OS Windows 7 SP1 or later W...

Page 249: ... Remote UI for the first time on your smartphone tablet or computer download the root certificate and then register it Registering Printer s Root Certificate to Web Browser for SSL Communication If the root certificate is not registered a message to warn you that the secure connection is not guaranteed may appear 3 Select Log in 3 The password authentication screen appears Note When the standard u...

Page 250: ...rial number is printed on the sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers For details on setting password see Setting Passwords Using Remote UI 5 Confirm that the main screen of Remote UI is displayed 5 For changeable setting items see below Changeable Setting Items Using Remote UI When you finish checking printer status and chan...

Page 251: ...function allows you to set and perform maintenance such as cleaning Printer settings This function allows you to change the printer settings such as the energy saving settings and the print settings Additionally this function allows you to receive the printer status information such as the remaining ink level and the error Setting Mail Server Receiving Printer Status by E mail You can disable any ...

Page 252: ...ction allows you to specify the password the standard user mode settings the operation restrictions and SSL TLS settings of certificate for encrypted communication System info and LAN settings Confirm system information LAN settings Item for administrator Firmware update You can update the firmware of the printer check the firmware version or perform settings of a DNS server and a proxy server Fir...

Page 253: ...icate Note In the case of using IEEE802 1X certificate Security IEEE802 1X settings CA certificate and register the CA certificate Supported authentication method EAP TLS Extensible Authentication Protocol Transport Level Security EAP TTLS EAP Tunneled TLS PEAP Protected EAP Weak encryption restriction Selecting Do not restrict enables communication using the 3DES or RC4 encryption algorithm Weak ...

Page 254: ...ter of the printer name TCP IP settings Performs IPv4 or IPv6 setting WSD settings Perform settings to use WSD Bonjour settings Perform settings to use Bonjour LPD print Perform settings for printing with LPD SNMP settings Perform settings for using SNMP to manage and control the printer SNTP settings Perform settings for using SNTP to adjust the time on the printer FTP settings Perform settings f...

Page 255: ...llows or denies access for specific IP addresses Settings for both IPv4 and IPv6 addresses can be specified Important If the device address for the administrator has been set to rejection by mistake initialize the printer s network information and then perform setup again LAN settings Wi Fi Wireless Direct Wired LAN Settings Advanced setup Reset LAN settings MAC address filtering settings Allows o...

Page 256: ... sticker attached on the printer It consists of 9 alphanumeric characters four alphabets followed by five numbers 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 3 Select Administrator password setting 3 4 Select Change administrator password 4 If an administrator password is not specified the confirmation message appears Confirm the message and select Yes When message appears again ...

Page 257: ...set a standard user password by following the steps below 1 Start up Remote UI 1 Start up Remote UI 2 Select Security 2 3 Select Standard user mode settings 3 4 When confirmation message appears select Yes 4 5 Enter password and select OK 5 Important The following character restrictions apply to the password Set the password by using 4 to 32 characters The allowed characters are single byte alphan...

Page 258: ...ing procedure may differ depending on the version of your web browser For other web browser refer to each help Important Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate If the printer is connected via IPv6 using Windows you need to generate a server certificate using Remote UI For details see ...

Page 259: ...n System information on HOME screen of the operation panel 12 If thumbprint on Security Warning screen matches printer s thumbprint select Yes 12 13 Select OK on Certificate Import Wizard screen 13 The root certificate registration is completed For Safari 1 Select For secure communication on Remote UI 1 2 Select Download 2 Downloading the root certificate is started 3 Open the downloaded file 3 Ke...

Page 260: ...icate name is required enter an arbitrary certificate name and 3 select OK The root certificate registration is completed Note If PIN or password is not set as security type the attention screen may appear Select OK and then set the security type to PIN or password After Root Certificate Registration We recommend that you make sure that the correct root certificate has been registered To make sure...

Page 261: ...emote UI after registering the root certificate restart the web browser The message will not appear on the web browser Note Depending on the Android device a warning may appear even after registering the proper root certificate For Mobile Safari on iOS 1 Select For secure communication on Remote UI 1 2 Select Download 2 Downloading the root certificate is started and then Install Profile screen is...

Page 262: ...tificate For Windows 10 Windows 8 1 For Windows 7 For macOS Operation procedure may differ depending on your OS version For Windows 10 Windows 8 1 The procedure below describes how to import a root certificate in Windows 10 Windows 8 1 1 Start up Remote UI 1 Start up Remote UI 2 Select For secure communication 2 Note You can download a certificate from Status Monitor 1 Open status monitor 1 Open t...

Page 263: ...in the following store 7 8 Select Trusted Root Certificate Authorities 8 1 Select Browse to open the Select Certificate Store screen 1 2 Select Trusted Root Certificate Authorities from the list and select OK 2 3 Select Next on the Certificate Store screen 3 9 Select Finish 9 When the Completing the Certificate Import Wizard screen appears check the settings and select Finish For Windows 7 The pro...

Page 264: ... key 2 Select Yes on displayed screen 2 3 Select Add Remove Snap in from File menu 3 The Add or Remove Snap ins screen appears 4 Add Certificate snap in 4 1 Select Certificates from Available snap ins list and select Add 1 2 Select Computer account for This snap in will always manage certificates for on the Certificates 2 snap in screen and select Next 3 Select Local computer on the Select compute...

Page 265: ...n Console Root 1 2 Right click Certificates and select Import from All tasks 2 2 Specify certificate file to import 2 1 Select Next 1 2 Specify the certificate file to import on File name and select Next 2 3 Specify certificate store 3 1 Select Place all certificates in the following store 1 2 Select Trusted Root Certificate Authorities for Certificates Store 2 4 Finish certificate import wizard 4...

Page 266: ... to save For macOS The procedure below describes how to import a root certificate in macOS 1 Start up Remote UI 1 Start up Remote UI 2 Select For secure communication 2 3 Select Download 3 The root certificate will be downloaded 4 Open downloaded certificate file 4 When the download procedure is completed a downloaded item pops up on the right of the screen Double click the downloaded certificate ...

Page 267: ...er s root certificate thumbprint in Root cert thumbprint SHA 1 or Root cert thumbprint SHA 256 tap Printer information System information on HOME screen of the operation panel 7 Select Always Trust 7 If the fingerprint of certificate detail information matches printer s thumbprint display information on certificate from the menu or by double clicking the certificate and select Always Trust on Trus...

Page 268: ...el LAN settings Wi Fi Wireless Direct Wired LAN Settings Advanced Reset SSL certificates Yes Checking Printer s IP Address 1 Tap LAN settings on HOME screen 1 Home Screen Menu Composition 2 Tap the enabled LAN 2 Diagonal lines are displayed for disabled LAN icons 3 Check the value on IPv6 link local address 3 Write down the value on IPv6 link local address for your reference when you generate a se...

Page 269: ...ext 7 You need not enter anything on Country State or province Locality Organization or Organizational unit 8 Select Generate 8 The server certificate starts to be generated When the server certificate has been generated Generated a self signed certificate appears 9 Select Restart LAN 9 LAN will be restarted When LAN has been restarted Printer status on Remote UI appears Note If you cannot access ...

Page 270: ...tart up Remote UI 2 Select Printer settings 2 3 Select Set mail server 3 The setting items for mail server appear 4 Specify mail server settings 4 Specify the following items Sender address Enter the e mail address of the sender this printer Outgoing mail server SMTP Enter the address of your SMTP server Port number SMTP Enter the port number of your SMTP server Secure connection SSL Select if you...

Page 271: ...ing password To set change the password for receiving in order to perform the authentication check the Set change password and then enter the password Use APOP authentication Select if you send the password by the encryption transmission Clear mailbox Select if you delete the e mails that remain in the POP3 server Important When this setting is enabled e mail in the Inbox on the server will have a...

Page 272: ...ther printer settings These functions can be set only when you are logged in administrator mode 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Status notification email 3 4 Select Notification recipients 4 5 Specify destination settings 5 Up to 5 destinations can be registered by following the steps below 1 Select number of destination 1 2 Select Add 2 3 Enter e mai...

Page 273: ...3 Select OK 3 The resending setting is completed 273 ...

Page 274: ...ettings 1 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Import Export printer settings 3 4 Select Export printer settings 4 5 Enter password and select OK 5 2 Importing settings 2 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Import Export printer settings 3 4 Select Import printer settings 4 5 Select a file to import 5 6 Enter pass...

Page 275: ...ord 4 Tap Export 4 5 Enter password and Tap OK 5 6 Enter password again 6 2 Importing settings 2 1 Insert a USB flash drive to USB flash drive port 1 2 Tap Printer settings on HOME screen 2 Home Screen Menu Composition 3 Tap Import export settings 3 If you specify the administrator password enter the password 4 Tap Import 4 5 Enter password and Tap OK 5 275 ...

Page 276: ... Remote UI Using operation panel Using Remote UI Using operation panel 1 Tap Printer settings on HOME screen 1 Home Screen Menu Composition 2 Tap Initialize printer settings 2 If you specify the administrator password enter the password 3 Confirm displayed message and tap Yes 3 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Printer settings 2 3 Select Initialize printer setting...

Page 277: ... USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using IJ Network Device Setup Utility Sharing the Printer on a Network Windows Setting Up a Shared Printer Restrictions on Printer Sharing Sharing the Pr...

Page 278: ...irectly Wireless Direct Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Countermeasures against Unauthorized Access Network Status and Troubleshooting 278 ...

Page 279: ...Printer Connection Methods 4 connection methods are available on the printer Wi Fi Connection Using Wi Fi Router Without Using Wi Fi Router Wireless Direct LAN Connection USB Connection 279 ...

Page 280: ... The two connection methods cannot be used at the same time If you have a wireless router we recommend you use the method using a wireless Router Connection Using a Wireless Router Connect the printer and the devices using a wireless router Connection methods vary depending on the wireless router type You can change network settings such as the SSID and security protocol on the printer When the co...

Page 281: ...do not use and configure settings again Network settings such as the SSID and security protocol are specified automatically Connecting Smartphone Tablet to Printer Directly Wireless Direct LAN Connection Connect the printer and a computer or a router with an Ethernet cable If your router supports wireless connection you can connect the device via wireless connection Note Devices connected to the r...

Page 282: ...n when the printer is already connected to another one via wired LAN Important If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission...

Page 283: ...ge restrictions and change the printer LAN setting Restrictions The administrator password is required to change settings if it is enabled for changing settings using the operation panel Enable Printer s Wi Fi connection 1 Flick HOME screen and tap LAN settings 1 Home Screen Menu Composition 2 Tap Wi Fi 2 3 Check Enable is displayed in Connection 3 If Connection is displayed as Disable follow the ...

Page 284: ...r device is connected to the printer 5 Start printing from application 5 For iOS device 1 Open Settings menu on your device 1 2 Enable Wi Fi 2 3 Select wireless router SSID you use from detected device list 3 4 Enter wireless LAN router password 4 Your device is connected to the printer 5 Start printing from application 5 284 ...

Page 285: ...eration panel If a device has already been connected to the printer directly and you want to add a device to connect connect it to the printer directly You can connect up to 5 devices to the printer at the same time Connect with Wireless Direct Change settings below to prepare for wireless direct Printer s LAN settings Changing Printer Setting Settings of a device to connect Connecting Smartphone ...

Page 286: ...the password for the wireless direct 1 Flick HOME screen and tap LAN settings 1 2 Tap Wireless Direct 2 3 Tap Show password 3 Depending on the device you are using entering the password is required to connect a device to the printer via Wi Fi connection Enter the password specified for the printer If your Wi Fi Direct compatible device is set to prioritize using Wi Fi Direct and it is connecting t...

Page 287: ... To check the security setting and the updated password tap Yes on the screen displayed next To check the updated password tap Show password To change the printer s name displayed on the Wi Fi Direct compatible device Tap B to display the printer s name device name displayed on a Wi Fi Direct compatible device Follow the procedure below to change the name 1 Tap touch screen 1 2 Enter device name u...

Page 288: ...orm you a Wi Fi direct compatible device is connecting to the printer tap ON Important To prevent an unauthorized access we recommend you should not change the setting from the default When you finished performing the settings the printer returns to the Wireless Direct settings screen Note If you change the wireless direct setting of the printer also change the wireless router setting of the devic...

Page 289: ...Disable Timeout settings 15 minutes Enable disable Bonjour Enable Service name Canon GP NNNN 2 LPR protocol settings Enable Wi Fi DRX settings Enable Wired LAN DRX settings Enable XX represents alphanumeric characters 1 Default value depends on printer To check value use operation panel LAN settings 2 NNNN means your printer model name Wireless Direct Defaults Item Default Network name SSID DIRECT...

Page 290: ...pecified at random and XX represents last two digits of printer s wireless MAC address NNNN means your printer model 2 The password is specified automatically when the printer is turned on for the first time 290 ...

Page 291: ...lt screen Check the printer s MAC address or serial to select the correct printer from the results Note Serial number may not appear on result screen Check the printer s MAC address and the serial number by one of the following methods Display on the touch screen MAC address LAN settings Serial number Refer to Printer information System information Printer information Print the network settings Pr...

Page 292: ...o add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from Setup Guide For macOS To connect an additional computer to the printer via LAN or to change from USB to LAN connection perform setup from Setup Guide 292 ...

Page 293: ...t LAN settings 4 5 Select Print details 5 6 Select Yes on displayed screen 6 7 Select Yes or No on displayed screen 7 The printer starts printing network settings information Note You can also print the printer s network settings Select Printer settings Test print Print LAN details Yes Yes The printed network settings information is as follows Some setting values are not displayed depending on the...

Page 294: ...ion status of IP filtering On Off IP Filtering Select IP filtering method Disabled Enabled IP Filtering Permission Address IP filtering permission address Start Address 1 Start address 1 XXX XXX XXX XXX End Address 1 End address 1 XXX XXX XXX XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use si...

Page 295: ...IPv4 setting information Wired LAN Control Filtering SNMP filtering setting information IP Filtering Prohibit Address IP filtering prohibit address Start Address 5 Start address 5 XXX XXX XXX XXX End Address 5 End address 5 XXX XXX XXX XXX Use Single On 5 Use single on 5 On Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On Off IP Filtering...

Page 296: ...X XXX Use Single On 1 Use single on 1 On Off Start Address 2 Start address 2 XXX XXX XXX XXX End Address 2 End address 2 XXX XXX XXX XXX Use Single On 2 Use single on 2 On Off Start Address 3 Start address 3 XXX XXX XXX XXX End Address 3 End address 3 XXX XXX XXX XXX Use Single On 3 Use single on 3 On Off Start Address 4 Start address 4 XXX XXX XXX XXX End Address 4 End address 4 XXX XXX XXX XXX U...

Page 297: ...128 Stateless Address Stateless address IP Address 1 IP address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 1 Prefix length 1 XXX 0 to 128 IP Address 2 IP address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 2 Prefix length 2 XXX 0 to 128 IP Address 3 IP address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Prefix Length 3 Prefix length 3 XXX 0 to 128 IP Address 4 IP address 4 X...

Page 298: ...ff IP Filtering Select IP filtering method Disabled Enabled IPv6 Filtering Permission Info IPv6 filtering permission information IP Filtering Start Address 1 IP filtering start address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off LAN Setting Basic setting information IP...

Page 299: ...Filtering Start Address 1 IP filtering start address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX ...

Page 300: ...ltering End Address 1 IP filtering end address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 1 Use single on 1 On Off IP Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off LAN Setting Basic setting information IPv...

Page 301: ...Filtering Start Address 2 IP filtering start address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Use Single On 2 Use single on 2 On Off IP Filtering Start Address 3 IP filtering start address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IP Filtering End Address 3 IP filtering end address 3 XXXX XXXX XXXX XXXX ...

Page 302: ...X XX XX XX XX XX MAC Address 5 MAC address 5 XX XX XX XX XX XX LAN Setting Basic setting information MAC Info MAC address setting information Wired Wi Fi MAC Filtering Prohibit Info MAC filtering prohibit information MAC Address 1 MAC address 1 XX XX XX XX XX XX MAC Address 2 MAC address 2 XX XX XX XX XX XX MAC Address 3 MAC address 3 XX XX XX XX XX XX MAC Address 4 MAC address 4 XX XX XX XX XX XX...

Page 303: ... Format WEP format for Wi Fi infrastructure Hex String Direct Connection Setting Wireless direct setting information Device Name Wireless direct device name Wireless direct device name up to 32 characters Channel Channel Wireless direct XXX 0 to 255 SSID SSID Wireless direct network SSID up to 32 characters Security Type Security type for Wi Fi Wireless direct Disabled WPA2 PSK TKIP WPA2 PSK AES W...

Page 304: ... 1 User Name User name XXXXXXXX up to 32 characters Use SNMPv3 Use SNMPv3 On Off MIB Access Restriction MIB access restriction Disable Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES User2 User 2 User Name User name XXXXXXXX up to 32 characters ...

Page 305: ...ion MIB access restriction Disable Read Only Read Write Security Setting Security setting No Auth No Priv Auth No Priv Auto Priv Authority Algorithm Authority algorithm Null MD5 SHA1 Encryption Algorithm Encryption algorithm Null AES DES Dynamic DNS Setting Dynamic DNS setting IPv4 IPv4 Use Dynamic DNS Operation status of Dynamic DNS On Off Host Name Host name XXXXXXXX up to 64 characters Domain N...

Page 306: ...ame Acquire host name On Off DNS dynamic update DNS dynamic update On Off Acquire Domain Name Acquire Domain Name On Off IPv6 IPv6 Acquire host name Acquire host name On Off DNS dynamic update DNS dynamic update On Off Acquire Domain Name Acquire Domain Name On Off 802 1X Setting 802 1X setting information Authority Type Enable disable 802 1X and authority type Do not use EAP TLS EAP TTLS PEAP EAP...

Page 307: ...Use IPP authority On Off IPP User Setting IPP confirmation user setting User1 User 1 User Name User name XXXXXXXX up to 32 characters User2 User 2 User Name User name XXXXXXXX up to 32 characters User3 User 3 User Name User name XXXXXXXX up to 32 characters User4 User 4 User Name User name XXXXXXXX up to 32 characters User5 User 5 User Name User name XXXXXXXX up to 32 characters User6 User 6 User ...

Page 308: ... Address From address XXXXXXXX up to 128 characters To Address 1 To address 1 XXXXXXXX up to 128 characters Reply Address 1 Reply address 1 XXXXXXXX up to 128 characters Notice Conditions 1 Notice conditions 1 Job End Job end On Off Error Occurred Error occurred On Off Warning Occurred Warning occurred On Off Signature 1 Signature 1 XXXXXXXX up to 128 characters To Address 2 To address 2 XXXXXXXX ...

Page 309: ... XX represents alphanumeric characters 309 ...

Page 310: ... Settings Performing Network Settings in IJ Network Device Setup Utility Guide IJ Network Device Setup Utility Guide For macOS Redo setup from Setup Guide Changing Wi Fi Connection Method Follow either procedure below to change Wi Fi connection method infrastructure or wireless direct For Windows Redo setup using the Setup CD ROM or from Setup Guide Perform settings on the Network Settings screen ...

Page 311: ...ct Easy wireless connect 5 6 Check message and select OK 6 Follow instructions on your smartphone or tablet 7 If message saying setup is completed appears select OK 7 For macOS Redo setup from Setup Guide 311 ...

Page 312: ...IP address is specified for the printer many and unspecified users on internet can access to the printer As a result you will face an increased risk of information leakage caused by an unauthorized access from outside On the other hand if a private IP address is specified for the printer users who can access to the printer are confined to those on a local area network such as an inhouse LAN Theref...

