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Canon imageFORMULA DR-S150, User Manual

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Canon imageFORMULA DR-S150 User Manual Download Page 101

101

Clearing a Paper Jam

When paper jams are detected during scanning, the following error 
codes are displayed in the touch panel and scanning is interrupted.

When a paper jam or double feed occurs during scanning, use the 
following procedures to clear them.

CAUTION

Be careful when removing jammed paper. take care not to cut your 
hand on the edges of the paper.

1

Remove any documents that have been left in the feed 
Tray.

䣒䣣䣲䣧䣴䢢䣬䣣䣯䣯䣧䣦䢢䣫䣰䢢䣵䣥䣣䣰䣰䣧䣴䢮䢢

䣥䣮䣧䣣䣴䢢䣲䣣䣲䣧䣴䢢䣣䣰䣦䢢䣥䣱䣰䣶䣫䣰䣷䣧䢰

䢪䣒䢲䢲䢸䢫

䣇䣴䣴䣱䣴

Summary of Contents for imageFORMULA DR-S150

Page 1: ...User Manual Please read this manual before operating this scanner After you finish reading this manual store it in a safe place for future reference ...

Page 2: ...de l exposition maximale autorisée MPE Cependant cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps FCC CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the l...

Page 3: ...ur cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information about where you can drop off your waste equipment for recycling please contact your local city office waste authority approved WEEE scheme or your household waste disposal service For more information regarding return and recycling of WEEE products please visit ww...

Page 4: ...t and company names herein may be the trademarks of their respective owners However the TM and symbols are not used in this document Copyright Copyright 2019 by CANON ELECTRONICS INC All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval sys...

Page 5: ... following manuals Product Safety Guide Before using the scanner be sure to read and follow these instructions Setup Guide This describes setup procedures for the scanner Read this manual when you first use the scanner User Manual this manual This manual contains the operating procedures of the scanner PDF electronic manual only Hint The manual User Manual for this scanner is stored on the Setup D...

Page 6: ...s pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the scanner safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the scanner correctly and avoid damaging the scanner Hin...

Page 7: ...nnect Settings 40 Scan Setting 41 Scanning 42 Basic Operations Various Scanning Operations Using a Computer CaptureOnTouch 44 Starting and Exiting CaptureOnTouch 44 Selecting a scanner 45 Screen Descriptions 45 Standard Scanning 46 Scanning Shortcut 48 Scanning from the Scanner Touch Panel 55 Advanced Operations Scanning a Document and Saving it in a Shared Folder without Using a Computer CaptureO...

Page 8: ... Setting Tool 92 Troubleshooting 94 Common Problems and Solutions 94 Software Troubleshooting 98 Useful Tips 99 Clearing a Paper Jam 101 Error Message 104 Uninstalling the Software 105 Uninstalling the ISIS TWAIN Driver 105 Appendix 106 Specifications 106 Replacement parts 107 Option 107 About the Flatbed Scanner Unit 107 Dimensions 108 Index 109 ...

Page 9: ... your computer However normal operation is not guaranteed with all USB interfaces even if present as standard equipment on the computer For details consult your local authorized Canon dealer Scanning speeds are lower if your computer s standard USB interface is USB Full Speed equal to USB 1 1 The USB cable you are using should be the one originally included with the scanner If the CPU memory inter...

Page 10: ...eOnTouch icon appears on the taskbar as follows If the taskbar icon appears as the scanner is not properly connected to the computer Check the status of the power switch and USB cable Turning Off the Power Press and hold the power button until the indicator goes out IMPORTANT After turning the scanner off wait at least 10 seconds before turning it back on If you will not be using the scanner for a...

Page 11: ...wing conditions are recommended for optimal scanning quality Room temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 RH Avoid installing the scanner near equipment that generates a magnetic field e g speakers televisions or radios Do not block the ventilation holes Doing so could cause the scanner to overheat creating a fire hazard AC Adapter Connect only to a power outlet of the rated vo...

Page 12: ...onnect the power cord from the power supply Clean the scanner using a slightly dampened cloth which has been well wrung out Never use alcohol benzene paint thinner or any other flammable substances If the scanner makes strange noises or gives off smoke heat or strange odors or the scanner does not function or other abnormalities occur when you use the machine immediately turn OFF the power and dis...

Page 13: ...ich it came Firmly secure the scanner with packaging material when you place it in the packing box About wireless communication functions This device incorporates wireless communication functions The radio waves used for wireless communication functions can affect medical and other devices which could cause serious accidents Do not use the wireless communication functions in the following conditio...

