
Common Problems
1647-0E0
If you encounter problems when using the machine, check the items in this section before contacting us. If the
problems persist, contact your local authorized Canon dealer or the Canon help line.
Check the Following
Is the machine turned ON? Is the power cord connected?
●
If the machine is turned ON but does not respond, turn it OFF, check whether the power cord is connected
correctly, and turn it back ON. For information on connecting the power cord, see Getting Started.
Manuals and Their Contents(P. 722)
Are the phone cord, LAN cable and USB cable connected correctly?
●
Check whether these cables are connected correctly. Use care not to mistake the phone cord's port for the
other cables' ports.
Connecting the Telephone Line(P. 82)
Parts and Their Functions(P. 103)
Is sleep mode activated?
●
If you leave the machine unattended for a specific period of time, it enters sleep mode for power
conservation, not allowing you to operate it.
To cancel sleep mode, press
.
Is any message displayed on the screen?
●
If a problem occurs, a message is displayed. Countermeasures for Each Message(P. 644)
If a problem persists even after checking
Click the link that corresponds to the problem.
Installation/Settings Problems(P. 617)
Copying/Printing Problems(P. 621)
Faxing/Telephone Problems(P. 624)
Troubleshooting
616
Summary of Contents for imageCLASS MF735Cdw
Page 84: ... Menu Preferences Network Device Settings Management On Setting Up 76 ...
Page 164: ...Basic Operations 156 ...
Page 181: ...5 Select Apply LINKS Basic Operation P 128 Basic Operations 173 ...
Page 223: ... Sending and Receiving Faxes via the Internet Using Internet Fax I Fax P 247 Faxing 215 ...
Page 323: ...Sending I Faxes P 248 Scanning 315 ...
Page 326: ...LINKS Checking Status and Log for Scanned Originals P 301 Scanning 318 ...
Page 329: ...LINKS Using ScanGear MF P 322 Scanning 321 ...
Page 352: ...6 Click Fax Fax sending starts Linking with Mobile Devices 344 ...
Page 358: ...Updating the Firmware 437 Initializing Settings 439 Managing the Machine 350 ...
Page 434: ...LINKS Remote UI Screen P 420 Managing the Machine 426 ...
Page 436: ...5 Click Edit 6 Specify the required settings 7 Click OK Managing the Machine 428 ...
Page 609: ...5 Select Apply Maintenance 601 ...
Page 623: ...Troubleshooting 615 ...
Page 721: ... Import Export of the Setting Data See Setting Menu List P 442 Appendix 713 ...
Page 727: ...Appendix 719 ...
Page 767: ... 18 MD4 RSA Data Security Inc MD4 Message Digest Algorithm ...