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Canon imageFORMULA DR-C240, User Manual, Page: 76 / 93

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Canon imageFORMULA DR-C240 User Manual Download Page 76

76

Resetting the counter

IMPORTANT

Log on to Windows as an Administrator.

1

Click the Start button, and then click [All Programs], 
[Canon DR-C240], and [Canon imageFORMULA Utility].

imageFORMULA Utility starts.

Hint

In Windows 8.1/8, it is registered at the following location.

2

Click [Canon DR-C240 USB] and click [Properties].

Scanner properties are displayed.

3

Click the [Maintenance] tab and then select [Reset].

The counter for [Current Rollers] resets.

Summary of Contents for imageFORMULA DR-C240

Page 1: ...User Manual Please read this manual before operating this scanner After you finish reading this manual store it in a safe place for future reference ...

Page 2: ... the Industry Canada RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE For 120 V models Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur Appareils Numériques NMB 003 édictée par l Industrie Canada International ENERGY STAR Office Equipment Program As an ENERGY STAR Partner CANON ELE...

Page 3: ...red trademarks of Nuance Communications Inc and or its affiliates in the United States and or other countries Adobe the Adobe logo Acrobat the Adobe PDF logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Other product and company names herein may be the trademarks of their respective owners However the TM a...

Page 4: ...d U S A and Canada only Feed Tray Carrier sheet Items included in this manual are subject to change without notice You must keep the machine s packaging and packing materials for storing or transporting the machine For Europe a print version of Reference Guide is supplied in English The content of the Reference Guide can be found in other languages in the User Manual on the Setup Disc The shape of...

Page 5: ...following software applications are also included on the supplied Setup Disc For details on installing these applications refer to the Readme txt file eCopy PDF Pro Office Nuance Communications PDF creation editing software IMPORTANT When scanning with third party software user the scanner driver of this scanner to configure scanning conditions For details on how to open the scanner driver refer t...

Page 6: ...erface provided as standard with your computer However normal operation is not guaranteed with all USB interfaces even if present as standard equipment on the computer For details consult your local authorized Canon dealer Scanning speeds are lower if your computer s standard USB interface is USB Full Speed equal to USB 1 1 The USB cable you are using should be the one originally included with the...

Page 7: ...nsert the disc into the drive If the menu does not start up execute setup exe from the disc If the following screen appears click Yes or Permissions 2 Click Typical Installation About Installation of the Third Party Software When installing the bundled software you can choose which of the bundled software to install if you select Custom Installation Hint If you want to reinstall only specific soft...

Page 8: ...8 4 Follow the instructions on the screen to complete installation 5 Click Exit to finish installing the software ...

Page 9: ...PORTANT Do not connect the scanner to the computer before installing the software Before connecting the scanner to the computer verify that the power of the scanner is OFF If the power is ON turn it OFF To the power outlet AC adapter included with the scanner USB cable included with the scanner ...

Page 10: ...ppears on the taskbar as follows If the taskbar icon appears as the scanner is not properly connected to the computer Check the status of the power switch and USB cable Turning Off the Power Press and hold the power button until the indicator goes out IMPORTANT After turning the scanner off wait at least 10 seconds before turning it back on If you will not be using the scanner for an extended peri...

Page 11: ...ner Documentation for this scanner consists of the following manuals Setup Guide This describes setup procedures for the scanner Read this manual when you first use the scanner User Manual this manual This manual contains the operating procedures of the scanner PDF electronic manual only Hint The manual User Manual for this scanner is stored on the Setup Disc as an electronic manual in PDF format ...

Page 12: ...ys pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the scanner safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the scanner correctly and avoid damaging the scanner Hi...

Page 13: ...hortcut 38 Select document settings 45 Setting the output 47 Scanning Shortcut setting 48 About file formats 48 Environmental Settings 49 Scanning with CapturePerfect 52 Scanning with CapturePerfect 52 Setting the Scanner Driver 54 Configuration and Functions of the Scanner Driver 54 Setting Basic Scanning Conditions 56 More Advanced Scanning Methods Batch Separation 65 Batch Separation Insert bla...

