Canon imageCLASS MF6500 Series Advanced Manual Download | Manualshive

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Table of Contents

Advanced Fax
Features

Advanced Copy
Features

System Monitor

Reports and Lists

Troubleshooting

Customer Support

■

Customer Support (U.S.A)

Your machine is designed with the latest technology to provide
trouble-free operation. If you encounter a problem with the
machine’s operation, try to solve it by using the information in
this chapter. If you cannot solve the problem or if you think your
machine needs servicing, contact Canon Customer Care Center
at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M.
EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on
Saturday. 24 hour online support is also available at the website
http://www.canontechsupport.com/

■

Customer Support (Canada)

Canon Canada Inc., offers a full range of customer technical
support options*:

– For step-by-step troubleshooting, e-mail technical support,

the latest driver or document downloads, and answers to
frequently asked questions visit http://www.canon.ca/

– Automated step-by-step telephone support on most current

products 24 hours, 7 days a week 1-800-652-2666

– Free live technical support 9 A.M. to 8 P.M. EST Monday

through Friday (excluding holidays) for products still under
warranty 1-800-652-2666

– The location of the authorized service facility nearest you visit

http://www.canon.ca/ or 1-800-652-2666

– If the problem cannot be corrected by using one of the above

technical support options, repair options are available at the
time of your call to the live technical support number above or
via the website at http://www.canon.ca/

* Support program specifics are subject to change without notice.

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Summary of Contents for imageCLASS MF6500 Series

Page 1: ...Next Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Advanced Fax Features Advanced Copy Features Network Remot...

Page 2: ...ures Scanner Driver Guide Indicates the manual is supplied in PDF format in the accompanying CD ROM To view the manuals in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Ac...

Page 3: ...d transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherw...

Page 4: ...git code Coded Speed Dialing Basic Guide Specify multiple recipients with a single key Group Dialing Basic Guide Look up a particular recipient Address Book Dialing p 1 3 Redial when the line is busy...

Page 5: ...AA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 AAAA AAAA AAAA AAAA 1 Make two sided copies Two Sided Copy p 2 3 Copy two documents on one sheet 2 on 1 Combination p 2 5 Print a docume...

Page 6: ...ts Manuals for the Machine i Legal Notices ii Things You Can Do iii How to Use This Guide xi Using the Top Page xi Using the Chapter Topic List xii 1 Advanced Fax Features MF6550 MF6560 MF6580 Only 1...

Page 7: ...1 8 Setting Receive Mode 1 8 Memory Reception 1 10 Remote Reception 1 12 Printing Received Documents 1 13 Additional Fax Modes 1 15 Broadcasting 1 15 Delayed Sending 1 15 Sending Two Sided Documents...

Page 8: ...10 Settings from the Operation Panel of the Machine 3 10 Settings Using ARP PING Commands 3 12 Settings Using NetSpot Device Installer 3 13 Protocol Settings 3 16 Settings from the Operation Panel of...

Page 9: ...s and Information 4 6 Job Management 4 7 Managing Print Jobs 4 7 Viewing the Print Log 4 8 Viewing the Activity Log 4 9 Managing the Address Book 4 10 Viewing and Editing One Touch or Coded Speed Dial...

Page 10: ...chine Status 5 2 Checking Transmission Reception Results MF6550 MF6560 MF6580 Only 5 2 Checking and Deleting Transmitting Received Documents Stored in Memory MF6550 MF6560 MF6580 Only 5 2 Checking and...

Page 11: ...hooting 7 1 General Problems 7 2 Paper Feeding Problems 7 4 Faxing Problems MF6550 MF6560 MF6580 Only 7 5 Sending Problems 7 5 Receiving Problems 7 9 Copying Problems 7 14 Printing Problems 7 15 Telep...

Page 12: ...xt Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Advanced Fax Features Advanced Copy Features Network Remote...

