Canon imageCLASS MF264dw, User Manual, Page: 582 / 700

Printouts Have Ghost Images
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Troubleshoot by checking the following steps:
Are You Using Appropriate Paper?
Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Usable Paper(P. 23)
Loading Paper(P. 142)
Check the Remaining Amount of Toner in the Toner Cartridge.
Check the remaining amount of toner in the toner cartridge. Replace the toner cartridge if the remaining
amount of toner is low.
Checking the Remaining Amount of Consumables(P. 540)
Replacing the Toner Cartridge(P. 532)
* Depending on the usage condition of the machine, the actual remaining amount of toner may be lower than
indicated or the parts may be deteriorated (may be damaged or may malfunction). It is recommended to
replace the toner cartridge with a new one.
Check the Remaining Amount of Toner in the Drum Cartridge.
Check the remaining lifetime of the drum cartridge. If the remaining lifetime is short, replace the drum
cartridge.
Checking the Remaining Amount of Consumables(P. 540)
Replacing the Drum Cartridge(P. 536)
* Depending on the usage condition of the machine, the actual remaining amount of toner may be lower than
indicated or the parts may be deteriorated (may be damaged or may malfunction). It is recommended to
replace the drum cartridge with a new one.
Have You Cleaned the Fixing Assembly?
These symptoms may occur when the fixing assembly is dirty. In this case, clean the fixing assembly.
Cleaning the Fixing Assembly(P. 530)
Troubleshooting
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