
When a Problem Cannot Be Solved
1647-0EK
If you cannot solve a problem by referring to the information in this chapter, contact your local authorized Canon
dealer or the Canon help line.
Do not disassemble or repair the machine yourself
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If you disassemble or repair the machine yourself, it may not be covered by warranty.
Customer Support (U.S.A.)
If you cannot solve a problem by referring to the information in this chapter, contact the Canon Customer Care
Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is
available 24 hours a day at http://www.canontechsupport.com.
Customer Support (Canada)
Canon Canada Inc., offers a full range of customer technical support options
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:
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To perform step-by-step troubleshooting, send an e-mail to technical support, download drivers or support
documents, or view answers to frequently asked questions, visit http://www.canon.ca/.
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Free live technical support is available from 9 A.M. to 8 P.M. EST, Monday through Friday (excluding holidays),
for products still under warranty 1-800-OK-CANON.
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To find the location of the authorized service facility nearest you, visit http://www.canon.ca/ or call 1-800-OK-
CANON.
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If the problem cannot be corrected via these technical support options, repair options are available from the
technical support personnel via the Web site at http://www.canon.ca/.
*
Available support options are subject to change without notice.
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When Contacting Canon
When contacting us, have the following information ready:
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Product name (MF735Cdw / MF733Cdw / MF731Cdw / MF634Cdw / MF632Cdw)
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Dealer where you purchased the machine
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Details about your problem (such as what you did and what happened as a result)
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Serial number (found on the label on the back side of the machine)
MF735Cdw / MF733Cdw / MF731Cdw
MF634Cdw / MF632Cdw
Troubleshooting
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Summary of Contents for imageCLASS MF735Cdw
Page 84: ... Menu Preferences Network Device Settings Management On Setting Up 76 ...
Page 164: ...Basic Operations 156 ...
Page 181: ...5 Select Apply LINKS Basic Operation P 128 Basic Operations 173 ...
Page 223: ... Sending and Receiving Faxes via the Internet Using Internet Fax I Fax P 247 Faxing 215 ...
Page 323: ...Sending I Faxes P 248 Scanning 315 ...
Page 326: ...LINKS Checking Status and Log for Scanned Originals P 301 Scanning 318 ...
Page 329: ...LINKS Using ScanGear MF P 322 Scanning 321 ...
Page 352: ...6 Click Fax Fax sending starts Linking with Mobile Devices 344 ...
Page 358: ...Updating the Firmware 437 Initializing Settings 439 Managing the Machine 350 ...
Page 434: ...LINKS Remote UI Screen P 420 Managing the Machine 426 ...
Page 436: ...5 Click Edit 6 Specify the required settings 7 Click OK Managing the Machine 428 ...
Page 609: ...5 Select Apply Maintenance 601 ...
Page 623: ...Troubleshooting 615 ...
Page 721: ... Import Export of the Setting Data See Setting Menu List P 442 Appendix 713 ...
Page 727: ...Appendix 719 ...
Page 767: ... 18 MD4 RSA Data Security Inc MD4 Message Digest Algorithm ...