Page 14: ...e or stop using it stop transmitting After stopping consult with your retailer or with our sales staff regarding measures to avoid interference e g partitioned installation 3 Otherwise if troubles occur from radio frequency interference by this device to other stations consult with your retailer or our sales staff ...

Page 15: ... 100V 4044C001 Japan IEEE 802 11b g n Channels 1 to 11 2 412 to 2 462 GHz EIRP 11 48 dBm DR S150 120V 4044C002 USA Canada Mexico Colombia Panama Chili DR S150 220 240V 4044C003 Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republic Sloveni...

Page 16: ...Scanning Modes The scanner is equipped with the following scanning modes Black and White Error Diffusion Advanced Text Enhancement Advanced Text Enhancement II Active Threshold Grayscale and Color Advanced Text Enhancement and Active Threshold can clarify scanned text by processing background or foreground colors Fast Document Feeding Documents can be scanned at a speed of up to 45 pages per minut...

Page 17: ...ization Image Processing Prevent Bleed Through Remove Background Prevents the background or original image on the reverse side of thin originals from appearing in scanned images Document orientation The text orientation on each fed page is detected and the scanned image is rotated in 90 degree increments as necessary to match Deskew If a scanned image is detected to be skewed the skewed image is s...

Page 18: ...the Basic tab sheet Barcode Detection Barcodes on documents can be detected and decoded Patchcode Detection Patchcode sheets can be inserted in the document stack to perform batch separation More Advanced Scanning Methods Batch Separation See p 73 Other requirements Auto Start The scanner is equipped with an auto start function which enables scanning to be automatically started when a document pla...

Page 19: ...tton again to turn off the power The power button lights or flashes as follows depending on the scanner status C Document Feed Tray Place the document D Document Guides Align the document guides with both edges of the document to ensure that the document feeds straightly X Y Z Power Button Indication Description Lit Power is on Flashing slowly Sleep mode Flashing quickly An error paper jam front u...

Page 20: ...gether such as invoices without separating them Bypass mode See p 27 E Front Unit Open this when cleaning the inside of the scanner or replacing rollers F Document Eject Tray Pull this out to scan documents Scanned documents are output here When scanning multiple documents of varying sizes at one time pulling out and lifting up this tray locks the angle of the tray so the documents ejected onto th...

Page 21: ...ti theft key chain or the like Touch Panel The content that appears on the touch panel varies depending on the state of the scanner Refer to Operating the Settings Menus See p 37 for details and the operations in the various screens A typical example of a screen is shown below Home Screen A Title Area Displays the title of the operating screen B Switch Connections Button Displays the switch connec...

Page 22: ...ngs menus screen See p 37 Job List Screen A Back Button Return to the previous screen B List Area Displays the menu items and job items that can be selected C Button Scrolls the list up and down D Start Button Starts scanning documents The following are other icons that appear depending on the state of the screen Updates the list Displays the home screen 䢲䢶䢼 䢲䢵䢼 䢲䢴䢼 䢲䢳䢼 䣕䣶䣣䣴䣶 䣌䣱䣤䢢䣎䣫䣵䣶 䢲 Z Y X ...

Page 23: ...ts of different sizes place the documents so that they cover the entire span of the feed rollers by aligning the centers and leading edges of the documents It is recommended that documents exceeding 356 mm 14 size are fed one sheet at a time Scanning documents before the ink is dry can cause problems with the scanner Always make sure that the ink on a document is dry before scanning it Scanning do...

Page 24: ... place them to be fed horizontally If you place cards to be fed vertically they may not be ejected properly and cards that get jammed may be damaged when you remove them Embossed cards may not be able to be scanned correctly depending on the type of embossment When scanning cards clear the Detect by Ultrasonic check box in the Error Detection tab on the scanner driver settings screen See p 34 Pass...

Page 25: ...le separating each page 1 Pull out the document eject tray The document eject tray can be adjusted to 3 lengths Pull out the document eject tray according to the length of the document Also erect the document eject stopper on the front edge if necessary IMPORTANT Pull the document eject tray forward according to the various lengths 2 Pull out the feed support Open the feed extension support when p...

Page 26: ...lry that may get caught in the scanner while you are using it as this may result in personal injury Be extra careful of neckties and long hair If anything gets caught in the scanner immediately turn OFF the power and disconnect the power cord from the power outlet to stop scanning Always smooth out any folds or curls in your documents before placing them into the feeder If the leading edge of a do...

Page 27: ... documents that are fastened together such as invoices place the documents so that the edge that is fastened together is facing down If double feeding occurs turn on Disable double feed detection on the scanner s touch panel See p 41 Or clear the Detect by Ultrasonic check box in the Error Detection tab on the scanner driver settings screen See p 62 Or select the Rapid recovery system check box on...