Page 14: ...result in a noticeable degradation in scanning quality The following conditions are recommended for optimal scanning quality Room temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 RH Avoid installing the scanner near equipment that generates a magnetic field e g speakers televisions or radios AC Adapter Connect only to a power outlet of the rated voltage and power supply frequency 120 V ...

Page 15: ...the power supply Clean the scanner using a slightly dampened cloth which has been well wrung out Never use alcohol benzene paint thinner or any other flammable substances If the scanner makes strange noises or gives off smoke heat or strange odors or the scanner does not function or other abnormalities occur when you use the machine immediately push the power button to turn it off and disconnect t...

Page 16: ...en not using the scanner for a long period of time such as overnight Also push the power switch to turn it OFF and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time such as during consecutive holidays Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it as this may result in persona...

Page 17: ...he document being scanned Auto Resolution Detection When enabled in the CaptureOnTouch or scanner driver settings this function detects the content of documents and determines the scanning resolution automatically Folio Scan You can scan folded documents The scanner will scan both sides and combine the scanned images into a single image Deskew The scanner is equipped with a deskew function that st...

Page 18: ...hing CaptureOnTouch with the operating panel buttons By default Job No 1 is assigned to Scanning Shortcut which allows you to easily scan a document by just following the instructions on the screen Auto Start The scanner is equipped with an auto start function which enables scanning to be automatically started when a document placed in the feeder is detected Sleep Mode The scanner is designed to s...

Page 19: ...or scanning Scanned documents are output here D Eject Tray Support Open this when scanning multiple documents of varying sizes at one time Scanned documents are arranged in the tray by supporting and lifting up the document eject tray from the bottom E Document Feed Tray Place the document F Document Guides Align the document guides with both edges of the document to ensure that the document feeds...

Page 20: ...ocuments one at a time Normal mode See p 24 Push it up to feed scan documents that are fastened together such as invoices without separating them Bypass mode See p 26 K Front Unit Open this when cleaning the inside of the scanner or replacing rollers L Eject Support Open this when loading long documents M Document Eject Extension Support If required pull this out to match the length of loaded docu...

Page 21: ... Job No displayed in the Job No Indicator changes C Start Button This executes the job displayed in the Job No Indicator D Stop Button This stops active jobs E DFR Double Feed Release Button This is lit when a document double feed is detected Pressing this button cancels the double feed detection function allowing you to continue scanning Displayed Error Codes When a scanning error occurs the foll...

Page 22: ...ts of different sizes place the documents so that they cover the entire span of the feed rollers by aligning the centers and leading edges of the documents It is recommended that documents exceeding 356 mm 14 size are fed one sheet at a time Scanning documents before the ink is dry can cause problems with the scanner Always make sure that the ink on a document is dry before scanning it Scanning do...

Page 23: ...s place them to be fed horizontally If you place cards to be fed vertically they may not be ejected properly and cards that get jammed may be damaged when you remove them Embossed cards may not be able to be scanned correctly depending on the type of embossment When scanning cards clear the Detect by Ultrasonic check box in the Feeding tab on the scanner driver settings screen See p 31 Passport Si...

Page 24: ...arating each page 1 Open the document eject tray 2 Pull out the eject support When placing long documents pull out the document eject extension support to match the length of those documents Also stand the eject stopper at the end of the eject support if necessary IMPORTANT Pull out the eject support and document eject extension support 3 Pull out the feed support Open the feed extension support w...

Page 25: ...that may get caught in the scanner while you are using it as this may result in personal injury Be extra careful of neckties and long hair If anything gets caught in the scanner immediately turn OFF the power switch and disconnect the power cord from the power outlet to stop scanning Always smooth out any folds or curls in your documents before placing them into the feeder If the leading edge of a...

Page 26: ...multiple page documents that are fastened together such as invoices place the documents so that the edge that is fastened together is facing down If double feeding occurs press the scanner s DFR button to continue the scan or clear the Detect by Ultrasonic check box in the Feeding tab on the scanner driver settings screen See p 31 Loading passports To scan a passport insert the passport into the c...

