Canon imageCLASS MF273dw User Manual Download Page 544

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Cannot Print or Copy

94LS-0FH

Troubleshoot by checking the items below.

Has an Error Occurred?

Check the print or copy processing status and log, and if a three-digit number starting with "#" (error code) is

displayed, check how to troubleshoot the problem based on the error code.

Viewing the Print Job Status and Log(P. 198)

Checking the Copy Status(P. 277)

An Error Code Is Displayed(P. 575)

Can You Print a Test Page?

If you can print a test page, check if the print settings of the application are correct.

Printing a Test Page(P. 598)

Check the Network Status and Settings.

Check the required items according to the usage environment.

Cannot Print (Wireless LAN)(P. 536)

Cannot Print (Wired LAN)(P. 538)

Cannot Print (USB Connection)(P. 540)

Cannot Print (via Print Server)(P. 541)

Troubleshooting

535

Summary of Contents for imageCLASS MF273dw

Page 1: ...imageCLASS MF275dw MF273dw MF272dw User s Guide USRMA 7868 00 2022 12 en Copyright CANON INC 2023 ...

Page 2: ...itizing Documents 38 Cost Savings 39 Making Operations More Efficient 40 Setting Up 42 Configuring the Default Settings Setup Guide Touch Panel Model 44 Configuring the Default Settings Setup Guide 5 Lines LCD Model 47 Setting Up the Network 50 Selecting Wired or Wireless LAN 52 Connecting to a Wired LAN 54 Connecting to a Wireless LAN 55 Connecting to a Wireless LAN by Using the Router Button Pus...

Page 3: ...oading Paper in the Paper Drawer 134 Preparations and Orientation for Loading Envelopes 136 Orientation for Loading Paper with a Logo 138 Specifying the Paper Size and Type 140 Setting the Paper Size and Type for the Paper Drawer 141 Registering Non standard Size Paper Custom Paper 145 Hiding Unused Paper Sizes 147 Registering Destinations Address Book Touch Panel Model 149 Address Book Function T...

Page 4: ... 201 Preparing to Save Scanned Data to a Computer 202 Scanning Saving to a Computer 204 Scanning Using the Shortcut Key 207 Scanning from a Computer 211 Starting MF Scan Utility 214 Canceling Scanning 215 Checking the Save Status and Log of Scanned Data Touch Panel Model 217 Faxing 219 Preparing to Send and Receive Faxes 220 Preparing to Send Faxes from a Computer 221 Changing Fax RX Mode and Sett...

Page 5: ... Business 293 Using AirPrint Application to Print and Scan Data and Send Faxes 294 Printing from an Android Device 298 Printing from Chromebook or Other Device with Chrome OS 299 Security 301 Setting the Department ID and PIN for the Administrator 302 Protecting the Network 304 Setting the Firewall 305 Changing the Port Number 308 Using a Proxy 309 Using TLS 311 Using IEEE 802 1X 313 Managing and ...

Page 6: ...ages Check Counter 357 Printing and Viewing Reports and Lists 359 Changing the Report and List Print Settings 362 Importing and Exporting the Address Book Touch Panel Model 364 Updating the Firmware Touch Panel Model 366 Updating the Firmware 5 Lines LCD Model 369 Initializing the Settings and Data 372 Settings Menu Items 377 Preferences 378 Display Settings 380 Timer Energy Settings 384 Network 3...

Page 7: ...61 Cleaning the Machine 463 Cleaning the Surface of the Machine 464 Cleaning the Platen Glass 465 Cleaning the Feeder 466 Cleaning the Fixing Assembly 468 Cleaning the Drum 469 Replacing Consumables 470 Replacing the Toner Cartridge 471 Checking the Remaining Amount of Consumables 477 List of Consumables 478 Adjusting the Print Density 480 Moving the Machine 482 Troubleshooting 486 Paper Jams 487 ...

Page 8: ...annot Find the IP Address of the Machine 532 AirPrint Does Not Work 533 Printing and Copying 534 Cannot Print or Copy 535 Cannot Print Wireless LAN 536 Cannot Print Wired LAN 538 Cannot Print USB Connection 540 Cannot Print via Print Server 541 Printing Is Slow 542 Scanning 543 Cannot Save Scanned Data to a Computer 544 Faxing and Using the Telephone 546 Cannot Send a Fax 547 Cannot Receive a Fax ...

Page 9: ...endix 584 Manuals of the Machine 585 Using the User s Guide 586 Manual Display Settings 589 Operation Examples When Using a Computer 590 Environmental Information Regulations and Standards 600 Notice 601 Trademarks and Copyrights 602 Third party Software 604 VIII ...

Page 10: ...r 18 Paper Drawer 19 Usable Paper 20 Precautions When Handling Paper 23 Specifications 24 Basic Specifications 25 Feeder Specifications 28 Print Specifications 29 Scan Specifications 30 Fax Specifications 31 Network Specifications 32 Security and Management Function Specifications 33 Supported Environment 36 Recommended Functions 37 Digitizing Documents 38 Cost Savings 39 Making Operations More Ef...

Page 11: ...eeded Names of Parts and Their Functions P 8 Usable Paper P 20 Specifications P 24 Information Required for Management Functions When using the management functions use the System Manager ID and PIN to log in The preset System Manager ID and PIN vary depending on the model System Manager ID and PIN P 5 When using the machine in a network environment check the examples of measures to prevent unauth...

Page 12: ...orted Not supported Function MF275dw MF273dw MF272dw Print Scan Fax Copy 2 sided Printing Wired LAN connection Wireless LAN connection USB connection Remote UI Keys and certificates Linking with mobile devices Display Touch panel 5 lines LCD 5 lines LCD Feeder Platen glass cover Feeder 1 sided scanning Feeder 1 sided scanning Platen glass cover Default System Manager ID Not specified Not specified...

Page 13: ... For details about the types of available drivers see the Canon website for your country or region or see the supplied User Software CD ROM DVD ROM https global canon en support About the Machine 4 ...

Page 14: ...ult the System Manager ID and System Manager PIN are not set System Manager Mode is disabled allowing anyone to see and change important settings Set the System Manager ID and System Manager PIN to protect the information and allow only certain administrators of this information For details about how to change and set the System Manager ID and System Manager PIN see the following Setting the Depar...

Page 15: ...ssed by users on the Internet Thus the risk of information leakage due to unauthorized access from external network increases On the other hand if a private IP address is assigned to the machine access to the machine is restricted to only users on your local area network Therefore it reduces the risk of unauthorized access compared to an assigned global IP address Basically assign a private IP add...

Page 16: ... important settings Setting the Department ID and PIN for the Administrator P 302 Address Book You can require the user to enter the Address Book PIN when adding new entries and editing existing ones Restricting Address Book Registration and Editing by Setting a PIN P 336 Precautions When Using Remote UI Do not access other websites when using Remote UI After using Remote UI be sure to log out and...

Page 17: ...anel P 13 Place the original on the platen glass or in the feeder when scanning sending a fax or copying Feeder P 18 Load printing and copying paper into the paper drawer Paper Drawer P 19 Rear Side Check the rear parts when installing and connecting the machine and when clearing paper jams Rear Side P 11 Interior Check the interior of the machine when replacing toner cartridge Interior P 12 About...

Page 18: ...and scanned one by one automatically Feeder P 18 Operation panel Use the display and keys to operate the machine and confirm the operations and status Operation Panel P 13 Output tray Printed and copied paper is ejected to the output tray Lift handles Hold the lift handles when moving the machine About the Machine 9 ...

Page 19: ...ced in the feeder on the platen glass to copy or scan The placed originals are scanned in a fixed position Placing Originals P 130 Front cover Open the front cover when loading paper into the paper drawer To ensure efficient use of the machine regularly clean the surface and platen glass Cleaning the Surface of the Machine P 464 Cleaning the Platen Glass P 465 If the following symptoms occur when ...

Page 20: ...e inside of the machine Do not place objects next to the ventilation slots as this can prevent ventilation Rear cover Open the rear cover when a paper jam occurs inside the machine Rating label This label shows the serial number which is needed when making inquiries about the machine Telephone line jack LINE Use the supplied telephone cord to connect the machine to the telephone line External tele...

Page 21: ...er Cartridge P 474 Paper Jams in the Paper Drawer Output Tray and Rear Side P 489 Toner cover Open the toner cover when replacing the toner cartridge and clearing paper jams Replacing Toner Cartridge P 474 Paper Jams in the Paper Drawer Output Tray and Rear Side P 489 Paper exit guides Open the paper exit guides to clear paper jams Paper Jams in the Paper Drawer Output Tray and Rear Side P 489 Abo...

Page 22: ...ys the screens for operating the functions usage messages and other information This touch panel can be operated by directly touching the screen with your finger Using the Operation Panel P 109 Reset Key Clears the settings and returns the printer to its previous status Numeric keys to Enter numbers or characters Entering Characters Using the Operation Panel Touch Panel Model P 122 Stop key Cancel...

Page 23: ...one key Changes the character type or sends a tone signal via the pulse dialing line Symbol key Enter symbols Entering Characters Using the Operation Panel Touch Panel Model P 122 Data indicator Blinks when an operation is being performed such as during printing and lights up when data is waiting to be processed Error indicator Blinks or lights up when a paper jam or other error occurs Start key P...

Page 24: ...s for operating the functions usage messages and other information Using the Operation Panel P 109 Reset key Clears the settings and returns the printer to its previous status Numeric keys to MF273dw Enter numbers or characters Entering Characters Using the Operation Panel 5 Lines LCD Model P 123 About the Machine 15 ...

Page 25: ...Both Sides of ID Cards onto One Sheet P 267 Left key Returns to the previous screen Press when entering text to move the cursor to the left Up key Selects the item above and increases the value on a slider OK key Confirms the settings and selected details Down key Selects the item below and decreases the value on a slider Right key Moves to the next screen Press when entering text to move the curs...

Page 26: ... is being performed such as during printing and lights up when data is waiting to be processed Error indicator Blinks or lights up when a paper jam or other error occurs Start key Press this to start scanning or copying About the Machine 17 ...

Page 27: ...he original supply tray Placing Originals P 130 Original output tray Scanned originals are output to the original output tray Document feed scanning area Originals placed on the feeder are scanned Do not place objects on the original output tray This can damage the originals If the following symptoms occur when using the feeder clean the feeder Cleaning the Feeder P 466 Originals become dirty Orig...

Page 28: ...e into the paper drawer Loading Paper in the Paper Drawer P 134 Paper guides Align the paper guides against the edges of the paper to properly place the paper Paper cover Open the paper cover when loading paper into the paper drawer About the Machine 19 ...

Page 29: ... Precautions must be taken when handling and storing paper Precautions When Handling Paper P 23 Usable Paper Sizes Usable Not usable Paper Size Paper Drawer Automatic 2 sided Printing 1 A4 2 3 B5 2 A5 2 4 A6 Legal LGL 2 Letter LTR 2 3 Statement STMT 2 Executive EXEC Oficio 2 Oficio Brazil 2 Oficio Mexico 2 Letter Government 2 Legal Government 2 About the Machine 20 ...

Page 30: ...e orientation 5 You can use a custom size from 3 x 5 76 0 mm x 127 0 mm to 8 1 2 x 14 216 0 mm x 356 0 mm 6 You can use a custom size from 8 1 4 x 11 210 0 mm x 279 0 mm to 8 1 2 x 14 216 0 mm x 356 0 mm Usable Paper Types You can use non chlorine paper Usable Not usable Paper Type Paper Weight Paper Drawer Automatic 2 sided Printing 1 Thin 1 2 16 lb Bond 60 g m Plain 1 2 3 17 lb Bond to 18 lb Bon...

Page 31: ... to reload the paper 2 Enables printing of received faxes 3 Enables printing of reports and lists Unusable Paper Before printing check whether the paper to use is suitable Do not use the following types of paper as they can cause paper jams or printing errors Wrinkled creased curled torn or damp paper 1 Thin straw paper very thin paper coarse paper glossy paper Paper with glue or other adhesive st...

Page 32: ...ot store the paper so that it curls or folds Do not store the paper vertically and do not stack too much paper Do not store the paper in direct sunlight or in a place with high humidity dryness or a drastically different temperature or humidity compared to the usage environment Storing and Gluing Printed Paper Storing Paper Store the paper on a flat surface Do not store the paper together with ite...

Page 33: ...the Canon website https global canon Specifications of Main Unit Basic Specifications P 25 Feeder Specifications P 28 Specifications of Functions Print Specifications P 29 Scan Specifications P 30 Fax Specifications P 31 Network Specifications P 32 Security and Management Function Specifications P 33 Operating Environment and Supported Software and Servers Supported Environment P 36 About the Mach...

Page 34: ... mm x 356 0 mm Minimum paper drawer 3 x 5 76 0 mm x 127 0 mm Margin when copying Platen Glass Top 1 4 1 8 5 0 mm 2 0 mm Left and right 1 4 1 8 5 0 mm 2 0 mm Feeder Top 1 4 1 8 5 0 mm 2 0 mm Left and right 1 4 1 8 5 0 mm 2 0 mm Paper Type and Weight Usable Paper P 20 Warm up time 1 After powering ON 9 0 seconds or less until copy ready After recovering from sleep mode 3 2 seconds or less First Copy...

Page 35: ...ess LAN connection With Power Turned OFF 0 3 W or less Dimensions W x D x H MF275dw MF273dw 15 3 8 x 14 3 4 x 14 1 2 390 mm x 374 mm x 368 mm MF272dw 14 5 8 x 12 5 8 x 10 5 8 372 mm x 320 mm x 271 mm Weight Not including toner cartridges MF275dw MF273dw Approx 24 3 lb 11 0 kg MF272dw Approx 19 0 lb 8 6 kg Maximum Occupancy Space MF275dw MF273dw 16 7 8 x 24 1 4 x 25 1 8 429 mm x 614 mm x 638 mm MF2...

Page 36: ...same one page of content on plain paper copy speed is tested by copying on the platen glass Copy print speeds may vary depending on paper type paper size or paper feeding direction The device may automatically pause or slow down in order to adjust printer condition such as controlling temperature of a certain unit or limiting impact to image quality during continuous copying printing 3 May vary de...

Page 37: ... lb Bond to 28 lb Bond 50 g m to 105 g m Original Storage Capacity Letter 35 sheets 21 lb Bond 80 g m Original Scanning Speed Letter Copying 300 dpi x 600 dpi 1 sided Scanning Full color 7 pages minute Black and White 20 pages minute Copying 300 dpi x 300 dpi 1 1 sided Scanning Full color 15 pages minute Black and White 21 pages minute 1 May vary depending the usage environment and usage condition...

Page 38: ...uous Copy Speed for main unit Basic Specifications P 25 Resolution Data Processing 600 dpi x 600 dpi Page Description Language PDL UFR II Protocol Supported TCP IP LPD Port9100 IPP IPPS WSD Resident Fonts None Interface USB USB 2 0 Hi Speed Wired LAN 10Base T 100Base TX IEEE 802 3 compliant Wireless LAN IEEE 802 11b IEEE 802 11g IEEE 802 11n About the Machine 29 ...

Page 39: ... dpi Original Scanning Speed Platen Glass Same as Original Scanning Speed for main unit Basic Specifications P 25 Feeder Same as Original Scanning Speed for feeder Feeder Specifications P 28 Interface USB USB 2 0 Hi Speed Wired LAN 10BASE T 100BASE TX RJ 45 Wireless LAN IEEE 802 11b IEEE 802 11g IEEE 802 11n Protocol Supported 1 TCP IP USB Output Format JPEG Single Page 1 Some formats are not avai...

Page 40: ...rG3 G3 Maximum Sending Original Size Legal Recording Paper Size Usable Paper P 20 Transmission Time Approx 2 6 seconds 4 1 Depending on your telephone line and region you may not be able to perform data communication such as when the sum of the resistance value of the telephone line and that of the machine exceeds 1 700 Ω In this case contact your dealer or service representative 2 Pels stands for...

Page 41: ...802 11g IEEE 802 11n Transmission Method IEEE 802 11b Modulation system DS SS IEEE 802 11g Modulation system OFDM method IEEE 802 11n Modulation system OFDM method Communication Mode Infrastructure Mode Access Point Mode Security Encryption Method Infrastructure Mode 128 104 64 40 bit WEP WPA PSK TKIP AES CCMP WPA2 PSK TKIP AES CCMP WPA EAP AES CCMP WPA2 EAP AES CCMP Access Point Mode WPA2 PSK AES...

Page 42: ...icate or CSR Public key algorithm and key length RSA 512 bits 1024 bits 2048 bits 4096 bits ECDSA P256 P384 P521 Certificate signature algorithm RSA SHA 256 SHA 384 1 SHA 512 1 ECDSA SHA 256 SHA 384 SHA 512 1 SHA384 RSA and SHA512 RSA are available only when the RSA key length is 1024 bits or more Key and Certificate or CA Certificate for Installation Format Key PKCS 12 1 CA certificate X 509 DER ...

Page 43: ...the use of the following algorithms is prohibited Encryption Settings P 458 Hash MD4 MD5 SHA 1 HMAC HMAC MD5 Common key encryption RC2 RC4 DES Public key encryption RSA encryption 512 bits 1024 bits RSA signature 512 bits 1024 bits DSA 512 bits 1024 bits DH 512 bits 1024 bits Even when Prohibit Key Cert with Weak Encryption in Encryption Settings is set to On the hash algorithm SHA 1 which is used...

Page 44: ...S 1 3 TLS 1 2 TLS 1 1 TLS 1 0 AES CBC 128bit AES GCM 256bit AES GCM 128bit 3DES CBC CHACHA20 POLY1305 Key Exchange Algorithm RSA ECDHE X25519 Signature Algorithm RSA ECDSA HMAC Algorithm SHA1 SHA256 SHA384 About the Machine 35 ...

Page 45: ...rating Environment Using AirPrint Application to Print and Scan Data and Send Faxes P 294 Remote UI Operating Environment 1 Windows Internet Explorer 11 Microsoft Edge Google Chrome macOS Safari 11 Google Chrome Android Google Chrome UC Browser iOS Safari 11 UC Browser 1 You must set your Web browser to enable cookies and use JavaScript About the Machine 36 ...

Page 46: ...fy document management and sharing save paper and power and improve operations Digitizing Documents P 38 Cost Savings P 39 Making Operations More Efficient P 40 Canon strives to be environmentally and energy conscious in all aspects of its operations Click here to learn about the ways in which Canon is helping to protect the environment About the Machine 37 ...

Page 47: ...d faxes directly from a computer You can also send and view faxes in a timely fashion even if you are away from the machine Forwarding and Saving Received Faxes as Data Received faxes can be automatically forwarded to a specified computer or mobile device and saved Auto Forwarding and Backing Up Received Faxes P 227 Sending Faxes from a Computer You can use a procedure similar to that for printing...

Page 48: ...Machine Memory Lock Touch Panel Model P 332 Auto Forwarding and Backing Up Received Faxes P 227 You can print received faxes on both sides of the paper Changing the Print Settings for Received Faxes P 240 Saving Paper When Copying You can copy on both sides of the paper and copy multiple originals or the front and back of a card on a sheet of paper Additional Copying Features Touch Panel Model P 2...

Page 49: ...fied in the past by calling up the TX Job Log for fax jobs In addition to calling up the destination you can also call up the past settings to save the trouble of having to configure the settings again Specifying Destinations TX Job Log Touch Panel Model P 165 Customizing the Operation Panel for Greater Usability In the scan function you can register frequently used settings for faster and simpler...

Page 50: ... WPS PIN Code Mode 60 Connecting to a Wireless LAN by Searching for a Router Access Point Setup Method 63 Connecting to a Wireless LAN by Setting the Details Manual Setup Method 66 Setting IPv4 Addresses 71 Setting IPv6 Addresses 75 Configuring Your Machine for Your Network Environment 77 Manually Configuring the Ethernet Settings 78 Configuring DNS 79 Configuring SMB 82 Configuring WINS 83 Config...

Page 51: ...required to perform fax operations by following the instructions on the screen Configuring the Fax Settings Fax Setup Guide Touch Panel Model P 95 Step 4 Install the software required to use the machine and any printer and fax drivers on your computer Installing Software and Drivers to the Computer P 99 See Also Implementing Measures to Prevent Unauthorized Access It is important to provide measur...

Page 52: ...e required to use the machine and printer driver on your computer Installing Software and Drivers to the Computer P 99 See Also Implementing Measures to Prevent Unauthorized Access It is important to provide measures against security risks when using the machine in a network environment Check examples of measures that you can take with the machine Measures to Prevent Unauthorized Access P 6 Checki...

Page 53: ...ng the Department ID and PIN for the Administrator P 302 Setting the PIN to Use for Remote UI P 338 Connecting to a Wireless LAN P 55 Home Screen P 113 Step 1 Setting the Display Language and Country or Region Set the language displayed on the operation panel screen and reports to be printed Next set the country or region where the machine is used 1 On the Language screen select the display langua...

Page 54: ... the Remote UI Access PIN 3 Enter the Remote UI Access PIN and press Apply Specify any number You cannot set a PIN consisting of all zeros such as 00 or 0000000 4 Enter the PIN again and press Apply After the message Settings configured appears and then the screen for confirming the wireless LAN connection is displayed Step 4 Connecting to a Wireless LAN Connect to the network using wireless local...

Page 55: ...his service is only available in certain countries This service can be set up through Toner Delivery Set displayed on the Home screen Home Screen P 113 1 On the confirm screen of toner replenishment service press Next 2 Press Accept If you press Do Not Acpt the settings configured in the Setup Guide are applied When you exit the Setup Guide the Home screen is displayed Home Screen P 113 3 Press Cl...

Page 56: ...dministrator P 302 Setting the PIN to Use for Remote UI P 338 Connecting to a Wireless LAN P 55 Step 1 Setting the Display Language and Country or Region Set the language displayed on the operation panel screen and reports to be printed Next set the country or region where the machine is used 1 On the Language screen select the display lamguage and press 2 Select Yes and then press The display lan...

Page 57: ... Yes press The Remote UI Access PIN screen is displayed Restrict the use of Remote UI to only those users who know the Remote UI Access PIN 3 Enter the Remote UI Access PIN select Apply press Specify any number You cannot set a PIN consisting of all zeros such as 00 or 0000000 4 Enter the PIN again select Apply press After the message Settings configured appears the screen for confirming the wirel...

Page 58: ...oner cartridges are automatically delivered to you before your existing toner cartridges are used up Use of the toner replenishment service requires prior registration with select retailers This service is only available in certain countries This service can be set up through Toner Delivery Set displayed on the Home screen Home Screen P 113 1 On the confirm screen of toner replenishment service pr...

Page 59: ...rly connected and complete the network settings For details on the connection method see the manuals of the devices or contact the manufacturer Network Settings Procedure Step 1 Select whether to use wired or wireless LAN and connect to the network To connect to a Wired LAN Selecting Wired or Wireless LAN P 52 Connecting to a Wired LAN P 54 To connect to a Wireless LAN Selecting Wired or Wireless ...

Page 60: ...s It is recommended that you configure the settings using Remote UI in Step 3 Checks after Configuring the Network Settings Check that the machine is properly connected to the network Check the IP address and MAC address of the machine and other information as needed Checking the Network Status and Settings P 89 Setting Up 51 ...

Page 61: ...el P 52 Touch Panel Model 1 On the operation panel press Menu in the Home screen Home Screen P 113 2 Press Preferences Network Select Wired Wireless LAN If the login screen appears enter the System Manager ID and PIN and then press Log In System Manager ID and PIN P 5 3 Select Wired LAN or Wireless LAN The message Settings configured appears Next connect to the wired or wireless LAN Connecting to ...

Page 62: ...gs applied appears Next connect to the wired or wireless LAN Connecting to a Wired LAN P 54 Connecting to a Wireless LAN P 55 When Switching between Wired and Wireless LAN Any installed drivers must be uninstalled and then reinstalled For details about uninstalling and installing drivers see the driver manual at the online manual site https oip manual canon Setting Up 53 ...

Page 63: ...e to the router 1 Connect an Ethernet cable to the machine and router Insert the connector all the way into the port until it clicks in place 2 Wait a few minutes By default the IP address is set automatically To use a specific IP address set this manually Setting IPv4 Addresses P 71 Setting IPv6 Addresses P 75 Setting Up 54 ...

Page 64: ...etion and responsibility Protecting the Network P 304 Reducing Power Consumption When Power Save Mode is enabled the machine regularly enters the power save state according to the signal transmitted by the wireless LAN router Power Save Mode P 393 Checking the Connection Types and Security Standards Supported by the Machine Connection Type Connect using a type that is supported by your wireless LA...

Page 65: ...e security standards below For details on whether your wireless LAN router supports these standards see the manual of the wireless LAN router or contact the manufacturer WEP WPA PSK WPA2 PSK WPA EAP WPA2 EAP Wireless LAN Router Information Required for Connection When connecting with the access point setup method or the manual setup method you must set the information below This information is lis...

