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Canon imageCLASS LBP913w, User Manual

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Canon imageCLASS LBP913w User Manual Download Page 231

Troubleshooting

27WS-04K

When a problem occurs, check this chapter to find out solutions before contacting Canon.

◼

Common Problems

This section describes how to take action when you suspect that the machine is malfunctioning.  Common

Problems(P. 228) 

◼

When You Cannot Print Properly

This section describes how to take action when printing results are not satisfactory or the paper creases or curls. 

When You Cannot Print Properly(P. 235) 

◼

A Message or a Number Starting with "#" (an Error Code) is Displayed

This section describes how to take action when a message or error code (three digits) appears on the display.  A

Message or a Number Starting with "#" (an Error Code) Is Displayed(P. 248) 

◼

Clearing Paper Jams

This section describes how to take action when a paper is jammed.  Clearing Paper Jams(P. 258) 

◼

When a Problem Cannot Be Solved

If a problem persists, see  When a Problem Cannot Be Solved(P. 263)   to find out where to contact.

Troubleshooting

226

Summary of Contents for imageCLASS LBP913w

Page 1: ...imageCLASS LBP913w User s Guide USRMA 2572 00 2018 07 en Copyright CANON INC 2018...

Page 2: ...r 30 Setting Up Connection by Specifying Detailed Settings 32 Checking the SSID and Network Key 35 Setting IP Addresses 36 Setting IPv4 Address 37 Setting IPv6 Addresses 40 Viewing Network Settings 43...

Page 3: ...evices 109 Connecting with Mobile Devices 110 Connecting via a Wireless LAN Router LAN Connection 111 Connecting Directly Access Point Mode 112 Utilizing the Machine through Applications 115 Using Air...

Page 4: ...Adjustment Maintenance 192 System Management Settings 196 Maintenance 203 Regular Cleaning 205 Cleaning the Exterior 206 Cleaning the Fixing Assembly 207 Replacing the Toner Cartridge 208 Replacing th...

Page 5: ...and Saving Money 268 Improving Efficiency 269 So Much More 270 Specifications 272 Main Unit 273 Available Paper 275 Printer Functions 277 Management Functions 278 System Environment 279 Network Envir...

Page 6: ...Important Safety Instructions Important Safety Instructions 2 Installation 3 Power Supply 5 Handling 6 Maintenance and Inspections 8 Consumables 9 Important Safety Instructions 1...

Page 7: ...ow the instructions to properly use this machine Do not perform any operations not described in this manual Canon will not be responsible for any damages resulting from use not described in this manua...

Page 8: ...may result in a fire or electrical shock Do not use near medical equipment Radio waves emitted from this machine may interfere with medical equipment which may result in malfunctions and accidents If...

Page 9: ...may warp from the weight of the machine or where the machine is liable to sink a carpet etc Do not install in a location where condensation occurs Water droplets condensation may form inside the mach...

Page 10: ...esult in a fire or electrical shock Do not wrap the power cord or tie it in a knot as this may result in a fire or electrical shock Insert the power plug completely into the AC power outlet Failure to...

Page 11: ...rface cables resulting in a fire or electrical shock When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet do not touch the metal part of the connector as this...

Page 12: ...e operating noise is of concern it is recommended that the machine be installed in a place other than the office Other precautions Follow the caution instructions on labels and the like found on this...

Page 13: ...use alcohol benzine paint thinner or other flammable substances Do not use tissue paper or paper towels If these substances come into contact with electrical parts inside the machine they may generate...

Page 14: ...your physician immediately Use caution not to inhale any toner If you should inhale toner consult a physician immediately Use caution so that toner does not get into your eyes or mouth If toner shoul...

Page 15: ...idge in the original packing material When storing the toner cartridge or the drum cartridge do not store it upright or upside down The toner will solidify and may not return to its original condition...

Page 16: ...cartridges drum cartridges and the like for the machine will be available for at least seven 7 years after production of this machine model has been discontinued Packing materials for the toner cartr...

Page 17: ...ter 30 Setting Up Connection by Specifying Detailed Settings 32 Checking the SSID and Network Key 35 Setting IP Addresses 36 Setting IPv4 Address 37 Setting IPv6 Addresses 40 Viewing Network Settings...

Page 18: ...ired Before Use P 15 The functions installed on the machine vary depending on the model you purchased Before using the machine see Main Functions P 14 and check the available functions Configuring Ini...

Page 19: ...model you purchased With function Without function Function LBP913w Display Black and white LCD Wired LAN Wireless LAN Direct Connection Remote UI Default System Manager PIN Not specified For the ava...

Page 20: ...s P 16 Step 1 Setting Up Using the Setup Guide P 18 Step 2 Setting Up the Network Environment P 22 Configure the network settings that are not covered in the Setup Guide If you do not need to use the...

Page 21: ...evice participating in a computer network A global IP address is used for the communication connecting to the Internet and a private IP address is used for the communication within a local area networ...

