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Canon imageCLASS MF264dw User Manual Download Page 557

Troubleshooting

8W0J-0E3

This chapter describes how to troubleshoot problems and answers frequently asked questions.

Select an item to check from the contents or the list below.

You can click [

] at the top of the screen to search for the message or error code (three-digit number starting with #)

that appears on the control panel, and check how to troubleshoot problems.

◼

Frequently Asked Questions

Lost Department ID or PIN for the Administrator(P. 626) 
Cannot Print or Copy(P. 600) 
Cannot Send or Receive a Fax via Optical Line(P. 619) 
 [Memory is full.] Is Displayed on the Control Panel, and the Operation Cannot Be Performed.(P. 638) 
 Error Code "#801" Is Displayed(P. 647) 

◼

Frequently Asked Questions about Operations

I Want to Scan an Original.

Make preparations according to the scanned data save destination and sending method, and then scan the

original.

Scanning(P. 226) 

I Want to Send Scanned Data by E-mail.

You can scan an original and send the scanned data by e-mail as an attachment.

Scanning (Sending by E-mail)(P. 247) 

I Want to Forward a Received Fax.

Configure the settings to automatically forward received faxes to a computer or other fax machine.

Auto Forwarding and Backing Up Received Faxes(P. 276) 

I Want to Send a Fax from a Computer.

You can send a document as a fax from a computer using a fax driver.

Sending Faxes from a Computer (PC Faxing)(P. 282) 

I Want to Print on an Envelope.

Place the envelope in the drawer or multi-purpose tray while paying attention to the orientation and side of

the envelope.

Then, set the paper size and type according to the placed envelope.

Next, use the print driver of the computer to set the paper size of the document and the paper size to print,

and then perform printing.

Preparations and Orientation for Loading Envelopes(P. 148) 

Specifying the Paper Size and Type(P. 152) 

Printing from a Computer(P. 214) 

●

If the problem persists even after trying the troubleshooting methods, contact your dealer or service
representative.  If the Problem Persists(P. 651) 

Troubleshooting

548

Summary of Contents for imageCLASS MF264dw

Page 1: ...imageCLASS MF269dw II MF269dw VP II MF267dw II MF264dw II MF262dw II User s Guide USRMA 7578 00 2022 10 en Copyright CANON INC 2022 ...

Page 2: ...37 Security and Management Function Specifications 38 Supported Environment 41 Recommended Functions 43 Digitizing Documents 44 Cost Savings 45 Making Operations More Efficient 46 Setting Up 49 Configuring the Default Settings Setup Guide Touch Panel Model 50 Configuring the Default Settings Setup Guide 5 Lines LCD Model 53 Setting Up the Network 56 Selecting Wired or Wireless LAN 58 Connecting to...

Page 3: ... 127 How to Operate the Control Panel 5 Lines LCD Model 129 Entering Characters 131 Customizing the Home Screen 135 Logging In to the Machine 137 Placing Originals 139 Loading Paper 142 Loading Paper in the Drawer 143 Loading Paper in the Multi purpose Tray 146 Preparations and Orientation for Loading Envelopes 148 Orientation for Loading Paper with a Logo 150 Specifying the Paper Size and Type 15...

Page 4: ...ing Non standard Size Paper to the Computer Custom Size 217 Printing with Universal Print 219 Canceling Printing 220 Viewing the Print Job Status and Log 223 Scanning 226 Preparations for Scanning 228 Preparing to Save Scanned Data to a Computer 229 Preparing for a Shortcut Key to Store Scanned Data to a Computer 231 Preparing to Send Scanned Data by E mail 235 Configuring the Basic Settings for S...

Page 5: ...290 Canceling Fax Sending 292 Checking the Status and Log for Sent and Received Faxes 293 Copying 296 Copy Operations 297 Additional Copying Features 300 Paper Save Copy 311 Copying Both Sides of ID Cards onto One Sheet 315 Copying Multiple Passports onto One Sheet 319 Canceling Copy Operations 323 Checking the Copy Status 325 Linking with Mobile Devices 328 Preparations for Linking with Mobile De...

Page 6: ...g Use from a Mobile Device 380 Restricting Printing 381 Saving Received Documents in the Machine Memory Lock 382 Preventing Unauthorized Use 385 Restricting Address Book Registration and Editing 386 Restricting Use of Remote UI 388 Preventing Connection to Computer via USB Port 391 Configuring LPD RAW or WSD 392 Disabling HTTP Communication 394 Managing the Machine 396 Setting the Date and Time 39...

Page 7: ...ings 468 Generate File 469 Copy 470 Printer 472 Printer Settings 473 PDL Selection Plug and Play 483 Send 484 Common Settings 485 Scan and Send Settings 487 Fax Settings 493 Receive Forward 498 Common Settings 499 Fax Settings 501 Set Destination 505 Management Settings 506 User Management 508 Device Management 509 Remote UI Settings Update Firmware 511 Remote UI Settings 512 Data Management 513 S...

Page 8: ... Appear on the Edge of Printouts 570 Text or Images Are Blurry 571 Printouts Have Ghost Images 573 Printouts Are Faded 574 The Edge of the Page Is Not Printed 577 Printouts Are Entirely or Partially Grayish 578 White Spots Appear 581 Smudge Marks Appear on the Back Side of Printouts 582 Printouts Are Skewed 583 Printed Barcode Cannot Be Read 584 Paper and Paper Feeding Problems 585 Paper Creases 5...

Page 9: ...estination 620 Other Party s Telephone or Fax Number Is Not Displayed 621 Management Functions and Environment Settings 622 Cannot Access Remote UI or Send Function Setting Tool 623 Changing the Volume of the Confirmation Sound and Warning Tone 624 Changing the Time Until Sleep Mode 625 Lost Department ID or PIN for the Administrator 626 Checking the Items That Can Be Configured on the Machine and...

Page 10: ...se Tray 21 Drawer 22 Usable Paper 23 Precautions When Handling Paper 26 Specifications 27 Basic Specifications 28 2 Sided Double Pass Feeder Specifications 31 1 Sided Feeder Specifications 32 Print Specifications 33 Scan Specifications 35 Fax Specifications 36 Network Specifications 37 Security and Management Function Specifications 38 Supported Environment 41 Recommended Functions 43 Digitizing D...

Page 11: ... specifications of functions as needed Names of Parts and Their Functions P 8 Usable Paper P 23 Specifications P 27 Information Required for Management Functions When using the management functions use the System Manager ID and PIN to log in System Manager ID and PIN P 5 When using the machine in a network environment check the examples of measures to prevent unauthorized access and consider imple...

Page 12: ...64dw II MF262dw II Print Scan Fax Copy 2 sided Printing Forward received faxes Send scanned data e Mail SMB Wired LAN connection Wireless LAN connection USB connection Remote UI Keys and certificates Linking with mobile devices Display Touch panel Touch panel 5 Lines LCD 5 Lines LCD Feeder 2 sided scanning 1 sided scanning 1 sided scanning Default System Manager ID Not specified Not specified Not ...

Page 13: ... For details about the types of available drivers see the Canon website for your country or region or see the supplied User Software CD ROM DVD ROM https global canon en support About the Machine 4 ...

Page 14: ...e System Manager ID and System Manager PIN are not set System Manager Mode is disabled allowing anyone to see and change important settings Set the System Manager ID and System Manager PIN to protect the information and allow only certain administrators of this information For details about how to change and set the System Manager ID and System Manager PIN see the following Setting the Department ...

Page 15: ...ssed by users on the Internet Thus the risk of information leakage due to unauthorized access from external network increases On the other hand if a private IP address is assigned to the machine access to the machine is restricted to only users on your local area network Therefore it reduces the risk of unauthorized access compared to an assigned global IP address Basically assign a private IP add...

Page 16: ... important settings Setting the Department ID and PIN for the Administrator P 350 Address Book You can require the user to enter the Address Book PIN when adding new entries and editing existing ones Restricting Address Book Registration and Editing by Setting a PIN P 386 Precautions When Using Remote UI Do not access other websites when using Remote UI After using Remote UI be sure to log out and...

Page 17: ... in the feeder when scanning sending a fax or copying 2 Sided Double Pass Feeder P 19 1 Sided Feeder P 20 Load printing and copying paper into the following paper sources Multi purpose Tray P 21 Drawer P 22 Back Side Check the rear parts when installing and connecting the machine and when clearing paper jams Back Side P 11 Interior Open the covers and access the interior to replace a toner cartrid...

Page 18: ... the feeder The placed originals are fed and scanned one by one automatically 2 Sided Double Pass Feeder P 19 1 Sided Feeder P 20 Control panel Use the display and keys to operate the machine and confirm the operations and status Control Panel P 14 Output tray Printed and copied paper is ejected to the output tray About the Machine 9 ...

Page 19: ...anned in a fixed position Placing Originals P 139 Ventilation slots Air inside the machine is released through the ventilation slots to cool down the inside of the machine Do not place objects next to the ventilation slots as this can prevent ventilation Platen cover Open to place originals on the platen glass Placing Originals P 139 To ensure efficient use of the machine regularly clean the surfa...

Page 20: ...the machine Rating label This label shows the serial number which is needed when making inquiries about the machine USB port for computer connection You can connect a computer to the USB port using a commercial USB cable LAN port You can connect the machine to a wired LAN using a commercial Ethernet cable connected to the LAN port Power socket Connect the power cord to the power socket About the M...

Page 21: ...commercial telephone to this jack MF264dw II is not equipped with this jack Telephone line jack LINE Use the supplied telephone cord to connect the machine to the telephone line MF264dw II is not equipped with this jack About the Machine 12 ...

Page 22: ...e P 536 Paper Jams inside the Machine and in the Back Side P 551 Toner cover Lift the toner cartridge or the drum cartridge from the slots when removing jammed paper in the interior or when replacing the toner cartridge or the drum cartridge Replacing the Toner Cartridge P 532 Replacing the Drum Cartridge P 536 Paper Jams inside the Machine and in the Back Side P 551 Paper exit guide Open the pape...

Page 23: ...gure the settings When operating on the control panel raise the control panel as shown on the right Control Panel Touch Panel Model P 14 Control Panel 5 Lines LCD Model P 16 Control Panel Touch Panel Model Home key Displays the Home screen Home Screen P 120 About the Machine 14 ...

Page 24: ...ys Press to enter numbers and text Entering Characters P 131 Stop key Cancels printing and other operations Energy Saver key Puts the machine into sleep mode to reduce power consumption In the sleep mode lights up yellow green Reducing Power Consumption Sleep Mode P 114 Quiet Mode key Press to put the machine into quiet mode which reduces the operation sound of the machine In the quiet mode lights...

Page 25: ... numeric key Changes the character type Control Panel 5 Lines LCD Model Menu key Press to specify the settings of the machine such as the network settings or system settings Settings Menu Items P 427 Home key Displays the Home screen Home Screen P 120 About the Machine 16 ...

Page 26: ...a slider Right key Moves to the next screen Press when entering text to move the cursor to the right Down key Selects the item below and decreases the value on a slider Clear key Press to delete the entered numbers and text Back key Returns you to the previous screen OK key Confirms the settings and selected details Status Monitor key Check the information of the machine usage and logs network set...

Page 27: ...sided copy simultaneously Paper Save Copy P 311 Quiet Mode key Press to put the machine into quiet mode which reduces the operation sound of the machine In the quiet mode lights up yellow green Reducing the Operation Sound Quiet Mode P 197 Error indicator Blinks or lights up when an error such as a paper jam occurs Processing Data indicator Blinks when an operation is being performed such as durin...

Page 28: ... can place two or more sheets of originals in the original supply tray Placing Originals P 139 Original output tray Scanned originals are output to the original output tray Original scanning area Originals placed on the feeder are scanned Do not place objects on the original output tray This can damage the originals If the following symptoms occur when using the feeder clean the feeder Cleaning th...

Page 29: ...ce two or more sheets of originals in the original supply tray Placing Originals P 139 Original output tray Scanned originals are output to the original output tray Original scanning area Originals placed on the feeder are scanned Do not place objects on the original output tray This can damage the originals If the following symptoms occur when using the feeder clean the feeder Cleaning the Feeder...

Page 30: ...ily use in the multi purpose tray Loading Paper in the Multi purpose Tray P 146 Multi Purpose tray Lower the multi purpose tray when loading paper Paper guides Align the paper guides against the edges of the paper to properly place the paper About the Machine 21 ...

Page 31: ... 8W0J 00C Load paper that you usually use into the drawer Loading Paper in the Drawer P 143 Paper guides Align the paper guides against the edges of the paper to properly place the paper About the Machine 22 ...

Page 32: ...utions must be taken when handling and storing paper Precautions When Handling Paper P 26 Usable Paper Sizes Usable Not usable Paper Size Drawer Multi purpose Tray Automatic 2 sided Printing 1 A4 2 3 B5 2 A5 2 4 A6 Legal LGL 2 Letter LTR 2 3 Statement STMT 2 Executive EXEC Oficio 2 Oficio Brazil 2 Oficio Mexico 2 Letter Government 2 Legal Government 2 About the Machine 23 ...

Page 33: ...e portrait or landscape orientation 5The custom size ranging from 3 x 5 76 0 mm x 127 0 mm to 8 1 2 x 14 216 0 mm x 356 0 mm is available 6 The custom size ranging from 8 1 4 x 11 210 0 mm x 279 4 mm to 8 1 2 x 14 216 0 mm x 356 0 mm is available Usable Paper Types You can use non chlorine paper Usable Not usable Paper Type Paper Weight Drawer Multi purpose Tray Automatic 2 sided Printing 1 Thin 1...

Page 34: ...due to the toner coming off 4 Specify Envelope 2 if you cannot print properly when Envelope 1 is specified such as due to the toner coming off Unusable Paper Before printing check whether the paper to use is suitable Do not use the following types of paper as they can cause paper jams or printing errors Wrinkled creased curled torn or damp paper 1 Thin straw paper very thin paper coarse paper glos...

Page 35: ... stored in a location with a different temperature or humidity can cause paper jams or printing errors Storing Paper Before Use It is recommended that you use paper as soon as possible after opening the package Any remaining paper should be wrapped in the original package and stored on a flat surface To protect the paper from moisture or dryness keep the paper wrapped in its package until use Do n...

Page 36: ...al canon Specifications of Main Unit Basic Specifications P 28 2 Sided Double Pass Feeder Specifications P 31 1 Sided Feeder Specifications P 32 Specifications of Functions Print Specifications P 33 Scan Specifications P 35 Fax Specifications P 36 Network Specifications P 37 Security and Management Function Specifications P 38 Operating Environment and Supported Software and Servers Supported Envi...

Page 37: ...8 5 mm 2 0 mm or less Paper Type and Weight Usable Paper P 23 Warm up time 1 After powering ON 15 0 seconds or less Quick startup may not be available depending on the usage conditions After recovering from sleep mode 3 2 seconds or less First Copy Time Letter 7 5 seconds or less Continuous Copy Speed 2 Letter 30 sheets minute Original Scanning Speed Letter Full Color 3 3 seconds sheet Black and W...

Page 38: ... H MF269dw II MF269dw VP II MF267dw II MF264dw II 15 3 8 x 16 x 14 3 4 390 mm x 405 mm x 375 mm MF262dw II 15 3 8 x 16 x 12 7 8 390 mm x 405 mm x 327 mm Weight Not including a toner cartridge and a drum cartridge MF269dw II MF269dw VP II Approx 28 3 lb 12 84 kg MF267dw II MF264dw II Approx 26 3 lb 11 94 kg MF262dw II Approx 25 1 lb 11 38 kg Maximum Occupancy Space MF269dw II MF269dw VP II 17 1 8 x...

Page 39: ...ng involved continuously copying printing the same one page of content on plain paper copy speed is tested by copying on the platen glass Copy print speeds may vary depending on paper type paper size or paper feeding direction The device may automatically pause or slow down in order to adjust printer condition such as controlling temperature of a certain unit or limiting impact to image quality du...

Page 40: ...m height 3 8 8 mm or less Original Scanning Speed Letter 1 sided Scanning Scanning 2 Full Color 15 pages minute 300 dpi x 300 dpi Black and White 23 pages minute 300 dpi x 600 dpi Copying 300 dpi x 600 dpi Black and White 23 pages minute 2 sided Scanning Scanning 2 Full Color 5 pages minute 300 dpi x 300 dpi Black and White 8 pages minute 300 dpi x 600 dpi Copying 300 dpi x 600 dpi Black and White...

Page 41: ... lb Bond 105 g m to 128 g m Original Storage Capacity Letter 35 sheets 21 lb Bond 80 g m height 3 8 8 mm or less Original Scanning Speed Letter Scanning 2 Full Color 15 pages minute 300 dpi x 300 dpi Black and White 21 pages minute 300 dpi x 600 dpi Copying 300 dpi x 600 dpi Black and White 21 pages minute 1 To maintain the optimum image quality it is recommended to scan A6 size original s from th...

Page 42: ...on Language PDL UFR II Protocol Supported TCP IP LPD Port9100 IPP IPPS WSD Resident Fonts None Interface USB USB 2 0 Hi Speed Wired LAN 10Base T 100Base TX IEEE 802 3 compliant Wireless LAN IEEE 802 11b IEEE 802 11g IEEE 802 11n PCL Printer Function This function is standard equipped with the MF269dw II MF269dw VP II MF267dw II MF264dw II Type Internal Print Size Usable Paper P 23 Continuous Print...

Page 43: ...age PDL PCL6 PCL5 Protocol Supported TCP IP LPD Port9100 IPP IPPS WSD Resident Fonts 45 Roman 10 Bitmap fonts Interface USB USB 2 0 Hi Speed Wired LAN 10Base T 100Base TX IEEE 802 3 compliant Wireless LAN IEEE 802 11b IEEE 802 11g IEEE 802 11n About the Machine 34 ...

Page 44: ...anning Speed Platen Glass Same as Original Scanning Speed for main unit Basic Specifications P 28 Feeder Same as Original Scanning Speed for feeder 2 Sided Double Pass Feeder Specifications P 31 1 Sided Feeder Specifications P 32 Interface USB USB 2 0 Hi Speed Wired LAN 10BASE T 100BASE TX Wireless LAN IEEE 802 11b IEEE 802 11g IEEE 802 11n Protocol Supported 1 SMB TCP IP SMTP TCP IP USB Output Fo...

Page 45: ...3 G3 Maximum Sending Original Size Legal Recording Paper Size Usable Paper P 23 Transmission Time Approx 2 6 seconds 4 1 Depending on your telephone line and region you may not be able to perform data communication such as when the sum of the resistance value of the telephone line and that of the machine exceeds 1 700 Ω In this case contact your dealer or service representative 2 Pels stands for p...

Page 46: ...EE 802 11g IEEE 802 11n Transmission Method IEEE 802 11b Modulation system DS SS IEEE 802 11g Modulation system OFDM method IEEE 802 11n Modulation system OFDM method Communication Mode Infrastructure Mode Access Point Mode Security Encryption Method Infrastructure Mode 128 104 64 40 bit WEP WPA PSK TKIP AES CCMP WPA2 PSK TKIP AES CCMP WPA EAP AES CCMP WPA2 EAP AES CCMP Access Point Mode WPA2 PSK ...

Page 47: ...ate or CSR Public key algorithm and key length RSA 512 bits 1024 bits 2048 bits 4096 bits ECDSA P256 P384 P521 Certificate signature algorithm RSA SHA 256 SHA 384 1 SHA 512 1 ECDSA SHA 256 SHA 384 SHA 512 1 SHA384 RSA and SHA512 RSA are available only when the RSA key length is 1024 bits or more Key and Certificate or CA Certificate for Installation Format Key PKCS 12 1 2 CA certificate X 509 DER ...

Page 48: ... Encryption Settings is set to On the use of the following algorithms is prohibited Encryption Settings P 514 Hash MD4 MD5 SHA 1 HMAC HMAC MD5 Common key encryption RC2 RC4 DES Public key encryption RSA encryption 512 bits 1024 bits RSA signature 512 bits 1024 bits DSA 512 bits 1024 bits DH 512 bits 1024 bits Even when Prohibit Key Cert with Weak Encryption in Encryption Settings is set to On the ...

Page 49: ...S 1 2 TLS 1 1 TLS 1 0 AES CBC 256bit AES CBC 128bit AES GCM 256bit AES GCM 128bit 3DES CBC CHACHA20 POLY1305 Key Exchange Algorithm RSA ECDHE X25519 Signature Algorithm RSA ECDSA HMAC Algorithm SHA1 SHA256 SHA384 About the Machine 40 ...

Page 50: ... Using AirPrint Application to Print and Scan Data and Send Faxes P 342 Remote UI Operating Environment 1 Windows Microsoft Edge Google Chrome macOS Safari 11 Google Chrome Android Google Chrome UC Browser iOS Safari 11 UC Browser 1 You must set your Web browser to enable cookies and use JavaScript Supported Software and Servers E mail Forwarding Server Software Microsoft Exchange Server 2013 Micr...

Page 51: ...2016 Microsoft Exchange Server 2019 Sendmail 8 15 2 File Servers Available for File Transmission SMB Windows 8 1 Windows 10 Windows 11 Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 Windows Server 2022 macOS 10 15 11 0 12 0 CentStream8 About the Machine 42 ...

Page 52: ...fy document management and sharing save paper and power and improve operations Digitizing Documents P 44 Cost Savings P 45 Making Operations More Efficient P 46 Canon strives to be environmentally and energy conscious in all aspects of its operations Click here to learn about the ways in which Canon is helping to protect the environment About the Machine 43 ...

Page 53: ...ttings Touch Panel Model P 258 Digitizing Fax Documents You can digitize received faxes and send faxes directly from a computer You can also send and view faxes in a timely fashion even if you are away from the machine Forwarding and Saving Received Faxes as Data Received faxes can be automatically forwarded to a specified computer or mobile device and saved Auto Forwarding and Backing Up Received...

Page 54: ...in the Machine Memory Lock P 382 Auto Forwarding and Backing Up Received Faxes P 276 You can print received faxes on both sides of the paper Changing the Print Settings for Received Faxes P 290 Saving Paper When Copying You can copy on both sides of the paper and copy multiple originals or the front and back of a card on a sheet of paper Additional Copying Features P 300 Copying Both Sides of ID C...

Page 55: ... E mail P 247 Scanning Saving to a Shared Folder P 249 Easy Touch Panel Operations Using the Job Log to Send Data and Faxes You can send scanned data or faxes to destinations specified in the past by calling up the TX Job Log for scan or fax jobs In addition to calling up the destination you can also call up the past settings to save the trouble of having to configure the settings again Specifying...

Page 56: ...rtridges are automatically delivered to you before your existing toner cartridge is used up Use of the toner replenishment service requires prior registration with select retailers This service is only available in certain countries About the Machine 47 ...

Page 57: ...PIN Code WPS PIN Code Mode 66 Connecting to a Wireless LAN by Searching for a Router Access Point Setup Method 69 Connecting to a Wireless LAN by Setting the Details Manual Setup Method 72 Setting IPv4 Addresses 77 Setting IPv6 Addresses 81 Configuring Your Machine for Your Network Environment 83 Manually Configuring the Ethernet Settings 84 Configuring DNS 85 Configuring SMB 88 Configuring WINS 9...

Page 58: ... the machine and any printer and fax drivers on your computer Installing Software and Drivers to the Computer P 106 See Also Implementing Measures to Prevent Unauthorized Access It is important to provide measures against security risks when using the machine in a network environment Check examples of measures that you can take with the machine Measures to Prevent Unauthorized Access P 6 Checking ...

Page 59: ...setting see the following Setting the Date and Time P 397 Setting the PIN to Use for Remote UI P 388 Connecting to a Wireless LAN P 61 Home Screen P 120 Step 1 Setting the Display Language and Country or Region Set the language displayed on the control panel screen and reports to be printed Next set the country or region where the machine is used 1 On the Language screen select the display languag...

Page 60: ...eneral User Mode screen press Yes Restrict the use of Remote UI to only those users who know the Remote UI Access PIN To set the Remote UI Access PIN at a later time select No and proceed to Step 4 Connecting to a Wireless LAN Step 4 Connecting to a Wireless LAN P 51 3 Enter the Remote UI Access PIN and press Apply Specify any number You cannot set a PIN consisting of all zeros such as 00 or 00000...

Page 61: ...plenishment service requires prior registration with select retailers This service is only available in certain countries This service can be set up through Toner Deliv Set displayed on the Home screen Home Screen P 120 1 On the confirm screen of toner replenishment service press Next 2 Press Accept If you press Do Not Acpt the screen for configuring settings for toner replenishment service is ski...

Page 62: ...llowing Setting the Date and Time P 397 Setting the PIN to Use for Remote UI P 388 Connecting to a Wireless LAN P 61 Home Screen P 120 Step 1 Setting the Display Language and Country or Region Set the language displayed on the control panel screen and reports to be printed Next set the country or region where the machine is used 1 On the Language screen select the display language and press 2 Sele...

Page 63: ...cting to a Wireless LAN P 54 2 Confirm the message press confirm the message select Yes press Restrict the use of Remote UI to only those users who know the Remote UI Access PIN To set the Remote UI Access PIN at a later time select No and proceed to Step 4 Connecting to a Wireless LAN Step 4 Connecting to a Wireless LAN P 54 3 Enter the Remote UI Access PIN and press Specify any number You cannot...

Page 64: ...e your existing toner cartridges are used up Use of the toner replenishment service requires prior registration with select retailers This service is only available in certain countries This service can be set up through Toner Deliv Set displayed on the Home screen Home Screen P 120 1 On the confirm screen of toner replenishment service press 2 Press If you press the screen for configuring setting...

Page 65: ...perly connected and complete the network settings For details on the connection method see the manuals of the devices or contact the manufacturer Network Settings Procedure Step 1 Select whether to use wired or wireless LAN and connect to the network To connect to a Wired LAN Selecting Wired or Wireless LAN P 58 Connecting to a Wired LAN P 60 To connect to a Wireless LAN Selecting Wired or Wireles...

Page 66: ... It is recommended that you configure the settings using Remote UI in Step 3 Checks after Configuring the Network Settings Check that the machine is properly connected to the network Check the IP address and MAC address of the machine and other information as needed Checking the Network Status and Settings P 96 Setting Up 57 ...

Page 67: ...s Menu in the Home screen Home Screen P 120 2 Press Preferences Network Select Wired Wireless LAN The Select LAN screen is displayed If the login screen appears enter the System Manager ID and PIN and then press Log In Logging In to the Machine P 137 3 Select Wired LAN or Wireless LAN The message Settings applied appears Next connect to the wired or wireless LAN Connecting to a Wired LAN P 60 Conn...

Page 68: ...age Settings applied appears Next connect to the wired or wireless LAN Connecting to a Wired LAN P 60 Connecting to a Wireless LAN P 61 When Switching between Wired and Wireless LAN Any installed drivers must be uninstalled and then reinstalled For details about uninstalling and installing drivers see the driver manual at the online manual site https oip manual canon Setting Up 59 ...

Page 69: ...e to the router 1 Connect an Ethernet cable to the machine and router Insert the connector all the way into the port until it clicks in place 2 Wait a few minutes By default the IP address is set automatically To use a specific IP address set this manually Setting IPv4 Addresses P 77 Setting IPv6 Addresses P 81 Setting Up 60 ...

Page 70: ...etion and responsibility Protecting the Network P 353 Reducing Power Consumption When Power Save Mode is enabled the machine regularly enters the power save state according to the signal transmitted by the wireless LAN router Power Save Mode P 443 Checking the Connection Types and Security Standards Supported by the Machine Connection Type Connect using a type that is supported by your wireless LA...

Page 71: ...e security standards below For details on whether your wireless LAN router supports these standards see the manual of the wireless LAN router or contact the manufacturer WEP WPA PSK WPA2 PSK WPA EAP WPA2 EAP Wireless LAN Router Information Required for Connection When connecting with the access point setup method or the manual setup method you must set the information below This information is lis...