Page 13: ...ix 1 Advanced Fax Features MF6550 MF6560 MF6580 Only Dialing Features 1 3 Using Address Book 1 3 Redialing 1 4 Switching Temporarily to Tone Dialing 1 5 Dialing an Overseas Number With Pauses 1 6 Opti...

Page 14: ...notes you should keep in mind when using the machine WARNING Indicates a warning that may lead to death or serious injury if not observed CAUTION Explains how to avoid actions that could injure you o...

Page 15: ...pendix 1 Advanced Fax Features MF6550 MF6560 MF6580 Only Dialing Features 1 3 Using Address Book 1 3 Redialing 1 4 Switching Temporarily to Tone Dialing 1 5 Dialing an Overseas Number With Pauses 1 6...

Page 16: ...tents Index Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Additional Fax Modes 1 15 Broadcasting 1 15 Delayed Sending 1 15 Se...

Page 17: ...numeric key to enter the first letter of the recipient s name For example if you want to search for a name that starts with the letter H press 4 GHI once or twice Entries starting with the letter you...

Page 18: ...r When you set the documents on the platen glass use or to select the document size then press Start for each document When scanning is complete press OK to start dialing NOTE When TIME OUT is set to...

Page 19: ...ng use the procedure below to switch to tone dialing to use information services e g banks airline reservations and hotel reservations NOTE To talk to the other party you will need to connect an exter...

Page 20: ...n the fax telephone number represents a certain amount of pause time set in the PAUSE TIME menu For a longer pause press Pause again 5 Use the numeric keys to dial the country code the area code and t...

Page 21: ...s or to select ON then press OK 7 Confirm that INTERNATIONAL is displayed then press OK 8 Press or to select the most effective transmission option then press OK DOMESTIC Normally select this option L...

Page 22: ...een fax and voice calls automatically For optional settings see FaxTel Optional Settings on p 1 9 AnsMode Receives faxes automatically and records voice messages DRPD Distinctive Ring Pattern Detectio...

Page 23: ...INGS then press OK 4 Use or to select FAX TEL OPT SET then press OK 5 Confirm that RING START TIME is displayed then press OK 6 Use or the numeric keys to select the duration 0 to 30 seconds for which...

Page 24: ...then press OK DOUBLE RING SHORT SHORT LONG SHORT LONG SHORT OTHER RING TYPE NORMAL RING 6 Press Stop to return to standby mode Memory Reception The machine automatically receives faxes in memory when...

Page 25: ...mory reception report 10 Confirm that MEMORY RX TIME is displayed then press OK Perform steps 10 to 15 to specify the period of memory reception 11 Use or to select ON then press OK 12 Confirm that ME...

Page 26: ...ed by someone else NOTE This function is not available when ENERGY IN SLEEP in COMMON SETTINGS is set to LOW Registering Remote Reception ID Follow this procedure if you want to change the default rem...

Page 27: ...mage Reduction You can print received documents in a reduced size 1 Press Additional Functions 2 Use or to select FAX SETTINGS then press OK 3 Use or to select PRINTER SETTINGS then press OK 4 Confirm...

Page 28: ...duces the document vertically only HORIZ VERTICAL Reduces the document both horizontally and vertically 11 Press Stop to return to standby mode Two Sided Printing You can print received documents on b...

Page 29: ...e numeric keys one touch speed dialing key coded speed dialing code or address book dialing to enter a recipient 4 Repeat step 3 to enter all required recipients up to 124 then press Start NOTE You ca...

Page 30: ...ed Documents You can set the machine to automatically turn over two sided documents in the ADF and scan each side separately 1 Set documents in the ADF 2 Press FAX 3 Press Two Sided 4 Use or to select...

Page 31: ...ng Appendix Canceling Fax Jobs Cancel an ongoing job sending or receiving as follows 1 Press Stop 2 When the STOP KEY PRESSED message appears press OK When the CANCEL DURING TX RX message appears pres...