Page 28: ... a case set the feed selection lever to Normal mode before scanning Placing Folded Documents Folio Scan enables you to scan documents that are larger than LTR A4 and therefore do not fit in the feeder To use the function fold the document in half lengthwise and place it into the feeder The scanner will scan both sides and combine the scanned images into a single image 1 Open the scanner driver s D...

Page 29: ...sing at the fold line 7 Place the document with the folded edge facing right and the top edge facing downward IMPORTANT Adjust the document guides to fit the width of the document Otherwise the image may scan as skewed or shifted Hint The side of the folded document facing you will become the right side of the combined image The maximum size for the combined image is A2 Use this method to scan A2 ...

Page 30: ...pen the scanner driver s Detail Settings screen See p 60 2 Open the Feeding tab and set Document type to Carrier sheet 3 Click the OK button to close the settings screen 4 Set the Feed Selection Lever to Bypass Mode CAUTION When scanning with a carrier sheet make sure to set the Feed Selection Lever to Bypass Mode 5 Insert the document into the carrier sheet ...

Page 31: ...arrier sheet The maximum thickness that can be scanned is 127g m2 If the thickness exceeds 127g m2 the scanner may break down due to problems such as paper jam As a rough guide replace the carrier sheet after 1 000 scanning operations with a single 80g m2 22 lb bond sheet inserted Carrier sheet is a consumable item Replace it with a new one when necessary if there is visible damage or smudging Loa...

Page 32: ...tioned as close as possible to the sealed end 6 Load the document with the sealed end of the carrier sheet as the leading edge and the page you want to scan facing down After placing the document align the document guides with both edges of the document CAUTION If the carrier sheet or passport is not loaded properly you may get a document jam or not get a scan image as intended When scanning passp...

Page 33: ... can scan documents up to 3 000 mm 118 1 long by setting the scanner to the Long Document mode IMPORTANT By selecting the Long Document mode and setting the Page Size on the scanner driver settings screen to Auto detection documents of up to 3 000 mm 118 1 in length can be scanned Note the following when using the Long Document mode When scanning in the Long Document mode if the document is placed...

Page 34: ...ent Detecting a document double feed This scanner includes a function to detect document double feeds By using this function the scanner will automatically stop when it detects that multiple documents have been fed at the same time You can also specify whether to save the scanned image after scanning has finished and continue scanning the document double feed detection ignore function To use the d...

Page 35: ...eding stops when the double fed documents are ejected When this happens the following error is displayed in the touch panel Also a message screen is displayed to notify you that a double feed has been detected When this happens stop the scanning in the application and then scan the documents again When using the double feed detection ignore function If a document double feed is detected during sca...

Page 36: ...䣐䣖䣋䣐䣗䣇 䣕䣖䣑䣒 䣆䣋䣕䣅䣃䣔䣆䢢䢨䢢䣅䣑䣐䣖䣋䣐䣗䣇 Buttons of Rapid Recovery System Screen Description SAVE CONTINUE Saves the preview image as a scanned image and scans the rest of the document STOP Discards the preview image and stops scanning DISCARD CONTINUE Discards the preview image and continues scanning Place the double fed document again before clicking this button ...

Page 37: ...e selected are as follows First hierarchy Second hierarchy Third hierarchy Fourth hierarchy Fifth hierarchy Device Settings Brightness Language Power management Initialize 䣕䣥䣣䣰䢢䣕䣧䣶䣶䣫䣰䣩 䣅䣱䣰䣰䣧䣥䣶䢢䣕䣧䣶䣶䣫䣰䣩䣵 䣏䣣䣫䣰䣶䣧䣰䣣䣰䣥䣧 䣆䣧䣸䣫䣥䣧䢢䣕䣧䣶䣶䣫䣰䣩䣵 䣕䣧䣶䣶䣫䣰䣩䣵 Maintenance Total Scanning Count Roller Feed Count Current Scan Count System Information Connect Settings Connection Switching Network Information Network Settin...

Page 38: ...s to confirm and change settings Hint When the buttons appear on a screen you can tap them to scroll that screen Scan Setting Detect Double Feed First hierarchy Second hierarchy Third hierarchy Fourth hierarchy Fifth hierarchy ...

Page 39: ...Connection mode IP Address Wi Fi Brightness Power management Jobs registered on scanner SNMP Maintenance Select the following menu to do maintenance on the scanner Total Scanning Count Shows the total number of scanned images recorded by the scanner Roller Feed Count Shows the count of the number of sheets fed by the roller being replaced Tap Reset to reset the count Current Scan Count Shows the n...

