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8
STEP 3
Installing the Software
System requirements
To use the scanner, your computer must satisfy the following system
requirements.
Computer
CPU:
Intel Core i3 2.13GHz or faster
Memory:
4GB or more
Hard disk:
3 GB or more available space required for
installation of all software
USB interface:
USB3.1 Gen1/USB2.0
Monitor:
Resolution of 1024 × 768 (XGA) or better
recommended.
Optical drive:
Drive capable of reading CDs/DVDs.
Operating system
• Microsoft Windows 7 Service Pack 1 or later (32-bit and 64-bit
editions)
• Microsoft Windows 8.1 (32-bit and 64-bit editions)
• Microsoft Windows 10 (32-bit and 64-bit editions)
• Microsoft Windows Server 2008 R2 Service Pack 1 or later
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2016
This is the environment as of August 2018.
For the latest software support information, go to the Products page
on the Canon website.
Other requirements
• An ISIS-compatible application (Windows only) or a TWAIN-compatible
application that is compatible with the above operating systems.
• .NET Framework 4.5 or later
IMPORTANT
• If you connect this scanner to a USB3.1 Gen1 enabled USB port,
some computers may not recognize the scanner. If unrecognized,
connect it to a USB2.0 port.
• Use the USB interface provided as standard with your computer.
However, normal operation is not guaranteed with all USB
interfaces, even if present as standard equipment on the computer.
For details, consult your local authorized Canon dealer.
• Scanning speeds are lower if your computer’s standard USB
interface is USB Full-Speed (equal to USB 1.1.)
• The USB cable you are using should be the one originally included
with the scanner.
• If the CPU, memory, interface card, and other specifications do not
satisfy the installation requirements, the scanning speed may be
greatly reduced and transmission may take a long time.
• Even if the computer satisfies the system requirements, the
scanning speed may vary, depending on the specification of the
computer and the environment.
• The scanner drivers provided with the scanner do not necessarily
operate on all ISIS or TWAIN-compatible applications. For details,
contact your application software retailer.
• In Windows 10 tablet mode, the software may disrupt the display.
• The Desktop Experience feature must be enabled for Windows
Server 2008 R2 and Windows Server 2012 R2.