Canon ImagePRESS Server H350 V2, Service Manual

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• If you are not prompted to save the log, record the error message.
• If the network cable and printer interface cables are still connected to the imagePRESS Server, disconnect the cables and
perform the installation again, starting from “Installing or upgrading the system and user software with Fiery System Installer”
on page 81 .
If you cannot correct the error, contact your authorized service/support center. A log or error message may help to solve the
problem. Provide as much specific information as possible.
Installing software patches
As part of reinstalling system software, you must reinstall software patches. For a list of patches that were installed on the
imagePRESS Server, see the Server Configuration page that you printed before reinstalling. You may also need to reinstall
software patches as part of upgrading system software.
After you know which software patches are required for your system, you can download them from System Updates or WebTools.
To download software patches from System Updates
1. From the Windows Start menu, click All apps > Fiery > System Updates.
2. Click Check Now.
To download software patches from WebTools
1. Start a web browser and access the imagePRESS Server by entering the server name or IP address of the imagePRESS
Server.
NOTE:
If a message about an untrusted connection appears or you are asked whether you want to proceed, you can safely ignore
the message and proceed by clicking Continue to website.
2. On the WebTools home page, click Check for Product Updates.
6. INSTALLING SYSTEM SOFTWARE
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