Page 72: ... Shared Key Encryption for WPA WPA2 TKIP AES CCMP IEEE 802 1X Authentication Setting Up 63 ...

Page 73: ...e Enable the wireless LAN appears press Yes If the message Cannot find the access point appears press Close 2 Press Other Connections 3 Press WPS Push Button Mode The machine starts searching for an access point 4 After the search for an access point starts press the button on the wireless LAN router within two minutes Press the button within two minutes Depending on the wireless LAN router you ma...

Page 74: ...press The machine starts searching for an access point 4 After the search for an access point starts press the button on the wireless LAN router within two minutes Press the button within two minutes Depending on the wireless LAN router you may have to press and hold the button For details on how to operate the button see the manual of your wireless LAN router 5 When Connected appears on the contr...

Page 75: ...ails on how to register a WPS PIN code see the manual of your wireless LAN router 1 On the control panel press Wireless LAN Set in the Home screen Home Screen P 120 The Select Network screen is displayed If the login screen appears enter the System Manager ID and PIN and then press Log In Logging In to the Machine P 137 If the message Enable the wireless LAN appears press Yes If the message Cannot...

Page 76: ...uter and enable registration of a WPS PIN code For details on how to register a WPS PIN code see the manual of your wireless LAN router 1 On the control panel select Wireless LAN Set in the Home screen and press Home Screen P 120 The Select Network screen is displayed If the login screen appears enter the System Manager ID and PIN and then select Log In and press Logging In to the Machine P 137 If...

Page 77: ...ted to the wireless LAN appears on the Home screen Wait a few minutes By default an IP address is set automatically To use a specific IP address set this manually Setting IPv4 Addresses P 77 Setting IPv6 Addresses P 81 If an Error Message Appears during Operation and a Connection Cannot Be Established Select Close and press and repeat the procedure starting from Step 2 Setting Up 68 ...

Page 78: ... Model P 70 Touch Panel Model Required Preparations Prepare the information of the wireless LAN router SSID or network key to which you want to connect and keep it close by Wireless LAN Router Information Required for Connection P 62 When connecting to a wireless LAN router supporting WPA EAP or WPA2 EAP for the security standard set IEEE 802 1X Using IEEE 802 1X P 362 1 On the control panel press...

Page 79: ...ection Cannot Be Established Press Close check the information SSID or network key of the wireless LAN router to which you want to connect and repeat the procedure starting from Step 2 5 Lines LCD Model Required Preparations Prepare the information of the wireless LAN router SSID or network key to which you want to connect and keep it close by Wireless LAN Router Information Required for Connectio...

Page 80: ...onnect to Wireless LAN P 591 3 Enter the network key and press Apply 4 Check the message and select Yes 5 When Connected is displayed on the control panel wait a few minutes When the machine is connected to the wireless LAN appears on the Home screen By default an IP address is set automatically To use a specific IP address set this manually Setting IPv4 Addresses P 77 Setting IPv6 Addresses P 81 ...

Page 81: ...ireless LAN router supporting WPA EAP or WPA2 EAP for the security standard set IEEE 802 1X Using IEEE 802 1X P 362 1 On the control panel press Wireless LAN Set in the Home screen Home Screen P 120 The Select Network screen is displayed If the login screen appears enter the System Manager ID and PIN and then press Log In Logging In to the Machine P 137 If the message Enable the wireless LAN appea...

Page 82: ...played 5 Enter the network key and press Apply The encryption key is registered to the Encryption Key screen 6 Press Select Encryption Key 7 Select a registered encryption key When Using WPA PSK or WPA2 PSK 1 Press WPA WPA2 PSK The WPA WPA2 Encryption screen is displayed 2 Select the encryption method The encryption key input screen is displayed When you select Auto AES CCMP or TKIP is set automat...

Page 83: ... keep it close by Wireless LAN Router Information Required for Connection P 62 When connecting to a wireless LAN router supporting WPA EAP or WPA2 EAP for the security standard set IEEE 802 1X Using IEEE 802 1X P 362 1 On the control panel select Wireless LAN Set in the Home screen and press Home Screen P 120 The Select Network screen is displayed If the login screen appears enter the System Manag...

Page 84: ... and press 4 Select an encryption key that is not registered and press The encryption key input screen is displayed 5 Enter the network key select Apply and press The encryption key is registered to the Encryption Key screen 6 Select Select Encryption Key and press 7 Select a registered encryption key and press When Using WPA PSK or WPA2 PSK 1 Select WPA WPA2 PSK and press The WPA WPA2 Encryption ...

Page 85: ...wireless LAN appears on the Home screen By default an IP address is set automatically To use a specific IP address set this manually Setting IPv4 Addresses P 77 Setting IPv6 Addresses P 81 If an Error Message Appears during Operation and a Connection Cannot Be Established Select Close and press check the information of the wireless LAN router to which you want to connect and repeat the procedure s...

Page 86: ...quired The machine must be restarted to apply the settings Touch Panel Model P 77 5 Lines LCD Model P 78 Touch Panel Model 1 On the control panel press Menu in the Home screen Home Screen P 120 2 Press Preferences Network TCP IP Settings IPv4 Settings IP Address Settings If the login screen appears enter the System Manager ID and PIN and then press Log In Logging In to the Machine P 137 3 Set the ...

Page 87: ...Set IP Address On the screen in Step 3 press Check Settings to check the current IP address setting If the IP address is displayed as 0 0 0 0 it is not correctly configured If the IP Address Is Changed after Installing the Printer Driver In Windows you must add a new port Configuring a Printer Port Windows P 203 If you are using an MFNP port the connection is maintained as long as the machine and ...

Page 88: ...creen is displayed 6 Enter the IP address and press 7 Enter the subnet mask and press 8 Enter the gateway address and press When Assigning an IP Address Automatically 1 Select Auto Acquire and press The Auto Acquire screen is displayed 2 Configure the Auto Acquire setting as needed Select Protocol Normally set to DHCP However when DHCP is set in an environment where DHCP cannot be used the machine...

Page 89: ...dd a new port Configuring a Printer Port Windows P 203 If you are using an MFNP port the connection is maintained as long as the machine and computer belong to the same subnet so no action is required on the computer If you are using a standard TCP IP port you must add a new port Adding a Port P 203 If you do not know which port is being used see the following Viewing the Printer Port P 665 In mac...

Page 90: ...server using DHCPv6 This section describes how to configure the settings using Remote UI from a computer On the control panel select Menu in the Home screen and then select Preferences to configure the settings You cannot use the control panel to configure some of the settings IPv6 Settings P 446 Administrator privileges are required The machine must be restarted to apply the settings Required Pre...

Page 91: ...t address address starting with ff When Using a Stateful Address Select the Use DHCPv6 checkbox 6 Click OK 7 Restart the machine Restarting the Machine P 113 The settings are applied Perform a connection test to check whether the IPv6 address is correctly configured Checking the Network Status and Settings P 96 If the IP Address Is Changed after Installing the Printer Driver You must add a new por...

Page 92: ...P 85 Configuring SMB P 88 Configuring WINS P 90 Configuring SNMP P 91 Configuring SNTP P 94 See Also To reduce the threat of unauthorized access and eavesdropping it is recommended to configure the security settings according to your network environment Protecting the Network P 353 Using the Machine in a Network with IEEE 802 1X Authentication When connecting the machine to a network that uses IEE...

Page 93: ...figure the settings Ethernet Driver Settings P 439 Administrator privileges are required The machine must be restarted to apply the settings 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Network Settings Ethernet Driver Settings Edit The Edit Ethernet Driver Settings screen ...

Page 94: ...e Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Network Settings IPv4 Settings or IPv6 Settings Edit The Edit IPv4 Settings screen or Edit IPv6 Settings screen is displayed 4 In DHCP Option Settings configure the DHCP option settings If you are not configuring the DHCP option settings proceed to Step 5 Select the checkboxes of the items to enable Acqui...

Page 95: ...r using single byte alphanumeric characters Domain Name Enter the domain name to which the machine belongs using single byte alphanumeric characters Input example example com DNS Dynamic Update Select the checkbox to automatically update the DNS records when the corresponding information of the host name and IP address is changed in a DHCP environment for example To Specify the Type of Address to ...

Page 96: ...7 Click OK 8 Restart the machine Restarting the Machine P 113 The settings are applied Setting Up 87 ...

Page 97: ... in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Network Settings Computer Name Workgroup Name Settings Edit The Edit Computer Name Workgroup Name Settings screen is displayed 4 Enter the computer name and workgroup name of the machine and click OK Enter using single byte alphanumeric characters In...

Page 98: ...connecting to the SMB server Require Encryption for Connection Select this checkbox to connect only with the SMB server supporting SMB v3 0 encryption communications Timeout Enter the wait time until the SMB server responds If the machine times out before saving the scanned data for example is completed lengthen the wait time 5 Click Network Settings Specified SMB Client Versions Edit The Edit Spe...

Page 99: ...to apply the settings Required Preparations Set the computer name and workgroup name Setting the Computer Name and Workgroup Name P 88 Prepare the IPv4 address of the WINS server and keep it close by 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Network Settings WINS Setting...

Page 100: ...n and encryption in the user information to monitor and control communication devices on the network with a solid security system This section describes how to configure the settings using Remote UI from a computer On the control panel select Menu in the Home screen and then select Preferences to configure the settings However the control panel can only be used to enable or disable SNMPv1 and SnMP...

Page 101: ...umeric characters MIB Access Permission Set the read write permission to MIB objects for each specified user To allow both read and write select Read Write Security Settings Select whether to enable or disable authentication and encryption Authentication Algorithm When Authentication On Encryption On or Authentication On Encryption Off is selected in Security Settings select the authentication alg...

Page 102: ...ement information from the machine such as protocols and ports select the Acquire Printer Management Information from Host checkbox 7 Click OK 8 Restart the machine Restarting the Machine P 113 The settings are applied Changing the Port Number To change the port number of the SNMP server see the following Changing the Port Number P 357 Setting Up 93 ...

Page 103: ...niversal Time so specify the time zone setting Setting the Date and Time P 397 Prepare the IP address of the NTP or SNTP server and keep it close by 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Network Settings SNTP Settings Edit The Edit SNTP Settings screen is displayed 4...

Page 104: ...ure If the machine is correctly communicating with the server OK appears in NTP Server Check Result Log in to Remote UI in System Manager Mode click Settings Registration Network Settings SNTP Settings Check NTP Server This tests the communication status and does not adjust the time Setting Up 95 ...

Page 105: ...ry connecting again Waiting Time for Connection at Startup P 439 You can print the System Manager Data List to view the network settings Printing and Viewing Reports and Lists P 408 Checking Whether the Machine Can Connect to Network Devices In the Web browser of the computer connected to the network enter the IPv4 or IPv6 address of the machine If the Remote UI login screen is displayed the machi...

Page 106: ...the Machine P 137 3 Enter the IPv4 address of a network device and press If the machine is correctly connected to the network Received response from host appears Viewing the IP address set to the machine You can view the setting of IP address set to the machine such as the IPv4 address and the IPv6 address This section describes how to view the IP address using the control panel You can also check...

Page 107: ...connected to the wired LAN This section describes how to view this information using the control panel You can also use Remote UI from a computer to view the MAC address Managing the Machine from a Computer Remote UI P 398 Administrator privileges are required Touch Panel Model P 98 5 Lines LCD Model P 99 Touch Panel Model 1 On the control panel press Menu in the Home screen Home Screen P 120 2 Pr...

Page 108: ...when the machine is connected to the wireless LAN you can also view the security settings This section describes how to view this information using the control panel You can also check this information using Remote UI from a computer Managing the Machine from a Computer Remote UI P 398 Administrator privileges are required Touch Panel Model P 99 5 Lines LCD Model P 100 Touch Panel Model 1 On the c...

Page 109: ...el Network Information Network Connection Method Conn Info 5 Lines LCD Model 1 On the control panel select Wireless LAN Set in the Home screen and press Home Screen P 120 The Select Network screen is displayed If the login screen appears enter the System Manager ID and PIN and then select Log In and press Logging In to the Machine P 137 2 Press Connection Settings Connection Information 3 Select t...

Page 110: ...h the Status Monitor Screen You can also view the wireless LAN status and error information with the following procedure on the control panel Network Information Network Connection Method Connection Information Setting Up 101 ...

Page 111: ...uide screen is not displayed after pressing Fax in the Home screen or to reset the fax with the Fax Setup Guide use the following procedure to display the Fax Setup Guide Home screen on the control panel Menu Function Settings Common Fax Setup Guide 2 Press Set Up Now Next The Register Unit Tel No screen is displayed Step 2 Registering the Fax Number and Unit Name Register the fax number and unit ...

Page 112: ...en a telephone call is received the machine rings Pick up the handset to answer the call Auto Used for fax only Faxes are automatically received Incoming telephone calls cannot be answered Answering Machine Enables use of both fax and phone Faxes are automatically received When a telephone call is received the answering machine function can be used to record messages You can answer the call by pic...

Page 113: ...or on the wall Connect a telephone to the external telephone jack EXT on the machine When connecting a telephone with fax function be sure to disable the fax auto receive setting on the telephone Depending on the type of telephone connected to it the machine may not be able to send or receive faxes properly 3 Press Next The screen confirming that you want to exit the Fax Setup Guide is displayed 4...

Page 114: ... telephone connected to the machine is not properly set on the cradle Log in to Remote UI Settings Registration TX Settings Fax TX Settings Edit Select the Off Hook Alarm checkbox and adjust the volume OK On the control panel select Menu in the Home screen and then select Function Settings to configure the settings Off Hook Alarm P 493 Setting Up 105 ...

Page 115: ... to communicate with the machine If the computer is not allowed to communicate with the machine you will not be able to install the software and drivers or use the functions of the machine Setting the Firewall P 354 If the IP Address of the Machine Is Changed after Installing the Printer Driver In Windows the required action depends on the port you are using If you are using an MFNP port the conne...

Page 116: ...tions and Orientation for Loading Envelopes 148 Orientation for Loading Paper with a Logo 150 Specifying the Paper Size and Type 152 Setting the Paper Size and Type for the Drawer 153 Setting the Paper Size and Type for the Multi purpose Tray 157 Registering a Frequently Used Paper Size and Type for the Multi purpose Tray 160 Registering Non standard Size Paper Custom Paper 164 Hiding Unused Paper...

Page 117: ...7 Specifying Destinations Address Book on a Mobile Device 188 Specifying Destinations TX Job Log 189 Changing the Default Settings 190 Adjusting the Volume For Models with a Fax Function 193 Volume Settings Screen 196 Reducing the Operation Sound Quiet Mode 197 Basic Operations 108 ...

Page 118: ...Loading Paper Place the original on the platen glass or in the feeder when scanning sending a fax or copying Load printing and copying paper into the drawer or multi purpose tray according to your usage Placing Originals P 139 Loading Paper P 142 Registering and Specifying Destinations Register destinations for sending and saving scanned data and faxes to the Address Book of the machine In additio...

Page 119: ...nd OFF the Machine 8W0J 025 Be sure to use the power switch to manually turn ON the power of the machine Turning ON the Machine P 111 Turning OFF the Machine P 112 Restarting the Machine P 113 Basic Operations 110 ...

Page 120: ...trol panel Changing the Screen that Appears at Startup After the power is turned ON and the start screen is displayed the Home screen is displayed by default You can configure the setting to display another function screen Default Screen after Startup Restoration P 430 Blank Paper is Output A blank sheet of paper may be output when you turn ON the power for the first time This is not a malfunction...

Page 121: ...FF Received data saved in the memory Data waiting to be sent Reports to be printed automatically after data is sent or received 1 Press the power switch The display turns off and the power turns OFF It may take a few minutes until the power turns OFF Do not unplug the power cord until the power turns OFF Make sure that the power indicator has gone out Turning ON the Machine Again Wait at least 10 ...

Page 122: ...owing data remains stored without being deleted even if the machine is restarted Received data saved in the memory Data waiting to be sent Reports to be printed automatically after data is sent or received 1 Press the power switch The display turns off and the power turns OFF It may take a few minutes until the power turns OFF Do not unplug the power cord until the power turns OFF Make sure that t...

Page 123: ...e after a certain period of idle time Auto Sleep Time specifies the duration the idle time This section describes how to configure the settings using Remote UI from a computer On the control panel select Menu in the Home screen and then select Preferences to configure the settings Timer Energy Settings P 434 1 Log in to Remote UI Starting Remote UI P 399 2 On the Portal page of Remote UI click Set...

Page 124: ... When the Menu screen a paper jam or other error message 1 or Direct Connection SSID or network key display screen is displayed on the control panel When the machine is performing an adjustment cleaning or other operation When the machine is communicating with another computer such as for importing or exporting data When a phone is connected the handset is off the hook When the incoming fax ring i...

Page 125: ...anel 5 Lines LCD Model P 129 Entering Characters P 131 Making the Home Screen Easier to Use You can change the order of the buttons or insert a space Customizing the Home Screen P 135 Regarding the Handling of the Touch Panel Display Do not press the touch panel display too hard Doing so may break the touch panel display Do not use an object with a sharp end such as a mechanical pencil or ballpoin...

Page 126: ...ch Panel Model 5 Lines LCD Model Menu Screen This screen is displayed when you press Menu on the Home screen Use this screen to configure the various settings of the machine For the 5 Lines LCD Model this screen is displayed by pressing on the control panel Settings Menu Items P 427 When the System Manager ID is set the login screen may be displayed when certain items are selected Only users who k...

Page 127: ...instructions to solve the problem If a troubleshooting solution is not displayed check the cause and solution by referring to the message or error code A Message Appears P 628 An Error Code Is Displayed P 643 Display example When an Error Occurs Touch Panel Model 5 Lines LCD Model When a Message Appears at the Bottom of the Screen If the message is too long to display at once it may be separated i...

Page 128: ...t to make the screen easier to view Accessibility P 452 Clearing the Settings Automatically By default if no operations are performed after a certain period of time the settings being configured on the screen are cleared and the Home screen is displayed You can change the time until the settings are cleared and the screen that is displayed after Auto Reset Time P 435 Function After Auto Reset P 43...

Page 129: ...an also change the order of the buttons Status of the Machine Information When connected to a wireless LAN is displayed is displayed when there is a notification Press to check the notification Function and Setting Buttons Copy Copies originals Copying P 296 Fax Faxes documents Faxing P 266 Scan Scans originals Scanning P 226 Addr Book Register destinations when sending and saving scanned data and...

Page 130: ...heet of paper Copying Multiple Passports onto One Sheet P 319 One Touch 1 to One Touch 4 Register a fax or e mail destination Registering Destinations Address Book P 168 Specifying Destinations Address Book P 183 Coded Dial Coded Dial numbers are three digit numbers which are assigned to an address when the address is registered in the Address Book Use the Coded Dial number to perform a correspond...

Page 131: ...and operations as needed Status of the Machine When connected to a wireless LAN is displayed Displays the remaining amount of toner in the toner cartridge Function and Setting Buttons Copy Copies originals Copying P 296 Scan Scans originals Scanning P 226 Menu Configure the various settings of the machine Settings Menu Items P 427 The Menu screen is displayed by pressing on the control panel Paper...

Page 132: ...n P 135 Update Firmware Updates the firmware via the Internet Updating the Firmware 5 Lines LCD Model P 419 Wireless LAN Set Connects a computer to the machine via a wireless LAN router access point Connecting to a Wireless LAN by Searching for a Router Access Point Setup Method P 69 Toner Delivery Set You can configure settings for toner replenishment service Use of the toner replenishment servic...

Page 133: ...Status Paper Information Check the remaining amount of paper for each paper source Cartridge Level You can check the remaining amount in the toner cartridge or the drum cartridge Other internal parts may reach the end of their lifetime before the toner runs out Check Toner Cartridge Name You can check the product number of the toner cartridge or the drum cartridge Check Counter Check the total num...

Page 134: ...ion Information Displays the connection status when directly connected to a device IEEE 802 1X Error Information Displays the details of errors that occur with IEEE 802 1X authentication 5 Lines LCD Model IPv4 Displays the IPv4 address of the machine by default You can also hide this Display IP Address P 433 Error Information Notification You can check the information of errors that occur on the m...

Page 135: ...dress and other settings Setting IPv4 Addresses P 77 IPv6 Check the IPv6 address and other settings Setting IPv6 Addresses P 81 Network Connection Method Check whether the machine has a wired or wireless connection Displays the connection status and error information when connected by wireless LAN Direct Connection Information Displays the connection status when directly connected to a device IEEE...

Page 136: ...ballpoint pen or pencil Operating with wet or dirty hands Operating with an object on the display Basic Touchscreen Operations Tapping and Dragging Tapping Gently touch the screen with your fingertip and quickly release Do this when selecting items and performing operations In the User s Guide press and select refer to the tapping operation Dragging Move your fingertip while touching the screen an...

Page 137: ... information which are not displayed on the screen Press or to scroll the screen toward the pressed direction Set the value Set the value buttons Tap or to specify a value You can specify the value directly by using the numeric keys Tap or to move a cursor Set the value using the and buttons or the slider Tap the and buttons to adjust the value When the slider is displayed as shown below you can d...

Page 138: ...he Screen When the scroll bar appears on the screen it indicates that there are items or information that cannot be completely displayed on the screen Use or to scroll the screen in the direction pressed The currently selected item is inverted Moving to the Next or Previous Screen To move to the next screen press or To return to the previous screen press or Confirming a Selected Item To confirm a ...

Page 139: ...Basic Operations 130 ...

Page 140: ...aracter Type Press A a 12 to switch the type of character that is entered The currently selected type of character is indicated by the A a or 12 displayed above and to the right of the text input field You can also press to switch the type of character You cannot change the character type for items whose character type is limited Entering Characters and Spaces You can enter characters and symbols ...

Page 141: ...sing the Numeric Keys When and or a slider appears instead of numeric keys press or drag these to set the value Set the value P 128 Entering Characters Using the Control Panel 5 Lines LCD Model You can enter letters numbers and symbols using the control panel The type of characters that you can enter may be limited depending on the item If the value input range is limited the value that you can en...

Page 142: ...aracter type is limited Entering Characters Spaces and Symbols Enter characters and symbols using the numeric keys The following are the usable keys and characters that can be entered You can enter a space by moving the cursor to the end of the characters and pressing When the entry mode is set to a or A a symbol can be entered by pressing Key A a 12 _ 1 ABC abc 2 DEF def 3 GHI ghi 4 JKL jkl 5 MNO...

Page 143: ...aracter Press and hold to continuously delete characters Moving the Cursor Press or Entering Numbers Press or You can also use the numeric keys to enter numbers when is displayed on the screen When the slider is displayed press or to set the value Using the Slider to Set Values P 129 Basic Operations 134 ...

Page 144: ...ome Screen P 120 If the login screen appears enter the System Manager ID and PIN and then press Log In Logging In to the Machine P 137 2 Press Set Display Order 3 Select the button to move The currently selected item is inverted 4 Press Previous or Next to move the button 5 Press Apply The location of the buttons on the Home screen is changed Inserting a Blank Touch Panel Model You can insert a sp...

Page 145: ... LCD Model Rearrange the items on the Home screen so that you can operate frequently used items more quickly 1 On the Home screen of the control panel select Display Order Home If the login screen appears enter the currently set System Manager ID and PIN then select Log In and press Logging In to the Machine P 137 2 Use or to select the item you want to move and then press 3 Use or to move the ite...

Page 146: ... require administrator privileges Enter the System Manager ID and PIN to log in 1 Press Manager ID System Manager ID screen is displayed 2 Enter the System Manager ID and Press Apply 3 Press PIN System Manager PIN screen is displayed If a PIN is not set you can skip this step Proceed to Step 5 4 Enter the System Manager PIN and Press Apply 5 Press Log In When authentication is successful the scree...

Page 147: ...ager ID and press 3 Select PIN and press System Manager PIN screen is displayed If a PIN is not set you can skip this step Proceed to Step 5 4 Enter the PIN and press 5 Select Log In and press When authentication is successful the Home screen or other screen is displayed Basic Operations 138 ...

Page 148: ...n Glass P 139 Feeder You can place two or more sheets of originals in the feeder The placed originals are scanned automatically one sheet at a time For MF269dw II MF269dw VP II both sides of originals can be scanned automatically Placing Originals in the Feeder P 140 Place Dry Originals Before placing originals make sure that any ink correction fluid or glue on them has completely dried Placing Or...

Page 149: ...originals that can be placed in the feeder see the specifications of the feeder 2 Sided Double Pass Feeder Specifications P 31 1 Sided Feeder Specifications P 32 To prevent paper jams inside the feeder do not place the following originals Wrinkled creased curled rolled or torn paper Carbon paper coated paper thin translucent paper thin paper or transparencies Stapled or clipped paper Paper printed...

Page 150: ...ot exceed the load limit line If they exceed the load limit line there may be misfeeds or a paper jam 5 Align the slide guides against the edges of the originals Slide guides that are aligned but too loose or too tight can cause misfeeds or a paper jam 6 When scanning of the originals is complete remove the ejected originals from below the feeder Do not add originals or remove them during scanning...

Page 151: ...amounts of paper To temporarily use paper not loaded in the drawer load it in the multi purpose tray Loading Paper in the Drawer P 143 Loading Paper in the Multi purpose Tray P 146 When using envelopes or paper with logos be careful of the orientation of the loaded paper and which side is face up Preparations and Orientation for Loading Envelopes P 148 Orientation for Loading Paper with a Logo P 1...

Page 152: ...r paper with logos be careful of the orientation of the loaded paper and which side is face up Preparations and Orientation for Loading Envelopes P 148 Orientation for Loading Paper with a Logo P 150 When performing printing open the paper stopper in advance 1 Open the front cover 2 Slide the paper guides to the outside Basic Operations 143 ...

Page 153: ...am When Printing on the Back Side of Printed Paper Manual 2 sided Printing Flatten the edge of the paper to remove any curls and load the paper with the back unprinted side face up You can use only paper printed with this machine You cannot print on a side that has been previously printed on If toner smudges and splatters appear on the back side adjust the image quality Manual Back Side Print 2 Si...

Page 154: ... the Paper Size and Type for the Drawer P 153 By default the paper size and type of the drawer are set to LTR and Plain 2 When paper of a different size or type is loaded change the paper settings When Loading A5 Size Paper Set the paper size according to the orientation of the loaded paper Landscape orientation A5 Portrait orientation A5R Basic Operations 145 ...

Page 155: ...es or paper with logos be careful of the orientation of the loaded paper and which side is face up Preparations and Orientation for Loading Envelopes P 148 Orientation for Loading Paper with a Logo P 150 Load only one sheet of paper at a time Only one sheet of paper can be loaded each time you print 1 Open the front cover 2 Lower the multi purpose tray 3 Spread the paper guides apart 4 Load the pa...

Page 156: ... Back Side Print 2 Sided Only P 459 5 Align the paper guides with the width of the paper Paper guides that are aligned but too loose or too tight can cause misfeeds or a paper jam 6 Set the paper size and type Setting the Paper Size and Type for the Multi purpose Tray P 157 By default when the machine detects paper loaded in the multi purpose tray the screen for setting the paper size and type is ...

Page 157: ...velopes Drawer P 149 Orientation of Envelopes Multi purpose Tray P 149 For the general procedure of loading envelopes see the following When loading in the drawer Loading Paper in the Drawer P 143 When loading in the multi purpose tray Loading Paper in the Multi purpose Tray P 146 Preparations before Loading Envelopes Align the envelopes regardless of the number of envelopes to be loaded 1 Close t...

Page 158: ...ont side non glued side face up and the long side of the envelope parallel with the long side of the drawer Load the envelope with the flap closed and on the left side Orientation of Envelopes Multi purpose Tray Insert the envelopes No 10 COM10 Monarch ISO C5 or DL from the short side with the front side non glued side face up Insert the envelope with the flap closed and on the left side Basic Ope...