Page 32: ...Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix 2 Advanced Copy Features Advanced Copy Features 2 2 Collate Copy 2 2 Reserved Copy 2 3 Two S...

Page 33: ...ATE in STANDRD SETTINGS in COPY SETTINGS skip steps 3 and 4 3 Press Collate COLLATE appears in the LCD 4 Use or to select ON then press OK 5 Use the numeric keys to enter the desired copy quantity 1 t...

Page 34: ...ents 2 Press COPY 3 Set the desired copy mode and quantity 1 to 99 then press Start You can reserve up to 5 copy jobs with different settings for each job Two Sided Copying Two sided copying enables y...

Page 35: ...NDAR TYPE then press OK BOOK TYPE The front and back sides of the copy will have the same top bottom orientation CALENDAR TYPE The front and back sides of the copy will have opposite top bottom orient...

Page 36: ...2 Press COPY 3 Press Two Sided 4 Use or to select 2 1 SIDED then press OK 5 Use or to select BOOK TYPE or CALENDAR TYPE then press OK BOOK TYPE The front and back sides of the document have the same...

Page 37: ...OK 7 Use the numeric keys to enter the desired copy quantity 1 to 99 8 Press Start To cancel all settings press Reset NOTE When you set the document on the platen glass press Start for each document...

Page 38: ...frame lines that appear around the copy when the document is smaller than the selected paper size 1 Set documents 2 Press COPY 3 Press Frame Erase 4 Use or to select ORIGINAL FR then press OK 5 Use o...

Page 39: ...t appear when copying facing pages in a book or bound document onto a single sheet of paper 1 Set documents 2 Press COPY 3 Press Frame Erase 4 Use or to select BOOK FRAME then press OK 5 Use or to sel...

Page 40: ...ss COPY 3 Press Frame Erase 4 Use or to select BINDING HOLE then press OK 5 Use or to specify the location of the binding holes LEFT RIGHT TOP or BOTTOM then press OK 6 Use to set the binding hole era...

Page 41: ...I System Monitor Reports and Lists Troubleshooting Appendix Canceling Copy Jobs Cancel an ongoing job as follows 1 Press Stop 2 When the STOP KEY PRESSED message appears press OK When the CANCEL COPYI...

Page 42: ...orts and Lists Troubleshooting Appendix 3 Network MF6580 Only System Requirements 3 3 Using a TCP IP Network 3 4 Interface Settings 3 5 Communication Environment Setup 3 7 Preparation for Protocol Set...

Page 43: ...gs 3 16 Settings from the Operation Panel of the Machine 3 16 Settings Using a Web Browser Remote UI 3 19 Setting Up a Computer for Printing Sending a Fax 3 22 Machine Connection Method LPD Raw 3 22 P...

Page 44: ...dows Me Microsoft Windows 2000 Server Microsoft Windows 2000 Professional Microsoft Windows XP Home Edition Microsoft Windows XP Professional Microsoft Windows Server 2003 Computers Windows IBM PC com...

Page 45: ...for communication between the machine and computers on your network To specify the settings use Machine s operation panel Web browser Remote UI 4 Preparation for Protocol Settings See p 3 10 Specify t...

Page 46: ...press OK 6 Use or to select the desired detection method then press OK AUTO Automatically determines the communication mode Half duplex Full duplex and Ethernet type 10Base T 100Base TX Skip to step...

Page 47: ...on type then press OK 10 BASE T Establish a 10Base T network connection 100 BASE TX Establish a 100Base TX network connection 11 Press Stop to return to standby mode 12 Restart the machine Device USB...

Page 48: ...TEM SETTINGS then press OK 3 Use or to select NETWORK SETTINGS then press OK 4 Confirm that TCP IP SETTINGS is displayed then press OK 5 Use or to select USE HTTP then press OK 6 Use or to select ON t...

Page 49: ...n press OK NOTE If you want to use a Canon printer driver or utility select ON for both USE SNMP and DEDICATED PORT You can restrict the IP addresses of computers on which items can be set or browsed...