Page 40: ...ss point that was set in the past The field is empty if one has never been set Network Settings Select the following menu to set the network information IP Address Setting The IP address can be set manually or automatically Automatic Enables DHCP and acquires an IP address automatically Manual Set the following network information manually IP Address Subnet Mask Default Gateway IMPORTANT If the en...

Page 41: ... Wi Fi Setting screen appears Wireless Connection Tool Follow the guidance on the panel tap the OK button to start connecting using the Wireless Connection Tool If connection is successful the Wi Fi Setting screen appears Scan Setting Select the following menu items to configure scan related settings Detect Double Feed Enable disable Double Feed Detection Tap to switch between enabled and disabled...

Page 42: ...nt scanned and outputted by clicking one panel This is useful when you use the same setting repeatedly Assigning a shortcut to a Job No and scanning from the scanner touch panel If you assign a registered shortcut to a Job No you can recall the job and scan the document from the scanner touch panel The scanner to be used must be selected in CaptureOnTouch Advanced Operations Scanning a Document an...

Page 43: ...ouch Job Tool for Windows requires that NET Framework 4 5 2 or higher be installed Hint In addition you can do the following using CaptureOnTouch Job Tool When there is one or more computer on the same network you can use the CaptureOnTouch Job Tool to select and execute jobs registered by CaptureOnTouch on each computer This function is available only on CaptureOnTouch Job Tool for smart devices ...

Page 44: ...Touch window click at the top of the window This closes the window but CaptureOnTouch will continue to reside in the system To quit the CaptureOnTouch application click in the taskbar and select Exit from the menu CaptureOnTouch becomes no longer resident in the system and the icon disappears from the taskbar Restarting CaptureOnTouch To use CaptureOnTouch after it has been made not resident in th...

Page 45: ... the scanner you are using does not appear reinstall the scanner driver Screen Descriptions There are two areas in the CaptureOnTouch main screen Scanning Shortcut and Standard Scanning Use the at the top right of the main window to move between sections Various panels have been prepared according to the scan types and outputs in each section Click the New document button and a New document panel ...

Page 46: ... 1 Place the document in the scanner 2 Click the select document panel for the document to be scanned from 1 Select document The selected Select document panel will be displayed in orange 3 Click the output panel for the scan image application from 2 Select output The selected Output panel will be displayed in orange ...

Page 47: ...ortcut A new panel is added in the Scanning Shortcut panel view CAUTION If you configure scanning conditions that consume a large amount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress stop scanning change the scanning conditions and then try scanning again A multiple page scan cannot be ...

Page 48: ... Hint If you click Open storage folder the folder in which the saved scanned images were saved opens Depending on the output settings the Open storage folder link may not be displayed Scanning Shortcut Operations Save Scanning Shortcut Scan the document Output the scanned images By adding scanning shortcuts that combine frequently used document selections and outputs you can scan just by clicking ...

Page 49: ... output in Standard Scanning and click the Save to Shortcut button A scanning shortcut panel will be created Hint You can also create a new Destination panel by clicking on the New button and in the menu that appears selecting the type of Scanning Shortcut 2 The Edit Scanning Shortcut Panel dialog box appears when you click the Edit button 3 Click the Document tab to set the Select document settin...

Page 50: ...50 4 Click the Batch separation tab to set the batch separation 5 Click the Output tab to set the outputs ...

Page 51: ...Edit after scanning Check it on to enable modifying the scanned images in Scan Editing screen When unchecked the Edit window is not displayed in Scan Editing screen Enable additional scan Check it on to display Scan more pages button in the Scan Editing screen to enable continuing scanning ...

Page 52: ...tcut is assigned as a job an icon for the assigned job No will be displayed in the scanning shortcuts panel Order of output You can add or delete the output and also change the order of output 8 Click the General tab to make other settings Name Enter the Scanning shortcut panel name ...

Page 53: ... of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress stop scanning change the scanning conditions and then try scanning again A multiple page scan cannot be saved when it reaches the file size of 2 GB Change the save settings if an error message is displayed Hint If scanning continuously set ...

Page 54: ...utton to discard the scanned image and return to the main window When the output has finished a popup window will be displayed If saving the scanned image a link to open the save destination folder will be displayed This completes the shortcut scans Hint If you click Open storage folder the folder in which the saved scanned images were saved opens Depending on the output settings the Open storage ...

Page 55: ...mental settings Enable additional scan and Edit after scanning will be disabled when scanning is started from the touch panel When connected via USB 1 Tap CaptureOnTouch on the touch panel home screen Jobs that are registered in CaptureOnTouch are displayed 2 Tap the job you want to execute 3 Tap Start Scanning starts When connected via a network 1 Tap CaptureOnTouch on the touch panel home screen...