Page 22: ...he TLS Encrypted Communication see Configuring the Network Security Settings P 136 and on the procedures to specify see Configuring the Key and Certificate for TLS P 145 Setting PIN to Manage Informat...

Page 23: ...locks and time The correct UTC time zone setting is required for Internet communications 2 Enter the date and time and press Step 3 Setting the Access Security Measures Set a PIN to access the Remote...

Page 24: ...4 Read the message that is displayed and press When the Setup Guide is complete the Home screen appears Setting Up 19...

Page 25: ...in the Home screen Home Screen P 80 2 Select Timer Settings Date Time Settings Time Zone 3 Select the time zone What is UTC Coordinated Universal Time UTC is the primary time standard by which the wor...

Page 26: ...nd to which daylight saving time is in effect 1 Select Menu in the Home screen Home Screen P 80 2 Select Timer Settings Date Time Settings Daylight Saving Time Settings 3 Select Off or On in Daylight...

Page 27: ...als for the devices or contact your manufacturer Before You Start Follow these steps to connect the machine to a network Check your computer settings Make sure that the computer is correctly connected...

Page 28: ...s set to automatically acquire an IP address Change this setting if you want to use a specific IP address Setting IP Addresses P 36 LINKS Configuring Settings for Communication with a Computer P 45 Co...

Page 29: ...ed to an unsecured network your personal information might be leaked to a third party because radio waves used in wireless communication can go anywhere nearby even beyond walls Wireless LAN security...

Page 30: ...r the required information Regardless of the method make sure that you have the required setup information including the SSID and network key Checking the SSID and Network Key P 35 Selecting a Wireles...

Page 31: ...r PIN P 132 3 Select Wireless LAN Settings If the Direct Connection will be disabled Is it OK message is displayed select Yes 4 Read the message that is displayed and select OK 5 Select WPS Push Butto...

Page 32: ...6 While the machine is connected to the wireless LAN the Wi Fi icon is displayed in the Home screen Home Screen P 80 Reducing power consumption You can set the machine to enter Power Save Mode based o...

Page 33: ...instruction manuals for your networking device From the Operation Panel 2 Select Menu in the Home screen Home Screen P 80 3 Select Network Settings If the screen for entering a PIN appears enter the...

Page 34: ...measured using RSSI Received Signal Strength Indication You can set the IP address manually Setting IP Addresses P 36 While the machine is connected to the wireless LAN the Wi Fi icon is displayed in...

Page 35: ...tion or AES CCMP for WPA WPA2 encryption you need to set up the connection using Enter Manually Setting Up Connection by Specifying Detailed Settings P 32 1 Select Menu in the Home screen Home Screen...

Page 36: ...ess router is available for connection the machine connects to the device with the strongest signal Signal strength is measured using RSSI Received Signal Strength Indication You can set the IP addres...

Page 37: ...reen P 80 2 Select Network Settings If the screen for entering a PIN appears enter the correct PIN Setting the System Manager PIN P 132 3 Select Wireless LAN Settings If the Direct Connection will be...

Page 38: ...written down Enter the network key and select Apply 5 Select the desired WEP key Select Select WEP Key select the WEP key you have edited Using WPA PSK or WPA2 PSK 1 Select WPA WPA2 PSK 2 Select an en...

Page 39: ...wireless LAN the Wi Fi icon is displayed in the Home screen Home Screen P 80 Reducing power consumption You can set the machine to enter Power Save Mode based on signals emitted from the wireless rout...

Page 40: ...Encryption When manually setting up a wireless connection by specifying detailed settings you need to specify security settings Check the following information Security types WEP WPA PSK WPA2 PSK Aut...

Page 41: ...network IP address Two versions of IP addresses are available IPv4 and IPv6 Configure these settings depending on the network environment To use IPv6 addresses you need to properly configure the IPv4...

Page 42: ...P 132 3 Select TCP IP Settings IPv4 Settings IP Address Settings 4 Configure IP address settings Auto Acquire Select to automatically assign an IP address via DHCP protocol When On is displayed autom...

Page 43: ...Starting Remote UI P 160 If a computer is not available you can check the connection by using the operation panel Testing the Network Connection P 38 When you have changed the IP address after install...

Page 44: ...LINKS Setting IPv6 Addresses P 40 Viewing Network Settings P 43 Setting Up 39...

Page 45: ...address specify the prefix length and default router address Stateless address An address that is generated automatically using the MAC address of the machine and the network prefix that is advertised...

Page 46: ...annot be entered Prefix Length Enter a number that indicates how many bits are available for the network address Default Router Address Specify the IPv6 address of the default router as necessary Addr...

Page 47: ...n you have changed the IP address after installing the printer driver You need to add a new port Configuring Printer Ports P 48 LINKS Setting IPv4 Address P 37 Viewing Network Settings P 43 Setting Up...

Page 48: ...ork Information IPv4 Select the setting to view Check the settings Viewing IPv6 Settings Status Monitor Network Information IPv6 Select the setting to view Check the settings Viewing the MAC Address a...

Page 49: ...lect the setting to view Viewing from the Status Monitor screen Wireless LAN Status and Latest Error Information can be viewed from Status Monitor Status Monitor Network Information Network Connection...