Page 66: ... Shared Key Encryption for WPA WPA2 TKIP AES CCMP IEEE 802 1X Authentication Setting Up 57 ...

Page 67: ... message Enable the wireless LAN appears press Yes If the message Cannot find the access point appears press Close 2 Press Other Connections 3 Press WPS Push Button Mode The machine starts searching for an access point 4 After the search for an access point starts press the button on the wireless LAN router within two minutes Press the button within two minutes Depending on the wireless LAN router...

Page 68: ... The machine starts searching for an access point 4 After the search for an access point starts press the button on the wireless LAN router within two minutes Press the button within two minutes Depending on the wireless LAN router you may have to press and hold the button For details on how to operate the button see the manual of your wireless LAN router 5 When Connected appears on the operation ...

Page 69: ...reless LAN router Touch Panel Model P 60 5 Lines LCD Model P 61 Touch Panel Model 1 On the operation panel press Wireless LAN Set in the Home screen Home Screen P 113 The Select Network screen is displayed If the login screen appears enter the System Manager ID and PIN and then press Log In System Manager ID and PIN P 5 If the message Enable the wireless LAN appears press Yes If the message Cannot...

Page 70: ...mputer and enable registration of a WPS PIN code For details on how to register a WPS PIN code see the manual of your wireless LAN router 1 On the operation panel select Wireless LAN Set in the Home screen and press Home Screen P 113 The Select Network screen is displayed If the login screen appears enter the System Manager ID and PIN and then press System Manager ID and PIN P 5 If the message Ena...

Page 71: ...the wireless LAN appears on the Home screen 6 Wait a few minutes Wait a few minutes By default an IP address is set automatically To use a speciﬁc IP address set this manually Setting IPv4 Addresses P 71 Setting IPv6 Addresses P 75 If an Error Message Appears during Operation and a Connection Cannot Be Established Press and repeat the procedure starting from Step 2 Setting Up 62 ...

Page 72: ... Model P 64 Touch Panel Model Required Preparations Prepare the information of the wireless LAN router SSID or network key to which you want to connect and keep it close by Wireless LAN Router Information Required for Connection P 56 When connecting to a wireless LAN router supporting WPA EAP or WPA2 EAP for the security standard set IEEE 802 1X Using IEEE 802 1X P 313 1 On the operation panel pre...

Page 73: ...formation SSID or network key of the wireless LAN router to which you want to connect and repeat the procedure starting from Step 2 5 Lines LCD Model Required Preparations Prepare the information of the wireless LAN router SSID or network key to which you want to connect and keep it close by Wireless LAN Router Information Required for Connection P 56 When connecting to a wireless LAN router suppo...

Page 74: ... Enter the network key and press Apply 4 Press Yes 5 When Connected is displayed on the operation panel press When the machine is connected to the wireless LAN appears on the Home screen 6 Wait a few minutes By default an IP address is set automatically To use a speciﬁc IP address set this manually Setting IPv4 Addresses P 71 Setting IPv6 Addresses P 75 If an Error Message Appears during Operation...

Page 75: ...ireless LAN router supporting WPA EAP or WPA2 EAP for the security standard set IEEE 802 1X Using IEEE 802 1X P 313 1 On the operation panel press Wireless LAN Set in the Home screen Home Screen P 113 The Select Network screen is displayed If the login screen appears enter the System Manager ID and PIN and then press Log In System Manager ID and PIN P 5 If the message Enable the wireless LAN appea...

Page 76: ...ister The encryption key input screen is displayed 5 Enter the network key and press Apply The encryption key is registered to the Encryption Key screen 6 Press Select Encryption Key 7 Press the registered encryption key When Using WPA PSK or WPA2 PSK 1 Press WPA WPA2 PSK The WPA WPA2 Encryption screen is displayed 2 Select the encryption method The encryption key input screen is displayed When yo...

Page 77: ...d keep it close by Wireless LAN Router Information Required for Connection P 56 When connecting to a wireless LAN router supporting WPA EAP or WPA2 EAP for the security standard set IEEE 802 1X Using IEEE 802 1X P 313 1 On the operation panel select Wireless LAN Set in the Home screenand press Home Screen P 113 The Select Network screen is displayed If the login screen appears enter the System Man...

Page 78: ... and press 4 Select an encryption key that is not registered and press The encryption key input screen is displayed 5 Enter the network key select Apply and press The encryption key is registered to the Encryption Key screen 6 Select Select Encryption Key and press 7 Select a registered encryption key and press When Using WPA PSK or WPA2 PSK 1 Select WPA WPA2 PSK and press The WPA WPA2 Encryption ...

Page 79: ...me screen 8 Wait a few minutes By default an IP address is set automatically To use a specific IP address set this manually Setting IPv4 Addresses P 71 Setting IPv6 Addresses P 75 If an Error Message Appears during Operation and a Connection Cannot Be Established Press check the information of the wireless LAN router to which you want to connect and repeat the procedure starting from Step 2 Settin...

Page 80: ...The machine must be restarted to apply the settings Touch Panel Model P 71 5 Lines LCD Model P 73 Touch Panel Model 1 On the operation panel press Menu in the Home screen Home Screen P 113 2 Press Preferences Network TCP IP Settings IPv4 Settings IP Address Settings If the login screen appears enter the System Manager ID and PIN and then press Log In System Manager ID and PIN P 5 3 Set the IP addr...

Page 81: ...he Network Status and Settings P 89 Checking the Currently Set IP Address On the screen in Step 3 press Check Settings to check the current IP address setting If the IP address is displayed as 0 0 0 0 it is not correctly configured If the IP Address Is Changed after Installing the Printer Driver In Windows the required action depends on the port you are using If you are using an MFNP port the conn...

Page 82: ...4 Select Apply and press The IP Address Settings screen is displayed 5 Select Manually Acquire and press The IP address input screen is displayed 6 Enter the IP address and press 7 Enter the subnet mask and press 8 Enter the gateway address and press When Assigning an IP Address Automatically 1 Select Auto Acquire and press The Auto Acquire screen is displayed 2 Configure the Auto Acquire setting ...

Page 83: ... and press to check the current IP address setting If the IP address is displayed as 0 0 0 0 it is not correctly configured If the IP Address Is Changed after Installing the Printer Driver In Windows you must add a new port Configuring a Printer Port Windows P 178 If you do not know which port is being used see the following Viewing the Printer Port P 597 In macOS you must re register the machine ...

Page 84: ...rver using DHCPv6 This section describes how to configure the settings using Remote UI from a computer On the operation panel select Menu in the Home screen and then select Preferences to configure the settings You cannot use the operation panel to configure some of the settings IPv6 Settings P 396 Administrator privileges are required The machine must be restarted to apply the settings Required P...

Page 85: ...t address address starting with ff When Using a Stateful Address Select the Use DHCPv6 checkbox 6 Click OK 7 Restart the machine Restarting the Machine P 106 The settings are applied Perform a connection test to check whether the IPv6 address is correctly configured Checking the Network Status and Settings P 89 If the IP Address Is Changed after Installing the Printer Driver You must add a new por...

Page 86: ...uring DNS P 79 Configuring WINS P 83 Configuring SNMP P 84 Configuring SNTP P 87 See Also To reduce the threat of unauthorized access and eavesdropping it is recommended to configure the security settings according to your network environment Protecting the Network P 304 Using the Machine in a Network with IEEE 802 1X Authentication When connecting the machine to a network that uses IEEE 802 1X au...

Page 87: ...nfigure the settings Ethernet Driver Settings P 389 Administrator privileges are required The machine must be restarted to apply the settings 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Network Settings Ethernet Driver Settings Edit The Edit Ethernet Driver Settings screen...

Page 88: ... Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Network Settings IPv4 Settings or IPv6 Settings Edit The Edit IPv4 Settings screen or Edit IPv6 Settings screen is displayed 4 In DHCP Option Settings configure the DHCP option settings If you are not configuring the DHCP option settings proceed to Step 5 Sele...

Page 89: ...yte alphanumeric characters Input example example com DNS Dynamic Update Select the checkbox to automatically update the DNS records when the corresponding information of the host name and IP address is changed in a DHCP environment for example To Specify the Type of Address to Register to the DNS Server IPv6 only Depending on the type of address you want to register select the Register Manual Add...

Page 90: ... The settings are applied Setting Up 81 ...

Page 91: ...e settings Administrator privileges are required The machine must be restarted to apply the settings 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Network Settings Computer Name Workgroup Name Settings Edit The Edit Computer Name Workgroup Name Settings screen is displayed 4...

Page 92: ... to apply the settings Required Preparations Set the computer name and workgroup name Setting the Computer Name and Workgroup Name P 82 Prepare the IPv4 address of the WINS server and keep it close by 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Network Settings WINS Settin...

Page 93: ...and encryption in the user information to monitor and control communication devices on the network with a solid security system This section describes how to configure the settings using Remote UI from a computer On the operation panel select Menu in the Home screen and then select Preferences to configure the settings However the operation panel can only be used to enable or disable SNMPv1 and SN...

Page 94: ...umeric characters MIB Access Permission Set the read write permission to MIB objects for each specified user To allow both read and write select Read Write Security Settings Select whether to enable or disable authentication and encryption Authentication Algorithm When Authentication On Encryption On or Authentication On Encryption Off is selected in Security Settings select the authentication alg...

Page 95: ...ement information from the machine such as protocols and ports select the Acquire Printer Management Information from Host checkbox 7 Click OK 8 Restart the machine Restarting the Machine P 106 The settings are applied Changing the Port Number To change the port number of the SNMP server see the following Changing the Port Number P 308 Setting Up 86 ...

Page 96: ... Coordinated Universal Time so specify the time zone setting Setting the Date and Time P 348 Prepare the IP address of the NTP or SNTP server and keep it close by 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Network Settings SNTP Settings Edit The Edit SNTP Settings screen ...

Page 97: ...ure If the machine is correctly communicating with the server OK appears in NTP Server Check Result Log in to Remote UI in System Manager Mode click Settings Registration Network Settings SNTP Settings Check NTP Server This tests the communication status and does not adjust the time Setting Up 88 ...

Page 98: ...ommunicating and try connecting again Waiting Time for Connection at Startup P 389 You can print the System Manager Data List to view the network settings Printing and Viewing Reports and Lists P 359 Checking Whether the Machine Can Connect to Network Devices In the Web browser of the computer connected to the network enter the IPv4 or IPv6 address of the machine If the Remote UI login screen is d...

Page 99: ...ess System Manager ID and PIN P 5 3 Enter the IPv4 address of a network device and press If the machine is correctly connected to the network Received response from host appears Viewing the IP address set to the machine You can view the setting of IP address set to the machine such as the IPv4 address and the IPv6 address This section describes how to view the IP address using the operation panel ...

Page 100: ...chine when the machine is connected to the wired LAN This section describes how to view this information using the operation panel You can also use Remote UI from a computer to view the MAC address Managing the Machine from a Computer Remote UI P 349 Administrator privileges are required Touch Panel Model P 91 5 Lines LCD Model P 92 Touch Panel Model 1 On the operation panel press Menu in the Home...

Page 101: ...ess LAN when the machine is connected to the wireless LAN you can also view the security settings This section describes how to view this information using the operation panel You can also check this information using Remote UI from a computer Managing the Machine from a Computer Remote UI P 349 Administrator privileges are required Touch Panel Model P 92 5 Lines LCD Model P 93 Touch Panel Model 1...

Page 102: ...n panel Press Network Information Network Connection Type 5 Lines LCD Model 1 On the operation panel select Wireless LAN Set in the Home screen and press Home Screen P 113 The Select Network screen is displayed If the login screen appears enter the System Manager ID and PIN and then press System Manager ID and PIN P 5 2 Press Connection Settings Connection Information 3 View the MAC address and th...

Page 103: ...r Screen You can also view the wireless LAN status and error information with the following procedure on the operation panel or Status Monitor in the Home screen Network Information Network Connection Method Connection Information Setting Up 94 ...

Page 104: ...p Guide screen is displayed When the Fax Setup Guide Screen Is Not Displayed If the Fax Setup Guide screen is not displayed after pressing Fax in the Home screen or to reset the fax with the Fax Setup Guide use the following procedure to display the Fax Setup Guide Home screen on the operation panel Menu Function Settings Common Fax Setup Guide 2 Press Set Up Now Next The Register Unit Tel No scre...

Page 105: ...lephone Faxes are automatically received When a telephone call is received the machine rings Pick up the handset to answer the call Auto Used for fax only Faxes are automatically received Incoming telephone calls cannot be answered Answering Machine Enables use of both fax and phone Faxes are automatically received When a telephone call is received the answering machine function can be used to rec...

Page 106: ...hone connected to it the machine may not be able to send or receive faxes properly 2 On the screen confirming that you want to exit the Fax Setup Guide press Yes 3 Restart the machine Restarting the Machine P 106 The settings configured in the Fax Setup Guide are applied and the type of telephone line is configured automatically If the Type of Telephone Line Is Not Configured Automatically Configu...

Page 107: ...On the operation panel select Menu in the Home screen and then select Function Settings to configure the settings Off Hook Alarm P 436 Setting Up 98 ...

Page 108: ...ll be used with the machine must be allowed to communicate with the machine If the computer is not allowed to communicate with the machine you will not be able to install the software and drivers or use the functions of the machine Setting the Firewall P 305 If the IP Address of the Machine Is Changed after Installing the Printer Driver In Windows the required action depends on the port you are us...

Page 109: ...Paper Size and Type 140 Setting the Paper Size and Type for the Paper Drawer 141 Registering Non standard Size Paper Custom Paper 145 Hiding Unused Paper Sizes 147 Registering Destinations Address Book Touch Panel Model 149 Address Book Function Touch Panel Model 150 Registering Destinations to the Address Book Operation Panel Touch Panel Model 152 Registering Groups to the Address Book Operation ...

Page 110: ...e default settings 166 Changing the Default Settings 167 Adjusting the Sound Volume Touch Panel Model 169 Adjusting the Volume Touch Panel Model 170 Volume Settings Screen Touch Panel Model 173 Basic Operations 101 ...

Page 111: ...e operations Logging In to the Machine P 128 Placing Originals and Loading Paper Place the original on the platen glass or in the feeder when scanning sending a fax or copying Load printing and copying paper into the paper drawer Placing Originals P 130 Loading Paper P 133 Registering and Specifying Destinations Touch Panel Model Register destinations for sending faxes to the Address Book of the m...

Page 112: ...nually turn ON and OFF the machine You can use this feature to automatically turn the machine OFF if no operations are performed after a certain period of time Turning ON the Machine P 104 Turning OFF the Machine P 105 Restarting the Machine P 106 Basic Operations 103 ...

Page 113: ...2 Press the power switch The start screen is displayed on the operation panel Changing the Screen that Appears at Startup After the power is turned ON and the start screen is displayed the Home screen is displayed by default You can configure the setting to display another function screen Default Screen after Startup Restoration P 380 Basic Operations 104 ...

Page 114: ... is turned OFF Received data saved in the memory Data waiting to be sent Reports to be printed automatically after data is sent or received 1 Press the power switch The operation panel turns off and the power turns OFF It may take a few minutes until the power turns OFF Do not unplug the power cord until the power turns OFF Turning ON the Machine Again Wait at least 10 seconds after turning OFF th...

Page 115: ... data waiting to be printed For the touch panel model the following data remains stored without being deleted even if the machine is restarted Received data saved in the memory Data waiting to be sent Reports to be printed automatically after data is sent or received 1 Press the power switch The operation panel turns off and the power turns OFF It may take a few minutes until the power turns OFF 2...

Page 116: ...any key on the operation panel Tap the display touch panel model When a telephone is connected take the handset off the hook touch panel model Configuring Auto Sleep Time Auto Sleep is a function that automatically places the machine into sleep mode if no operations are performed for a certain period of time You can specify the timing of Auto Sleep This section describes how to configure the setti...

Page 117: ...onnection SSID or network key display screen is displayed on the operation panel When the machine is performing an adjustment cleaning or other operation When the machine is communicating with a computer or similar device When a phone is connected the handset is off the hook touch panel model When the incoming fax ring is turned off touch panel model 1 The machine may enter sleep mode depending on...

Page 118: ...P 120 Entering Characters P 122 Making the Home Screen Easier to Use Rearrange the items on the Home screen so that you can access frequently used items more quickly Customizing the Home Screen P 126 Regarding the Handling of the Touch Panel Display Touch Panel Model Do not press the touch panel display too hard Doing so may break the touch panel display Do not use an object with a sharp end such ...

Page 119: ... or press Status Monitor on the Home screen and other locations Use this screen to check the information of the machine usage and logs network settings and error information Status Monitor Screen P 116 Touch Panel Model 5 Lines LCD Model Menu Screen This screen is displayed when you press Menu on the Home screen and other locations or press Menu on the Home screen Use this screen to configure the ...

Page 120: ...message or error code A Message Appears P 560 An Error Code Is Displayed P 575 Display example When an Error Occurs Touch Panel Model 5 Lines LCD Model When a Message Appears on the Screen If the message is too long to display at once it may be separated into smaller segments and displayed alternately Touch Panel Model 5 Lines LCD Model Changing the Screen Display You can change the operation pane...

Page 121: ...matically By default if no operations are performed after a certain period of time the settings being configured on the screen are cleared and the Home screen is displayed You can change the time until the settings are cleared and the screen that is displayed after Auto Reset Time P 385 Function After Auto Reset P 385 Basic Operations 112 ...

Page 122: ...ng P 219 Scan Scans originals Scanning P 201 Addr Book Register destinations when sending faxes You can specify destinations from the Address Book and call up the send function Registering Destinations Address Book Touch Panel Model P 149 Specifying Destinations Address Book Touch Panel Model P 162 Paper Set Connect mobile devices to the machine Connecting a Mobile Device to the Machine P 288 Scan...

Page 123: ...ecting to a Wireless LAN by Searching for a Router Access Point Setup Method P 63 Toner Delivery Set You can configure settings for toner replenishment service Use of the toner replenishment service requires prior registration with select retailers This service is only available in certain countries Home Screen of the 5 Lines LCD Model The status of the machine is displayed at the top and bottom o...

Page 124: ... the machine Connecting a Mobile Device to the Machine P 288 Display Order Home You can change the display order of the items on the Home screen Customizing the Home Screen P 126 Update Firmware Updates the firmware via the Internet Updating the Firmware 5 Lines LCD Model P 369 Wireless LAN Set Connects a computer to the machine via a wireless LAN router access point Connecting to a Wireless LAN b...

Page 125: ...vel Check the remaining amount of toner in the toner cartridge Other internal parts may reach the end of their lifetime before the toner runs out Check Toner Cartridge Name Check the toner cartridge name Check Counter Check the total number of pages printed faxed and copied Checking the Number of Printed Pages Check Counter P 357 Version Information Displays the firmware version information of the...

Page 126: ...gs Setting IPv4 Addresses P 71 IPv6 Check the IPv6 address and other settings Setting IPv6 Addresses P 75 Network Connection Method Check whether the machine has a wired or wireless connection Displays the connection status and error information when connected by wireless LAN Direct Connection Information Displays the connection status when directly connected to a device IEEE 802 1X Error Informat...

Page 127: ...ballpoint pen or pencil Operating with wet or dirty hands Operating with an object on the display Basic Touchscreen Operations Tapping and Long Touch Tapping Gently touch the screen with your fingertip and quickly release Do this when selecting items and performing operations In the User s Guide press and select refer to the tapping operation Long Touch Keep finger held on the screen When text can...

Page 128: ... indicates that there are items or information that cannot be completely displayed on the screen Tap or to scroll the screen The Screen changes page by page and the page number is displayed in the scroll bar Set the value using the and buttons or the slider Tap the and buttons to adjust the value When the slider is displayed as shown below you can drag it to the left or right to adjust the value B...

Page 129: ... the Screen When the scroll bar appears on the screen it indicates that there are items or information that cannot be completely displayed on the screen Use or to scroll the screen in the direction pressed The currently selected item is inverted Moving to the Next or Previous Screen To move to the next screen press or To return to the previous screen press or Confirming a Selected Item To confirm ...

Page 130: ...Basic Operations 121 ...

Page 131: ...depending on the item If the value input range is limited the value that you can enter is displayed in parentheses next to the input field Character Type Tap A a 12 or press to switch the type of character that is entered The currently selected type of character is indicated by the A a or 12 displayed above and to the right of the text input field Entering Characters Spaces and Symbols Enter chara...

Page 132: ...s when is displayed on the screen Entering Characters Using the Operation Panel 5 Lines LCD Model You can enter letters numbers and symbols using the operation panel The type of characters that you can enter may be limited depending on the item If the value input range is limited the value that you can enter is displayed in parentheses on the screen Changing the Character Type Press to change the ...

Page 133: ... by moving the cursor to the end of the characters and pressing When Entry Mode is set to aA and you press symbols are displayed Key A a 12 _ 1 ABC abc 2 DEF def 3 GHI ghi 4 JKL jkl 5 MNO mno 6 PQRS pqrs 7 TUV tuv 8 WXYZ wxyz 9 Not available 0 space _ Not available Deleting Characters Press to delete one character Press and hold to continuously delete characters Moving the Cursor Press or Entering...

Page 134: ...ter the characters You can enter letters numbers and symbols Changing the Character Type Press Switch Entry Mode select the character type and then press Moving the Cursor Select or on the screen and then press Deleting Characters Press on the screen to delete one character If or is not displayed pressing deletes all the characters Entering Spaces Press Space You can also enter a space by moving t...

Page 135: ...ck Log In System Manager ID and PIN P 5 2 Press Set Display Order 3 Select the button to move 4 Select Previous or Next to move the button and press Apply The button moves as many times as you tapped A long touch on Previous or Next moves the selected button continuously 5 Repeat steps 3 and 4 to move all buttons you want to move 6 Press Apply The display order of the items on the Home screen is c...

Page 136: ... proceed to step 5 4 Press Apply Changing the Display Order of the Items 5 Lines LCD Model 1 On the Home screen of the operation panel press Display Order Home Home Screen P 113 2 Use or to select the item you want to move and then press 3 Use or to move the item and then press 4 Press The display order of the items on the Home screen is changed Basic Operations 127 ...

Page 137: ...he screen changes and you can continue operations Touch Panel Model 5 Lines LCD Model Touch Panel Model P 128 5 Lines LCD Model P 128 Touch Panel Model 1 Press Manager ID and enter the System Manager ID 2 Press Apply 3 Press PIN and enter the PIN If a PIN is not set you can skip this step Proceed to Step 5 4 Press Apply 5 Press Log In When authentication is successful the Home screen or other scre...

Page 138: ...t set you can skip this step Proceed to Step 5 4 Enter the PIN and press 5 Press When authentication is successful the Home screen or other screen is displayed 6 When you have completed your operations press Basic Operations 129 ...

Page 139: ...iginals Placing Originals on the Platen Glass P 130 Feeder You can place two or more sheets of originals in the feeder The placed originals are scanned automatically one sheet at a time Placing Originals in the Feeder P 131 Place Dry Originals Before placing originals make sure that any ink correction fluid or glue on them has completely dried Placing Originals on the Platen Glass For the size of ...

Page 140: ... same size For the size of the originals that can be placed in the feeder see the specifications of the feeder Feeder Specifications P 28 To prevent paper jams inside the feeder do not place the following originals Wrinkled creased curled rolled or torn paper Carbon paper coated paper thin translucent paper thin paper or transparencies Stapled or clipped paper Paper printed by a thermal transfer p...

Page 141: ...imit line there may be misfeeds or a paper jam When Loading A6 Size Paper Place the A6 slide guides in the feeder Load the paper in portrait orientation A6R 5 Align the slide guides against the edges of the originals Slide guides that are aligned but too loose or too tight can cause misfeeds or a paper jam 6 When scanning of the originals is complete remove the ejected originals from below the fee...

Page 142: ...Paper in the Machine Load the paper in the paper drawer When using envelopes or paper with logos be careful of the orientation of the loaded paper and which side is face up Loading Paper in the Paper Drawer P 134 Preparations and Orientation for Loading Envelopes P 136 Orientation for Loading Paper with a Logo P 138 Paper Settings To ensure quality printing and prevent paper jams the paper size an...

Page 143: ...ions and Orientation for Loading Envelopes P 136 Orientation for Loading Paper with a Logo P 138 1 Open the front cover 2 Slide the paper guides to the outside 3 Fan the paper and align the edges Fan the paper in small batches and align the edges by tapping the paper on a flat surface a few times 4 Load the paper with the print side face up By default the Paper Settings confirmation screen is disp...

Page 144: ...cannot print on a side that has been previously printed on If the printouts look faded adjust the image quality Manual Back Side Print 2 Sided Only P 409 5 Align the paper guides with the width and length of the paper Paper guides that are aligned but too loose or too tight can cause misfeeds or a paper jam 6 Close the paper cover 7 Raise the paper stopper 8 Set the paper size and type Setting the...