Page 159: ...rawer P 143 Loading Paper in the Multi purpose Tray P 146 You can configure the settings so that the orientation the paper is to be loaded and the side to print on do not change depending on whether you want to print on one or both sides When this setting is configured load the paper using the 2 sided printing method Switch Paper Feed Method P 466 Printing on One Side of Paper with a Logo Load the...

Page 160: ...Paper with logo in portrait orientation Paper with logo in landscape orientation Basic Operations 151 ...

Page 161: ... the loaded paper Setting the Paper Size and Type for the Drawer P 153 Setting the Paper Size and Type for the Multi purpose Tray P 157 If you always use the same paper in the multi purpose tray you can register the paper to use so you do not have to configure the settings each time Registering a Frequently Used Paper Size and Type for the Multi purpose Tray P 160 Simplifying the Paper Settings Yo...

Page 162: ...ettings using the control panel You can also configure the settings using Remote UI from a computer Managing the Machine from a Computer Remote UI P 398 Touch Panel Model P 153 5 Lines LCD Model P 154 Touch Panel Model 1 On the control panel press Paper Set in the Home screen Home Screen P 120 2 Press Drawer 1 3 Select the size of the paper loaded in the drawer You can scroll the screen to view pa...

Page 163: ...dard Size Paper Custom Paper P 164 3 Press Apply If a Set Paper Size Is Not Displayed Press Other Sizes and select the paper size from the displayed list 4 Select the type of the paper loaded in the drawer The paper size and type are set You can change the paper size displayed on the screen in Step 3 Hiding Unused Paper Sizes P 166 5 Lines LCD Model 1 Press Paper Setting key on the control panel C...

Page 164: ...standard Size Custom Size Paper Is Loaded 1 Select Custom and press 2 Select X enter the values in X 3 Enter the values in Y in the same way as X When frequently used non standard paper sizes are registered the registered size is displayed as the paper size Registering Non standard Size Paper Custom Paper P 164 4 Select Apply and press If a Set Paper Size Is Not Displayed Press Other Sizes press a...

Page 165: ... You can change the paper size displayed on the screen in Step 3 Hiding Unused Paper Sizes P 166 Basic Operations 156 ...

Page 166: ...bes how to configure the settings using the control panel You can also configure the settings using Remote UI from a computer Managing the Machine from a Computer Remote UI P 398 Touch Panel Model P 157 5 Lines LCD Model P 158 Touch Panel Model 1 Select the size of the paper loaded in the multi purpose tray You can scroll the screen to view paper sizes such as envelopes not displayed on the screen...

Page 167: ... loaded in the multi purpose tray The paper size and type are set You can change the paper size displayed on the screen in Step 1 Hiding Unused Paper Sizes P 166 5 Lines LCD Model 1 Select the size of the paper loaded in the multi purpose tray and press You can scroll the screen to view paper sizes such as envelopes not displayed on the screen When A5 Size Paper Is Loaded When paper is loaded in t...

Page 168: ...s displayed as the paper size Registering Non standard Size Paper Custom Paper P 164 4 Select Apply and press If a Set Paper Size Is Not Displayed Press Other Sizes press and select the paper size from the displayed list 2 Select the type of paper loaded in the multi purpose tray and press The paper size and type are set You can change the paper size displayed on the screen in Step 1 Hiding Unused...

Page 169: ...on the control panel configure the settings according to the paper to be used Setting the Paper Size and Type for the Multi purpose Tray P 157 This section describes how to register the settings using the control panel You can also register the settings using Remote UI from a computer Managing the Machine from a Computer Remote UI P 398 Touch Panel Model P 160 5 Lines LCD Model P 161 Touch Panel M...

Page 170: ... the paper size from the displayed list To Cancel the Registered Paper Press Specify When Loading Paper You do not need to perform Step 4 When paper is loaded in the multi purpose tray the screen for setting the paper size and type is displayed on the control panel 4 Select the paper type to register The paper size and type are registered You can change the paper size displayed on the screen in St...

Page 171: ...d press 2 Select X enter the values in X 3 Enter the values in Y in the same way as X When frequently used non standard paper sizes are registered the registered size is displayed as the paper size Registering Non standard Size Paper Custom Paper P 164 4 Select Apply and press If a Set Paper Size Is Not Displayed Press Other Sizes press and select the paper size from the displayed list To Cancel t...

Page 172: ...4 Select the paper type to register and press The paper size and type are set You can change the paper size displayed on the screen in Step 3 Hiding Unused Paper Sizes P 166 Basic Operations 163 ...

Page 173: ...s using the control panel You can also register the settings using Remote UI from a computer Managing the Machine from a Computer Remote UI P 398 Touch Panel Model P 164 5 Lines LCD Model P 165 Touch Panel Model 1 On the control panel press Paper Set in the Home screen Home Screen P 120 2 Press Register Custom Paper The Register Custom Paper screen is displayed 3 Select the registration number The...

Page 174: ...he Register Custom Paper screen is displayed 3 Select the registration number and press If you have selected the registered number continue on to select Edit and press 4 Select X enter the values in X 5 Enter the values in Y in the same way as X 6 Select Apply and press 7 Select the type of the paper and press The custom paper is registered Basic Operations 165 ...

Page 175: ...sing Remote UI from a computer Touch Panel Model P 166 5 Lines LCD Model P 166 Touch Panel Model 1 On the control panel press Paper Set in the Home screen Home Screen P 120 2 Press Select Frequently Used Paper Sizes The Select Frequently Used Paper Sizes screen is displayed 3 Select a paper source 4 Clear the checkboxes of the paper sizes to hide and press Apply Paper sizes whose checkboxes are cl...

Page 176: ...per Sizes screen is displayed 3 Select a paper source and press 4 Select the paper size to hide and press The checkboxes on the paper sizes are cleared 5 Select Apply and press Paper sizes whose checkboxes are cleared are not displayed on the paper settings screen Basic Operations 167 ...

Page 177: ...job or a fax job You can register destinations either with the control panel or Remote UI but the types of destinations that can be registered and the registration method vary Registering Using the Control Panel Use the control panel to register destinations from the TX Job Log You cannot use the control panel to register file save locations shared folder Registering Destinations to the Address Bo...

Page 178: ...gister multiple registered e mail address or fax number destinations as a group to One Touch or Coded Dial This saves you the trouble of specifying multiple destinations individually when sending data You can register up to 50 groups You can register only the same type of destinations for one group Registering Groups to the Address Book Control Panel P 173 Registering Groups to the Address Book Re...

Page 179: ...lect A Z 0 9 or ABC to YZ Destination Operation Items These are displayed on the bottom of the screen Press to register edit or delete a destination or to specify a destination to which to send or save data When you call the Address Book from the Home screen and select a destination address the scan or fax screen is displayed with the selected address specified Basic Operations 170 ...

Page 180: ...wing Registering Groups to the Address Book Control Panel P 173 5 Enter the destination information Press Name and enter the name and then press Apply You can register a destination without entering its name but by entering the name you can search for it by its initials when specifying the destination For destination information press E Mail Address or Fax Number enter that information and then pr...

Page 181: ...select International 2 and International 3 in that order 1 If this is not set here the settings that appear when selecting Menu in the Home screen and then selecting Function Settings are applied ECM TX P 494 TX Start Speed P 495 7 Press Apply The destination is registered to the Address Book When a destination is registered to One Touch the destination is registered to the One Touch button on the...

Page 182: ... Regist Dest The Register As screen is displayed If the Address Book PIN screen is displayed enter the PIN and press Apply 3 Press Coded Dial or One Touch Destination Type screen is displayed 4 Press Group The Group screen is displayed 5 Press Name and enter the name and then press Apply You can register a destination without entering its name but by entering the name you can search for it by its ...

Page 183: ...address you want to remove and press Remove 9 Press Apply The destination is registered to the Address Book When a destination is registered to One Touch the destination is registered to the One Touch button on the Home screen The name which is entered in Name when the destination is registered appears as the button name Basic Operations 174 ...

Page 184: ...elete Select the index at the top of the screen of the Address Book to filter and display the destinations 4 Edit or delete the destination When Editing a Destination 1 Press Edit If the Address Book PIN screen is displayed enter the PIN and press Apply 2 Select and edit the item you want to edit 3 Press Apply The edited information is applied When Deleting a Destination 1 Press Delete If the Addr...

Page 185: ...d folder Viewing the System Information of the Computer P 661 Viewing the Network Connection Information of the Computer P 663 Path to the shared folder User name and password used for accessing the shared folder if Restrict Access is set 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Address Book Portal Page of Remote UI P 401 3 Click...

Page 186: ...on information You can register a destination without entering its name but by entering the name you can search for it by its initials when specifying the destination When Registering E Mail Addresses Enter the name and e mail address When Registering File Save Locations Shared Folder 1 Enter the name 2 Select Protocol When registering a shared folder select Windows SMB Basic Operations 177 ...

Page 187: ... name and password used for accessing the shared folder To enter a password select the Set Password checkbox and then enter the password When Registering a Fax Number 1 Enter the name and fax number 2 Set the fax sending details as needed If a send error occurs or it takes time to send a fax to a registered fax number set the fax sending details ECM TX 1 When this is selected and an error occurs f...

Page 188: ...g out from Remote UI Editing or Deleting Registered Destinations If you select a destination and click Edit on the screen in Step 4 you can edit the registered information In Step 4 click Delete to the right of the destination you want to delete and the destination will be deleted Basic Operations 179 ...

Page 189: ...ok Remote UI P 176 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Address Book Portal Page of Remote UI P 401 3 Click One Touch or Coded Dial 4 Click an item displayed as Not Registered The Register New Destination screen is displayed If the Enter PIN screen is displayed enter the Address Book PIN and then click OK 5 Select Group and c...

Page 190: ...he Address Book 9 Select the checkboxes of the destinations to add to the group and click OK The destinations are added to Member List on the Register New Destination Group screen You can select multiple destinations at the same time 10 Click OK The group is registered to the Address Book 11 Log out from Remote UI Basic Operations 181 ...

Page 191: ... call up the TX Job Log of scan or fax jobs and specify destinations that were specified in the past Specifying Destinations TX Job Log P 189 Specifying Multiple Destinations You can specify multiple destinations by repeating the operation of specifying a destination However you cannot specify multiple file save locations shared folder as destinations When Removing a Specific Destination after Spe...

Page 192: ...ed Dial Numbers P 184 Specifying Destinations with the One Touch Button P 185 Specifying Destinations from a List Selecting from the Home Screen 1 On the control panel press Addr Book in the Home screen Home Screen P 120 2 Select a destination The scan or fax screen is displayed with the specified destinations entered Select the index at the top of the screen of the Address Book to filter and disp...

Page 193: ...me Screen 1 On the control panel press Coded Dial in the Home screen Home Screen P 120 The Enter Coded Dial No screen is displayed 2 Enter a three digit coded dial The destinations are specified If you entered an incorrect number press to clear the numbers When the Confirm Destination Screen Is Displayed Check that the destination is correct and then press OK Selecting from the Scan or Fax Screen ...

Page 194: ... an incorrect number press to clear the numbers When the Confirm Destination Screen Is Displayed Check that the destination is correct and then press OK Specifying Destinations with the One Touch Button Required Preparations Register a destination to a One Touch button Registering Destinations Address Book P 168 Selecting from the Home Screen Press a One Touch button on the Home screen The destina...

Page 195: ... Selecting from the Scan or Fax Screen 1 On the control panel press Scan or Fax in the Home screen Home Screen P 120 2 When you are scanning press E Mail or File 3 Press Destination Specify from One Touch Only destinations registered to a One Touch button are displayed When the To Cc Bcc screen is displayed Select the type To Cc or Bcc of destination to be specified 4 Select the destination The de...

Page 196: ...destination from Destination Using the Fax Screen 1 On the control panel press Fax in the Home screen Home Screen P 120 2 Enter a fax number using the numeric keys and press Apply The destination is specified If you entered an incorrect fax number press to clear the number If the Confirm screen is displayed enter the fax number again and press Apply To enter a second and subsequent destinations pr...

Page 197: ...le device Link Mobile Device Address Book P 489 1 On the control panel press Scan in the Home screen Home Screen P 120 2 Press E Mail 3 Press Destination Specify from Mobile Portal 4 Connect to the mobile device Connecting a Mobile Device to the Machine P 336 5 Send the destination information from the mobile device to the machine For details about sending see the Canon PRINT Business manual at th...

Page 198: ...hen you are scanning press E Mail or File 3 Press Destination Recall Set 4 Select the log you want to call up The destinations and scan settings of the selected log are applied The Scan or Fax screen is displayed with the specified destinations entered When there are multiple destinations in the log only the first destination is displayed but all of the destinations are applied 5 Change the destin...

Page 199: ... 1 On the control panel press Menu in the Home screen Home Screen P 120 2 Press Function Settings 3 Select the default setting item you want to change Select from the following items according to the function you want to change Scan Send E mail Send Scan and Send Settings E Mail Settings Change Default Settings Scan Save to Shared Folder Send Scan and Send Settings File Settings Change Default Set...

Page 200: ...ings Initialize Default Settings Yes Fax Send Fax Settings Change Default Settings Initialize Yes Copy Copy Initialize Default Settings Yes 5 Lines LCD Model 1 Press on the control panel Control Panel P 14 2 Select Function Settings Copy Change Default Settings 3 Select the setting items to change and change the default settings Change Default Settings P 470 4 Select Apply and press Restoring Defa...

Page 201: ...Press on the control panel Function Settings Copy Initialize Default Settings Yes Basic Operations 192 ...

Page 202: ...in the Home screen Home Screen P 120 2 Preferences Volume Settings Fax Tone The Fax Tone screen is displayed 3 Drag the slider to the left or right to adjust the volume and press Apply The volume is adjusted Dragging the slider to the right increases the volume Dragging the slider to the far left mutes the sound Adjusting Other Fax Function Sounds You can adjust the volume of the incoming fax soun...

Page 203: ...ragging the slider to the far left mutes the sound To emit a completion sound only when an error occurs press When Error and set to On Setting the Notification Sounds for Operations and Statuses You can also set whether the machine emits sounds notifying you of operations and statuses such as when operating the control panel and errors are detected This section describes how to configure the setti...

Page 204: ... The volume is adjusted Basic Operations 195 ...

Page 205: ...s completed Entry Tone Set whether to emit a sound when you press the keys and buttons on the control panel Invalid Entry Tone Set whether to emit a sound when an invalid key is pressed such as when you enter a value outside the setting range Restock Supplies Tone Set whether to emit a sound when the toner cartridges are nearing the end of their lifetime Warning Tone Set whether to emit a sound wh...

Page 206: ...anager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Timer Settings Edit The Edit Timer Settings screen is displayed 4 Specify the time Setting the machine to enter the quiet mode at the specified time Select Specify Quiet Mode Time Settings and enter the time in Start Time When the time is displayed in the 12 hou...

Page 207: ... of the sounds such as Entry Tone or Warning Tone which notify the operations on the machine or the machine status will not be reduced Adjusting the Volume For Models with a Fax Function P 193 Basic Operations 198 ...

Page 208: ...rver 206 Preparations for Using Universal Print 209 Registering the Machine to Cloud Service 210 Registering the Machine to the Computer 213 Printing from a Computer 214 Registering Non standard Size Paper to the Computer Custom Size 217 Printing with Universal Print 219 Canceling Printing 220 Viewing the Print Job Status and Log 223 Printing 199 ...

Page 209: ...an print without having to install a dedicated application or printer driver Windows You can use Microsoft s cloud service Universal Print to print data The Universal Print driver is standard in Windows 10 enabling you to also print from a remote location when the machine is connected to the Internet Preparations for Using Universal Print P 209 Printing with Universal Print P 219 macOS You can use...

Page 210: ... from the machine you must make printing preparations according to your printing method and usage environment Preparing to Print from a Computer P 202 Setting Up a Print Server P 206 Preparations for Using Universal Print P 209 Printing 201 ...

Page 211: ... the Port Type and Number P 205 If the IP Address of the Machine Is Changed after Installing the Printer Driver In Windows the required action depends on the port you are using If you are using an MFNP port the connection is maintained as long as the machine and computer belong to the same subnet so no action is required on the computer If you are using a standard TCP IP port you must add a new po...

Page 212: ...ained as long as the machine and computer belong to the same subnet even if the IP address of the machine is changed Standard TCP IP Port This is a standard Windows port You must add a new port every time the IP address of the machine is changed Select this type of port when you cannot add an MFNP port Administrator privileges are required on each computer Required Preparations Prepare the followi...

Page 213: ... 3 Click Add When Adding a Standard TCP IP Port 1 Select Standard TCP IP Port and click New Port The Add Standard TCP IP Printer Port Wizard screen is displayed 2 Click Next 3 Enter the IP address or DNS name host name and then click Next The port name is entered automatically so change it as needed When Additional port information required Appears Take action following the instructions on the scr...

Page 214: ...d on each computer 1 Log on to the computer using an administrator account 2 Click Start Settings Devices Printers scanners The Printers scanners screen is displayed 3 Click the printer driver of the machine Manage Printer properties The printer driver properties screen is displayed 4 On the Ports tab click Configure Port The Configure Port screen or Configure Standard TCP IP Port Monitor screen i...

Page 215: ...configure the settings according to your usage environment Preparing to Print from a Computer P 202 Configuring the Settings for Sharing the Printer Configure the printer sharing settings on the computer that will be the print server so that other computers on the network can use the print server When Using Windows P 206 When Using macOS P 208 When Using Windows Administrator privileges are requir...

Page 216: ...checkbox 3 Click Browse specify the folder where the driver is located and click OK When Specifying the Folder of the Downloaded Driver If the print server computer has a 32 bit operating system specify the x64 folder with the decompressed driver Driver folder If the print server computer has a 64 bit operating system specify the 32BIT folder with the decompressed driver Driver folder When Specify...

Page 217: ...rinters select the checkbox of the machine 4 Restrict the users that can use the print server as needed By default all users can use the print server To enable specific users to use the print server click under Users and select the users who can use the print server 5 Close the Sharing screen The settings are applied Printing 208 ...

Page 218: ...crosoft s cloud service Universal Print and register the machine to each computer that will be used to print You must be a registered user of Microsoft 365 and use Azure Active Directory Registering the Machine to Cloud Service P 210 Registering the Machine to the Computer P 213 Printing 209 ...

Page 219: ...age of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Network Settings Universal Print Settings The Universal Print Settings screen is displayed 4 Click Edit in Basic Settings 5 Select the Use Universal Print checkbox and enter the printer name For the printer name enter a name to identify the machine using single byte alphanumeric characters To verify the certificate...

Page 220: ... of the Remote UI screen The Universal Print Settings screen is displayed 13 Wait a few minutes and then click When registration is complete Registered is displayed in Registration Status 14 Log out from Remote UI Canceling the Registration Click Unregister on the Universal Print Settings screen OK On the Azure Active Directory device management screen select the machine and click Delete Printing ...

Page 221: ...t screen of Azure Active Directory in a Web browser on a computer 2 Select the machine and click Share Printer To change the name of the machine displayed on the computer change Printer Share Name 3 Click Members Add 4 From the list select the members and groups who will use the printer Printing 212 ...

Page 222: ...splayed 2 Click Access work or school Connect 3 Follow the on screen instructions to sign in to your Microsoft 365 account 4 Click Home Devices Printers scanners The Printers scanners screen is displayed 5 Click Add a printer or scanner The printer list screen is displayed 6 Select the machine and click Add device The machine is registered to the computer When Using a Proxy Server To use Universal...

Page 223: ...the settings according to your usage environment Preparing to Print from a Computer P 202 If the document or paper to print is a non standard size register the size to the printer driver Registering Non standard Size Paper to the Computer Custom Size P 217 When Using Windows P 214 When Using macOS P 215 When Using Windows 1 On your computer open the document you want to print 2 In the application ...

Page 224: ...r from the printer icon in the Windows notification area Canceling Printing from a Computer P 220 Use on the control panel to view the print job status and log Viewing the Print Job Status and Log P 223 When Using macOS 1 On your computer open the document you want to print 2 From the menu in the application used to open the document click Print The printing dialog box appears 3 In Printer select ...

Page 225: ...as needed Configure 2 sided printing and adjust the image quality and other settings to suit your document and purpose For more information click in the printing dialog box to display help 6 Click Print Printing starts You can cancel printing from the printer icon in the Dock Canceling Printing from a Computer P 220 Use on the control panel to view the print job status and log Viewing the Print Jo...

Page 226: ...g macOS P 217 When Using Windows 1 Click Start Settings Devices Printers scanners The Printers scanners screen is displayed 2 Click the printer driver of the machine Manage Printing preferences The Printing preferences screen of the printer driver is displayed 3 On the Page Setup tab click Custom Paper Size 4 Enter the custom size paper name and paper size and click Register 5 Click OK OK The cust...

Page 227: ... driver of the machine 4 In Paper Size of the print options select Manage Custom Sizes If print options are not displayed click Show Details in the printing dialog box 5 Click at the bottom left double click Untitled and enter the custom size paper name 6 Enter the paper size and click OK The custom size paper is registered Printing 218 ...

Page 228: ...t you must be a registered user of Microsoft 365 and use Azure Active Directory Required Preparations Register the machine to Azure Active Directory and set the members or groups that will use the machine Registering the Machine to Cloud Service P 210 To each computer that will use Universal Print register the machine that is registered to Azure Active Directory Registering the Machine to the Comp...

Page 229: ...screen is displayed click Cancel If the above screen is not displayed double click the printer icon in the Windows notification area select the document to cancel and click Document Cancel Yes If the printer icon is not displayed in the Windows notification area or the document to be canceled is not displayed the print data is sent to the machine after being processed on the computer In this case ...

Page 230: ...ing using the procedure below On the control panel press Yes If the job list screen is displayed select the job to cancel and press Yes 5 Lines LCD Model You can cancel printing using the procedure below On the control panel press Yes If the job list screen is displayed select the job to cancel and select Yes press Printing 221 ...

Page 231: ...Canceling Printing with Remote UI You can cancel printing with Status Monitor Cancel Job Status screen in Print of Remote UI Checking Usage and Logs with Remote UI P 403 Printing 222 ...

Page 232: ...The Status Monitor screen is displayed 2 Press Copy Print Job 3 Check the job status or the job log Viewing the Print Job Status 1 Press Job Status A list of jobs being processed or waiting to be processed is displayed 2 Select a job to view its details The job details are displayed 3 View the file name user name and other information Depending on the type of characters being used the file name an...

Page 233: ... name user name and other information Depending on the type of characters being used the file name and user name may not be correctly displayed Viewing the Print Job Log 1 Select Print Job Log press A list of jobs being processed or waiting to be processed is displayed 2 Select a job to view its details and press The job details are displayed 3 View the file name user name and other information De...

Page 234: ...Information of the E mail Server Remote UI 239 Preparing to Save Scanned Data to a Shared Folder 241 Registering a Shared Folder to the Address Book Send Function Setting Tool 242 Scanning Saving to a Computer 244 Scanning Sending by E mail 247 Scanning Saving to a Shared Folder 249 Scanning Using the Shortcut Key Saving to a Computer 251 Scanning from a Computer Saving to a Computer 254 Starting ...

Page 235: ... the Machine with a Single Step Only pressing a shortcut key allows scanning with predetermined settings to a designated destination You can store scanned data to a specific computer with a single operation It is useful to register frequently scanning settings and a frequently used destination computer Preparing for a Shortcut Key to Store Scanned Data to a Computer P 231 Scanning Using the Shortc...

Page 236: ...destinations Preparing to Send Scanned Data by E mail P 235 Scanning Sending by E mail P 247 Saving to a Shared Folder You can save scanned data to a shared folder on a computer This is convenient for sharing the scanned data of a paper document on a network Preparing to Save Scanned Data to a Shared Folder P 241 Scanning Saving to a Shared Folder P 249 Scanning 227 ...

Page 237: ...ation and sending method before scanning Preparing to Save Scanned Data to a Computer P 229 Preparing for a Shortcut Key to Store Scanned Data to a Computer P 231 Preparing to Send Scanned Data by E mail P 235 Preparing to Save Scanned Data to a Shared Folder P 241 Scanning 228 ...

Page 238: ...king the results MF Scan Utility This is the application for scanning Use this to easily scan photos and documents from a computer You can also change the scan settings for when performing scanning operations with the machine Step 2 Registering the Machine with a Computer For both of the following cases you must register the machine with the computer used as the save destination Performing scannin...

Page 239: ...anner Settings 3 Click at the bottom left 4 Add the machine on each tab according to the connection method Connecting with Bonjour On the Bonjour tab select the Bonjour name and then click Add Connecting with TCP IP On the IP tab enter the IP address of the machine and then click Add 5 Restart MF Scan Utility The added machine is displayed in Product Name on the Canon MF Scan Utility main dialog b...

Page 240: ...Panel Model Required Preparations Make preparations such as installing the scanner driver ScanGear MF and application ScanGear MF to the computer used as the save location Preparing to Save Scanned Data to a Computer P 229 1 On the control panel press Menu in the Home screen Home Screen P 120 2 Press Function Settings Send Scan and Send Settings Shortcut Key Settings The Shortcut Key Settings scre...

Page 241: ...with the following steps Menu Function Settings Send Scan and Send Settings Shortcut Key Settings Confirm Destination from the Home screen Checking or Changing Scan Setting or Save Location You can check and change the scan setting selected in step 7 by using the MF Scan Utility on the computer used as the save location Starting MF Scan Utility P 257 5 Lines LCD Model Required Preparations Make pr...

Page 242: ...re the machine participates 7 Select the scan type and press The Shortcut Key Settings screen is displayed The registered information of the items available here can be confirmed or changed by using MF Scan Utility Starting MF Scan Utility P 257 8 Press Home on the control panel The Home screen is displayed Confirming the registered information of the shortcut key You can confirm the information r...

Page 243: ...Changing Scan Setting or Save Location You can check and change the scan setting selected in step 7 by using the MF Scan Utility on the computer used as the save location Starting MF Scan Utility P 257 Scanning 234 ...

Page 244: ...Basic Settings for Sending E mail Send Function Setting Tool P 236 One Touch is a list of destinations that can be recalled with in the Address Book or One Touch in the Home Screen Address Book Function P 169 Home Screen P 120 Configuring Detailed Information of the E mail Server In addition to the basic information of the e mail server you can also configure POP authentication before sending and ...

Page 245: ...er as a destination Setting information of the e mail server SMTP server name authentication setting user name and password to be used for authentication For details about the setting information contact your provider or network administrator Depending on the usage environment you can also refer to the information set in the computer e mail software 1 From a Web browser on a computer access the fo...

Page 246: ...er the e mail address to be registered 6 For SMTP Server Settings configure the e mail server information SMTP Server Enter the SMTP server name the host name or IP address to be used for sending e mail using single byte alphanumeric characters Input example Host name smtp example com SMTP Authentication When using SMTP authentication select Set and enter the user name and password for authenticat...

Page 247: ... the extracted Send Function Setting Tool folder open SendSetting english and double click SendSetting exe A description of the Send Function Setting Tool is displayed 2 Click Next If a dialog box to cancel the Windows firewall appears click Yes 3 From Device List select the machine and click Next If the machine is not displayed in Device List click Search Again If the machine is still not display...

Page 248: ... name authentication setting user name and password to be used for authentication encrypted communication setting For details about the setting information contact your provider or network administrator Depending on the usage environment you can also refer to the information set in the computer e mail software 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal pa...

Page 249: ...sing SMTP authentication Select the Use SMTP Authentication SMTP AUTH checkbox and enter the user name to be used for SMTP authentication using single byte alphanumeric characters To set a password to use for SMTP authentication select the Set Change Password checkbox and enter the password using single byte alphanumeric characters When encrypting communication with the e mail server Select the Us...

Page 250: ...anel to register this information Using the Send Function Setting Tool Windows Register the shared folder information to One Touch in the Address Book Registering a Shared Folder to the Address Book Send Function Setting Tool P 242 Using Remote UI Register the shared folder information to One Touch in the Address Book or Coded Dial Registering Destinations to the Address Book Remote UI P 176 One T...