Page 50: ...ORT You can restrict the IP addresses of computers on which items can be set or browsed If you restrict the IP addresses it is not possible to use the Remote UI to set or browse detailed information o...

Page 51: ...cks whether DHCP BOOTP or RARP is being used and then allocates the IP address using the first available setting method Because the machine s IP address is automatically allocated at this time it is n...

Page 52: ...cates a fixed IP address to the machine Skip to step 9 6 Use or to select ON then press OK 7 Use or to select the desired protocol DHCP BOOTP or RARP then press OK 8 Use or to select ON then press OK...

Page 53: ...Start up the MS DOS prompt or the Command prompt 2 Execute the following command to add a static entry to the arp table arp s IP Address MAC Address IP Address Specify the IP address you want to alloc...

Page 54: ...achine into the CD ROM drive 2 Double click the My Computer icon on the desk top right click the CD ROM drive icon select Open 3 In the NetSpot_Device_Installer folder on the CD ROM run nsdi 4 From th...

Page 55: ...d device belongs to Product Type Select the product name of your machine If the product name of your machine is not displayed select imageCLASS MF6580 6560 Frame Type Select Ethernet II IP Address Set...

Page 56: ...Reports and Lists Troubleshooting Appendix 8 Confirm the settings you specified click OK 9 When the following message box appears click OK Subnet Mask Enter the subnet mask used for the TCP IP networ...

Page 57: ...ol settings using NetSpot Console you must log in as Administrator For instructions on how to use NetSpot Console see online help for NetSpot Console If you change the IP address etc on the web browse...

Page 58: ...Does not use Raw Skip to step 14 10 Confirm that PORT NO is displayed then press OK 11 Use the numeric keys to enter the port number then press OK 12 Confirm that USE BIDIRECTIONAL is displayed then...

Page 59: ...t steps 19 to 23 After you specified the END IP ADDRESS of IP ADDRESS 4 confirm that RX MAC ADD SET is displayed press OK then skip to step 26 24 Use Additional Functions so that SET IP ADD RANGE in T...

Page 60: ...hen press OK 3 Use or to select NETWORK SETTINGS then press OK 4 Use or to select STARTUP TIME SET then press OK 5 Use or to set the time period required to delay the startup of network communications...

Page 61: ...e starting more than one Remote UI at the same time only the last setting specified will be valid It is recommended that you start only one Remote UI 1 Start the web browser enter the IP address of th...

Page 62: ...ngs 6 In Use LPD specify whether to display the current print setting by using an LPD application 7 In Raw Settings specify whether to display the current print setting by using a Raw application 8 In...

Page 63: ...ion The machine destination setting differs depending on the print application used for printing Use the following information as a guide to determine the print application you are using and then perf...

Page 64: ...Printer Ports dialog box by clicking Add Port 5 From Available ports types select Standard TCP IP Port click New Port The Add Standard TCP IP Printer Port Wizard starts 6 Click Next 7 In Printer Name...

Page 65: ...e to close the Printer Ports dialog box If you want to use Raw skip to step 11 10 In the printer properties dialog box click Configure Port Click LPR under Protocol enter a print queue in Queue Name u...

Page 66: ...XP Professional Server 2003 click start on the Windows task bar Printers and Faxes For Windows XP Home Edition click start on the Windows task bar Control Panel Printers and Other Hardware Printers an...

Page 67: ...ser Remote UI on p 3 19 For using Remote UI see Displaying Device Status and Information on p 4 6 Machine Management Using NetSpot Device Installer NetSpot Device Installer is utility software for spe...

Page 68: ...te UI MF6580 Only System Requirements 4 3 Using the Remote UI 4 4 Starting the Remote UI 4 4 Displaying Device Status and Information 4 6 Job Management 4 7 Managing Print Jobs 4 7 Viewing the Print L...