Page 145: ...ations before Loading Envelopes P 136 Orientation of Envelopes P 137 For the general procedure of loading envelopes see the following Loading Paper in the Paper Drawer P 134 Preparations before Loading Envelopes Align the envelopes regardless of the number of envelopes to be loaded 1 Close the flap of each envelope 2 Flatten them to remove any air and make sure the edges are pressed tightly 3 Loos...

Page 146: ... envelopes No 10 COM10 Monarch ISO C5 or DL in portrait orientation with the front side non glued side face up and the long side of the envelope parallel with the long side of the paper drawer Load the envelope with the flap closed and on the left side Basic Operations 137 ...

Page 147: ...aper Drawer P 134 You can configure the settings so that the orientation the paper is to be loaded and the side to print on do not change depending on whether you want to print on one or both sides When this setting is configured load the paper using the 2 sided printing method Switch Paper Feed Method P 417 Printing on One Side of Paper with a Logo Load the paper with the logo side side to be pri...

Page 148: ...Paper with logo in landscape orientation Basic Operations 139 ...

Page 149: ...nd hide unneeded paper settings to simplify the paper settings Settings Required after Loading the Paper Set the paper size and type according to the loaded paper Setting the Paper Size and Type for the Paper Drawer P 141 Simplifying the Paper Settings You can register and set the paper size for easier settings Registering Non standard Size Paper Custom Paper P 145 Hiding Unused Paper Sizes P 147 ...

Page 150: ... the Machine from a Computer Remote UI P 349 Touch Panel Model P 141 5 Lines LCD Model P 142 Touch Panel Model 1 On the operation panel press Paper Set in the Home screen Home Screen P 113 2 Press Drawer 1 3 Select the size of the paper loaded in the paper drawer You can scroll the screen to view paper sizes such as envelopes not displayed on the screen When A5 Size Paper Is Loaded When paper is l...

Page 151: ...ess Apply 5 Press Apply If a Set Paper Size Is Not Displayed Press Other Sizes and select the paper size from the displayed list 4 Select the type of the paper loaded in the paper drawer The paper size and type are set You can change the paper size displayed on the screen in Step 3 Hiding Unused Paper Sizes P 147 5 Lines LCD Model 1 On the operation panel select Paper Settings in the Home screen a...

Page 152: ...orientation A5 Portrait orientation A5R When Non standard Size Custom Size Paper Is Loaded 1 Press Custom 2 Press X enter the value in X Enter the value using and with and to move the cursor between the digits for inputting whole numbers and fractions 3 Enter the value in Y in the same way as X 4 Select Apply and press If a Set Paper Size Is Not Displayed Press Other Sizes press and select the pap...

Page 153: ... You can change the paper size displayed on the screen in Step 3 Hiding Unused Paper Sizes P 147 Basic Operations 144 ...

Page 154: ...ster the settings using Remote UI from a computer Managing the Machine from a Computer Remote UI P 349 Touch Panel Model P 145 5 Lines LCD Model P 146 Touch Panel Model 1 On the operation panel press Paper Set in the Home screen Home Screen P 113 2 Press Register Custom Paper The Register Custom Paper screen is displayed 3 Select the registration number If you have selected the registered number c...

Page 155: ... 3 Select the registration number and press If you have selected the registered number continue on to select Edit and press 4 Press x enter the value in x Enter the value using and with and to move the cursor between the digits for inputting whole numbers and fractions 5 Enter the value in y in the same way as x 6 Select Apply and press 7 Select the type of the paper and press The custom paper is ...

Page 156: ...s using Remote UI from a computer Touch Panel Model P 147 5 Lines LCD Model P 147 Touch Panel Model 1 On the operation panel press Paper Set in the Home screen Home Screen P 113 2 Press Select Frequently Used Paper Sizes The Frequently Used Sizes screen is displayed 3 Press Drawer 1 4 Clear the checkboxes of the paper sizes to hide and press Apply Paper sizes whose checkboxes are cleared are not d...

Page 157: ...ess The Frequently Used Sizes screen is displayed 3 Select Drawer 1 and press 4 Clear the checkboxes of the paper sizes to hide and press Apply Paper sizes whose checkboxes are cleared are not displayed on the paper settings screen Basic Operations 148 ...

Page 158: ...sing the TX Job Log You can register destinations either with the operation panel or Remote UI but the types of destinations that can be registered and the registration method vary Registering Using the Operation Panel Use the operation panel to register destinations from the TX Job Log Registering Destinations to the Address Book Operation Panel Touch Panel Model P 152 Registering Using Remote UI...

Page 159: ...nations individually when sending data You can register up to 50 groups You can register only the same type of destinations for one group Registering Groups to the Address Book Operation Panel Touch Panel Model P 154 Registering Groups to the Address Book Remote UI Touch Panel Model P 159 Classifying by Index You can display the initials of the names and types of destinations such as fax set at th...

Page 160: ...est select the checkbox of a destination and then perform the operation When you call the Address Book from the Home screen press the destination to display the fax screen with the specified destination entered Basic Operations 151 ...

Page 161: ...Registering Groups to the Address Book Operation Panel Touch Panel Model P 154 4 Enter the destination information You can register a destination without entering its name but by entering the name you can search for it by its initials when specifying the destination Press Name and enter the name and then press Apply For destination information press Fax Number enter that information and then press...

Page 162: ...national 1 If the error does not improve select International 2 and International 3 in that order 1 If this is not set here the settings that appear when selecting Menu in the Home screen and then selecting Function Settings are applied ECM TX P 436 TX Start Speed P 438 3 Press Apply 6 Press Apply The destination is registered to the Address Book Registering a Destination from the TX Job Log of a ...

Page 163: ...splayed enter the PIN and press Apply Select the index at the top of the screen of the Address Book to filter and display the destinations 3 Press Coded Dial or One Touch and press Group The Group screen is displayed If Coded Dial is selected unregistered coded dialing numbers are automatically set and the Group screen is displayed When One Touch is selected select the number to register You can c...

Page 164: ... of a destination select the target destination 8 Change registered numbers as needed To change a Coded Dial number press Coded Dial and select an unregistered number or enter a three digit coded dialing number using the numeric keys 9 Press Apply The group is registered to the Address Book Basic Operations 155 ...

Page 165: ...tination to edit or delete Select the index at the top of the screen of the Address Book to filter and display the destinations 3 Edit or delete the destination When Editing a Destination 1 Press Edit If the Address Book PIN screen is displayed enter the PIN and press Apply 2 Edit the item and press Apply The edited information is applied When Deleting a Destination 1 Press Delete If the Address B...

Page 166: ...Starting Remote UI P 350 2 On the Portal page of Remote UI click Address Book Portal Page of Remote UI P 352 3 Click One Touch or Coded Dial 4 Click an item displayed as Not Registered The Register New Destination screen is displayed If the Enter PIN screen is displayed enter the Address Book PIN and then click OK 5 Select Fax and click OK When registering group destinations see the following Regi...

Page 167: ...r phone line connection the machine lowers the communication start speed Long Distance If a communication error occurs when sending a fax to an international destination select International 1 If the error does not improve select International 2 and International 3 in that order 1 If this is not set here the setting in Settings Registration TX Settings Fax TX Settings is applied ECM TX P 436 TX St...

Page 168: ...te UI Touch Panel Model P 157 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Address Book Portal Page of Remote UI P 352 3 Click One Touch or Coded Dial 4 Click an item displayed as Not Registered The Register New Destination screen is displayed If the Enter PIN screen is displayed enter the Address Book PIN and then click OK 5 Select ...

Page 169: ...to change the display of the Address Book 9 Select the checkboxes of the destinations to add to the group and click OK The destinations are added to Member List on the Register New Destination Group screen You can select multiple destinations at the same time 10 Click OK The group is registered to the Address Book 11 Log out from Remote UI Basic Operations 160 ...

Page 170: ...iple Destinations You can specify multiple destinations by repeating the operation of specifying a destination When Removing a Specific Destination after Specifying Multiple Destinations Use the following procedure On the fax screen press Destination Confirm Edit select the destination or group to remove Remove Yes If you selected a group you can press Number of Destinations to view the destinatio...

Page 171: ...n the Home screen Home Screen P 113 The Address Book is displayed For the fax screen press Destination Specify from Address Book 2 Select the destinations to specify The destinations are specified When destinations are specified by calling up the Address Book from the Home screen the fax screen is displayed with the specified destinations entered Select the index at the top of the screen of the Ad...

Page 172: ... The destination is specified If you entered an incorrect number press to clear the numbers Basic Operations 163 ...

Page 173: ...red an incorrect fax number press to clear the number To enter a second and subsequent destinations press Destination and select the method for specifying destinations When sending a fax to an international destination enter the international access number country code and fax number in that order If you are unable to connect press Pause in between the numbers to add a pause You can change the pau...

Page 174: ...tricted Prohibiting the Use of Destinations in the Send Log P 325 1 On the fax screen press Destination Recall Set 2 Select the log you want to call up The destinations are specified When there are multiple destinations in the log only the first destination is displayed but all of the destinations are applied 3 Change the destinations and scan settings as needed You can change and send the called ...

Page 175: ...nctions you can change the default settings If you do not change the settings the default settings will be used unchanged By configuring the settings as the preferred standard or to save paper for example you can increase work efficiency and reduce costs Changing the Default Settings P 167 Basic Operations 166 ...

Page 176: ...h Panel Model P 167 5 Lines LCD Model P 168 Touch Panel Model 1 On the operation panel press Menu in the Home screen Home Screen P 113 2 Press Function Settings 3 Select the default setting item you want to change Select from the following items according to the function you want to change Fax Send Fax Settings Change Default Settings Copy Copy Change Default Settings 4 Select the setting items to...

Page 177: ...Home screen and press Home Screen P 113 2 Press Function Settings Copy Change Default Settings 3 Select the setting items to change press and change the default settings For details about the setting items see the following Change Default Settings P 421 4 Select Apply and press The default settings are changed Restoring Default Settings to the Factory Settings In step 2 of Copy Settings press Init...

Page 178: ...h Panel Model 94LS 041 You can adjust the volume of the sounds emitted by the machine and set whether the machine emits sounds notifying you of operations and statuses Adjusting the Volume Touch Panel Model P 170 Basic Operations 169 ...

Page 179: ...r Remote UI P 349 1 On the operation panel select Menu in the Home screen Home Screen P 113 2 Press Preferences Volume Settings The Volume Settings screen is displayed 3 Press Fax Tone 4 Move the slider to the left or right to adjust the volume and press Apply The volume is adjusted Moving the slider to the right increases the volume Moving the slider to the far left mutes the sound Adjusting Othe...

Page 180: ...at scanning of a fax original is complete 4 Move the slider to the left or right to adjust the volume and press Apply Moving the slider to the right increases the volume Moving the slider to the far left mutes the sound To emit a completion sound only when an error occurs press When Error On 5 Press Apply The volume is adjusted Setting the Notification Sounds for Operations and Statuses You can al...

Page 181: ...Settings The Volume Settings screen is displayed 3 Select the item to be set 4 Set whether notification sounds are emitted Volume Settings Screen Touch Panel Model P 173 To emit notification sounds select On Basic Operations 172 ...

Page 182: ...ys and buttons on the operation panel Invalid Entry Tone Set whether to emit a sound when an invalid key is pressed such as when you enter a value outside the setting range Restock Supplies Tone Set whether to emit a sound when the toner cartridge is nearing the end of its lifetime Warning Tone Set whether to emit a sound when the machine has a paper jam or other malfunction Job Done Tone Set whet...

Page 183: ...rver 181 Preparations for Using Universal Print 184 Registering the Machine to Cloud Service 185 Registering the Machine to the Computer 188 Printing from a Computer 189 Registering Non standard Size Paper to the Computer Custom Size 192 Printing with Universal Print 194 Canceling Printing 195 Viewing the Print Job Status and Log 198 Printing 174 ...

Page 184: ...er driver Windows You can use Microsoft s cloud service Universal Print to print data The Universal Print driver is standard in Windows 10 enabling you to also print from a remote location when the machine is connected to the Internet Preparations for Using Universal Print P 184 Printing with Universal Print P 194 macOS You can use AirPrint to print data Using AirPrint Application to Print and Sca...

Page 185: ... from the machine you must make printing preparations according to your printing method and usage environment Preparing to Print from a Computer P 177 Setting Up a Print Server P 181 Preparations for Using Universal Print P 184 Printing 176 ...

Page 186: ...the Port Type and Number P 180 If the IP Address of the Machine Is Changed after Installing the Printer Driver In Windows the required action depends on the port you are using If you are using an MFNP port the connection is maintained as long as the machine and computer belong to the same subnet so no action is required on the computer If you are using a standard TCP IP port you must add a new por...

Page 187: ...ained as long as the machine and computer belong to the same subnet even if the IP address of the machine is changed Standard TCP IP Port This is a standard Windows port You must add a new port every time the IP address of the machine is changed Select this type of port when you cannot add an MFNP port Administrator privileges are required on each computer Required Preparations Prepare the followi...

Page 188: ... 3 Click Add When Adding a Standard TCP IP Port 1 Select Standard TCP IP Port and click New Port The Add Standard TCP IP Printer Port Wizard screen is displayed 2 Click Next 3 Enter the IP address or DNS name host name and then click Next The port name is entered automatically so change it as needed When Additional port information required Appears Take action following the instructions on the scr...

Page 189: ...puter 1 Log on to the computer using an administrator account 2 Click Start Settings Devices Printers scanners The Printers scanners screen is displayed 3 Click the printer driver of the machine Manage Printer properties The printer driver properties screen is displayed 4 On the Ports tab click Configure Port The Configure Port screen or Configure Standard TCP IP Port Monitor screen is displayed 5...

Page 190: ...configure the settings according to your usage environment Preparing to Print from a Computer P 177 Configuring the Settings for Sharing the Printer Configure the printer sharing settings on the computer that will be the print server so that other computers on the network can use the print server When Using Windows P 181 When Using macOS P 183 When Using Windows Administrator privileges are requir...

Page 191: ...checkbox 3 Click Browse specify the folder where the driver is located and click OK When Specifying the Folder of the Downloaded Driver If the print server computer has a 32 bit operating system specify the x64 folder with the decompressed driver Driver folder If the print server computer has a 64 bit operating system specify the 32BIT folder with the decompressed driver Driver folder When Specify...

Page 192: ...rinters select the checkbox of the machine 4 Restrict the users that can use the print server as needed By default all users can use the print server To enable specific users to use the print server click under Users and select the users who can use the print server 5 Close the Sharing screen The settings are applied Printing 183 ...

Page 193: ...crosoft s cloud service Universal Print and register the machine to each computer that will be used to print You must be a registered user of Microsoft 365 and use Azure Active Directory Registering the Machine to Cloud Service P 185 Registering the Machine to the Computer P 188 Printing 184 ...

Page 194: ...page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Network Settings Universal Print Settings The Universal Print Settings screen is displayed 4 Click Edit in Basic Settings 5 Select the Use Universal Print checkbox and enter the printer name For the printer name enter a name to identify the machine using single byte alphanumeric characters To verify the certificat...

Page 195: ... of the Remote UI screen The Universal Print Settings screen is displayed 13 Wait a few minutes and then click When registration is complete Registered is displayed in Registration Status 14 Log out from Remote UI Canceling the Registration Click Unregister on the Universal Print Settings screen OK On the Azure Active Directory device management screen select the machine and click Delete Printing ...

Page 196: ...t screen of Azure Active Directory in a Web browser on a computer 2 Select the machine and click Share Printer To change the name of the machine displayed on the computer change Printer Share Name 3 Click Members Add 4 From the list select the members and groups who will use the printer Printing 187 ...

Page 197: ...splayed 2 Click Access work or school Connect 3 Follow the on screen instructions to sign in to your Microsoft 365 account 4 Click Home Devices Printers scanners The Printers scanners screen is displayed 5 Click Add a printer or scanner The printer list screen is displayed 6 Select the machine and click Add device The machine is registered to the computer When Using a Proxy Server To use Universal...

Page 198: ...the settings according to your usage environment Preparing to Print from a Computer P 177 If the document or paper to print is a non standard size register the size to the printer driver Registering Non standard Size Paper to the Computer Custom Size P 192 When Using Windows P 189 When Using macOS P 190 When Using Windows 1 On your computer open the document you want to print 2 In the application ...

Page 199: ... printer icon in the Windows notification area Canceling Printing from a Computer P 195 Use or Status Monitor on the operation panel to view the print job status and log Viewing the Print Job Status and Log P 198 When Using macOS 1 On your computer open the document you want to print 2 From the menu in the application used to open the document click Print The printing dialog box appears 3 In Print...

Page 200: ...Configure 2 sided printing and adjust the image quality and other settings to suit your document and purpose For more information click in the printing dialog box to display help 6 Click Print Printing starts You can cancel printing from the printer icon in the Dock Canceling Printing from a Computer P 195 Use or Status Monitor on the operation panel to view the print job status and log Viewing th...

Page 201: ...g macOS P 192 When Using Windows 1 Click Start Settings Devices Printers scanners The Printers scanners screen is displayed 2 Click the printer driver of the machine Manage Printing preferences The Printing preferences screen of the printer driver is displayed 3 On the Page Setup tab click Custom Paper Size 4 Enter the custom size paper name and paper size and click Register 5 Click OK OK The cust...

Page 202: ... driver of the machine 4 In Paper Size of the print options select Manage Custom Sizes If print options are not displayed click Show Details in the printing dialog box 5 Click at the bottom left double click Untitled and enter the custom size paper name 6 Enter the paper size and click OK The custom size paper is registered Printing 193 ...

Page 203: ...t you must be a registered user of Microsoft 365 and use Azure Active Directory Required Preparations Register the machine to Azure Active Directory and set the members or groups that will use the machine Registering the Machine to Cloud Service P 185 To each computer that will use Universal Print register the machine that is registered to Azure Active Directory Registering the Machine to the Comp...

Page 204: ...screen is displayed click Cancel If the above screen is not displayed double click the printer icon in the Windows notification area select the document to cancel and click Document Cancel Yes If the printer icon is not displayed in the Windows notification area or the document to be canceled is not displayed the print data is sent to the machine after being processed on the computer In this case ...

Page 205: ...Panel Model Press on the operation panel Yes Operation Panel P 13 If the job list screen is displayed select the job to cancel and press Yes 5 Lines LCD Model Press on the operation panel Yes Operation Panel P 13 If the job list screen is displayed select the job to cancel and press Yes Printing 196 ...

Page 206: ...Canceling Printing with Remote UI You can cancel printing with Status Monitor Cancel Job Status screen in Print of Remote UI Checking Usage and Logs with Remote UI P 354 Printing 197 ...

Page 207: ...Monitor screen is displayed 2 Press Copy Print Job 3 Check the print job status and log Viewing the Print Job Status 1 Press Job Status 2 Select a job to view its details The job details are displayed 3 View the file name user name and other information Depending on the type of characters being used the file name and user name may not be correctly displayed Viewing the Print Job Log 1 Press Job Lo...

Page 208: ...racters being used the file name and user name may not be correctly displayed Viewing the Print Job Log 1 Select Job Log press 2 Select a job to view its details and press The job details are displayed 3 View the file name user name and other information Depending on the type of characters being used the file name and user name may not be correctly displayed If Print Job Log Displays Error Informa...

Page 209: ... to a Computer 202 Scanning Saving to a Computer 204 Scanning Using the Shortcut Key 207 Scanning from a Computer 211 Starting MF Scan Utility 214 Canceling Scanning 215 Checking the Save Status and Log of Scanned Data Touch Panel Model 217 Scanning 200 ...

Page 210: ...st operating the machine and is convenient when scanning multiple originals Preparing to Save Scanned Data to a Computer P 202 Scanning Saving to a Computer P 204 Scanning Using the Shortcut Key P 207 Scanning from a Computer Scan using the format and save destination specified when scanning This method lets you see the scanned data immediately on the computer screen so you can check the image qua...

Page 211: ...ing the results MF Scan Utility This is the application for scanning Use this to easily scan photos and documents from a computer You can also change the scan settings for when performing scanning operations with the machine Step 2 Registering the Machine with a Computer For both of the following cases you must register the machine with the computer used as the save destination Performing scanning...

Page 212: ...anner Settings 3 Click at the bottom left 4 Add the machine on each tab according to the connection method Connecting with Bonjour On the Bonjour tab select the Bonjour name and then click Add Connecting with TCP IP On the IP tab enter the IP address of the machine and then click Add 5 Restart MF Scan Utility The added machine is displayed in Product Name on the Canon MF Scan Utility main dialog b...

Page 213: ...ar MF screen appears on the computer used as the save location close the screen Touch Panel Model P 204 5 Lines LCD Model P 205 Touch Panel Model 1 Place the original Placing Originals P 130 2 On the operation panel press Scan in the Home screen Home Screen P 113 The scan type selection screen is displayed 3 Press Computer The screen to select the computer to be used as the save location is displa...

Page 214: ... 1 Place the original Placing Originals P 130 2 On the operation panel press Scan in the Home screen Home Screen P 113 The scan type selection screen is displayed 3 Press Computer The screen to select the computer to be used as the save location is displayed When you are using the machine only with a USB connected computer the scan screen is displayed 4 Select the scan setting and press Scanning o...

Page 215: ...platen glass and press Press Finish Scanning to save the scanned data If the size of the original is different part of the image may be missing or the image may be scanned smaller Checking or Changing Scan Setting or Save Location You can check and change the scan setting selected in step 5 by using the MF Scan Utility on the computer used as the save location Starting MF Scan Utility P 214 Scanni...

Page 216: ...ve Scanned Data to a Computer P 202 If the ScanGear MF screen appears on the computer used as the save location close the screen Registering the Scan Settings and a Computer as the Save Location in the Shortcut Key Use the operation panel to configure the settings You cannot configure the settings using Remote UI from a computer Touch Panel Model P 207 5 Lines LCD Model P 208 Touch Panel Model 1 O...

Page 217: ...n and press Home Screen P 113 2 Press Function Settings Send Scan and Send Settings 3 Press Shortcut Key Settings Register 4 Press the shortcut key 5 Select the method for connecting to the computer to be used as the save location and press 6 Select the computer to be used as the save location and press If you select USB Connection in step 5 proceed to step 7 7 Select the scan type and press The s...

Page 218: ...ome Screen P 113 Scanning of the original starts To cancel scanning press Cancel Yes Canceling Scanning P 215 When scanning is completed the destination folder is displayed on the screen of the selected computer By default a subfolder with the scanning date is created in the Documents folder Windows or the Pictures folder macOS and the scanned data is saved to that folder When Scan Next Press Star...

Page 219: ...a subfolder with the scanning date is created in the Documents folder Windows or the Pictures folder macOS and the scanned data is saved to that folder When Scan Next Press Start appears When an original is placed on the platen glass and is scanned the screen for scanning additional originals is displayed To continue scanning originals place them on the platen glass and press Press Finish Scanning...

Page 220: ...are and other applications that support TWAIN 1 or WIA 2 Scanned data is imported directly to the application for immediate editing and processing Check the manual of the application you are using to see if it supports TWAIN or WIA Scanning Using Other TWAIN and WIA supported Applications P 212 1 TWAIN is a standard for connecting a scanner or other image input device to a computer 2 WIA is a func...

Page 221: ... the machine scan using other TWAIN and WIA supported application on your computer This section describes the general procedure for this operation Check the manual of the application you are using for detailed operations on how to use it Required Preparations Install the scanner driver ScanGear MF on the computer Installing Software and Drivers to the Computer P 99 1 Place the original on the mach...

Page 222: ...f the original are not scanned or an error message appears after scanning is completed place the originals on the machine one at a time and perform scanning When Scanning Cannot Be Performed The machine may not be online scan standby mode On the operation panel select Scan in the Home screen and press Remote Scanner or select Remote Scanner and press to turn the machine online and then repeat the ...

Page 223: ... Windows Click Start Canon MF Scan Utility When Using macOS From the OS Applications folder double click Canon MF Utilities Canon MF Scan Utility For more information on the operations and settings of MF Scan Utility click Instructions on the MF Scan Utility screen to display help Scanning 214 ...

Page 224: ...l P 215 Touch Panel Model Press Cancel Yes If the above screen is not displayed press on the operation panel and then press Yes If the job list screen is displayed select the job to cancel and press Yes 5 Lines LCD Model Press Cancel Yes If the above screen is not displayed press on the operation panel and then press Yes Scanning 215 ...

Page 225: ...If the job list screen is displayed select the job to cancel and press Yes Scanning 216 ...

Page 226: ...Panel P 13 2 Press TX Job 3 Check the status and log on the Job Status or Job Log Checking the Save Status 1 On the Job Status check the job being processed or waiting to be processed 2 Select a job to view its details The job details are displayed 3 Check the number of pages and the destination For jobs with multiple destinations press Destination to display the list of destinations Checking the ...