Page 50: ...rs on the online manual website Configuring Printing Protocols and WSD Functions P 46 Configuring Printer Ports P 48 Setting Up Print Server P 52 Protocols explained here are rules for delivering docu...

Page 51: ...160 2 Click Settings Registration on the Portal page Remote UI Screen P 161 3 Click Network Settings TCP IP Settings 4 Configure printing protocols Configuring LPD or RAW 1 Click Edit in LPD Print Set...

Page 52: ...the operation panel LPD RAW and WSD settings can also be accessed from Menu in the Home screen LPD Print Settings P 181 RAW Print Settings P 181 WSD Settings P 181 Setting up WSD network devices The W...

Page 53: ...rts tab and configure the required settings Adding a port If you have changed the IP address of the machine or you have selected an incorrect port while installing drivers from the Windows printer fol...

Page 54: ...Auto Detect and select the machine when it is detected and then click Next If the machine is not detected Click Refresh If the problem persists select IP address or MAC address enter the IP address o...

Page 55: ...as been changed on the machine side Configuring Printing Protocols and WSD Functions P 46 or the port number has been changed Changing Port Numbers P 142 the corresponding settings on the computer mus...

Page 56: ...If you selected Raw change the Port Number If you selected LPR enter lp in Queue Name 3 Click OK 4 Click Close LINKS Setting Up Print Server P 52 Setting Up 51...

Page 57: ...and the bit architecture 32 bit or 64 bit of the print server and client computers When implementing a print server in a domain environment consult your Network Administrator 1 Open the printer folde...

Page 58: ...er that contains the drivers and then click OK If the print server runs a 32 bit operating system select UFRII uk_eng x64 Driver folders on the provided CD ROM DVD ROM If the print server runs a 64 bi...

Page 59: ...Printing from a Computer P 102 Setting Up 54...

Page 60: ...ned to be compatible with as many network configurations as possible and it is equipped with a variety of technologies Consult your Network Administrator and set a configuration to suit your network e...

Page 61: ...being sent The maximum transmission unit MTU may vary on each network Change the settings of the machine as necessary For more information contact your Network Administrator 1 Select Menu in the Home...

Page 62: ...or more information about the basic operations to be performed when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 167 1 Start the Remote UI and log in to System M...

Page 63: ...the time in hours in the DNS Dynamic Update Interval text box mDNS Settings Use mDNS Adopted by Bonjour mDNS multicast DNS is a protocol for associating a host name with an IP address without using D...

Page 64: ...address is changed To specify the type s of addresses you want to register to the DNS server select the check box for Register Manual Address Register Stateful Address or Register Stateless Address T...

Page 65: ...and use SNMPv3 SNMPv3 With SNMPv3 you can implement network device management that is protected by robust security features Note that TLS must be enabled for the Remote UI before configuring SNMPv3 Co...

Page 66: ...of the community MIB Access Permission For each community select Read Write or Read Only for the access privileges to MIB objects Read Write Permits both viewing and changing the values of MIB objects...

Page 67: ...ion of authentication and encryption settings Authentication Algorithm Click the Authentication On Encryption On or Authentication On Encryption Off for Security Settings for the algorithm that corres...

Page 68: ...ilable such as obtaining machine information via the printer driver Using the operation panel You can also specify SNMPv1 settings and enable disable SNMPv3 settings from Menu SNMP Settings P 182 Enab...

Page 69: ...hen setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 167 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 160 2 Click Settings Registrati...

Page 70: ...ith the registered server by clicking Settings Registration Network Settings TCP IP Settings Check NTP Server in SNTP Settings If a proper connection has been established the result is displayed as sh...

Page 71: ...ding on your machine or environmental conditions some functions may not be available Some of the drivers are not supported depending on the OS For more information about the supported status of the la...

Page 72: ...asic Screens 79 Home Screen 80 Status Monitor Screen 81 Message Display 83 Basic Operation 84 Entering Text 86 Loading Paper 87 Loading Paper in the Drawer 89 Loading Envelopes 92 Loading Preprinted P...

Page 73: ...se the keys on the operation panel and how to view the display Parts and Their Functions P 70 Turning ON the Machine This section describes how to turn the machine ON and OFF Turning ON the Machine P...

Page 74: ...Entering Sleep Mode This section describes how to set the sleep mode Entering Sleep Mode P 99 Basic Operations 69...

Page 75: ...addition to describing the parts of the machine used for such basic operations as loading paper and replacing the toner cartridges etc this section also describes the keys on the operation panel Read...

Page 76: ...s Hold the lift handles when carrying the machine Relocating the Machine P 217 Ventilation slots Air from inside the machine is vented out to cool down the inside of the machine Note that placing obje...

Page 77: ...a USB cable when connecting the machine and a computer Power socket Connect the power cord Anti theft Security Slot This machine is provided with a security slot to which you can attach security wire...

Page 78: ...ve this cover to load paper in the drawer Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine LINKS Loading Paper in the...