Page 27: ...carrier sheet a document jam may occur or the scanner s image correction may not function properly When scanning passports set Dots per inch to 300 dpi or less on the scanner driver settings screen See p 57 The maximum thickness that can be scanned is 4 mm with the passport inserted inside the carrier sheet If the thickness exceeds 4 mm the scanner may break down due to problems such as paper jam ...

Page 28: ...ore scanning Placing Folded Documents Folio Scan enables you to scan documents that are larger than LTR A4 and therefore do not fit in the feeder To use the function fold the document in half lengthwise and place it into the feeder The DR C240 will scan both sides and combine the scanned images into a single image 1 Set the feed selection lever to Bypass mode 2 Opens the scanner driver s Detail Se...

Page 29: ...rtion of the scanned image will be missing at the fold line 7 Place the document with the folded edge facing right and the top edge facing downward IMPORTANT Adjust the document guides to fit the width of the document Otherwise the image may scan as skewed or shifted Hint The side of the folded document facing you will become the right side of the combined image The maximum size for the combined i...

Page 30: ...damaged Be careful to place the document so that it is not skewed When scanning with the Long Document mode paper jam detection may react slowly resulting in damage to the document Be careful to avoid paper jams When scanning long documents make sure to set the feed selection lever to Bypass mode and scan the documents one at a time When scanning large sized documents with the Long Document mode s...

Page 31: ...fed at the same time You can also specify whether to save the scanned image after scanning has finished and continue scanning the document double feed detection ignore function To use the double feed detection function you must first open the scanner driver settings screen and enable double feed detection It is also necessary to set Rapid recovery system to use the double feed detection ignore fun...

Page 32: ... when the double fed documents are ejected When this happens the following error code is displayed in the Job No Indicator of the operating panel Also a message screen is displayed to notify you that a double feed has been detected When this happens stop the scanning in the application and then scan the documents again When using the double feed detection ignore function If a document double feed ...

Page 33: ...ng Panel Description SAVE CONTINUE DFR button Saves the preview image as a scanned image and scans the rest of the document STOP Stop button Discards the preview image and stops scanning DISCARD CONTINUE Start button Discards the preview image and continues scanning Place the double fed document again before clicking this button Double feed detection error code ...

Page 34: ...ided with multiple scanning methods that can be selected according to the purpose and application CaptureOnTouch supports the following scanning methods DR C240 Cloud Service Network Save to folder Save to a specified folder Print Print to a specified printer Send to application Open a scanned image with specified application Send by Attach to E mail start an e mail application and send a new e ma...

Page 35: ...val between the time you press the Start button on the scanner and the time scanning begins is shortened when the Make CaptureOnTouch resident check box is selected in the Basic settings tab of the Environmental settings dialog box For details see Environmental Settings on p 49 Exiting CaptureOnTouch To close the CaptureOnTouch window click at the top of the window This closes the window but Captu...

Page 36: ...dded Standard Scanning Operations Selecting the Select document panel Selecting the Select output panel Start scanning 1 Place the document in the scanner 2 Click the select document panel for the document to be scanned from 1 Select document The selected Select document panel will be displayed in orange To edit scan images see Select document settings on p 45 3 Click the output panel for the scan...

Page 37: ...ortcut A new panel is added in the Scanning Shortcut panel view CAUTION If you configure scanning conditions that consume a large amount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress stop scanning change the scanning conditions and then try scanning again A multiple page scan cannot be ...

Page 38: ...output settings the Open storage folder link may not be displayed Scanning Shortcut Operations Save Scanning Shortcut Scan the document Output the scanned images By adding scanning shortcuts that combine frequently used document selections and outputs you can scan just by clicking the Scanning Shortcut panel Hint If a registered scanning shortcut is assigned as a job you can run shortcut scans usi...

Page 39: ...hat appears selecting the type of Scanning Shortcut 2 The Edit Scanning Shortcut Panel dialog box appears when you click the Edit button 3 Click the Document tab to set the Select document settings Select document settings See p 45 4 Click the Output tab to set the outputs Setting the output See p 47 ...