Page 313: ...sy to guess for a third party Do not tell a third party about the specified password casually Note A password is not specified for some printers at the time of purchase In this case specify the password for the printer A password cannot be specified for some printers Password management using Remote UI User Interface Remote UI is a software to access to the printer via a network by using a web bro...

Page 314: ...he LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router Make sure the network devices e g hub or router are turned on IP address is not as signed If you specify the printer s IP address automatically enable DHCP on the router If you specify the printer s IP address manually the address is disabled because it is out of the valid range You specified 0 ...

Page 315: ...to connect disconnect a device you do not use before adding the device The signal to noise ratio S N ratio is low There is a lot of noise from other devices Move the printer apart from other devices A link local address is assigned Perform printer setup again The security key specified for the wireless router may not match that you entered The security key is case sensitive Enter the correct secur...

Page 316: ...eck whether the network settings have been set This section describes the procedure for sharing a printer among Mac Settings on Print Server This section describes how to set up a computer that connects with this printer Settings on Client PC This section describes the procedure for setting a computer that uses this printer though a network When you execute print the data is sent to the printer th...

Page 317: ...to be used has been added 2 Open System Preferences and select Printers Scanners The printer list displays the printers that are connected to the computer 3 Set sharing 3 Check the Share this printer on the network check box Note Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer The...

Page 318: ...tem Preferences and select Printers Scanners Click to display the printer list 3 Add a printer to be shared 3 Select a shared printer displayed in the printer list and then click Add The setup on the client systems is now completed Note The print procedures are the same as when the computer is connected directly to the printer with a USB cable At the Page Setup dialog select the printer that is co...

Page 319: ... the administrator privilege Depending on how the computer is connected with the printer the computer may not be able to access the function information that was set on the printer and display the correct settings Media information on the printer driver cannot be changed when using a client machine When using on the client side it is not possible to change the roll unit option settings When using ...

Page 320: ...stments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 320 ...

Page 321: ...Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 321 ...

Page 322: ...f alignment Execute Print Head Alignment in the touch screen menu to adjust the print head position First execute Auto standard of Print Head Alignment If the print result is not improved execute Auto advanced or Manual Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors If paper rubs against the print head or image edges are blurred Setting Head he...

Page 323: ...nslucent Matte Film or Clear Film Note After print head replacement we recommend executing Print Head Alignment When Print pattern after new head is set to ON print head position adjustment is automatically executed after print head replacement To change the paper type or for more beautiful color borders perform Auto standard To ensure clear quality and when replacing the print head perform Auto a...

Page 324: ...tenance on HOME screen 2 Home Screen Menu Composition The Maintenance screen appears 3 Tap Print Head Alignment 3 4 Tap Auto standard or Auto advanced 4 A confirmation message appears 5 Tap Yes 5 The paper source setting screen appears 6 Tap Roll paper 1 Roll paper 2 or Manual 6 A test pattern is printed for adjustment Note If you are printing on sheets smaller than A2 size a confirmation message ...

Page 325: ...t use the same type of paper as you will use for printing Paper to Prepare When using rolls An unused roll at least 10 00 in 254 0 mm wide When using sheets Three sheets of unused paper A4 Letter size or larger or one sheet when using A2 or larger Perform adjustment as follows 1 Load paper 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the ...

Page 326: ...t pattern D 1 and determine the number with straight lines 8 A Example with straight lines B Example with misaligned lines Note If two patterns seem equally good and you cannot decide which one is better choose an intermediate value For example choose 11 if you cannot decide whether pattern 10 or 12 is better 9 Repeat steps 7 8 to specify adjustment values for D 2 and other remaining patterns 9 Sp...

Page 327: ... or becoming caught on the print head may jam or result in printed documents that are soiled Note Raise or lower print head depending on nature of the problem Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white banding occurs 1 Tap paper setting display area on HOME screen 1 Home Screen Menu Composition The Paper information screen appears 2 Select p...

Page 328: ...the ambient temperature and humidity You can check the setting for the previous print job in Values applied with auto settings Printer information When the setting other than Auto is selected the setting selected during this procedure is applied Depending on the type of paper some setting values may not be available 328 ...

Page 329: ...Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 329 ...

Page 330: ...Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine Tuning Paper Feed Amount Adjusting Line Length 330 ...

Page 331: ...n 2 Tap Paper feed adjustment 2 3 Tap Set priority 3 4 Tap paper to adjust 4 5 Tap setting 5 Auto Prioritize print quality will be selected when Print Target is set from the printer driver Prioritize print quality Adjusts the feed amount to reduce banding across the sheet in printed documents Adjust print quality settings are applied When Paper feed fine adjustment is executed the Paper feed fine ...

Page 332: ...If additional fine tuning is necessary execute Paper feed fine adjustment Fine Tuning Paper Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length This may take some time depending on the type of paper Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets One sheet of unused ...

Page 333: ...6 Tap paper to adjust 6 A test pattern is printed for adjustment and adjustment is finished 333 ...

Page 334: ... Feed Amount Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length Adjusting Line Length Items to Prepare When Using Rolls An unused roll at least 254 0 mm 10 00 in wide When Using Sheets Two sheets of unused paper of at least A4 Letter size Follow the procedure below to adjust 1 Load paper 1 Loading the Upper Roll on the Printer Loading the Lower Roll...

Page 335: ...For example choose 11 if you cannot decide whether pattern 10 or 12 is better 8 Tap number you decided 8 Test pattern B is printed for manual adjustment Note If you printed test pattern A on a sheet follow the instructions on the screen and use another sheet of the same type of paper Additionally after test pattern B is printed follow the instructions on the screen and remove the sheet 9 Examine t...

Page 336: ...ty in Set priority in Paper feed adjustment Always execute Adjust print quality before Paper feed fine adjustment Once you execute Adjust print quality the Paper feed fine adjustment value will revert to 0 Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust 1 Tap Maintenance on HOME screen 1 Home Screen Menu Composition 2 Tap Paper feed fine adjustment 2 3 T...

Page 337: ... unused paper of at least A4 Letter size High precision ruler Follow the procedure below to adjust 1 Load paper 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer Important Always make sure the loaded paper matches the type of paper specified Adjustment cannot be completed correctly unless the loaded paper matches the settings 2 Tap...

Page 338: ...ad you will measure a document already printed to determine the discrepancy 6 Tap amount of discrepancy 6 If the scale is shorter than the actual size use a positive setting value If it is longer use a negative value The feed amount can be adjusted in 0 02 increments 338 ...

Page 339: ... suction against paper on the platen may improve results Important Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled 1 On the HOME screen tap paper information area 1 2 Select paper source and tap Paper settings 2 3 Tap Advanced 3 4 Tap Transport unit vacuum strength 4 5 Tap vacuum strength 5 339 ...

Page 340: ...Color Management Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 340 ...

Page 341: ...Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 341 ...

Page 342: ...uted You can also execute color calibration from Device Management Console See the following for details Device Management Console Guide Checking When to Execute Color Calibration You can use the progress bar on the computer screen to determine when to execute color calibration Use Device Management Console to view when to execute color calibration See the following for details Device Management C...

Page 343: ...ecute color calibration for paper other than Canon genuine paper you must create and register dedicated media information To register this media information use Media Configuration Tool See the following for details Media Configuration Tool Guide 343 ...

Page 344: ...y prevent the printer from making the correct adjustments Before color calibration ensure the printer is not exposed to direct sunlight or other strong sources of light If the printer is exposed to strong sources of light correct adjustment may not be possible Recommend Timing for Color Calibration We recommend color calibration in the following situations After initial printer installation After ...

Page 345: ...The paper source setting screen appears 7 Tap Roll paper 1 Roll paper 2 or Manual 7 After the paper is confirmed and color calibration is executed the calibration adjustment value is set automatically Other Menu Items Enable disable adjustment values You can select whether to apply the calibration adjustment value when printing However for settings that differ from Calibration Value of the printer...

Page 346: ...screen in the following situations When a new print head has been installed When a certain amount of printing has been executed after color calibration is executed When the data of color calibration has been initialized Reset adjustment values Clear the color calibration adjustment value and the adjustment information 346 ...

Page 347: ...t been performed New common calibration values are not overwritten for media types for which color calibration has already been performed The current calibration adjustment values take priority The common calibration adjustment values apply to all print qualities Unique Calibration When you calibrate a media type using unique calibration only the selected paper is adjusted Other media types are no...

Page 348: ...edia type C categorized as unique calibration The calibration adjustment value of media type C is set Media types A B and D are all unchanged from their current calibration values Fourth Execute color calibration again with media type A categorized as common calibration The calibration adjustment value of media type A is also applied to media type D for which color calibration has not been perform...

Page 349: ...Performing Color Calibration 349 ...

Page 350: ...cing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade Cutter Blade Replacing the Cutter Blade Performing Maintenance Functions from Your Computer Windows Cleaning the Print Heads Printing a Nozzle Check Pattern Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning th...

Page 351: ...leaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 351 ...

Page 352: ...Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 352 ...

Page 353: ...ollowing ink tanks When purchasing check the Model number 160 ml 5 4 fl oz 330 ml 11 2 fl oz 700 ml 23 7 fl oz Checking Ink Model Number Checking Using Web Browser 1 Start up Remote UI 1 Start up Remote UI 2 Select Ink model number 2 353 ...

Page 354: ...are using Checking Using Canon IJ Status Monitor Windows 1 Start up Canon IJ Status Monitor 1 Canon IJ Status Monitor 2 Click Estimated ink levels 2 3 Click Ink Model Number information 3 The type and number of inks displayed will vary depending on the printer you are using 354 ...

Page 355: ...Note For instructions on replacing the ink tanks see Replacing Ink Tanks 355 ...

Page 356: ...vel detection which may damage the printer or cause other problems We recommend using up an ink tank in the course of printing within six months after breaking the seal Printing quality may be affected if you use older ink tanks Do not leave the printer without ink tanks installed for extended periods a month or more Residual ink may become clogged inside the printer and affect printing quality Ho...

Page 357: ...imated ink levels screen appears 2 Tap Replace 2 Instructions for the ink tank replacement procedure appear on the touch screen Removing ink tank 5 4 fl oz 160 ml 11 2 fl oz 330 ml 1 Open ink tank cover and check ink lamp 1 The ink lamp flashes if there is no ink left Important Avoid jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks Jarring the pri...

Page 358: ...k lever of color to replace while pressing button 2 at B 3 Pull out ink tank lock lever 3 1 Pull ink tank lock lever straight up 1 2 Pull ink tank lock lever toward the front 2 3 Push ink tank lock lever firmly down until it does not return 3 358 ...

Page 359: ...wer of the printer with the ink tank removed except in the case of the preparation for transportation Otherwise inside of the ink tank cover may be stained Store the removed ink tank with ink remaining with the ink holes D facing up Otherwise ink may leak and cause stains Put the removed ink tank in a plastic bag and close the bag 359 ...

Page 360: ...ere is no ink left Important Avoid jarring the printer a lot when replacing an ink tank Handle the printer gently when replacing tanks Jarring the printer during printing may affect printing quality 2 Pull forward handle part A of ink tank lock lever of color to replace while pressing button 2 at B 3 Pull out ink tank lock lever 3 1 Pull ink tank lock lever straight up 1 360 ...

Page 361: ...k tank lock lever toward the front 2 3 Push ink tank lock lever firmly down until it does not return 3 Note Check that the ink tank lock lever does not return 4 Remove ink tank by handle C and then tap OK 4 361 ...

Page 362: ...ver may be stained Store the removed ink tank with ink remaining in the box with the ink holes D facing up Otherwise ink may leak and cause stains Note Dispose of the used ink tank in accordance with local regulations Loading ink tank 5 4 fl oz 160 ml 11 2 fl oz 330 ml 1 Before opening the pouch tilt the ink tank to the left and right gently seven or eight times 1 362 ...

Page 363: ...t a low temperature allow it to warm up to room temperature before installing 2 Open the pouch and remove the ink tank 2 Important Never touch the ink holes D or the metal contacts E This may cause stains damage the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 3 Tap OK and insert ink tank into holder with ...

Page 364: ...ect If the ink tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 4 5 Push handle part of ink tank lock lever firmly all the way in 5 364 ...

Page 365: ...6 Make sure ink lamp is lit 6 Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 7 365 ...

Page 366: ...stead of just your wrist If you agitate the ink tank using just your wrist you may injure your wrist Important Do not remove and agitate an ink tank that has already been installed in the printer Ink may leak out Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality Note If the ink tank is at a low temperature allow it to warm up to room temper...

Page 367: ...This may cause stains damage the ink tank and affect printing quality Avoid dropping the ink tank after removing it from the pouch Otherwise ink may leak and cause stains 3 Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear 3 367 ...

Page 368: ...tank does not fit in the holder do not force it into the holder Reinstall while checking the label color display ink tank color and ink tank orientation 4 Lift up ink tank lock lever and then push it down 4 5 Push handle part of ink tank lock lever firmly all the way in 5 6 Make sure ink lamp is lit 6 368 ...

Page 369: ...Note If the ink lamp is not lit reload the tank 7 Close ink tank cover 7 369 ...

Page 370: ...rinting can continue with ink in the sub ink tanks When the remaining ink is low will appear on the remaining ink level When ink runs out will appear See the figure below If the touch screen indicates to replace the ink tank replace the ink tank If a message is displayed indicating to check the remaining ink levels or after tasks that consume a lot of ink such as large format printing or head clea...

Page 371: ...Note Tap Order ink now to view the ink supplier information When the ink tank is replaced the sub ink tank will be filled with ink During this time is displayed above the ink level 371 ...

Page 372: ...ore print jobs and maintenance that consume a lot of ink If little ink is left there may not be enough for large format printing head cleaning and maintenance which require a lot of ink Replace or prepare to replace the ink tanks in the following situations Checking Ink Tank Levels If message for ink replacement appears on touch screen When the ink runs out the Status lamp flashes orange a message...

Page 373: ...Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 373 ...

Page 374: ...Print Head When purchasing check the Model number Model number PF 10 Note For instructions on replacing the print head see Replacing the Print Head 374 ...

Page 375: ...er 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 2 Tap Maintenance on HOME screen 2 Home Screen Menu Composition The Maintenance screen appears 3 Tap Nozzle Check 3 A confirmation message appears 4 Tap Yes 4 The printer now prints a test pattern for checking the nozzles 5 Check the printing results 5 If the horizontal lines are...

Page 376: ...Cleaning the Print Head 376 ...

Page 377: ...se this mode if printing is not improved after Deep Cleaning System Cleaning consumes a very large amount of ink Performing this frequently consumes the ink faster Perform this only when needed It takes about 4 to 5 minutes Important Do not remove the maintenance cartridge or ink tanks during Cleaning Deep Cleaning or System Cleaning Ink may leak or an error may occur If printing is not improved a...

Page 378: ...tenance screen appears 2 Tap Print Head Cleaning 2 3 Tap Cleaning Deep Cleaning or System Cleaning 3 4 Tap ink group to be cleaned 4 All colors Pattern 1 M O V Y Pattern 2 PBK MBK GY Pattern 3 R G FP C A confirmation message appears 5 Tap Yes 5 Head cleaning is now executed 6 Print a test pattern to check the nozzles and determine whether cleaning has cleared the 6 nozzles 378 ...

Page 379: ...Checking for Nozzle Clogging 379 ...

Page 380: ... clothing Do not open the print head pouch until immediately before installation After removing the print head from the pouch install it right away If the print head is left as is after the pouch is opened the nozzles may dry out which may affect printing quality How to Replace Print Head Caution When replacing the print head immediately after printing wait a few minutes before replacing it The me...

Page 381: ...lacement 4 The Head Replacement screen appears 5 Tap Start head replacement 5 Ink begins being drawn in When it finishes instructions for the print head replacement procedure appear on the touch screen It takes about 3 to 4 minutes for ink to be drawn into the system and remove ink from the print head 6 Open top cover 6 7 If the print head locking cover and print head lock lever are dirty use a da...

Page 382: ...t use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface 8 If ventilation duct D is dirty use damp cloth that you have wrung out completely to wipe 8 it clean If the Carriage is obscuring the ventilation duct move the Carriage manually before cleaning the duct 382 ...

Page 383: ... print head lock lever toward the front while holding its center E with your 9 fingertip 10 Grab grip F and open print head locking cover 10 11 Grab grips G by blue handle remove print head and then tap OK 11 383 ...

Page 384: ...low any dirt or debris to become adhered to the metal contacts of the carriage These may damage the printer Note Dispose of the used print head in accordance with local regulations 12 Remove print head that was in case from pouch 12 13 Remove tape used to secure print head 13 384 ...

Page 385: ...hat contained the print head or otherwise safely out of the way to avoid spilling ink and staining your clothes or the surrounding area If ink accidentally spills wipe off the ink with a dry cloth If you need to put a print head somewhere temporarily before installation do not set it down with the nozzles and metal contacts facing down If the nozzles or metal contacts are damaged it may affect the...

Page 386: ...16 Grasp tab F of print head locking cover and lower it to front to lock print head 16 17 While holding center part K of print head lock lever lower it toward back until it clicks 17 386 ...

Page 387: ...While ink is being filled definitely do not remove the ink tank or maintenance cartridge Ink may leak out Note Print head position adjustment is executed when Print pattern after new head is set to ON Follow the instructions on the touch screen to load paper Auto maintenance settings 387 ...

Page 388: ...Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 388 ...

Page 389: ...Maintenance Cartridge When purchasing check the Model number Model number MC 30 Note For instructions on replacing the maintenance cartridge see Replacing the Maintenance Cartridge 389 ...

Page 390: ...maintenance cartridge The maintenance cartridge may become damaged or ink may leak out To prevent ink from leaking from a used maintenance cartridge avoid dropping the cartridge or storing it at an angle Otherwise ink may leak and cause stains Ink adheres to the top of the maintenance cartridge after it has been used Handle the maintenance cartridge carefully during replacement The ink may stain c...

Page 391: ... the maintenance cartridge 5 Open maintenance cartridge cover 5 6 Hold the used maintenance cartridge by the grip B with one hand and put your other 6 hand under the maintenance cartridge to hold it firmly on the bottom keeping it level as you pull it out 391 ...

Page 392: ...intenance cartridge in supplied plastic bag and store on flat surface 7 8 Check the top and bottom of the maintenance cartridge place in the box and store the 8 box on a flat surface Important Always put the used maintenance cartridge back in the box and store the box on a flat surface Note Dispose of the used maintenance cartridge in accordance with local regulations 9 Wipe away any soiling on th...

Page 393: ...enance cartridge level insert it all the way in 10 The maintenance cartridge is initialized Important Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge The maintenance cartridge may become damaged 11 Close maintenance cartridge cover 11 393 ...

Page 394: ...394 ...

Page 395: ... appears 2 Tap Maintenance cartridge info 2 The Maintenance cartridge info screen appears If the touch screen indicates to replace the maintenance cartridge replace the maintenance cartridge If a message appears indicating to check the remaining capacity of the maintenance cartridge or before tasks that deplete much of the capacity such as head cleaning or preparations to move the printer check th...

Page 396: ... capacity is drastically depleted Print head cleaning print head replacement and preparations to transfer the printer deplete much of the maintenance cartridge capacity In particular preparing to move the printer depletes a lot of the capacity Check the remaining maintenance cartridge capacity before this maintenance and replace the maintenance cartridge if necessary Checking the Remaining Mainten...