Page 79: ...reen You can view the operation and error statuses of this machine the amount remaining in the toner cartridges etc Basic Screens P 79 key When specifying settings press to return to the previous scre...

Page 80: ...ntly selected item When changing setting values press to decrease a value Back key Press to return to the previous screen If you press this key when specifying settings for example the settings are no...

Page 81: ...irmly inserted into a power outlet 2 Press the power switch The power indicator lights and the machine is ready for printing A blank sheet of paper may be output when you turn ON the power for the fir...

Page 82: ...e for the machine to completely shut down Do not unplug the power cord until the display turns off To restart the machine wait for at least 10 seconds after the machine is turned OFF Even when the pow...

Page 83: ...e functions This section describes basic usage of the display and keys Basic Screens P 79 Basic Operation P 84 Entering Text P 86 If you want to invert the light and dark parts of the display Invert S...

Page 84: ...n or settings screen appears on the display You can also use the display to check information such as error messages and the machine s operation status Home Screen P 80 Status Monitor Screen P 81 Mess...

Page 85: ...o view the network settings such as the IP address of the machine You can also check the status of the machine such as the amount remaining in the toner cartridge etc or whether any errors occurred Me...

Page 86: ...l Displays the amount remaining in the toner cartridge and the drum cartridge Other internal parts may reach the end of their lifetime before the amount remaining in the toner cartridge or the drum ca...

Page 87: ...Basic Operations 82...

Page 88: ...ner cartridge lifetime is reached Countermeasures for Each Message P 249 When an Error Occurs In some cases when an error occurs instructions on how to respond to the error are displayed Follow the on...

Page 89: ...is selected Changing Setting Values Use to enter values Values in displayed below the entry box are the enterable value range You can also use to select the item you want to use when entering text Ent...

Page 90: ...ering text use on the display to move the cursor Entering Text P 86 Using Press to apply a setting You can change a variety of display related settings such as the scrolling speed or the display langu...

Page 91: ...type of text and press Deleting Text Select on the screen and press to delete the character you entered When and do not appear on the screen you can select on the screen and press to delete all of the...

Page 92: ...r creased paper Curled or rolled paper Torn paper Damp paper Very thin paper Thin coarse paper Paper printed by a thermal transfer printer Back side of paper printed by a thermal transfer printer High...

Page 93: ...hen handling storing the paper printed with the machine take the following precautions How to Store the Printed Paper Store on a flat surface Do not store together with articles made of PVC polyvinyl...

Page 94: ...loaded in landscape orientation Be sure to load paper in portrait orientation as shown in the illustration below 1 Open the drawer When replenishing paper When the drawer is already opened and the pap...

Page 95: ...o Check Paper Settings set to On a confirmation screen is displayed Notify to Check Paper Settings P 185 Keep the paper stack within the load limit guides Make sure that the paper stack does not excee...

Page 96: ...o the machine make sure to change the settings If you do not change the settings the machine cannot print properly Printing on the Back Side of Printed Paper Manual 2 Sided Printing You can print on t...

Page 97: ...es that you need to complete before loading envelopes For a description of the general procedure for loading envelopes in the drawer see Loading Paper in the Drawer P 89 Before Loading Envelopes Follo...

Page 98: ...in portrait orientation with the short edge toward the machine with the non glued side front side face up You cannot print on the reverse side of envelopes Load the envelopes so that the edge with th...

Page 99: ...Paper with Logos P 94 This section mainly describes how to load preprinted paper with the proper facing and orientation For a description of the general procedure for loading paper in the drawer see L...

Page 100: ...Make sure to change the paper settings when you load the paper that is different from the previously loaded paper Specifying Paper Size and Type in the Drawer P 96 Registering a Custom Paper Size P 97...

Page 101: ...n P 80 2 Select Paper Settings for Mobile Print Size Type Settings 3 Select the paper size If the loaded paper size is not displayed select Other Sizes 4 Select the paper type LINKS Loading Paper in t...

Page 102: ...Screen P 80 2 Select Paper Settings for Mobile Print Size Type Settings Custom 3 Specify the length of the X side and Y side Execute the following steps in sequence X enter the length of the X side us...

Page 103: ...Paper Settings for Mobile Print Select Frequently Used Paper Sizes 3 Clear the check boxes for paper sizes you do not want displayed Ensure that only the check boxes for frequently used paper sizes ar...

Page 104: ...message is displayed on the screen There are some exceptions The machine sometimes enters sleep mode when an error message is displayed When the machine is waiting for a wireless LAN connection or Di...

Page 105: ...Printing Printing 101 Printing from a Computer 102 Canceling Prints 104 Checking the Printing Status and Log 106 Printing 100...

Page 106: ...computer by using the printer driver Printing from a Computer P 102 Printing from Mobile Devices Linking mobile devices such as smartphones or tablets to this machine provides a quick and easy way to...

Page 107: ...rations P 102 About the Printer Driver Help Clicking Help on the printer driver screen displays the Help screen On this screen you can see the detailed descriptions that are not in the User s Guide Ba...