Page 227: ... Settings 226 Auto Forwarding and Backing Up Received Faxes 227 Sending Faxes 229 Sending a Fax after a Phone Conversation Manual Sending 231 Sending Faxes from a Computer PC Faxing 233 Securely Sending PC Faxes 236 Fax Original Scan Settings 237 Receiving Faxes 238 Receiving Faxes via Telephone Remote RX 239 Changing the Print Settings for Received Faxes 240 Canceling Fax Sending 242 Checking the...

Page 228: ... from a Computer P 221 Sending Faxes from a Computer PC Faxing P 233 In macOS you can use the AirPrint function that is standard in the OS to send data from a computer without having to install a fax driver Using AirPrint Application to Print and Scan Data and Send Faxes P 294 Receiving Faxes When the machine is set to receive faxes automatically faxes are received without the incoming ringing If ...

Page 229: ...a Computer P 221 To Change the Initial Settings You can change the settings configured with Fax Setup Guide individually Changing Fax RX Mode and Setting the Action when Receiving a Fax P 223 Changing the Fax Number and Unit Name P 225 The sender s information including the sent date and time and fax number of the machine is printed together with the fax data at the destination You can change the ...

Page 230: ...educe this risk it is recommended that you configure the following settings using the fax driver When Using Windows P 221 When Using macOS P 221 When Using Windows 1 Click Start Settings Devices Printers scanners The Printers scanners screen is displayed 2 Click the fax driver of the machine Manage Printing preferences The Printing preferences screen of the fax driver is displayed 3 Configure the ...

Page 231: ...n click in the print dialog box to display help Step 3 Test Fax Sending When installation and setup are complete you can test to see if you can send faxes correctly Sending Faxes from a Computer PC Faxing P 233 Faxing 222 ...

Page 232: ...all is received the machine rings Pick up the handset to answer the call When Manually Receiving Faxes Select Manual Enables use of both fax and phone The machine rings when receiving both fax and phone calls If you hear a fax tone when picking up the handset receive the fax manually Receiving Faxes P 238 You can also configure the setting to receive faxes automatically after the machine rings for...

Page 233: ...e to receive the fax Connecting a Telephone For details about connecting a telephone use the procedure to connect to the telephone line Step 4 Connecting to Telephone Line P 97 DRPD Select Fax If you subscribe to a Distinctive Ring Pattern Detection DRPD service provided by your telephone company DRPD is also available for the RX mode This service assigns two or more telephone numbers with distinc...

Page 234: ...t Function Settings to configure the settings Set Line P 438 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click TX Settings Fax TX Settings Edit The Edit Fax TX Settings screen is displayed 4 Change the fax number and unit name Enter the fax ...

Page 235: ...nvenient when you want to check received faxes from a remote location or you want to back up faxes you sent or received Auto Forwarding and Backing Up Received Faxes P 227 Forwarding Essential Faxes Only You can also select a specific fax from the RX Job Log and send it to a specific destination Checking the Status and Log for Sent and Received Faxes P 243 Faxing 226 ...

Page 236: ...I click Settings Registration Portal Page of Remote UI P 352 3 Click RX Forwarding Settings Fax RX Settings Edit in Forwarding Settings The Edit Forwarding Settings screen is displayed 4 Select the Use Forwarding Function checkbox and click Select from Address Book The Select from Address Book screen is displayed 5 Select the destination and click OK The Edit Forwarding Settings screen reappears 6...

Page 237: ...le name Communications management number Date sent in this example April 5 2023 9 12 34 AM File sequence number if one file then 001 When you enter a string in File Name the specified string is appended to the start of the above file name 8 Click OK The settings are applied 9 Log out from Remote UI Faxing 228 ...

Page 238: ...een Home Screen P 113 The Fax screen appears 3 Press If the destination setting for the previously sent fax remains a fax may be sent to an incorrect destination Reset the setting before operating 4 Press Destination and specify the destination Specifying Destinations Touch Panel Model P 161 Enter the fax number with the numeric keys or select a registered destination 5 Configure the original scan...

Page 239: ...then press Start Scanning When Scan Size appears Select the size of the placed original When Scan Next appears When an original is placed on the platen glass and scanned the screen for scanning additional originals is displayed To scan additional originals place them on the platen glass and press When scanning of all documents is completed press Start TX If the size of the original is different pa...

Page 240: ... for manual sending are restricted as follows When an original is placed on the feeder only one side is scanned When an original is placed on the platen glass only one page of the placed original can be sent 1 Place the original Placing Originals P 130 2 On the operation panel press Fax in the Home screen Home Screen P 113 The fax screen appears 3 Configure the original scan settings as needed Fax...

Page 241: ...ending of a fax press Cancel Yes Canceling Fax Sending P 242 When scanning of the original is completed the fax is sent Use Status Monitor to view the sending status and log Checking the Status and Log for Sent and Received Faxes P 243 When Scan Size appears Select the size of the placed original The destinations and the settings in Manual Sending are not left in the TX Job Log Faxing 232 ...

Page 242: ...Using macOS P 234 When Using Windows 1 Open the document you are sending on your computer 2 In the application used to open the document select the command to print 3 Select the fax driver of the machine and click Print The Fax Sending Settings screen of the fax driver appears 4 Specify a destination This section describes how to enter a fax number You can specify a destination registered to the A...

Page 243: ... Image checkbox For more information about the other fax settings click Help on the Fax Sending Settings screen to display help 6 Click Send A screen confirming the send destination is displayed 7 Check that the destination is correct and click OK The fax is sent via the machine Use Status Monitor on the operation panel to view the sending status and log Checking the Status and Log for Sent and Re...

Page 244: ... Book from Address Book If an outside line number is required enter this number before the fax number 6 Configure the cover sheet and other fax settings as needed To set the cover sheet details select Cover Sheet from the pop up menu of the print option For more information about the other fax settings click in the printing dialog box to display help 7 Click Print The fax is sent via the machine U...

Page 245: ... reduce the risk of sending unintended sheets in an Excel file for example When you cannot preview the document with the print function of the application or you want to send only certain pages of the document you can check the content to be sent before sending Confirming the Destination You can require the user to enter the fax number twice when specifying a destination or require the user to con...

Page 246: ...faxes in the past Specifying Destinations TX Job Log Touch Panel Model P 165 Resolution Select the resolution for scanning originals The higher the resolution the sharper the image but the longer it takes to send the data Density Adjust the density to suit the original Press to increase the density and to lower it Sharpness Adjust the sharpness Emphasize the contours and lines to make them clearer...

Page 247: ...ceive the fax manually If a telephone is connected to the machine you can receive the fax by operating the telephone without operating the machine Receiving Faxes via Telephone Remote RX P 239 1 When the machine rings pick up the handset If it is a phone call you can take the call 2 If you hear a beep on the operation panel press Fax in the Home screen Home Screen P 113 The fax screen appears 3 Pr...

Page 248: ... Remote RX P 445 1 When the machine rings pick up the handset of the telephone If it is a phone call you can take the call 2 When you hear a beep dial the Remote RX ID using the numeric keys of the telephone The machine starts receiving the fax When receiving is completed the fax is printed automatically If you do not hear a set of tones when entering the Remote RX ID press the tone button of the ...

Page 249: ...I in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click RX Forwarding Settings Fax RX Settings Edit in Basic Settings The Edit Basic Settings screen is displayed 4 Select the Print on Both Sides checkbox 5 Click OK The settings are applied 6 Log out from Remote UI Printing the Received Date and Time and ...

Page 250: ...emote UI click Settings Registration Portal Page of Remote UI P 352 3 Click RX Forwarding Settings Common Settings Edit in Common Settings The Edit Common Settings screen is displayed 4 Select the Add RX Page Footer checkbox 5 Click OK The settings are applied 6 Log out from Remote UI Faxing 241 ...

Page 251: ...ending of a fax by following the on screen instructions Press Cancel Yes If the above screen is not displayed press on the operation panel and then press Yes If a job list screen is displayed select the job to cancel and press Cancel Yes Faxing 242 ...

Page 252: ...escribes how to check the status and log using the operation panel You can also use Remote UI from a computer to check the status and log To print faxes saved in the memory use Remote UI Checking Usage and Logs with Remote UI P 354 1 On the operation panel press Operation Panel P 13 The Status Monitor screen is displayed 2 Press TX Job or RX Job 3 Check the status and log When Checking the Status ...

Page 253: ...to a different destination and view its content This section describes how to check the fax content using the operation panel You can also use Remote UI from a computer to check the fax content To preview the fax content use the Remote UI Checking Usage and Logs with Remote UI P 354 Required Preparations Configure the settings to save faxes that could not be forwarded in the memory of the machine ...

Page 254: ...es Touch Panel Model 251 Additional Copying Features 5 Lines LCD Model 257 Using Paper Save Copy 263 Copying Both Sides of ID Cards onto One Sheet 267 Copying Multiple Passports onto One Sheet 271 Canceling Copy Operations 275 Checking the Copy Status 277 Copying 245 ...

Page 255: ...nes LCD Model P 257 This allows you to quickly make copies using a combination of N on 1 and 2 sided copying from the Home screen on the operation panel Using Paper Save Copy P 263 Copying for Specific Operations The ID Card Copy function can be quickly performed from on the operation panel or from the Home screen and the Passport Copy function can be quickly performed from the Home screen ID Card...

Page 256: ...odel Place the original Placing Originals P 130 2 On the operation panel press Copy in the Home screen Home Screen P 113 The copy screen is displayed 3 Set the Number of Copies and Copy Ratio Number of Copies Specify the number of copies Use the numeric keys to enter the number of copies Copy Ratio Set the ratio for enlarging or reducing copies Setting a Custom Copy Ratio Press Custom Ratio enter ...

Page 257: ...d on the platen glass and copied using 2 sided copying N on1 or collate the screen is displayed for scanning the next original 1 Select the original size Only displayed when 2 sided copying is specified 2 Place the next original on the platen glass and press The next original is scanned and the same screen is displayed Repeat this process until scanning of all originals is completed You can also p...

Page 258: ...nter a custom ratio using the numeric keys and then press Apply You can specify a value from 25 to 400 in 1 increments Automatically Setting the Copy Ratio for a Standard Size Select a fixed copy ratio from the list and press 4 Configure the other copy settings as needed Additional Copying Features 5 Lines LCD Model P 257 You can perform 2 sided copying and adjust the image quality and other setti...

Page 259: ...2 Place the next original on the platen glass and press The next original is scanned and the same screen is displayed Repeat this process until scanning of all originals is completed You can also press Density to change the settings for each original If the size of the original is different part of the image may be missing or the image may be printed smaller on the paper 3 Press Start Copying The ...

Page 260: ... 253 Adjusting the Density P 254 Adjusting the Image Quality P 255 Changing the Default Settings You can also change the default copy settings Changing the Default Settings P 167 Basic Copy Operations For the basic operations when copying see the following Copy Operations P 247 Making 2 sided Copies You can copy two 1 sided originals on both sides of one sheet of paper You can also copy a 2 sided ...

Page 261: ...inals onto One Sheet N on 1 You can reduce the size of a multiple page original and arrange the pages on one sheet of paper when copying N on 1 is convenient when you want to save paper by copying on fewer sheets of paper than the original This cannot be set at the same time as Erase Frame 1 Press N on 1 on the copy screen The N on 1 screen is displayed 2 Select the number of pages to combined Off...

Page 262: ...hen pages are combined a margin may be created around the copied images Collating Copies by Page Collate When copying multiple copies of a multi page original you can collate the copies in the page order of the original This is convenient when copying handouts for meetings When Copying without Collating The copies are grouped by the page of the original in the number of specified copies and not co...

Page 263: ...st the density Adjusting the Density of the Entire Original Drag the slider to the left or right to adjust the density and press Apply Press to increase the density and to lower it Adjusting the Density of the Background 1 Press Background The Background screen is displayed 2 Select the adjustment method and press Apply Auto An optimal density for the original is automatically set Original Type is...

Page 264: ...he feeder and select Text Photo High Speed Giving Priority to Image Quality over Speed Select Text Photo Quality adjust to make text or photos more visible and press Apply Copying Photos Containing Halftone Dots such as in Magazines Select Photo Copying Originals with Large Volumes of Text such as Research Papers Select Text Erasing Dark Borders and Shadows around Edges of the Original Erase Frame...

Page 265: ...the Sharpness You can emphasize the contours and lines to make them clearer in the copied image or weaken them to make them softer 1 Press Sharpness on the copy screen The Sharpness screen is displayed 2 Drag the slider to the left or right to adjust the sharpness Adjustment example To Make Blurry Text or Shapes Clearer Press To reduce moiré vertical pattern noise in photos Press 3 Press Apply The...

Page 266: ...mage Quality P 260 Changing the Default Settings You can also change the default copy settings Changing the Default Settings P 167 Basic Copy Operations For the basic operations when copying see the following Copy Operations P 247 Making 2 sided Copies You can copy two 1 sided originals on both sides of one sheet of paper You can also copy a 2 sided original on both sides of one sheet of paper or ...

Page 267: ... on 1 is convenient when you want to save paper by copying on fewer sheets of paper than the original This cannot be set at the same time as Erase Frame 1 Press N on 1 on the copy screen The N on 1 screen is displayed 2 Select the number of pages to combined OFF Pages are not combined 2 in 1 Combines a 2 page original onto one sheet of paper 4 in 1 Combines a 4 page original onto one sheet of pape...

Page 268: ...ng multiple copies of a multi page original you can collate the copies in the page order of the original This is convenient when copying handouts for meetings When Copying without Collating The copies are grouped by the page of the original in the number of specified copies and not collated For example when you are making three copies of a three page original the printouts are arranged in the foll...

Page 269: ...djusting the Density of the Background 1 Press Background The Background screen is displayed 2 Select the adjustment method and press Auto An optimal density for the original is automatically set Original Type is automatically set to Text Adjust Manual Drag the slider to the left or right to adjust the density and press Press to increase the density and to lower it When you adjust the density of t...

Page 270: ...th Large Volumes of Text such as Research Papers Select Text Erasing Dark Borders and Shadows around Edges of the Original Erase Frame This function erases the dark borders and shadows that appear around the edges in the copied image when copying originals that are smaller than the paper size or thick originals This cannot be set at the same time as N on 1 1 Press Erase Frame on the copy screen Th...

Page 271: ...em to make them softer 1 Press Sharpness on the copy screen The Sharpness screen is displayed 2 Move the slider to the left or right to adjust the sharpness Adjustment example To Make Blurry Text or Shapes Clearer Press To reduce moiré vertical pattern noise in photos Press 3 Press The copy screen reappears Copying 262 ...

Page 272: ... Copy screen is displayed 3 Select a combination of the number of pages to be combined and whether to use 2 sided copying 2 on 1 1 2 Sided Combine a 2 page original onto one side of a sheet of paper using 2 sided copying 4 on 1 1 2 Sided Combine a 4 page original onto one side of a sheet of paper using 2 sided copying 2 on 1 1 1 Sided Combine a 2 page original onto one side of a sheet of paper usi...

Page 273: ...appears When an original is placed on the platen glass and copied using 2 sided copying N on1 or collate the screen is displayed for scanning the next original 1 Select the paper size Only displayed when 2 sided copying is specified 2 Place the next original on the platen glass and press The next original is scanned and the same screen is displayed Repeat this process until scanning of all origina...

Page 274: ... Save to make copies the copy ratio is set automatically according to the paper size used for copying and the number of pages being combined You can also press Copy Ratio to manually change the copy ratio 6 Configure the other copy settings as needed Additional Copying Features 5 Lines LCD Model P 257 You can adjust the density and image quality You can change the number of pages to be combined an...

Page 275: ...ou can also press Density to change the settings for each original If the size of the original is different part of the image may be missing or the image may be printed smaller on the paper 3 Press Start Copying The scanned originals are printed When pages are combined a margin may be created around the copied images Copying 266 ...

Page 276: ...cards at reception Placing the ID card on the platen glass P 267 Copying ID Cards Touch Panel Model P 268 Copying ID Cards 5 Lines LCD Model P 269 Placing the ID card on the platen glass 1 Open the feeder or platen glass cover 2 Place the front of the ID card face down on the platen glass in the portrait orientation while aligning the corner of the ID card with the top left corner of the platen gl...

Page 277: ...opies 3 Adjust the density and image quality as needed Adjusting the Density P 254 Adjusting the Image Quality P 255 When you make copies using the ID Card Copy function the copy ratio is fixed at 100 4 Press The front of the ID card is scanned 5 When Scan Next is displayed turn over the ID card and place it on the platen glass Place the back of the ID card face down in the same way as the front 6...

Page 278: ...the number of copies Press Number of Copies set the number of copies or use the numeric keys to enter the number of copies 3 Adjust the density and image quality as needed Adjusting the Density P 254 Adjusting the Image Quality P 255 When you make copies using the ID Card Copy function the copy ratio is fixed at 100 4 Press The front of the ID card is scanned 5 When Scan Next is displayed turn ove...

Page 279: ...f the ID card is scanned and copying starts To cancel copying press Cancel Yes Canceling Copy Operations P 275 Use Status Monitor to view the copy job status Viewing the Print Job Status and Log P 198 Copying 270 ...

Page 280: ...port 5 Lines LCD Model P 273 Placing a passport on the platen glass 1 Open the feeder or platen glass cover 2 Place the page to be scanned face down while aligning the corner of the passport with the top left corner of the platen glass as shown Place the ID card slightly away from the edge of the platen glass 3 Gently close the feeder or platen glass cover Copying Passport Touch Panel Model 1 On t...

Page 281: ...s onto one side of a sheet of paper The copy screen is displayed 3 Set the number of copies Use the numeric keys to enter the number of copies When you use Passport Copy to make copies the copy ratio is set automatically according to the size of the paper used for copying and the number of passports to combine You can also press Copy Ratio to change the copy ratio manually 4 Configure the other co...

Page 282: ... passports onto one side of a sheet of paper by copying with 2 sided printing Copies four passports onto both sides of a sheet of paper with 2 sided printing 4 on 1 2 Sided Combines four passports onto one side of a sheet of paper by copying with 2 sided printing Copies eight passports onto both sides of a sheet of paper with 2 sided printing 2 on 1 Combines two passports onto one side of a sheet ...

Page 283: ...n Next is displayed place the next passport on the platen glass and press The next passport is scanned and the same screen is displayed Repeat this process until scanning of all passports is completed You can also press Density to change the settings for each passport 8 Press Start Copying The scanned passports are printed To cancel copying press Cancel Yes Canceling Copy Operations P 275 Use Stat...

Page 284: ...ines LCD Model P 275 Touch Panel Model Press Cancel Yes If the above screen is not displayed on the operation panel press Yes If the job list screen is displayed select the job to cancel and press Cancel Yes 5 Lines LCD Model Press Cancel Yes If the above screen is not displayed on the operation panel press Yes Copying 275 ...

Page 285: ...If the job list screen is displayed select the job to cancel and press Cancel Yes Copying 276 ...

Page 286: ... Display the Status Monitor screen Press on the operation panel Operation Panel P 13 2 Press Copy Print Job The Copy Print Job screen is displayed 3 Press Job Status 4 Select a job to view its details The job details are displayed 5 Check the number of originals number of copies and other settings 5 Lines LCD Model 1 Display the Status Monitor screen Press on the operation panel or press Status Mo...

Page 287: ...4 Select a job to view its details and press The job details are displayed 5 Check the number of originals number of copies and other settings Copying 278 ...

Page 288: ...chine 288 Connecting a Mobile Device via Wireless LAN Router LAN Connection 289 Connecting a Mobile Device Directly to the Machine Direct Connection 290 Using a Dedicated Application to Print and Scan Canon PRINT Business 293 Using AirPrint Application to Print and Scan Data and Send Faxes 294 Printing from an Android Device 298 Printing from Chromebook or Other Device with Chrome OS 299 Linking w...

Page 289: ...nt Service Dedicated Canon plugin Enables printing from any application Using a Dedicated Plugin to Print Canon Print Service P 298 Mopria Print Service Common plugin for Mopria certified printers and multifunction machines Enables printing from any application without having to install a dedicated plugin or application for individual manufacturers Using a Common Plugin to Print Mopria Print Servi...

Page 290: ...s 94LS 072 To directly connect a mobile device to the machine or to use AirPrint you must first configure the settings on the machine Preparations for Direct Connection P 282 Preparations for Using AirPrint P 285 Linking with Mobile Devices 281 ...

Page 291: ...nnection function as needed When connecting multiple mobile devices at the same time you must specify the SSID and network key To Terminate the Connection Automatically Select the Terminate Direct Connection Session checkbox and enter the time period of the direct connection until it is terminated When multiple mobile devices are connected they will be disconnected after the time period elapses si...

Page 292: ...operation panel Operation Panel P 13 The Status Monitor screen is displayed 2 Press Network Information Network Connection Method The Network Conn Method screen is displayed 3 Check that Wired LAN is displayed If the connection type is set to wired LAN you can establish a direct connection even if the machine is not connected to a network When Wireless LAN Is Displayed in Network Conn Method When ...

Page 293: ...direct connection even if the machine is not connected to a network When Wireless LAN Is Displayed in Network Conn Method When the machine is not connected to a wireless LAN a direct connection cannot be established Connect the machine to a wireless LAN or switch the connection type to wired LAN Connecting to a Wireless LAN P 55 Selecting Wired or Wireless LAN P 52 Linking with Mobile Devices 284 ...

Page 294: ...ect the Use AirPrint checkbox and enter the printer name For the printer name enter a name to identify the machine using single byte alphanumeric characters If mDNS of IPv4 is set the mDNS name is entered for the printer name If you change the printer name the mDNS name is also changed When you change the set printer name or mDNS name the Mac that was connected to the machine may no longer be able...

Page 295: ...use for TLS encrypted communication Using TLS P 311 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Network Settings IPP Print Settings or Network Link Scan Settings Edit The Edit IPP Print Settings screen or Edit Network Link Scan Settings screen is displayed 4 Configure the ...

Page 296: ... Confirm using single byte alphanumeric characters Printing or sending faxes with AirPrint now requires authentication and only users who know the user name and password of IPP authentication can use these functions 5 Click OK The settings are applied 6 Log out from Remote UI Linking with Mobile Devices 287 ...

Page 297: ...e to connect automatically to the wireless LAN router you do not need to manually connect it next time Connecting a Mobile Device via Wireless LAN Router LAN Connection P 289 Connecting Directly Direct Connection Connect a mobile device directly to the machine via Wi Fi You can directly connect to the machine without using wireless LAN router You must manually connect the mobile device each time y...

Page 298: ...work using wireless or wired LAN Setting Up the Network P 50 When using a wired LAN check that a wireless LAN router is connected to the same network Set an IPv4 address to the machine Setting IPv4 Addresses P 71 Connect the mobile device to either of the following wireless LAN routers A wireless LAN router connected to the machine When the machine is connected to a wired LAN A wireless LAN router...

Page 299: ...h Panel Model P 290 5 Lines LCD Model P 291 Touch Panel Model 1 On the operation panel press Mobile Portal in the Home screen Home Screen P 113 The Mobile Portal screen is displayed 2 Press Start The machine enters waiting state for Direct Connection Within 5 minutes of pressing Start you must directly connect the mobile device You can skip this step when Connect from device you want to connect is...

Page 300: ...3 When Maximum number of wireless devices connected w Direct Connection has been reached is displayed you cannot connect a new mobile device until a connected mobile device is disconnected To disconnect a connected mobile device press Disconnect By default only one mobile device can be directly connected to the machine at any one time 3 Directly connect the mobile device 1 Check the machine s SSID...

Page 301: ...ce Connected to the Machine When using Direct Connection press Connection Information to display the information of the mobile device connected to the machine with Direct Connection If the Direct Connection Is Automatically Disconnected The direct connection is automatically terminated in the following cases When the Direct Connection Termination is set When no data is sent or received between the...

Page 302: ...ter the machine to Canon PRINT Business When the mobile device is connected to the machine via LAN the IP address information of the machine is required to register the machine to Canon PRINT Business You can view the IP address with Home screen Mobile Portal Display Device Name IP Address For the 5 lines LCD model you can view the IP address with Mobile Portal on the control panel Display Device ...

Page 303: ... LAN or direct connection Operating Environment You can use AirPrint with the following iPhone iPad and iPod touch models iPhone 3GS or later iPad All models iPod touch Third generation or later Required Preparations Set the machine to enable use of AirPrint Preparations for Using AirPrint P 285 Connect the machine to an iPhone iPad or iPod touch Connecting a Mobile Device to the Machine P 288 1 O...

Page 304: ...2 Sending faxes OS X 10 9 or later 1 When printing from a Mac connected to the machine via USB OS X 10 9 or later 2 When scanning with TLS encrypted communication OS X 10 11 or later Required Preparations Set the machine to enable use of AirPrint Preparations for Using AirPrint P 285 Connect the machine to a Mac Setting Up the Network P 50 When connecting via USB connect to the USB port for comput...