Page 40: ...nal scan Check it on to display Scan more pages button in the Scan Editing screen to enable continuing scanning Job assignment You can assign a scanning shortcut as a job When a scanning shortcut is assigned as a job an icon for the assigned job No will be displayed in the scanning shortcuts panel Order of output Click each button to configure Adding and Deleting output and Order change 6 Click th...

Page 41: ...nt memory If an error message appears due to insufficient memory while scanning is in progress stop scanning change the scanning conditions and then try scanning again A multiple page scan cannot be saved when it reaches the file size of 2 GB Change the save settings if an error message is displayed Hint If scanning continuously set the next document and click the Scan more pages button to start t...

Page 42: ... by pressing the start button If you place the document use the Job Select button to select the job No to be run and press the Start button CaptureOnTouch starts and scanning starts Hint If the Do not display the main screen when the scan is started with the scanner button checkbox is enabled in the Environmental settings the main CaptureOnTouch window will not be displayed when a scan is started ...

Page 43: ... to discard the edit results and return to the previous scan image Hint If Edit after scanning is disabled in the scanning shortcut settings the edit window will not be displayed Color adjustment Easy settings Tools Description Switches the image selection for the thumbnail area These buttons mean All pages Odd pages and Even pages from the left Indicates the page of the image displayed on the pre...

Page 44: ...ust the brightness and contrast of the image checking the preview image Click the Grayscale button to render the image in grayscale Click the Black and White button to render the image using 2 values black and white When adjustment is finished click the OK button To cancel the adjustment click the Back button Image alignment Click Image alignment to display The preview image or the slider can be u...

Page 45: ...ink to open the save destination folder will be displayed Hint If Enable additional scan is disabled in the scanning shortcut settings the Scan more pages button will not be displayed Select document settings By default CaptureOnTouch enables the Full auto scan setting so scanning is implemented using the scan conditions that match the document To specify the document size color mode and other set...

Page 46: ...log box The settings in the advanced settings dialog box are applied for settings other than the basic items Enable Use advanced settings dialog box to implement advanced scanner settings other than the basic items using the advanced settings dialog box scanner driver To open the scanner driver enable this item and then click the Settings button Hint The driver settings dialog box includes setting...

Page 47: ...and set the desired output Create new Output panel Click the New output button to add a New output panel Click to display the list of panel types The selected type of the panel is created Edit Output panel The Edit output screen opens when you click the button in the Output panel Click the Output tab in the shortcuts editing window Select output method File formats and save locations that can be s...

Page 48: ...w Scanning Shortcut panels When the Edit button is clicked the Scanning Shortcut panel editing dialog will appear The following tabs are on the Edit Scanning Shortcut panel screen Document tab Output Tab Option Tab General Tab About file formats Set the file format of the scanned image When you select a file format other than BMP or PNG the Detail Settings button is enabled allowing you to make th...

Page 49: ...the scanned images Environmental Settings To configure the environmental settings of CaptureOnTouch open the Environmental settings dialog box Click CaptureOnTouch icon in the taskbar and select Environmental settings from the menu The following describes the setting items of each tab displayed in the Environmental settings dialog box Basic settings Tab On the Basic settings tab configure the foll...

Page 50: ...ngs from the backup data Back Up button Back up the settings of CaptureOnTouch to a backup file cot You can store the initial settings of CaptureOnTouch by performing a backup before you first use CaptureOnTouch Restore button Restore the settings from the backup file When using multiple computers you can back up the environmental settings of one computer and then perform a restore on the other co...

Page 51: ...type of log file If you click the Execute button the Save File dialog is displayed The operation slows down if you select Full for Log file type Initialize A confirmation dialog box appears when you click the Initialize button All CaptureOnTouch data are deleted and returned to the default settings ...

Page 52: ...2 Click Select Scanner in the Scan menu 3 Select Canon DR C240 and click OK Hint If Canon DR C240 does not appear reinstall the scanner driver See p 7 4 Set the default paper size and click OK Hint The Configure Device Settings dialog box appears when selecting Canon DR C240 and clicking OK for the first time in the Select Scanner dialog box and when Settings is clicked in the Select Scanner dialo...