Page 108: ...4 Click Print or OK Printing starts If you want to cancel printing see Canceling Prints P 104 LINKS Checking the Printing Status and Log P 106 Printing 103...

Page 109: ...click the printer driver icon for this machine and click See what s printing or double click the icon of the printer driver for this machine 2 Select the document you want to cancel and click Documen...

Page 110: ...r Check the Print Job Status Before Canceling Status Monitor Print Job Job Status Select the document Cancel Yes Several pages may be output after you cancel printing LINKS Basic Printing Operations P...

Page 111: ...see whether an error has occurred 1 Select Status Monitor 2 Select Print Job 3 Check the print statuses and logs To check the print statuses 1 Job Status Select the document whose status you want to...

Page 112: ...a three digit number is shown in the case of Error This number represents an error code Countermeasures for Each Error Code P 257 LINKS Basic Printing Operations P 102 Canceling Prints P 104 Printing...

Page 113: ...Wireless LAN Router LAN Connection 111 Connecting Directly Access Point Mode 112 Utilizing the Machine through Applications 115 Using AirPrint 116 Printing with AirPrint 121 If AirPrint Cannot Be Used...

Page 114: ...ine from mobile devices via remote control to confirm printing status and change the settings of the machine Connecting with Mobile Devices P 110 Connecting Directly Access Point Mode P 112 Utilizing...

Page 115: ...re using Connecting via a Wireless LAN Router Just as connecting a computer to the machine connect a mobile device to the machine via a wireless LAN router Connecting via a Wireless LAN Router LAN Con...

Page 116: ...als for your networking devices or contact your manufacturer Connect the machine to a router via the wireless LAN Setting Up the Network Environment P 22 If your mobile devices do not support IPv6 use...

Page 117: ...Address P 37 Preparing the mobile device Configure settings to connect the mobile device to Wi Fi Put the machine into the connection standby status Menu Network Settings Direct Connection Settings s...

Page 118: ...following the instructions on the screen 3 Select Display SSID Network Key 4 Configure the Wi Fi settings from the mobile device using the SSID and network key information that appear on the display 5...

Page 119: ...terminate the connection between the machine and the mobile device If they remain connected power saving performance of sleep mode degrades If you use the direct connection do not set the IP address m...

Page 120: ...You can easily print from the menu of applications that support the Android print subsystem For more information on supported operating systems and detailed settings and procedures see the Canon webs...

Page 121: ...sed for identifying the machine You can also disable the AirPrint function of the machine Use the Remote UI to change these settings For more information about the basic operations to be performed whe...

Page 122: ...e location where the machine is installed Longitude Enter the longitude of the location where the machine is installed 6 Click OK If you select Use AirPrint the following settings are set to on Use HT...

Page 123: ...crypt communications using TLS when performing printing with AirPrint The factory default setting is On Log in to the Remote UI in System Manager Mode Starting Remote UI P 160 Settings Registration Ne...

Page 124: ...it to change the settings Other Settings Print Security Settings Configure the print security settings using TLS or authentication TLS Settings Enables you to change the key and certificate used for T...

Page 125: ...Bonjour iPad iPhone iPod touch Mac macOS OS X and Safari are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc Linking with M...

Page 126: ...an Apple device and the machine are connected to the same LAN An environment where an Apple device and the machine are connected directly An environment where a Mac is connected to the machine via US...

Page 127: ...ice tap Print Printing from a Mac 1 Make sure that the machine is turned ON and connected to the Mac For how to make sure of this see Setting Up the Network Environment P 22 2 Add the machine to the M...

Page 128: ...The available settings and paper sizes differ depending on the application you are using 6 Click Print Printing starts Linking with Mobile Devices 123...

Page 129: ...ges are displayed on the machine Make sure that Apple devices and the machine are connected to the same LAN If the machine is turned ON it may take several minutes before the machine is ready for comm...

Page 130: ...A Google account is required to use Google Cloud Print If you do not have a Google account create one on the Google website Checking the Settings of the Machine Check the following before configuring...

Page 131: ...ons that support Google Cloud Print such as Google Chrome For information on the latest applications that support Google Cloud Print check the Google Cloud Print home page Configuring Settings on the...

Page 132: ...r to start the Remote UI Prior to operation confirm the IP address set for the machine Viewing Network Settings P 43 If it is unknown ask your network administrator 1 Start the Web browser of the mobi...

Page 133: ...icate for TLS 145 Generating the Key and Certificate for Network Communication 147 Generating a Key and Certificate Signing Request CSR 150 Registering the Key and Certificate for Network Communicatio...

Page 134: ...or should manage important settings such as access privileges and security settings to ensure that the machine is used safely Configuring the Basic Management System Setting Access Privileges P 131 Co...

Page 135: ...Managing the System Configuration and Settings Updating the Firmware P 170 Initializing Settings P 172 Managing the Machine 130...

Page 136: ...trict use of the Remote UI in General User Mode and in System Manager Mode without a System Manager PIN set System Manager PIN System Manager PIN is intended exclusively for Administrators having full...