Page 305: ...the original on the machine Placing Originals P 130 2 On your Mac Click System Preferences Printers Scanners The Printers Scanners screen is displayed 3 Select the machine 4 On the Scan tab click Open Scanner The Scanner screen is displayed 5 Configure the scan settings 6 Click Scan Scanning starts When Scanning Cannot Be Performed The machine may not be online scan standby mode On the operation p...

Page 306: ... The printing dialog box appears 3 In Printer select the machine Select the printer whose name ends with Fax 4 In To enter the fax number 5 Click Fax The fax is sent via the machine Use Status Monitor on the operation panel to view the sending status and log Checking the Status and Log for Sent and Received Faxes P 243 Linking with Mobile Devices 297 ...

Page 307: ... with Home screen Mobile Portal Display Device Name IP Address For the 5 lines LCD model you can view the IP address with Mobile Portal on the control panel Display Device Name IP Address For details about registering the machine and the printing method see the Canon Print Service manual in Mobile Apps at the online manual site https oip manual canon Using a Common Plugin to Print Mopria Print Ser...

Page 308: ... the machine Connecting a Mobile Device via Wireless LAN Router LAN Connection P 289 When connecting via USB connect to the USB port for computer connection on the back of the machine with a USB cable Rear Side P 11 For details about how to print using the Chromebook see Chromebook Help https support google com chromebook answer 7225252 You can also scan from a Chrome OS device without installing ...

Page 309: ...m an Issuing Authority 321 Verifying a Received Certificate with OCSP 323 Preventing Sending Data by Mistake and Leaking Information 324 Limiting Available Destinations 325 Confirming the Destination before Sending 327 Restricting Fax Sending 329 Restricting Printing Touch Panel Model 331 Saving Received Documents in the Machine Memory Lock Touch Panel Model 332 Preventing Unauthorized Use 335 Res...

Page 310: ... configure the settings Operate the machine using a system in which only a specific administrator s knows the ID and PIN Setting the Department ID and PIN for the Administrator P 302 Network Settings Applying the network security settings according to the usage environment can reduce the threat of unauthorized access and eavesdropping Protecting the Network P 304 Managing Usage Status When using t...

Page 311: ...el Model 1 On the operation panel press Menu in the Home screen Home Screen P 113 2 Press Management Settings User Management System Manager Information Settings The Sys Manager Info Set screen is displayed If the login screen appears enter the currently set System Manager ID and PIN and then press Log In 3 Press System Manager ID and PIN enter the System Manager ID and press Apply Specify any num...

Page 312: ...N contact your dealer or service representative If the Problem Persists P 581 Setting the System Manager Information On the Sys Manager Info Set screen press System Manager Name to set the name of the system manager You can also configure the e mail address and other system manager information by using Remote UI from a computer The set information is displayed in Status Monitor Cancel Device Infor...

Page 313: ...ilitates managing communication with external networks but blocks unauthorized access and consolidates anti virus protection for enhanced security Using a Proxy P 309 Encryption of Communication Using TLS You can use TLS to encrypt communication when using Remote UI This reduces the risks of data eavesdropping and tampering during communication Using TLS P 311 Using the Machine in a Network with I...

Page 314: ...ion describes how to configure the settings using Remote UI from a computer On the operation panel select Menu in the Home screen and then select Preferences to configure the settings However the operation panel can only be used to enable or disable the filter Firewall Settings P 390 Administrator privileges are required The machine must be restarted to apply the settings If you set an incorrect I...

Page 315: ...e applied Setting MAC Address Filtering This section describes how to configure the settings using Remote UI from a computer On the operation panel select Menu in the Home screen and then select Preferences to configure the settings You cannot use the operation panel to configure some of the settings Firewall Settings P 390 Administrator privileges are required The machine must be restarted to app...

Page 316: ... receive filter 5 Select the Use Filter checkbox The MAC address is enabled 6 In Default Policy set the filtering prerequisites As a filtering prerequisite select whether to allow or block communication with other devices 7 Register Exception Addresses In Address to Register enter a MAC address and then click Add Enter MAC addresses without separating with hyphens or colons Input example 123A456B7...

Page 317: ... Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Network Settings Port Number Settings Edit The Edit Port Number Settings screen is displayed 4 Change the port number of the protocol and click OK 5 Restart the machine Restarting the Machine P 106 The settings are applied Protocol Settings For the protocol settings and settings of the functions using the ...

Page 318: ...s Edit The Edit Proxy Settings screen is displayed 4 Select the Use Proxy checkbox 5 Enter the address and port number of the proxy server In HTTP Proxy Server Address enter the IP address and host name In HTTP Proxy Server Port Number enter the port number 6 Set the applicable range and authentication information according to your usage environment When using a proxy server also specified for com...

Page 319: ...8 Log out from Remote UI Security 310 ...

Page 320: ...ication Managing and Verifying a Key and Certificate P 315 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 In Network Settings click TLS Settings The TLS Settings screen is displayed 4 Specify the key and certificate to use for TLS encrypted communication 1 In Key and Certificate Se...

Page 321: ...UI Settings screen is displayed 2 Select the Use TLS checkbox and click OK 7 Restart the machine Restarting the Machine P 106 The settings are applied When a Warning Message Appears at Remote UI Startup A warning message about the security certificate may appear when starting up Remote UI with TLS enabled If there are no problems with the certificate or TLS settings you can continue operations Sec...

Page 322: ...AP The required settings are almost the same as those for TTLS with MSCHAPv2 used as the internal protocol Setting IEEE 802 1X First enable IEEE 802 1X and then set the authentication method This section describes how to configure the settings using Remote UI from a computer On the operation panel select Menu in the Home screen and then select Preferences to configure the settings However the oper...

Page 323: ... the key and certificate to use click Register Default Key Click the key name or certificate icon to display the certificate details On the certificate details screen click Verify Certificate to verify that the certificate is valid When using TTLS or PEAP 1 Select the Use TTLS or Use PEAP checkbox When using TTLS select the internal protocol to be used 2 Use Use Login Name as User Name to specify ...

Page 324: ...y is generated on the machine generate a Certificate Signing Request CSR have the certificate authority issue a certificate and then register that certificate in the key Generating a Key and Certificate Signing Request CSR and Obtaining and Registering a Certificate P 318 Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority Register a key and certificate obtained ...

Page 325: ...ication and click OK The Generate Network Communication Key screen is displayed 5 In Key Settings enter the name of the key and select the signature and key algorithm Enter the key name using single byte alphanumeric characters For the key algorithm select RSA or ECDSA and select the key length from the pulldown menu The longer the key length the better the security but this slows down communicati...

Page 326: ...y name or certificate icon in Registered Key and Certificate on the Key and Certificate Settings screen the certificate details appear On the certificate details screen click Verify Certificate to verify that the certificate is valid When the Key and Certificate Cannot Be Deleted You cannot delete a key and certificate being used Disable the function being used or delete these after switching to a...

Page 327: ...rom a computer You cannot use the operation panel to generate a key and certificate Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Device Management Key and Certificate Settings Generate Key The Generate Key screen is displayed 4 Select K...

Page 328: ...registered to the machine but it cannot be used until the certificate issued by the certificate authority is registered Registering a Certificate Issued by a Certificate Authority to a Key Register the certificate using Remote UI from a computer You cannot use the operation panel to register it Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P ...

Page 329: ... to 8 Log out from Remote UI Viewing and Verifying Detailed Information of a Registered Certificate Click the key name or certificate icon in Registered Key and Certificate on the Key and Certificate Settings screen to display the certificate details On the certificate details screen click Verify Certificate to verify that the certificate is valid When the Key and Certificate Cannot Be Deleted You...

Page 330: ...On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Device Management Key and Certificate Settings or CA Certificate Settings The Key and Certificate Settings screen or CA Certificate Settings screen is displayed 4 Click Register Key and Certificate or Register CA Certificate The Register Key and Certificate screen or Register CA Certificate screen is...

Page 331: ...Key and Certificate Settings screen the certificate details appear On the certificate details screen click Verify Certificate to verify that the certificate is valid Viewing and Verifying Detailed Information of a Registered CA Certificate When you click the issued to location in Registered CA Certificate on the CA Certificate Settings screen the CA certificate details appear On the CA certificate...

Page 332: ...on Portal Page of Remote UI P 352 3 Click Device Management OCSP Online Certificate Status Protocol Settings Edit The Edit OCSP Online Certificate Status Protocol Settings screen is displayed 4 Select the Use OCSP Online Certificate Status Protocol checkbox 5 Set the certificate verification level and the OCSP responder Certificate Verification Level Set whether to validate the certificate even if...

Page 333: ...ne Restricting and Confirming the Destination You can restrict the destinations to which scanned data and faxes are sent and have a screen confirming the destination displayed when sending these Limiting Available Destinations P 325 Confirming the Destination before Sending P 327 Appropriately Restricting Functions You can restrict access to part or all of a function when sending a fax or using mo...

Page 334: ...the sending of faxes from the computer Prohibit Fax Sending from a Computer P 329 Prohibiting the Use of Destinations in the Send Log Prevent specifying destinations in the TX Job Log of scan or fax jobs This section describes how to configure the settings using Remote UI from a computer On the operation panel select Menu in the Home screen and then select Function Settings to configure the settin...

Page 335: ...igure the settings using Remote UI from a computer On the operation panel select Menu in the Home screen and then select Function Settings to configure the settings Restrict New Destinations P 432 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 ...

Page 336: ...a screen appears prompting you to enter the number again When you enter a second and subsequent destinations they are displayed before the next destination is entered This section describes how to configure the settings using Remote UI from a computer On the operation panel select Menu in the Home screen and then select Function Settings to configure the settings Common Settings Touch Panel Model ...

Page 337: ...e item to display 3 Click OK To display the screen when entering a fax number using the numeric keys 1 Click Fax TX Settings Edit The Edit Fax TX Settings screen is displayed 2 In Basic Settings select the Confirm Entered Fax Number checkbox 3 Click OK 5 Log out from Remote UI Security 328 ...

Page 338: ...ngs Allow Fax Driver TX P 439 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click TX Settings Fax TX Settings Edit The Edit Fax TX Settings screen is displayed 4 In Basic Settings clear the Allow Fax Driver TX checkbox 5 Click OK The settings ...

Page 339: ... Page of Remote UI P 352 3 Click TX Settings Fax TX Settings Edit The Edit Fax TX Settings screen is displayed 4 In Basic Settings set Restrict Sequential Broadcast to Reject Sequential Broadcast 5 Click OK The settings are applied 6 Log out from Remote UI Security 330 ...

Page 340: ...re users not to immediately print received faxes This can prevent not only unattended printed documents and information theft but also unneeded printing thereby saving paper Saving Received Documents in the Machine Memory Lock Touch Panel Model P 332 Security 331 ...

Page 341: ...ting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 In RX Forwarding Settings click Common Settings The Common Settings screen is displayed 4 In Memory Lock Settings click Edit The Edit Memory Lock Settings screen is displayed 5 Select the Use Memory Lock checkbox 6 Configure the functions related to Memory Lock as needed To enable fa...

Page 342: ...on and print using Remote UI from a computer On the operation panel press to view this information You cannot use the operation panel to view some items In addition you cannot use the operation panel to print documents Checking the Status and Log for Sent and Received Faxes P 243 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Po...

Page 343: ... When you click Print All all faxes saved in the memory are printed 5 Log out from Remote UI after viewing the information or printing Security 334 ...

Page 344: ... Restricting Access to Information and Settings Restricting users and operations accessing information and settings on the machine can help prevent unauthorized use and protect confidential information Restricting Address Book Registration and Editing Touch Panel Model P 336 Restricting Use of Remote UI P 338 Restricting Use from a Mobile Device P 341 Disabling Unused Functions You can disable unu...

Page 345: ...by Setting a PIN You can require the entry of PIN to add a new entry to the Address Book or edit existing entries This section describes how to configure the settings using Remote UI from a computer On the operation panel select Menu in the Home screen and then select Set Destination to configure the settings Address Book PIN P 448 Administrator privileges are required 1 Log in to Remote UI in Sys...

Page 346: ... panel select Menu in the Home screen and then select Function Settings to configure the settings Register Log Dest to Addr Book P 439 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click TX Settings Fax TX Settings Edit The Edit Fax TX Setting...

Page 347: ...figure the settings using Remote UI from a computer after the Remote UI Access PIN has been set on the machine Managing the Machine from a Computer Remote UI P 349 Administrator privileges are required Touch Panel Model P 338 5 Lines LCD Model P 338 Touch Panel Model 1 On the operation panel press Menu in the Home screen Home Screen P 113 2 Press Management Settings Remote UI Settings Update Firmw...

Page 348: ...ttings P 456 Disabling Remote UI You can disable Remote UI to reduce the risk of unauthorized access to the machine via the network Use the operation panel to configure the settings You cannot configure the settings using Remote UI from a computer Administrator privileges are required The machine must be restarted to apply the settings Touch Panel Model P 339 5 Lines LCD Model P 340 Touch Panel Mo...

Page 349: ...me Screen P 113 2 Press Management Settings Remote UI Settings Update Firmware Remote UI Settings The Remote UI Settings screen is displayed If the login screen appears enter the System Manager ID and PIN and then press System Manager ID and PIN P 5 3 Press Use Remote UI Off 4 Restart the machine Restarting the Machine P 106 The settings are applied Security 340 ...

Page 350: ...he operation panel to configure the setting Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Network Settings Mopria Settings Edit The Edit Mopria Settings screen is displayed 4 Clear the Use Mopria checkbox and click OK The settings are ap...

Page 351: ...creen and then select Preferences to configure the settings USB Settings P 401 Administrator privileges are required The machine must be restarted to apply the settings 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click External Interface Settings Edit The Edit External Interface...

Page 352: ... Remote UI from a computer On the operation panel select Menu in the Home screen and then select Preferences to configure the settings TCP IP Settings P 394 Administrator privileges are required The machine must be restarted to apply the settings 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote...

Page 353: ...ut having to install a scanner driver To be able to specify a computer connected via WSD as the store location when scanning from the machine also select the Use Computer Scanning checkbox When Responding to a Search Request of the Machine by Multicast Discovery Select the Use Multicast Discovery checkbox To keep the machine in sleep mode without responding to received multicast discovery packets ...

Page 354: ...el Model P 345 5 Lines LCD Model P 345 Touch Panel Model 1 On the operation panel press Menu in the Home screen Home Screen P 113 2 Press Preferences Network TCP IP Settings Use HTTP The Use HTTP screen is displayed If the login screen appears enter the System Manager ID and PIN and then press Log In System Manager ID and PIN P 5 3 Press Off Yes 5 Lines LCD Model 1 On the operation panel select Me...

Page 355: ...with Remote UI 354 Monitoring the Usage 356 Checking the Number of Printed Pages Check Counter 357 Printing and Viewing Reports and Lists 359 Changing the Report and List Print Settings 362 Importing and Exporting the Address Book Touch Panel Model 364 Updating the Firmware Touch Panel Model 366 Updating the Firmware 5 Lines LCD Model 369 Initializing the Settings and Data 372 Managing the Machine...

Page 356: ...d pages and print communication results settings and other reports and lists Monitoring the Usage P 356 Managing Servers Various Data and Firmware Managing the Address Book You can use the import and export functions to regularly back up the Address Book In addition you can share the Address Book with other devices to save time on registering destinations and configuring the settings Importing and...

Page 357: ... Portal Page of Remote UI P 352 3 Click Timer Settings Edit The Edit Timer Settings screen is displayed 4 Enter the current date and time 5 Set the time zone according to the region where the machine is used Communicating over the Internet is premised on setting the UTC Coordinated Universal Time correctly The UTC is a coordinated universal time that is standard for all parts of the world There is...

Page 358: ... UI General User Mode You can monitor usage view logs cancel printing and change some settings Starting Remote UI P 350 Portal Page of Remote UI P 352 Checking Usage and Logs with Remote UI P 354 See Also It is recommended that you set up the following functions to prevent unauthorized use of Remote UI by a third party System Manager ID Set the System Manager ID which is the exclusive administrato...

Page 359: ...L http IP address of the machine The Remote UI login screen appears When Remote UI communication is encrypted a warning message about the security certificate may appear If there are no problems with the certificate or TLS settings you can continue operations When entering an IPv6 address enclose the IP address in brackets Example http fe80 2e9e fcﬀ fe4e dbce If the Remote UI Login Screen Is Not D...

Page 360: ...PIN is set enter the PIN 3 Click Log In The Portal page of Remote UI appears Portal Page of Remote UI P 352 4 When you have completed your operations click Log Out The login screen appears after logging out from Remote UI Do not access other websites when using Remote UI Setting the Time Until the User Is Automatically Logged Out The user is automatically logged out from Remote UI if no operations...

Page 361: ...r Log Out You are logged out of Remote UI and the login screen is displayed Language You can change the display language of Remote UI The display languages of the computer and Remote UI must be the same If the display languages are not the same the entered information may not be displayed correctly or you may not be able to reference a folder server or other specified destination Mail to System Ma...

Page 362: ...he Settings Registration screen If you logged in with System Manager Mode you can change any settings and perform operations such as saving and importing data The items that can be set in the Settings Registration screen are nearly the same as those of the operation panel but some items can only be set with either the operation panel or Remote UI Settings Menu Items P 377 Depending on the item you...

Page 363: ...user name in User Name when you logged in with General User Mode only the print job status for that user is visible Click Job Number for paused prints to display print details and view the user name and number of printed sheets Click Cancel in Job Operation to delete the print data for jobs that are printing or waiting Job Log Displays the print job log TX Job Log Displays the TX job log for scan ...

Page 364: ...ecifications of the machine and the status of optional equipment Device Information Displays information of the machine such as the product name and serial number as well as the firmware version and system manager information Device Name and Location display the information set in Settings Registration Device Management Device Information Settings System Manager Information displays the informatio...

Page 365: ... reports and lists Checking the Number of Printed Pages Check Counter P 357 Printing and Viewing Reports and Lists P 359 See Also You can also check the counter using Remote UI from a computer In Remote UI you can also check the status and logs of a function operation status of the machine and error information Checking Usage and Logs with Remote UI P 354 Managing the Machine 356 ...

Page 366: ...mputer Checking Usage and Logs with Remote UI P 354 Touch Panel Model P 357 5 Lines LCD Model P 357 Touch Panel Model 1 Press on the operation panel Operation Panel P 13 2 Press Device Status Check Counter 3 Select the item you want to check 4 Check the number of printed pages 101 Total 1 Displays the total number of pages copied and printed 201 Copy Total 1 Displays the total number of copied pag...

Page 367: ...r screen is displayed 3 Select the item you want to check and press 4 Check the number of printed pages 101 Total 1 Displays the total number of pages copied and printed 201 Copy Total 1 Displays the total number of copied pages Managing the Machine 358 ...

Page 368: ...ing and receiving results and saving results With the exception of communication management reports communication results reports cannot be printed manually You must configure the settings in advance to print the reports automatically Changing the Report and List Print Settings P 362 Communication Management Report Displays all communication results for faxes and scanned data By default this is pr...

Page 369: ...360 5 Lines LCD Model P 360 Touch Panel Model 1 On the operation panel press Menu in the Home screen Home Screen P 113 2 Press Output Rprt Print List The Print List screen is displayed 3 Select the report or list to print A screen confirming the paper available for printing is displayed If the login screen appears enter the System Manager ID and PIN and then press Log In System Manager ID and PIN ...

Page 370: ...vailable for printing is displayed If the login screen appears enter the System Manager ID and PIN and then press System Manager ID and PIN P 5 4 Check that printable paper is set in the machine select Yes and press The report or list is printed Managing the Machine 361 ...

Page 371: ... report and list print settings To Print Reports and Lists on Both Sides 1 Press Default Settings for Report Output The Default Settings for Report Output screen is displayed 2 Set 2 Sided Printing to On To Change the Communication Management Report Settings 1 Press Communication Management Report The Comm Mngt Report screen is displayed 2 Configure the report settings To print automatically after...

Page 372: ...en is displayed 2 Select whether to print this report automatically To print automatically after each receive job select On To print automatically only when an error occurs select Only When Error Occurs 5 Lines LCD Model 1 On the operation panel select Menu in the Home screen and press Home Screen P 113 2 Press Output Reports Report Settings The Report Settings screen is displayed 3 Select Default...

Page 373: ...mpleted Turning OFF the machine during processing may cause data corruption or damage the machine Do Not Operate the Machine during Import or Export Before import or export check that the machine is not printing or performing other operations Exporting the Address Book Select the items to export and write them to a file When exporting the Address Book select the file format that suits your needs E...

Page 374: ... items to be imported the machine restarts automatically 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 350 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 352 3 Click Data Management Import The Import screen is displayed 4 Click Browse in File Path and specify the file to be imported 5 Click Start Importing OK The selected file is import...

Page 375: ...7 Updating the Firmware via a Computer P 367 Checking the Firmware Version Check the current version of the firmware before updating it and then check the version after updating to see if the update was performed correctly This section describes how to check the firmware version using the operation panel You can also use Remote UI from a computer to check the firmware version Managing the Machine ...

Page 376: ...ed If the login screen appears enter the System Manager ID and PIN and then click Log In System Manager ID and PIN P 5 3 Press Via Internet Yes The firmware update confirmation screen is displayed 4 In the licensing screen press Accept 5 Press OK Downloading of the firmware starts When the download is complete the machine restarts automatically and the firmware is updated Do not turn OFF the machi...

Page 377: ... UI from a computer Administrator privileges are required 1 On the operation panel press Menu in the Home screen Home Screen P 113 2 Press Management Settings Remote UI Settings Update Firmware Update Firmware The Update Firmware screen is displayed If the login screen appears enter the System Manager ID and PIN and then click Log In System Manager ID and PIN P 5 3 Press Via PC Yes Switches the ma...

Page 378: ...ing the Firmware via a Computer P 370 Checking the Firmware Version Check the current version of the firmware before updating it and then check the version after updating to see if the update was performed correctly This section describes how to check the firmware version using the operation panel You can also use Remote UI from a computer to check the firmware version Managing the Machine from a ...

Page 379: ...en press System Manager ID and PIN P 5 3 Press Via Internet Yes The firmware update confirmation screen is displayed 4 In the licensing screen press 5 Press Downloading of the firmware starts Do not turn the machine OFF while it is restarting or during the firmware update Doing so may cause the update to fail Failed updating may result in an error message appearing during startup and the machine b...

Page 380: ...form this operation You cannot perform this operation using Remote UI from a computer Administrator privileges are required 1 On the operation panel select Menu in the Home screen and press Home Screen P 113 2 Press Management Settings Remote UI Settings Update Firmware Update Firmware The Update Firmware screen is displayed If the login screen appears enter the System Manager ID and PIN and then ...

Page 381: ...f the machine Initializing All Settings and Data P 373 Initializing Specific Settings and Data This section describes how to initialize settings and data using Remote UI from a computer On the operation panel select Menu in the Home screen and then perform initialization from Preferences or Management Settings Initialize Network Settings P 391 Data Management P 457 Administrator privileges are req...

Page 382: ...PIN again Setting the PIN to Use for Remote UI P 338 Initializing All Settings and Data Use the operation panel to initialize all settings and data You cannot initialize these using Remote UI from a computer Administrator privileges are required When these are initialized the machine restarts automatically Before initialization check that there is no data being processed or waiting to be processed...

Page 383: ...reen and press Home Screen P 113 2 Press Management Settings Initialize All Data Settings The initialization confirmation screen is displayed If the login screen appears enter the System Manager ID and PIN and then press System Manager ID and PIN P 5 3 Press Yes All settings and data are initialized When initialization is complete the machine restarts automatically Managing the Machine 374 ...

Page 384: ...n Settings 415 Common 416 Paper Feed Settings 417 Print Settings 418 Scan Settings 419 Generate File 420 Copy 421 Printer 423 Printer Settings 424 PDL Selection Plug and Play Touch Panel Model 430 Send 431 Common Settings Touch Panel Model 432 Scan and Send Settings 434 Fax Settings Touch Panel Model 436 Receive Forward Touch Panel Model 441 Common Settings Touch Panel Model 442 Fax Settings Touch...

Page 385: ... Remote UI Settings Update Firmware 455 Remote UI Settings 456 Data Management 457 Security Settings 458 Authentication Password Settings 459 Settings Menu Items 376 ...

Page 386: ... Once you enter the required information and the login is authenticated you can view or change the settings Logging In to the Machine P 128 If the Machine Must be Restarted After changing the settings restart the machine Restarting the Machine P 106 Settings Not Included in the Menus The Paper Settings items appear when you press Paper Settings in the Home screen Specifying the Paper Size and Type...

Page 387: ...Display Settings Menu Preferences Configure the operation panel screen displays Display Settings P 380 Timer Energy Settings Menu Preferences Set the date and time and specify the Energy Saver settings Timer Energy Settings P 384 Network Menu Preferences Configure the network environment for the machine Network P 387 External Interface Menu Preferences Configure the USB connection External Interfa...