Page 53: ...unt of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress exit the application and try scanning again using different scanning condition settings 10 If the placed document is removed the scan will be interrupted and the Continue Scanning dialog box appears To continue scanning add a document an...

Page 54: ...ay help related to the corresponding tab or dialog box Basic tab Configure basic scanning conditions such as the mode page size resolution and scanning side In addition you can click the Area button and specify the area to be scanned Hint Depending on the ISIS compatible application the application may have its own screen for setting scanning conditions If the scanner driver is opened in such an a...

Page 55: ... Image processing tab Set the processing method for scanned images Feeding tab Specify scanner operations related to document feeding Others tab Configure special scan method and image processing settings ...

Page 56: ...remove or process the background color and background surrounding text to enhance the text for easy reading When Advanced Text Enhancement II is selected you can make the text in scanned images easier to read by adjusting the contrast on the Brightness tab Detect automatically detects whether the document is in color grayscale or black and white You can configure advanced settings related to the d...

Page 57: ... blank pages are deleted when images are saved Scanning Documents of Unregistered Page Sizes You can register a non standard page size that has not been registered as a page size by naming and registering it as a custom page size in the Custom Paper Size dialog box which is opened from the Save button on the Basic tab Specifying the Scan Area Configure the following settings when you want to speci...

Page 58: ... If Skip Blank Page is selected the Setting button is enabled and you can adjust the level for judging whether pages are blank When you do not want to scan colored lines and text Specify the color red green blue all colors to be ignored dropped out in the color drop out settings on the Image processing tab and that color will be removed from the scanned image When you want to enhance red Specify R...

Page 59: ...is removed or processed so that the text is emphasized for better readability Advanced Text Enhancement is suitable for a document with a light background color or a document with a non uniform background such as a pattern If the background is uniform it is removed where it surrounds the text and if the background is non uniform it is processed to enhance text readability Advanced Text Enhancement...

Page 60: ...s to the text when scanning a mixture of pages with different text orientations Select Text orientation recognition in Document Orientation on the Others tab The text orientation on each page is detected and the scanned image is rotated in 90 degree increments to correct the orientation When you want to rotate the images of a document placed horizontally to correct the orientation Specify the rota...

Page 61: ...s separated after the next document is placed and scanning is continued For more details about Blank Page and Patchcode see Batch separation using patch code sheets on p 65 When you want to use multistream settings for scanning Multi stream allows you to output multiple different scanned images with a single scan operation and output scanned images with different scanning conditions for each of th...

Page 62: ... in the multistream settings To scan barcodes Installing a barcode module optional allows you to scan barcodes in the document Click the Barcode button on the Others tab to configure barcode scanning conditions See Help for details about settings When you want to remove dots and notches that appear in documents You can remove dots and notches protruding from object outlines that appear in document...

Page 63: ...sh configuring a setting click the Save button of User Preference to save the setting The saved setting is registered to the list You can delete a setting from the list with the Delete button and save or load a configuration file with the Back Up or Restore button ...

Page 64: ... Type Detection Settings dialog box is set to Color or Gray Mode in case of binary in the Settings for in case of binary tab is set to Error Diffusion 3 Not available for setting if Detection mode is set to Color or Gray in the Auto Image Type Detection Settings dialog box Setting value Contrast Detect Automatically O Black and White O Error Diffusion O Advanced Text Enhancement X Advanced Text En...

Page 65: ... and scanning it the scanner can automatically separate files by images of documents containing patchcode sheets or documents after the patchcode sheet Hint This function can be used with the supplied CapturePerfect software Other applications that support this function include ISIS compatible applications It is not supported by TWAIN compatible applications Patchodes are included with this produc...

Page 66: ...heir normal size If patchcodes are enlarged or reduced they may not be recognized correctly When copying provided patchcodes to create different sized patchcodes ensure that the patchcode fits inside the effective range shown in the following diagram Also when copying patchcodes ensure that they are the same size and shade as the original Keep the patchcode sheet clean Take particular care to keep...

Page 67: ...fy a patchcode as a type of batch separation When using CapturePerfect select Patchcode in the Batch Separator settings When using other ISIS compatible applications open the scanner driver settings screen and select Patchcode in Batch Separation on the Others tab Insert the patchcode sheets at the beginning of documents to change file separation ...