Page 69: ...etwork Remote UI System Monitor Reports and Lists Troubleshooting Appendix Import Export Function 4 17 Saving the Address Book 4 17 Loading an Address Book 4 18 Saving Additional Functions Settings in...

Page 70: ...following system environments Windows OS Microsoft Windows 98 98SE Microsoft Windows Me Microsoft Windows NT Workstation 4 0 Service Pack 3 or later Microsoft Windows 2000 Professional Microsoft Wind...

Page 71: ...not know the IP address consult with your network administrator See Chapter 3 Network 1 Start the web browser 2 Enter the IP address of the machine in Address or Location press Enter on the keyboard...

Page 72: ...ys the current status of the machine etc B Takes you to the Remote UI top page C Updates refreshes the currently displayed screen with the latest information D Displays the online help for the Remote...

Page 73: ...ears under Device Status Displays the remaining amount of paper in the various paper sources and any error messages To check details of errors click Error Information Information Displays information...

Page 74: ...E If you log in using End User Mode and Permit End user s Job Operation in Add Func is set to OFF you cannot delete any print jobs When Permit End user s Job Operation is set to ON you can delete prin...

Page 75: ...e Select check box next to the desired job click NOTE You cannot recover the job once it is deleted Viewing the Print Log The Remote UI enables you to view the Print Log of print jobs The Print Log sh...

Page 76: ...The Remote UI enables you to view the Activity Log of fax jobs The Activity Log shows up to 40 recent facsimile transactions 1 Click Job Status select Activity Log from the menu that appears under Job...

Page 77: ...ditions and changes to each item of the Address NOTE You can edit the Address only when you are in the Administrator Mode Viewing and Editing One Touch or Coded Speed Dialing You can use the Remote UI...

Page 78: ...dialing number select the Select check box next to the number to delete click NOTE You cannot recover the number once it is deleted 3 To view the information registered for one touch or coded speed d...

Page 79: ...Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix 4 To edit the information click Edit 5 To store the values you entered click OK To specify group dialing click any number fo...

Page 80: ...nitor Reports and Lists Troubleshooting Appendix To register all the destinations for the group select One touch Speed Dial or Coded Dial from the drop down list select the Select check box next to th...

Page 81: ...ing System Settings Customizing System Information The Remote UI enables you to specify the machine s system settings NOTE You can also access the System Setting from the Operation Panel of the machin...

Page 82: ...ess to Destinations screen is displayed Specify the necessary fields click OK Restrict New Address This mode enables you to restrict the sending of documents to addresses which do not exist in the Add...

Page 83: ...dex Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix To set the System Manager password Click Register Password The Register Pas...

Page 84: ...exchange and is available only through the Remote UI CAUTION The Import Export operation may take more than a few minutes to complete Do not turn the machine s main power OFF until the operation is co...

Page 85: ...ad address books into the machine from saved files NOTE When you register the contents of a new file the currently registered addresses are overwritten by the new address list Do not load the address...

Page 86: ...Index Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix 2 Click Import 3 Click Browse select the file to import click OK NOTE Do...

Page 87: ...aving Additional Functions Settings in Files Export You can store Additional Functions settings as a file in your computer 1 Click Add Func select Import Export from the menu that appears under Add Fu...

Page 88: ...ote UI System Monitor Reports and Lists Troubleshooting Appendix Loading Additional Functions Settings Files Overwrite Import You can load Additional Functions settings into the machine from saved fil...

Page 89: ...s settings are imported Network Settings are automatically overwritten The machine must be restarted to enable the imported Additional Functions settings After importing turn OFF the main power switch...

Page 90: ...You can also access these setting menus from the Operation Panel of the machine For details see Chapter 13 Machine Settings in the Basic Guide 1 Click Add Func select Common Settings from the menu th...

Page 91: ...or Reports and Lists Troubleshooting Appendix 5 System Monitor Checking Job and Machine Status 5 2 Checking Transmission Reception Results MF6550 MF6560 MF6580 Only 5 2 Checking and Deleting Transmitt...

