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General Problems
The machine has no power.
Q
Is the power cord plugged in securely?
A
Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q
Is the power cord supplying power?
A
Use a different power cord, or test the cord for
continuity using a voltmeter.
Q
Is the main power switch turned on?
A
Turn on the main power switch.
The Error indicator comes on.
Q
Does the machine feed paper correctly, or is
there paper in the cassette or multi-purpose
tray?
A
Clear the paper jam, or load paper in the cassette
or multi-purpose tray. (For instructions on clearing
paper jam, see Chapter 12, “Clearing Jams,” in the
Basic Guide. For instructions on loading paper, see
“Set Up the Machine,” in the Starter Guide.)
A
If the machine has no paper jam, or paper is
loaded in the cassette or multi-purpose tray, turn off
the machine and wait for more than 10 seconds,
then turn it on again. If the problem is fixed, the
Alarm indicator will turn off, and the LCD will return
to standby mode. If the Alarm indicator remains
flash, unplug the machine, and contact Canon
Authorized Service Facilities or the Canon
Customer Care Center.