Page 137: ...ger PIN 4 Press 5 Specify the System Manager PIN Enter a number of up to seven digits and press When PIN Confirm is displayed enter the PIN once again to confirm You cannot set a PIN that consists onl...

Page 138: ...of the machine as well as the settings that you can register by using the operation panel The registered information can be viewed on the Device Information page of the Remote UI Checking System Manag...

Page 139: ...istration on the Portal page Remote UI Screen P 161 3 Select Security Settings Remote UI Settings 4 Click Edit 5 Select the Use Remote UI Access PIN check box and set the PIN Use Remote UI Access PIN...

Page 140: ...ings are initialized The Remote UI Access PIN is also initialized After an initialization reset the PIN Initialize Menu P 201 LINKS Setting Access Privileges P 131 Setting the System Manager PIN P 132...

Page 141: ...ces is assigned port numbers that are predetermined according to the type of protocol The port number must be the same for all communication devices therefore changing it to an arbitrary number is imp...

Page 142: ...Managing the Machine 137...

Page 143: ...ccess computers and other communication devices that are connected to a network To prevent this unauthorized access specify the settings for packet filter a feature that restricts communication to dev...

Page 144: ...I see Setting Up Menu Options from Remote UI P 167 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 160 2 Click Settings Registration on the Portal page Remote UI Screen P...

Page 145: ...Register Communication is allowed with devices with any other IP addresses Allowed Addresses Allows communication received only with devices having their IP addresses entered for Address to Register a...

Page 146: ...the addresses 192 168 0 10 192 168 0 20 Specifying a range of addresses with a prefix IPv6 only Enter the address followed by a slash and a number indicating the prefix length fe80 1234 64 Deleting an...

Page 147: ...nment To change the port number for proxy server see Setting a Proxy P 143 1 Select Menu in the Home screen Home Screen P 80 2 Select Network Settings If the screen for entering a PIN appears enter th...

Page 148: ...necessary proxy information including the IP address port number and a user name and password for authentication For more information about the basic operations to be performed when setting the machin...

Page 149: ...rver select the check box and enter alphanumeric characters for the user name in the User Name text box Set Change Password To set or change the password for the proxy authentication when it is enable...

Page 150: ...n about the basic operations to be performed when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 167 1 Start the Remote UI and log in to System Manager Mode Starti...

Page 151: ...ing the security certificate In this case check that the correct URL is entered in the address field and then proceed to display the Remote UI screen Starting Remote UI P 160 LINKS Monitoring and Cont...

Page 152: ...ns to be performed when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 167 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 160 2 Click...

Page 153: ...t Date YYYY MM DD Enter the validity start date of the certificate in the order of year month day Validity End Date YYYY MM DD Enter the validity end date of the certificate in the order of year month...

Page 154: ...me time After the key and certificate is generated it is automatically registered to the machine LINKS Configuring the Key and Certificate for TLS P 145 Registering the Key and Certificate for Network...

Page 155: ...when setting the machine from the Remote UI see Setting Up Menu Options from Remote UI P 167 Generating a Key and CSR 1 Start the Remote UI and log in to System Manager Mode Starting Remote UI P 160 2...

Page 156: ...ithm Certificate Signing Request CSR Settings Country Region Click the Select Country Region radio button and select the country region from the drop down list You can also click the Enter Internet Co...

Page 157: ...tart the Remote UI and log in to System Manager Mode Starting Remote UI P 160 2 Click Settings Registration on the Portal page Remote UI Screen P 161 3 Select Security Settings Key and Certificate Set...

Page 158: ...3 Select Security Settings Key and Certificate Settings or CA Certificate Settings Click Key and Certificate Settings to install a key and certificate or CA Certificate Settings to install a CA certif...

Page 159: ...cate 1 Click Register on the right of the key and certificate file you want to register 2 Enter the name of the key and password Key Name Enter alphanumeric characters for the name of the key to be re...

Page 160: ...ay cause a security risk such as an information leakage You can restrict a USB connection with a computer Restricting USB Functions P 156 Disabling HTTP Communication When not performing operations vi...

Page 161: ...bes how to restrict connection via the USB port of the machine Restricting the USB Connection with a Computer P 156 Restricting the USB Connection with a Computer You can disable the USB port that is...

Page 162: ...alicious third party intrusions via the unused HTTP port Disabling HTTP disables some of the network capabilities such as the Remote UI WSD printing and printing with Google Cloud Print Menu Network S...

Page 163: ...he machine is connected to a computer via USB or if you do not need to use the Remote UI you might want to disable the Remote UI to reduce the risk of having your machine controlled remotely over the...

Page 164: ...You can also make various settings You can do this without leaving your desk making system management easier For more information about the system requirements for the Remote UI see System Environment...

Page 165: ...te for TLS P 145 When certificate settings or TLS settings have no errors continue browsing the Web site 3 Log in to the Remote UI When a System Manager PIN is not set Select System Manager Mode or Ge...