Page 68: ...anner To clean the outside of the scanner wipe off any dirt with a cloth that has been dampened with water and thoroughly wrung out and then wipe the scanner dry with a clean dry cloth Cleaning the Inside of the Scanner Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images Use compressed air to periodically clean dust and paper particles from the documen...

Page 69: ...lass dry with a clean dry and soft cloth CAUTION Do not spray water or neutral detergent directly on the scanner Precision mechanisms such as the light source may get wet and cause a malfunction IMPORTANT Scratches on the sensor glass may cause marks on the images as well as feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service representati...

Page 70: ...Remove the retard roller and feed roller from the scanner to clean them and be sure to reattach them to the scanner when cleaning is finished 7 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out 8 Reattach the retard roller and feeding roller See p 74 p 75 9 Close the front unit by gently pushing it up on both sides until it clicks into place Make sure...

Page 71: ... ratio IMPORTANT Log on to Windows as an Administrator 1 Click the Start button and then click All Programs Canon DR C240 and Canon imageFORMULA Utility imageFORMULA Utility starts Hint In Windows 8 1 8 it is registered at the following location 2 Click Canon DR C240 USB and click Properties Scanner properties are displayed 3 Click the Maintenance tab and then change the value of Reduction ratio a...

Page 72: ...ng you to replace the rollers is displayed when the computer is started If this message begins to be displayed at startup purchase an exchange roller kit and replace the worn parts with the consumable parts included in the kit feed roller and retard roller See p 89 for details about the exchange roller kit Furthermore the counter in the scanner that records the number of pages fed also needs to be...

Page 73: ...ever and pull open the front unit toward you Hint The location of each of the consumable parts is shown below 3 When closing the front unit make sure that it is completely closed by gently pressing the left and right until you hear a click Retard roller inside the front unit Feed Roller ...

Page 74: ...74 4 Close the document eject tray Replacing the Feed Roller 1 Open the roller cover 2 Remove the feed roller 3 Install the new feed roller 4 Close the roller cover ...

Page 75: ...er 2 Pull the left lever that secures the retard roller to the scanner and remove the roller 3 Install the new retard roller by inserting the right side first 4 Push the left side of the retard roller to secure it to the scanner 5 Close the roller cover ...

Page 76: ...l Programs Canon DR C240 and Canon imageFORMULA Utility imageFORMULA Utility starts Hint In Windows 8 1 8 it is registered at the following location 2 Click Canon DR C240 USB and click Properties Scanner properties are displayed 3 Click the Maintenance tab and then select Reset The counter for Current Rollers resets ...

Page 77: ...canning or another operation being performed To disable this setting follow the procedure below IMPORTANT Log on to Windows as an Administrator 1 Click the Start button and then click All Programs Canon DR C240 and Canon imageFORMULA Utility imageFORMULA Utility starts Hint In Windows 8 1 8 it is registered at the following location ...

Page 78: ...yed 3 Click the Maintenance tab and then clear the Turn off automatically after 4 hours check box 4 Click OK to close the scanner properties Removing the Document Feed Tray When you will store or otherwise not use the scanner for a long period of time remove the document feed tray ...

Page 79: ... the document guides to fit the documents as closely as possible and load the documents so that they feed straightly 2 Open the document feed extension support and place the document 3 Enable Automatically straightens skewed in the scanner driver settings 4 If many pages have been scanned since roller cleaning clean the rollers If documents still feed askew roller replacement or other maintenance ...

Page 80: ...you want to save all images in JPEG format change the scanning Color Mode to either 24 bit Color or 256 level Gray Problem 9 Multiple pages of scanned images cannot be saved to a single file Solutions Depending on the file format multiple scanned image pages cannot be saved as a single file with CaptureOnTouch When you select Scan Batch to File from the Scan menu in CapturePerfect a dialog box app...

Page 81: ...on the amount of memory used can be contained by turning off Moire Reduction and Prevent Bleed Through Remove Background if they are set to on Problem 12 Double feeding occurs when scanning a document with multiple pages Solutions Press the scanner s DFR button to continue the scan or clear the Detect by Ultrasonic check box on the scanner driver settings screen See p 31 Problem 13 Passport cannot...