Page 397: ...Cutter Blade Cutter Blade Replacing the Cutter Blade 397 ...

Page 398: ...chasing check the Model number This cutter blade comes with a part for securing the cutter blade during installation Model number CT 07 Note For instructions on replacing the cutter blade see Replacing the Cutter Blade 398 ...

Page 399: ...omposition The Maintenance screen appears 2 Tap Replace cutter blade unit 2 A confirmation message appears 3 Tap Yes 3 The carriage moves and after it stops moving instructions for the cutter blade replacement procedure appear on the touch screen Note If you do not take action within 2 minutes cutter blade replacement is canceled In this case start over replacement from the beginning 4 Open top co...

Page 400: ... or similar materials for cleaning so as not to scratch the surface Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 6 Turn hex screw with hex wrench until loose 6 7 Remove cutter blade while holding D 7 400 ...

Page 401: ...ter Do not disassemble the cutter blade Touching the blade may cause injury Note Dispose of the used cutter blade in accordance with local regulations 8 Install new cutter blade while aligning E to F and G to H 8 9 Install while aligning fixing part included with replacement cutter blade with center of 9 cutter blade 401 ...

Page 402: ...hex screw until securely fixed 10 Important After the cutter blade is secured check that the cutter blade does not come off If the cutter blade comes off this may damage the printer 11 Remove fixing part 11 402 ...

Page 403: ...Important Always remove the fixing part Operating with the part installed may damage the printer 12 Close top cover 12 A confirmation message will appear 13 Tap Yes 13 403 ...

Page 404: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern 404 ...

Page 405: ...rinter Webpage in General tab 3 Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not know the password see Password and Cookie Related Topics Cleaning the Print Heads Printing a Nozzle Check Pattern Checking the Ink Status from Your Computer Updating Media Information in Printer Driver Correcting Media In...

Page 406: ...Is there ink remaining in the tank Is the ink tank attached properly If the Ink Lamp is not lit remove it and attach it again Did you install the ink tanks in their correct positions 3 Execute cleaning 3 Click Yes Print head cleaning starts 4 Check the results 4 Check the print results If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes ...

Page 407: ...Cleaning if the status does not improve even after Deep Cleaning is performed 1 Select Utilities from Remote UI 1 2 Click System Cleaning 2 Before running the system cleaning check the following items Check that the printer power is on Then open the Ink Tank Cover Check the following items for each ink Is there ink remaining in the tank Is the ink tank attached properly If the Ink Lamp is not lit ...

Page 408: ...rtant System Cleaning consumes an extremely large amount of ink Executing system cleaning frequently will rapidly deplete your printer s ink supply Therefore execute system cleaning only when necessary Related Topic Printing a Nozzle Check Pattern 408 ...

Page 409: ...each ink Then if necessary perform Nozzle Check Is there ink remaining in the tank Is the ink tank attached properly If the Ink Lamp is not lit remove it and attach it again Did you install the ink tanks in their correct positions 3 Print a nozzle check pattern 3 Click Yes Printing of the nozzle check pattern begins 4 Check the print result 4 Check the print result A As long as the horizontal line...

Page 410: ...Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 410 ...

Page 411: ...aper dust on it 1 Turn printer off 1 Turning the Printer On and Off 2 Unplug power cord from outlet 2 Caution Always turn off the printer and unplug the power cord before cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 3 Wring out soft cloth with water or watered down neutral detergent and use it to wipe off dirt 3 Cle...

Page 412: ...e paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust Cleaning Inside the Top Cover Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface When neutral detergent is used be sure to wipe off the detergent with soft cloth with water 4 When dirt is ...

Page 413: ...the underside of paper We recommend cleaning the platen after borderless printing or printing on small paper If the output guide is dirty it may soil the edge of the paper when the paper is cut We recommend cleaning the output guide even if it does not appear dirty because it may actually be covered with paper dust Printing on adhesive paper may leave adhesive on the platen paper retainer or other...

Page 414: ... E or ink tube stabilizer F Touching these may cause malfunction Note If the cleaning brush is dirty rinse it in water 6 Using a damp cloth that you have wrung out completely wipe inside the top cover to clean 6 it Wipe away any ink residue and paper dust debris from cutting on top cover roller G paper retainer H entire platen I ink grooves J K L and its surroundings output guide M and so on 414 ...

Page 415: ...printer there is a risk of fire or electrical shock Important Do not use a dry cloth to wipe inside the top cover This may create a static charge which may attract dust and affect the printing quality Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface 7 Close top cover 7 415 ...

Page 416: ...n roll unit 1 Removing the Lower Roll from the Roll Unit Option 2 Turn printer off 2 Turning the Printer On and Off 3 Unplug power cord from outlet 3 Caution Always turn off the printer and unplug the power cord before cleaning or maintenance Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer 4 Wipe away any residue and paper dust from areas A B...

Page 417: ...flammable solvents such as alcohol benzine or thinner If these substances come into contact with electrical components inside the roll unit there is a risk of fire or electrical shock 5 Plug power cord into outlet 5 417 ...

Page 418: ...Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 418 ...

Page 419: ...e cartridge being used If you can move the printer in a level state using casters or something similar you do not need to execute Prepare to move Always follow the instructions of the service representative when preparing to transfer the printer The following lists transport restrictions by type of transport Move indoors on the same floor Usage Examples Move indoors by carrying Transport and stora...

Page 420: ...s to a different floor or Transport 5 outdoors A confirmation message appears 6 Tap Yes 6 The printer is now prepared for transfer When the preparation is finished a message prompting you to open the ink tank cover appears on the touch screen Important If consumables must be replaced a message appears on the touch screen and preparation is disabled If the message appears tap OK and contact your Ca...

Page 421: ...ou remove the maintenance cartridge while ink is being removed the ink may leak out 10 Press ON button and turn off printer 10 Packing Printer 1 Disconnect power cord and interface cable 1 Important Turn off the printer before you unplug it Unplugging the printer before it is off and moving it may damage the printer If you accidentally unplug the printer plug it in again reinstall the ink tanks an...

Page 422: ...tach the Belt Stopper that was removed and stored after initial installation Neglecting to attach the Belt Stopper may damage the printer Do not touch the linear scale B carriage shaft C or ink tube stabilizer D Touching these may cause malfunction 4 Close top cover 4 422 ...

Page 423: ...Remove roll unit by reversing installation procedure 7 8 Remove the Stand by reversing the installation procedure when it was attached to the 8 printer 9 Disassemble and repackage the stand by following the installation procedure in reverse 9 10 Repack roll holder holder stopper and printer in shipping materials and then package 10 them in shipping box 423 ...

Page 424: ...ion always unlock the casters before moving the assembled Stand Attempting to move the stand when the casters are locked poses a risk of injury or damage to the location site Install the printer 1 Mount the printer on the assembled Stand and tighten the screws firmly 1 Caution Moving the printer requires at least six people holding it on both sides Be careful to avoid back strain and other injurie...

Page 425: ... Also open the top cover and 2 remove stoppers and spacers inside the printer 3 If using roll unit refer to Setup Guide provided with roll unit and attach roll unit to Stand 3 4 If using basket refer to Printer Stand Setup Guide and attach basket to Stand 4 425 ...

Page 426: ...GP 520 6 Plug the power cord into the outlet 6 7 Press the power button to turn the printer on 7 When Install the printer here Do not install the ink tanks yet appears tap Yes 8 When instructions for loading ink tank appear on touch screen open ink tank cover and 8 load ink tank See Replacing Ink Tanks 426 ...

Page 427: ...9 Attach the Roll Holder to the Roll Media 9 See Loading Rolls on the Roll Holder 10 Load the Roll Media in the printer 10 See Loading the Upper Roll on the Printer 427 ...

Page 428: ...11 Install the software 11 Note that the driver installation procedure varies depending on the type of connection See Installing the Printer Driver Windows See Installing the Printer Driver macOS 428 ...

Page 429: ...e 2 Enter the password if it is enabled 3 Tap Install update 3 4 Tap Yes 4 5 Confirm displayed message and tap Start update 5 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Firmware update 2 3 Select Install update 3 4 Confirm displayed message and select Update 4 Note If the firmware update is not complete check the following and take an appropriate action Check the network se...

Page 430: ...Specifications Specifications Print Area 430 ...

Page 431: ...ll power consumption turn off the printer and unplug the power cord Operating environment Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH with no condensation Dimensions W x D x H Printer only Approx 62 8 x 28 9 x 24 8 in 1593 x 734 x 628 mm Printer and Stand when basket is not used Approx 62 8 x 30 2 x 46 in 1593 x 766 x 1168 mm Printer and Stand when using basket basket position 1 Approx ...

Page 432: ...printer and unplug the power cord Operating environment Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH with no condensation Dimensions W x D x H Printer only Approx 43 8 x 28 9 x 24 8 in 1110 x 734 x 629 mm Printer and Stand when basket is not used Approx 43 8 x 30 2 x 46 in 1110 x 766 x 1168 mm Printer and Stand when using basket basket position 1 Approx 43 8 x 38 8 x 46 in 1110 x 984 x 1...

Page 433: ... Memory 3 GB Hard disk capacity 500 GB Personal mail boxes Permanent storage area 308 GB Print job storage capacity Common Box 100 jobs Personal Boxes 100 jobs Interface USB and the network can be used at the same time You cannot use Wi Fi and wired LAN at the same time USB Hi Speed USB To use Hi Speed USB your computer must support Hi Speed USB Addition ally the Hi Speed USB interface is complete...

Page 434: ...nvironmental conditions Security WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK TKIP AES Setup WPS push button method PIN code method Easy wireless connect Operating Conditions If operating conditions of the operating system are high follow those Windows Compatible Operating System Standard supplied printer driver Windows 10 Windows 8 1 Windows 7 Windows Server 2019 Windows Server 2016 Windows Server 2...

Page 435: ...re while using Windows you must have a CD ROM drive or a network connection To install the software while using macOS you must have a network connection Ink For information on the ink the printer supports see Ink Tanks Paper For details on the compatible media types see Paper Information List For details on the paper widths supported by the printer see Paper Sizes For details about Print Area see ...

Page 436: ...macOS Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Windows Printing to Oversized Paper Sizes macOS Sheets Printable Area A margin of 0 2 in 3 mm on top 0 5 in 12 7 mm on bottom and 0 2 in 3 mm on left and right sides is required Recommen...

Page 437: ...erless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required A Top Edge B Bottom Edge C Left Edge D Right Edge 437 ...

Page 438: ...Appendix Manuals and Their Contents Safety Online Manual Using This Online Manual Trademarks and Licenses 438 ...

Page 439: ...Their Contents Quick Guide Replacing paper ink tanks and print head Setup Guide Installing the printer and software Printer Stand Setup Guide Assembling the stand Roll Unit Setup Guide Assembling the roll unit 439 ...

Page 440: ...Safety Safety Precautions Regulatory Information WEEE EU EEA When Repairing Lending or Disposing of the Printer 440 ...

Page 441: ...Printer Never put your hands or fingers in the printer while it is printing Firmly grasp the carrying grips on each side in the base Holding the printer at other positions is dangerous and cause injury and damage if the printer is dropped Use the following number of people to hold the printer when transporting the printer by carrying it The weight may cause pain such as back pain For the GP 4000 G...

Page 442: ...obtain medical advice immediately Never touch the electrical contacts on a print head after printing The metal parts may be very hot and could cause burns Do not throw ink tanks and maintenance cartridges into fire Do not attempt to disassemble or modify the print head ink tanks and maintenance cartridges Avoid dropping or shaking print head ink tanks and maintenance cartridges 442 ...

Page 443: ...rning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for he...

Page 444: ...Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 444 ...

Page 445: ...ery Nur für Europäische Union und EWR Norwegen Island und Liechtenstein Diese Symbole weisen darauf hin dass dieses Produkt gemäß WEEE Richtlinie 2012 19 EU Richtlinie über Elektro und Elektronik Altgeräte Batterien Richtlinie 2006 66 EG und nationalen Gesetzen zur Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf Falls sich unter dem oben abgebildeten Symbol ein chemisches...

Page 446: ...d informations sur le recyclage de ce produit contactez vos services municipaux votre éco organisme ou les autorités locales compétentes ou consultez le site www canon europe com weee ou www canon europe com battery Uitsluitend bestemd voor de Europese Unie en EER Noorwegen IJsland en Liechtenstein Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA richtlijn 2012 19 ...

Page 447: ...ambiental de su desecho y no es necesario mostrar la cuantía de dicho coste en la información y la factura suministradas a los usuarios finales Si desea más información sobre el reciclado de este producto póngase en contacto con su municipio el servicio o el organismo encargado de la gestión de residuos domésticos o visite www canon europe com weee o www canon europe com battery Només per a la Uni...

Page 448: ...ifiuti può avere conseguenze negative sull ambiente e sulla salute umana a causa delle sostanze potenzialmente nocive solitamente contenute in tali rifiuti La collaborazione dell utente per il corretto smaltimento di questo prodotto contribuirà a un utilizzo efficace delle risorse naturali ed eviterà di incorrere in sanzioni amministrative ai sensi dell art 255 e successivi del Decreto Legislativo...

Page 449: ... helbred på grund af de potentielt sundhedsskadelige stoffer der generelt kan forefindes i elektrisk og elektronisk udstyr Når du foretager korrekt bortskaffelse af produktet bidrager du til effektiv brug af naturressourcerne Kontakt din kommune den lokale affaldsmyndighed det lokale affaldsanlæg eller besøg www canon europe com weee eller www canon europe com battery for at få flere oplysninger o...

Page 450: ...offer som ofte brukes i EE utstyr Din innsats for korrekt avhending av produktet vil bidra til effektiv bruk av naturressurser Du kan få mer informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter avfallsadministrasjonen et godkjent program eller husholdningens renovasjonsselskap eller gå til www canon europe com weee eller www canon europe com battery Vain Euroopan union...

Page 451: ...tering eller se www canon europe com weee eller www canon europe com battery Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol znamená že podle směrnice OEEZ 2012 19 EU směrnice o bateriích 2006 66 ES a nebo podle vnitrostátních právních prováděcích předpisů k těmto směrnicím nemá být tento výrobek likvidován s odpadem z domácností Je li v souladu s požadavky směrnice o bateri...

Page 452: ...letően informálódjon a helyi polgármesteri hivatalnál a helyi közterület fenntartó vállalatnál a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál illetve látogasson el a www canon europe com weee vagy www canon europe com battery internetes oldalra Tylko dla krajów Unii Europejskiej oraz EOG Norwegia Islandia i Liechtenstein Te symbole oznaczają że p...

Page 453: ...es Euroopa Liit ja EMP Norra Island ja Liechtenstein Antud sümbolid viitavad sellele et vastavalt elektri ja elektroonikaseadmete jäätmeid käsitlevale direktiivile 2012 19 EL patareisid ja akusid ning patarei ja akujäätmeid käsitlevale direktiivile 2006 66 EÜ ja või nimetatud direktiive rakendavatele riiklikele õigusaktidele ei või seda toodet koos olmejäätmetega ära visata Kui keemiline sümbol on...

Page 454: ... dienestu pilnvaroto organizāciju vai iestādi kas veic sadzīves atkritumu apsaimniekošanu vai apmeklējiet tīmekļa vietni www canon europe com weee vai www canon europe com battery Tik Europos Sąjungai ir EEE Norvegijai Islandijai ir Lichtenšteinui Šie simboliai reiškia kad šio gaminio negalima išmesti į buitines atliekas kaip reikalaujama WEEE Direktyvoje 2012 19 ES ir Baterijų direktyvoje 2006 66...

Page 455: ...on europe com battery Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Тези символи показват че този продукт не трябва да се изхвърля заедно с битовите отпадъци съгласно Директивата за ИУЕЕО 2012 19 ЕC Директивата за батерии 2006 66 ЕО и или Вашето национално законодателство прилагащо тези Директиви Ако под показания горе символ е отпечатан символ за химически елемент съгласно разпоре...

Page 456: ...la www canon europe com weee sau www canon europe com battery Samo za Europsku uniju i EEA Norveška Island i Lihtenštajn Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada u skladu s direktivom WEEE 2012 19 EC Direktivom o baterijama 2006 66 EC i Pravilnikom o gospodarenju otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električni...

Page 457: ...ikupljanje npr po principu jedan za jedan kada kupujete sličan novi proizvod ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme EEE baterija i akumulatora Nepravilno rukovanje ovom vrstom otpada može imati negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE Vaša saradnja na ispravno...

Page 458: ...the printer such information may be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it Initializing Printer s Setting 458 ...

Page 459: ...oft Edge and Google Chrome macOS iOS iPadOS device Safari Android device Google Chrome Set your browser to allow cookies and enable JavaScript Screenshots in This Manual For Windows The screenshots used in this manual are taken with Windows 10 For macOS The screenshots used in this manual are taken with macOS Catalina 10 15 459 ...

Page 460: ...it Settings in the Printer Driver Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver ...

Page 461: ...by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Link with PosterArtist...

Page 462: ...tting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Interpreting the ICC Profile Adjusting Brightness Adjusti...

Page 463: ...ving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Specify Fluorescent Colors and Print Printing Using AirPrint Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone Tablet Print Easily from a Smartphon...

Page 464: ... Sizes Setting Paper Dimensions Custom Size Set a Custom Size Roll Width Print Area Prints without Edges Based on the Scenarios Printing Hanging and Horizontal Banners Large Format Printing Printing by Dividing Joining Documents Printing Document in Center of Paper Printing by Saving Roll Paper Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Specify Fluorescent Co...

Page 465: ... paper 3 Select the printer 3 Select your model from the Printer list in the Print Dialog Note Click Show Details to switch the Setup window to the detailed display However depending on the application you are using Show Details may not be displayed 4 Select the paper size 4 For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orient...

Page 466: ...ia type 6 For Media Type select the same paper type loaded in the printer Important In the Presets section click Save Current Settings as Preset to register the specified settings See Paper Information List for Canon authentic paper or Canon output check paper 466 ...

Page 467: ...t matches your purpose Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 8 Select print priority 8 For Print Priority select Poster Photo or Poster Photo Fluorescent according to your purpose 467 ...

Page 468: ...Important The selectable print priority differs depending on media type settings 9 Select the print quality 9 For Print Quality select Highest High or Standard according to your purpose 468 ...

Page 469: ... differ depending on a printing profile 10 Select Page Processing from the pop up menu 10 11 Selecting Roll Paper Width 11 If you selected a roll paper for Paper Source in Quality Media set Roll Paper Width to the width of the roll paper loaded in the printer 469 ...

Page 470: ...is selected for the paper source Roll Paper Width is grayed out and cannot be set 12 Complete the setup 12 Click Print When you execute print the document will be printed in accordance with the type and size of the media 470 ...

Page 471: ...gs in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 471 ...

Page 472: ...int Dialog 2 Select Paper Handling from the pop up menu 2 3 Check the Collate pages check box when you are specifying multiple copies in the Copies 3 box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order 4 Check Page Order When you select Reverse printing starts f...

Page 473: ...nt has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not...

Page 474: ... Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper level and Lower level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 474 ...

Page 475: ... in this way is called 2 level roll switching For instructions on setting the paper see Setting the Paper Rolls in the Printer According to the Intended Use For the 2 level roll switching procedure see Printing by Automatically Switching Upper level and Lower level Roll Papers Guidelines on how to switch Roll 1 and Roll 2 for certain cases are summarized in How to Switch Paper Rolls Refer to this ...