Page 166: ...age appears This section describes the items displayed on the Portal page and the basic operations Device Basic Information Displays the current status of the machine and error information If an error...

Page 167: ...Management Status Monitor Cancel Displays the Status Monitor Cancel page For any of the waiting documents you can check the status history or cancel the processing Settings Registration Displays Sett...

Page 168: ...f Print Documents The list of the documents currently printing or waiting to be printed is displayed Log in to the Remote UI Starting Remote UI P 160 Status Monitor Cancel Job Status You can delete a...

Page 169: ...formation on the Portal page main page Remote UI Screen P 161 Log in to the Remote UI Starting Remote UI P 160 Status Monitor Cancel Error Information Checking Consumables Consumables information such...

Page 170: ...onitor Cancel Device Features Checking System Manager Information Information about the machine and the system manager is displayed This information is set in System Management on the Settings Registr...

Page 171: ...ting Remote UI P 160 Status Monitor Cancel Check Counter Checking Eco Information You can check information such as the number of printouts per month and amount of consumed power Log in to the Remote...

Page 172: ...machine using the Remote UI Some settings can only be changed when you have logged in to System Manager Mode Some settings may require operations that differ from the procedure described here 1 Start...

Page 173: ...6 Specify the required settings 7 Click OK 8 Restart the machine as necessary Turn OFF the machine wait for at least 10 seconds and turn it back ON Managing the Machine 168...

Page 174: ...For information about whether you need to restart the machine view the message on the edit screen Managing the Machine 169...

Page 175: ...a the Internet P 170 USB connection Updating from a Computer P 171 If you are in an IPv6 environment you cannot perform firmware update Use USB to re establish connection and perform the update from t...

Page 176: ...m a computer For how to perform firmware update from a computer see the User Support Tool Operation Guide included with the firmware To Put the Machine into a Firmware Update Waiting State Menu System...

Page 177: ...5 Depending on the settings selected you may need to restart the machine after initialization Menu System Management Settings Initialize Menu Select the item you want to initialize Yes Restart the mac...

Page 178: ...n of all data and machine settings including logs to the factory default values This prevents sensitive data from being leaked when replacing or disposing of the machine When the initialization proces...

Page 179: ...Setting Menu List Setting Menu List 175 Network Settings 176 Preferences 184 Timer Settings 187 Printer Settings 190 Adjustment Maintenance 192 System Management Settings 196 Setting Menu List 174...

Page 180: ...settings described in this chapter To start configuration select Menu on the Home screen Home Screen P 80 This section describes what each item in the setting menu can configure You can print the set...

Page 181: ...for saving power consumption SSID Settings Select to configure a wireless connection by specifying information including an SSID or a network key by inputting manually from the operation panel Select...

Page 182: ...or On Wireless LAN Information Select to view the current wireless LAN settings Viewing Network Settings P 43 MAC Address Wireless LAN Status Latest Error Information Channel SSID Settings Security S...

Page 183: ...tings Access Point Mode Settings Use Custom SSID Use Custom Network Key On Enter the SSID network key Apply Easy Connection via PC Start Easy Connection via PC cableless setup mode This allows you to...

Page 184: ...mputer over a network Testing the Network Connection P 38 DNS Settings Specify settings for Domain Name System DNS which provides a host name for IP address resolutions Configuring DNS P 57 DNS Server...

Page 185: ...ss addresses Setting IPv6 Addresses P 40 Off On Check Settings Stateless Address Prefix Length Use DHCPv6 Enable or disable the stateful address that is acquired via DHCPv6 Setting IPv6 Addresses P 40...

Page 186: ...specific printing protocol Configuring Printing Protocols and WSD Functions P 46 Off On WSD Settings Enable or disable automatic browsing and acquiring information for the printer by using the WSD pro...

Page 187: ...1500 SNMP Settings Specify the settings for monitoring and controlling the machine from a computer running SNMP compatible software Monitoring and Controlling the Machine with SNMP P 60 SNMPv1 Settin...

Page 188: ...SNMP Settings Acquire Printer Mngt Info from Host Select Off or On Dedicated Port Settings Enable or disable the dedicated port The dedicated port is used when printing from the computer and when brow...

Page 189: ...ast the difference between the light and dark parts of the display to suit the installation location of the machine Five Levels Menu Preferences Display Settings Contrast Adjust the contrast Invert Sc...

Page 190: ...ay Time Specify the interval in seconds at which two different messages are alternately displayed 1 to 2 to 5 sec Menu Preferences Display Settings Message Display Time Enter a number for the interval...

Page 191: ...anguage Select a language Remote UI Language Select the display language used for the Remote UI screens Chinese Simplified Chinese Traditional English French German Italian Japanese Korean Portuguese...

Page 192: ...Settings Specify date and time settings including the date format and the 12 or 24 hour clock display setting Date Format Select the date format order of year month and day YYYY MM DD MM DD YYYY DD M...

Page 193: ...ld regulates clocks and time The correct UTC time zone setting is required for Internet communications Daylight Saving Time Settings Enable or disable daylight saving time If daylight saving time is e...