Page 251: ...96 Name or IP address of the computer with the shared folder Viewing the System Information of the Computer P 661 Viewing the Network Connection Information of the Computer P 663 Path to the shared folder User name and password used for accessing the shared folder if Restrict Access is set 1 From a Web browser on a computer access the following URL http IP address of this machine sendsupport_login...

Page 252: ...ple when the shared folder path is C users public share users public share If there is no folder at the entered path a folder with the entered name is created when scanned data is saved for the first time However if there is no parent folder or you do not have write permission to the parent folder a sending error occurs without a folder being created 6 In Status of Settings for Shared Folder speci...

Page 253: ... the computer used as the save location Preparing to Save Scanned Data to a Computer P 229 If the ScanGear MF screen appears on the computer used as the save location close the screen 1 Place the original Placing Originals P 139 2 On the control panel press Scan in the Home screen Home Screen P 120 The scan type selection screen is displayed 3 Press Computer The screen to select the computer to be...

Page 254: ...fferent part of the image may be missing or the image may be scanned smaller Checking or Changing Scan Setting or Save Location You can check and change the scan setting selected in step 5 by using the MF Scan Utility on the computer used as the save location Starting MF Scan Utility P 257 5 Lines LCD Model Required Preparations Make preparations such as installing the scanner driver ScanGear MF a...

Page 255: ...ts folder Windows or the Pictures folder macOS and the scanned data is saved to that folder When Scan Next Press Start appears When an original is placed on the platen glass and is scanned the screen for scanning additional originals is displayed To continue scanning originals place them on the platen glass and press on the control panel Select Finish Scanning and press to save the scanned data If...

Page 256: ... On the control panel press Scan in the Home screen Home Screen P 120 The scan type selection screen is displayed 3 Press E Mail The scan screen is displayed 4 Specify the destination Specifying Destinations P 182 Use Specify from Address Book or Specify from Coded Dial to specify the Cc and Bcc destinations 5 Configure the scan settings Scan Settings Touch Panel Model P 258 You can also set the s...

Page 257: ...ditional originals is displayed To continue scanning originals place on the platen glass and press When scanning of all originals is completed press Start TX If the size of the original is different part of the image may be missing or the image may be scanned smaller When Status Mntr appears To view the save status and log press Status Mntr Checking the Send and Save Status and Log of Scanned Data...

Page 258: ...eparing to Save Scanned Data to a Shared Folder P 241 1 Place the original Placing Originals P 139 2 On the control panel press Scan in the Home screen Home Screen P 120 The scan type selection screen is displayed 3 Press File The scan screen is displayed 4 Specify the destination Specifying Destinations P 182 5 Configure the scan settings Scan Settings Touch Panel Model P 258 Scanned data is save...

Page 259: ...estination is correct and then press Start Scan When Scan Next Press Start appears After the original is placed on the platen glass and is scanned in PDF or TIFF format the screen for scanning additional originals is displayed To continue scanning originals place on the platen glass and press on the control panel When scanning of all originals is completed press Start TX If the original has differ...

Page 260: ...ppears on the computer used as the save location close the screen 1 Place the original Placing Originals P 139 2 On the control panel press Scan PC1 or Scan PC2 in the Home screen Home Screen P 120 Scanning of the original starts The scan data format and the destination computer are registered to each shortcut key Scanning is performed according to the settings registered to a selected shortcut ke...

Page 261: ...hortcut key you need to register the destination computer and the scan settings beforehand Preparing for a Shortcut Key to Store Scanned Data to a Computer P 231 If the ScanGear MF screen appears on the computer used as the save location close the screen 1 Place the original Placing Originals P 139 2 Press on the control panel Control Panel P 14 Scanning of the original starts To cancel scanning p...

Page 262: ...rmation registered to on the screen displayed with the following steps Function Settings Send Scan and Send Settings Shortcut Key Settings Confirm Destination Scan PC from the Home screen Checking or Changing Scan Setting or Save Location You can check and change the scan setting by using the MF Scan Utility on the computer used as the save location Starting MF Scan Utility P 257 Scanning 253 ...

Page 263: ...t software and other applications that support TWAIN 1 or WIA 2 Scanned data is imported directly to the application for immediate editing and processing Check the manual of the application you are using to see if it supports TWAIN or WIA Scanning Using Other TWAIN and WIA supported Applications P 255 1 TWAIN is a standard for connecting a scanner or other image input device to a computer 2 WIA is...

Page 264: ...d operations on how to use it Required Preparations Install the scanner driver ScanGear MF on the computer Installing Software and Drivers to the Computer P 106 1 Place the original on the machine Placing Originals P 139 2 On the computer start the application used to import the scanned data 3 In the application select the command to start the scanning operation 4 Select the scanner driver ScanGea...

Page 265: ... Cannot Be Performed The machine may not be online scan standby mode On the control panel select Scan in the Home screen and press Remote Scanner to turn the machine online and then repeat the operation Scanning 256 ...

Page 266: ... Windows Click Start Canon MF Scan Utility When Using macOS From the OS Applications folder double click Canon MF Utilities Canon MF Scan Utility For more information on the operations and settings of MF Scan Utility click Instructions on the MF Scan Utility screen to display help Scanning 257 ...

Page 267: ...ed Scan Settings P 259 Setting File Division P 260 E mail Settings P 260 Registering the Frequently Used Scan Settings as the Default Settings You can change the default scan settings according to the frequently used scan settings Changing the Default Settings P 190 Recalling Past Settings TX Job Log You can use the TX Job Log to recall the scan settings used to send or save scanned data in the pa...

Page 268: ...en them to make them softer Adjustment example To make blurry text or shapes clearer Press To reduce moire vertical pattern noise in pictures Press When the File Format of the Scanned Data Is JPEG The image quality varies depending on the compression ratio selected in Data Size Setting File Division P 260 2 Sided Scan Settings When scanning a 2 sided original place the original on the feeder and s...

Page 269: ...elect PDF or TIFF format Dividing the Original into Separate Files When using PDF format or TIFF Format Select Set PDF TIFF Details select PDF format or TIFF Format press On in Divide into Pages When using JPEG format Select JPEG Data Size Select the data size when using JPEG format for the scanned data The compression ratio varies according to the selected data size Small Memory Priority Increase...

Page 270: ...eply To setting To send the sender s name along with the e mail address of the machine use the following procedure to set the unit name Log in to Remote UI Settings Registration TX Settings Scan and Send Settings Edit under Unit Name Settings enter the unit name OK On the control panel select Menu in the Home screen and then select Function Settings to configure the settings Register Unit Name E M...

Page 271: ...262 Touch Panel Model Press Cancel Yes If the above screen is not displayed press on the control panel and then press Yes If the job list screen is displayed select the job to cancel and press Yes 5 Lines LCD Model Press Cancel Yes If the above screen is not displayed press on the control panel and then select Yes and press Scanning 262 ...

Page 272: ...isplayed 2 Press TX Job 3 Check the status and log on the Job Status or Job Log Checking the Send and Save Status 1 Press Job Status check the job being processed or waiting to be processed 2 Select a job to view its details The job details are displayed 3 Check the number of pages and the destination For jobs with multiple destinations press Number of Destinations to display the list of destinati...

Page 273: ...inations to the Address Book On the screen displaying the job details press Reg Adr Book to register the destination to the Address Book This operation is not available when there are multiple destinations Scanning 264 ...

Page 274: ... Backing Up Sent Faxes 274 Auto Forwarding and Backing Up Received Faxes 276 Sending Faxes 278 Sending a Fax after a Phone Conversation Manual Sending 280 Sending Faxes from a Computer PC Faxing 282 Securely Sending PC Faxes 285 Fax Original Scan Settings 286 Receiving Faxes 288 Receiving Faxes via Telephone Remote RX 289 Changing the Print Settings for Received Faxes 290 Canceling Fax Sending 292...

Page 275: ...do not need to prepare printed materials Preparing to Send Faxes from a Computer P 268 Sending Faxes from a Computer PC Faxing P 282 In macOS you can use the AirPrint function that is standard in the OS to send data from a computer without having to install a fax driver Using AirPrint Application to Print and Scan Data and Send Faxes P 342 Receiving Faxes When the machine is set to receive faxes a...

Page 276: ...68 To Change the Initial Settings You can change the settings configured with Fax Setup Guide individually Changing Fax RX Mode and Setting the Action when Receiving a Fax P 270 Changing the Fax Number and Unit Name P 272 The sender s information including the sent date and time and fax number of the machine is printed together with the fax data at the destination You can change the print position...

Page 277: ...educe this risk it is recommended that you configure the following settings using the fax driver When Using Windows P 268 When Using macOS P 268 When Using Windows 1 Click Start Settings Devices Printers scanners The Printers scanners screen is displayed 2 Click the fax driver of the machine Manage Printing preferences The Printing preferences screen of the fax driver is displayed 3 Configure the ...

Page 278: ...n click in the print dialog box to display help Step 3 Test Fax Sending When installation and setup are complete you can test to see if you can send faxes correctly Sending Faxes from a Computer PC Faxing P 282 Faxing 269 ...

Page 279: ...is received the machine rings Pick up the handset to answer the call When Manually Receiving Faxes Select Manual Enables use of both fax and phone The machine rings when receiving both fax and phone calls If you hear a fax tone when picking up the handset receive the fax manually Receiving Faxes P 288 You can also configure the setting to receive faxes automatically after the machine rings for a c...

Page 280: ... receive the fax Connecting a Telephone For details about connecting a telephone use the procedure to connect to the telephone line Step 4 Connecting to Telephone Line P 104 DRPD Select Fax If you subscribe to a Distinctive Ring Pattern Detection DRPD service provided by your telephone company DRPD is also available for the RX mode This service assigns two or more telephone numbers with distinctiv...

Page 281: ... Function Settings to configure the settings Set Line P 495 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click TX Settings Fax TX Settings Edit The Edit Fax TX Settings screen is displayed 4 Change the fax number and unit name Enter the fax n...

Page 282: ...when you want to check received faxes from a remote location or you want to back up faxes you sent or received Backing Up Sent Faxes P 274 Auto Forwarding and Backing Up Received Faxes P 276 Forwarding Essential Faxes Only You can also select a specific fax from the RX Job Log and send it to a specific destination Checking the Status and Log for Sent and Received Faxes P 293 Faxing 273 ...

Page 283: ...o that destination The required preparations are the same as when sending and saving scanned data Preparing to Send Scanned Data by E mail P 235 Preparing to Save Scanned Data to a Shared Folder P 241 Register the destination to be specified to the Address Book of the machine Registering Destinations Address Book P 168 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the ...

Page 284: ...umber if one file then 001 When you enter a string in File Name the specified string is appended to the start of the above file name 7 Click OK The settings are applied 8 Log out from Remote UI Backing Up Received Faxes The above section describes the settings for forwarding and saving sent faxes To back up received faxes separate settings are required Auto Forwarding and Backing Up Received Faxes...

Page 285: ...rwarding or backup destination other than a fax number prepare the fax to be sent or saved to that destination The required preparations are the same as when sending and saving scanned data Preparing to Send Scanned Data by E mail P 235 Preparing to Save Scanned Data to a Shared Folder P 241 Register the destination to be specified to the Address Book of the machine Registering Destinations Addres...

Page 286: ...tination this step is not required Proceed to Step 8 If you selected a destination other than a fax number a PDF file is forwarded or saved with the following file name Communications management number Date sent in this example April 5 2023 9 12 34 AM File sequence number if one file then 001 When you enter a string in File Name the specified string is appended to the start of the above file name ...

Page 287: ... on the control panel If the destination setting for the previously sent fax remains a fax may be sent to an incorrect destination Reset the setting before operating 4 Specify the destination Specifying Destinations P 182 Enter the fax number with the numeric keys or select the destination registered in the Address Book by pressing Destination When Confirm appears Enter the fax number again and pr...

Page 288: ...ppears When an original is placed on the platen glass and scanned the screen for scanning additional originals is displayed To scan additional originals place them on the platen glass and press on the control panel When scanning of all originals is completed press Start TX If the size of the original is different part of the image may be missing or the image may be scanned smaller When Status Mntr...

Page 289: ...icted as follows When an original is placed on the feeder only one side is scanned When an original is placed on the platen glass only one page of the placed original can be sent 1 Place the original Placing Originals P 139 2 On the control panel press Fax in the Home screen Home Screen P 120 The fax screen appears 3 Configure the original scan settings Fax Original Scan Settings P 286 4 Pick up t...

Page 290: ...ancel sending of a fax press Cancel Yes Canceling Fax Sending P 292 When scanning of the original is completed the fax is sent Press on the control panel to view the sending status and log Checking the Status and Log for Sent and Received Faxes P 293 When Scan Size appears Select the size of the placed original The destinations and the settings in Manual Sending are not left in the TX Job Log Faxi...

Page 291: ...Using macOS P 283 When Using Windows 1 Open the document you are sending on your computer 2 In the application used to open the document select the command to print 3 Select the fax driver of the machine and click Print The Fax Sending Settings screen of the fax driver appears 4 Specify a destination This section describes how to enter a fax number You can specify a destination registered to the A...

Page 292: ...ion and Image checkbox For more information about the other fax settings click Help on the Fax Sending Settings screen to display help 6 Click Send A screen confirming the send destination is displayed 7 Check that the destination is correct and click OK The fax is sent via the machine Press on the control panel to view the sending status and log Checking the Status and Log for Sent and Received F...

Page 293: ...Address Book from Address Book If an outside line number is required enter this number before the fax number 6 Configure the cover sheet and other fax settings as needed To set the cover sheet details select Cover Sheet from the pop up menu of the print option For more information about the other fax settings click in the printing dialog box to display help 7 Click Print The fax is sent via the ma...

Page 294: ... reduce the risk of sending unintended sheets in an Excel file for example When you cannot preview the document with the print function of the application or you want to send only certain pages of the document you can check the content to be sent before sending Confirming the Destination You can require the user to enter the fax number twice when specifying a destination or require the user to con...

Page 295: ... 190 Recalling Past Settings TX Job Log You can use the TX Job Log to recall the settings used to send faxes in the past Specifying Destinations TX Job Log P 189 Adjusting Image Quality You can adjust the image quality such as when the fax image is not clear or the text is difficult to read Resolution Select the resolution for scanning originals The higher the resolution the sharper the image but ...

Page 296: ...2 sided scanning is not available when sending a fax after a phone conversation 2 Sided Original To perform 2 sided scanning select Book Type or Calendar Type Select this according to the top and bottom orientation of the front and back sides of the placed original Book Type Calendar Type Top and bottom have same orientation Top and bottom have opposite orientation To cancel scanning of a 2 sided ...

Page 297: ...ings Receive the fax manually If a telephone is connected to the machine you can receive the fax by operating the telephone without operating the machine Receiving Faxes via Telephone Remote RX P 289 1 When the machine rings pick up the handset If it is a phone call you can take the call 2 If you hear a beep on the control panel press Fax in the Home screen Home Screen P 120 The fax screen appears...

Page 298: ... Remote RX P 502 1 When the machine rings pick up the handset of the telephone If it is a phone call you can take the call 2 When you hear a beep dial the Remote RX ID using the numeric keys of the telephone The machine starts receiving the fax When receiving is completed the fax is printed automatically If you do not hear a set of tones when entering the Remote RX ID press the tone button of the ...

Page 299: ...I in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click RX Forwarding Settings Fax RX Settings Edit in Basic Settings The Edit Basic Settings screen is displayed 4 Select the Print on Both Sides checkbox 5 Click OK The settings are applied 6 Log out from Remote UI Printing the Received Date and Time and ...

Page 300: ...emote UI click Settings Registration Portal Page of Remote UI P 401 3 Click RX Forwarding Settings Common Settings Edit in Common Settings The Edit Common Settings screen is displayed 4 Select the Add RX Page Footer checkbox 5 Click OK The settings are applied 6 Log out from Remote UI Faxing 291 ...

Page 301: ...cel sending of a fax by following the on screen instructions Press Cancel Yes If the above screen is not displayed press on the control panel and then press Yes If a job list screen is displayed select the job to cancel and press Yes Faxing 292 ...

Page 302: ... to check the status and log using the control panel You can also use Remote UI from a computer to check the status and log To print faxes saved in the memory use Remote UI Checking Usage and Logs with Remote UI P 403 1 Press on the control panel Control Panel P 14 The Status Monitor screen is displayed 2 Press TX Job or RX Job 3 Check the status and log When Checking the Status of Sent and Receiv...

Page 303: ... to a different destination and view its content This section describes how to check the fax content using the control panel You can also use Remote UI from a computer to check the fax content To preview the fax content use the Remote UI Checking Usage and Logs with Remote UI P 403 Required Preparations Configure the settings to save faxes that could not be forwarded in the memory of the machine A...

Page 304: ...rations 297 Additional Copying Features 300 Paper Save Copy 311 Copying Both Sides of ID Cards onto One Sheet 315 Copying Multiple Passports onto One Sheet 319 Canceling Copy Operations 323 Checking the Copy Status 325 Copying 295 ...

Page 305: ...her settings to suit your original and purpose Additional Copying Features P 300 Copying for Specific Operations You can use the following copy functions quickly from the Home screen or the control panel Paper Save Copy Multiple pages of an original are copied on a single sheet by shrinking several pages in one side or printing them on both sides It is useful to save printed paper Paper Save Copy ...

Page 306: ...gin see the basic specifications Basic Specifications P 28 Touch Panel Model P 297 5 Lines LCD Model P 298 Touch Panel Model 1 Place the original Placing Originals P 139 2 On the control panel press Copy in the Home screen Home Screen P 120 The copy screen is displayed 3 Enter the number of copies using the numeric keys 4 Set the Copy Ratio Set the ratio for enlarging or reducing copies Select a f...

Page 307: ...pying or N on 1 the screen is displayed for scanning the next original 1 Place the next original on the platen glass and press on the control panel The next original is scanned and the same screen is displayed Repeat this process until scanning of all originals is completed You can press Density and Original Type to change the settings for each original If the size of the original is different par...

Page 308: ...cel Yes Canceling Copy Operations P 323 Press on the control panel to view the copy job status Viewing the Print Job Status and Log P 223 When Scan Next Press Start appears When an original is placed on the platen glass and copied using 2 sided copying or N on 1 the screen is displayed for scanning the next original 1 Place the next original on the platen glass and press on the control panel The n...

Page 309: ...s as the Default Settings You can change the default copy settings according to the frequently used scan settings Changing the Default Settings P 190 Basic Copy Operations For the basic operations when copying see the following Copy Operations P 297 Making 2 sided Copies You can copy two 1 sided originals on both sides of one sheet of paper You can also copy a 2 sided original on both sides of one...

Page 310: ...et the original orientation and opening type and copy opening type as needed 1 On the copy screen press 2 Sided Original Finishing Type The Orig Finishing Type screen is displayed 2 Select the combination of the 2 Sided settings between an original and a copy and then specify the orientation and the opening type of the copy 1 2 Sided 2 2 Sided 2 1 Sided This setting is available only for MF269dw I...

Page 311: ...ng type after copying and press The copy screen is displayed Copying Multiple Originals onto One Sheet N on 1 You can reduce the size of a multiple page original and arrange the pages on one sheet of paper when copying N on 1 is convenient when you want to save paper by copying on fewer sheets of paper than the original If you want to save more paper by combining N on 1 copying and 2 Sided copying...

Page 312: ...een The N on 1 screen is displayed 2 Press Select Layout and select the page order The Select Layout screen is displayed 3 Select the size of the placed original When combining pages the copy ratio is set automatically according to the following You can also change the copy ratio setting manually Number of pages to be combined Original size setting Size of paper used for copying When pages are com...

Page 313: ...ges the copy ratio is set automatically according to the following You can also change the copy ratio setting manually Number of pages to be combined Original size setting Size of paper used for copying When pages are combined a margin may be created around the copied images Collating Copies by Page Collate When copying multiple copies of a multi page original you can collate the copies in the pag...

Page 314: ...py screen The Collate screen is displayed 2 Press On 5 Lines LCD Model 1 On the copy screen select Collate and press The Collate screen is displayed 2 Select On and press Adjusting the Density You can adjust the density to suit the original when copying If text or images in the original are too faint or dark adjust the density of the entire original To create clean copies of an original with a col...

Page 315: ...und parts other than the background may also be affected 5 Lines LCD Model 1 On the copy screen select Density and press The Density screen is displayed Adjusting the Density of the Entire Original Move the slider to the left or right to adjust the density On the control panel press to increase the density or press to lower it Adjusting the Density of the Background 1 On the control panel press Ba...

Page 316: ...t Photo High Speed When copying an original containing both text and photos with priority to the print quality Select Text Photo Quality adjust to make text or photos more visible and press Apply Copying Photos Containing Halftone Dots such as in Magazines Select Photo Copying Originals with Large Volumes of Text such as Research Papers Select Text 5 Lines LCD Model 1 On the copy screen select Ori...

Page 317: ...The screen for specifying the frame width to erase is displayed 3 Enter the frame width to erase and press Apply The Scan Size screen is displayed When you are copying at an enlarged or reduced size the function automatically changes the size of the frame width to erase to match the copy ratio setting 4 Select the size of the placed original 5 Lines LCD Model 1 On the copy screen select Erase Fram...

Page 318: ...displayed 2 Drag the slider to the left or right to adjust the sharpness Adjustment example To Make Blurry Text or Shapes Clearer Press To reduce moire vertical pattern noise in photos Press 3 Press Apply 5 Lines LCD Model 1 On the copy screen select Sharpness and press The Sharpness screen is displayed 2 Move the slider to the left or right to adjust the sharpness Adjustment example To Make Blurr...

Page 319: ... To reduce moire vertical pattern noise in photos Press on the control panel 3 Press Copying 310 ...

Page 320: ...ing Originals P 139 2 On the control panel press Paper Save in the Home screen Home Screen P 120 The Paper Save Copy screen is displayed 3 Select the combination of N on 1 copying and 2 sided copying 2 on 1 1 2 Sided Four pages of an original are printed on a single sheet with two pages printed on both sides 4 on 1 1 2 Sided Eight pages of an original are printed on a single sheet with four pages ...

Page 321: ...cel Yes Canceling Copy Operations P 323 Press on the control panel to view the copy job status Viewing the Print Job Status and Log P 223 When Scan Next Press Start appears When an original is placed on the platen glass and copied using 2 sided copying or N on 1 the screen is displayed for scanning the next original 1 Place the next original on the platen glass and press on the control panel The n...

Page 322: ... a single sheet with two pages printed on both sides 4 on 1 1 2 Sided Eight pages of an original are printed on a single sheet with four pages printed on both sides 2 on 1 1 1 Sided Two pages of an original are printed on a single sheet with two pages printed on one side 4 on 1 1 1 Sided Four pages of an original are printed on a single sheet with four pages printed on one side 4 Select the size o...

Page 323: ...rint Job Status and Log P 223 When Scan Next Press Start appears When an original is placed on the platen glass and copied using 2 sided copying or N on 1 the screen is displayed for scanning the next original 1 Place the next original on the platen glass and press on the control panel The next original is scanned and the same screen is displayed Repeat this process until scanning of all originals...

Page 324: ... the control panel and is convenient for example when copying ID cards at reception Touch Panel Model P 315 5 Lines LCD Model P 317 Touch Panel Model 1 Place the ID card on the platen glass 1 Open the feeder 2 Place the front of the ID card face down on the platen glass in the portrait orientation while aligning the corner of the ID card with the top left corner of the platen glass Place the ID ca...

Page 325: ...e quality as needed Adjusting the Density P 305 Adjusting the Image Quality P 307 5 Press on the control panel The front of the ID card is scanned 6 When Scan Next Press Start is displayed turn over the ID card and place it on the platen glass Place the back of the ID card face down in the same way as the front 7 Press on the control panel The back of the ID card is scanned and copying starts To c...

Page 326: ...ce down on the platen glass in the portrait orientation while aligning the corner of the ID card with the top left corner of the platen glass Place the ID card slightly away from the edge of the platen glass 3 Gently close the feeder or the platen cover 2 Press ID Card Copy key on the control panel Control Panel P 14 The copy screen is displayed 3 Enter the number of copies using the numeric keys ...

Page 327: ...en Scan Next Press Start is displayed turn over the ID card and place it on the platen glass Place the back of the ID card face down in the same way as the front 7 Press on the control panel Copying starts To cancel copying press Cancel Yes Canceling Copy Operations P 323 Press on the control panel to view the copy job status Viewing the Print Job Status and Log P 223 Copying 318 ...

Page 328: ...nel Touch Panel Model P 319 5 Lines LCD Model P 321 Touch Panel Model 1 Place a passport on the platen glass 1 Open the feeder 2 Place the page to be scanned face down while aligning the corner of the passport with the top left corner of the platen glass as shown 3 Gently close the feeder 2 On the control panel press Passport Copy in the Home screen Home Screen P 120 The Passport Copy screen is di...

Page 329: ... When you use Passport Copy to make copies the copy ratio is set automatically according to the size of the paper used for copying and the number of passports to combine You can also press Custom Ratio to change the copy ratio manually 5 Configure the other copy settings as needed Additional Copying Features P 300 You can adjust the density and image quality You can change the number of passports ...

Page 330: ...ten cover 2 Place the page to be scanned face down while aligning the corner of the passport with the top left corner of the platen glass as shown Place the ID card slightly away from the edge of the platen glass 3 Gently close the feeder or the platen cover 2 On the control panel press Passport Copy in the Home screen and press Home Screen P 120 The Passport Copy screen is displayed 3 Select a co...

Page 331: ...ombine You can also press Custom Ratio to change the copy ratio manually 5 Configure the other copy settings as needed Additional Copying Features P 300 You can adjust the density and image quality You can change the number of passports to combine N on 1 and the 2 sided copy settings selected in 3 6 Press on the control panel The first passport is scanned 7 When Scan Next Press Start is displayed ...

Page 332: ...l Yes If the above screen is not displayed on the control panel press Yes If the job list screen is displayed select the job to cancel and press Yes 5 Lines LCD Model Press Cancel Yes If the above screen is not displayed press on the control panel and then select Yes and press If the job list screen is displayed select the job to cancel and select Yes and press Copying 323 ...

Page 333: ...Copying 324 ...

Page 334: ...5 5 Lines LCD Model P 325 Touch Panel Model 1 Press on the control panel Control Panel P 14 The Status Monitor screen is displayed 2 Press Copy Print Job 3 Press Job Status Check the job being processed or waiting to be processed 4 Select a job to view its details The job details are displayed 5 Check the number of originals number of copies and other settings 5 Lines LCD Model 1 Press on the cont...

Page 335: ...4 Select a job and press to view its details The job details are displayed 5 Check the number of originals number of copies and other settings Copying 326 ...

Page 336: ...chine 336 Connecting a Mobile Device via Wireless LAN Router LAN Connection 337 Connecting a Mobile Device Directly to the Machine Direct Connection 338 Using a Dedicated Application to Print and Scan Canon PRINT Business 341 Using AirPrint Application to Print and Scan Data and Send Faxes 342 Printing from an Android Device 346 Printing from Chromebook or Other Device with Chrome OS 347 Linking w...

Page 337: ...nt Canon Print Service P 346 Mopria Print Service Common plugin for Mopria certified printers and multifunction machines Enables printing from any application without having to install a dedicated plugin or application for individual manufacturers Using a Common Plugin to Print Mopria Print Service P 346 Chromebook or Other Device with Chrome OS You can use the function standard equipped in the Ch...

Page 338: ...s 8W0J 06K To directly connect a mobile device to the machine or to use AirPrint you must first configure the settings on the machine Preparations for Direct Connection P 330 Preparations for Using AirPrint P 333 Linking with Mobile Devices 329 ...