Page 476: ...pper and on the lower trays Setting the paper Example 1 Paper feeding tray Roll Width Media Type Upper level A1 A2 Roll 594 0mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper Setting the paper Example 2 Paper feeding tray Roll Width Media Type Upper level 24 in Roll 609 6mm Plain Paper Lower level A1 A2 Roll 594 0mm Canon Coated Paper Important 2 level roll switching is not possible...

Page 477: ...Document Size A3 Media Type Plain Paper Roll 1 ISO A1 A2 Plain Paper Roll 2 ISO A3 A4 Glossy Paper To learn how to switch paper feeding trays see How to switch paper rolls 477 ...

Page 478: ...e size as the source document created by the application software 2 Select Quality Media from the pop up menu 2 3 Select the media type 3 For Media Type select the same paper type loaded in the printer Important If the lower roll unit is not loaded or if the roll unit that was set as the take up unit is loaded the roll paper cannot be switched automatically 4 Select the paper source 4 For Paper So...

Page 479: ... To rotate the document 90 degrees and print it select the Rotate Page 90 degrees check box Note If you rotate a portrait document 90 degrees and print it at that horizontally you may be able to save paper depending on the paper size Important When you select the Rotate Page 90 degrees check box an error will occur when attempting to print if the vertical length of the document does not fit in the...

Page 480: ...he paper source is switched automatically to roll paper Important On the operation panel if Printer settings Paper related settings Roll paper auto switching is set to Do not identify size the document may be printed on the unintended roll paper Before printing confirm that the setting in the operation panel is set to Identify size 2 level roll switching is not possible when the paper rolls being ...

Page 481: ...y Note If Error or On hold are displayed replace the paper to match the requirements of the print job In order to minimize paper waste it is recommended that you configure the operation panel on the Printer unit as indicated below In Printer settings Paper related settings set Roll paper auto switching to Identify size In Paper settings display area Each paper type Paper settings Advanced set Dete...

Page 482: ...es the paper width specified for the print job only when printing borderless or enlarging reducing Only one of either paper roll 1 or paper roll 2 has the width speci fied for the print job Select the paper roll of the match ing width Neither paper roll 1 nor paper roll 2 have a width matching the one specified for the print job Error On hold Both paper roll 1 and paper roll 2 have a width matchin...

Page 483: ...er the paper roll loaded on the printer is long enough to print the paper size specified for the print job Only one of either paper roll 1 or paper roll 2 is long enough Select the paper roll of sufficient length Neither paper roll 1 nor paper roll 2 are long enough Error Both paper roll 1 and paper roll 2 are long enough To Condition 2 On the Printer s menu Manage re maining roll amount is set on...

Page 484: ...or paper roll 2 have a width matching the one specified for the print job To Condition 6 Both paper roll 1 and paper roll 2 have a width matching the one specified for the print job Paper roll width has not been speci fied for the print job Condi tion 6 Whether the width of the paper size specified for the print job fits within the width of the pa per roll loaded on the printer The width of the pa...

Page 485: ...llowing cases neither roll 1 nor roll 2 are being fed onto the platen In such cases paper roll 1 is selected When the printer has switched to sleep mode and has returned to the initial position When the printer has been turned on When cut paper has been fed into the printer and has exited it 485 ...

Page 486: ...e printer driver so that they reflect those in the printer unit 1 Open System Preferences and select Printers Scanners 1 2 Select the name of your model from the list of printers and click Options Supplies 2 3 Reflect the settings of the roll unit 3 If you are using the lower tray paper roll 2 as paper feeding tray place a checkmark next to Roll Unit in the Options tab or the Driver tab Important ...

Page 487: ...Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level Custom Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast 487 ...

Page 488: ... the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 1 2 Adjust color balance 2 There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding sl...

Page 489: ...p 3 Click Print When you execute print the document is printed with the adjusted color balance Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Contrast 489 ...

Page 490: ... Select the print quality 2 Select Custom for Print Quality 3 Setting the print quality level 3 Move the Quality slider to select the print quality level Important Certain print quality levels cannot be selected depending on the settings of media type 4 Complete the setup 4 Click Print When you execute print the image data is printed with the selected print quality level Related Topics Specifying ...

Page 491: ...Adjusting Color Balance Adjusting Brightness Adjusting Contrast 491 ...

Page 492: ...the pop up menu on the Print Dialog 1 2 Set monochrome printing 2 Check the Grayscale Printing check box 3 Complete the setup 3 Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note With monochrome printing inks other than black ink may be used as well 492 ...

Page 493: ...he pop up menu of the Print Dialog 1 2 Select color correction 2 Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching The driver will perform necessary adjustments during printing For information about driver matching see Adjusting Colors with the Printer Driver 3 Complete the setup 3 Click Print When you execute print the document...

Page 494: ...mage Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Interpreting the ICC Profile 494 ...

Page 495: ... data refers to an image saving format that requires a computer to develop the image You can embed an input ICC profile tag into a RAW file by using special application software Selecting a Printing Method Suited to the Image Data The recommended printing method depends on the color space of the image data or the application software to be used There are two typical printing methods Check the colo...

Page 496: ...Related Topic Interpreting the ICC Profile 496 ...

Page 497: ...temperature D50 5000K Brightness 100 to 120cd m2 Gamma 2 2 Environment light Fluorescent light for D50 color evaluation color temperature 5000K high color rendering properties Brightness when looking at printed materials 500 lx 125 lx Note When printing from an application software that allows you to identify and specify ICC profiles use an ICC profile for printing with that application software a...

Page 498: ...s on data such as a poster No Color Correction Performs printing without color matching 5 Set the other items 5 From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness and Contrast settings 6 Complete the setup 6 Click Print When you execute print the printer driver adjusts the colors when printing the data Related Topics Setting th...

Page 499: ...le and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself or one for special Canon paper be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 1 2 Select color correction 2 Se...

Page 500: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 500 ...

Page 501: ...t ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic or Printing Paper ICC Profile the printer will not be able to print with the correct colors 3 Complete the setup 3 Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Top...

Page 502: ... profile according to the print output media The ICC profiles installed for this printer appear as follows 1 Printer model 2 Use fluorescent ink if F is displayed 3 Media type For the names of compatible paper check the information for the paper you want to use from Paper Information List 502 ...

Page 503: ...olor Options from the pop up menu of the Print Dialog 1 2 Adjust brightness 2 Moving the Brightness slider to the right brightens the colors and moving the slider to the left darkens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete...

Page 504: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Contrast 504 ...

Page 505: ...rocedure for adjusting contrast is as follows 1 Select Color Options from the pop up menu of the Print Dialog 1 2 Adjust the contrast 2 Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the sett...

Page 506: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness 506 ...

Page 507: ...aling factor in the Scale box and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup 3 On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your ap...

Page 508: ...enu of the Print Dialog 1 2 Setting Enlarged Reduced Printing 2 For Fit Roll Paper Width select On Bordered or On Borderless Note Depending on the Paper Size settings the settings you can choose will differ When selecting XXX oversize from Paper Size On Borderless cannot be selected 3 Complete the setup 3 508 ...

Page 509: ...Click Print When you print the document is expanded or reduced to match the roll paper width and then printed 509 ...

Page 510: ...can be obtained by trimming the outer margins after printing The procedure for printing with oversize is as follows 1 Select oversized paper size 1 In the Print dialog select XXX oversize for Paper Size 2 Select Quality Media from the pop up menu 2 3 Select the paper source 3 For Paper Source select the paper source that matches your purpose from Roll Paper Auto Roll 1 and Roll 2 Important The pap...

Page 511: ...mportant When printing to oversized paper sizes use paper that has the following necessary margins added to the document size Cut sheet 6 mm or more added to width and 23 mm or more added to height of document size Roll paper 6 mm or more added to width and 6 mm or more added to height of document size Note An oversized paper size cannot be used for the largest paper size that can be loaded in the...

Page 512: ... Paper Size Select User Defined or your model for Non Printable Area and enter the margins 3 Registering the custom paper size 3 Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if the...

Page 513: ... in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 513 ...

Page 514: ...e selected in Roll Paper Width The procedure for setting custom size roll width is described below 1 Select Quality Media from the pop up menu of the Print Dialog 1 2 Select the paper source 2 Select Roll Paper Auto Roll 1 or Roll 2 that matches your purpose for Paper Source 3 Select Page Processing from the pop up menu 3 514 ...

Page 515: ...4 Select paper roll width 4 Select Custom Size for Roll Paper Width 5 Set paper roll width 5 Enter the roll width you want to use for Width 515 ...

Page 516: ...6 Complete the setup 6 Click Print If you perform the print the roll paper with the specified width will be used for printing 516 ...

Page 517: ...ut Edges Based on the Scenarios Recommended Print Area We recommend printing within this area To match the document size with the actual printing area print on oversize paper with the required margin added Printing to Oversized Paper Sizes Sheets A Top Edge B Bottom Edge C Left Edge D Right Edge Printable Area A margin of 0 2 in 3 mm on top 0 5 in 12 7 mm on bottom and 0 2 in 3 mm on left and righ...

Page 518: ... 3 mm on left and right sides is required For borderless printing the margins on top bottom left and right are 0 in 0 mm For paper that supports borderless printing see Paper Information List Recommended Print Area A margin of 0 8 in 20 mm on top 0 2 in 3 mm on bottom and 0 2 in 3 mm on left and right sides is required 518 ...

Page 519: ...Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full Size without Margins Three sided Borderless Printing on Roll Paper 519 ...

Page 520: ...ss from Paper Size in the print dialog 2 From the pop up menu select Page Processing 2 3 Select roll paper width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select a method for printing on roll paper 4 In Fit Roll Paper Width select On Borderless 5 Complete setting process 5 Click Print If you print now the document will be printed by filling in the enti...

Page 521: ...ly high quality go to Automatic Cutting under Advanced Paper Settings and select None When you do so the document will be printed without the left and right margins After the printed material has exited the printer and has been cut cut the upper and lower edges with a pair of scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may...

Page 522: ...op up menu select Page Processing 2 3 Select roll paper width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Select a method for printing on roll paper 4 For Fit Roll Paper Width select Off Important Depending on Paper Size when setting Fit Roll Paper Width on Off it may not be possible to print borderless 5 Complete setting process 5 Click Print If you pri...

Page 523: ...ted without the left and right margins After the printed material has exited the printer and has been cut cut the upper and lower edges with a pair of scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may come into contact with the paper surface scratching it and causing the paper to be unevenly cut You may be able to improve th...

Page 524: ...e of the paper after printing Three sided Borderless Printing to Match Paper Size The procedure for three sided borderless printing by enlarging or reducing documents to match paper size is described below 1 Select the paper size for whole surface borderless printing 1 Select XXX Borderless from Paper Size in the print dialog 2 From the pop up menu select Paper Handling 2 3 Place a checkmark next ...

Page 525: ...ete setting process 8 Click Print If you print now the document will be printed without margins on three sides to fit the paper size 9 Cut the right side of the paper 9 Cut the margin on the right side of the paper with scissors after printing Cut slightly to the inside of the margin as the document is enlarged to extend slightly beyond the specified size To get the document to standard size it is...

Page 526: ...ing the size is described below 1 Select the paper size for whole surface borderless printing 1 Select XXX Borderless from Paper Size in the print dialog 2 From the pop up menu select Page Processing 2 3 Select roll paper width 3 For paper roll width enter the same value set in the printer under Roll Paper Width 4 Place a checkmark next to Three sided Borderless 4 526 ...

Page 527: ... the same document size 7 Cut the right side of the paper 7 Cut the margin on the right side of the paper with scissors after printing To get the document to standard size it is recommended to take measurements and cut in the correct positions Important If you try to set borderless printing in Page Processing Banner Printing and Print Centered will be displayed in gray and you will not be able to ...

Page 528: ...inter and has been cut cut the upper lower and right edges with a pair of scissors When printing borderless on paper with low ink fixing properties depending on frequency of use the cutter unit may come into contact with the paper surface scratching it and causing the paper to be unevenly cut You may be able to improve the situation by choosing Advanced Paper Settings and set Dry Time Between Page...

Page 529: ...n be set The procedure for printing hanging and horizontal banners is as follows 1 Register custom paper size 1 From Paper Size use Manage Custom Sizes to register the paper size that you want to use 2 Select the paper size 2 In the Print dialog select a registered custom paper size from the Paper Size list 3 Select Page Processing from the pop up menu 3 4 Select roll paper width 4 Set Roll Paper ...

Page 530: ...per size with the Non Printable Area values all set to 0mm in Manage Custom Sizes from Paper Size and select On Borderless from the Fit Roll Paper Width in Page Processing 6 Complete the setup 6 Click Print When you print the hanging or horizontal banner is printed by using the custom paper size 530 ...

Page 531: ...Printing by Dividing Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 531 ...

Page 532: ...ure for lining up and printing multiple documents is as follows 1 In Print dialog select Canon imagePROGRAF Free Layout for PDF 1 Canon imagePROGRAF Free Layout is started Canon imagePROGRAF Free Layout allows you to edit and rearrange images 2 Execute printing 2 From the File menu of Canon imagePROGRAF Free Layout select Print to execute printing 532 ...

Page 533: ...f the Print Dialog 1 2 Select the paper source 2 Select Roll Paper Auto Roll 1 or Roll 2 that matches your purpose for Paper Source Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 3 Select Page Processing from the pop up menu 3 4 Setting Banner Printing 4 Check the Banner Printing check box 5 Complete the setup 5 Click Pri...

Page 534: ...Important When XXX Borderless or XXX Cut Sheet is selected for Paper Size in the Print dialog Banner Printing is grayed out and cannot be set 534 ...

Page 535: ...up menu in the Print Dialog 1 2 Set the number of original you print on one page 2 In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items 3 Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check...

Page 536: ... Select this check box to reverse left and right of the document 4 Complete the setup 4 Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 536 ...

Page 537: ... For that reason when performing reduced printing the bottom and right margins of the paper will increase At this time if you place a checkmark next to Print Centered the top bottom left and right margins can all be printed evenly The procedure for printing to the center of the paper is as follows 1 Select the paper size 1 From Paper Size select the size of the paper you want to print 2 Select Qua...

Page 538: ...in the center of paper 7 Check the Print Centered check box 8 Complete the setup 8 Click Print When you print the printer automatically lays out the document to the center of the page and then prints it Important When you select XXX Borderless from Paper Size in the print dialog the Print Centered is grayed out and cannot be selected 538 ...

Page 539: ...Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 539 ...

Page 540: ...sing from the pop up menu of the Print Dialog 1 2 Selecting Paper Saving 2 Select the Rotate Page 90 degrees check box 3 Complete the setup 3 Click Print When you print you can rotate a portrait document 90 degrees to save paper Important If the Banner Printing check box is selected for Page Processing Rotate Page 90 degrees is grayed out and cannot be set When selecting paper in portrait format f...

Page 541: ... of the Print Dialog 1 2 Select the paper source 2 Select Roll Paper Auto Roll 1 or Roll 2 that matches your purpose for Paper Source Important The paper feed method will differ depending on the lower level roll paper 2 settings or roll unit option settings 3 Select Page Processing from the pop up menu 3 4 Selecting Paper Saving 4 Check the No Spaces at Top or Bottom check box 5 Complete the setup...

Page 542: ...ect Quality Media from the pop up menu of the Print Dialog 1 2 Select the media type 2 For Media Type select the same paper type loaded in the printer 3 Select the paper source 3 For Paper Source select the item below that matches your purpose Roll Paper Auto Feeds paper by automatically switching between Roll 1 and Roll 2 according to the print job Roll 1 Feeds paper from Roll 1 Roll 2 Feeds pape...

Page 543: ... Click Print When you execute print the printer uses the specified paper source to print the data Note If the paper settings in the printer driver differ from the paper information registered on the printer an error message may appear on the printer s operation panel You can still print but you may not be able to obtain correct print results 543 ...

Page 544: ...tic Cutting select the setting that matches your purpose Yes The roll paper is cut automatically after printing None The roll paper is not cut after printing Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing Note The default setting for automatic cutting is Yes 3 Complete the setup 3 Click Print When you print the status after printing is set to what...

Page 545: ...with the color palette of the application you are using and print the specified sections of posters with bright colors using fluorescent ink 1 Add a checkmark to Fluorescent Spot Color in Quality Media 1 2 Select Fluorescent Spot Color from the pop up menu and then add a checkmark to the 2 color of the fluorescent ink you want to print with 545 ...

Page 546: ...ired print results If this happens configure the settings on the application software as follows For detailed instructions on settings see the user s guide of the application software you are using Disable color management and color adjustment functions during printing Configure settings so that color management during printing is performed by the printer For color management during printing speci...

Page 547: ...equirement The Mac and the printer must be connected by one of the following methods Connected to the same network over a LAN Connected directly without wireless router Direct Connection Connected by USB Add The Printer as AirPrint Printer on Your Mac 1 Open System Preferences Printers Scanners 1 2 Click next to the printer list 2 3 Select your printer listed as Bonjour 3 4 Select Secure AirPrint ...

Page 548: ... mode Print resolution and Print target Paper settings No Top Btm Space Save Paper and Unidirectional printing and Magnification level for borderless on the operation panel of the printer For details see Print settings 6 Click Print 6 The printer prints according to the specified settings Note It can take the Wi Fi a few minutes to get connected after the printer turns on Print after checking that...

Page 549: ...zontally it will still print vertical images When printing images with large data sizes the color may turn out uneven In this case select Printer settings Hard disk settings Save first and print ON on the operational panel of the printer Some paper sizes that are compatible with the Canon IJ printer driver are not compatible with AirPrint If using these sizes set a custom size Canon imagePROGRAF F...

Page 550: ...Printing from Printer Printing Data Saved on USB Flash Drive 550 ...

Page 551: ... conforms to JFIF 1 02 Supports the files with the following conditions Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 1 Load paper 1 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 2 Insert USB flash drive i...

Page 552: ... the touch screen The following screen is displayed A Number of copies A Tap to display the screen below and specify the number of copies B Preview B Tap to preview an image of the printout on the preview screen Specify the pages to preview and print only specific pages C Print settings C Tap to display the Print settings screen You can check and change the print settings 552 ...

Page 553: ...5 Tap Start 5 The printer starts printing Note Tapping Yes on the displayed screen returns to step 4 Tapping No returns to HOME screen 553 ...

Page 554: ...artphone Tablet For more on printing from a device refer to the device s or application s instruction manual Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Printing from iOS Device AirPrint 554 ...

Page 555: ...h running the latest version of iOS iPadOS Requirement The iOS device and the printer must be connected by one of the following methods Connected to the same network over a LAN Connected directly without wireless router Direct Connection Printing with AirPrint from iOS Device 1 Check that printer is turned on 1 2 Load paper in printer 2 Set roll paper or cut paper 3 Tap operation icon using your i...

Page 556: ...your model name from Printer on Printer Options 5 Important Because some applications do not support AirPrint Printer Options may not be displayed If an application does not let you use printer options you cannot print from that application 556 ...

Page 557: ...le Bonjour settings Refer to Cannot Print Using AirPrint for printing problems when using AirPrint Paper Size With AirPrint the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used Important Depending on the device or OS the initial settings of paper size may differ Test printing is recommended Depending on the appl...

Page 558: ...nt dialog part of the image may not fit on the paper If printing cut paper the bottom edge of the image may be cut out If printing cut paper feed the paper vertically If the paper is fed horizontally it will still print vertical images To perform borderless printing configure settings in paper sizes Depending on the type of paper print results might have slight margins on the left and right edges ...