Page 56: ...in a specific location a screen asking for permission to access the smart device is displayed You can save scanned data if you grant access permission If you do not grant access permission you cannot save the scanned data You can change granting denial of access permission by the following procedure IMPORTANT The operating procedure may differ depending on OS version and terminal type Android devi...

Page 57: ...ck Copy job registration settings 4 Enter the administrator password Enter the same password as for the Web menu For details see Displaying the Scanner s Web Menu on p 76 5 Tap click OK All registered jobs are registered in the scanner at once IMPORTANT The maximum number of jobs that can be copied is 99 6 Tap Shared Folder on the scanner touch panel home screen The jobs registered in the scanner ...

Page 58: ...y tapping Select all or Deselect you can select all jobs or cancel the selected state 2 Tap A confirmation message appears 3 Tap OK The selected job s is deleted To delete jobs registered in CaptureOnTouch Job Tool when using a computer Deleting selected jobs 1 Click the icon of the job you want to delete 2 Click The selected job s is deleted Deleting all jobs 1 Click Delete All A confirmation mes...

Page 59: ...l when using a computer on p 58 Hint To delete all jobs copied to the scanner delete all jobs from the CaptureOnTouch Job Tool 2 Select the scanner A Tap click B Select the scanner on the Select Scanner screen 3 Tap click or tap click Copy job registration settings 4 Enter the administrator password Enter the same password as for the Web menu For details see Displaying the Scanner s Web Menu on p ...

Page 60: ...ner driver Configuration and Functions of the Scanner Driver The scanner driver consists of the following tabs Hint For details on the setting screen see the Help of the scanner driver Click the Help button of the driver to display help related to the corresponding tab or dialog box Basic tab Configure basic scanning conditions such as the mode page size resolution and scanning side Click Setting ...

Page 61: ...n you can also click Gamma and set the gamma correction value for scanned images Image processing tab Set the processing method for scanned images Image control tab Set the image control method for the scanned image Feeding tab Specify scanner operations related to document feeding ...

Page 62: ...rs during the scan Others tab Configure special scan method and image processing settings User s Guide Informs you about the settings changed automatically by the driver In addition displays the image for which settings were currently made in the illustrations ...

Page 63: ...ed settings related to the detection method by clicking Setting For details See p 67 Page Size Select the page size that matches the document to be scanned If Match original size is selected the edges of the document are detected and images that match the size of the document are saved Dots per inch Select the scanning resolution Higher resolutions provide clearer images but result in larger file ...

Page 64: ...u want to specify the area of the document to be scanned Specifying an area To scan one area of a larger document click Setting on Page Size in the Basic tab to display the Page Size Settings dialog box Designate which area of the document to scan in the Scan Area tab Configuring Scanner Settings According to Purpose Set the scanning conditions according to the scanning purpose When you want to de...

Page 65: ...nt to reduce the moire patterns that appear when color photos in magazines and other documents are scanned at low resolutions Setting Moire Reduction on the Image control tab sheet allows you to reduce the moire patterns that are generated when color photos are scanned at low resolutions Hint Moire reduction is enabled when the resolution is 300 dpi or less and High Quality Moire Reduction is disp...

Page 66: ... by enabling the Setting button When you want to make lines and text in scanned images thicker or thinner Drag the Character Emphasis slider in the Image processing tab to make lines and text in the scanned images thicker or thinner When you want to reverse black and white in scanned images Select Reverse Image on the Image control tab sheet This outputs scanned images with black and white reverse...

Page 67: ...ttern If the background is uniform it is removed where it surrounds the text and if the background is non uniform it is processed to enhance text readability Advanced Text Enhancement II is suitable for scanning a document with a uniform background color and light text and background If the background is non uniform such as a pattern the background may not be able to be completely removed and the ...

Page 68: ... with which each next document is placed and scanned Only enabled for applications that support batch separation In this case set the scanner driver as follows Set Feeding Option on the Feeding tab to Panel Feeding or Automatic Feeding Set Batch Separation on the Others tab to Auto When Batch Separation is set to Auto the batch is separated after the next document is placed and scanning is continu...

Page 69: ... and then open the other tabs and set the scanning conditions Depending on the value specified for Stream count of Front configure the remaining Front 2nd and Front 3rd in the same way D When specifying the scanning conditions of the back configure the settings in the same way as described in B to C In this case specify Stream count of Back and then set the scanning conditions for each of Back 1st...

