Canon imageCLASS MF4890dw, Service Manual, Page: 482 / 511

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Error Codes > Error Codes
Error Codes > Error Codes
Error Codes
Code Detection description Remedy
E000 0000
Fixing Assembly does not
start up within specified
time.
When the same error repeatedly occurs after several
times of turning the power OFF/ON, execute the
following remedies.
(1) Check that the heater resistance measured between
1PIN and 2PIN of the cable (J101) on the Main
Controller Board is in the following range. Replace
the Fixing Assembly when the resistance value is
abnormal.
[1] 120 V machine - Heater resistance: 16.0 Ω ±7%
[2] 230 V machines - Heater resistance: 53.8 Ω ±7%
(2) Check the connection of connector (J101) on the
Engine Controller Board.
(3) Check the connection of connector (J552) on Engine
Controller Board.
(4) Replace the Fixing Assembly.
(5) Replace the Engine Controller Board.
E001 0000 Abnormal high-
temperature detection
When the same error repeatedly occurs after several
times of turning the power OFF/ON, execute the
following remedies.
(1) Check that the heater resistance measured between
1PIN and 2PIN of the cable (J101) on the Main
Controller Board is in the following range. Replace
the Fixing Assembly when the resistance value is
abnormal.
[1] 120 V machine - Heater resistance: 16.0 Ω ±7%
[2] 230 V machines - Heater resistance: 53.8 Ω ±7%
(2) Check the connection of connector (J101) on the
Engine Controller Board.
(3) Check the connection of connector (J552) on Engine
Controller Board.
(4) Replace the Fixing Assembly.
(5) Replace the Engine Controller Board.
Code Detection description Remedy
E003 0000 Abnormal low-temperature
detection
When the same error repeatedly occurs after several
times of turning the power OFF/ON, execute the
following remedies.
(1) Check that the heater resistance measured between
1PIN and 2PIN of the cable (J101) on the Main
Controller Board is in the following range. Replace
the Fixing Assembly when the resistance value is
abnormal.
[1] 120 V machine - Heater resistance: 16.0 Ω ±7%
[2] 230 V machines - Heater resistance: 53.8 Ω ±7%
(2) Check the connection of connector (J101) on the
Engine Controller Board.
(3) Check the connection of connector (J552) on Engine
Controller Board.
(4) Replace the Fixing Assembly.
(5) Replace the Engine Controller Board.
E004 0000 Fixing power supply drive
circuit error
When the same error repeatedly occurs after several
times of turning the power OFF/ON, execute the
following remedies.
(1) Replace the Engine Controller Board.
(2) Replace the Fixing Assembly.
E100 0001
Error detection on any
of scanner motor, laser
unit, and BD detection at
scanner area.
When the same error repeatedly occurs after several
times of turning the power OFF/ON, execute the
following remedies.
(1) Replace the Laser Scanner Unit.
(2) Replace the Engine Controller Board.
E196 2000
ROM read/write error (Error
in storing each setting
values for user mode /
service mode / factory
mode)
When the same error repeatedly occurs after several
times of turning the power OFF/ON, execute the
following remedies.
(1) Update the set of the Controller Firmware
(2) Replace the Main Controller Board.
E202 0002 Contact Sensor HP error,
Failure in return
When the same error repeatedly occurs after several
times of turning the power OFF/ON, execute the
following remedies.
(1) Check the connection of Flat Cable between Main
Controller Board (J5) and Contact Sensor.
(2) Replace the Flat Cable between Main Controller
Board (J5) and Contact Sensor.
(3) Replace the Contact Sensor.
(4) Replace the Main Controller Board.