Page 559: ...can be sent to the printer via FTP Enable FTP from Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select System info and LAN settings 2 3 Select LAN settings 3 4 Select Advanced setup 4 5 Confirm displayed message and tap Yes 5 6 Select FTP settings 6 7 Select Enable 7 559 ...

Page 560: ...cation Enter the same value for FTP settings of imageRUNNER ADVANCE 9 Select OK 9 Please wait momentarily appears and returns to the startup screen 10 Close web browser 10 Perform enlarge settings on the operation panel 1 Tap Printer settings on HOME screen 1 Home Screen Menu Composition 2 Tap Print settings 2 3 Tap Direct print settings from FTP 3 4 Select the number to set and tap 4 560 ...

Page 561: ...rgement setting methods Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1 Place the copy on the platen glass or feeder of imageRUNNER ADVANCE 1 2 Select Scan and Send 2 3 Tap New Destination 3 4 Tap File 4 561 ...

Page 562: ...nter folderN in Folder Path N represents the print setting number specified in the Direct print settings from FTP screen on the printer For example to enter the pathname for Print settings 1 enter folder1 For Print settings 2 enter folder2 Use the same User Name and Password that you set for FTP authentication in the Remote UI 7 Tap OK 7 8 Tap the setting button for file format 8 562 ...

Page 563: ...Compact and Encrypt check boxes 10 Specify the settings as necessary 10 Important Select 300x300 dpi or 600x600 dpi as the resolution 11 Press Start 11 If you are placing your originals on the platen glass press Start to scan each original 12 When scanning is complete tap Start Sending 12 563 ...

Page 564: ...Scanned originals are sent to the printer and printing starts Note It is recommended to register the setting contents in Favorite Settings 564 ...

Page 565: ... Paper Width 1 Tap Paper settings 1 2 Tap Enlarge Reduce 2 3 Tap Fit paper size 3 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image from Rotate 565 ...

Page 566: ...0 dpi Select when printing at 300 dpi Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format Important When scanning the original in JPEG format with imageRUNNER ADVANCE match the scanning resolution with the input resolution of the printer If the resolution is different it will not be printed at the specified ma...

Page 567: ...Setting scale percentage 1 Tap Paper settings 1 2 Tap Enlarge Reduce 2 3 Tap Scaling 3 4 Tap A on the displayed screen 4 567 ...

Page 568: ...tion conversions refer to Reference for Magnification 6 Select OK on the displayed screen 6 Note Change the image quality in Print quality settings if necessary You can specify the orientation of the image from Rotate Reference for Magnification ISO A format Original size 568 ...

Page 569: ...1 283 200 A0 400 283 ANSI format Original size Letter 8 5 x 11 Legal 8 5 x 14 Ledger 11 x 17 Output size C 200 157 129 D 258 242 200 E 400 314 258 ARCH format Original size A B Output size A 100 66 B 133 100 C 200 133 D 266 200 E 400 266 E1 333 233 569 ...

Page 570: ...id Printing the Entire Item Vividly Vivid mode Make all warm colors bright and vivid This is recommended when a photo or illustration contains multiple warm colors such as pink and orange Printing Colors of Specific Areas Vividly Spot mode Make specific colors bright and vivid using pink or orange fluorescent ink This is recommended when you want to enhance text or shapes 570 ...

Page 571: ...vivid For details see Creating Vivid Posters Using Fluorescent Colors Note Even for items you created in your application you can use PosterArtist to make them vivid by specifying pink or orange fluorescent ink for specific portions For details see Link with PosterArtist to print with bright colors You can also open the printer driver from your application and specify the setting for making color ...

Page 572: ...Printer Driver Windows Printer Driver macOS Printer Driver 572 ...

Page 573: ...macOS Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 573 ...

Page 574: ...nformation in Printer Driver Correcting Media Information in Printer Driver When Printer Used in Shared Environment Confirm the Printer Paper Information Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructio...

Page 575: ...ferent models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer driver is displayed when the followin...

Page 576: ...is as follows 1 Select Quality Media from the pop up menu of the Print Dialog 1 2 Select Print Preview 2 Select the Print Preview check box 3 Complete the setup 3 Click Print When executing printing start up Canon imagePROGRAF Preview to display the print results Note The printing results can be displayed even when selecting Canon imagePROGRAF Preview from PDF 576 ...

Page 577: ...nting Profile 1 In the Print dialog set the necessary items 1 2 Select Save Current Settings as Preset from the Presets 2 3 Save the settings 3 In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select the...

Page 578: ... deleted 1 In the print dialog select Show Presets in the Presets section Then in the dialog that appears select the name of the printing profile to be deleted 2 Delete the printing profile 2 Click and click OK The selected printing profiles will be deleted from Presets 578 ...

Page 579: ...ng 1 Select Page Setup from the File menu of the application software 1 The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software 1 The Print Dialog opens Important Depending on the macOS version or the application you are using the print dialog screen display may differ Also some ...

Page 580: ...typically select Page Setup from the File menu of your application software Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Scale Set the scaling percentage You can expand or reduce the size of the document when printing 580 ...

Page 581: ...nt settings that are set in the Print dialog Copies You can set the number of copies to be printed Note You can set collated printing by choosing Paper Handling from the pop up menu Pages You can set the range of pages to be printed Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Pop up M...

Page 582: ...nt spot colors Color Options You can adjust the print colors as you desire Advanced Paper Settings Specifies detailed print settings that match the media type loaded in the printer Page Processing You can configure the detailed settings when printing to roll paper and adjust the amount of the source document that sticks out from the page when printing all borderless Additional Settings The output ...

Page 583: ...ether or not the printer media information needs to be updated a message will be displayed If the printer media information is up to date click OK and finish updating media information If the information needs to be updated follow the below steps to do so 4 Update media information 4 Check the message and click Update The printer driver media information will update When the authentication screen ...

Page 584: ...ormation update is required but cannot carry out the update itself When you have added deleted or edited media using administrative tools the Media Configuration Tool but have not updated the media information issues may arise such as the inability to print Note If the printer is being shared Correct Media Information will display on the client machine 584 ...

Page 585: ... displayed If the printer media information is set correctly click OK and finish correcting media information If the information needs to be corrected follow the below steps to do so 3 Correct media information 3 When a confirmation message appears click OK The printer driver media information will be corrected When the authentication screen appears enter the administrator s name and password and ...

Page 586: ... can check the size and type of paper that was set to the printer 1 From the Remote UI select Printer status 1 2 Check printer s paper information 2 The size and type of the media set on the printer main unit is displayed by feed position 586 ...

Page 587: ...pop up menu select Accounting 1 2 Set Account ID 2 Set an Account ID as necessary Account ID Department Project number Enter the Account ID Department or Project number to be set Enter the ID by using up to 20 alphanumeric characters 0 to 9 a to z A to Z 3 Apply settings 3 Check that the printer is on and then click Apply When the confirmation message appears click OK The setting is now valid Note...

Page 588: ... here 1 Select Additional Settings from the pop up menu of the Print Dialog 1 2 Set the PIN code 2 Place a checkmark next to Set PIN for printing and enter a one to seven digit number in PIN 3 Complete the setup 3 Click Print When you print the print job is set to standby status on the printer unit If you enter the PIN code you set on the printer operation panel the print job will be printed Note ...

Page 589: ...Adjusting Color Balance Adjusting Brightness Adjusting Contrast 589 ...

Page 590: ...remaining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 1 2 Select your model and then click Open Print Queue 2 The print status check screen appears 3 Select the unnecessary print job and click 3 The selected print jobs will be deleted 590 ...

Page 591: ...ences and select Printers Scanners To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status 2 You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the specified document Stops printing a...

Page 592: ...creen The content of the error message may differ depending on the OS version The printer part names in the error message may differ from what is listed in this manual If the content of the error message is difficult to understand check the error message displayed on the printer operation panel 592 ...

Page 593: ... items from the pop up menu Media Information Gets the latest media information from the printer and updates the media information in the printer driver Accounting Allows you to set IDs for each job and each user and manage the print history and print jobs Note If the printer is being shared Accounting information cannot be set on client machines Note To operate the Canon IJ Printer Utility2 you m...

Page 594: ...ty2 follow the steps below 1 Open System Preferences and select Printers Scanners 1 2 Start the Canon IJ Printer Utility2 2 Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility2 is launched 594 ...

Page 595: ...nk When ink levels are running low or an error occurs because there is no ink a notification icon will appear Ink model number You can look up the correct ink tank for your printer Maintenance cartridge usage You can check the estimated usage amount of the maintenance cartridge When capacity levels are low or the cartridge is at full capacity a notification icon will appear Note To check the ink l...

Page 596: ...inting Stamp Printing Depending on the macOS version or the application you are using the print dialog screen display may differ Also some features may be restricted If you connect this printer and AirPort with a USB cable and print you must install the latest AirPort firmware Notes on Adding a Printer If you will be installing the Canon printer driver on a macOS and using the printer through a ne...

Page 597: ...Description of Print Dialog Quality Media Color Options Advanced Paper Settings Page Processing Additional Settings Specifications 597 ...

Page 598: ... the material of the media used Note After updating media information of the printer start up the Canon IJ Printer Utility2 and update media information Paper Source Select the source from which paper is supplied Roll Paper Auto Depending on the paper settings on the printer driver and the paper information registered to the printer the printer automatically determines which roll paper to use and ...

Page 599: ...t in grayscale Fluorescent Spot Color Specify an area and print posters with bright colors To use fluorescent spot colors add a checkmark Rendering Intent Specify the method of matching to use when selecting Canon Color Matching in Color Matching Perceptual Photo Reproduces colors of general photos naturally and features smooth gradation In addition selecting this setting allows you to adjust colo...

Page 600: ...Specify Fluorescent Colors and Print 600 ...

Page 601: ...rinting check box is checked in the Quality Media the graphic is displayed in monochrome Color balance Cyan Magenta Yellow If necessary adjust the strength of each color To strengthen a color drag the slider to the right To weaken a color drag the slider to the left You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Adjusting the color balance will re...

Page 602: ...n images during printing To make the differences between the light and dark portions of images greater and more distinct increase the contrast On the other hand to make the differences between the light and dark portions of images smaller and less distinct reduce the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Related Topics Specifying...

Page 603: ...the paper when the ink is dry The Dry Time Between Pages setting is effective only for roll paper Printer Default Applies the settings configured in operation panel of the printer None Documents are ejected immediately after printing is over 30 seconds 1 minute 3 minutes 5 minutes 10 minutes 30 minutes 60 minutes After printing is over documents are ejected after the set time has elapsed Dry Time ...

Page 604: ...sible Printer Default Applies the settings configured in operation panel of the printer Fast Choose this if clean cut surfaces are not possible with the Standard setting Standard Choose this if there are no particular problems with automatic cutting Slow Choose it when using adhesive paper in order to prevent the glue from sticking to the cutter and to avoid a drop in cutting performance Automatic...

Page 605: ...Calibration Value Allows you to apply the results of calibration performed on the printer To apply the calibration values select Use Value 605 ...

Page 606: ...the output paper size is smaller than the roll width a margin will be created on the right of the document and the remaining three sides top bottom and left will be borderless when printing Banner Printing Select this check box to print documents with several pages as one continuous document When you do this the spaces between the pages will be removed Fit Roll Paper Width The printer automaticall...

Page 607: ...ent onto roll paper you can save paper by rotating the document 90 degrees and print the document horizontally relative to the paper Borderless Extension Adjusts how much of the document extends outside the paper by using the Borderless Extension slider bar Drag to slider bar to the right to increase the extension amount and to the left to decrease the extension amount Print Centered Prints docume...

Page 608: ...e to seven digit number Print after reception is complete This can be set when selecting Print If you check this printing will start after the print job is received This prevents a decrease in print quality due to the printing being suspended Save in Job Box Save the print job to the hard disk of the printer When selecting Save in Job Box select the individual box to save to from the Job Box No li...

Page 609: ...s 4 00 in 101 6 mm 7 9 in 200 mm for Cross canvas paper Sheets 8 00 in 203 2 mm Maximum printable length Rolls 59 feet 18 m Varies depending on the operating system or application Sheets 5 2 feet 1 6 m For some models when using a stand Thickness Rolls 3 31 mil 0 07 0 8 mm Sheets 3 31 mil 0 07 0 8 mm Roll maximum outer diameter 6 7 in 170 mm or shorter Supported paper core inner diameter 2 00 in 3...

Page 610: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 610 ...

Page 611: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 611 ...

Page 612: ...e procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows You cannot delete the Canon IJ Printer unless you are logged on as a user with administrative rights 1 Open System Preferences and select Printers Scanners 1 2 Delete the Canon IJ Printer from the printer list 2 From the printer list select the Canon IJ Printer to be deleted and then click Click Delete Print...

Page 613: ...on as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using macOS log on with the account of the administrator who registered first Important When you upgrade macOS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer d...

Page 614: ... Agreement you cannot install this software 4 Selecting the install destination 4 If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation 5 Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software 6 Complete the installation 6 When the completion message a...

Page 615: ... Guide Preview Guide Windows Preview Guide macOS Free Layout plus Guide Windows Free Layout Guide macOS Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide Firmware Update Tool 615 ...

Page 616: ...d Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space Collecting Printer Job Logs Using Accounti...

Page 617: ...ations Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 617 ...

Page 618: ...onfigure the printer driver In Windows this is set using the Output Method dialog box In macOS this is set by selecting Additional Settings in the pop up menu of the printer properties dialog Print Perform printing while saving the print job on the temporary storage area of the printer s hard disk Set PIN for printing Set a 7 digit security code To start printing enter the PIN set here using the o...

Page 619: ... for common job box Up to 100 print jobs can be saved here However they will be deleted one after another starting with the oldest job in the following situations If there are over 101 jobs queued and saved in common job box combined If no more temporary storage space is available when jobs for which you have selected Print in Output Method are received If there is not enough space in the temporar...

Page 620: ...personal job boxes configure the printer driver Configuring Printer Driver Windows 1 Open printer properties dialog box 1 How to Open the Printer Driver Setup Window 2 Select Page Setup tab 2 3 Select Output Method 3 4 Select Save in Job Box in Output Method 4 620 ...

Page 621: ...n Name of data to be saved specify how to name saved print jobs 5 To use the file name select Use file name Otherwise select Enter name and enter a name in Name 6 Select a personal job box in Job Box 6 621 ...

Page 622: ...ersonal job box names in the Job Box list as acquired from the printer 7 Select OK 7 Configuring Printer Driver macOS 1 Open printer properties dialog 1 How to Open the Printer Driver Setup Dialog 2 Select Additional Settings in pop up menu 2 622 ...

Page 623: ...3 Select Save in Job Box in Output Method 3 623 ...

Page 624: ...624 ...

Page 625: ...operation of the print job with the icon pending print job see Printing Pending Jobs For the operation of the print job with the icon security print job see Printing Security Print Jobs Using Operation Panel 1 Tap Job management on HOME screen 1 Home Screen Menu Composition 2 Tap Print job 2 3 In the list tap the target job 3 4 Tap Priority printing 4 5 Confirm displayed message and tap Yes 5 Usin...

Page 626: ...Start up Remote UI 2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Prioritize 5 626 ...

Page 627: ...r Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer This operation is available using the operation panel or Remote UI Using Operation Panel Using Remote UI Note As long as you do not manage held jobs from the operation panel they will remain in the job queue In this case the printer processes the next job in the queue without pausing Using Operation Panel 1 Tap Job mana...

Page 628: ...Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Print job 3 4 In the list select print job with icon on the left 4 5 Select Release 5 628 ...

Page 629: ... Note The security print job remains saved as a normal pending job until you enter the PIN code using the operation panel or Remote UI In this case the printer processes the next job in the queue without pausing When deleting a security print job you do not need to enter a PIN code 1 Tap Job management on HOME screen 1 Home Screen Menu Composition 2 Tap Job management 2 3 In the list tap print job...

Page 630: ...6 Tap OK 6 PIN authentication successful is displayed and printing starts Note The security print job is deleted after printing 630 ...

Page 631: ...ob management on HOME screen 1 Home Screen Menu Composition 2 Tap Print job 2 3 In the list tap the target job 3 Note Tap Del selected to delete multiple jobs at one time 4 Tap Delete 4 5 Confirm displayed message and tap Yes 5 Note Select Delete all print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 631 ...

Page 632: ...2 Select Job management 2 3 Select Print job 3 4 In the list select the target job 4 5 Select Delete 5 6 Confirm displayed message and tap Yes 6 632 ...

Page 633: ...te UI Using Operation Panel 1 Tap Job management on HOME screen 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note Enter the password if it is enabled 4 Tap Job list 4 5 In the list tap the target job 5 6 Tap Print settings 6 7 Specify the number of copies 7 1 To change the number of copies tap A 1 2 Specify the number of copies and tap OK 2 633 ...

Page 634: ...p Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if it is enabled 5 In the list select the target job 5 6 Select Print 6 7 Enter the number of copies and select Yes 7 8 select Yes 8 634 ...

Page 635: ...HOME screen 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note Enter the password if it is enabled 4 Tap Job list 4 5 In the list tap the target job 5 6 Tap Delete 6 7 Confirm displayed message and tap Yes 7 Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Not...

Page 636: ...5 In the list select the target job 5 6 Select Edit 6 7 Select Delete 7 8 Select Yes 8 636 ...

Page 637: ...tions To prevent jobs from being deleted move them from common job box to personal job boxes Using Printer Hard Disk 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if it is enabled 5 In the list select the target job 5 6 Select Edit 6 7 Select Move 7 8 Select Destination job box 8 9 In the l...

Page 638: ... Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space 638 ...

Page 639: ...ifying Output Method Perform settings for printing or saving print job 1 Tap Printer settings on HOME screen 1 Home Screen Menu Composition 2 Tap Hard disk settings 2 If you specify the administrator password enter the password 3 Tap Output method 3 4 Tap the output method you want to set up 4 Print Save print jobs automatically at the same time they are printed This is the default format Print au...

Page 640: ...1 Tap Printer settings on HOME screen 1 Home Screen Menu Composition 2 Tap Hard disk settings 2 If you specify the administrator password enter the password 3 Tap Save first and print 3 4 Tap ON 4 640 ...

Page 641: ...selected Print in Output Method in the printer driver are deleted from common job box after printing Use this function when printing highly confidential documents Important The administrator password is required to change settings if it is enabled for changing settings using the operation panel 1 Tap Printer settings on HOME screen 1 Home Screen Menu Composition 2 Tap Hard disk settings 2 If you s...

Page 642: ...ault no passwords are set for personal job boxes A password cannot be set for common job box Enter a seven digit number as the password in the range 0000001 to 9999999 Even if you have set passwords they are not required to access personal job boxes in Administrator Mode in Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list tap the targ...

Page 643: ...gn names to personal job boxes 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list select the target job box 4 Note Enter the password if the personal job box has it 5 Select Edit 5 6 Enter name and select OK 6 643 ...

Page 644: ... can be printed by job box as follows 1 Tap Job management on HOME screen 1 Home Screen Menu Composition 2 Tap Saved job 2 3 In the list tap the target job box 3 Note Enter the password if the personal job box has it 4 Tap Print the job list 4 For each job box a list of saved jobs is printed 644 ...

Page 645: ...s follows 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Saved job 3 4 In the list tap the target job box 4 Note Enter the password if the personal job box has it 5 In the list tap the target job 5 6 Select Edit 6 7 Select Change 7 8 Enter name and select OK 8 645 ...

Page 646: ...mon job box Save print jobs sent from sources other than printer driver Operations with saved jobs Print saved jobs Delete saved jobs Job queue management Display job queue Delete Priority printing Operations with pending jobs Operations with security print jobs Delete Operations with security jobs Job box management Move saved jobs Modify saved jobs Modify job boxes Print a list of saved jobs Dis...