Page 388: ... Volume Settings Touch Panel Model Menu Preferences Set whether sounds are emitted Volume Settings Touch Panel Model P 404 Settings Menu Items 379 ...

Page 389: ...pecify the screen displayed after the start screen appears when the machine is turned ON and immediately after an Auto Reset Setting this for the Status Monitor enables you to also specify the screen displayed immediately after the Status Monitor screen is closed Home Copy Fax 1 Scan Status Monitor Home Copy Fax 1 Scan 1 May not be displayed depending on the model the installed options and other s...

Page 390: ...enu Preferences Display Settings Change the language shown on Remote UI screens Depending on your country or region the Remote UI Language setting may not be available or its content or default setting may be different English Japanese French Spanish German Italian Portuguese Chinese Simplified Chinese Traditional Korean Millimeter Inch Entry Switch Menu Preferences Display Settings Change the uni...

Page 391: ...age is displayed when a toner cartridge is low on toner If the machine is configured to stop printing when a toner cartridge is low on toner this cannot be set to Off Action When Warning P 382 If the machine is configured not to print incoming faxes when a toner cartridge is low on toner the message appears even when this is set to Off Continue Print When Amount in Cart Low P 442 Low Cartridge Lev...

Page 392: ... 1 Menu Preferences Display Settings Specify whether a message is displayed to notify you if soiling is detected during feeder use Off On 1 May not be displayed depending on the model the installed options and other settings Settings Menu Items 383 ...

Page 393: ... Time is set Date Time Settings Menu Preferences Timer Energy Settings Set the time zone UTC 1 and Daylight Saving Time according to the region where the machine is installed 1 The UTC Coordinated Universal Time is a coordinated universal time that is standard for all parts of the world Internet based communication relies on the UTC being set correctly Depending on your country or region the Date ...

Page 394: ...enable Auto Reset you can then set the time after which it is triggered You can also change the screen that is displayed after an Auto Reset Function After Auto Reset P 385 0 Off 1 to 2 to 9 min Situations Where Auto Reset is Not Triggered When the Error lamp on the operation panel is flashing Operation Panel P 13 When the Menu screen or an error message 1 is displayed on the operation panel When ...

Page 395: ... Function Selected Function Auto Sleep Time Menu Preferences Timer Energy Settings Set the time after which the machine automatically goes into sleep mode Reducing Power Consumption Sleep Mode P 107 Use of the default settings is recommended to achieve the most effective power savings 1 to 60 min Settings Menu Items 386 ...

Page 396: ...ther to connect the machine to the network using a wired or wireless LAN Selecting Wired or Wireless LAN P 52 If you are switching from a wired LAN to a wireless LAN you can make the change within the procedure for configuring the wireless LAN Wired LAN Wireless LAN Wireless LAN Settings Menu Preferences Network Specify the settings for connecting the machine to a wireless LAN and to save energy w...

Page 397: ...aser NW Device Setup Utility from the Canon website for your country region https global canon en support TCP IP Settings Menu Preferences Network Specify the settings for using the machine on a TCP IP network TCP IP Settings P 394 SNMP Settings Menu Preferences Network Specify the settings for setting up monitoring and controlling the machine using SNMP management software Configuring SNMP P 84 T...

Page 398: ... device management software drivers or other software Mode 1 Mode 2 Waiting Time for Connection at Startup Menu Preferences Network Set the waiting time until a connection is established when the machine starts up If the machine is connected via a device such as a switching hub you may not be able to connect to the network even when the setting on the machine is correct If so set the waiting time ...

Page 399: ...ings Off On Firewall Settings Menu Preferences Network Specify whether to enable an IP address filter and MAC address filter Use Remote UI from a computer to set the default policy for filtering and the exception addresses Setting the Firewall P 305 IPv4 Address Filter Outbound Filter Off On Inbound Filter Off On IPv6 Address Filter Outbound Filter Off On Inbound Filter Off On MAC Address Filter O...

Page 400: ...tative carries out device maintenance remotely he or she may change this to On Off On Initialize Network Settings Menu Preferences Network Use this to restore the network settings to the factory settings Initializing Specific Settings and Data P 372 Settings Menu Items 391 ...

Page 401: ...er than selecting the wireless LAN router from a list Manually Enter Network Name Menu Preferences Network Wireless LAN Settings Other Connections Connect to a wireless LAN router by manually entering all the router information such as the SSID network key and security settings Connecting to a Wireless LAN by Setting the Details Manual Setup Method P 66 Security Settings None WEP Open System Encry...

Page 402: ...ormation Power Save Mode Menu Preferences Network Wireless LAN Settings Connection Set Specify whether to periodically set the machine to Power Save Mode according to signals sent from the wireless LAN router Off On Connection Information Menu Preferences Network Wireless LAN Settings Connection Set Check data such as the security settings as well as the wireless LAN MAC address and other connecti...

Page 403: ...ttings Set the IPv4 address either automatically or manually Setting IPv4 Addresses P 71 Auto Acquire Select Protocol Off DHCP Auto IP Off On Manually Acquire 1 IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway Address 0 0 0 0 Check Settings 1 May not be displayed depending on the model the installed options and other settings PING Command Menu Preferences Network TCP IP Settings IPv4 Settings Execut...

Page 404: ...e mDNS settings to use DNS functions in an environment such as Bonjour with no DNS installed Off On mDNS Name DHCP Option Settings Menu Preferences Network TCP IP Settings IPv4 Settings Specify the settings for using a DHCP server in an IPv4 environment with a Domain Name System DNS implemented Configuring DNS P 79 Acquire Host Name Off On DNS Dynamic Update Off On Acquire DNS Server Address Off O...

Page 405: ...ings Configure whether to use a stateless address Off On Check Settings Use DHCPv6 Menu Preferences Network TCP IP Settings IPv6 Settings Configure whether to use a stateful address obtained from a DHCP server using DHCPv6 Off On Check Settings DNS Settings Menu Preferences Network TCP IP Settings IPv6 Settings Specify the DNS settings when using the machine in an environment with a Domain Name Sy...

Page 406: ...ork TCP IP Settings IPv6 Settings Specify the settings for using a DHCP server in an IPv4 environment with a Domain Name System DNS implemented Configuring DNS P 79 Acquire DNS Server Address Off On Acquire Domain Name Off On WINS Settings Menu Preferences Network TCP IP Settings Configure WINS Windows Internet Name Service when using the machine in a network environment that uses both NetBIOS and...

Page 407: ...P 343 If the RAW protocol is used you can also set the time from the start of reception standby after print data reception is canceled to the timeout RAW Print Settings Off On RX Timeout 1 to 5 to 60 min WSD Settings Menu Preferences Network TCP IP Settings Specify whether to use the WSD protocol You can specify this setting for each of the functions that use the WSD protocol Configuring LPD RAW o...

Page 408: ...work Link Scan Settings Menu Preferences Network TCP IP Settings Specify whether to use Network Link Scan You can use Network Link Scan when scanning documents with AirPrint Setting the Functions and Security to Be Used with AirPrint P 286 When using Network Link Scan you can also specify whether TLS encryption is used for communication Setting Use Network Link Scan to On enables HTTP communicatio...

Page 409: ... 65535 HTTP 1 to 80 to 65535 SNMP 1 to 161 to 65535 MTU Size Menu Preferences Network TCP IP Settings If communication slows down due to the size of the packets sent use this to change the maximum size for outgoing packets 1300 1400 1500 Settings Menu Items 400 ...

Page 410: ...d red text are the default settings for each item USB Settings P 401 USB Settings Menu Preferences External Interface Specify whether to use the USB port for connecting to a computer Preventing Connection to Computer via USB Port P 342 Use as USB Device Off On Settings Menu Items 401 ...

Page 411: ...eferences Accessibility Specify whether light and dark on the operation panel screen are reversed Off On Contrast Menu Preferences Accessibility Adjust the contrast to make the operation panel screen easier to view 7 levels Message Display Time Menu Preferences Accessibility Set the number of seconds for which each message is displayed when 2 messages are displayed alternately on the operation pan...

Page 412: ...es Accessibility Set the cursor operation when entering text Set to Auto to move the cursor automatically to the next input field after entering text When set to Manual you must press to move the cursor Auto Manual Settings Menu Items 403 ...

Page 413: ...nal in Feeder Detection Tone P 406 Fax Tone Menu Preferences Volume Settings Specify whether communication sounds are emitted when sending faxes Dragging the slider to the right increases the volume Dragging the slider to the far left mutes the sound 4 levels Ring Tone Menu Preferences Volume Settings Specify whether a fax reception sound is emitted 0 Off 1 to 3 TX Done Tone Menu Preferences Volum...

Page 414: ...ion panel Off On Invalid Entry Tone Menu Preferences Volume Settings Set whether to emit a sound when an invalid key is pressed such as when you enter a value outside the setting range Off On Restock Supplies Tone Menu Preferences Volume Settings Set whether to emit a sound when the toner cartridge is nearing the end of their lifetime Off On Warning Tone Menu Preferences Volume Settings Set whethe...

Page 415: ...ne is completed Off On Energy Saver Alert Menu Preferences Volume Settings Set whether to emit a sound when the machine enters and exits sleep mode Off On Original in Feeder Detection Tone Menu Preferences Volume Settings Set whether to emit a sound when an original is loaded in the feeder Off On Settings Menu Items 406 ...

Page 416: ...407 Maintenance P 407 Adjust Image Quality Menu Adjustment Maintenance Use this setting to adjust the image quality or print position and for special processing according to the paper used Adjust Image Quality P 408 Maintenance Menu Adjustment Maintenance Carry out maintenance to clean the machine Maintenance P 414 Settings Menu Items 407 ...

Page 417: ...ge Quality If printed text or fine lines appear faded adjust the density Adjusting the Print Density P 480 9 levels Toner Save Menu Adjustment Maintenance Adjust Image Quality Specify whether to adjust the print quality to save toner To give priority to print quality select Off Off On Special Processing Menu Adjustment Maintenance Adjust Image Quality Use a range of processes to resolve problems t...

Page 418: ...gh surface If the envelope flap is stuck down If the paper curls during printing Manual Back Side Print 2 Sided Only Menu Adjustment Maintenance Adjust Image Quality Special Processing Special Paper Processing If you are using paper that has already been printed on printing on the back side may appear faint If so specifying On for that paper source may improve the print results When this is set to...

Page 419: ...g may alleviate paper curling Specifying On in this setting may lead to faded print Off On Reduce Ppr Sticking at Output Menu Adjustment Maintenance Adjust Image Quality Special Processing In 2 sided printing involving multiple pages printed paper sheets may stick together If so specifying On in this setting may reduce the likelihood of paper sheets sticking together This setting is also effective...

Page 420: ...ent Maintenance Adjust Image Quality Special Processing White blank areas in the printed image may be darkened If so specifying On may correct the problem When you select On the print density may decrease Off On Reduce Toner Flaking Menu Adjustment Maintenance Adjust Image Quality Special Processing Depending on the paper type and operating environment the toner in printed images may peel off If s...

Page 421: ...e 3 Off Mode 1 Mode 2 Mode 3 Correct Blurry Image Menu Adjustment Maintenance Adjust Image Quality Special Processing Smudges may appear on the printed paper In this case selecting Mode 1 may improve the print results If that does not work try selecting Mode 2 Off Mode 1 Mode 2 Transfer Adjustment Mode Menu Adjustment Maintenance Adjust Image Quality Special Processing Depending on the paper used ...

Page 422: ...e If so specifying On in this setting may improve the print results This setting takes effect the next time a toner cartridge is replaced Specifying On will result in a longer delay than usual between replacing toner cartridge and being able to print Off On Settings Menu Items 413 ...

Page 423: ...ustment Maintenance Maintenance Perform this operation to clean the fixing assembly if black streaks appear on printed paper following procedures such as toner cartridge replacement Cleaning the Fixing Assembly P 468 Clean Drum Menu Adjustment Maintenance Maintenance If the printout is smudged the drum may be dirty Perform this operation to clean the drum Cleaning the Drum P 469 Settings Menu Item...

Page 424: ... function operation such as the paper source printing and scanning Common P 416 Copy Menu Function Settings Specify the settings for copying Copy P 421 Printer Menu Function Settings Specify the printer settings Printer P 423 Send Menu Function Settings Specify the settings for sending faxes and scanned data Send P 431 Receive Forward Menu Function Settings Specify the settings for receiving and f...

Page 425: ...n Specify the settings for printing Print Settings P 418 Scan Settings Menu Function Settings Common Specify the settings for scanning Scan Settings P 419 Generate File Menu Function Settings Common Specify the settings for scan file generation Generate File P 420 Fax Setup Guide Touch Panel Model Menu Function Settings Common Configure the settings for faxing by following the instructions on the ...

Page 426: ... the loaded paper there is no need to change the direction of the paper loaded or which side faces up If you specify Print Side Priority always load the paper using the method for 2 sided printing Orientation for Loading Paper with a Logo P 138 If you specify Print Side Priority in this setting 1 sided printing will be slower If you are using paper without a pre printed logo or if you are not usin...

Page 427: ... Suspended Jobs P 418 Auto Delete Suspended Jobs Menu Function Settings Common Print Settings Specify whether to automatically delete the print or copy job when an error occurs and printing stops If you specify automatic deletion you can also specify the time before the job is deleted Off On 0 to 5 to 240 min Settings Menu Items 418 ...

Page 428: ...Settings Specify whether the machine automatically goes online scan standby mode when you are scanning from a computer If you specify Off in this setting you must press Scan Remote Scanner in the operation panel Home screen to bring the machine online before performing the scan Off On Auto Offline Menu Function Settings Common Scan Settings Specify whether the machine automatically reverts to offl...

Page 429: ... Settings Common Generate File Specify the gamma value used when a scan file is converted to YCbCr for transmission Setting a gamma value that matches that of the display used by the recipient ensures that image display is faithful to the original YCbCr TX Gamma Value Gamma 1 0 Gamma 1 4 Gamma 1 8 Gamma 2 2 For information on the display s gamma value see the manual for the display Settings Menu I...

Page 430: ...the Default Settings P 167 The values specified here are also restored when you press Reset in the copy screen Number of Copies 1 to 999 Density 9 levels Background Auto Adjust Manual 9 levels Original Type Text Text Photo High Speed Text Photo Quality Photo 2 Sided Off 1 2 Sided Original Finishing Type 1 2 Sided Original Orientation Portrait Landscape Finishing Type Book Type Calendar Type Copy R...

Page 431: ...ff 2 on 1 4 on 1 ID Card Copy Select Layout Collate Off On Erase Frame Off On Sharpness 7 levels Initialize Default Settings Menu Function Settings Copy Use this to restore the copy settings to the factory default values Settings Menu Items 422 ...

Page 432: ...nter Specify the settings for printer operation and for processing print data Printer Settings P 424 PDL Selection Plug and Play Touch Panel Model Menu Function Settings Printer Specify which Page Description Language PDL to use when connecting the machine to a computer using Plug and Play PDL Selection Plug and Play Touch Panel Model P 430 Settings Menu Items 423 ...

Page 433: ...rity over the paper size and type specified in Paper Settings in the Home screen If you specify On in this setting the machine will print from the paper source specified by the printer driver regardless of the paper setting on the machine Also if On is specified here and the size of the paper loaded differs markedly from that specified in the printer driver settings you can specify whether printin...

Page 434: ...nd there is only Letter size paper loaded the job is printed on Letter size paper instead Print settings are specified in an application or printer driver but this setting can only be specified on the operation panel Off On Print Quality Menu Function Settings Printer Printer Settings Adjust print quality settings such as the density and according to the document being printed and the purpose Dens...

Page 435: ...s Print Quality Specify the resolution for printing To print at a higher resolution specify On Selecting On decreases the printing speed Off On Layout Menu Function Settings Printer Printer Settings Specify the gutter direction or margin and the print position Binding Location Menu Function Settings Printer Printer Settings Layout Specify whether the gutter will be on the long edge or the short ed...

Page 436: ...pecified as a positive value Specified as a negative value 1 90 to 0 00 to 1 90 inches or 50 0 to 00 0 to 50 0 mm Offset Short Edge or Offset Long Edge Menu Function Settings Printer Printer Settings Layout Offset the print position of text and images Use this setting when the printed text and images are shifted towards one edge of the paper or when they extend beyond the print range Specify the o...

Page 437: ...duce halftones intermediate areas between light and dark areas according to the print data content To print at high definition with clear text outlines Specify Resolution This is useful for printing files with text and fine lines To print at a higher resolution than the Resolution setting specify High Resolution This is useful for printing data with fine lines and small text such as CAD files Sele...

Page 438: ...ghlighted contrast between light and dark areas Specify Gradation This is useful for printing image files such as photos To print with smoother gradations and outlines Specify Resolution This is useful for printing files such as figures that use tonal gradations To print at high definition with clear text outlines Specify High Resolution This is useful for printing files with text and fine lines H...

Page 439: ...lt settings for each item Network P 430 Network Menu Function Settings Printer PDL Selection Plug and Play Specify the Page Description Language PDL to use when the machine is connected to a networked computer using Plug and Play To connect the machine as a fax machine specify FAX in this setting To connecting the machine as a UFR II printer specify UFR II in this setting FAX UFR II Settings Menu ...

Page 440: ...axes and for displaying a destination confirmation screen Common Settings Touch Panel Model P 432 Scan and Send Settings Menu Function Settings Send Specify the settings for sending scanned data Scan and Send Settings P 434 Fax Settings Menu Function Settings Send Specify the settings for sending faxes Fax Settings Touch Panel Model P 436 Fax Settings may not be displayed depending on the model th...

Page 441: ...d in the Address Book Limiting Available Destinations P 325 Off On Restrict Resending from Log Menu Function Settings Send Common Settings Specify whether to prohibit the specification of destinations from the TX Job Log for fax jobs Limiting Available Destinations P 325 Off On One Touch Coded Dial TX Confirmation Menu Function Settings Send Common Settings Specify whether the registered destinati...

Page 442: ...sses handled by the machine including sending faxes are managed as jobs Select whether to display the screen for confirming reception as a job after fax operations are performed When you select On you can display a screen to view the sending status and log Off On Settings Menu Items 433 ...

Page 443: ...ned data will be saved to a shortcut key so that you can quickly perform a scan from the Home screen Touch Panel Model Register Scan PC1 Scan PC2 Off USB Connection Color Scan Black White Scan Custom 1 Custom 2 Network Connection Color Scan Black White Scan Custom 1 Custom 2 Confirm Destination Scan PC1 Scan PC2 5 Lines LCD Model Register Scan PC Off USB Connection Color Scan Black White Scan Cust...

Page 444: ... Custom 2 Confirm Destination Scan PC Settings Menu Items 435 ...

Page 445: ...erminal ID P 439 Auto Adjust VoIP Comm Speed P 440 Change Default Settings Menu Function Settings Send Fax Settings Change the default settings for sending Faxes Changing the Default Settings P 167 When you press Reset in the fax send screen the settings revert to the values specified here Resolution 200 x 100 dpi Normal 200 x 200 dpi Fine 200 x 200 dpi Photo 200 x 400 dpi Superfine Density 9 leve...

Page 446: ...ion Settings Send Fax Settings Specify the number of seconds wait time in the pause inserted between numbers To send a fax to an overseas destination enter the international access number country code and fax number in that order If the call will not connect insert a pause between the different numbers If you still cannot connect after inserting a pause change the pause time 1 to 2 to 15 sec Auto ...

Page 447: ...line that is shared with a home phone or business phone the line type may not be selected automatically If so select Manual and specify the line type Normally if you connect the machine to a phone line and restart the machine the line type is selected automatically Configuring the Fax Settings Fax Setup Guide Touch Panel Model P 95 Pulse Tone TX Start Speed Menu Function Settings Send Fax Settings...

Page 448: ...P 329 Off On Register Log Dest to Addr Book Menu Function Settings Send Fax Settings Specify whether to restrict destinations remaining in the TX Job Log so they cannot be registered in the Address Book Prohibiting Registering Fax Sending Log Destinations to Address Book P 337 Allow Do Not Allow TX Terminal ID Menu Function Settings Send Fax Settings Specify whether to include sender information s...

Page 449: ...de Image Area Mark No as FAX TEL Auto Adjust VoIP Comm Speed Menu Function Settings Send Fax Settings For more secure fax transmission and reception in VoIP communication systems that are prone to communication errors specify On in this setting Specifying On will lower the communication speed Off On Settings Menu Items 440 ...

Page 450: ... Receive Forward Specify the settings for Memory Lock operation with faxes Common Settings Touch Panel Model P 442 Fax Settings Menu Function Settings Receive Forward Specify the settings for receiving and forwarding faxes Fax Settings Touch Panel Model P 444 Fax Settings may not be displayed depending on the model the installed options and other settings Settings Menu Items 441 ...

Page 451: ...hine s memory Saving Received Documents in the Machine Memory Lock Touch Panel Model P 332 Off On Use Fax Preview Off On Report Print Off On Memory Lock Time Off On Memory Lock Start Time Memory Lock End Time Continue Print When Amount in Cart Low Menu Function Settings Receive Forward Common Settings Specify whether to print received faxes when a toner cartridge is low on toner Printing when a to...

Page 452: ...ettings Receive Forward Common Settings Select whether to print the received date and time page number and other reception information at the bottom of faxes Changing the Print Settings for Received Faxes P 240 Off On Settings Menu Items 443 ...

Page 453: ...rror occurs during image reception Here specify whether the ECM function is used for reception If you use ECM reception error checking is carried out by both the sender and recipient during communication so the ECM function must also be enabled at the sender s end ECM reception may slow down communication because error checking and correction are conducted during communication Note also that even ...

Page 454: ...gs Specify whether the machine switches to automatic receive mode Auto RX after a set period of time if you do not pick up the receiver for an incoming fax when the fax receive mode is set to Manual If you specify On in this setting you can also specify how long in seconds the incoming ring tone sounds before the machine switches to Auto RX Off On Ring Time Till Auto RX 1 to 15 to 99 sec RX Start ...

Page 455: ...warding Settings Menu Function Settings Receive Forward Fax Settings Specify the settings for forwarding faxes Auto Forwarding and Backing Up Received Faxes P 227 Enable Forwarding Settings Menu Function Settings Receive Forward Fax Settings Forwarding Settings Specify whether the content of received faxes is automatically forwarded or saved to a preset destination If you specify On in this settin...

Page 456: ... Menu Function Settings Receive Forward Fax Settings Forwarding Settings Specify whether faxes that could not be forwarded due to an error are stored in the machine s memory Off Only When Error Occurs Settings Menu Items 447 ...

Page 457: ... Address Book PIN Address Book PIN P 448 Address Book PIN Menu Set Destination Specify that a PIN must be entered to add new entries to the Address Book or edit existing entries Restricting Address Book Registration and Editing by Setting a PIN P 336 Settings Menu Items 448 ...

Page 458: ...ings for information and operations relating to the machine s hardware Device Management P 452 Remote UI Settings Update Firmware Menu Management Settings Specify and manage the settings for information and operations relating to the machine s software Remote UI Settings Update Firmware P 455 Data Management Menu Management Settings Manage or initialize stored data and the machine s settings Data ...

Page 459: ...Initialize the settings and registered data to reset the machine to the factory settings Initializing the Settings and Data P 372 Settings Menu Items 450 ...

Page 460: ...er ID and System Manager PIN to create a dedicated administrator account If needed you can also specify the administrator s name Use Remote UI from a computer to specify other administrator information such as the e mail address Setting the Department ID and PIN for the Administrator P 302 By default the System Manager ID and System Manager PIN are not set System Manager ID and PIN P 5 System Mana...

Page 461: ...rtal page Portal Page of Remote UI P 352 Device Name Location Select Country Region Menu Management Settings Device Management Specify the country or region where the machine is used The default setting may vary depending on the setting selected at initial power ON Depending on your country or region the Select Country Region setting may not be available or its content or default setting may be di...

Page 462: ... installed Download Toner Status from the Canon website for your country region and install it on your computer https global canon en support If the machine is supplied with a CD ROM or DVD ROM you can also use this to install Toner Status Displ Consumables Purchase Button RUI Off On Toner Status Settings Off On Displ Cnsmbl Purch Btn Off On Scan with Canon PRINT Business Menu Management Settings ...

Page 463: ...to Canon Genuine Mode Normally there is no need to change this setting Your Canon service representative may change this setting If this setting is not displayed contact the machine s administrator Off On Settings Menu Items 454 ...

Page 464: ...rmware Specify the settings for using Remote UI and for Restrict Access for Remote UI Remote UI Settings P 456 Update Firmware Menu Management Settings Remote UI Settings Update Firmware Check the machine s firmware version and update the firmware via the Internet or a computer Updating the Firmware Touch Panel Model P 366 Updating the Firmware 5 Lines LCD Model P 369 Via PC Via Internet Version I...

