Canon imageCLASS X LBP1238, Service Manual

Page: 69 / 220

Functional cat-
egory
Sub category Description
Operation in-
struction Operation check E-RDS contacts Remote Monitoring Server to check if there is processing to be exe-
cuted next, and receives the following instructions if any.
• Linkage with CDS
• Debug log transmission
Servicing Notes
• After clearing the Main Controller PCB, initialization of the E-RDS setting (ERDS-DAT) and a communication test (COM-
TEST) need to be performed. If this work is omitted, an error may occur when counters are sent to UGW.
After replacing the Main Controller PCB, all the settings need to be reconfigured.
• Do not change the values of the following service modes unless otherwise instructed.
If they are changed, a communication error will occur with UGW.
• Port number of UGW
[COPIER] > [FUNCTION] > [INSTALL] > [RGW-PORT]
Default: 443
• If the e-Maintenance/imageWARE Remote contract of the device becomes invalid, be sure to turn OFF the E-RDS setting
(E-RDS: 0).
• When the E-RDS function is enabled, a communication test can be performed from [Check Counter] of the Control Panel of
the host machine.
*1
When conducting a communication test from [Check Counter], pay attention to the following points:
• During a communication test, do not take any actions such as pressing a key. Actions are not accepted until the
communication test is completed (actions are ignored).
• When a communication test is being conducted from service mode or from [Check Counter], do not conduct a
communication test from the other. This operation is not guaranteed.
Setting Procedure
■ Preparation
Since this function communicates with the Remote Monitoring server, it is necessary to connect to the external network.
Check the following items, and make the settings if not yet set.
• IP address settings
• DNS server settings
• Proxy server settings
*2
• Installation of CA certificate (arbitrary
*3
)
CAUTION:
• Obtain the information on the network environment from the system administrator of the user.
• When having changed the network settings, turn OF and then ON the main power of the machine.
■ Procedure for Setting E-RDS
1. In the following service mode, select the following service mode to initialize the E-RDS setting values:
• COPIER > FUNCTION > CLEAR > ERDS-DAT
NOTE:
This operation initializes the E-RDS settings to factory setting values.
For the setting values to be initialized, see the section of
“Setting values and data to be initialized” on page 60 .
*1. The user can perform a communication test or browse the result of communication test.
If the communication results in failure, an error code (hexadecimal number, 8 digit) is displayed on the Control Panel.
*2. If authentication is necessary, make the settings of the authentication information as well.
*3. When using a certificate other than those pre-installed in the device
3. Technical Explanation (System)
59