Page 92: ...to view the required transmission reception result 4 Press Stop to return to standby mode NOTE If you set CHECKING THE LOG to OFF in SYSTEM SETTINGS transmission reception result does not appear in th...

Page 93: ...K 7 Press Stop to return to standby mode Checking and Deleting Copy Jobs 1 Press System Monitor 2 Confirm that COPY STATUS is displayed then press OK 3 Use or to scroll through the job list When you d...

Page 94: ...Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix 6 Reports and Lists Summary of Reports and Lists 6 2 Printing Reports Automatically MF6...

Page 95: ...ORT SETTINGS To print 1 TOUCH LIST 2 and CODED DIAL LIST 2 select the appropriate option under ADD BOOK DETAILS in LIST PRINT located in REPORT SETTINGS Report List Description 1 TOUCH LIST Lists the...

Page 96: ...r to select REPORT SETTINGS then press OK 3 Confirm that SETTINGS is displayed then press OK 4 Confirm that TX REPORT is displayed then press OK 5 Use or to select the setting you want then press OK P...

Page 97: ...ansaction OK Transmission successful NG Transmission failed STOP Transmission manually canceled before completion BUSY NO SIGNAL The line is busy or the recipient does not answer your call Error code...

Page 98: ...ration PGS Number of pages received RESULT Result of transaction OK Reception successful NG Reception failed STOP Reception manually canceled before completion Error code For descriptions of error cod...

Page 99: ...sion and reception results listed chronologically ON Prints a report with the transmission and reception results separated in a report 9 Press Stop to return to standby mode Report Items The following...

Page 100: ...ng Appendix 7 Troubleshooting General Problems 7 2 Paper Feeding Problems 7 4 Faxing Problems MF6550 MF6560 MF6580 Only 7 5 Sending Problems 7 5 Receiving Problems 7 9 Copying Problems 7 14 Printing P...

Page 101: ...ed on A Turn on the main power switch The Error indicator comes on Q Does the machine feed paper correctly or is there paper in the cassette or multi purpose tray A Clear the paper jam or load paper i...

Page 102: ...ooting Appendix Nothing appears in the LCD Q Is the power cord plugged in securely A Unplug the machine and wait for 5 seconds then plug it back in If the LCD still remains blank contact Canon Custome...

Page 103: ...ine Q Is the paper loaded correctly A Make sure the paper is correctly loaded See Set Up the Machine in the Starter Guide Q Does the machine contain too many sheets A Make sure you load the correct qu...

Page 104: ...ine is ready Q Is the machine set for the correct telephone line type A Make sure the machine is set for the correct telephone line type See Set the Machine for Sending Faxes in the Starter Guide Q Is...

Page 105: ...being sent from memory A Allow time for the documents to finish sending Q Has an error occurred during transmission A Check the LCD for an error message See Chapter 12 Troubleshooting in the Basic Gui...

Page 106: ...g Data indicator lit A The external phone is busy Please wait until the external phone becomes free Memory fills up immediately when you try to send Q Are you sending with the resolution set to SUPER...

Page 107: ...n set to FINE SUPER FINE or ULTRA FINE A Setting the resolution to STANDARD reduces the sending time Q Is Error Correction Mode ECM set to ON A Because ECM corrects errors during a transmission any pr...

Page 108: ...Has an error occurred during reception A Check the LCD for an error message See Chapter 12 Troubleshooting in the Basic Guide A Print an Activity Report and check for an error See ACTIVITY REPORT on p...

Page 109: ...in the Starter Guide Q Can the sender s machine send the CNG signal which tells your machine that the incoming call is a fax call A Some machines cannot send this signal In such cases receive the fax...

Page 110: ...he scanning components of the machine are clean Q Is the machine in toner saver mode A Set TONER SAVER MODE to OFF in COMMON SETTINGS See Chapter 13 Machine Settings in the Basic Guide Faxes do not pr...