Page 82: ...ow if the computer s USB port is not Hi Speed USB 2 0 compliant 5 If using a common USB cable that is not Hi Speed USB 2 0 compliant replace the cable with the supplied compliant cable 6 When the scanner is connected to the computer via a USB hub that is not Hi Speed USB 2 0 compliant remove the hub and connect the scanner directly to the computer If scanned image files cannot be opened in an appl...

Page 83: ...ns CaptureOnTouch The setting configurations can be backed up and restored using Back Up Restore on the Basic settings tab on the Environmental settings dialog box CapturePerfect Scanner setting configurations cannot be copied or backed up in CapturePerfect What rules apply to scanned image file names For both Standard Scanning and Scanning Shortcut the file names of scanned images are set based o...

Page 84: ...lug in can be installed by selecting its checkbox when installing CaptureOnTouch CapturePerfect Scan using the Scan Batch to Printer function Alternatively register a job with a printer selected as the output destination I want to save to other folders CaptureOnTouch In CaptureOnTouch destinations other than Save to folder are provided as a plug in By installing the plug in the scanned image can b...

Page 85: ...ing scanning use the following procedures to clear them CAUTION Be careful when removing jammed paper take care not to cut your hand on the edges of the paper 1 Remove any documents that have been left in the feed Tray 2 Pull the OPEN lever and pull open the front unit toward you Hint The C error code appears in the operating panel when the front unit is open 3 Remove the jammed document Paper jam...

Page 86: ... click After removing the jammed paper check to see if the last page was scanned correctly and then continue scanning Hint When the Rapid recovery system check box is enabled in the scanner driver settings screen you can resume a scanning operation even if it is interrupted by a paper jam by removing the document and resuming from the document that was being fed when the interruption occurred As t...

Page 87: ...p disc See p 7 IMPORTANT Log on to Windows as an Administrator 1 From the Windows task bar click the Start button and then Control Panel 2 Click Uninstall a program The Uninstall or change a program dialog box appears 3 From the Programs list select the software you want to remove and then click Remove The delete confirmation screen appears 4 Click Yes Uninstallation of the software is now complet...

Page 88: ... mm 0 157 or less including carrier sheet Scanning Sensor Contact image sensor Light source LED Scanning Side Simplex duplex Scanning modes Black and White Error Diffusion 256 level Grayscale Advanced Text Enhancement Advanced Text Enhancement II 24 bit Color Scanning resolution Primary Scan Lines x Secondary Scan Lines 100 x 100dpi 150 x 150dpi 200 x 200dpi 240 240dpi 300 x 300dpi 400 x 400dpi 60...

Page 89: ...pports A3 size paper Connecting the unit to this scanner enables you to use this scanner as a flatbed scanner with an automatic document feeder About the Flatbed Scanner Unit 101 Flatbed Scanner Unit 201 The optional Flatbed Scanner Unit 101 201 can be connected to and used with this scanner System requirements The computer must comply with the necessary system requirements of Flatbed Scanner Unit...

Page 90: ...90 Dimensions 231 mm 9 09 291 mm 11 46 603 mm 23 74 363 mm 14 29 ...

Page 91: ...ment 22 Card 27 Folio 28 Loading method 24 Double Feed Detection 31 F Feed roller 72 74 Flatbed scanner unit 101 89 Flatbed scanner unit 201 89 Folio 28 Front unit 73 I Install 7 Bundled software 7 J Job No display 21 Job Select button 21 L Long Document Mode 30 M Multi stream setting 61 O Operating environment 6 Output method 47 P Paper jam 85 Power supply 10 R Roller 70 Cleaning 68 Replace 72 S ...

Page 92: ...92 U Uninstall 87 ...

Page 93: ...LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KONG CANON KOREA BUSINESS SOLUTIONS INC BS TOWER 607 TEHERAN RO GANGNAM GU SEOUL KOREA CANON INDIA PVT LTD 7TH FLOOR TOWER B DLF CYBER TERRACES DLF PH...

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