Page 465: ... UI Settings Specify whether to use Remote UI Disabling Remote UI P 339 If you opt to use Remote UI you can also specify whether to use TLS encryption for communication when using Remote UI Using TLS P 311 Off On Use TLS Off On Remote UI Access Security Settings Menu Management Settings Remote UI Settings Update Firmware Remote UI Settings When using Remote UI set this setting to On and set the Re...

Page 466: ...ram does not send personal information or any information other than that shown above Off On Initialize Key and Certificate Menu Management Settings Data Management Initialize the key and certificate settings and CA certificate settings and delete all keys and certificates other than pre installed ones Initializing Specific Settings and Data P 372 Initialize Address Book Touch Panel Model Menu Man...

Page 467: ...ttings Specify whether to restrict the use of weak encryption or keys and certificates that use weak encryption Prohibit Use of Weak Encryption Off On Prohibit Key Cert with Weak Encryption Off On Verify System at Startup Menu Management Settings Security Settings Verify that the system has not been tampered with when starting up the machine If Tampering is Detected The machine switches to update ...

Page 468: ...he authentication functions Lockout Settings Menu Management Settings Security Settings Authentication Password Settings Authentication Function Settings Specify whether to switch to a state that does not permit login lockout for a set period if authentication fails If you use lockout you can also specify how many consecutive times authentication fails before lockout is invoked in Lockout Threshol...

Page 469: ...the Platen Glass 465 Cleaning the Feeder 466 Cleaning the Fixing Assembly 468 Cleaning the Drum 469 Replacing Consumables 470 Replacing the Toner Cartridge 471 Checking the Remaining Amount of Consumables 477 List of Consumables 478 Adjusting the Print Density 480 Moving the Machine 482 Maintenance 460 ...

Page 470: ...The minimum holding period for performance parts for repairs and toner cartridges is seven 7 years after production of the machine model is discontinued If a problem occurs during operation see the following Troubleshooting P 486 If the problem still cannot be resolved or you think the machine needs to be checked contact your dealer or service representative If the Problem Persists P 581 Installat...

Page 471: ...ding Problems P 519 Viewing the Number of Printed Pages and Machine Usage As a guide to when to perform maintenance you can view the number of printed pages using the counter and view the usage of the machine from reports and lists Monitoring the Usage P 356 Maintenance 462 ...

Page 472: ...r surfaces of the machine and the underside of the platen glass feeder or platen glass cover Cleaning the Surface of the Machine P 464 Cleaning the Platen Glass P 465 Parts to Clean When Symptoms Occur If the following symptoms occur clean the feeder or fixing assembly and drum inside the machine Original becomes dirty paper is jammed or smudges appear on printouts Cleaning the Feeder P 466 Paper ...

Page 473: ...e outlet Turning OFF the Machine P 105 Turning OFF the machine deletes any data waiting to be printed 2 Wipe the surface of the machine and the ventilation slots Wipe with a soft cloth soaked in water or diluted neutral detergent and wrung out For the location of the ventilation slots see the part names on the front of the machine Front Side P 9 3 Allow the parts to fully dry 4 Plug the power cord...

Page 474: ...g or sending faxes 1 Turn OFF the power and remove the power cord from the outlet Turning OFF the Machine P 105 Turning OFF the machine deletes any data waiting to be printed 2 Open the feeder or platen glass cover 3 Wipe the platen glass and the underside of the feeder or platen glass cover Wipe with a cloth soaked in water and wrung out Next wipe with a soft dry cloth 4 Allow the parts to fully ...

Page 475: ...pear smudged after scanning copying or sending faxes 1 Turn OFF the power and remove the power cord from the outlet Turning OFF the Machine P 105 Turning OFF the machine deletes any data waiting to be printed 2 Open the original supply tray 3 Open the feeder cover 4 Wipe the rollers inside the feeder and surrounding areas Wipe with a cloth soaked in water and wrung out Next wipe with a soft dry cl...

Page 476: ...dry cloth 8 Allow the parts to fully dry 9 Gently close the feeder 10 Plug the power cord into the outlet and turn ON the machine Turning ON the Machine P 104 You can configure the machine to display a message when dirt is detected in the feeder s original scanning area Notify to Clean Original Scanning Area P 383 Maintenance 467 ...

Page 477: ...ess Adjustment Maintenance Maintenance Clean Fixing Assembly The available paper sizes and types are displayed on the confirmation screen 3 Check that available paper is loaded and then press Start The paper is fed to the machine and cleaning starts When cleaning is completed a sheet of paper with a printed image pattern is output 5 Lines LCD Model 1 On the operation panel select Menu in the Home ...

Page 478: ... Maintenance Clean Drum The Clean Drum screen is displayed 3 Press Start Cleaning is performed When cleaning is completed the message Finished appears and then the Maintenance screen is displayed 5 Lines LCD Model 1 On the operation panel select Menu in the Home screen and press Home Screen P 113 2 Press Adjustment Maintenance Maintenance Clean Drum The Clean Drum screen is displayed 3 Select Star...

Page 479: ...ates replace the consumables You can view the current remaining amount of consumables on the operation panel and Remote UI For the consumable item names and number of sheets that can be printed see the list of consumables Replacing the Toner Cartridge P 471 Checking the Remaining Amount of Consumables P 477 List of Consumables P 478 Maintenance 470 ...

Page 480: ...fety Instructions Manuals of the Machine P 585 When to Replace the Toner Cartridge P 472 Before Replacing Toner Cartridge P 472 Replacing Toner Cartridge P 474 Do not touch the contacts inside the machine Doing so may result in a fault Be sure to hold the toner cartridge using the handle Do not scratch the drum surface or expose it to light Also do not touch the electrical contacts or the toner ca...

Page 481: ... P 560 When Print Quality Deteriorates If printouts show any of the symptoms below the toner cartridge is near the end of their lifetime It is recommended to replace the toner cartridge even if a message does not appear Streaks appear Printing is uneven Toner smudges and splatters appear White spots appear Partially faded The entire background is darkened Before Replacing Toner Cartridge Perform t...

Page 482: ... to raise the operation panel could cause a fault 2 Close the paper stopper and then open the toner cover 3 Remove the toner cartridge Slowly pull it out at the same angle as the slot 4 Shake the toner cartridge five or six times to evenly distribute the toner inside the cartridge Be careful not to touch the drum surface on the bottom of the toner cartridge 5 Install the toner cartridge Maintenanc...

Page 483: ...nel Replacing Toner Cartridge 1 Lift the operation panel Check the following before lifting up the operation panel The feeder or platen glass cover is completely closed There are no thick originals such as books placed on the platen glass Using excessive force to raise the operation panel could cause a fault 2 Close the paper stopper and then open the toner cover 3 Remove the toner cartridge Maint...

Page 484: ...erial on a level surface 5 Shake the toner cartridge five or six times to evenly distribute the toner inside the cartridge 6 Remove the protective cover of the toner cartridge Be careful not to touch the drum surface on the bottom of the toner cartridge 7 Install the toner cartridge Maintenance 475 ...

Page 485: ... the toner cartridge is unprotected Be careful not to bump the bottom of the toner cartridge against the slot frame or other parts when installing 8 Close the toner cover 9 Lower the operation panel Maintenance 476 ...

Page 486: ...e Machine from a Computer Remote UI P 349 Touch Panel Model P 477 5 Lines LCD Model P 477 Touch Panel Model 1 Press on the operation panel Operation Panel P 13 2 Press Device Status Cartridge Level The remaining amount of toner in the toner cartridge is displayed by the color 3 Check the remaining amount of toner in the toner cartridge 5 Lines LCD Model 1 On the operation panel press or press Stat...

Page 487: ... when printing A4 size plain paper with the default print density setting 700 sheets Replacement Toner Cartridge The Canon genuine toner cartridge for replacement and average number of sheets that can be printed 1 are shown below For optimum print quality using Canon genuine toner cartridges is recommended 1 The average yield is based on ISO IEC 19752 the global standard related to Method for the ...

Page 488: ... condensation free 1 1 Even within the approved storage humidity range water droplets condensation may develop inside the toner cartridge if the temperatures inside and outside the toner cartridge differ Condensation will adversely affect the print quality Be careful of counterfeit toner cartridges Please be aware that there are counterfeit Canon toner cartridges in the marketplace Use of counterf...

Page 489: ...nel press Menu in the Home screen Home Screen P 113 2 Press Adjustment Maintenance Adjust Image Quality Printer Density The Printer Density screen is displayed 3 Adjust the density and press Apply Specify to increase the density and to reduce it 5 Lines LCD Model 1 On the operation panel select Menu in the Home screen and press Home Screen P 113 2 Press Adjustment Maintenance Adjust Image Quality ...

Page 490: ...Specify to increase the density and to reduce it Maintenance 481 ...

Page 491: ...tridge Securely pack the machine in the original packaging box and packing materials 1 Turn OFF the machine Turning OFF the Machine P 105 Turning OFF the machine deletes any data waiting to be printed 2 Unplug the power cord in the order shown 3 Unplug all cables and cords connected to the machine The number of connected cables and cords varies depending on the usage environment 4 When moving the ...

Page 492: ...nents 7 Grab the lift handles and lift up the machine to move it The machine is a heavy object For the dimensions and weight of the machine see the basic specifications Basic Specifications P 25 8 Gently lower the machine For the installation procedure after moving see Setup Guide Manuals of the Machine P 585 Maintenance 483 ...

Page 493: ... Background Is Generally Dark 513 White Spots Appear 514 Smudge Marks Appear on the Back Side of Printouts 516 Printouts Are Skewed 517 The Printed Barcode Cannot be Scanned 518 Paper and Paper Feeding Problems 519 Paper Creases 520 Paper Curls 521 Paper Is Not Fed or Two or More Sheets Are Fed Together 522 Printed Paper Sticks Together 523 Setting Up 524 The Machine Connected via WSD Port Is Not ...

Page 494: ...tically Switch Between Telephone and Fax 551 Cannot Send or Receive a Fax via Optical Line 552 Cannot Send a Fax to an International Destination 553 Other Party s Telephone or Fax Number Is Not Displayed 554 Management Functions and Environment Settings 555 Cannot Access Remote UI 556 Changing the Time Until Sleep Mode 557 Lost Department ID or PIN for the Administrator 558 Checking the Items That...

Page 495: ...nd then scan the original Scanning P 201 I Want to Forward a Received Fax Configure the settings to automatically forward received faxes to a computer or other fax machine Auto Forwarding and Backing Up Received Faxes P 227 I Want to Send a Fax from a Computer You can send a document as a fax from a computer using a fax driver Sending Faxes from a Computer PC Faxing P 233 I Want to Print on an Env...

Page 496: ...Paper drawer output tray and rear side Paper Jams in the Paper Drawer Output Tray and Rear Side P 489 Feeder Paper Jams in the Feeder P 493 Do not forcibly remove the jammed paper from the machine Forcibly removing the paper may result in personal injury or damage parts of the machine If you cannot remove the paper contact your dealer or service representative If the Problem Persists P 581 When Al...

Page 497: ...When clearing paper jams do not turn the power OFF Data being printed is erased when you turn the power OFF When the Paper Gets Torn Be sure to remove it so that no pieces remain Troubleshooting 488 ...

Page 498: ...n panel Check the following before lifting up the operation panel The feeder or platen glass cover is completely closed There are no thick originals such as books placed on the platen glass Using excessive force to raise the operation panel could cause a fault 2 Close the paper stopper before opening the toner cover 3 Remove the toner cartridge Slowly pull it out at the same angle as the slot 4 Re...

Page 499: ...e paper jammed inside the paper exit guide 1 Pull out the transport guide 2 Gently pull out the paper 3 Close the paper exit guide 6 Remove the paper jammed inside the machine 1 Gently pull out the paper Holding both sides of the paper pull the front edge of the paper out and downwards 2 Check whether paper is jammed in the guides Troubleshooting 490 ...

Page 500: ...d paper Then slowly pull out the jammed paper Load paper in the paper drawer and close the paper cover 7 Remove the paper jammed inside rear cover 1 Open the rear cover 2 Gently pull out the paper 3 Close the rear cover 8 Insert the toner cartridge Troubleshooting 491 ...

Page 501: ...message Paper jammed disappears and printing resumes automatically If printing does not resume automatically try printing again If Paper Jams Occur Repeatedly Check the status of the machine and paper Paper Jams That Occur Repeatedly P 494 Troubleshooting 492 ...

Page 502: ...e the feeder 1 Open the feeder cover 2 Gently pull out the original 3 Close the feeder cover 3 Place the original in the feeder again The message Paper jammed disappears and you can scan the original Jobs in which an original jammed are canceled automatically The job does not resume even if you place the original again so execute the job again If Paper Jams Occur Repeatedly Check the status of the...

Page 503: ...e sure the loaded paper does not exceed the load limit line Check that the paper guides are not too loose or too tight Do Paper Jams Occur When Printing on the Back Side of Printed Paper Flatten the edges of the paper to thoroughly remove any curls When printing on the back side of printed paper you can only use paper printed with this machine Do not use paper printed with another printer or multi...

Page 504: ... Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Correct Paper Conveyance On When you select On the printing speed may decrease Troubleshooting 495 ...

Page 505: ...the symptom Toner Smudges and Splatters Appear P 498 Streaks Appear P 500 Printing Is Uneven P 502 Printed Paper Is Blank P 504 Smudge Marks Appear on the Edge of Printouts P 505 Text or Images Are Blurry P 506 Printouts Have Ghost Images P 508 Printouts Are Faded P 510 The Edge of the Page Is Not Printed P 512 Troubleshooting 496 ...

Page 506: ...Background Is Generally Dark P 513 White Spots Appear P 514 Smudge Marks Appear on the Back Side of Printouts P 516 Printouts Are Skewed P 517 The Printed Barcode Cannot be Scanned P 518 Troubleshooting 497 ...

Page 507: ...ng Amount of Consumables P 477 Replacing the Toner Cartridge P 471 Depending on the usage condition of the machine the actual remaining amount of toner may be lower than indicated or the parts may be deteriorated Step 3 Checking the Usage Environment of the Machine Are You Using the Machine in an Environment with Low Humidity Setting Low Humidity Mode to Mode 1 may solve the problem If that does n...

Page 508: ...ng the Maintenance Status Have You Cleaned the Fixing Assembly These symptoms may occur when the fixing assembly is dirty In this case clean the fixing assembly Cleaning the Fixing Assembly P 468 Troubleshooting 499 ...

Page 509: ... cartridge is low replace the toner cartridge Checking the Remaining Amount of Consumables P 477 Replacing the Toner Cartridge P 471 Depending on the usage condition of the machine the actual remaining amount of toner may be lower than indicated or the parts may be deteriorated Step 4 Checking the Usage Environment of the Machine Are You Using the Machine in an Environment with Sudden Temperature ...

Page 510: ... Setting Output Adjustment Mode to On may solve the problem Touch Panel Model Home on the operation panel Menu Function Settings Printer Printer Settings Print Quality Output Adjustment Mode On 5 Lines LCD Model Home on the operation panel Menu Function Settings Printer Printer Settings Print Quality Output Adjustment Mode On When you select On the printing speed may decrease Step 5 Checking the M...

Page 511: ...dicated or the parts may be deteriorated Step 3 Checking the Usage Environment of the Machine Are You Using the Machine in a Humid Environment Setting High Humidity Mode to On may solve the problem Touch Panel Model Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing High Humidity Mode On 5 Lines LCD Model Home screen on the operation panel Menu A...

Page 512: ...ty may improve the problem Touch Panel Model Home on the operation panel Menu Function Settings Common Paper Feed Settings Switch Paper Feed Method Drawer 1 Print Side Priority 5 Lines LCD Model Home on the operation panel Menu Function Settings Common Paper Feed Settings Switch Paper Feed Method Drawer 1 Print Side Priority When you select Print Side Priority the printing speed for 1 Sided printi...

Page 513: ...ing attention to the orientation of the side to be scanned When Placing It on the Platen Glass Place the original with the side to be scanned face down Placing Originals on the Platen Glass P 130 When Placing Originals in the Feeder Place the original with the side to be scanned face up Placing Originals in the Feeder P 131 Troubleshooting 504 ...

Page 514: ...when the margin is set to none in the printer driver To print with this machine a margin of 1 4 5 mm 5 8 15 mm at the top and bottom and 3 8 10 mm on the left and right sides is required On the Printing preferences screen of the printer driver configure the following setting to provide a margin Finishing tab Advanced Settings Expand Print Region and Print Off Have You Cleaned the Fixing Assembly T...

Page 515: ...de 5 Lines LCD Model Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Low Humidity Mode select the mode Enabling this setting may reduce the density or create fading in a humid environment Are You Using the Machine in a Humid Environment Setting High Humidity Mode to On may solve the problem Touch Panel Model Home screen on the operation panel ...

Page 516: ...Image to Mode 1 may improve the print results If that does not work select Mode 2 Touch Panel Model Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Correct Blurry Image Mode 1 or Mode 2 5 Lines LCD Model Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Correct Blurry Image Mode 1 or Mode 2 ...

Page 517: ... P 471 Step 2 Checking the Occurrence of Ghost Images Do Ghost Images Appear in Unprinted Sections If you print on small sized paper and then continue printing on a larger sized paper ghost images may appear in the unprinted sections of the paper In this event setting Reduce Ghosting 1 to On may improve the print results Touch Panel Model Home screen on the operation panel Menu Adjustment Maintena...

Page 518: ...he fixing assembly is dirty In this case clean the fixing assembly Cleaning the Fixing Assembly P 468 Step 4 Checking the Special Processing Setting Is Reduce Toner Flaking Enabled If so setting Reduce Toner Flaking to Off may improve the problem Touch Panel Model Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Reduce Toner Flaking Off 5 Lines...

Page 519: ...l Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Reduce Toner Flaking Mode 1 or Mode 2 When this setting is enabled ghost images may appear in unprinted areas Have the Toner Cartridge Reached the End of Their Lifetime Parts inside the toner cartridge may have deteriorated If this symptom occurs it is recommended to replace the toner cartridge...

Page 520: ...ommon Paper Feed Settings Switch Paper Feed Method Drawer 1 Print Side Priority When you select Print Side Priority the printing speed for 1 Sided printing will decrease Step 3 Checking the Special Processing Setting Is Special Processing Enabled If so setting Special Processing below to Off may improve the problem Special Processing P 409 Reduce Ppr Sticking at Output Env Flap Closing Prevention ...

Page 521: ...part of the page to not be printed Check the paper guides and align them with the width of the paper Loading Paper P 133 Are You Printing to the Edge of the Paper Without Margins This symptom may occur when the margin is set to none in the printer driver To print with this machine a margin of 1 4 5 mm 5 8 15 mm at the top and bottom and 3 8 10 mm on the left and right sides is required On the Prin...

Page 522: ...peration panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Prevent Fogging On When you select On the print density may decrease Check the Remaining Amount of Toner in the Toner Cartridge If the remaining amount of toner in the toner cartridge is low replace the toner cartridge Checking the Remaining Amount of Consumables P 477 Replacing the Toner Cartridge P 471 Depending o...

Page 523: ...If the remaining amount of toner in the toner cartridge is low replace the toner cartridge Checking the Remaining Amount of Consumables P 477 Replacing the Toner Cartridge P 471 Depending on the usage condition of the machine the actual remaining amount of toner may be lower than indicated or the parts may be deteriorated Step 3 Checking the Occurrence of White Spots Are Dark Characters and Lines ...

Page 524: ...Model Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Talc Paper Mode On 5 Lines LCD Model Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Talc Paper Mode On Specifying On in this setting may lead to changes in the image quality Are You Using the Machine in an Environment with Sudden Tempe...

Page 525: ...Paper That Is Smaller Than the Size of the Print Data Replace with paper that is the same size as the print data Loading Paper P 133 Have You Cleaned the Fixing Assembly These symptoms may occur when the fixing assembly is dirty In this case clean the fixing assembly Cleaning the Fixing Assembly P 468 Troubleshooting 516 ...

Page 526: ... Are Skewed 94LS 0EX This symptom may occur when the paper guides are aligned but too loose or too tight Check the paper guides and align them with the width of the paper Loading Paper P 133 Troubleshooting 517 ...

Page 527: ...e Setting Barcode Adjustment Mode to Mode 1 in the printer driver may solve the problem If that does not work try selecting Mode 2 and then Mode 3 in sequence Specify the settings below in the Printing preferences screen of the printer driver Finishing tab Advanced Settings Barcode Adjustment Mode select the mode When this setting is enabled the print density may decrease If setting Barcode Adjust...

Page 528: ...blems 94LS 0EY Check how to troubleshoot the problem based on the symptom Paper Creases P 520 Paper Curls P 521 Paper Is Not Fed or Two or More Sheets Are Fed Together P 522 Printed Paper Sticks Together P 523 Troubleshooting 519 ...

Page 529: ... the markings and are not too loose or too tight Are You Using Paper That Has Absorbed Moisture Check the precautions and replace the paper with dry paper Precautions When Handling Paper P 23 Loading Paper P 133 Are You Using Appropriate Paper Check whether the paper in the machine is usable and replace it with appropriate paper as needed Usable Paper P 20 Loading Paper P 133 Troubleshooting 520 ...

Page 530: ...ed printouts Setting Switch Paper Feed Method to Print Side Priority may improve the problem Touch Panel Model Home on the operation panel Menu Function Settings Common Paper Feed Settings Switch Paper Feed Method Drawer 1 Print Side Priority 5 Lines LCD Model Home on the operation panel Menu Function Settings Common Paper Feed Settings Switch Paper Feed Method Drawer 1 Print Side Priority When yo...

Page 531: ... usable and replace it with appropriate paper as needed Usable Paper P 20 Loading Paper P 133 Is Paper Loaded Correctly Fan the paper thoroughly in small batches so that it is not stuck together Align the edges by tapping the paper on a flat surface a few times before loading the paper Loading Paper P 133 Do not load paper of different sizes or types together Troubleshooting 522 ...

Page 532: ... Sticking at Output Setting Reduce Ppr Sticking at Output to On may improve the problem Touch Panel Model Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Reduce Ppr Sticking at Output On 5 Lines LCD Model Home screen on the operation panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Reduce Ppr Sticking at Output On If s...

Page 533: ...ess LAN and wired LAN at the same time You can connect to USB and wireless LAN or USB and wired LAN at the same time Cannot Connect Using TLS Encryption If you specify a TLS version that is not supported by your OSoperating system browser or other software you will not be able to connect to the machine using TLS encryption Update your OS operating system and other software or incrementally downgra...

Page 534: ... the Home screen and then select Preferences to configure the settings WSD Settings P 398 Check the OS Network Settings Configure the settings below if they have not been configured In Windows click Start Settings Network Internet Status Change connection properties Network profile Private Check Whether the Driver Is Installed Use the following procedure to check whether the driver of the machine ...

Page 535: ... incorrectly or disconnected connect them correctly Is the Power of Wireless LAN Router On If you cannot establish a connection even if the power is on turn off the power of the computer and router and turn it on again Step 2 Checking the Status of the Machine and Wireless LAN Router Is the Power of the Machine ON If the power is ON turn OFF the power and turn it ON again Is the Location Appropria...

Page 536: ...eck how to troubleshoot the problem based on the symptom Cannot Switch to Wireless LAN P 528 Cannot Find the Print Server to Connect to P 530 Cannot Connect to a Shared Printer P 531 Cannot Find the IP Address of the Machine P 532 AirPrint Does Not Work P 533 Troubleshooting 527 ...

Page 537: ...ng to a Wireless LAN P 55 5 Install the driver to the computer that will use the machine When switching the machine from wired LAN connection to wireless LAN connection any installed drivers must be uninstalled and then reinstalled For details about uninstalling and installing drivers see the driver manual at the online manual site https oip manual canon 5 Lines LCD Model 1 On the operation panel ...

Page 538: ... that will use the machine When switching the machine from wired LAN connection to wireless LAN connection any installed drivers must be uninstalled and then reinstalled For details about uninstalling and installing drivers see the driver manual at the online manual site https oip manual canon Troubleshooting 529 ...

Page 539: ...ctly If they are connected using an Ethernet cable make sure the cable is connected correctly Is the Print Server Started Start the print server if it has not been started Are there Any Restrictions with Connecting to the Print Server Check with the administrator of the print server and ask for permission if needed Is Network Discovery Enabled Windows Enable network discovery if not enabled Enabli...

Page 540: ... Printer 94LS 0FA Check if a shared printer is displayed on the network computer Displaying a Shared Printer in the Print Server P 592 If it is not displayed contact the network or print server administrator Troubleshooting 531 ...

Page 541: ...Network Information IPv6 view the setting 5 Lines LCD Model Viewing the IPv4 Address on the operation panel or Status Monitor on the Home screen Network Information IPv4 view the setting Viewing the IPv6 Address on the operation panel or Status Monitor on the Home screen Network Information IPv6 view the setting If the IP Address Is Displayed as 0 0 0 0 A suitable IP address is not set Set the IP ...