Page 647: ...ion Panel Using Remote UI Using Operation Panel 1 Tap Printer information on HOME screen 1 Home Screen Menu Composition 2 Tap Hard disk information 2 The free hard disk space job box free space appears Using Remote UI 1 Start up Remote UI 1 Start up Remote UI 2 Select Job management 2 3 Select Hard disk information 3 The free hard disk space job box free space appears 647 ...

Page 648: ...curs Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing the trailing edge margin is soiled during regular printing Frequently Asked Questions Problems with the Printing Quality Unevenness Banding Faint dirt 648 ...

Page 649: ... or horizontal banners Does this printer support sub ink tank system I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to dry How do I print without borders I want to know the paper types that can be used in this printer The paper type that I want to print is not displayed on the Touch Screen Can I perform duplex printi...

Page 650: ...k system is displayed Agitating the ink is displayed Message Is Displayed and Borderless Printing Fails The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Cannot Find Printer on Network Cannot Fin...

Page 651: ...ected cleanly in the basket Basket Lurches When Trim edge first is set the trimmed paper is drawn into the roll unit Ink Level Detection Media Type Selection does not Match Loaded Media Type Warning Message is Displayed When Performing Color Calibration 651 ...

Page 652: ...re in landscape or portrait orientation automatically enlarged to fit the roll width This is an easy way to create vertical or horizontal banners Printing Hanging and Horizontal Banners Large Format Printing Windows Printing Hanging and Horizontal Banners Large Format Printing macOS 652 ...

Page 653: ...system This printer supports hot swap ink tank replacement Even if an ink tank becomes empty during printing since a certain amount of ink always is stored in a sub ink tank you can replace the ink tank while printing Replacing Ink Tanks 653 ...

Page 654: ...e printer driver to Yes When using paper that is easily scratched or paper where the ink requires extra time to fix we recommend setting Cutting mode on the printer to Eject cut Specifying the Cutting Method for Rolls Cutting Roll Paper after Printing Windows Cutting Roll Paper after Printing macOS If using the Media Take up Unit see the pages below for cutting settings and rolling settings after ...

Page 655: ...so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver You can also configure the same settings on the printer itself Specifying the Ink Drying Time 655 ...

Page 656: ...on roll paper you can set borderless printing in the printer driver settings If printing on sheets borderless printing is not possible Printing without Edges Based on the Scenarios Windows Printing without Edges Based on the Scenarios macOS 656 ...

Page 657: ...I want to know the paper types that can be used in this printer For information about paper that can be used with this printer refer to the media information list Paper Information List 657 ...

Page 658: ...The paper type that I want to print is not displayed on the Touch Screen If using a new paper type start the Media Configuration Tool to get the latest media information Updating paper information 658 ...

Page 659: ... sided An alternative to double sided printing is to use the Folded Duplex function of the Windows software Free Layout plus which prints two pages on one side folds the sheet back from the center and hangs it Laying Out Documents Freely Using Free Layout plus 659 ...

Page 660: ...form enlargement printing Use the printer driver to adjust the original to the paper size and width or print enlarged or reduced by specifying a magnification factor Scaled Printing Windows Scaled Printing macOS 660 ...

Page 661: ...ot Print Using AirPrint Cannot Print or Connect Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks Printer Suddenly Stopped Working for Some Reason LAN Setting Tips Changing LAN Settings Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connectio...

Page 662: ...cally Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress The size of clear film cannot be detected Margins are wide When printing on roll paper the printed surface becomes scratched 662 ...

Page 663: ...inter 1 Turning the Printer On and Off 2 Open the top cover 2 Note If the roll paper is very curled or the leading edge of the roll paper blocks the Carriage setting the cutting method for the roll paper to User cut and leading edge detection to Do not detect may stop the paper from blocking the carriage Specifying the Cutting Method for Rolls 3 If the Carriage is out move the Carriage to the left...

Page 664: ...Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 4 Lift up the release lever 4 664 ...

Page 665: ...5 Holding the paper on both sides pull the jammed portion out toward the front Use scissors 5 or a cutting tool to cut away the printed or wrinkled portion 665 ...

Page 666: ...ter when cutting 6 If the Carriage is on the left move the Carriage to the right until it stops 6 Important Always move the Carriage to the right side If the Carriage is on the left an error message may appear on the touch screen when you turn on the printer 666 ...

Page 667: ...he right edge of the roll paper parallel to the paper alignment line B When the paper is parallel to the line lower the release lever Important Align the roll paper with the paper alignment line B and make sure to keep the paper tension Do not pull the roll paper forcefully This might cause the roll paper to feed at an angle 8 Close the top cover 8 667 ...

Page 668: ...On and Off The roll is advanced and the printer is ready to print Note To trim the leading edge cleanly select the paper being fed on the touch screen and then cut the leading edge by selecting Cut paper in Feed cut Specifying the Cutting Method for Rolls 668 ...

Page 669: ...r to the printer 1 Turning the Printer On and Off 2 Open the top cover 2 3 If the Carriage is out move the Carriage to the left or right side away from the jammed 3 paper Important Do not touch the linear scale A carriage shaft B or ink tube stabilizer C Touching these may cause malfunction 669 ...

Page 670: ...4 Lift up the release lever 4 670 ...

Page 671: ...r other objects do not remain 6 If the Carriage is on the left move the Carriage to the right until it stops 6 Important Always move the Carriage to the right side If the Carriage is on the left an error message may appear on the touch screen when you turn on the printer 7 Lower the release lever and close the top cover 7 671 ...

Page 672: ...8 Turn on the power to the printer 8 Turning the Printer On and Off 672 ...

Page 673: ... a Jammed Sheet Note You cannot load a roll paper and sheets on the printer at the same time Check 3 Check that the correct paper source has been selected Tap Paper Setting Display in the touch screen menu and then select the paper source Check 4 Is the roll unit in Take up mode when feeding from the roll unit Select Roll unit use settings in the touch screen menu and set it to paper feed mode Swi...

Page 674: ... While this setting is selected you cannot use automatic roll paper switching Check 2 Are you using an old roll holder Be sure to use the roll holder supplied with the printer Check 3 The leading edge of the roll paper may not be cut properly If the leading edge of the roll paper is slanted or folded the paper may not be fed correctly Cut the leading edge with scissors to straighten it If the roll...

Page 675: ...s to Release in the touch screen menu and feed the paper manually Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Note Roll paper cannot be fed or switched automatically until you change this setting If the roll cannot be switched at the end make sure Switch roll paper when low is set to Enable Paper Source Does Not Switch When Roll Paper Is Used...

Page 676: ...l is being fed If not feed the roll manually Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Check 5 Make sure the paper width of the roll is 250 mm or more The auto feed function does not support paper with a width of less than 250 mm If you use the roll with paper width less than 250 mm select Disable for Roll paper auto feed on Paper related settings and fee...

Page 677: ... settings Check the following setting items on Paper related settings and perform settings Select Enable for Switch roll paper when low Select Barcodes or Auto estimate for Manage remaining roll amount Select While feeding for Paper retention settings Paper related settings 677 ...

Page 678: ...Barcodes is selected for Manage remaining roll amount 1 Enter Length of roll paper 1 and Length of roll paper 2 and then tap OK 1 2 Select the timing of warning messages from Roll unit use settings 2 If Auto estimate is selected for Manage remaining roll amount Make sure the media type is configured correctly Make sure Paper core outer diameter and Paper thickness are configured correctly for Adva...

Page 679: ...Check Check that the correct paper source has been selected Tap Paper Settings Display area in the touch screen menu and then select the paper source Select Load paper and load the paper Loading Sheets in the Printer 679 ...

Page 680: ...play area on Home screen of touch screen tap the feed slot where the paper to change is set then tap Paper settings Advanced and change the setting value of Cut speed If the paper edge cannot be cut straight at the cut starting position it may be improved by selecting slower cut speed than that selected currently If the paper edge cannot be cut straight at the cut ending position it may be improve...

Page 681: ...Replace the cutter blade Replacing the Cutter Blade Check 9 Are you printing on Large Format Change the position of the basket Printing on Large Format or Easily Damaged Paper Position 3 681 ...

Page 682: ...tting mode is set to User cut cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Is the cutter blade attached Attach the cutter blade Replacing the Cutter Blade Check 4 Is the cutting method for paper ejected after printing set to Do not cut when the roll unit is set to Take up mode Follow the steps below to change the settings 1 Select the...

Page 683: ...e in the touch screen menu and cut the roll paper with a cutting implement such as scissors Specifying the Cutting Method for Rolls Check 3 Check the setting value for Cut speed Selecting slower value may enable the cutter blade to cut paper Tap paper settings display area on Home screen of touch screen tap the feed slot where the paper to change is set then tap Paper settings Advanced and change ...

Page 684: ...The size of clear film cannot be detected Check Is the platen dirty with ink Open the top cover and clean the entire platen area Cleaning Inside the Top Cover 684 ...

Page 685: ...e margin will be added to increase the length of the printed document to the minimum cut length Paper Information List Rolls Check 2 Is leading edge detection set to Do not detect Do not detect may have been set by responding to the message Do you want to set to detect the leading edge of the paper when Cutting mode was set to User cut in the touch screen menu If the message Do you want to set to ...

Page 686: ...n the platen lower the release lever and then proceed to the next step If Paper retention settings is set to Release you will no longer be able to automatically switch between the upper and lower roll paper Check 2 Has the roll paper lost tension during printing If the roll paper loses tension the paper surface could be damaged and the paper could wrinkle or fold Set Roll paper tension printing in...

Page 687: ...ing for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent Preparing the ink system is displayed Agitating the ink is displayed Message Is Displayed and Borderless Printing Fails 687 ...

Page 688: ...may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check 2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking computer settings...

Page 689: ...ess communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router a...

Page 690: ...r and other devices smartphone or tablet Turn on the printer or devices If the power is already turned on turn it off and on again Check 2 Is the icon displayed on the touch screen If not Wireless Direct is disabled Turn on Wireless Direct Check 3 Check the settings of your device smartphone tablet Make sure Wi Fi is enabled on your device For details refer to your device s instruction manual Chec...

Page 691: ...ar wireless communication becomes poor Place the printer and device close to each other Check 7 Make sure 5 devices are already connected Wireless Direct does not allow more than 5 devices to be connected Cannot Connect to a Printer via Wired LAN Check 1 Make sure the printer is turned on Check 2 Make sure the LAN cable is connected properly Make sure the printer is connected to the router with th...

Page 692: ...or contact its manufacturer Check 2 If the printer driver is not installed install it Windows Install the printer driver using the Setup CD ROM or install it from here Check 3 When using Wi Fi make sure wireless router does not restrict which computers can access it For more on connecting to and setting up your wireless router see the wireless router instruction manual or contact its manufacturer ...

Page 693: ...printing again In macOS open the dialog box of the printer driver select the printer from the list of Printer and try printing again Check 3 Is the print job paused In Windows restart the print job as follows 1 Select the printer icon in the Devices and Printers window 1 2 Clear Pause Printing in the Printer menu to restart the print job 2 In macOS restart the print job as follows 1 Click Print Sc...

Page 694: ...Use For LAN connection wired Wi Fi Wireless Direct Set Enable disable Wired LAN Enable disable Wi Fi or Enable disable Wireless Direct on the touch screen menu to Enable Note You cannot enable wired LAN and Wi Fi or Wireless Direct at the same time Check 3 Is Save to job box selected as the printer Output method Print the job saved on the printer s hard disk Printing Saved Jobs Check 4 Is the prin...

Page 695: ...k tank are being filled with ink Wait until the system has been filled with ink Note This message might appear if you force the power off while the printer is operating Always follow the correct procedure when turning off the power Turning the Printer On and Off 695 ...

Page 696: ...gitating the ink is displayed Ink agitation is in progress Please wait until ink agitation is finished Agitation time varies depending on time elapsed since powering off approximately 1 to 20 minutes 696 ...

Page 697: ...Message Is Displayed and Borderless Printing Fails For information on possible solutions refer to the link for each messages 4114 4116 4121 697 ...

Page 698: ...4913 698 ...

Page 699: ...The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank unprinted paper 699 ...

Page 700: ...heck 1 Is the loaded roll paper touching printer parts etc If the loaded roll paper is touching printer parts load the roll paper again Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Check 2 Is the roll paper proper to use Check the outer diameter and paper thickness of the roll paper that can be used with your printer Paper Sizes 700 ...

Page 701: ...uch screen menu Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the Print head nozzle blocked Print a nozzle check pattern to check the Print head status Checking for Nozzle Clogging Check 3 Is the correct printer driver selected Print again using the correct printer driver for your printer If none of the above apply there may be a printer malfunction Contact your Canon dealer for ...

Page 702: ... edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Documents are printed in monochrome Line thickness is not uniform Lines or colors are misaligned ...

Page 703: ...e To show warnings based on nozzle check results set Nozzle check error display in the touch screen menu to Enable However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 3 Was the printer left with the ink tank out The ink supply may become blocked by ink if the ink tank is left out If this happens leave the printer for at least 24 hours with the ink tank...

Page 704: ...r quality settings and then print Windows Change the Print Quality settings in the printer driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows macOS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data macOS Check 7 Does the paper used for printing create a lot of cutting dust Set Cut dust reduc...

Page 705: ... stop printing tap the Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is th...

Page 706: ...strength in the touch screen menu to Standard Medium strong or Strong If that does not resolve the problem increase the Head height setting in the touch screen menu Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using paper thinner than 0 004 inches 0 1 mm set Transport unit vacuum strength in the touch screen menu to Weak If that does not resolve the problem increas...

Page 707: ...ng Check 3 Is the media type specified in the printer driver the same as the media type in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer When printing with the media type loaded in the printer specify the sam...

Page 708: ...st reduction is not required set Cut dust reduction to OFF Menu Structure Check 7 Is the Print head height set too low in the touch screen menu Set Head height to the value higher than the current one Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the paper thick or a type that curls easily or is prone to buckling after absorbing ink If using paper based printing material such as thic...

Page 709: ...Cleaning the Printer Exterior 709 ...

Page 710: ...e between pages and Pause between scans settings from the touch screen menu Menu Structure Note When printing on paper that takes longer to dry the paper may curl during printing and come in contact with the output tray In such situations set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch screen menu However note that printing will now take longer Menu S...

Page 711: ...Move the printer to a different environment or let the paper dry before rolling it 711 ...

Page 712: ... paper width set to Disable first open the top cover and clean the platen and then manually feed roll paper over the platen when printing Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen Set a higher Transport unit vacuum strength in the touch screen menu Adjusting Vacuum Strength Check 4 Is the setting of Extension for borderless printi...

Page 713: ... printing and come in contact with the output tray In such situations set an Ink drying wait time and an Ink drying target area for Pause between scans in the touch screen menu However note that printing will now take longer Menu Structure Note If the platen is dirty open the top cover and clean the platen In a hot and humid environment rolling paper printed with images containing areas of saturat...

Page 714: ...r blade to the next item printed Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing Windows 1 Click Specify for Media Type on the Main sheet of the printer driver 1 2 Select an ink drying time from the Between Pages list in Drying Time 2 macOS Select an ink drying time from the Drying Time list on the Advanced Paper Set...

Page 715: ...ngs in the printer driver Main Tab Description Windows macOS Adjust the color settings in the printer driver Color Options Color Options macOS Check 3 Is Application Color Matching Priority set to Off in a Windows printer driver In the printer driver Layout sheet click Special Settings and then set Application Color Matching Priority to On in the dialog box that appears Layout Tab Description Wind...

Page 716: ...ent Follow these steps to prepare the printing environment 1 Use the same version of firmware or printer driver 1 2 Specify the same value for all settings items 2 3 Execute color calibration 3 Performing Color Calibration Check 8 Did you make a different selection in Select Your Place of Residence in the Media Configuration Tool when reinstalling the printer driver Changing the region selection o...

Page 717: ...able However printing may be stopped by warnings if this setting is set to Enable Menu Structure Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option ...

Page 718: ...teps below to set Print Quality to the highest quality setting and then print Windows Change the Print Quality settings in the printer driver Advanced Settings Changing the Print Quality and Correcting Image Data Windows macOS Change the Print Quality in the printer driver Quality Media settings Changing the Print Quality and Correcting Image Data macOS Check 6 Is Set priority in the touch screen ...

Page 719: ... paper as it is for approximately over 30 minutes paper may be curled or wrinkled Set Sleep timer on Energy saving settings to a value shorter than 30 minutes so that you can prevent paper from being curled or wrinkled Other printer settings 719 ...

Page 720: ...o stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the printer is the m...

Page 721: ...in this situation Follow the steps below for unidirectional printing Windows Open Paper Detailed Settings from the Main tab of the printer driver and then select Unidirectional Printing macOS Open Advanced Paper Settings in the printer driver and then select Unidirectional Printing Check 7 If printing borderless colors in printed images may be a little uneven at the leading edge of the paper becau...

Page 722: ...he touch screen tap the paper setting display area tap the paper feed slot where the paper whose settings to change is set and then tap Paper settings Advanced Pause between scans Ink drying target area and set to Overall However note that printing will now take longer Menu Structure Check 11 Make sure you are not printing cut sheet with AirPrint macOS When you print cut sheets with AirPrint uneve...

Page 723: ...ing a lower value for Head height in the touch screen menu may resolve the problem Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer When printing with the media type specified in the printer driver load the specified media type in the printer Loading the Upper Roll on the Printer Loading the ...

Page 724: ...t in the printer to the printer driver Printing with Easy Setup Check 4 When loading paper in the printer is the media loaded the same as the media type selected on the touch screen Select the correct media type in the touch screen menu when loading paper in the printer Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 724 ...

Page 725: ...dia type in the printer 1 To stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading pa...

Page 726: ...nd Print alignment pattern to automatically adjust the feed amount Automatic Banding Adjustment Check 4 Is Set priority for Paper feed adjustment in the touch screen menu set to Prioritize print quality Set Set priority for Paper feed adjustment to Prioritize length accuracy and then carry out Adjust feed length Adjusting Feed Amount 726 ...

Page 727: ...ll paper into the printer so that there is no gap between the right edge of the roll paper and the roll holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Check 3 Is Detect paper width set to Disable Set Detect paper width in the touch screen menu to Enable and then reload the paper Menu Structure Check 4 Is Skew detection accuracy in the touch screen menu ...

Page 728: ...ver specify Color in Color Mode and try printing again Check 2 Is Black and White Photo Print selected in a macOS printer driver Deselect Black and White Photo Print in the printer driver Quality Media settings and then print again Check 3 The print head nozzle may be blocked Print a test pattern to check the color ink nozzles and see if they are clogged Checking for Nozzle Clogging 728 ...

Page 729: ...n the printer 1 To stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Auto Use Printer Settings is selected for the media type printing is performed with the media type loaded in the printer Click Get Information to reflect the paper information set in the printer to the printer driver Printing with Easy Setup Check 2 When loading paper in the...

Page 730: ...rent setting and then adjust the position of the Print head Troubleshooting Paper Abrasion and Blurry Images Check 1 Is Fast Graphic Process set to On in the 32 bit Windows printer driver Special Settings dialog box Access the printer driver Properties dialog box from Print in the File menu of the source application and follow these steps to print 1 Deselect Preview before printing in the Main she...

Page 731: ... printer driver load the specified media type in the printer Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer When printing with the media type specified in the printer driver load the specified media type in the printer 1 To stop printing tap Stop 1 2 Change the paper type in the printer driver and try printing again 2 Note When Au...