Page 339: ...e Use Direct Connection checkbox 5 Configure the Direct Connection function as needed When connecting multiple mobile devices at the same time you must specify the SSID and network key To Terminate the Connection Automatically Select the Terminate Direct Connection Session checkbox and enter the time period of the direct connection until it is terminated When multiple mobile devices are connected ...

Page 340: ... on the control panel Control Panel P 14 The Status Monitor screen is displayed 2 Press Network Information Network Connection Method The Network Conn Method screen is displayed 3 Check that Wired LAN is displayed If the connection type is set to wired LAN you can establish a direct connection even if the machine is not connected to a network When Wireless LAN Is Displayed in Network Conn Method W...

Page 341: ...he machine is not connected to a network When Wireless LAN Is Displayed in Network Conn Method When the machine is not connected to a wireless LAN a direct connection cannot be established Connect the machine to a wireless LAN or switch the connection type to wired LAN Connecting to a Wireless LAN P 61 Selecting Wired or Wireless LAN P 58 Linking with Mobile Devices 332 ...

Page 342: ...ct the Use AirPrint checkbox and enter the printer name For the printer name enter a name to identify the machine using single byte alphanumeric characters If mDNS of IPv4 is set the mDNS name is entered for the printer name If you change the printer name the mDNS name is also changed When you change the set printer name or mDNS name the Mac that was connected to the machine may no longer be able ...

Page 343: ...ng TLS P 360 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Network Settings IPP Print Settings or Network Link Scan Settings Edit The Edit IPP Print Settings screen or Edit Network Link Scan Settings screen is displayed 4 Configure the IPP or Network Link Scan settings When ...

Page 344: ... Confirm using single byte alphanumeric characters Printing or sending faxes with AirPrint now requires authentication and only users who know the user name and password of IPP authentication can use these functions 5 Click OK The settings are applied 6 Log out from Remote UI Linking with Mobile Devices 335 ...

Page 345: ...evice to connect automatically to the wireless LAN router you do not need to manually connect it next time Connecting a Mobile Device via Wireless LAN Router LAN Connection P 337 Connecting Directly Direct Connection Connect a mobile device directly to the machine via Wi Fi You can directly connect to the machine without using wireless LAN You must manually connect the mobile device each time you ...

Page 346: ...work using wireless or wired LAN Setting Up the Network P 56 When using a wired LAN check that a wireless LAN router is connected to the same network Set an IPv4 address to the machine Setting IPv4 Addresses P 77 Connect the mobile device to either of the following wireless LAN routers A wireless LAN router connected to the machine When the machine is connected to a wired LAN A wireless LAN router...

Page 347: ...e preparations such as enabling the Direct Connection function on the machine Preparations for Direct Connection P 330 Touch Panel Model P 338 5 Lines LCD Model P 339 Touch Panel Model 1 On the control panel press Mobile Portal in the Home screen Home Screen P 120 2 Press Start The machine enters waiting state for Direct Connection Within 5 minutes of pressing Start you must directly connect the m...

Page 348: ... press Disconnect Yes The direct connection is terminated If multiple mobile devices are connected all devices are disconnected 5 Lines LCD Model 1 On the control panel select Mobile Portal in the Home screen and press Home Screen P 120 2 Select Connect and press The machine enters waiting state for Direct Connection Within 5 minutes of pressing Connect you must directly connect the mobile device ...

Page 349: ...nected all devices are disconnected You may not be able to connect to the Internet with Direct Connection depending on the mobile device The power saving effect of sleep mode decreases when using Direct Connection The IP address of the mobile device is set automatically If you set the IP address manually communication using Direct Connection may not be performed correctly Checking a Mobile Device ...

Page 350: ...required to register the machine to Canon PRINT Business You can view the IP address with Home screen Mobile Portal LAN Connect Display Device Name IP Address For the 5 Lines LCD Model you can check the IP address from Mobile Portal in the Home screen LAN Connection Display Device Name IP Address If you want to scan select Menu in the Home screen Management Settings Device Management set Scan with...

Page 351: ... LAN or direct connection Operating Environment You can use AirPrint with the following iPhone iPad and iPod touch models iPhone 3GS or later iPad All models iPod touch Third generation or later Required Preparations Set the machine to enable use of AirPrint Preparations for Using AirPrint P 333 Connect the machine to an iPhone iPad or iPod touch Connecting a Mobile Device to the Machine P 336 1 O...

Page 352: ... Sending faxes OS X 10 9 or later 1 When printing from a Mac connected to the machine via USB OS X 10 9 or later 2 When scanning with TLS encrypted communication OS X 10 11 or later Required Preparations Set the machine to enable use of AirPrint Preparations for Using AirPrint P 333 Connect the machine to a Mac Setting Up the Network P 56 When connecting via USB connect to the USB port for compute...

Page 353: ...c Click System Preferences Printers Scanners The Printers Scanners screen is displayed 3 Select the machine 4 On the Scan tab click Open Scanner The Scanner screen is displayed 5 Configure the scan settings 6 Click Scan Scanning starts When Scanning Cannot Be Performed The machine may not be online scan standby mode On the control panel select Scan in the Home screen and press Remote Scanner to tu...

Page 354: ... printing dialog box appears 3 In Printer select the machine Select the printer whose name ends with Fax 4 In To enter the fax number 5 Click Fax The fax is sent via the machine You can check the sending status or the sending log by pressing on the control panel Checking the Status and Log for Sent and Received Faxes P 293 Linking with Mobile Devices 345 ...

Page 355: ... can view the IP address with Home screen Mobile Portal LAN Connect Display Device Name IP Address For the 5 Lines LCD Model you can view the IP address with Mobile Portal on the Home screen LAN Connection Display Device Name IP Address For details about registering the machine and the printing method see the Canon Print Service manual in Mobile Apps at the online manual site https oip manual cano...

Page 356: ...S device may not be supported depending on your country or region Usage Connect a Chromebook to the machine Connecting a Mobile Device via Wireless LAN Router LAN Connection P 337 When connecting via USB connect to the USB port for computer connection on the back of the machine with a USB cable Back Side P 11 For details about how to print using the Chromebook see Chromebook Help https support goo...

Page 357: ...CA Certificate Obtained from an Issuing Authority 370 Verifying a Received Certificate with OCSP 372 Preventing Sending Data by Mistake and Leaking Information 373 Limiting Available Destinations 374 Confirming the Destination before Sending 376 Restricting Fax Sending 378 Restricting Use from a Mobile Device 380 Restricting Printing 381 Saving Received Documents in the Machine Memory Lock 382 Pre...

Page 358: ... configure the settings Operate the machine using a system in which only a specific administrator s knows the ID and PIN Setting the Department ID and PIN for the Administrator P 350 Network Settings Applying the network security settings according to the usage environment can reduce the threat of unauthorized access and eavesdropping Protecting the Network P 353 Managing Usage Status When using t...

Page 359: ...1 On the control panel press Menu in the Home screen Home Screen P 120 2 Press Management Settings User Management System Manager Information Settings The Sys Manager Info Set screen is displayed If the login screen appears enter the currently set System Manager ID and PIN and then press Log In Logging In to the Machine P 137 3 Press System Manager ID and PIN 4 Enter the System Manager ID and pres...

Page 360: ...alues of the System Manager ID and PIN and then press Apply with the fields left empty 5 Lines LCD Model 1 Press on the control panel Control Panel P 14 2 Press Management Settings User Management System Manager Information Settings The Sys Manager Info Set screen is displayed If the login screen appears enter the currently set System Manager ID and PIN then select Log In and press Logging In to t...

Page 361: ... address and other system manager information by using Remote UI from a computer The set information is displayed in Status Monitor Cancel Device Information of Remote UI Checking Usage and Logs with Remote UI P 403 The set e mail address becomes the destination that is selected by clicking Mail to System Manager on the Portal page of Remote UI Portal Page of Remote UI P 401 Clearing the System Ma...

Page 362: ...ilitates managing communication with external networks but blocks unauthorized access and consolidates anti virus protection for enhanced security Using a Proxy P 358 Encryption of Communication Using TLS You can use TLS to encrypt communication when using Remote UI This reduces the risks of data eavesdropping and tampering during communication Using TLS P 360 Using the Machine in a Network with I...

Page 363: ...ection describes how to configure the settings using Remote UI from a computer On the control panel select Menu in the Home screen and then select Preferences to configure the settings However the control panel can only be used to enable or disable the filter Firewall Settings P 440 Administrator privileges are required The machine must be restarted to apply the settings If you set an incorrect IP...

Page 364: ... are applied Setting MAC Address Filtering This section describes how to configure the settings using Remote UI from a computer On the control panel select Menu in the Home screen and then select Preferences to configure the settings You cannot use the control panel to configure some of the settings Firewall Settings P 440 Administrator privileges are required The machine must be restarted to appl...

Page 365: ... receive filter 5 Select the Use Filter checkbox The MAC address is enabled 6 In Default Policy set the filtering prerequisites As a filtering prerequisite select whether to allow or block communication with other devices 7 Register Exception Addresses In Address to Register enter a MAC address and then click Add Enter MAC addresses without separating with hyphens or colons Input example 123A456B7...

Page 366: ...ttings Registration Portal Page of Remote UI P 401 3 Click Network Settings Port Number Settings Edit The Edit Port Number Settings screen is displayed 4 Change the port number of the protocol and click OK 5 Restart the machine Restarting the Machine P 113 The settings are applied Protocol Settings For the protocol settings and settings of the functions using the protocol see the following LPD RAW...

Page 367: ... Edit The Edit Proxy Settings screen is displayed 4 Select the Use Proxy checkbox 5 Enter the address and port number of the proxy server In HTTP Proxy Server Address enter the IP address and host name In HTTP Proxy Server Port Number enter the port number 6 Set the applicable range and authentication information according to your usage environment When using a proxy server also specified for comm...

Page 368: ...8 Log out from Remote UI Security 359 ...

Page 369: ...ation Managing and Verifying a Key and Certificate P 364 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 In Network Settings click TLS Settings The TLS Settings screen is displayed 4 Specify the key and certificate to use for TLS encrypted communication 1 In Key and Certificate Sett...

Page 370: ...he Machine P 113 The settings are applied When a Warning Message Appears at Remote UI Startup A warning message about the security certificate may appear when starting up Remote UI with TLS enabled If there are no problems with the certificate or TLS settings you can continue operations Using TLS to Encrypt Sent and Received E mails If the SMTP server and POP3 server support TLS TLS can be used fo...

Page 371: ...PEAP The required settings are almost the same as those for TTLS with MSCHAPv2 used as the internal protocol Setting IEEE 802 1X First enable IEEE 802 1X and then set the authentication method This section describes how to configure the settings using Remote UI from a computer On the control panel select Menu in the Home screen and then select Preferences to configure the settings However the cont...

Page 372: ... the key and certificate to use click Register Default Key Click the key name or certificate icon to display the certificate details On the certificate details screen click Verify Certificate to verify that the certificate is valid When using TTLS or PEAP 1 Select the Use TTLS or Use PEAP checkbox When using TTLS select the internal protocol to be used 2 Use Use Login Name as User Name to specify ...

Page 373: ...y is generated on the machine generate a Certificate Signing Request CSR have the certificate authority issue a certificate and then register that certificate in the key Generating a Key and Certificate Signing Request CSR and Obtaining and Registering a Certificate P 367 Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority Register a key and certificate obtained ...

Page 374: ...cation and click OK The Generate Network Communication Key screen is displayed 5 In Key Settings enter the name of the key and select the signature and key algorithm Enter the key name using single byte alphanumeric characters For the key algorithm select RSA or ECDSA and select the key length from the pulldown menu The longer the key length the better the security but this slows down communicatio...

Page 375: ...y name or certificate icon in Registered Key and Certificate on the Key and Certificate Settings screen the certificate details appear On the certificate details screen click Verify Certificate to verify that the certificate is valid When the Key and Certificate Cannot Be Deleted You cannot delete a key and certificate being used Disable the function being used or delete these after switching to a...

Page 376: ... UI from a computer You cannot use the control panel to generate a key and CSR Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Device Management Key and Certificate Settings Generate Key The Generate Key screen is displayed 4 Select Key an...

Page 377: ... registered to the machine but it cannot be used until the certificate issued by the certificate authority is registered Registering a Certificate Issued by a Certificate Authority to a Key Register the certificate using Remote UI from a computer You cannot use the control panel to register it Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 3...

Page 378: ... to 8 Log out from Remote UI Viewing and Verifying Detailed Information of a Registered Certificate Click the key name or certificate icon in Registered Key and Certificate on the Key and Certificate Settings screen to display the certificate details On the certificate details screen click Verify Certificate to verify that the certificate is valid When the Key and Certificate Cannot Be Deleted You...

Page 379: ...n the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Device Management Key and Certificate Settings or CA Certificate Settings The Key and Certificate Settings screen or CA Certificate Settings screen is displayed 4 Click Register Key and Certificate or Register CA Certificate The Register Key and Certificate screen or Register CA Certificate screen is ...

Page 380: ...Key and Certificate Settings screen the certificate details appear On the certificate details screen click Verify Certificate to verify that the certificate is valid Viewing and Verifying Detailed Information of a Registered CA Certificate When you click the issued to location in Registered CA Certificate on the CA Certificate Settings screen the CA certificate details appear On the CA certificate...

Page 381: ...n Portal Page of Remote UI P 401 3 Click Device Management OCSP Online Certificate Status Protocol Settings Edit The Edit OCSP Online Certificate Status Protocol Settings screen is displayed 4 Select the Use OCSP Online Certificate Status Protocol checkbox 5 Set the certificate verification level and the OCSP responder Certificate Verification Level Set whether to validate the certificate even if ...

Page 382: ...ensure safer use of the machine Restricting and Confirming the Destination You can restrict the destinations to which scanned data and faxes are sent and have a screen confirming the destination displayed when sending these Limiting Available Destinations P 374 Confirming the Destination before Sending P 376 Appropriately Restricting Functions You can restrict access to part or all of a function w...

Page 383: ... the sending of faxes from the computer Prohibit Fax Sending from a Computer P 378 Prohibiting the Use of Destinations in the Send Log Prevent specifying destinations in the TX Job Log of scan or fax jobs This section describes how to configure the settings using Remote UI from a computer On the control panel select Menu in the Home screen and then select Function Settings to configure the setting...

Page 384: ...figure the settings using Remote UI from a computer On the control panel select Menu in the Home screen and then select Function Settings to configure the settings Restrict New Destinations P 485 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 C...

Page 385: ...ing a fax number using the numeric keys When you enter a fax number using the numeric keys and press a screen appears prompting you to enter the number again When you enter a second and subsequent destinations they are displayed before the next destination is entered This section describes how to configure the settings using Remote UI from a computer On the control panel select Menu in the Home sc...

Page 386: ...t the Confirm Destination Before Sending checkbox and select the item to display 3 Click OK To display the screen when entering a fax number using the numeric keys 1 Click Fax TX Settings Edit The Edit Fax TX Settings screen is displayed 2 In Basic Settings select the Confirm Entered Fax Number checkbox 3 Click OK 5 Log out from Remote UI Security 377 ...

Page 387: ...ngs Allow Fax Driver TX P 496 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click TX Settings Fax TX Settings Edit The Edit Fax TX Settings screen is displayed 4 In Basic Settings clear the Allow Fax Driver TX checkbox 5 Click OK The settings ...

Page 388: ... Page of Remote UI P 401 3 Click TX Settings Fax TX Settings Edit The Edit Fax TX Settings screen is displayed 4 In Basic Settings set Restrict Sequential Broadcast to Reject Sequential Broadcast 5 Click OK The settings are applied 6 Log out from Remote UI Security 379 ...

Page 389: ...sing Remote UI from a computer You cannot use the control panel to configure the setting Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Network Settings Mopria Settings Edit The Edit Mopria Settings screen is displayed 4 Clear the Use Mop...

Page 390: ... the machine not to immediately print received faxes This can prevent not only unattended printed documents and information theft but also unneeded printing thereby saving paper Saving Received Documents in the Machine Memory Lock P 382 Security 381 ...

Page 391: ...e UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 In RX Forwarding Settings click Common Settings The Common Settings screen is displayed 4 In Memory Lock Settings click Edit The Edit Memory Lock Settings screen is displayed 5 Select the Use Memory Lock checkbox 6 Configure the functions related to Memory Lock as needed To enable fax preview ...

Page 392: ...ation and print using Remote UI from a computer On the control panel press to view this information You cannot use the control panel to view some items In addition you cannot use the control panel to print documents Checking the Status and Log for Sent and Received Faxes P 293 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Porta...

Page 393: ... When you click Print All all faxes saved in the memory are printed 5 Log out from Remote UI after viewing the information or printing Security 384 ...

Page 394: ...machine Restricting Access to Information and Settings Restricting users and operations accessing information and settings on the machine can help prevent unauthorized use and protect confidential information Restricting Address Book Registration and Editing P 386 Restricting Use of Remote UI P 388 Disabling Unused Functions You can disable unused functions to prevent intrusion from the outside Pr...

Page 395: ...ng a PIN You can require the entry of PIN to add a new entry to the Address Book or edit existing entries This section describes how to configure the settings using Remote UI from a computer On the control panel select Menu in the Home screen and then select Set Destination to configure the settings Address Book PIN P 505 Administrator privileges are required 1 Log in to Remote UI in System Manage...

Page 396: ...panel select Menu in the Home screen and then select Function Settings to configure the settings Register Log Dest to Addr Book P 497 Administrator privileges are required 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click TX Settings Fax TX Settings Edit The Edit Fax TX Settings...

Page 397: ... to configure the settings using the control panel You can also configure the settings using Remote UI from a computer after the Remote UI Access PIN has been set on the machine Managing the Machine from a Computer Remote UI P 398 Administrator privileges are required Touch Panel Model P 388 5 Lines LCD Model P 389 Touch Panel Model 1 On the control panel press Menu in the Home screen Home Screen ...

Page 398: ...hine P 137 3 Select On and press 4 Enter the Remote UI Access PIN select Apply and press 5 Enter the same number and press Apply and press The settings are applied When Management Settings of the Settings Menu Is Initialized Use the settings menu on the control panel to reset the Remote UI Access PIN Remote UI Access Security Settings P 512 Disabling Remote UI You can disable Remote UI to reduce t...

Page 399: ...e P 137 3 Press Off 4 Restart the machine Restarting the Machine P 113 The settings are applied 5 Lines LCD Model 1 Press on the control panel Control Panel P 14 2 Press Management Settings Remote UI Settings Update Firmware Remote UI Settings Use Remote UI The Use Remote UI screen is displayed If the login screen appears enter the System Manager ID and PIN and then select Log In and press Logging...

Page 400: ...reen and then select Preferences to configure the settings USB Settings P 451 Administrator privileges are required The machine must be restarted to apply the settings 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click External Interface Settings Edit The Edit External Interface ...

Page 401: ...g Remote UI from a computer On the control panel select Menu in the Home screen and then select Preferences to configure the settings TCP IP Settings P 444 Administrator privileges are required The machine must be restarted to apply the settings 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote ...

Page 402: ...ut having to install a scanner driver To be able to specify a computer connected via WSD as the store location when scanning from the machine also select the Use Computer Scanning checkbox When Responding to a Search Request of the Machine by Multicast Discovery Select the Use Multicast Discovery checkbox To keep the machine in sleep mode without responding to received multicast discovery packets ...

Page 403: ...4 5 Lines LCD Model P 394 Touch Panel Model 1 On the control panel press Menu in the Home screen Home Screen P 120 2 Press Preferences Network TCP IP Settings Use HTTP The Use HTTP screen is displayed If the login screen appears enter the System Manager ID and PIN and then click Log In Logging In to the Machine P 137 3 Press Off Yes 5 Lines LCD Model 1 Press on the control panel Control Panel P 14...

Page 404: ... Remote UI 403 Monitoring the Usage 405 Checking the Number of Printed Pages Check Counter 406 Printing and Viewing Reports and Lists 408 Changing the Report and List Print Settings 411 Clearing the Mail Box 413 Importing and Exporting the Address Book 414 Updating the Firmware Touch Panel Model 416 Updating the Firmware 5 Lines LCD Model 419 Initializing the Settings and Data 422 Managing the Mac...

Page 405: ...anaging Servers Various Data and Firmware Clearing the Server Mail Box Delete mail from the server mail box as needed so that the mail box does not become full with notification mail sent to the e mail address of the machine Clearing the Mail Box P 413 Managing the Address Book and Settings You can use the import and export functions to regularly back up the Address Book In addition you can share ...

Page 406: ...Portal Page of Remote UI P 401 3 Click Timer Settings Edit The Edit Timer Settings screen is displayed 4 Enter the current date and time 5 Set the time zone according to the region where the machine is used Communicating over the Internet is premised on setting the UTC Coordinated Universal Time correctly The UTC is a coordinated universal time that is standard for all parts of the world There is ...

Page 407: ... UI General User Mode You can monitor usage view logs cancel printing and change some settings Starting Remote UI P 399 Portal Page of Remote UI P 401 Checking Usage and Logs with Remote UI P 403 See Also It is recommended that you set up the following functions to prevent unauthorized use of Remote UI by a third party System Manager ID Set the System Manager ID which is the exclusive administrato...

Page 408: ... access the following URL http IP address of the machine The Remote UI login screen appears When Remote UI communication is encrypted a warning message about the security certificate may appear If there are no problems with the certificate or TLS settings you can continue operations When entering an IPv6 address enclose the IP address in brackets Example http fe80 2e9e fcff fe4e dbce If the Remote...

Page 409: ...s set automatically Remote UI Access PIN When the Remote UI Access PIN is set enter the PIN 3 Click Log In The Portal page of Remote UI appears Portal Page of Remote UI P 401 4 When you have completed your operations click Log Out The login screen appears after logging out from Remote UI Do not access other websites when using Remote UI Setting the Time Until the User Is Automatically Logged Out T...

Page 410: ... the information of the logged in user Log Out You are logged out of Remote UI and the login screen is displayed Language You can change the display language of Remote UI The display languages of the computer and Remote UI must be the same If the display languages are not the same the entered information may not be displayed correctly or you may not be able to reference a folder server or other sp...

Page 411: ...hine and error information Checking Usage and Logs with Remote UI P 403 Settings Registration Click this to display the Settings Registration screen If you logged in with System Manager Mode you can change any settings and perform operations such as saving and importing data The items that can be set in the Settings Registration screen are nearly the same as those of the control panel but some ite...

Page 412: ...displayed If you entered your user name in User Name when you logged in with General User Mode only the print job status for that user is visible Click Cancel in Job Operation to delete the print data for jobs that are printing or waiting Job Log Displays the print job log TX Job Log Displays the TX job log for scan and fax jobs RX Job Status Displays the RX job status for fax jobs With preview in...

Page 413: ...isplays information of the machine such as the product name and serial number as well as the firmware version and system manager information Device Name and Location display the information set in Settings Registration Device Management Device Information Settings System Manager Information displays the information set in Settings Registration User Management System Manager Information Check Count...

Page 414: ...reports and lists Checking the Number of Printed Pages Check Counter P 406 Printing and Viewing Reports and Lists P 408 See Also You can also check the counter using Remote UI from a computer In Remote UI you can also check the status and logs of a function operation status of the machine and error information Checking Usage and Logs with Remote UI P 403 Managing the Machine 405 ...

Page 415: ...mote UI from a computer Checking Usage and Logs with Remote UI P 403 Touch Panel Model P 406 5 Lines LCD Model P 406 Touch Panel Model 1 Press on the control panel Control Panel P 14 The Status Monitor screen is displayed 2 Press Device Status Check Counter 3 Select the counter to check 101 Total 1 Displays the total number of pages copied and printed 201 Copy Total 1 Displays the total number of ...

Page 416: ...e Status Check Counter 3 Select the item you want to check and press 101 Total 1 Displays the total number of pages copied and printed 201 Copy Total 1 Displays the total number of pages copied 4 Check the number of printed pages Managing the Machine 407 ...

Page 417: ...ommunication management reports communication results reports cannot be printed manually You must configure the settings in advance to print the reports automatically Changing the Report and List Print Settings P 411 Communication Management Report Displays all communication results for faxes and scanned data By default this is printed automatically after every 40 communication events You can also...

Page 418: ... Remote UI from a computer Administrator privileges are required to print the following reports and lists System Manager Data List Touch Panel Model P 409 5 Lines LCD Model P 409 Touch Panel Model 1 On the control panel press Menu in the Home screen Home Screen P 120 2 Press Output Rprt Print List The Print List screen is displayed 3 Select the report or list to print A screen confirming the paper...

Page 419: ...s A screen confirming the paper available for printing is displayed If the login screen appears enter the System Manager ID and PIN then select Log In and press Logging In to the Machine P 137 4 Check that printable paper is set in the machine and press OK Yes The report or list is printed Managing the Machine 410 ...

Page 420: ...put Rprt Report Settings The Report Settings screen is displayed 3 Change the report and list print settings To Print Reports and Lists on Both Sides 1 Press Default Settings for Report Output 2 Sided Printing The 2 Sided Printing screen is displayed 2 Press On To Change the Communication Management Report Settings 1 Press Communication Management Report The Comm Mngt Report screen is displayed 2 ...

Page 421: ...after each send or save job select On To print automatically only when an error occurs select Only When Error Occurs To Change the RX Result Report Settings 1 Press RX Result Report The RX Result Report screen is displayed 2 Select whether to print this report automatically To print automatically after each receive job select On To print automatically only when an error occurs select Only When Err...

Page 422: ...l panel to clear the mail box Administrator privileges are required When the mail box is cleared all mail in the e mail inbox of the server is deleted Be careful not to delete needed unread mail 1 Log in to Remote UI in System Manager Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click TX Settings E Mail Settings The E ...

Page 423: ...mpleted Turning OFF the machine during processing may cause data corruption or damage the machine Do Not Operate the Machine during Import or Export Before import or export check that the machine is not printing or performing other operations Exporting the Address Book Write the Address Book to a file Configure these settings using Remote UI from a computer You cannot use the control panel to conf...

Page 424: ...r Mode Starting Remote UI P 399 2 On the Portal page of Remote UI click Settings Registration Portal Page of Remote UI P 401 3 Click Data Management Import The Import screen is displayed 4 Click Browse in File Path and specify the file to be imported 5 Click Start Importing OK The selected file is imported to the machine If a PIN is set for the Address Book enter the Address Book PIN 6 When the sc...

Page 425: ...17 Updating the Firmware via a Computer P 417 Checking the Firmware Version Check the current version of the firmware before updating it and then check the version after updating to see if the update was performed correctly This section describes how to check the firmware version using the control panel You can also use Remote UI from a computer to check the firmware version Managing the Machine f...

Page 426: ...ars enter the System Manager ID and PIN and then press Log In System Manager ID and PIN P 5 2 Press Yes 3 In the licensing screen press Accept The firmware update confirmation screen is displayed 4 Press OK Downloading of the firmware starts When the download is complete the machine restarts automatically and the firmware is updated Do not turn OFF the machine until the restart is complete Updatin...

Page 427: ...quired 1 On the control panel press Menu in the Home screen Home Screen P 120 2 Press Management Settings Remote UI Settings Update Firmware Update Firmware The Update Firmware screen is displayed If the login screen appears enter the System Manager ID and PIN and then press Log In Logging In to the Machine P 137 3 Press Via PC Yes Switches the machine to download mode and puts it into update wait...

Page 428: ...P 420 Updating the Firmware via a Computer P 420 Checking the Firmware Version Check the current version of the firmware before updating it and then check the version after updating to see if the update was performed correctly This section describes how to check the firmware version using the control panel You can also use Remote UI from a computer to check the firmware version Managing the Machin...

Page 429: ...rs no update is available If the login screen appears enter the System Manager ID and PIN then select Log In and press Logging In to the Machine P 137 2 Select Yes and press 3 In the licensing screen press The firmware update confirmation screen is displayed 4 Press Downloading of the firmware starts When the download is complete the machine restarts automatically and the firmware is updated Do no...