Page 70: ...e backgrounds or white dots from black backgrounds Select the Erase Notch check box to remove notches that protrude from object outlines in scanned images When you want to save a scanner driver setting When you finish configuring a setting click the Save button of User Preference to save the setting The saved setting is registered to the list You can delete a setting from the list with the Delete ...

Page 71: ...etting Setting value Contrast Detect Automatically O Active Threshold O Black and White O Error Diffusion O Advanced Text Enhancement X Advanced Text Enhancement II O Grayscale O Color O Setting value Prescan Detect Automatically X Active Threshold O Black and White O Error Diffusion O Advanced Text Enhancement O Advanced Text Enhancement II O Grayscale O Color O Setting value Color drop out Chara...

Page 72: ...r Diffusion 3 Not available for setting if Detection mode is set to Color or Gray in the Auto Image Type Detection Settings dialog box Function limit due to the setting of the document type Depending on the setting of the Document Type of the Feeding tab a part of the settings in each tab of the driver will be disabled in the following manner O Available for setting X Not available for setting Set...

Page 73: ...0 supports batch separation automatic file separation functions by using patchcodes By tucking patchcode sheets supplied with this scanner into a document and scanning it the scanner can automatically separate files by images of documents containing patchcode sheets or documents after the patchcode sheet Hint Patchodes are included with this product in PDF format Applications that can read PDF fil...

Page 74: ...T Patchcodes must be printed in their normal size If patchcodes are enlarged or reduced they may not be recognized correctly When copying provided patchcodes to create different sized patchcodes ensure that the patchcode fits inside the effective range shown in the following diagram Also when copying patchcodes ensure that they are the same size and shade as the original Keep the patchcode sheet c...

Page 75: ...f the page that separates the files 3 In an application specify a patchcode as a type of batch separation Open the scanner driver settings screen and select Patchcode in Batch Separation on the Others tab Insert the patchcode sheets at the beginning of documents to change file separation ...

Page 76: ...ULA Driver Setting Tool s Settings screen See p 92 2 Click the Network monitor tab 3 Select the scanner from the list and click Properties The scanner s Web page opens and the login screen is displayed 4 Select a display language for the Web page in the Language list box 5 Enter the administrator password in Password Since the administrator password is not set in the scanner s factory defaults whe...

Page 77: ...figures the network settings Device Configuration Configures the mDNS and SNMP settings Password Setting Configures the administrator password used to log into the Web menu Maintenance Setting Restores the factory default settings and updates the firmware Hint To return to the Device information screen from one of its settings screens click the model name of the scanner that appears at the top of ...

Page 78: ... page below is displayed Item Description Scanner Name Sets the scanner name Item Description Default Value DHCP Enable ON disable OFF the DHCP protocol To assign an IP address using DHCP the DHCP server must be running in your subnetwork ON IP Address Set the IP address of the scanner If DHCP is enabled the IP address obtained from it will be applied The value must be four decimal numbers separat...

Page 79: ...xxx xxx xxx format When set to 0 0 0 0 a subnet mask appropriate for the IP address is automatically used None Default Gateway Set the IP address of the scanner gateway If DHCP is enabled it provides the default gateway The value must be four decimal numbers separated by dots and expressed in the xxx xxx xxx xxx format Also the gateway needs to be running in the same subnetwork as the scanner If 0...

Page 80: ...P address to scan from the scanning application ON Item Description Default Value SNMP Service Sets the SNMP function to enabled disabled OFF Location Input the location where the scanner is installed NONE Security Auth trap Sets the SNMP authentication trap function to enabled disabled By setting this to ON if an SNMP request is received from a community that is not registered in Community Settin...

Page 81: ...haracters You can use single byte letters numbers hyphens and underbars An error appears when you press the Apply button if the name is already being used or contains illegal characters None MIB access restrict Set either Read Write or Read only as the user rights Read only Host filtering Sets permission to access the host All hosts Permits access to all hosts Listed hosts Permits access only to h...

Page 82: ... user Click to open a dialog box for browsing the various settings for a user Item Description Default Value User name Set a user name within 32 characters You can use single byte letters numbers hyphens and underbars An error appears when you press the Apply button if the name is already being used or contains illegal characters None MIB access restrict Set either Read Write or Read only as the u...

Page 83: ...tinations To specify a host to be targeted for trap setting input its IP address or computer name You can specify a maximum of 5 You can input up to 64 characters in each line None Item Description Default Value Current Password Enter the current password None Item Description Default Value New Password Set the administrator password up to 32 characters for the scanner This password is used for au...