Page 111: ...ms However if the telephone lines are in poor condition you may have to try again Q Is the sender s machine functioning properly A Ask the sender to check that the scanning components of the machine a...

Page 112: ...the tone dialing Q Were there any instructions from the sender such as to set to receive A Just before receiving press Start Errors occur frequently while receiving Q Are the telephone lines in poor...

Page 113: ...See Set Up the Machine in the Starter Guide Q Is the toner cartridge installed properly A Make sure the toner cartridge is installed properly See Set Up the Machine in the Starter Guide A Make sure t...

Page 114: ...rectly A Make sure the paper is correctly loaded in the machine See Set Up the Machine in the Starter Guide A Make sure the paper delivery slot is free of obstructions Paper jams occur Q Is the correc...

Page 115: ...py Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix Printout has vertical white streaks Q Is toner low or unevenly distributed A Redistribute the toner inside the c...

Page 116: ...rned on Q Is the main power switch turned on A Turn on the main power switch Q Is the machine set for the correct telephone line type A Make sure the machine is set for the correct telephone line type...

Page 117: ...are properly set up If the IP addresses are set using DHCP BOOTP or RARP make sure they are operating Q Is the computer that is printing properly set up A Make sure the proper printer driver is instal...

Page 118: ...nd cable properly connected A Check that the machine is connected to the network using the proper cable then restart the machine See Installing Uninstalling Software in the Starter Guide Q Is the comp...

Page 119: ...ttp www canontechsupport com Customer Support Canada Canon Canada Inc offers a full range of customer technical support options For step by step troubleshooting e mail technical support the latest dri...

Page 120: ...7 8 TOP Back Previous Next 8 1 Table of Contents Index Advanced Fax Features Advanced Copy Features Network Remote UI System Monitor Reports and Lists Troubleshooting Appendix 8 Appendix Glossary 8 2...

Page 121: ...r does not answer the machine waits the specified time and dials again B bps Bits per second Refers to the speed with which a fax machine sends and receives data BOOTP BOOTstrap Protocol A protocol th...

Page 122: ...the LCD when you register numbers and names in the machine D Delayed sending The ability to send a document at a preset time in the future You do not have to be in your office to use delayed sending...

Page 123: ...nsmission is automatically received If the call is from a telephone the machine rings to let you know so you can pick up the handset With this feature one telephone line can be shared by both the tele...

Page 124: ...to communicate with each other The machine features a USB interface which makes it compatible with IBM and similar personal computers Interface cable The cable used to create the interface between a...

Page 125: ...t indicates an incoming fax transmission from another machine Just press Start to receive the incoming fax Manual redialing When you use regular dialing you can redial a number manually simply by pres...

Page 126: ...one computer to and from another computer over a TCP IP network The File Transfer Protocol also governs the client program with which the user transfers files DHCP Dynamic Host Configuration Protocol...

Page 127: ...ots in the mosaic of color dots constitutes one raster graphic In a printer a raster graphic is used as the master image from which a page is printed because the image can be transferred to paper by p...

Page 128: ...n be printed Rotary pulse A telephone dialing system where a dial is rotated to send pulses to the telephone switching system In pulse dialing you hear clicks In touch tone dialing the most common dia...

Page 129: ...uters can be connected The switching hub forwards a data packet from the network to the appropriate computer according to the packet s address Conventional hubs simply send every packet to every conne...

Page 130: ...standard way of specifying the location of an object usually a web page on the Internet The URL for a web page would look something like this http www w3 org default html Here http indicates that a w...

Page 131: ...ob 1 17 Delayed sending 5 2 Coded speed dialing 1 6 4 10 D Delayed sending 1 15 DRPD 1 10 F Fax Tel Optional settings 1 9 FaxOnly 1 8 H Help button 4 5 J Job Status button 4 5 M Manual 1 8 Memory rece...

Page 132: ...ANON COMMUNICATION IMAGE FRANCE S A S 12 rue de I Industrie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10...

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