Page 430: ... Remote UI from a computer Administrator privileges are required 1 Press on the control panel Control Panel P 14 2 Press Management Settings Remote UI Settings Update Firmware Update Firmware The Update Firmware screen is displayed If the login screen appears enter the System Manager ID and PIN then select Log In and press Logging In to the Machine P 137 3 Press Via PC Yes Switches the machine to ...

Page 431: ...of the machine Initializing All Settings and Data P 423 Initializing Specific Settings and Data This section describes how to initialize settings and data using Remote UI from a computer On the control panel select Menu in the Home screen and then perform initialization from Preferences or Management Settings Initialize Network Settings P 441 Data Management P 513 Administrator privileges are requ...

Page 432: ... PIN again Setting the PIN to Use for Remote UI P 388 Initializing All Settings and Data Use the control panel to initialize all settings and data You cannot initialize these using Remote UI from a computer Administrator privileges are required When these are initialized the machine restarts automatically Touch Panel Model P 423 5 Lines LCD Model P 424 Touch Panel Model Before initialization check...

Page 433: ...Press Management Settings Initialize All Data Settings The initialization confirmation screen is displayed If the login screen appears enter the currently set System Manager ID and PIN then select Log In and press Logging In to the Machine P 137 3 Press Yes Yes All settings and data are initialized When initialization is complete the machine restarts automatically Managing the Machine 424 ...

Page 434: ...ity 458 Special Processing 459 Maintenance 463 Function Settings 464 Common 465 Paper Feed Settings 466 Print Settings 467 Scan Settings 468 Generate File 469 Copy 470 Printer 472 Printer Settings 473 PDL Selection Plug and Play 483 Send 484 Common Settings 485 Scan and Send Settings 487 Fax Settings 493 Receive Forward 498 Common Settings 499 Fax Settings 501 Set Destination 505 Management Settin...

Page 435: ...mote UI Settings Update Firmware 511 Remote UI Settings 512 Data Management 513 Security Settings 514 Authentication Password Settings 515 Toner Deliv Set or Toner Delivery Set 516 Settings Menu Items 426 ...

Page 436: ...icated you can view or change the settings Logging In to the Machine P 137 If the Machine Must be Restarted After changing the settings restart the machine Restarting the Machine P 113 Settings Not Included in the Menus The Paper Settings items appear when you press Paper Set or Paper Settings in the Home screen Specifying the Paper Size and Type P 152 The toner delivery settings screen is display...

Page 437: ...e the control panel screen displays Display Settings P 430 Timer Energy Settings Menu Preferences Set the date and time and specify the Energy Saver settings Timer Energy Settings P 434 Network Menu Preferences Configure the network environment for the machine Network P 437 External Interface Menu Preferences Configure the USB connection External Interface P 451 Accessibility Menu Preferences Conf...

Page 438: ...ences Set whether the machine emits sounds notifying you of operations and statuses Volume Settings P 454 Volume Settings may not be displayed depending on the model the installed options and other settings Settings Menu Items 429 ...

Page 439: ...screen displayed after the start screen appears when the machine is turned ON and immediately after an Auto Reset Setting this for the Status Monitor enables you to also specify the screen displayed immediately after the Status Monitor screen is closed Home Copy Fax 1 Scan Status Monitor Home Copy Fax 1 Scan 1 May not be displayed depending on the model the installed options and other settings But...

Page 440: ... Depending on your country or region the Language setting may not be available or its content or default setting may be different Deutsch English Español Français Italiano Português 日本語 中文 繁體 中文 简体 한국어 Remote UI Language Menu Preferences Display Settings Change the language shown on Remote UI screens Depending on your country or region the Remote UI Language setting may not be available or its con...

Page 441: ...es Display Settings When the toner in a toner cartridge runs low or the lifetime of the drum cartridge is close to end a message appears notifying you to prepare a new toner cartridge or drum cartridge To manually specify when this message appears the toner level in a cartridge or how much the drum is used specify the timing in Custom When Auto is set the machine automatically decides when to disp...

Page 442: ...nitor Screen P 124 Off On Notify to Clean Original Scanning Area Menu Preferences Display Settings Specify whether a message is displayed to notify you if soiling is detected during feeder use Notify to Clean Original Scanning Area may not be displayed depending on the model the installed options and other settings Off On Settings Menu Items 433 ...

Page 443: ...imer Energy Settings Set the date and time for the machine The date and time set here are used as a reference for the functions that use date and time information Setting the Date and Time P 397 Before configuring this setting check that the correct time zone is selected Date Time Settings P 434 The current date and time cannot be changed for one hour after Daylight Saving Time is set Date Time Se...

Page 444: ...le or its content or default setting may be different YYYY MM DD MM DD YYYY DD MM YYYY Time Format Menu Preferences Timer Energy Settings Set 12 Hour or 24 Hour as the format for displayed time 12 Hour AM PM 24 Hour Auto Reset Time Menu Preferences Timer Energy Settings If the control panel is not used for a set period a function called Auto Reset Time automatically restores the default settings Y...

Page 445: ...screen in Default Screen after Startup Restoration Default Screen after Startup Restoration P 430 To display the screen for the function being used before the Auto Reset specify the screen in Selected Function Default Function Selected Function Auto Sleep Time Menu Preferences Timer Energy Settings Set the time after which the machine automatically goes into sleep mode Reducing Power Consumption S...

Page 446: ...ther to connect the machine to the network using a wired or wireless LAN Selecting Wired or Wireless LAN P 58 If you are switching from a wired LAN to a wireless LAN you can make the change within the procedure for configuring the wireless LAN Wired LAN Wireless LAN Wireless LAN Settings Menu Preferences Network Specify the settings for connecting the machine to a wireless LAN and to save energy w...

Page 447: ...aser NW Device Setup Utility from the Canon website for your country region https global canon en support TCP IP Settings Menu Preferences Network Specify the settings for using the machine on a TCP IP network TCP IP Settings P 444 SNMP Settings Menu Preferences Network Specify the settings for setting up monitoring and controlling the machine using SNMP management software Configuring SNMP P 91 T...

Page 448: ...om device management software drivers or other software Mode 1 Mode 2 Waiting Time for Connection at Startup Menu Preferences Network Set the waiting time until a connection is established when the machine starts up If the machine is connected via a device such as a switching hub you may not be able to connect to the network even when the setting on the machine is correct If so set the waiting tim...

Page 449: ...ing IEEE 802 1X P 362 IEEE 802 1X Settings may not be displayed depending on the model the installed options and other settings Off On Firewall Settings Menu Preferences Network Specify whether to enable an IP address filter and MAC address filter Use Remote UI from a computer to set the default policy for filtering and the exception addresses Setting the Firewall P 354 IPv4 Address Filter Outboun...

Page 450: ...ne with this set to Off When your service representative carries out device maintenance remotely he or she may change this to On Off On Initialize Network Settings Menu Preferences Network Use this to restore the network settings to the factory settings Initializing Specific Settings and Data P 422 Settings Menu Items 441 ...

Page 451: ...er than selecting the wireless LAN router from a list Manually Enter Network Name Menu Preferences Network Wireless LAN Settings Other Connections Connect to a wireless LAN router by manually entering all the router information such as the SSID network key and security settings Connecting to a Wireless LAN by Setting the Details Manual Setup Method P 72 Security Settings None WEP Open System Encry...

Page 452: ...ion Power Save Mode Menu Preferences Network Wireless LAN Settings Connection Settings Specify whether to periodically set the machine to Power Save Mode according to signals sent from the wireless LAN router Off On Connection Information Menu Preferences Network Wireless LAN Settings Connection Settings Check data such as the security settings as well as the wireless LAN MAC address and other con...

Page 453: ...ttings Set the IPv4 address either automatically or manually Setting IPv4 Addresses P 77 Auto Acquire Select Protocol Off DHCP Auto IP Off On Manually Acquire 1 IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway Address 0 0 0 0 Check Settings 1 May not be displayed depending on the model the installed options and other settings PING Command Menu Preferences Network TCP IP Settings IPv4 Settings Execut...

Page 454: ...o use DNS functions in an environment such as Bonjour with no DNS installed Off On mDNS Name DHCP Option Settings Menu Preferences Network TCP IP Settings IPv4 Settings Specify the settings for using a DHCP server in an IPv4 environment with a Domain Name System DNS implemented Configuring DNS P 85 Acquire Host Name Off On DNS Dynamic Update Off On Acquire DNS Server Address Off On Acquire Domain ...

Page 455: ...IPv6 Off On Check Settings Stateless Address Settings Menu Preferences Network TCP IP Settings IPv6 Settings Configure whether to use a stateless address Off On Check Settings Use DHCPv6 Menu Preferences Network TCP IP Settings IPv6 Settings Configure whether to use a stateful address obtained from a DHCP server using DHCPv6 Off On Check Settings DNS Settings Menu Preferences Network TCP IP Settin...

Page 456: ... Use IPv4 Name for mDNS Off mDNS Name On DHCP Option Settings Menu Preferences Network TCP IP Settings IPv6 Settings Specify the settings for using a DHCP server in an IPv4 environment with a Domain Name System DNS implemented Configuring DNS P 85 Acquire DNS Server Address Off On Acquire Domain Name Off On WINS Settings Menu Preferences Network TCP IP Settings Configure WINS Windows Internet Name...

Page 457: ...hether to use the RAW protocol Configuring LPD RAW or WSD P 392 If the RAW protocol is used you can also set the time from the start of reception standby after print data reception is canceled to the timeout RAW Print Settings Off On RX Timeout 1 to 5 to 60 min WSD Settings Menu Preferences Network TCP IP Settings Specify whether to use the WSD protocol You can specify this setting for each of the...

Page 458: ...ences Network TCP IP Settings Specify whether to use HTTP Disabling HTTP Communication P 394 Off On Network Link Scan Settings Menu Preferences Network TCP IP Settings Specify whether to use Network Link Scan You can use Network Link Scan when scanning documents with AirPrint Setting the Functions and Security to Be Used with AirPrint P 334 When using Network Link Scan you can also specify whether...

Page 459: ...covery 1 to 3702 to 65535 HTTP 1 to 80 to 65535 POP3 1 1 to 110 to 65535 SMTP 1 1 to 25 to 65535 SNMP 1 to 161 to 65535 1 May not be displayed depending on the model the installed options and other settings MTU Size Menu Preferences Network TCP IP Settings If communication slows down due to the size of the packets sent use this to change the maximum size for outgoing packets 1300 1400 1500 Setting...

Page 460: ...s for each item USB Settings P 451 USB Settings Menu Preferences External Interface Specify the settings for using the USB ports Specify whether to use the USB port for connecting to the computer in Use as USB Device Preventing Connection to Computer via USB Port P 391 Use as USB Device Off On Settings Menu Items 451 ...

Page 461: ...Preferences Accessibility Specify whether light and dark on the control panel screen are reversed Off On Contrast Menu Preferences Accessibility Adjust the contrast to make the control panel screen easier to view 7 levels Message Display Time Menu Preferences Accessibility Set the number of seconds for which each message is displayed when 2 messages are displayed alternately on the control panel s...

Page 462: ... Accessibility Set the cursor operation when entering text Set to Auto to move the cursor automatically to the next input field after entering text When set to Manual you must press or to move the cursor Auto Manual Settings Menu Items 453 ...

Page 463: ...id Entry Tone P 455 Restock Supplies Tone P 455 Warning Tone P 456 Job Done Tone P 456 Energy Saver Alert P 456 Original in Feeder Detection Tone P 456 Fax Tone Menu Preferences Volume Settings Adjust the volume of the dial tone while sending a fax 4 levels Ring Tone Menu Preferences Volume Settings Adjust the volume of the dial tone while sending a fax 4 levels TX Done Tone Menu Preferences Volum...

Page 464: ...receiving error is occurred 4 levels When Error Off On Entry Tone Menu Preferences Volume Settings Set whether to emit a sound when you press the keys and buttons on the control panel Off On Invalid Entry Tone Menu Preferences Volume Settings Set whether to emit a sound when an invalid key is pressed such as when you enter a value outside the setting range Off On Restock Supplies Tone Menu Prefere...

Page 465: ...sound when an operation on the machine is completed such as copying or scanning Off On Energy Saver Alert Menu Preferences Volume Settings Set whether to emit a sound when the machine enters and exits sleep mode Off On Original in Feeder Detection Tone Menu Preferences Volume Settings Set whether the machine beeps when it is detected that an original is loaded in the feeder Off On Settings Menu It...

Page 466: ...enance P 457 Adjust Image Quality Menu Adjustment Maintenance Use this setting to adjust the image quality and for special processing according to the paper used Adjust Image Quality P 458 Maintenance Menu Adjustment Maintenance Carry out maintenance to clean the machine and to control condensation Maintenance P 463 Settings Menu Items 457 ...

Page 467: ...u Adjustment Maintenance Adjust Image Quality You can specify whether to save toner when printing a repot or list of copies or received faxes If you select On the print result may be faded or blurred Off On Special Processing Menu Adjustment Maintenance Adjust Image Quality Use a range of processes to resolve problems that arise due to factors such as the paper type the material used or its condit...

Page 468: ... stuck down If the paper curls during printing Manual Back Side Print 2 Sided Only Menu Adjustment Maintenance Adjust Image Quality Special Processing Special Paper Processing If you are using paper that has already been printed on toner smudges and splatters may appear on the back side If so specifying On for that paper source may improve the print results When this is set to On if some time has ...

Page 469: ...uneven printing in high humidity environments Off On Prevent Postcard Fogging Menu Adjustment Maintenance Adjust Image Quality Special Processing The whole surface of a printed postcard may appear darkened If so specifying Mode 1 in this setting may improve the print results If this does not solve the problem specify Mode 2 When this setting is enabled lines may become thinner ghost images may app...

Page 470: ...ains on Printed Images Menu Adjustment Maintenance Adjust Image Quality Special Processing The printed paper may be partially dirty If so specifying On in this setting may improve the print results Specifying On may reduce the print speed Off On Correct Blurry Image for Copy Menu Adjustment Maintenance Adjust Image Quality Special Processing Depending on the paper type or the usage environment of ...

Page 471: ... blurry stains on the printed paper If so specifying this setting may improve the situation First specifying Mode 1 may correct the problem If this does not correct the problem select Mode 2 Mode 3 and Mode 4 in that order When this setting is enabled the print density may decrease or the print speed may be slower Off Mode 1 Mode 2 Mode 3 Mode 4 Settings Menu Items 462 ...

Page 472: ...ironments subject to sudden temperature changes condensation may form and cause images and or text to be faint or blurred If so specifying On may improve the print results While removing condensation a blank sheet of paper may be output because printing is not performed properly Setting this to On saves every received fax to the memory Or you can set whether to restrict printing If you set this to...

Page 473: ... Copy Menu Function Settings Specify the settings for copying Copy P 470 Printer Menu Function Settings Specify the printer settings Printer P 472 Send Menu Function Settings Specify the settings for sending faxes and scanned data Send P 484 Receive Forward Menu Function Settings Specify the settings for receiving and forwarding e mails and faxes Receive Forward P 498 Receive Forward may not be di...

Page 474: ...gs Common Specify the settings for printing Print Settings P 467 Scan Settings Menu Function Settings Common Specify the settings for scanning Scan Settings P 468 Generate File Menu Function Settings Common Specify the settings for scan file generation Generate File P 469 Fax Setup Guide Menu Function Settings Common Configure the settings for faxing by following the instructions on the screen Con...

Page 475: ...no need to change the direction of the paper loaded or which side faces up If you specify Print Side Priority always load the paper using the method for 2 sided printing Orientation for Loading Paper with a Logo P 150 If you specify Print Side Priority in this setting 1 sided printing will be slower If you are using paper without a pre printed logo or if you are not using 2 sided printing for pape...

Page 476: ...Jobs P 467 Auto Delete Suspended Jobs Menu Function Settings Common Print Settings Specify whether to automatically delete the print or copy job when an error occurs and printing stops If you specify automatic deletion you can also specify the time before the job is deleted Off On Time Until Auto Delete 0 to 5 to 240 min Settings Menu Items 467 ...

Page 477: ... Online Menu Function Settings Common Scan Settings Specify whether the machine automatically goes online scan standby mode when you are scanning from a computer If you specify Off in this setting you must press Scan Remote Scanner in the control panel Home screen to bring the machine online before performing the scan Off On Auto Offline Menu Function Settings Common Scan Settings Specify the amou...

Page 478: ... Settings Common Generate File Specify the gamma value used when a scan file is converted to YCbCr for transmission Setting a gamma value that matches that of the display used by the recipient ensures that image display is faithful to the original YCbCr TX Gamma Value Gamma 1 0 Gamma 1 4 Gamma 1 8 Gamma 2 2 For information on the display s gamma value see the manual for the display Settings Menu I...

Page 479: ... the Default Settings P 190 The values specified here are also restored when you press on the control panel while the copy screen is displayed Number of Copies 1 to 999 Density 9 levels Background Auto Adjust Manual 9 levels Original Type Text Text Photo High Speed Text Photo Quality Photo 2 Sided Off 1 2 Sided 2 2 Sided 1 2 1 Sided 1 Original Finishing Type Copy Ratio Custom Ratio 100 Direct 400 ...

Page 480: ...n Erase Frame Off On Sharpness 7 levels 1 May not be displayed depending on the model the installed options and other settings Initialize Default Settings Menu Function Settings Copy Use this to restore the copy settings to the factory settings Settings Menu Items 471 ...

Page 481: ...tings Printer Specify the settings for printer operation and for processing print data Printer Settings P 473 PDL Selection Plug and Play Menu Function Settings Printer Specify which Page Description Language PDL to use when connecting the machine to a computer using Plug and Play PDL Selection Plug and Play P 483 Settings Menu Items 472 ...

Page 482: ...e whether the printer driver settings are given priority over the paper size and type specified in Paper Set in the Home screen If you specify On in this setting the machine will print from the paper source specified by the printer driver regardless of the paper setting on the machine Also if On is specified here and the size of the paper loaded differs markedly from that specified in the printer ...

Page 483: ...ze paper for Letter size paper and vice versa when printing Specifying On in this setting means that if for example printing on A4 size paper is specified on the computer and there is only Letter size paper loaded the job is printed on Letter size paper instead Print settings are specified in an application or printer driver but this setting can only be specified on the control panel Off On Print ...

Page 484: ...moothing process which allows printing outlines of characters or diagrams smoothly Off On Resolution Menu Function Settings Printer Printer Settings Print Quality Specify the resolution used to process print data To print with a higher resolution specify 1200 dpi in this setting 1200 dpi 600 dpi Layout Menu Function Settings Printer Printer Settings Specify the gutter direction or margin and the p...

Page 485: ...e offset width by selecting a positive value to bind on the top edge of the paper or a negative value to bind on the bottom edge Specified as a positive value Specified as a negative value 1 90 to 0 00 to 1 90 inches or 50 0 to 00 0 to 50 0 mm Offset Short Edge or Offset Long Edge Menu Function Settings Printer Printer Settings Layout Offset the print position of text and images Use this setting w...

Page 486: ...FR II Printer Driver is used Halftones Menu Function Settings Printer Printer Settings UFR II Specify the print method used to reproduce halftones intermediate areas between light and dark areas according to the print data content The reproduction method of halftones can be set separately for text graphics lines or figures and image photos Specify Resolution for high resolution printing where text...

Page 487: ... as page layout and print quality PCL may not be displayed depending on the model the installed options and other settings Paper Save Menu Function Settings Printer Printer Settings PCL Specify whether to disable output for blank pages included in print data Off On Orientation Menu Function Settings Printer Printer Settings PCL Select Portrait vertical orientation or Landscape horizontal orientati...

Page 488: ...Number Pitch may not be displayed depending on the model the installed options and other settings 0 44 to 10 00 to 99 99 cpi Form Lines Menu Function Settings Printer Printer Settings PCL Set the number of lines printed on one page from 5 to 128 This setting is automatically changed according to the settings specified in Default Paper Size and Orientation Depending on your country or region the Fo...

Page 489: ...dimension Menu Function Settings Printer Printer Settings PCL Specify the horizontal dimension short edge of the custom paper X dimension may not be displayed depending on the model the installed options and other settings 3 to 8 1 2 inches or 76 to 216 mm Y dimension Menu Function Settings Printer Printer Settings PCL Specify the vertical dimension long edge of the custom paper Y dimension may no...

Page 490: ...r text graphics lines or figures and image photos Specify Resolution for high resolution printing where text outlines are clear Suitable for printing data with text and fine lines Specify Color Tone for printing with contrasting light and shade and with a sharp gradation Suitable for printing image data such as photographic images Specify Gradation for smooth printing of tones and outlines Suitabl...

Page 491: ...nes intermediate areas between light and dark areas according to the image content To Print Images Such as Digital Camera Photos Specify Gradation to produce a print with contrasting light and shade and with a sharp gradation To Print Figures or Graphs Containing Gradation Areas Specify Resolution to produce a print with smooth gradation and smooth edges To Print Documents Containing Many Characte...

Page 492: ...nnecting the machine as a printer select from the following When connecting as a UFR II printer UFR II When connecting as a PCL6 printer PCL6 FAX 1 UFR II PCL6 1 1 May not be displayed depending on the model the installed options and other settings USB Menu Function Settings Printer PDL Selection Plug and Play Specify the Page Description Language PDL to use when the machine is connected to a comp...

Page 493: ...tion confirmation screen Common Settings P 485 Common Settings may not be displayed depending on the model the installed options and other settings Scan and Send Settings Menu Function Settings Send Specify the settings for sending scanned data Scan and Send Settings P 487 Fax Settings Menu Function Settings Send Specify the settings for sending faxes Fax Settings P 493 Fax Settings may not be dis...

Page 494: ...anned data and faxes to destinations that are registered in the Address Book Limiting Available Destinations P 374 Off On Restrict Resending from Log Menu Function Settings Send Common Settings Specify whether to prohibit the specification of destinations from the TX Job Log for scan or fax jobs Limiting Available Destinations P 374 Off On One Touch Coded Dial TX Confirmation Menu Function Setting...

Page 495: ...cesses handled by the machine including sending scanned data and faxes are managed as jobs Select whether to display the screen for confirming reception as a job after scan or fax operations are performed When you select On you can display a screen to view the sending status and log Off On Settings Menu Items 486 ...

Page 496: ...yed depending on the model the installed options and other settings E Mail Settings Menu Function Settings Send Scan and Send Settings Specify the settings for sending e mail E Mail Settings may not be displayed depending on the model the installed options and other settings Change Default Settings Menu Function Settings Send Scan and Send Settings E Mail Settings Change the default settings for s...

Page 497: ... Density 9 levels Original Orientation Portrait Landscape Original Type Text Text Photo Photo 2 Sided Original 1 Off Book Type Calendar Type Sharpness 7 levels Data Size Small Memory Priority Standard Large Image Quality Priority Subject Message Subject Message Reply To None Specify from Address Book Priority Low Settings Menu Items 488 ...

Page 498: ...bile device to the machine as the destination For this use the same PIN as Remote UI access PIN Setting the PIN to Use for Remote UI P 388 Link Mobile Device Address Book Off On Use Remote UI Access PIN Off On File Settings Menu Function Settings Send Scan and Send Settings Specify the operation settings used for saving scanned data to a shared folder File Settings may not be displayed depending o...

Page 499: ...into Pages Off On Density 9 levels Original Orientation Portrait Landscape Original Type Text Text Photo Photo 2 Sided Original 1 Off Book Type Calendar Type Sharpness 7 levels Data Size Small Memory Priority Standard Large Image Quality Priority 1 May not be displayed or available depending on the model the installed options and other settings Settings Menu Items 490 ...

Page 500: ...ter P 231 You can confirm the settings registered to a shortcut key by selecting a shortcut key in Confirm Destination After registering a shortcut key if you select the shortcut key in Register and specify Off the registered settings will be canceled Touch Panel Model Register Scan PC1 Scan PC2 Off USB Connection Color Scan Black White Scan Custom 1 Custom 2 Network Connection Color Scan Black Wh...

Page 501: ... Confirm Destination Scan PC Settings Menu Items 492 ...

Page 502: ...mm Speed P 497 Change Default Settings Menu Function Settings Send Fax Settings Change the default settings for sending Faxes Changing the Default Settings P 190 When you press on the control panel while the fax sending screen is displayed the settings revert to the values specified here Resolution 200 x 100 dpi Normal 200 x 200 dpi Fine 200 x 200 dpi Photo 200 x 400 dpi Superfine Density 9 levels...

Page 503: ... the machine to reduce the number of errors that occur when the machine receives data ECM RX P 501 Off On Set Pause Time Menu Function Settings Send Fax Settings Specify the number of seconds wait time in the pause inserted between numbers To send a fax to an overseas destination enter the international access number country code and fax number in that order If the call will not connect insert a p...

Page 504: ...x number of the machine Changing the Fax Number and Unit Name P 272 Register Unit Name Menu Function Settings Send Fax Settings Set Line Register the name unit name sent to the other party Changing the Fax Number and Unit Name P 272 Select Line Type Menu Function Settings Send Fax Settings Set Line Specify the type of the line connected to the machine Pulse Tone TX Start Speed Menu Function Settin...

Page 505: ...ng the Destination before Sending P 376 Off On Allow Fax Driver TX Menu Function Settings Send Fax Settings Specify whether to allow faxes to be sent from a computer PC faxing Prohibit Fax Sending from a Computer P 378 Off On Use Address Book When On Hook Menu Function Settings Send Fax Settings When sending faxes manually specify Always Allow to enter a specific number with the numeric keys and t...

Page 506: ... for the sender information and mark the fax number Set Print Position to Inside Image Area to align the print position with the top of the text or images on transmitted pages To print the sender information beyond the top of the text or images on transmitted pages specify Outside Image Area To post the machine s fax number as a telephone number set Mark Number as to TEL Off On Print Position Insi...

Page 507: ...d options and other settings Common Settings P 498 Fax Settings P 498 Common Settings Menu Function Settings Receive Forward Specify the settings for Memory Lock operation with faxes Common Settings P 499 Fax Settings Menu Function Settings Receive Forward Specify the settings for receiving and forwarding faxes Fax Settings P 501 Settings Menu Items 498 ...

Page 508: ... the Machine Memory Lock P 382 Off On Use Fax Preview Off On Report Print Off On Memory Lock Time Off On Memory Lock Start Time Memory Lock End Time Continue Print When Amount in Cart Low Menu Function Settings Receive Forward Common Settings Specify whether to print received faxes when a toner cartridge is low on toner Printing when a toner cartridge is low on toner may lead to print results that...

Page 509: ...ttings Receive Forward Common Settings Select whether to print the received date and time page number and other reception information at the bottom of faxes Changing the Print Settings for Received Faxes P 290 Off On Settings Menu Items 500 ...

Page 510: ...r reception If you use ECM reception error checking is carried out by both the sender and recipient during communication so the ECM function must also be enabled at the sender s end ECM reception may slow down communication because error checking and correction are conducted during communication Note also that even when ECM reception is enabled errors may still occur depending on the state of the ...

Page 511: ...hine switches to automatic receive mode Auto RX after a set period of time if you do not pick up the receiver for an incoming fax when the fax receive mode is set to Manual If you specify On in this setting you can also specify how long in seconds the incoming ring tone sounds before the machine switches to Auto RX Off On Ring Time Till Auto RX 1 to 15 to 99 sec RX Start Speed Menu Function Settin...

Page 512: ...ttings Menu Function Settings Receive Forward Fax Settings Specify the settings for forwarding faxes Auto Forwarding and Backing Up Received Faxes P 276 Enable Forwarding Settings Menu Function Settings Receive Forward Fax Settings Forwarding Settings Specify whether the content of received faxes is automatically forwarded or saved to a preset destination If you specify On in this setting also spe...

Page 513: ... Menu Function Settings Receive Forward Fax Settings Forwarding Settings Specify whether faxes that could not be forwarded due to an error are stored in the machine s memory Off Only When Error Occurs Settings Menu Items 504 ...