Page 732: ...t an angle When Roll paper auto feed is set to Disable feed the roll paper into the printer so that there is no gap between the right edge of the roll paper and the roll holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Check 6 Is Detect paper width set to Disable Set Detect paper width in the touch screen menu to Enable to load the paper Menu Structure Ch...

Page 733: ...same width as the actual page size Printing Full Size without Margins Windows Printing Full Size without Margins macOS Check 3 Does the source file have margins Check that the printing image data does not have any objects like crop marks and transparent objects Check 4 Is a margin set in application software Check that no margins are configured in the application software you are using Check 5 Is ...

Page 734: ...Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP IP Network Cannot Print over Bonjour networks 734 ...

Page 735: ... Link indicator is lit The top and bottom indicators are lit if the printer is connected via 1000Base T The top indicator is green if the printer is connected via 100Base TX and the bottom indicator is orange if connected via 10Base T If the Link indicator is not lit check the following points The hub is on The end of the Ethernet cable is connected correctly Insert the Ethernet cable until it cli...

Page 736: ...tails refer to Performing Changing Network Settings Performing Network Settings in IJ Network Device Setup Utility Guide IJ Network Device Setup Utility Guide Check 2 Are the printer s TCP IP network settings configured correctly Make sure the printer s TCP IP network settings are configured correctly Check 3 Is the computer you are trying to print from configured correctly Make sure the computer ...

Page 737: ...inter on the same network Due to the nature of Bonjour printing may not be possible if the printer is on another network behind a router Make sure the computer and printer are on the same network For information about network settings ask your network administrator Check 3 Are the printer s Bonjour settings configured correctly Make sure the Bonjour settings are configured correctly 737 ...

Page 738: ... During Setup Cannot Proceed beyond Printer Connection Screen Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint 738 ...

Page 739: ...the power If the network devices are on turn them off and on again It may take a while for the network device to become ready for use once they are turned on Proceed once the network devices such as router are ready for use 2 Check if the printer is turned on 2 If printer is not turned on turn on the power If the printer is on turn them off and on again 2 Check PC network connection 2 Can you view...

Page 740: ...ar away from the wireless router The printer can be up 164 ft 50 m from the wireless router indoors if unobstructed Make sure the printer is close enough to the wireless router to be used Place the printer and wireless router where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materia...

Page 741: ...is connected to the network If you cannot view web pages unplug the cable connected to the router s WAN side Connect the cable directly to the computer to see if you can view web pages on the Internet Check the settings for the router if you were able to view web pages For details on checking the settings of the router refer to the instruction manual supplied with the router or contact the manufac...

Page 742: ...work connections using IJ Network Device Setup Utility Download IJ Network Device Setup Utility from the below page and install it on your computer Checking Printer Connection Status Using IJ Network Device Setup Utility If you can connect to the network try to set up from the beginning 742 ...

Page 743: ...below The USB port is located at the back side of the printer Check the items below only if you cannot proceed beyond the Printer Connection screen Check 2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and th...

Page 744: ...oblem follow procedure below to reinstall printer driver 1 Exit setup 1 2 Turn off printer 2 3 Restart computer 3 4 Make sure you have no application software running 4 5 Click here and perform setup 5 Note You can use the Setup CD ROM to redo setup 744 ...

Page 745: ...P address or host name 1 To check the printer s IP Address or host name print out the network settings information or use the touch screen to display it Display on the touch screen LAN settings Print the network settings Printing Network Settings Note If you use the printer in an office ask the network administrator 2 Specify searching method 2 Select one of the methods below A Search by IPv4 addr...

Page 746: ...ow the procedure below to specify printer s IP address 1 Select LAN settings on HOME screen 1 Home Screen Menu Composition If you specify the administrator password enter the password 2 Select Wi Fi 2 3 Select Settings 3 4 Select Advanced 4 5 Select TCP IP settings 5 If you specify IPv4 address 1 Select IPv4 1 2 Select Yes on the displayed screen 2 3 Select IP address 3 4 Select Manual setup 4 Sel...

Page 747: ... warning that Canon software is attempting to access the network set the security software to allow access After allowing the software to access specify the IP address or host name and search for printers again If the printer is found follow the instructions on the screen to continue to set up the network communication If no firewall message appears Temporarily disable the firewall and specify the...

Page 748: ...t perform setup For Windows Perform setup using the Setup CD ROM or from Setup Guide For macOS Perform setup from Setup Guide Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Select the link below to download IJ Network Device Setup Utility and install it Checking Printer Connection Status Using IJ Network Device Setup Utility Check 4 Make sure printer and ...

Page 749: ... Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as ...

Page 750: ...message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Check 10 If printer is connected to an AirPort Base Station via LAN make sure you use alphanumeric characters for network identifier SSID macOS If the problem is not resolved redo setup For Windows Perform setup using the Setup CD ROM or from Setu...

Page 751: ...Check 2 Make sure LAN cable is connected properly Make sure the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router Check 3 Is icon displayed on touch screen If the icon is not displayed wired LAN is disabled If not select LAN settings W...

Page 752: ...whether the issue is resolved Check 2 Make sure printer is registered to your computer Check 3 Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN Check 4 Make sure printer has enough paper and ink Check 5 Make sure no error message is displayed on printer s touch screen 752 ...

Page 753: ...Installation Problems Removing Printer Software Taking Time to Setup Process Windows Failed to Printer Driver Installation Windows 753 ...

Page 754: ...Windows 10 1 Click start select Windows System and then select Control Panel 1 2 Under Programs select Programs and Features select IJ Network Device Setup 2 Utility from the list of programs and then click Uninstall Windows 8 1 1 Use the Settings charm on the desktop to open the Control Panel 1 2 Under Programs select Programs and Features select IJ Network Device Setup 2 Utility from the list of...

Page 755: ...o menu of Finder double click Canon Utilities IJ Network 1 Device Setup Utility and then drag Canon IJ Network Device Setup Utility icon into Trash 2 Restart computer 2 Empty the Trash and restart your computer Note To reinstall IJ Network Device Setup Utility uninstall IJ Network Device Setup Utility and install it again from the Canon website 755 ...

Page 756: ...s Windows If Windows update starts during setup or if you perform setup while Windows update is in progress it may take a while to register the printer or to perform other processes Wait for a while This is not a malfunction 756 ...

Page 757: ...dows 7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears 2 If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install it from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer If th...

Page 758: ...y uninstall the printer driver restart your computer and then reinstall the printer driver Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD ROM or install it from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall th...

Page 759: ... are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Basket Lurches When Trim edge first is set the trimmed paper is drawn into the roll unit Ink Level Detection Media Type Selection does not Match Loaded Media Type Warning Message is Displayed When Performing Color Calibration 759 ...

Page 760: ...urn on Check 1 Is the power cord plugged in Plug the power cord into the outlet and then turn on the printer Check 2 Is the specified voltage being supplied Check the voltage of the outlet and breaker Specifications 760 ...

Page 761: ... roll holder in the printer 3 Check 2 Operating noise may be heard from the printer even when not printing The following sounds do not indicate a problem with the printer A suction sound can be heard from the platen To prevent the paper from rising the surface of the platen has vacuum holes that create suction on the paper Roll paper makes a fluttering sound during printing There may be a flutteri...

Page 762: ...imately 1 minute 30 seconds Ink is also agitated automatically at the following times Please note that no other operations can be performed while Agitating the ink is on the touch screen After the printer is turned on After data transmission After ink tank replacement In other cases contact your Canon dealer 762 ...

Page 763: ...ck the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized Remove the newly replaced maintenance cartridge and then reinsert it again firmly Replacing the Maintenance Cartridge 763 ...

Page 764: ...t System Cleaning after the printer has been transported if it has not been used for a long time or if there is a problem with the Print head Check 3 You have just finished initial installation when more ink is consumed to fill the system If using the printer for the first time or using it after transport the ink tank will supply an initial fill of ink to the Print head Although the amount of rema...

Page 765: ...r to Example Basket Configurations and try another basket position Example Basket Configurations Check 2 Is the basket in the right position for the media size The optimal basket position depends on factors such as media size and the conditions the printer is being used under Refer to Example Basket Configurations and try another basket position Example Basket Configurations 765 ...

Page 766: ...port is attached to the Basket Arm The basket may lurch if a force is applied to the one without the Basket Locking Support To prevent the basket from lurching attach the Basket Locking Supports to both sides of the Basket Arm Using the Basket 766 ...

Page 767: ...the roll unit is being used as a paper feeder and the basket is in position 1 the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit In this situation refer to Example Basket Configurations and try another position Example Basket Configurations 767 ...

Page 768: ...be restored for that ink tank To restore the function for detecting the remaining ink level replace the ink tank with a new ink tank for that printer Repeatedly removing and inserting the same ink tank can cause the contacts between the ink tank and printer to malfunction ink may leak from the ink tank and the printer may become damaged Releasing ink level detection Ink level detection will be dea...

Page 769: ...you set genuine paper or recommended paper If you want to use a paper that is not in the paper information list register the media type in the Media Configuration Tool Paper Information List Media Configuration Tool Guide Check 3 Is there any unevenness in the gloss and color of the paper surface Some media types may not be suitable for paper type estimation If the paper type is not recognized cor...

Page 770: ...rning message is displayed when creating a color calibration target An error was seen in the print result when printing on a calibrated sheet An example of a warning message Please check the following The print head nozzles are not blocked The paper is not curled or bent The paper is loaded correctly Paper settings are specified correctly The paper size is compatible with color calibration Perform...

Page 771: ... 1022 1023 1024 1025 1034 1035 1036 1039 1040 1051 1052 1054 1056 1057 1058 1059 1061 1200 1201 1210 1213 1214 1300 1306 1317 1318 1322 1323 1324 1325 1326 1327 1328 1329 1401 1403 1408 1409 140A 140B 140C 140F 1468 1477 1478 1480 1481 1485 1492 1494 1495 1500 1551 1552 1570 1571 1660 168B 1720 1721 1722 1730 1731 1752 1753 1756 1757 1875 2000 to 2ZZZ 2001 2002 2130 2131 2132 3000 to 3ZZZ 3000 300...

Page 772: ...09 4910 4911 4913 4920 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 5000 to 5ZZZ 5200 5A60 5A61 5B10 5B16 5B20 5B21 5C00 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 7000 to 7ZZZ 7050 7051 7052 8000 to 8ZZZ 8200 9000 to 9ZZZ 9000 9110 772 ...

Page 773: ... A000 to ZZZZ B20A B510 773 ...

Page 774: ...oaded What to Do Check the media size and type for the print job on the touch screen and then tap OK Continuing to print Tap Load paper and then load the paper Loading and Printing on Sheets Stopping printing To stop printing tap Cancel or Stop on the touch screen 774 ...

Page 775: ... print from Roll 1 Upper but no roll is loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading the Upper Roll on the Printer Note To stop printing tap Cancel or Stop on the touch screen 775 ...

Page 776: ...2 Lower but no paper roll has been loaded What to Do Tap Load paper on the touch screen and then load the paper roll and print Loading the Lower Roll on the Roll Unit Option Note To stop printing tap Cancel or Stop on the touch screen 776 ...

Page 777: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC16 202E 777 ...

Page 778: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC17 202F 778 ...

Page 779: ...empted to print on a sheet but no sheet is loaded What to Do Tap Load paper on the touch screen and then load cut paper and print Loading and Printing on Sheets Note To stop printing tap Cancel or Stop on the touch screen 779 ...

Page 780: ...1018 Cause Roll 1 Upper feeder has not been calibrated What to Do Calibrating please remove the upper roll holder Removing the Upper Roll from the Printer 780 ...

Page 781: ...1019 Cause The roll unit feeder has not been calibrated What to Do Calibrating please remove the roll holder on the roll unit Removing the Lower Roll from the Roll Unit Option 781 ...

Page 782: ...e touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again If using the Media Take up Unit tap Cancel on the touch screen to stop printing Remove the printed paper from the Media Take up Unit replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from th...

Page 783: ...ring the print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Stopping printing To stop printing tap Cancel ...

Page 784: ...print job and you may not be able to print all of the document Replacing paper Tap Replace the paper and print on the touch screen Change the Paper Source in the printer driver or replace the paper with paper of the right length for the print job and then try again Removing the Lower Roll from the Roll Unit Option Loading the Lower Roll on the Roll Unit Option Stopping printing To stop printing ta...

Page 785: ...touch screen tap Yes Printing will resume starting from the page on which the error occurred Feed stopped because the end of the paper roll is attached to the core with tape Remove the used roll paper and insert a new roll paper Removing the Upper Roll from the Printer Loading and Printing on Rolls Feed stopped because the remaining paper roll is too heavy It may be helpful to change the printing ...

Page 786: ...er and remove the roll paper 1 Removing the Lower Roll from the Roll Unit Option 2 Load the new roll 2 Loading the Lower Roll on the Roll Unit Option 3 If There is a job which has not been printed yet Do you want to print this job appears on the 3 touch screen tap Yes Printing will resume starting from the page on which the error occurred Note To stop printing tap Stop 786 ...

Page 787: ...the printer and print If an upper roll is loaded in the printer feed the roll paper manually Loading the Upper Roll on the Printer Stopping printing To stop printing tap OK on the touch screen Note When Roll paper auto feed is set to Disable roll paper is not fed automatically Check the settings 787 ...

Page 788: ...oll unit and print If a lower roll is loaded in the roll unit feed the roll paper manually Loading the Lower Roll on the Roll Unit Option Stopping printing To stop printing tap OK on the touch screen Note When Roll paper auto feed is set to Disable roll paper is not fed automatically Check the settings 788 ...

Page 789: ...below 1 Tap OK on the touch screen to stop printing 2 Turn off the power and make sure the roll unit is properly installed on the printer Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit Make sure the roll unit s connection cable is inserted all the way in If the error appears again the printer may be damaged Contact a Canon customer servi...

Page 790: ...l unit Check the model number of the roll unit Install a roll unit supported by the printer Roll Unit Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit If the error appears again the printer may be damaged Contact a Canon customer service center 790 ...

Page 791: ...l unit Check the model number of the roll unit Install a roll unit supported by the printer Roll Unit Note For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit If the error appears again the printer may be damaged Contact a Canon customer service center 791 ...

Page 792: ... The media type specified in the printer driver is not the same as the media type loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 792 ...

Page 793: ... paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer What to Do You can continue to print but note that this error may cause problems in the printing results 793 ...

Page 794: ...1054 Cause The paper in the printer is smaller than the paper size set in the printer driver What to Do You can continue to print but note that this error may cause problems in the printing results 794 ...

Page 795: ...1056 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 795 ...

Page 796: ...1057 Cause The paper position is not suitable for borderless printing What to Do You can continue to print but note that this error may cause problems in the printing results 796 ...

Page 797: ... out What to Do Printing will continue Replace the upper roll in the printer with one that has enough paper for printing as soon as possible Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Note To stop printing tap Stop 797 ...

Page 798: ...to Do Printing will continue Replace the lower roll in the roll unit with one that has enough paper for printing as soon as possible Removing the Lower Roll from the Roll Unit Option Loading the Lower Roll on the Roll Unit Option Note To stop printing tap Stop 798 ...

Page 799: ...int job 1 Tap Cancel to stop printing 2 Change the media type in the print job settings to the media type loaded in the printer and 2 then try again Loading and Printing on Rolls Loading and Printing on Sheets Replacing paper 1 Tap Replace the paper and print 2 Load the paper with the media type specified in the print job and then try again 2 Loading and Printing on Rolls Loading and Printing on S...

Page 800: ...ead lock lever is closed properly Make sure there are no foreign objects caught in the top cover and then close the top cover If this error appears again close the top cover turn the power off wait a moment and then turn the power back on Note If installing a print head close the top cover after finishing 800 ...

Page 801: ...1201 Cause The ink tank cover is open What to Do Close the ink tank cover 801 ...

Page 802: ...1210 Cause The ink tank cover is open What to Do Close the ink tank cover 802 ...

Page 803: ...1213 Cause Release lever is lifted up What to Do Lower the release lever If the error occurs again turn off the printer and wait a while before restoring power 803 ...

Page 804: ...wer wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC19 2F21 EC51 2F38 804 ...

Page 805: ... 2 Load the paper 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Loading Sheets in the Printer 3 If There is a job which has not been printed yet Do you want to print this job appears on the 3 touch screen tap Yes Printing will resume starting from the page on which the error occurred If the error appears again the printer may be damaged Contact a Canon cust...

Page 806: ...hese steps to load and print on a roll 1 To remove the cut paper tap Remove paper on the touch screen 1 Removing Sheets 2 Load a new roll 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Note To stop printing tap Cancel or Stop on the touch screen 806 ...

Page 807: ...the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder Important If this message continues to appear even after taking the steps above or if you do not want this message to appear set Skew detection accuracy in the printer menu to OFF or Loose However note that the paper will ...

Page 808: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC0F 2F93 808 ...

Page 809: ...reen tap Yes Printing will resume starting from the page on which the error occurred Note If this error appears again even after reloading the paper roll remove the roll holder from the printer insert the paper roll firmly into the roll holder until it is up against the flange and then insert the roll holder into the printer Loading Rolls on the Roll Holder This error might also appear if the plat...

Page 810: ...en loaded What to Do Lift up the release lever and reload paper of suitable size Paper Sizes Note Load unused A4 letter size or larger paper if printing calibration and nozzle check patterns Each calibration may take several sheets of paper 810 ...

Page 811: ...aper on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try 2 again Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option Loading and Printing on Sheets Note To stop printing tap Cancel or Stop on the touch screen 811 ...

Page 812: ...hat to Do Follow the steps below to print again 1 Tap Cancel on the touch screen to stop printing 2 Remove the paper roll load cut paper of the size and type specified in the printer driver and then try 2 again Removing Printed Paper from the Roll Unit Loading and Printing on Sheets 812 ...

Page 813: ... cutting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK...

Page 814: ...ssors or a cutting tool to cut it away and straighten the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feed...

Page 815: ...of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK on the touch screen and feed paper manually Loading ...

Page 816: ...the edge of the roll paper Is the roll paper loaded in the opposite orientation Load the roll paper in correct orientation Is the roll paper loose If the roll paper is loose remove the slack before loading the roll paper Is the paper wrinkled or curled If the paper is wrinkled or curled straighten it out before loading it To continue paper feeding tap OK on the touch screen and feed paper manually...

Page 817: ...1401 Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 817 ...

Page 818: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 818 ...

Page 819: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 819 ...

Page 820: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 820 ...

Page 821: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 821 ...

Page 822: ...140B Cause Failed to recognize print head What to Do Open the top cover and reattach the print head Replacing the Print Head 822 ...

Page 823: ...140C Cause There is a problem with the print head What to Do Turn off the power wait a moment and then turn it back on 823 ...

Page 824: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 824 ...

Page 825: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC55 2F24 825 ...

Page 826: ...1477 Cause There is a problem with the print head What to Do Open the top cover and replace the print head with a new one Replacing the Print Head 826 ...

Page 827: ...ead What to Do Tap OK on the touch screen and then replace the current print head with a new one Replacing the Print Head If you do not have a replacement print head ready turn off the power and replace the print head once you have the new one 827 ...

Page 828: ...1480 Cause The attached print head was previously used in a different model What to Do Attach the correct print head Replacing the Print Head 828 ...

Page 829: ...1481 Cause The attached print head was previously used in a model that uses a different ink set What to Do Attach the correct print head Replacing the Print Head 829 ...