Page 84: ...re file in the screen that appears Import certificate You can load and change the server certificate used to access the Web menu with https Click the Import button and the Import certificate dialog appears Specify the certificate file pfx file and click Send to import Item Description ...

Page 85: ...t and then wipe the scanner dry with a clean dry cloth Cleaning the touch panel To clean the touch panel use a soft dry cloth to lightly wipe the surface of the panel without applying any pressure Cleaning the Inside of the Scanner Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images Use compressed air to periodically clean dust and paper particles from...

Page 86: ...alfunction IMPORTANT Scratches on the sensor glass may cause marks on the images as well as feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service representative Take care to ensure the anti static brush in the front unit does not become deformed 4 Clean the rollers Clean the rollers while turning them Wipe the rollers with a cloth that has ...

Page 87: ...o the scanner when cleaning is finished 6 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out 7 Reattach the retard roller and feeding roller See p 89 p 90 8 Close the front unit by gently pushing it up on both sides until it clicks into place Make sure that the front unit is completely closed by pushing until you hear a click ...

Page 88: ...always appear whenever the scanner s power is turned on until you reset the roller counter If this message begins to be displayed at startup purchase an exchange roller kit and replace the worn parts with the consumable parts included in the kit feed roller and retard roller See p 107 for details about the exchange roller kit Furthermore the counter in the scanner that records the number of pages ...

Page 89: ... closing the front unit make sure that it is completely closed by gently pressing the left and right until you hear a click Replacing the Feed Roller 1 Open the roller cover 2 Remove the feed roller 3 Install the new feed roller Retard roller inside the front unit Feed Roller ...

Page 90: ...ler 1 Open the roller cover 2 Pull the left lever that secures the retard roller to the scanner and remove the roller 3 Install the new retard roller by inserting the right side first 4 Push the left side of the retard roller to secure it to the scanner ...

Page 91: ...oller Feed Count in that order 3 Tap Reset to open the following message 4 Tap Yes 5 The value in Roller Feed Count is reset 6 Tap the Back button to return to the original screen Hint A counter reset is done from the Canon imageFORMULA Driver Setting Tool See p 92 䣔䣧䣵䣧䣶 䢳䢴䢵䢶䢷 䣔䣱䣮䣮䣧䣴䢢䣈䣧䣧䣦䢢䣅䣱䣷䣰䣶 䣛䣧䣵 䣐䣱 䣆䣱䢢䣻䣱䣷䢢䣹䣣䣰䣶䢢䣶䣱䢢䣴䣧䣵䣧䣶䢢䣶䣪䣧䢢䣴䣱䣮䣮䣧䣴䢢䣨䣧䣧䣦䢢䣥䣱䣷䣰䣶䣁 䣙䣣䣴䣰䣫䣰䣩 ...

Page 92: ...intenance tab You can reset the counter of the roller or carry out the shrinkage rate control Control tab You can carry out the control settings of hardware and drivers and perform the read or write of the control settings From the configuration of the hardware you can set the automatic power off function Diagnostic tab You can output or delete the log file Network monitor tab You can see the scan...

Page 93: ...Driver Setting Tool Click the Start button then click Canon DR S100 Series Canon imageFORMULA Driver Setting Tool in that order Canon imageFORMULA Driver Setting Tool will start Hint In Windows 8 1 it is registered at the following location ...

Page 94: ...nection method See p 40 When connecting via wired LAN Wi Fi common 1 Confirm that the IP address is configured properly 2 If a DHCP server does not exist on the network you need to use a static IP address Do the settings from the touch panel See p 40 or from the network settings on the Web menu See p 78 3 You cannot connect if the connected segment is different Please set it to the same segment as...

Page 95: ...actory default settings Solutions The scanner s initialization is done on the touch panel settings menu See p 39 or the Web menu on the browser See p 83 Problem 6 Automatic connection to the network is not possible Solutions If your network environment supports DHCP consult your network administrator If your network environment does not support DHCP configure the IP address manually Problem 7 Afte...

Page 96: ...er scanning may not be possible when document pages stick together due to static electricity Fan the documents before you load them 3 Set the feed selection lever to Bypass mode and manually feed the scanner one page at a time Problem 13 Multiple pages of scanned images cannot be saved to a single file Solutions Depending on the file format multiple scanned image pages cannot be saved as a single ...

Page 97: ...es Solutions Turn on Disable double feed detection on the touch panel to continue scanning See p 41 or set the Detect by Ultrasonic check box to off in the scanner driver s settings screen See p 34 Or set the Rapid recovery system check box on the Others tab on the scanner driver settings screen Problem 17 Passport cannot be scanned as intended Solutions Depending on the condition of the carrier s...