Page 514: ...ding on the model the installed options and other settings Address Book PIN P 505 Address Book PIN Menu Set Destination Specify that a PIN must be entered to add new entries to the Address Book or edit existing entries Restricting Address Book Registration and Editing by Setting a PIN P 386 Settings Menu Items 505 ...

Page 515: ... settings for information and operations relating to the machine s hardware Device Management P 509 Remote UI Settings Update Firmware Menu Management Settings Specify and manage the settings for information and operations relating to the machine s software Remote UI Settings Update Firmware P 511 Data Management Menu Management Settings Manage or initialize stored data and the machine s settings ...

Page 516: ...Initialize the settings and registered data to reset the machine to the factory settings Initializing the Settings and Data P 422 Settings Menu Items 507 ...

Page 517: ...Specify a System Manager ID and System Manager PIN to create a dedicated administrator account If needed you can also specify the administrator s name Use Remote UI from a computer to specify other administrator information such as the e mail address Setting the Department ID and PIN for the Administrator P 350 System Manager ID and PIN System Manager ID System Manager PIN System Manager Name Sett...

Page 518: ... of Remote UI P 401 Device Name Location Select Country Region Menu Management Settings Device Management Specify the country or region where the machine is used The default setting may vary depending on the setting selected at initial power ON Depending on your country or region the Select Country Region setting may not be available or its content or default setting may be different United States...

Page 519: ... computer on which the tool is installed Download Toner Status from the Canon website for your country region and install it on your computer https global canon en support If the machine is supplied with a CD DVD ROM you can also use this to install Toner Status Displ Consumables Purchase Button RUI Off On Toner Status Settings Off On Displ Cnsmbl Purch Btn Off On Scan with Canon PRINT Business Me...

Page 520: ...ngs Remote UI Settings Update Firmware Specify the settings for using Remote UI and for Restrict Access for Remote UI Remote UI Settings P 512 Update Firmware Menu Management Settings Remote UI Settings Update Firmware Check the machine s firmware version and update the firmware via the Internet or a computer Updating the Firmware Touch Panel Model P 416 Updating the Firmware 5 Lines LCD Model P 4...

Page 521: ... UI Settings Specify whether to use Remote UI Disabling Remote UI P 389 If you opt to use Remote UI you can also specify whether to use TLS encryption for communication when using Remote UI Using TLS P 360 Off On Use TLS Off On Remote UI Access Security Settings Menu Management Settings Remote UI Settings Update Firmware Remote UI Settings When using Remote UI set this setting to On and set the Re...

Page 522: ...On Initialize Key and Certificate Menu Management Settings Data Management Initialize the key and certificate settings and CA certificate settings and delete all keys and certificates other than pre installed ones Initializing Specific Settings and Data P 422 Initialize Address Book Menu Management Settings Data Management Delete the destinations registered in the Address Book Initializing Specifi...

Page 523: ... use of weak encryption or keys and certificates that use weak encryption Prohibit Use of Weak Encryption Off On Prohibit Key Cert with Weak Encryption 1 Off On 1 May not be displayed or available depending on the model the installed options and other settings Verify System at Startup Menu Management Settings Security Settings Verify that the system when starting up the machine If Tampering is Det...

Page 524: ...anagement Settings Security Settings Authentication Password Settings Authentication Function Settings Specify whether to switch to a state that does not permit login lockout for a set period if authentication fails If you use lockout you can also specify how many consecutive times authentication fails before lockout is invoked in Lockout Threshold and specify the length of the lockout period in L...

Page 525: ...fy Connection may not be displayed depending on the model the installed options and other settings Toner Delivery Settings Home Toner Deliv Set Toner Delivery Set Activate or deactivate connection to the server for the toner replenishment service Deactivate Activate Server Connection Status Home Toner Deliv Set Toner Delivery Set Displays the connection status to the server for the toner replenish...

Page 526: ...e the Machine 522 Cleaning the Platen Glass 525 Cleaning the Feeder 526 Cleaning the Fixing Assembly 530 Replacing Consumables 531 Replacing the Toner Cartridge 532 Replacing the Drum Cartridge 536 Checking the Remaining Amount of Consumables 540 List of Consumables 541 Moving the Machine 544 Maintenance 517 ...

Page 527: ...model is discontinued If a problem occurs during operation see the following Troubleshooting P 548 If the problem still cannot be resolved or you think the machine needs to be checked contact your dealer or service representative If the Problem Persists P 651 Installation If you find the machine s operation to be noisy in some operating modes or due to your surroundings we recommend setting up the...

Page 528: ...As a guide to when to perform maintenance you can view the number of printed pages using the counter and view the usage of the machine from reports and lists Monitoring the Usage P 405 Maintenance 519 ...

Page 529: ...the platen glass and the rear of the feeder and the inside of the machine frequently Cleaning the Surface of the Machine P 521 Cleaning inside the Machine P 522 Cleaning the Platen Glass P 525 Parts to Clean When Symptoms Occur If the following symptoms occur clean the feeder or fixing assembly inside the machine Original becomes dirty paper is jammed or smudges appear on printouts Cleaning the Fe...

Page 530: ...e outlet Turning OFF the Machine P 112 Turning OFF the machine deletes any data waiting to be printed 2 Wipe the surface of the machine and the ventilation slots Wipe with a soft cloth soaked in water or diluted neutral detergent and wrung out For the location of the ventilation slots see the part names on the front of the machine Front Side P 9 3 Allow the parts to fully dry 4 Plug the power cord...

Page 531: ... remove the power cord from the outlet Turning OFF the Machine P 112 Turning OFF the machine deletes any data waiting to be printed 2 Lift the control panel If the feeder is not closed completely you cannot raise the control panel If you try to raise it by force the machine may be damaged 3 Open the toner cover 4 Gently remove the toner cartridge Maintenance 522 ...

Page 532: ...ak 5 Gently remove the drum cartridge Do not shake or tilt the drum cartridge Also make sure to avoid applying shocks to the drum cartridge such as by hitting it against something Doing so may cause the toner left in the drum cartridge to leak 6 Wipe away toner powder or paper dust from the inside Use a lint free clean soft dry cloth 7 Insert the drum cartridge 8 Insert the toner cartridge Mainten...

Page 533: ...9 Close the toner cover and lower the control panel 10 Plug the power cord into the outlet and turn ON the machine Turning ON the Machine P 111 Maintenance 524 ...

Page 534: ...opying or sending faxes 1 Turn OFF the power and remove the power cord from the outlet Turning OFF the Machine P 112 Turning OFF the machine deletes any data waiting to be printed 2 Open the feeder or the platen cover 3 Wipe the platen glass and rear of the feeder or the platen cover Wipe with a cloth soaked in water and wrung out Next wipe with a soft dry cloth 4 Allow the parts to fully dry 5 Ge...

Page 535: ...quently jam Printouts appear smudged after scanning copying or sending faxes 1 Turn OFF the power and remove the power cord from the outlet Turning OFF the Machine P 112 Turning OFF the machine deletes any data waiting to be printed 2 Open the original supply tray 3 Open the feeder cover MF269dw II MF269dw VP II MF267dw II MF264dw II 4 Wipe the rollers inside the feeder and surrounding areas MF269...

Page 536: ...al supply tray 6 Open the feeder 7 Wipe the feeder original scanning area Wipe with a cloth soaked in water and wrung out Next wipe with a soft dry cloth When wiping the transparent plastic part take care not to bend the plastic If the problem persists Remove the transparent plastic part and wipe it Maintenance 527 ...

Page 537: ...to bend it 2 Wipe the original scanning area 3 Wipe the back side of the transparent plastic part 4 Allow the parts to fully dry 5 Place the transparent plastic part back into position Make sure of the proper orientation then hold the tabs and place the plastic part back into position by gently lowering the frontward end first 8 Allow the parts to fully dry 9 Gently close the feeder Maintenance 52...

Page 538: ...10 Plug the power cord into the outlet and turn ON the machine Turning ON the Machine P 111 Maintenance 529 ...

Page 539: ...P 530 5 Lines LCD Model P 530 Touch Panel Model 1 On the control panel press Menu in the Home screen Home Screen P 120 2 Press Adjustment Maintenance Maintenance Clean Fixing Assembly The available paper sizes and types are displayed on the confirmation screen 3 Check that available paper is loaded and then press Start The paper is fed to the machine and cleaning starts 5 Lines LCD Model 1 Press o...

Page 540: ...consumables You can view the current remaining amount of consumables on the control panel and Remote UI For the consumable item names and number of sheets that can be printed see the list of consumables Replacing the Toner Cartridge P 532 Replacing the Drum Cartridge P 536 Checking the Remaining Amount of Consumables P 540 List of Consumables P 541 Maintenance 531 ...

Page 541: ... check the precautions in Important Safety Instructions Manuals of the Machine P 654 When to Replace the Toner Cartridge P 533 Replacing Toner Cartridge P 533 Do not touch the contacts inside the machine Doing so may result in a fault Be sure to hold the toner cartridge using the handle Do not touch the toner feed section the electrical contacts or the toner cartridge memory Maintenance 532 ...

Page 542: ... them For details about the message and how to resolve it see the following A Message Appears P 628 When Print Quality Deteriorates If printouts show any of the symptoms below the toner cartridge is near the end of their lifetime It is recommended to replace the toner cartridge even if a message does not appear Streaks appear Printing is uneven Toner smudges and splatters appear White spots appear...

Page 543: ...Open the toner cover 3 Gently remove the toner cartridge Do not shake or tilt the toner cartridge Also make sure to avoid applying shocks to the toner cartridge such as by hitting it against something Doing so may cause the toner left in the toner cartridge to leak 4 Remove the toner cartridge from the packing material Maintenance 534 ...

Page 544: ...e five or six times to evenly distribute the toner inside the cartridge 6 Replace the toner cartridge Install the toner cartridge into the slot with the mark which is the same as the one on the toner cartridge 7 Close the toner cover and lower the control panel Maintenance 535 ...

Page 545: ...ons Manuals of the Machine P 654 When to Replace the Drum Cartridge P 537 Replacing Drum Cartridge P 537 Do not touch the contacts inside the machine Doing so may result in a fault Be sure to hold the drum cartridge using the handle To avoid scratching the surface of the drum inside the machine or exposing it to light do not open the drum protective shutter Do not touch the electrical contacts or ...

Page 546: ...Message Appears P 628 When Print Quality Deteriorates If printouts show any of the symptoms below the drum cartridge is near the end of their lifetime It is recommended to replace the drum cartridge even if a message does not appear Streaks appear Printing is uneven Toner smudges and splatters appear White spots appear Partially faded Replacing Drum Cartridge 1 Lift the control panel If the feeder...

Page 547: ...ng Doing so may cause the toner left in the toner cartridge to leak 4 Gently remove the drum cartridge Do not shake or tilt the drum cartridge Also make sure to avoid applying shocks to the drum cartridge such as by hitting it against something Doing so may cause the toner left in the drum cartridge to leak 5 Remove the drum cartridge from the packing material Maintenance 538 ...

Page 548: ... with the mark which is the same as the one on the drum cartridge 7 Insert the toner cartridge Install the toner cartridge into the slot with the mark which is the same as the one on the toner cartridge 8 Close the toner cover and lower the control panel Maintenance 539 ...

Page 549: ...ing the Machine from a Computer Remote UI P 398 Touch Panel Model P 540 5 Lines LCD Model P 540 Touch Panel Model 1 Press on the control panel Home Screen P 120 2 Press Device Status Cartridge Level The remaining amount of toner in the toner cartridges is displayed 3 Check the remaining amount of toner in the toner cartridge or the drum cartridge 5 Lines LCD Model 1 Press on the control panel Cont...

Page 550: ...in printer components issued by ISO International Organization for Standardization when printing A4 size paper with the default print density setting MF269dw VP II 4 100 sheets MF269dw II MF267dw II MF264dw II MF262dw II 1 700 sheets Replacement Toner Cartridges The Canon genuine toner cartridges for replacement and average number of sheets that can be printed 1 are shown below For optimum print q...

Page 551: ...o not store a toner cartridge or a drum cartridge upright or upside down Do not store a toner cartridge or a drum cartridge in the following locations Locations exposed to open flames Locations exposed to direct sunlight or bright light for five minutes or more Locations exposed to excessively salty air Locations heavily exposed to corrosive gases e g aerosol sprays or ammonia Very hot and or humi...

Page 552: ...Canon toner cartridges or Canon drum cartridges in the marketplace Use of counterfeit toner cartridge or drum cartridge may result in poor print quality or machine performance Canon is not responsible for any malfunction accident or damage caused by the use of counterfeit toner cartridge or drum cartridge For more information see https global canon ctc The toner cartridge or the drum cartridge may...

Page 553: ...e the toner cartridge and the drum cartridge Securely pack the machine in the original packaging box and packing materials 1 Turn OFF the machine Turning OFF the Machine P 112 Turning OFF the machine deletes any data waiting to be printed 2 Unplug the power cord in the order shown 3 Unplug all cables and cords connected to the machine The number of connected cables and cords varies depending on th...

Page 554: ...cover and remove any paper 6 Close the front cover paper stopper and any other covers or trays 7 Grab the lift handles and lift up the machine to move it 8 Gently lower the machine For the installation procedure after moving see Setup Guide Manuals of the Machine P 654 Maintenance 545 ...

Page 555: ...ntouts Are Entirely or Partially Grayish 578 White Spots Appear 581 Smudge Marks Appear on the Back Side of Printouts 582 Printouts Are Skewed 583 Printed Barcode Cannot Be Read 584 Paper and Paper Feeding Problems 585 Paper Creases 586 Paper Curls 587 Paper Is Not Fed or Two or More Sheets Are Fed Together 588 Setting Up 589 The Machine Connected via WSD Port Is Not Displayed During Driver Instal...

Page 556: ...Fax 618 Cannot Send or Receive a Fax via Optical Line 619 Cannot Send a Fax to an International Destination 620 Other Party s Telephone or Fax Number Is Not Displayed 621 Management Functions and Environment Settings 622 Cannot Access Remote UI or Send Function Setting Tool 623 Changing the Volume of the Confirmation Sound and Warning Tone 624 Changing the Time Until Sleep Mode 625 Lost Department...

Page 557: ...can scan an original and send the scanned data by e mail as an attachment Scanning Sending by E mail P 247 I Want to Forward a Received Fax Configure the settings to automatically forward received faxes to a computer or other fax machine Auto Forwarding and Backing Up Received Faxes P 276 I Want to Send a Fax from a Computer You can send a document as a fax from a computer using a fax driver Sendi...

Page 558: ... Inside the machine and rear side Paper Jams inside the Machine and in the Back Side P 551 Do not forcibly remove the jammed paper from the machine Forcibly removing the paper may result in personal injury or damage parts of the machine If you cannot remove the paper contact your dealer or service representative If the Problem Persists P 651 When All Paper Jams Have Been Cleared Immediately remove...

Page 559: ...When clearing paper jams do not turn the power OFF Data being printed is erased when you turn the power OFF When the Paper Gets Torn Be sure to remove it so that no pieces remain Troubleshooting 550 ...

Page 560: ...control panel If the feeder is not closed completely you cannot raise the control panel If you try to raise it by force the machine may be damaged 2 Open the toner cover 3 Gently remove the toner cartridge Do not shake or tilt the toner cartridge Also make sure to avoid applying shocks to the toner cartridge such as by hitting it against something Doing so may cause the toner left in the toner car...

Page 561: ...h as by hitting it against something Doing so may cause the toner left in the drum cartridge to leak 5 Gently pull out the paper 6 Check whether paper is jammed inside the paper exit guide 1 Pull out toward you while pressing the button to open the paper exit guide 2 Gently pull out the paper 3 Close the paper exit guide Troubleshooting 552 ...

Page 562: ...out 8 Open the back cover 9 Gently pull out the paper 10 Close the back cover 11 Insert the drum cartridge 12 Insert the toner cartridge 13 Close the toner cover and lower the control panel The message Paper jammed disappears and printing resumes automatically If printing does not resume automatically try printing again Troubleshooting 553 ...

Page 563: ...If Paper Jams Occur Repeatedly Check the status of the machine and paper Paper Jams That Occur Repeatedly P 558 Troubleshooting 554 ...

Page 564: ...ear side of the feeder If the original tears be sure to remove the parts so that no pieces remain 2 Sided Double Pass Feeder P 555 1 Sided Feeder P 556 2 Sided Double Pass Feeder 1 Open the feeder cover 2 Move the lever to unlock 3 Gently pull out the original Troubleshooting 555 ...

Page 565: ...der again The message Paper jammed disappears and you can scan the original Jobs in which an original jammed are canceled automatically The job does not resume even if you place the original again so execute the job again If Paper Jams Occur Repeatedly Check the status of the machine and original Paper Jams That Occur Repeatedly P 558 1 Sided Feeder 1 Open the feeder cover Troubleshooting 556 ...

Page 566: ... disappears and you can scan the original Jobs in which an original jammed are canceled automatically The job does not resume even if you place the original again so execute the job again If Paper Jams Occur Repeatedly Check the status of the machine and original Paper Jams That Occur Repeatedly P 558 Troubleshooting 557 ...

Page 567: ...uck together Align the edges by tapping the paper on a flat surface a few times before loading the paper Loading Paper P 142 Make sure the loaded paper does not exceed the load limit guides Check that the positions of the paper guides are not too loose or too tight Drawer Multi purpose Tray Do Paper Jams Occur When Printing on the Back Side of Printed Paper Flatten the edges of the paper to thorou...

Page 568: ...the symptom Toner Smudges and Splatters Appear P 561 Streaks Appear P 563 Printing Is Uneven P 566 Printed Paper Is Blank P 569 Smudge Marks Appear on the Edge of Printouts P 570 Text or Images Are Blurry P 571 Printouts Have Ghost Images P 573 Printouts Are Faded P 574 The Edge of the Page Is Not Printed P 577 Troubleshooting 559 ...

Page 569: ...uts Are Entirely or Partially Grayish P 578 White Spots Appear P 581 Smudge Marks Appear on the Back Side of Printouts P 582 Printouts Are Skewed P 583 Printed Barcode Cannot Be Read P 584 Troubleshooting 560 ...

Page 570: ...36 Depending on the usage condition of the machine the actual remaining amount of toner may be lower than indicated or the parts may be deteriorated may be damaged or may malfunction It is recommended to replace the drum cartridge with a new one Perform Countermeasures to Stains on Printed Images Setting Prevent Stains on Printed Images to On may improve the situation Touch Panel Model Home on the...

Page 571: ...nt Maintenance Adjust Image Quality Special Processing Low Humidity Mode On Setting this to On may reduce the density or create fading in a humid environment Are You Copying an Original with a Colored or Stained Background or an Original with Text or Images Showing Through the Back Side Adjusting the density of the background may solve the problem Touch Panel Model Home screen on the control panel...

Page 572: ...ol panel Adjustment Maintenance Adjust Image Quality Special Processing Talc Paper Mode On Setting to On may change the print quality Are You Using Rough Paper If so specifying On for the paper source may improve the print results Touch Panel Model Home screen on the control panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Special Paper Processing Rough Surface Paper Mode ...

Page 573: ... Adjustment Maintenance Adjust Image Quality Special Processing High Humidity Mode On Setting this to On may blur images and text in an environment with low humidity Are You Using the Machine in an Environment with Sudden Temperature Changes Sudden temperature changes can create condensation which can result in faded or blurry images and text Setting Control Condensation to On may solve the proble...

Page 574: ...r source Print Side Priority When you select Print Side Priority the printing speed for 1 Sided printing will decrease Have You Cleaned the Fixing Assembly These symptoms may occur when the fixing assembly is dirty In this case clean the fixing assembly Cleaning the Fixing Assembly P 530 Troubleshooting 565 ...

Page 575: ...er source may improve the print results Touch Panel Model Home screen on the control panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Special Paper Processing Rough Surface Paper Mode select the paper source On 5 Lines LCD Model on the control panel Adjustment Maintenance Adjust Image Quality Special Processing Special Paper Processing Rough Surface Paper Mode Select the p...

Page 576: ...nd text in an environment with low humidity Are You Using the Machine in an Environment with Sudden Temperature Changes Sudden temperature changes can create condensation which can result in faded or blurry images and text Setting Control Condensation to On may solve the problem Touch Panel Model Home on the control panel Menu Adjustment Maintenance Maintenance Control Condensation On 5 Lines LCD ...

Page 577: ...Function Settings Common Paper Feed Settings Switch Paper Feed Method Select the paper source Print Side Priority When you select Print Side Priority the printing speed for 1 Sided printing will decrease Troubleshooting 568 ...

Page 578: ...nned When Placing It on the Platen Glass Place the original with the side to be scanned face down Placing Originals on the Platen Glass P 139 When Placing Originals in the Feeder Place the original with the side to be scanned face up Placing Originals in the Feeder P 140 Is Condensation Removal Being Performed Check the control panel and wait for condensation removal to finish Troubleshooting 569 ...

Page 579: ...control panel Adjustment Maintenance Adjust Image Quality Special Processing Prevent Stains on Printed Images On When you select On the printing speed may decrease Are You Printing to the Edge of the Paper Without Margins This symptom may occur when the margin is set to none in the printer driver To print with this machine a margin of 1 4 5 mm 3 8 10 mm at the top and bottom of an envelope is requ...

Page 580: ...blurry image output when you performed printing a document or a received fax document Smudges may appear on Printouts If this is the case set Correct Blurry Image to Mode 1 This may solve the problem If the problem persists try Mode 2 Mode 3 or Mode 4 in turn Touch Panel Model Home screen on the control panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Correct Blurry Image ...

Page 581: ...nt Maintenance Maintenance Control Condensation On During condensation removal a blank sheet of paper may be output without being printed correctly If you set this to On you can set whether to restrict printing Troubleshooting 572 ...

Page 582: ...dicated or the parts may be deteriorated may be damaged or may malfunction It is recommended to replace the toner cartridge with a new one Check the Remaining Amount of Toner in the Drum Cartridge Check the remaining lifetime of the drum cartridge If the remaining lifetime is short replace the drum cartridge Checking the Remaining Amount of Consumables P 540 Replacing the Drum Cartridge P 536 Depe...

Page 583: ...You Using Rough Paper If so specifying On for the paper source may improve the print results Touch Panel Model Home screen on the control panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Special Paper Processing Rough Surface Paper Mode select the paper source On 5 Lines LCD Model on the control panel Adjustment Maintenance Adjust Image Quality Special Processing Special P...

Page 584: ...ect the line width When this setting is enabled the print density may decrease Are You Using the Machine in a Humid Environment Setting High Humidity Mode to On may solve the problem Touch Panel Model Home screen on the control panel Menu Adjustment Maintenance Adjust Image Quality Special Processing High Humidity Mode On 5 Lines LCD Model on the control panel Adjustment Maintenance Adjust Image Q...

Page 585: ...mprove the problem Touch Panel Model Home on the control panel Menu Function Settings Common Paper Feed Settings Switch Paper Feed Method select the paper source Print Side Priority 5 Lines LCD Model on the control panel Function Settings Common Paper Feed Settings Switch Paper Feed Method select the paper source Print Side Priority When you select Print Side Priority the printing speed for 1 Side...

Page 586: ...ht can cause part of the page to not be printed Check the paper guides and align them with the width of the paper Loading Paper P 142 Are You Printing to the Edge of the Paper Without Margins This symptom may occur when the margin is set to none in the printer driver To print with this machine a margin of 1 4 5 mm 3 8 10 mm at the top and bottom of an envelope is required On the Printing preferenc...

Page 587: ...e control panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Prevent Postcard Fogging Mode 1 or Mode 2 5 Lines LCD Model on the control panel Adjustment Maintenance Adjust Image Quality Special Processing Prevent Postcard Fogging Mode 1 or Mode 2 When this setting is enabled lines may become thinner ghost images may appear in a blank area or the print density may decrease Ar...

Page 588: ... drum cartridge been left in direct sunlight for a long period of time Store the toner cartridge or the drum cartridge in an appropriate location for two to three hours then try printing again This may solve the problem If the problem persists replace the toner cartridge or the drum cartridge Are You Copying an Original with a Colored or Stained Background or an Original with Text or Images Showin...

Page 589: ... the control panel Adjustment Maintenance Adjust Image Quality Special Processing Low Humidity Mode On Setting this to On may reduce the density or create fading in a humid environment Troubleshooting 580 ...

Page 590: ...Check the Remaining Amount of Toner in the Drum Cartridge Check the remaining lifetime of the drum cartridge If the remaining lifetime is short replace the drum cartridge Checking the Remaining Amount of Consumables P 540 Replacing the Drum Cartridge P 536 Depending on the usage condition of the machine the actual remaining amount of toner may be lower than indicated or the parts may be deteriorat...

Page 591: ... may improve the situation Touch Panel Model Home on the control panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Prevent Stains on Printed Images On 5 Lines LCD Model on the control panel Adjustment Maintenance Adjust Image Quality Special Processing Prevent Stains on Printed Images On When you select On the printing speed may decrease Have You Cleaned the Fixing Assembly...

Page 592: ...W0J 0EX This symptom may occur when the paper guides are aligned but too loose or too tight Check the paper guides and align them with the width of the paper Loading Paper P 142 Drawer Multi purpose Tray Troubleshooting 583 ...

Page 593: ...ouch Panel Model Home screen on the control panel Menu Adjustment Maintenance Adjust Image Quality Special Processing Select Line Width Select the line width 5 Lines LCD Model on the control panel Adjustment Maintenance Adjust Image Quality Special Processing Select Line Width Select the line width When this setting is enabled the print density may decrease Troubleshooting 584 ...

Page 594: ... Paper Feeding Problems 8W0J 0EY Check how to troubleshoot the problem based on the symptom Paper Creases P 586 Paper Curls P 587 Paper Is Not Fed or Two or More Sheets Are Fed Together P 588 Troubleshooting 585 ...

Page 595: ...s and are not too loose or too tight Drawer Multi purpose Tray Are You Using Paper That Has Absorbed Moisture Check the precautions and replace the paper with dry paper Precautions When Handling Paper P 26 Loading Paper P 142 Are You Using Appropriate Paper Check whether the paper in the machine is usable and replace it with appropriate paper as needed Usable Paper P 23 Loading Paper P 142 Trouble...

Page 596: ...od Print Side Priority 5 Lines LCD Model on the control panel Function Settings Common Paper Feed Settings Switch Paper Feed Method Print Side Priority When you select Print Side Priority the printing speed for 1 Sided printing will decrease Load the paper with the side to be printed paper front and back reversed In rare cases the symptom may worsen depending on the paper used In this case print o...

Page 597: ... usable and replace it with appropriate paper as needed Usable Paper P 23 Loading Paper P 142 Is Paper Loaded Correctly Fan the paper thoroughly in small batches so that it is not stuck together Align the edges by tapping the paper on a flat surface a few times before loading the paper Loading Paper P 142 Do not load paper of different sizes or types together Troubleshooting 588 ...

Page 598: ...not Connect to Wired LAN The IP address setting may have failed Set the IP address again Setting IPv4 Addresses P 77 Setting IPv6 Addresses P 81 Cannot Connect to Wireless LAN and Wired LAN at the Same Time You cannot connect the machine to a wireless LAN and wired LAN at the same time You can connect to USB and wireless LAN or USB and wired LAN at the same time Problems with USB Connection The Co...

Page 599: ...in to Remote UI in System Manager Mode Settings Registration Printer Settings PDL Selection Plug and Play Edit select the PDL in Network OK restart the machine On the control panel select Menu in the Home screen and then select Function Settings to configure the settings Network P 483 Check the OS Network Settings Configure the settings below if they have not been configured In Windows click Start...

Page 600: ... incorrectly or disconnected connect them correctly Is the Power of Wireless LAN Router On If you cannot establish a connection even if the power is on turn off the power of the computer and router and turn it on again Step 2 Checking the Status of the Machine and Wireless LAN Router Is the Power of the Machine ON If the power is ON turn OFF the power and turn it ON again Is the Location Appropria...