Page 542: ...twork on the same LAN as the machine Setting Up the Network P 50 When connecting via USB directly connect the Mac to the USB port for computer connection on the back of the machine with a USB cable Rear Side P 11 Have the Functions Usable with AirPrint Been Restricted If the protocol IPP or Network Link Scan for use with AirPrint has been disabled to restrict functions cancel this restriction to e...

Page 543: ...ts P 496 Frequently Asked Questions about Operations I Want to Print on an Envelope Place the envelope in the paper drawer while paying attention to the orientation and side of the envelope Then set the paper size and type according to the placed envelope Next use the printer driver of the computer to set the paper size of the document and the paper size to print and then perform printing Preparat...

Page 544: ...Print Job Status and Log P 198 Checking the Copy Status P 277 An Error Code Is Displayed P 575 Can You Print a Test Page If you can print a test page check if the print settings of the application are correct Printing a Test Page P 598 Check the Network Status and Settings Check the required items according to the usage environment Cannot Print Wireless LAN P 536 Cannot Print Wired LAN P 538 Canno...

Page 545: ... of the Wireless LAN P 92 Viewing the Network Connection Information of the Computer P 595 If the SSID of the machine and the computer do not match configure the wireless LAN connection settings on the machine again and connect the machine to the SSID to which the computer is connected Connecting to a Wireless LAN P 55 Is the Printer Port of the Computer Configured Correctly Windows Change the set...

Page 546: ...ion panel Menu Preferences Network Firewall Settings IPv6 Address Filter Outbound Filter or Inbound Filter Off Restart the machine To Disable MAC Address Filter Home screen on the operation panel Menu Preferences Network Firewall Settings MAC Address Filter Outbound Filter or Inbound Filter Off Restart the machine 2 Configure the firewall correctly Setting the Firewall P 305 Reinstall the Printer ...

Page 547: ...ch Panel Model 1 Disable the firewall settings To Disable IPv4 Address Filter Home screen on the operation panel Menu Preferences Network Firewall Settings IPv4 Address Filter Outbound Filter or Inbound Filter Off Restart the machine To Disable IPv6 Address Filter Home screen on the operation panel Menu Preferences Network Firewall Settings IPv6 Address Filter Outbound Filter or Inbound Filter Off...

Page 548: ...all correctly Setting the Firewall P 305 Reinstalling the Printer Driver Uninstall the installed driver and then reinstall it For details about uninstalling and installing drivers see the driver manual at the online manual site https oip manual canon Are You Using Resident Software If you are using resident software such as security software disable it and then try printing Can You Print from Anot...

Page 549: ...wing the Printer Port P 597 For details about installing the driver see the manual of the driver at the online manual site https oip manual canon Is Two way Communication Between the Machine and Computer Enabled Windows Enable two way communication if it is not enabled and restart the computer and machine Viewing Two way Communication P 598 Is a Setting Preventing the Machine from Establishing a U...

Page 550: ... online manual site https oip manual canon Installing in Windows Use a print server to install the printer driver Double click the shared printer on the print server and follow the instructions on the screen to install the printer driver Displaying a Shared Printer in the Print Server P 592 Are You Using Resident Software If you are using resident software such as security software disable it and ...

Page 551: ...on narrow paper to allow for adjustments of the temperature or image quality of the machine In all other cases an error may have occurred Troubleshoot by checking the items below Check the Paper Orientation This symptom may occur depending on the paper orientation Change the paper orientation if possible Loading Paper P 133 Troubleshooting 542 ...

Page 552: ...er restarting check the following troubleshooting methods Cannot Save Scanned Data to a Computer P 544 Frequently Asked Questions about Operations I Want to Scan an Original Make preparations according to the scanned data save destination and sending method and then scan the original Scanning P 201 Troubleshooting 543 ...

Page 553: ...Computer P 202 On the Screen for Selecting the Computer to Be Used as the Store Location Is the Computer Displayed Only When Scanning from the Machine If the computer to be used as the store location is not displayed scanned data communication may be blocked due to the security software settings For details about the security software settings contact the software manufacturer Step 2 Checking the ...

Page 554: ...at the attributes of the store location are not read only 1 Right click the store location and click Properties The properties screen of the store location is displayed 2 On the General tab check that the Read only checkbox in Attributes is not selected 3 If the checkbox is selected clear the Read only checkbox Troubleshooting 545 ...

Page 555: ...2 Cannot Send a Fax to an International Destination P 553 Other Party s Telephone or Fax Number Is Not Displayed P 554 Frequently Asked Questions about Operations I Want to Forward or Save a Received Fax Configure the settings to automatically forward or save received faxes to a computer other fax machine or other destination Auto Forwarding and Backing Up Received Faxes P 227 I Want to Send a Fax...

Page 556: ...of the Machine Is the Data Indicator on the Operation Panel Lit or Blinking If so data is being processed Data is sent after the data indicator turns off Operation Panel P 13 Is the Telephone Cord Connected Correctly Check that the supplied telephone cord is connected correctly to the telephone line jack LINE on the machine and the telephone line connector on the wall and fix the connection as nee...

Page 557: ...and sending of faxes via optical line cannot be guaranteed You may be able to perform operations via optical line so see the following Cannot Send or Receive a Fax via Optical Line P 552 Is the Type of Telephone Line Configured Correctly The type of telephone line may not be automatically configured correctly Configure the type of telephone line manually Log in to Remote UI Settings Registration T...

Page 558: ...ings select the Continue Printing When Amount in Cartridge Is Low checkbox OK On the operation panel select Menu in the Home screen and then select Function Settings to configure the settings Continue Print When Amount in Cart Low P 442 When this setting is enabled the print result may be light or faded The received data is not saved to the memory so if the printed content is illegible you may hav...

Page 559: ...y and then call your service provider Log in to Remote UI Settings Registration TX Settings Fax TX Settings Edit in Select Line Type select Manual in Line select Tone OK On the operation panel select Menu in the Home screen and then select Function Settings to configure the settings Select Line Type P 438 When Using a Pulse Dialing Line After calling your service provider press Tone on the numeric...

Page 560: ...he sender is poor the machine may not switch to fax at a fast communication start speed Check the RX Start Speed setting and decrease the speed as needed Log in to Remote UI in System Manager Mode Settings Registration RX Forwarding Settings Fax RX Settings Edit in Basic Settings in RX Start Speed select the speed OK On the operation panel select Menu in the Home screen and then select Function Se...

Page 561: ...Use the following procedure to lower the communication start speed in phases and check whether you can send and receive faxes Cannot Send a Fax Log in to Remote UI in System Manager Mode Settings Registration TX Settings Fax TX Settings Edit in TX Start Speed select the speed OK On the operation panel select Menu in the Home screen and then select Function Settings to configure the settings TX Sta...

Page 562: ...ttings Registration TX Settings Fax TX Settings Edit in Set Pause Time enter the pause time OK On the operation panel select Menu in the Home screen and then select Function Settings to change the setting Set Pause Time P 437 Lower the Communication Start Speed Try sending a fax after lowering the communication start speed in phases Log in to Remote UI in System Manager Mode Settings Registration ...

Page 563: ...lay is connected to the machine For details see the manual of the telephone Is the RX Mode Set to Auto or Fax Tel Auto Switch If so when the settings are configured so that the machine rings when receiving a fax the other party s number can be displayed on a connected telephone that supports number display while the machine is ringing Log in to Remote UI Settings Registration RX Forwarding Setting...

Page 564: ... questions about management functions Check the applicable item Cannot Access Remote UI P 556 Changing the Time Until Sleep Mode P 557 Lost Department ID or PIN for the Administrator P 558 Checking the Items That Can Be Configured on the Machine and Their Settings P 559 Troubleshooting 555 ...

Page 565: ...Settings On enter the PIN enter the PIN again You cannot set a PIN consisting of all zeros such as 00 or 0000000 Change the System Manager PIN When logging in with System Manager Mode you must change the System Manager PIN from the default settings Administrator privileges are required to change the settings Touch Panel Model Home screen on the operation panel Menu Management Settings User Managem...

Page 566: ...p Mode 94LS 0H9 In addition to being able to change the time until the machine enters sleep mode you can also configure a specified time the machine enters sleep mode Reducing Power Consumption Sleep Mode P 107 Troubleshooting 557 ...

Page 567: ... not set by default If they have not been changed from the default settings change them for enhanced security and allow only certain administrators to know this information Setting the Department ID and PIN for the Administrator P 302 If you still cannot recover your System Manager ID and PIN even after confirming the above information contact your dealer or service representative If the Problem P...

Page 568: ...em Manager Data List to check the items that can be configured on the machine and their settings Printing and Viewing Reports and Lists P 359 User Data List Displays the settings that do not require administrator privileges System Manager Data List Displays the settings that require administrator privileges Troubleshooting 559 ...

Page 569: ...n Change the authentication password P 566 Could not perform IEEE 802 1X authentication Check the authentication settings P 566 Could not perform IEEE 802 1X authentication Configure the correct authentication information P 566 Could not perform IEEE 802 1X authentication Configure the information required for authentication P 566 Could not perform IEEE 802 1X authentication No reply from the dest...

Page 570: ...mat unsupported by the machine Check the Certificate of the Authentication Server and Change the Setting as Needed Setting IEEE 802 1X P 313 Cannot change the destination type of any destination that is registered to a group The selected destination is registered to a group so you cannot change the destination type Delete the Destination from the Group Change the Destination Type and Then Register...

Page 571: ...the machine Connecting to a Wireless LAN by Setting the Details Manual Setup Method P 66 Are the Machine and Wireless LAN Router Located Appropriately The machine and wireless LAN router should be installed in a location without walls or other obstructions between the devices and within range of 164 50 m Do not install near a microwave oven digital cordless telephone or other device that generates...

Page 572: ...ing Restrict Sequential Broadcast P 439 Cannot specify a group If you press Hook when sending a fax you cannot specify a group destination Specify the destination without pressing Hook You cannot specify multiple destinations or group destinations when the handset is off the hook Return the handset and then specify the destination Cart Comm Error Cannot print A non Canon or counterfeit cartridge m...

Page 573: ...ystem Manager Mode Settings Registration Network Settings Direct Connection Settings Edit in IP Address for Direct Connection enter the IP address OK restart the machine On the operation panel select Menu in the Home screen and then select Preferences to configure the settings Direct Connection Settings P 387 Is the Subnet Mask Configured Correctly Check the IPv4 subnet mask settings Change the se...

Page 574: ...uld not connect using WPS An error occurred preventing the machine from establishing a WPS connection Wait a Moment and Configure the Settings Again If you still cannot establish a WPS connection check whether the wireless LAN router access point supports WPS If It Supports WPS Check that the machine and wireless LAN router are located appropriately The machine and wireless LAN router should be in...

Page 575: ...d Setting IEEE 802 1X P 313 Could not perform IEEE 802 1X authentication Check the authentication settings The authentication method set on the machine does not match that set on the RADIUS server Check the Authentication Method Set on the RADIUS Server and Set This Correctly Setting IEEE 802 1X P 313 Could not perform IEEE 802 1X authentication Configure the correct authentication information The...

Page 576: ... methods of the machine and wireless LAN router access point do not match or MAC address filtering of the wireless LAN router is set to prevent a connection to the machine thereby preventing Open System Authentication Use the Manual Setup Method to Change the WEP Authentication Method to Shared Key and Connect Again Connecting to a Wireless LAN by Setting the Details Manual Setup Method P 66 In th...

Page 577: ... Restart the Machine and Start Cableless Setup Mode Again Administrator privileges are required Home on the operation panel Menu Preferences Network Easy Connection via PC Yes start the settings on the computer Direct Connection terminated The connection with a mobile device was terminated Directly Connect Again Connecting a Mobile Device Directly to the Machine Direct Connection P 290 Easy Conn v...

Page 578: ...art Lifetime The toner cartridge has reached the end of their lifetime It Is Recommended to Replace with New Toner Cartridge Replace the toner cartridge Replacing the Toner Cartridge P 471 IEEE 802 1X error Cannot analyze auth server certificate The certificate of the authentication server may not be correct or it may be a format unsupported by the machine Check the certificate of the authenticati...

Page 579: ...rror No reply from the destination The network connection may have a problem Check the Network Status and Settings Check the Ethernet cable and switch status Check the network key of the wireless LAN router and configure the settings correctly on the machine Incorrect number of characters invalid characters entered The network key of the wireless LAN router access point is not configured correctly...

Page 580: ...l Memory is full Is Displayed on the Operation Panel and the Operation Cannot Be Performed Faxing cannot be performed due to insufficient available memory If there is data waiting to be printed or sent wait until the processing is completed Check the Received Faxes Saved in the Memory Print or forward them as needed and delete any unnecessary faxes Viewing and Printing Faxes Saved in the Memory P ...

Page 581: ...n Settings Edit in Common Settings select the Continue Printing When Amount in Cartridge Is Low checkbox OK On the operation panel select Menu in the Home screen and then select Function Settings to configure the settings Displ Timing for Cartridge Prep Notif P 382 When this setting is enabled the printing results may be light or faded You can manually specify when this message appears when toner ...

Page 582: ...estinations Setting Log in to Remote UI in System Manager Mode Settings Registration TX Settings Restrict New Destinations Edit clear the Restrict New Destinations checkbox OK On the operation panel select Menu in the Home screen and then select Function Settings to change the setting Restrict New Destinations P 432 The authentication server certificate has expired The server certificate sent from...

Page 583: ...ying Try Configuring the Setting as Follows Touch Panel Model Home screen on the operation panel Copy Original Type Text Photo High Speed 5 Lines LCD Model Home screen on the operation panel Copy Original Type Text Photo High Speed Use Remote UI to set info necessary for authentication The authentication method or authentication information of IEEE 802 1X is not set correctly Check the IEEE 802 1X...

Page 584: ...78 753 P 578 755 P 578 766 P 578 801 to 899 818 P 579 819 P 579 820 P 579 821 P 579 827 P 579 829 P 579 852 P 579 853 P 579 861 P 580 863 P 580 901 to 999 934 P 580 995 P 580 If the problem persists even after trying the troubleshooting methods contact your dealer or service representative If the Problem Persists P 581 001 The original is jammed in the feeder Remove the Jammed Original Paper Jams ...

Page 585: ...t correctly to the destination After entering the international access number or country code enter the wait time pause or lower the communication start speed before sending the fax Cannot Send a Fax to an International Destination P 553 Is the Other Party s Device Ready to Receive a Fax The power of the other party s device may not be turned on or the RX Mode may not be configured correctly Have ...

Page 586: ... following procedure to change the fax driver setting and increase the number of destinations that can be specified at a time 1 Log on to the computer using an administrator account 2 Start Settings Devices click Printers scanners The Printers scanners screen is displayed 3 Select the fax driver of the machine Manage click Printer properties The fax driver properties screen is displayed 4 On the D...

Page 587: ...ection Check whether a wait time is set Log in to Remote UI in System Manager Mode Settings Registration Network Settings Waiting Time for Connection at Startup On the operation panel select Menu in the Home screen and then select Preferences to view this information Waiting Time for Connection at Startup P 389 If a wait time is set a connection cannot be established immediately after turning ON t...

Page 588: ...exceeds the maximum size that can be received by the machine Have the Sender Check and Resend the Data When Receiving a Fax The machine prints or saves to memory pages 1 to 999 and deletes page 1 000 and beyond Have the sender resend page 1 000 and beyond 852 The power of the machine turned OFF for some reason Make sure the power plug is firmly inserted into an outlet 853 Printing failed for some ...

Page 589: ...g printing Restart the Machine and Then Print the Data Again Restarting the Machine P 106 934 The job was deleted by the Auto Delete Suspended Jobs function Resolve the Error That Caused the Job to Be Suspended Resolve the error and try printing or copying again Disable the Auto Delete Suspended Jobs function or change the time until the data is automatically deleted Auto Delete Suspended Jobs P 4...

Page 590: ...umber Touch Panel Model on the operation panel Device Status Serial Number 5 Lines LCD Model on the operation panel or Status Monitor on the Home screen Device Status Serial Number You can also check this information using Remote UI from a computer Managing the Machine from a Computer Remote UI P 349 You can also check this information on the label on the back of the machine Customer Support U S A...

Page 591: ... problem by referring to the information in this chapter for the fastest resolution please refer to available support materials including the Knowledgebase FAQs and How to Video material for your product at www canon ca support Troubleshooting 582 ...

Page 592: ...ine 585 Using the User s Guide 586 Manual Display Settings 589 Operation Examples When Using a Computer 590 Environmental Information Regulations and Standards 600 Notice 601 Trademarks and Copyrights 602 Third party Software 604 Appendix 583 ...

Page 593: ...ne You can search for specific information and change the text size and layout Using the User s Guide P 586 Manual Display Settings P 589 Basic Operations When Using with a Computer You must set up a computer to use the machine from the computer and view information set on the machine from the computer The operations are introduced using Windows and macOS operation examples Operation Examples When...

Page 594: ...amage to property Setup Guide This explains the process from unpacking the machine to setting it up so that it is ready to use User s Guide this manual This describes all the functions of the machine in detail It also contains the specifications and describes how to maintain the machine The User s Guide is displayed in a Web browser Using the User s Guide P 586 For information on drivers and softw...

Page 595: ... the following are used in the screens and illustrations Model MF275dw Toner Cartridges Canon Cartridge 071 Computer Operating System Windows 10 macOS 11 The screens may vary depending on the model The operations and screens may vary depending on the computer operating system The screens are subject to change due to updates of the drivers and software Symbols The warnings and cautions are also lis...

Page 596: ...creen are indicated as follows Operation Panel Keys Indicated with an icon Example Back key Buttons Displayed on the Operation Panel and Computer Screen Enclosed in square brackets Example Menu Cancel Yes Settings applied Search Function 1 Click at the top of the screen The search keyword input field is displayed at the top left of the screen 2 Enter a keyword and click or press the Enter key on t...

Page 597: ...he following operating environments Windows Internet Explorer 9 or later Microsoft Edge Firefox Firefox ESR Chrome 1 macOS Safari Firefox Chrome 1 Linux Firefox iOS Safari 1 Android Chrome 1 1 Only available when viewing at the online manual site Appendix 588 ...

Page 598: ...Manual Display Settings 94LS 0HR Appendix 589 ...

Page 599: ...aying a Shared Printer in the Print Server P 592 Viewing the System Information of the Computer P 593 Viewing the Network Connection Information of the Computer P 595 Viewing the Printer Port P 597 Viewing Two way Communication P 598 Printing a Test Page P 598 Creating a Shared Folder When Using Windows P 590 When Using macOS P 591 When Using Windows 1 Create a folder in any location such as Deskt...

Page 600: ...OK Close The created folder can be used as a shared folder When Using macOS 1 Click System Preferences Sharing The Sharing screen is displayed 2 Select the File Sharing checkbox and click in Shared Folders 3 Create a folder in any location such as Desktop and click Add 4 Configure the access privilege Appendix 591 ...

Page 601: ...Right click Start and click Network Connections The Status screen is displayed 2 Click Network and Sharing Center Change advanced sharing settings The Advanced sharing settings screen is displayed 3 In Network discovery select Turn on network discovery and click Save changes Displaying a Shared Printer in the Print Server When Using Windows P 593 When Using macOS P 593 Appendix 592 ...

Page 602: ...rk enable network discovery Enabling Network Discovery P 592 When Using macOS 1 Click System Preferences Printers Scanners The Printers Scanners screen is displayed 2 Click at the bottom left The Add screen is displayed 3 Click to display the shared printer Viewing the System Information of the Computer When Using Windows P 594 When Using macOS P 594 Appendix 593 ...

Page 603: ...g system 32 bit Operating System is displayed If the computer has a 64 bit operating system 64 bit Operating System is displayed When Using macOS 1 Click System Preferences Sharing The Sharing screen is displayed The name displayed in Computer Name on the Sharing screen may not be usable on the network Use the following procedure to view the computer name used on the network 2 Click Edit 3 In Loca...

Page 604: ...ows 1 Right click Start and click Network Connections The Status screen is displayed 2 View the network connection information Viewing the SSID of the Wired LAN View the SSID in Network status Viewing the IP Address and DNS Server 1 Click Properties for the connected network 2 In Properties view the IP address and DNS server Appendix 595 ...

Page 605: ... When Using macOS 1 Click System Preferences Network The Network screen is displayed 2 View the IP address DNS server and other information For Wired LAN Appendix 596 ...

Page 606: ...erver on the DNS tab Viewing the Printer Port 1 Click Start Settings Devices Printers scanners The Printers scanners screen is displayed 2 Click the printer driver of the machine Manage Printer properties The printer driver properties screen is displayed 3 On the Ports tab view the port being used Appendix 597 ...

Page 607: ...river of the machine Manage Printer properties The printer driver properties screen is displayed 3 On the Ports tab check that the Enable bidirectional support checkbox is selected Printing a Test Page Required Preparations Load Letter size paper in the paper drawer Loading Paper in the Paper Drawer P 134 When Using Windows P 598 When Using macOS P 599 When Using Windows 1 Click Start Settings Dev...

Page 608: ... Printers Scanners The Printers Scanners screen is displayed 2 Select the machine and click Open Print Queue 3 From the Printer menu click Print Test Page When the print data is sent correctly a test page is printed from the machine Appendix 599 ...

Page 609: ...ily IPv6 Ready Logo The protocol stack included in this product has obtained the IPv6 Ready Logo Phase 2 established by the IPv6 Forum When disposing of used toner cartridges To protect the environment and make more effective use of resources Canon promotes the recovery and recycling of used toner cartridges Please cooperate in the recovery of toner cartridges resource reuse For details on resourc...

Page 610: ...REOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON INFRINGEMENT OF PATENT RIGHTS CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE NOR FOR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MANUAL If you are unable to view the manual in PDF format download Adobe Acrobat Reader from the Adobe Systems website...

Page 611: ...by U S Patents 6 185 684 6 205 549 7 213 269 7 272 628 7 278 168 Patents pending in the U S and other countries All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated The name PostScript also is used as a product trademark for Adobe Systems implementation of the PostScript language interpreter Exce...

Page 612: ... Copyright Unauthorized reproduction of the contents of this document in whole or in part is prohibited V_220726 Appendix 603 ...

Page 613: ...Third party Software 94LS 0HY For details about third party software click the following icon Third Party Services Third Party Software Included in This Manual Appendix 604 ...

Page 614: ... to remain under this license does not apply to any document created using the fonts or their derivatives DEFINITIONS Font Software refers to the set of files released by the Copyright Holder s under this license and clearly marked as such This may include source files build scripts and documentation Reserved Font Name refers to any names specified as such after the copyright statement s Original ...

Page 615: ...rsion except to acknowledge the contribution s of the Copyright Holder s and the Author s or with their explicit written permission 5 The Font Software modified or unmodified in part or in whole must be distributed entirely under this license and must not be distributed under any other license The requirement for fonts to remain under this license does not apply to any document created using the F...

Page 616: ...e Conditions Please refer to Contents of Software and respective License terms below for more detail and corresponding license conditions Contents of Software Names of Software page 1 Adobe PDF Scan Library 2 2 expat 5 3 Net SNMP 6 4 XKCP 18 ...

Page 617: ... if any must include the following acknowledgment This product includes software developed by the Apache Software Foundation http www apache org Alternately this acknowledgment may appear in the software itself if and wherever such third party acknowledgments normally appear 4 The names Xerces and Apache Software Foundation must not be used to endorse or promote products derived from this software...

Page 618: ...uted on an AS IS basis WITHOUT WARRANTY OF ANY KIND either express or implied See the License for the specific language governing rights and limitations under the License The Original Code is the Sablotron XSLT Processor The Initial Developer of the Original Code is Ginger Alliance Ltd Portions created by Ginger Alliance are Copyright C 2000 Ginger Alliance Ltd All Rights Reserved Pursuant to sect...

Page 619: ... 2001 Addison Wesley Permission to use copy modify distribute and sell this software for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation The author or Addison Wesley Longman make no representations about the suitability of this software for any p...

Page 620: ...to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AN...

Page 621: ...mentation and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT SHALL CMU OR THE ...

Page 622: ...LIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTE...

Page 623: ...Y OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsyste...

Page 624: ...BUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVE...

Page 625: ...GLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 6 Cisco BUPTNIC copyright notice BSD Copyright c 2004 Cisco Inc and Information Network Center of Beijing University of Posts and Telecommunications All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided t...

Page 626: ...rnhard penz fabasoft com Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the followi...

Page 627: ...umentation and or other materials provided with the distribution 3 Neither the name of Apple Inc Apple nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES...

Page 628: ...OVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT...

Page 629: ...N OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Part 11 IETF copyright notice BSD Copyright c 2013 IETF Trust and the persons identified as authors of the code All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are ...

Page 630: ...tworks Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the f...

Page 631: ...this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of VMware Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IM...

Page 632: ...mes of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIG...

Page 633: ...en Michael Peeters Gilles Van Assche and Ronny Van Keer hereby denoted as the implementer To the extent possible under law the implementer has waived all copyright and related or neighboring rights to the source code in this file http creativecommons org publicdomain zero 1 0 ...

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