Page 98: ...n1x1 compliant replace the cable with the supplied compliant cable 6 When the scanner is connected to the computer via a USB hub that is not USB3 2 Gen1x1 compliant remove the hub and connect the scanner directly to the computer If scanned image files cannot be opened in an application 1 Scanned images saved as multi page TIFF files can be opened only by programs that support this file format 2 Im...

Page 99: ...nel Click the Detail Settings button on this screen You can set the file names of scanned images by setting all or some of the three items shown below A sample file name is displayed as the File name in the File name settings dialog box How do I scan half folded documents folio scanning Fold the document in half and set it in the scanner with the fold at the right Specify half size document the si...

Page 100: ...installing the plug in the scanned image can be printed attached in an e mail or shared using various cloud services The plug in can be installed by selecting its checkbox when installing CaptureOnTouch The available output destinations vary depending on the installed plug in How can I attach scanned data to an e mail or send it as e mail For both Standard Scanning and Scanning Shortcut select Att...

Page 101: ...g is interrupted When a paper jam or double feed occurs during scanning use the following procedures to clear them CAUTION Be careful when removing jammed paper take care not to cut your hand on the edges of the paper 1 Remove any documents that have been left in the feed Tray 䣒䣣䣲䣧䣴䢢䣬䣣䣯䣯䣧䣦䢢䣫䣰䢢䣵䣥䣣䣰䣰䣧䣴䢮䢢 䣥䣮䣧䣣䣴䢢䣲䣣䣲䣧䣴䢢䣣䣰䣦䢢䣥䣱䣰䣶䣫䣰䣷䣧䢰 䢪䣒䢲䢲䢸䢫 䣇䣴䣴䣱䣴 ...

Page 102: ...ouch panel when the front unit is open 3 Remove the jammed document IMPORTANT Make sure to pull the document out carefully without applying too much force If the jammed paper tears while you are pulling it out make sure to remove any remaining pieces from inside the scanner 䣕䣥䣣䣰䣰䣧䣴䢢䣥䣱䣸䣧䣴䢢䣫䣵䢢䣱䣲䣧䣰䢰 䢪䣅䢲䢲䢳䢫 䣇䣴䣴䣱䣴 ...

Page 103: ...tinue scanning Hint When the Rapid recovery system check box is enabled in the scanner driver settings screen you can resume a scanning operation even if it is interrupted by a paper jam by removing the document and resuming from the document that was being fed when the interruption occurred As the image of the document that was being fed at the time of the interruption may not be saved in such ca...

Page 104: ...ted during USB connection Change the connection mode to wired LAN connection or Wi Fi connection and then redo the operation To maintain maximum performance the current rollers should be replaced now Please refer to the instructions in the User Manual The number of scanned pages has exceeded 200 000 which exceeds the number of pages for the service life of the rollers Replace the rollers See p 88 ...

Page 105: ...ure uses the ISIS TWAIN driver as an example IMPORTANT As always when uninstalling software log on using an account with Administrator privileges 1 From the Windows task bar click Start button click Windows System click Control Panel The Control Panel appears 2 Click Uninstall a program 3 From the program list select the application to be removed and click Uninstall The file deletion confirmation ...

Page 106: ... sheet before feeding Thickness 4 mm 0 157 or less including carrier sheet Scanning Sensor Contact image sensor Light source LED Scanning Side Simplex duplex Scanning modes Black and White Error Diffusion Grayscale Advanced Text Enhancement Advanced Text Enhancement II Active Threshold Color Scanning resolution Primary Scan Lines x Secondary Scan Lines 100 x 100dpi 150 x 150dpi 200 x 200dpi 240 24...

Page 107: ...be connected to and used with a DR scanner Connecting the unit to this scanner enables you to use this scanner as a flatbed scanner with an automatic document feeder About the Flatbed Scanner Unit The optional Flatbed Scanner Unit can be connected to and used with this scanner System requirements The computer must comply with the necessary system requirements of Flatbed Scanner Unit The scanner dr...

Page 108: ...108 Dimensions 242 mm 9 5 291 mm 11 5 600 mm 23 7 378 mm 14 9 ...

Page 109: ...io 28 Loading method 25 Double Feed Detection 34 F Feed roller 88 89 Flatbed scanner unit 102 107 Folio 28 Front unit 88 L Long Document Mode 33 M Multi stream setting 69 P Paper jam 101 Passports 31 107 Power supply 10 R Retard roller 88 90 Roller 86 Cleaning 85 Replace 88 S Scan area 64 Scanner driver 60 Basic settings 63 Settings suitable for intended use 64 Scanning glass 86 Cleaning 85 System...

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