Page 601: ...eck how to troubleshoot the problem based on the symptom Cannot Switch to Wireless LAN P 593 Cannot Find the Print Server to Connect to P 595 Cannot Connect to a Shared Printer P 596 Cannot Find the IP Address of the Machine P 597 AirPrint Does Not Work P 598 Troubleshooting 592 ...

Page 602: ...LAN Connecting to a Wireless LAN P 61 5 Install the driver to the computer that will use the machine When switching the machine from wired LAN connection to wireless LAN connection any installed drivers must be uninstalled and then reinstalled For details about uninstalling and installing drivers see the driver manual at the online manual site https oip manual canon 5 Lines LCD Model 1 Press on th...

Page 603: ... that will use the machine When switching the machine from wired LAN connection to wireless LAN connection any installed drivers must be uninstalled and then reinstalled For details about uninstalling and installing drivers see the driver manual at the online manual site https oip manual canon Troubleshooting 594 ...

Page 604: ...ctly If they are connected using an Ethernet cable make sure the cable is connected correctly Is the Print Server Started Start the print server if it has not been started Are there Any Restrictions with Connecting to the Print Server Check with the administrator of the print server and ask for permission if needed Is Network Discovery Enabled Windows Enable network discovery if not enabled Enabli...

Page 605: ... Printer 8W0J 0FA Check if a shared printer is displayed on the network computer Displaying a Shared Printer in the Print Server P 660 If it is not displayed contact the network or print server administrator Troubleshooting 596 ...

Page 606: ... on the control panel Network Information IPv6 view the setting 5 Lines LCD Model Viewing the IPv4 Address on the control panel Network Information IPv4 view the setting Viewing the IPv6 Address on the control panel Network Information IPv6 view the setting If the IP Address Is Displayed as 0 0 0 0 A suitable IP address is not set Set the IP address again Setting IPv4 Addresses P 77 Setting IPv6 A...

Page 607: ...work on the same LAN as the machine Setting Up the Network P 56 When connecting via USB directly connect the Mac to the USB port for computer connection on the back of the machine with a USB cable Back Side P 11 Have the Functions Usable with AirPrint Been Restricted If the protocol IPP or Network Link Scan for use with AirPrint has been disabled to restrict functions cancel this restriction to en...

Page 608: ... Frequently Asked Questions about Operations I Want to Print on an Envelope Place the envelope in the drawer or multi purpose tray while paying attention to the orientation and side of the envelope Then set the paper size and type according to the placed envelope Next use the printer driver of the computer to set the paper size of the document and the paper size to print and then perform printing ...

Page 609: ...Print Job Status and Log P 223 Checking the Copy Status P 325 An Error Code Is Displayed P 643 Can You Print a Test Page If you can print a test page check if the print settings of the application are correct Printing a Test Page P 666 Check the Network Status and Settings Check the required items according to the usage environment Cannot Print Wireless LAN P 601 Cannot Print Wired LAN P 603 Canno...

Page 610: ...ction Information of the Computer P 663 If the SSID of the machine and the computer do not match configure the wireless LAN connection settings on the machine again and connect the machine to the SSID to which the computer is connected Connecting to a Wireless LAN P 61 Is the Printer Port of the Computer Configured Correctly Windows Change the settings if they have not been configured correctly If...

Page 611: ...or Inbound Filter Off Restart the machine To Disable MAC Address Filter on the control panel Preferences Network Firewall Settings MAC Address Filter Outbound Filter or Inbound Filter Off Restart the machine 2 Configure the firewall correctly Setting the Firewall P 354 Reinstall the Printer Driver Uninstall the installed driver and then reinstall it For details about uninstalling and installing dr...

Page 612: ...l 1 Disable the firewall settings To Disable IPv4 Address Filter Home screen on the control panel Menu Preferences Network Firewall Settings IPv4 Address Filter Outbound Filter or Inbound Filter Off Restart the machine To Disable IPv6 Address Filter Home screen on the control panel Menu Preferences Network Firewall Settings IPv6 Address Filter Outbound Filter or Inbound Filter Off Restart the mach...

Page 613: ...g the Firewall P 354 Reinstalling the Printer Driver Uninstall the installed driver and then reinstall it For details about uninstalling and installing drivers see the driver manual at the online manual site https oip manual canon Are You Using Resident Software If you are using resident software such as security software disable it and then try printing Can You Print from Another Computer in the ...

Page 614: ...wing the Printer Port P 665 For details about installing the driver see the manual of the driver at the online manual site https oip manual canon Is Two way Communication Between the Machine and Computer Enabled Windows Enable two way communication if it is not enabled and restart the computer and machine Viewing Two way Communication P 666 Is a Setting Preventing the Machine from Establishing a U...

Page 615: ... online manual site https oip manual canon Installing in Windows Use a print server to install the printer driver Double click the shared printer on the print server and follow the instructions on the screen to install the printer driver Displaying a Shared Printer in the Print Server P 660 Are You Using Resident Software If you are using resident software such as security software disable it and ...

Page 616: ...an error may have occurred Troubleshoot by checking the items below Check the Paper Orientation This symptom may occur depending on the paper orientation Change the paper orientation if possible Loading Paper P 142 Does the Machine Have Sufficient Free Memory Check the faxes received in the memory of the machine and print or forward them as needed and delete any unnecessary faxes Viewing and Print...

Page 617: ...609 Cannot Save Scanned Data to a Shared Folder P 611 Frequently Asked Questions about Operations I Want to Scan an Original Make preparations according to the scanned data save destination and sending method and then scan the original Scanning P 226 I Want to Send Scanned Data by E mail You can scan an original and send the scanned data by e mail as an attachment Scanning Sending by E mail P 247 ...

Page 618: ...Computer P 229 On the Screen for Selecting the Computer to Be Used as the Store Location Is the Computer Displayed Only When Scanning from the Machine If the computer to be used as the store location is not displayed scanned data communication may be blocked due to the security software settings For details about the security software settings contact the software manufacturer Step 2 Checking the ...

Page 619: ...at the attributes of the store location are not read only 1 Right click the store location and click Properties The properties screen of the store location is displayed 2 On the General tab check that the Read only checkbox in Attributes is not selected 3 If the checkbox is selected clear the Read only checkbox Troubleshooting 610 ...

Page 620: ...e Computer with the Shared Folder Did You Change the Password of the Computer with the Shared Folder If so change the password used to access the shared folder using the information of the shared folder registered to the Address Book Registering Destinations to the Address Book Remote UI P 176 Did You Update Windows If so the security may have been strengthened preventing communication between the...

Page 621: ...stem Preferences Sharing The Sharing screen is displayed 2 Select File Sharing and in Shared Folders select the shared folder of the store location 3 Check that Everyone in Users has the access permission of Read Write 4 If not select Read Write from the Everyone pop up menu Check the Attributes of the Shared Folder Windows On the computer check that the attributes of the shared folder are not rea...

Page 622: ...9 Cannot Send a Fax to an International Destination P 620 Other Party s Telephone or Fax Number Is Not Displayed P 621 Frequently Asked Questions about Operations I Want to Forward or Save a Received Fax Configure the settings to automatically forward or save received faxes to a computer other fax machine or other destination Auto Forwarding and Backing Up Received Faxes P 276 I Want to Send a Fax...

Page 623: ...n the Feeder Place the original with the side to be scanned face up Placing Originals in the Feeder P 140 Step 2 Checking the Status of the Machine Is the Processing Data Indicator on the Control Panel Lit or Blinking If so data is being processed Data is sent after the Processing Data indicator turns off Control Panel P 14 Is the Telephone Cord Connected Correctly Check that the supplied telephon...

Page 624: ...ct Check that the specified destination is correct and send again Are You Sending a Fax via Optical Line The machine conforms to analog line standards and sending of faxes via optical line cannot be guaranteed You may be able to perform operations via optical line so see the following Cannot Send or Receive a Fax via Optical Line P 619 Is the Type of Telephone Line Configured Correctly The type of...

Page 625: ...ow Log in to Remote UI Settings Registration RX Forwarding Settings or RX Settings Common Settings Edit in Common Settings select the Continue Printing When Amount in Cartridge Is Low checkbox OK On the control panel select Menu in the Home screen and then select Function Settings to configure the settings Continue Print When Amount in Cart Low P 499 When this setting is enabled the print result m...

Page 626: ...line manually and then call your service provider Log in to Remote UI Settings Registration TX Settings Fax TX Settings Edit in Select Line Type select Tone OK On the control panel select Menu in the Home screen and then select Function Settings to configure the settings Select Line Type P 495 When Using a Pulse Dialing Line After calling your service provider press Tone on the numeric keys and th...

Page 627: ...r is poor the machine may not switch to fax at a fast communication start speed Check the RX Start Speed setting and decrease the speed as needed Log in to Remote UI in System Manager Mode Settings Registration RX Forwarding Settings Fax RX Settings Edit in Basic Settings in RX Start Speed select the speed OK On the control panel select Menu in the Home screen and then select Function Settings to ...

Page 628: ...s Use the following procedure to lower the communication start speed in phases and check whether you can send and receive faxes Cannot Send a Fax Log in to Remote UI in System Manager Mode Settings Registration TX Settings Fax TX Settings Edit in TX Start Speed select the speed OK On the control panel select Menu in the Home screen and then select Function Settings to configure the settings TX Sta...

Page 629: ...Settings Registration TX Settings Fax TX Settings Edit in Set Pause Time enter the pause time OK On the control panel select Menu in the Home screen and then select Function Settings to change the setting Set Pause Time P 494 Lower the Communication Start Speed Try sending a fax after lowering the communication start speed in phases Log in to Remote UI in System Manager Mode Settings Registration ...

Page 630: ...mber display is connected to the machine For details see the manual of the telephone Is the RX Mode Set to Auto or Fax Tel Auto Switch If so when the settings are configured so that the machine rings when receiving a fax the other party s number can be displayed on a connected telephone that supports number display while the machine is ringing Log in to Remote UI Settings Registration RX Forwardin...

Page 631: ...pplicable item Cannot Access Remote UI or Send Function Setting Tool P 623 Changing the Volume of the Confirmation Sound and Warning Tone P 624 Changing the Time Until Sleep Mode P 625 Lost Department ID or PIN for the Administrator P 626 Checking the Items That Can Be Configured on the Machine and Their Settings P 627 Troubleshooting 622 ...

Page 632: ... Remote UI Settings Remote UI Access Security Settings On enter the PIN enter the PIN again You cannot set a PIN consisting of all zeros such as 00 or 0000000 Change the System Manager PIN When logging in with System Manager Mode you must change the System Manager PIN from the default settings Administrator privileges are required to change the settings Touch Panel Model Home screen on the control...

Page 633: ...and Warning Tone 8W0J 0H8 You can adjust the volume of the sounds emitted by the machine and set whether the machine emits sounds notifying you of operations and statuses Adjusting the Volume For Models with a Fax Function P 193 Troubleshooting 624 ...

Page 634: ...Changing the Time Until Sleep Mode 8W0J 0H9 You can change the time until the machine enters sleep mode Reducing Power Consumption Sleep Mode P 114 Troubleshooting 625 ...

Page 635: ... not set by default If they have not been changed from the default settings change them for enhanced security and allow only certain administrators to know this information Setting the Department ID and PIN for the Administrator P 350 If you still cannot recover your System Manager ID and PIN even after confirming the above information contact your dealer or service representative If the Problem P...

Page 636: ...em Manager Data List to check the items that can be configured on the machine and their settings Printing and Viewing Reports and Lists P 408 User Data List Displays the settings that do not require administrator privileges System Manager Data List Displays the settings that require administrator privileges Troubleshooting 627 ...

Page 637: ...ation Change the authentication password P 634 Could not perform IEEE 802 1X authentication Check the authentication settings P 634 Could not perform IEEE 802 1X authentication Configure the correct authentication information P 634 Could not perform IEEE 802 1X authentication Configure the information required for authentication P 634 Could not perform IEEE 802 1X authentication No reply from the ...

Page 638: ...y be in use The amount remaining in the cartridge cannot be displayed correctly The remaining amount of drum cartridge is not correctly displayed due to the use of a drum cartridge whose print quality cannot be guaranteed Replace with a New Drum Cartridge Replacing the Drum Cartridge P 536 For optimum print quality using Canon genuine drum cartridges is recommended List of Consumables P 541 A coun...

Page 639: ...the access point An error occurred preventing the machine from detecting the wireless LAN router access point Is Connection Type Configured Correctly Select the connection type WPS according to the method supported by the wireless LAN router Connecting to a Wireless LAN by Using the Router Button Push Button Mode P 64 Did You Connect Within the Fixed Time When connecting by pressing a button on th...

Page 640: ...he Toner Cartridge P 532 Replacing the Drum Cartridge P 536 Cannot receive the fax Make sure the fax was sent correctly by the sender Operations were not performed within the fixed time when receiving a fax manually and the machine timed out When You Hear a Beep During Fax Reception Press Start Receiving Within 35 Seconds Home screen on the control panel Fax Start Receiving Cannot send because mor...

Page 641: ...the devices and within range of 164 50 m Do not install near a microwave oven digital cordless telephone or other device that generates radio waves Check the Security Settings of the Wireless LAN Router For details see the manual of the wireless LAN router or contact the manufacturer Could not connect using WPS An error occurred preventing the machine from establishing a WPS connection Wait a Mome...

Page 642: ...tact the network administrator Viewing the IP address set to the machine P 97 Setting IPv4 Addresses P 77 Could not connect Check the encryption key settings The network key encryption key of the wireless LAN router access point is not configured correctly preventing connection Reset the Network Key Check the network key of the wireless LAN router and configure the settings correctly on the machin...

Page 643: ...d not perform IEEE 802 1X authentication Check the authentication settings The authentication method set on the machine does not match that set on the RADIUS server Check the Authentication Method Set on the RADIUS Server and Set This Correctly Setting IEEE 802 1X P 362 Could not perform IEEE 802 1X authentication Configure the correct authentication information The authentication method or authen...

Page 644: ...twork key encryption key of the wireless LAN router access point is not configured correctly or the WEP authentication methods of the machine and wireless LAN router do not match preventing Shared Key Authentication Reset the Network Key Check the network key of the wireless LAN router and configure the settings correctly on the machine Connecting to a Wireless LAN P 61 Match the WEP Authenticatio...

Page 645: ...bleless setup mode without connecting to the computer Restart the Machine and Start Cableless Setup Mode Again Administrator privileges are required Home on the control panel Menu Preferences Network Easy Connection via PC Yes start the settings on the computer Encryption key is not set correctly Check the encryption key settings The network key encryption key of the wireless LAN router access poi...

Page 646: ...r Check the Authentication Method Set on the RADIUS Server and Set This Correctly Setting IEEE 802 1X P 362 IEEE 802 1X error Configure correct authentication info The authentication method or authentication information of IEEE 802 1X is not set correctly Set the Authentication Method and Authentication Information Keys and Certificates Password CA Certificate Correctly Setting IEEE 802 1X P 362 M...

Page 647: ...rt the drum cartridge The drum cartridge is not installed correctly Reinstall the Drum Cartridge Replacing the Drum Cartridge P 536 If the message still appears after repeatedly reinstalling the drum cartridge contact your dealer or service representative If the Problem Persists P 651 Insert the toner cartridge The toner cartridge is not installed correctly Reinstall the Toner Cartridge Replacing ...

Page 648: ... Configure the settings correctly according to your usage environment Connecting to a Wireless LAN P 61 When Connected via Wired LAN Check that the Ethernet cable is properly connected Connecting to a Wired LAN P 60 Paper jammed Paper jammed in the machine during printing Remove the Jammed Paper and If Printing Does Not Resume Automatically Try Printing Again Paper Jams P 549 Preparing a drum cart...

Page 649: ...ethod and Authentication Information Keys and Certificates Password CA Certificate Correctly Setting IEEE 802 1X P 362 Managing and Verifying a Key and Certificate P 364 Set the information necessary for authentication The authentication method or authentication information of IEEE 802 1X is not set correctly Set the Authentication Method and Authentication Information Keys and Certificates Passwo...

Page 650: ...ormation of the authentication server and register a supported CA certificate Setting IEEE 802 1X P 362 Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority P 370 The fax number has too many digits Sending of a fax cannot be performed because the specified fax number has too many digits Specify a Fax Number That Does Not Exceed the Maximum Number of Digits to Send...

Page 651: ...ry Steps and replace the toner cartridge while following the instructions on the screen Replacing the Toner Cartridge P 532 Error Information Notification Toner Cartridge End of Lifetime Display Recovery Steps Use Remote UI to set info necessary for authentication The authentication method or authentication information of IEEE 802 1X is not set correctly Check the IEEE 802 1X Setting and Set This ...

Page 652: ...2 P 646 753 P 646 755 P 646 801 to 899 801 P 647 802 P 647 804 P 647 806 P 647 809 P 648 810 P 648 813 P 648 818 P 648 819 P 648 820 P 648 821 P 648 827 P 648 829 P 649 839 P 649 841 P 649 844 P 649 846 P 649 852 P 650 861 P 650 863 P 650 901 to 999 934 P 650 995 P 650 If the problem persists even after trying the troubleshooting methods contact your dealer or service representative If the Problem...

Page 653: ...tination You may not have been able to connect correctly to the destination After entering the international access number or country code enter the wait time pause or lower the communication start speed before sending the fax Cannot Send a Fax to an International Destination P 620 Is the Other Party s Device Ready to Receive a Fax The power of the other party s device may not be turned on or the ...

Page 654: ...to the maximum number of destinations that can be specified at a time was exceeded Use the following procedure to change the fax driver setting and increase the number of destinations that can be specified at a time 1 Log on to the computer using an administrator account 2 Start Settings Devices click Printers scanners The Printers scanners screen is displayed 3 Select the fax driver of the machin...

Page 655: ...P 56 753 The machine was unable to connect to the network due to a disconnected Ethernet cable Check That the Ethernet Cable Is Properly Connected 755 The TCP IP is not configured correctly or the machine was unable to connect to the network due to the set wait time before connection Check the Network Status and Settings If the machine is not connected to a network reconfigure the network settings...

Page 656: ...Status of the Shared Folder and Computer Check that both the shared folder and the computer with the shared folder are operating properly 802 The SMTP or POP3 server name is not set correctly When Sending an E mail Correctly Set the SMTP or POP3 Server Name Configuring Detailed Information of the E mail Server Remote UI P 239 804 You do not have permission to access the shared folder or the destin...

Page 657: ...ver Check that the POP3 server is operating properly on the network For details about the POP3 server status contact your provider 813 The user name or password to be used for POP3 server authentication is not set correctly Set the User Name and Password Correctly Configuring Detailed Information of the E mail Server Remote UI P 239 818 The received data is in a format that cannot be printed Have ...

Page 658: ...machine Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority P 370 Check the SMTP Server Certificate Check that the server certificate is correct and is not a self signed certificate Disable Encryption When Communicating with the SMTP Server Configuring Detailed Information of the E mail Server Remote UI P 239 844 Communication with the POP3 server is set to be en...

Page 659: ...wise damaged fix the data 863 An error occurred preventing printing Restart the Machine and Then Print the Data Again Restarting the Machine P 113 934 The job was deleted by the Auto Delete Suspended Jobs function Resolve the Error That Caused the Job to Be Suspended Resolve the error and try printing or copying again Disable the Auto Delete Suspended Jobs function or change the time until the dat...

Page 660: ...ontrol panel Device Status Serial Number You can also check this information using Remote UI from a computer Managing the Machine from a Computer Remote UI P 398 You can also check this information on the label on the back of the machine Customer Support U S A If you cannot solve a problem by referring to the information in this chapter for the fastest resolution please refer to available support ...

Page 661: ...ls of the Machine 654 Using the User s Guide 655 Operation Examples When Using a Computer 658 Environmental Information Regulations and Standards 668 Notice 669 Trademarks and Copyrights 670 Third party Software 672 Appendix 652 ...

Page 662: ...ntain the machine You can search for specific information and change the text size and layout Using the User s Guide P 655 Basic Operations When Using with a Computer You must set up a computer to use the machine from the computer and view information set on the machine from the computer The operations are introduced using Windows and macOS operation examples Operation Examples When Using a Comput...

Page 663: ...s all the functions of the machine in detail It also contains the specifications and describes how to maintain the machine The User s Guide is displayed in a Web browser Using the User s Guide P 655 Send Setting Guide This describes the preparations and settings for sending scanned data by e mail and saving it to a shared folder The Send Setting Guide is provided on the supplied CD DVD ROM You can...

Page 664: ... otherwise stated the following are used in the screens and illustrations Model MF269dw II Computer Operating System Windows 10 macOS 11 The screens may vary depending on the model The operations and screens may vary depending on the computer operating system The screens are subject to change due to updates of the drivers and software Symbols The warnings and cautions are also listed in the Import...

Page 665: ...he screen are indicated as follows Control Panel Keys Indicated with an icon Example Home key Buttons Displayed on the Control Panel and Computer Screen Enclosed in square brackets Example Cancel Yes Settings applied Search Function 1 Click at the top of the screen The search keyword input field is displayed at the top left of the screen 2 Enter a keyword and click or press the Enter key on the co...

Page 666: ...be viewed in the following operating environments Windows Microsoft Edge Firefox Firefox ESR Chrome 1 macOS Safari Firefox Chrome 1 Linux Firefox iOS Safari 1 Android Chrome 1 1 Only available when viewing at the online manual site Appendix 657 ...

Page 667: ...aying a Shared Printer in the Print Server P 660 Viewing the System Information of the Computer P 661 Viewing the Network Connection Information of the Computer P 663 Viewing the Printer Port P 665 Viewing Two way Communication P 666 Printing a Test Page P 666 Creating a Shared Folder When Using Windows P 658 When Using macOS P 659 When Using Windows 1 Create a folder in any location such as Deskt...

Page 668: ...OK Close The created folder can be used as a shared folder When Using macOS 1 Click System Preferences Sharing The Sharing screen is displayed 2 Select the File Sharing checkbox and click in Shared Folders 3 Create a folder in any location such as Desktop and click Add 4 Configure the access privilege Appendix 659 ...

Page 669: ...Right click Start and click Network Connections The Status screen is displayed 2 Click Network and Sharing Center Change advanced sharing settings The Advanced sharing settings screen is displayed 3 In Network discovery select Turn on network discovery and click Save changes Displaying a Shared Printer in the Print Server When Using Windows P 661 When Using macOS P 661 Appendix 660 ...

Page 670: ...rk enable network discovery Enabling Network Discovery P 660 When Using macOS 1 Click System Preferences Printers Scanners The Printers Scanners screen is displayed 2 Click at the bottom left The Add screen is displayed 3 Click to display the shared printer Viewing the System Information of the Computer When Using Windows P 662 When Using macOS P 662 Appendix 661 ...

Page 671: ...g system 32 bit Operating System is displayed If the computer has a 64 bit operating system 64 bit Operating System is displayed When Using macOS 1 Click System Preferences Sharing The Sharing screen is displayed The name displayed in Computer Name on the Sharing screen may not be usable on the network Use the following procedure to view the computer name used on the network 2 Click Edit 3 In Loca...

Page 672: ...ows 1 Right click Start and click Network Connections The Status screen is displayed 2 View the network connection information Viewing the SSID of the Wired LAN View the SSID in Network status Viewing the IP Address and DNS Server 1 Click Properties for the connected network 2 In Properties view the IP address and DNS server Appendix 663 ...

Page 673: ... When Using macOS 1 Click System Preferences Network The Network screen is displayed 2 View the IP address DNS server and other information For Wired LAN Appendix 664 ...

Page 674: ...erver on the DNS tab Viewing the Printer Port 1 Click Start Settings Devices Printers scanners The Printers scanners screen is displayed 2 Click the printer driver of the machine Manage Printer properties The printer driver properties screen is displayed 3 On the Ports tab view the port being used Appendix 665 ...

Page 675: ...nter driver of the machine Manage Printer properties The printer driver properties screen is displayed 3 On the Ports tab check that the Enable bidirectional support checkbox is selected Printing a Test Page Required Preparations Load Letter size paper in the drawer Loading Paper in the Drawer P 143 When Using Windows P 666 When Using macOS P 667 When Using Windows 1 Click Start Settings Devices P...

Page 676: ... Printers Scanners The Printers Scanners screen is displayed 2 Select the machine and click Open Print Queue 3 From the Printer menu click Print Test Page When the print data is sent correctly a test page is printed from the machine Appendix 667 ...

Page 677: ...ily IPv6 Ready Logo The protocol stack included in this product has obtained the IPv6 Ready Logo Phase 2 established by the IPv6 Forum When disposing of used toner cartridges To protect the environment and make more effective use of resources Canon promotes the recovery and recycling of used toner cartridges Please cooperate in the recovery of toner cartridges resource reuse For details on resourc...

Page 678: ...REOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON INFRINGEMENT OF PATENT RIGHTS CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE NOR FOR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MANUAL If you are unable to view the manual in PDF format download Adobe Acrobat Reader from the Adobe Systems website...

Page 679: ...ies Copyright 2008 Adobe Systems Incorporated All rights reserved Protected by U S Patents 6 185 684 6 205 549 7 213 269 7 272 628 7 278 168 Patents pending in the U S and other countries All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated The name PostScript also is used as a product trademark ...

Page 680: ... Copyright Unauthorized reproduction of the contents of this document in whole or in part is prohibited V_220405 Appendix 671 ...

Page 681: ...Third party Software 8W0J 0HY For details about third party software click the following icon Third Party Services Third Party Software Included in This Manual Appendix 672 ...

Page 682: ... to remain under this license does not apply to any document created using the fonts or their derivatives DEFINITIONS Font Software refers to the set of files released by the Copyright Holder s under this license and clearly marked as such This may include source files build scripts and documentation Reserved Font Name refers to any names specified as such after the copyright statement s Original ...

Page 683: ...rsion except to acknowledge the contribution s of the Copyright Holder s and the Author s or with their explicit written permission 5 The Font Software modified or unmodified in part or in whole must be distributed entirely under this license and must not be distributed under any other license The requirement for fonts to remain under this license does not apply to any document created using the F...

Page 684: ...icense Conditions Please refer to Contents of Software and respective License terms below for more detail and corresponding license conditions Contents of Software Names of Software page 1 Adobe PDF Scan Library 2 2 expat 5 3 Net SNMP 6 ...

Page 685: ...tion if any must include the following acknowledgment This product includes software developed by the Apache Software Foundation http www apache org Alternately this acknowledgment may appear in the software itself if and wherever such third party acknowledgments normally appear 4 The names Xerces and Apache Software Foundation must not be used to endorse or promote products derived from this soft...

Page 686: ...tributed on an AS IS basis WITHOUT WARRANTY OF ANY KIND either express or implied See the License for the specific language governing rights and limitations under the License The Original Code is the Sablotron XSLT Processor The Initial Developer of the Original Code is Ginger Alliance Ltd Portions created by Ginger Alliance are Copyright C 2000 Ginger Alliance Ltd All Rights Reserved Pursuant to ...

Page 687: ... 2001 Addison Wesley Permission to use copy modify distribute and sell this software for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation The author or Addison Wesley Longman make no representations about the suitability of this software for any p...

Page 688: ...to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AN...

Page 689: ...mentation and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT SHALL CMU OR THE ...

Page 690: ...LIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTE...

Page 691: ...Y OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsyste...

Page 692: ...BUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVE...

Page 693: ...GLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 6 Cisco BUPTNIC copyright notice BSD Copyright c 2004 Cisco Inc and Information Network Center of Beijing University of Posts and Telecommunications All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided t...

Page 694: ...rnhard penz fabasoft com Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the followi...

Page 695: ...umentation and or other materials provided with the distribution 3 Neither the name of Apple Inc Apple nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES...

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Page 699: ...this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of VMware Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IM...

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