Page 830: ...1485 Cause Cannot use attached print head What to Do Attach the correct print head Replacing the Print Head 830 ...

Page 831: ...ait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC21 2F44 EC3F 2F40 EC3F 2F41 831 ...

Page 832: ...rint head What to Do Turn off the power wait a moment and then turn it back on If the error appears again remove and reattach the print head Replacing the Print Head If that does not get rid of the error replace the print head with a new one 832 ...

Page 833: ...cel on the touch screen to stop printing 2 Clean the print head 2 Cleaning the Print Head If this message still appears when printing replace the print head Replacing the Print Head Important To continue printing use the touch screen and tap Continue printing However the print results may not be satisfactory 833 ...

Page 834: ...1500 Cause The ink in the ink tank is running low What to Do Prepare a new ink tank 834 ...

Page 835: ...1551 Cause A genuine Canon ink tank with a history of past use has been detected What to Do To dismiss the message tap OK on the touch screen 835 ...

Page 836: ...1552 Cause A genuine Canon ink tank has been inserted What to Do To dismiss the message tap OK on the touch screen 836 ...

Page 837: ...tank has run out What to Do Open the ink tank cover and then replace the ink tank before the ink in the sub ink tank of this printer becomes insufficient Replacing Ink Tanks Note You can replace the ink tank even while printing 837 ...

Page 838: ...1571 Cause Ink tank removed during printing What to Do If replacing the ink tank insert a new ink tank Replacing Ink Tanks 838 ...

Page 839: ...1660 Cause Ink tank not inserted What to Do Insert the ink tank correctly Replacing Ink Tanks 839 ...

Page 840: ...168B Cause The ink tank cannot be recognized Printing cannot be executed because the ink tank may not be compatible with this printer What to Do Install the appropriate ink tank 840 ...

Page 841: ...1720 Cause The maintenance cartridge is full It needs to be replaced What to Do Replace the maintenance cartridge Replacing the Maintenance Cartridge 841 ...

Page 842: ...1721 Cause The maintenance cartridge is not installed What to Do Install the maintenance cartridge Replacing the Maintenance Cartridge 842 ...

Page 843: ...use Incorrect type of maintenance cartridge What to Do Insert the correct maintenance cartridge Replacing the Maintenance Cartridge If this error continues to appear contact a Canon customer service center 843 ...

Page 844: ...lease it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks Note If the function for detecting the remaining ink level is disabled the ink tank in gray is dis...

Page 845: ...ase it By this operation the fact that you have disabled the function for detecting the remaining ink level will be memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non genuine Canon ink tank Note If the function for detecting the remaining ink level is disabled the ink tank in gray is displayed on the touch screen when checking the curren...

Page 846: ...1752 Cause The ink has run out What to Do Open the ink tank cover and then replace the ink tank Replacing Ink Tanks 846 ...

Page 847: ...ed to disable the function for detecting the remaining ink level To disable this function touch Stop on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or b...

Page 848: ...1756 Cause The ink may become insufficient What to Do To perform the next process or to continue the specified process replace the ink tank Replacing Ink Tanks 848 ...

Page 849: ... Cannot fill sub ink tank What to Do Check the touch screen remove the ink tank for the affected color and then reinsert it If the inserted ink tank is empty replace it with a new ink tank Replacing Ink Tanks 849 ...

Page 850: ... roll paper but roll unit is not powered on or has been removed What to Do Turn off the power and check the connection with the roll unit For instructions on installing the roll unit see the Roll Unit Setup Guide provided with the roll unit 850 ...

Page 851: ...2001 Cause An incompatible device is connected What to Do Check the device connected to the USB flash drive port Only USB flash drive can be connected to this device for direct printing 851 ...

Page 852: ...2002 Cause An incompatible USB hub is connected What to Do If USB flash drive is connected to this device through a USB hub remove the USB hub Connect the USB flash drive directly to this device 852 ...

Page 853: ...of the width set in the printer driver 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper width...

Page 854: ...aper of the width set in the printer driver 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To change print settings in Windows select Fit Roll Paper Width in the printer driver and set the roll paper ...

Page 855: ...n the printer is the wrong size or type What to Do Roll Tap Replace the paper and print on the touch screen or lift up the release lever and replace the paper with paper of the correct size To stop printing tap Cancel or Stop on the touch screen Sheet Lift up the release lever and load paper of the same size and type as the first page To stop printing tap Stop 855 ...

Page 856: ...3000 Cause The print head has not been calibrated What to Do Print Head Alignment is recommended Adjusting the Print Head Note This message will appear until Print Head Alignment is carried out 856 ...

Page 857: ...3001 Cause The print head nozzle is becoming blocked What to Do Check the printed materials If the printed materials are scratched clean the print head Cleaning the Print Head 857 ...

Page 858: ... a media type suitable for Color calibration but there are no Color calibration results for that media type and the specified conditions have been met since the last time common calibration was carried out The printer is loaded with a media type suitable for Color calibration but there are no Color calibration results for that media type and also no common calibration results What to Do Carry out ...

Page 859: ...It is almost time to replace consumables for which service is required What to Do This can used for a little while until the message A part needs to be replaced appears Contact your Canon dealer for assistance 859 ...

Page 860: ...3201 Cause It is past the recommended time to replace consumables for which service is required What to Do Contact your Canon dealer for assistance 860 ...

Page 861: ...tenance cartridge is almost full What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full Replacing the Maintenance Cartridge 861 ...

Page 862: ...ool and then recover the media information Media Configuration Tool Guide To set the Media Configuration Tool to recovery mode open the Media Configuration Tool select this device and then click OK Select and load the media information backup file If you do not have a media information backup file contact a Canon customer service center 862 ...

Page 863: ...Incorrect print data Illegal number of parameters What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 863 ...

Page 864: ...correct print data Required items have been omitted What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 864 ...

Page 865: ...Cause Incorrect print data Data out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 865 ...

Page 866: ...Incorrect print data Resolution value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 866 ...

Page 867: ...rrect print data Compression method value out of range What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 867 ...

Page 868: ...rint data Incorrect data formatting color sequence bit count What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 868 ...

Page 869: ...nt data Illegal combination of resolution and image data format What to Do Defective print data please check the print results If using printing software such as RIP Raster Image Processor contact the software manufacturer 869 ...

Page 870: ...3331 Cause Print results may be abnormal as there is a large volume of print data What to Do Check the print job 870 ...

Page 871: ...he JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 871 ...

Page 872: ...he JPEG data Printable file formats are as follows Files which conforms to JFIF 1 02 Processing method Basic DCT Color mode RGB GrayScale Number of colors 24bit 8bit Number of pixels 38400 or less vertically and horizontally Does not support some samplings 872 ...

Page 873: ...3334 Cause PDF data is print protected What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed 873 ...

Page 874: ...3335 Cause Corrupt PDF file What to Do Open the PDF file in Adobe Acrobat and check it The file can also be printed from Acrobat 874 ...

Page 875: ...nts are used in the PDF file causing a memory shortage Printing will continue but some incorrect characters will be printed What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it 875 ...

Page 876: ...3338 Cause Resolution of JPEG data and printer settings are mismatched What to Do Check the print results When the print results have problems print using a printer driver 876 ...

Page 877: ...ncluding the image processing table was sent What to Do Print data that includes the image processing table cannot be printed If using printing software such as RIP Raster Image Processor contact the software manufacturer 877 ...

Page 878: ...3350 Cause Free space on the personal box on the printer hard disk is running low What to Do Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 878 ...

Page 879: ...3351 Cause 100 jobs are stored in the personal box What to Do Delete any unneeded jobs saved in the personal box Deleting Saved Jobs 879 ...

Page 880: ... printer hard disk is full so the job will only be printed The print job will not be saved to the hard disk What to Do To save the print job delete any unneeded jobs saved in the personal box Deleting Saved Jobs 880 ...

Page 881: ...ror Check that the address and port numbers of the sending mail server SMTP server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 881 ...

Page 882: ...or Check that the address and port numbers of the receiving mail server POP3 server are correct in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 882 ...

Page 883: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 883 ...

Page 884: ...uch screen to dismiss the error Check that the mail server and device secure connection SSL settings match Check the secure connection SSL settings in Remote UI Setting Mail Server Contact the mail server administrator to configure a secure connection SSL to the mail server 884 ...

Page 885: ...iss the error Check that the sending mail server SMTP server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 885 ...

Page 886: ...miss the error Check that the sending account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 886 ...

Page 887: ...ss the error Check that the receiving mail server POP3 server is correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 887 ...

Page 888: ...iss the error Check that the receiving account and password are correctly configured in the Remote UI mail server settings Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 888 ...

Page 889: ...the touch screen to dismiss the error Check that the settings on the mail server and the APOP settings on this device match Check this device s APOP settings in Remote UI Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server 889 ...

Page 890: ...on the touch screen to dismiss the error Check if the Remote UI mail server settings are correct Setting Mail Server If this does not resolve the error check the status of the mail server Contact the mail server administrator to check the server settings and status 890 ...

Page 891: ...3424 Cause Sending mail failed What to Do Tap OK on the touch screen to dismiss the error Specify the correct destination mail address and try again 891 ...

Page 892: ...the touch screen to dismiss the error Check the network configuration and change the network configuration to prevent a conflict with other network devices For details on changing the network configuration refer to the documentation for your network device 892 ...

Page 893: ...ommunicate with the monitoring service center What to Do Check the network connection and perform a communication test For details on changing the network configuration refer to the documentation for your network device 893 ...

Page 894: ...lowing Received print job for Roll 1 Upper while Roll 2 Lower is in use Received print job for Roll 2 Lower while Roll 1 Upper is in use What to Do Tap OK on the touch screen to dismiss the error Remove the printed matter and then try again 894 ...

Page 895: ...4111 Cause The media type specified is incompatible with this device What to Do Tap Stop on the touch screen to stop printing Check the media type settings and then try again 895 ...

Page 896: ...pecifying paper feed from the roll unit but the roll unit use setting is not set to paper feed What to Do To stop printing tap OK or Stop on the touch screen Check the roll unit settings and then try again Switching Roll Unit Modes 896 ...

Page 897: ...er position is not suitable for borderless printing What to Do Tap OK on the touch screen then reload the paper Insert the roll paper firmly until it is against the roll holder flange Loading Rolls on the Roll Holder 897 ...

Page 898: ...st the roll holder flange Loading Rolls on the Roll Holder Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smaller than the paper Stopping printing Tap Cancel on the touch screen to stop printing Note To force the printer to print set Detect paper setting mismatch in the touch screen menu to Do not ...

Page 899: ...er source is set to Roll Paper in your application 3 Check that banner printing is not set and then try again 3 See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the tou...

Page 900: ...he roll paper Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smaller than the paper Stopping printing Tap Cancel on the touch screen to stop printing 900 ...

Page 901: ... stop printing 2 Check that the printer driver for the printer has been selected and then try again 2 See the media information list for media types compatible with borderless printing Paper Information List Printing with a border Tap Print with border on the touch screen Printing with a border is now enabled Note To force the printer to print set Detect paper setting mismatch in the touch screen ...

Page 902: ...iver Roll paper is not wide enough or the paper is out of position What to Do Stopping printing Tap Cancel on the touch screen to stop printing Printing with the loaded paper Tap Print with the loaded paper on the touch screen Paper is printed borderless with the document width set slightly smaller than the paper 902 ...

Page 903: ...type in the printer cannot be printed borderless What to Do Tap Cancel on the touch screen to stop printing Note See the media information list for media types compatible with borderless printing Paper Information List 903 ...

Page 904: ...2038 EC17 2023 EC17 2024 EC17 2028 EC17 2029 EC17 2039 EC1B 2030 EC1B 2031 EC1B 2032 EC1B 2033 EC1C 2034 EC1C 2035 EC1C 2036 EC1C 2037 EC21 2F51 EC21 2F54 EC21 2F57 EC21 2F59 EC21 2F5B EC21 2F5D EC21 2F61 EC21 2F67 EC21 2F68 EC21 2F6E EC21 2F70 EC21 2F71 EC21 2F72 EC21 2F7D EC22 2F30 EC22 2F47 EC23 260E EC23 2F11 EC23 2F18 EC23 2F32 EC25 2F16 EC31 2F09 EC31 2F10 EC31 2F1B EC31 2F1C EC31 2F1D EC31 ...

Page 905: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 203C 905 ...

Page 906: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC17 203D 906 ...

Page 907: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC1D 2050 907 ...

Page 908: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC1E 2053 908 ...

Page 909: ...ter hard disk is full What to Do tap Stop to stop printing and then take the following action Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs 909 ...

Page 910: ...r hard disk has not been formatted What to Do Tap OK on the touch screen to begin formatting the hard disk When formatting is complete the data on the hard disc will be erased and the printer will automatically restart 910 ...

Page 911: ...r of jobs have been saved in the box What to Do Take the actions below Cancel the print job in the job queue Deleting Print Jobs Delete unneeded jobs stored in personal boxes Deleting Saved Jobs Note To stop printing tap Stop 911 ...

Page 912: ...d then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC51 3304 EC51 3306 EC51 3307 EC51 3308 EC51 3309 EC51 330A 912 ...

Page 913: ...he power wait a moment and then turn it back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and contact a Canon customer service center Detailed error codes EC54 290C 913 ...

Page 914: ... Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Option 2 Replace the paper with paper of the width set in the printer driver 2 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Printing without changes Tap Print with the loaded paper However note that this error may cause paper jams and affect the printing quality Note To c...

Page 915: ...Change the media type in the printer driver settings to the media type loaded in the printer and then try again Replacing paper Follow the steps below to match the media type in the printer driver and the media type specified for the printer 1 Tap Replace the paper and print on the touch screen to stop printing 2 Load the paper with the media type set in the printer driver and then try again 2 Loa...

Page 916: ...g the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Printing begins Note See the media information list for media types compatible with borderless printing Paper Information List Reloading paper Tap Replace the paper and print on the touch screen and then load the paper Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Option Insert the roll p...

Page 917: ...er Roll from the Roll Unit Option A foreign object near the output slot is obstructing the cutter blade Follow the steps below to resume printing 1 Open the top cover and remove any foreign objects 2 If There is a job which has not been printed yet Do you want to print this job appears on 2 the touch screen tap Yes Printing will resume starting from the page on which the error occurred Paper not b...

Page 918: ...If this does not apply there may be a cutter blade malfunction Contact your Canon dealer for assistance 918 ...

Page 919: ...ch screen to dismiss the error 2 Load paper suitable for Color calibration 2 See the media information list for suitable paper Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings The printer will not calibrate properly if the loaded paper and media type settings are not the same 919 ...

Page 920: ...4925 Cause The performance of some internal printer sensors may be affected What to Do Tap OK on the touch screen to stop Color calibration Contact your Canon dealer for assistance 920 ...

Page 921: ...e is not suitable for Color calibration What to Do Tap OK on the touch screen to stop Color calibration Load a paper size suitable for Color calibration and then repeat Color calibration Managing Colors Performing Color Calibration 921 ...

Page 922: ...nction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper suitable for Color calibration Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle i...

Page 923: ...e sensors to malfunction The test pattern was printed too faintly What to Do Tap OK on the touch screen to dismiss the error and then take the following actions Load unused paper Make adjustments to ensure that the printer is not exposed to strong light Print a nozzle check pattern to check the print head status If the pattern has gaps or horizontal white lines the print head nozzle is blocked Cle...

Page 924: ...e the printer is loaded with very transparent film type paper What to Do Tap OK on the touch screen to dismiss the error We recommend calibrating the print head with a frequently used non film paper Automatic Adjustment to Straighten Lines and Colors 924 ...

Page 925: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 925 ...

Page 926: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 926 ...

Page 927: ...ead Alignment 1 Tap OK on the touch screen to dismiss the error 2 Print a test pattern to check the nozzles 2 Checking for Nozzle Clogging 3 If the nozzle is blocked clean the print head 3 Cleaning the Print Head 4 Repeat Print Head Alignment 4 Automatic Adjustment to Straighten Lines and Colors 927 ...

Page 928: ...4950 Cause WPS Push button method connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 928 ...

Page 929: ...4951 Cause AOSS BUFFALO connection failed What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 929 ...

Page 930: ...4952 Cause Failed to connect to the wireless router What to Do Follow the instructions on the touch screen to try connecting to the wireless router again 930 ...

Page 931: ...4953 Cause Failed to acquire IP address What to Do Check the information that appears on the touch screen and then try connecting again 931 ...

Page 932: ...4954 Cause Failed to set up Wi Fi using Easy wireless connect What to Do Tap OK on the touch screen to dismiss the error and then configure the settings again 932 ...

Page 933: ...4955 Cause IPv4 IPv6 settings were changed but wired LAN and Wi Fi are disabled What to Do Tap OK on the touch screen to dismiss the error and then enable wired LAN or Wi Fi 933 ...

Page 934: ...but they cannot be changed for the following reasons Printer is operating Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error exit other processes and then configure the settings again 934 ...

Page 935: ...unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC21 2F76 EC21 2F77 EC21 2F78 935 ...

Page 936: ...rror code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC33 4020 EC33 4021 EC33 4022 EC33 4023 EC33 4026 EC33 4027 EC33 4028 EC33 402A EC33 402B EC33 402C EC33 402E 936 ...

Page 937: ...rror code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC3F 4120 EC3F 4121 EC3F 4122 EC3F 4123 EC3F 4126 EC3F 4127 EC3F 4128 EC3F 412A EC3F 412B EC3F 412C EC3F 412E 937 ...

Page 938: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC4A 4001 938 ...

Page 939: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC22 4001 939 ...

Page 940: ... a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC25 4001 EC41 4001 EC43 4001 EC44 4001 EC45 4001 EC47 4001 940 ...

Page 941: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC48 4001 941 ...

Page 942: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC31 4001 942 ...

Page 943: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC56 2FE0 943 ...

Page 944: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 404F 944 ...

Page 945: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC57 4040 945 ...

Page 946: ...code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC07 4060 EC51 4041 EC51 4042 EC51 4045 EC51 4046 EC51 4047 EC51 404C EC51 404D EC51 404E EC51 4070 EC51 4071 EC51 4072 946 ...

Page 947: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3000 947 ...

Page 948: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3001 948 ...

Page 949: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3006 949 ...

Page 950: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3002 950 ...

Page 951: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3003 951 ...

Page 952: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3004 952 ...

Page 953: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3005 953 ...

Page 954: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3100 954 ...

Page 955: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3101 955 ...

Page 956: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3102 956 ...

Page 957: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3103 957 ...

Page 958: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3104 958 ...

Page 959: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3105 959 ...

Page 960: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3106 960 ...

Page 961: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3107 961 ...

Page 962: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3108 962 ...

Page 963: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3109 963 ...

Page 964: ...power and unplug the power cord Wait a moment and turn the power back on If the error appears again make a note of the detailed error code ECxx xxxx that appears on the touch screen and then contact a Canon customer service center Detailed error codes EC51 3110 964 ...

Page 965: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5001 965 ...

Page 966: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5002 966 ...

Page 967: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 5003 967 ...

Page 968: ...What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC24 4049 EC24 404A EC24 404B 968 ...

Page 969: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC51 2F07 969 ...

Page 970: ...rred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC52 4038 EC52 4039 970 ...

Page 971: ...rred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC03 403A EC03 403B 971 ...

Page 972: ... occurred What to Do Make a note of the detailed error code ECxx xxxx that appears on the touch screen and then turn off the power and unplug the power cord Contact your Canon dealer for assistance Detailed error codes EC32 4001 972 ...

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