Page 194: ...s not performed in the following cases The setting menu is displayed The machine is processing data such as when printing documents An error message is displayed and the Alarm indicator is blinking Ho...

Page 195: ...s effective in some specific cases such as when printing from UNIX or other operating system that does not support printer drivers Action When Paper Size Mismatch Set whether printing goes ahead if a...

Page 196: ...Error Diffusion Print Quality You can change settings related to print quality Toner Save You can save toner consumption when printing from a mobile device Select On when you want to check the layout...

Page 197: ...cial Processing If the print results on special types of paper are not satisfactory the following settings may improve the quality of the printouts Special Printing Mode U Sometimes toner appears spla...

Page 198: ...nt Maintenance Special Processing Special Printing Mode G On Special Printing Mode Q Printed images may be faint when they are printed on rough surface paper In such cases setting this to On may impro...

Page 199: ...t In such cases setting this to On may improve the quality of the printout Off On Menu Adjustment Maintenance Special Processing Special Printing Mode T On Printed images or text may be blurred when y...

Page 200: ...n Slightly Thick Thick Menu Adjustment Maintenance Special Processing Select Line Width Select the line width Clean Fixing Assembly Clean the fixing assembly after the toner cartridge or the drum cart...

Page 201: ...P 201 Initialize All Data Settings P 201 Asterisks Settings marked with an asterisk may be unavailable or vary or have different defaults depending on your country or region Network Settings See Netw...

Page 202: ...disable settings for filtering packets received from devices with specified IPv4 addresses Specifying IP Addresses for Firewall Settings P 139 Inbound Filter Off On Menu System Management Settings Sec...

Page 203: ...n Select a country or region Remote UI Settings Configure settings for using the Remote UI Using the Remote UI allows you to configure machine settings from a Web browser Use Remote UI Select whether...

Page 204: ...ne to a computer Restricting the USB Connection with a Computer P 156 Off On Enable Product Extended Survey Program Enable or disable the Product Extended Survey Program a program for the machine usag...

Page 205: ...Enable or disable Google Cloud Print Registering the Machine with Google Cloud Print P 125 Enable Google Cloud Print Off On Google Cloud Print Registration Status PDL Selection Plug and Play Select a...

Page 206: ...PC Via Internet Version Information Initialize Eco Report Counter Select to restore the Eco Report Counter settings to the factory defaults Initializing Eco Report Counter P 172 Initialize Menu Selec...

Page 207: ...06 Cleaning the Fixing Assembly 207 Replacing the Toner Cartridge 208 Replacing the Drum Cartridge 212 Checking the Remaining Amount of Consumables 216 Relocating the Machine 217 Viewing the Counter V...

Page 208: ...g how to clean the machine and adjustment of print quality Basic Cleaning Regular Cleaning P 205 Replacing Consumables Replacing the Toner Cartridge P 208 Replacing the Drum Cartridge P 212 Checking t...

Page 209: ...Adjusting and Managing the Machine Relocating the Machine P 217 Viewing the Counter Value P 219 Printing Reports and Lists P 220 Maintenance 204...

Page 210: ...prevent deterioration in printing quality and to ensure that you use it safely and easily Where to Clean Exterior of the machine and ventilation slots Cleaning the Exterior P 206 Internal fixing asse...

Page 211: ...power outlet When you turn OFF the machine data that is waiting to be printed is deleted 2 Clean the exterior of the machine and the ventilation slots Use a soft well wrung out cloth dampened with wat...

Page 212: ...paper Set the paper in the drawer before performing the following procedure Loading Paper P 87 Cleaning consumes the toner cartridge and the drum cartridge Make sure that there is sufficient amount re...

Page 213: ...ner cart is recommended This message notifies you that the toner cartridge needs to be replaced soon Make sure that you have a replacement toner cartridge ready Replace the toner cartridge if you see...

Page 214: ...instructions on the replacement procedure are displayed on the screen See the on screen instructions as well as the following procedure 1 Remove the output cover 2 Close the paper stopper and then ope...

Page 215: ...the toner left in the toner cartridge to leak Remove the toner cartridge gently at the same angle as the slot 5 Remove the new toner cartridge from the protective package 6 Shake the toner cartridge...

Page 216: ...8 Push back the toner handles 9 Close the toner cover 10 Replace the output cover LINKS Consumables P 222 Maintenance 211...

Page 217: ...e needs to be replaced soon Make sure that you have a replacement drum cartridge ready Replace the drum cartridge if you see this message before you start to print a large job When this message is dis...

Page 218: ...nsumable Press and hold the Back key On the Output Report screen print the consumables status report to find out the cartridge name Printing Reports and Lists P 220 When Printouts are Poor in Quality...

Page 219: ...m cartridge Also make sure to avoid applying shocks to the drum cartridge such as by hitting it against something Doing so may cause the toner left in the drum cartridge to leak Remove the drum cartri...

Page 220: ...times as shown below to evenly distribute the toner inside the drum cartridge and then place it on a flat surface 6 Replace the drum cartridge 7 Close the toner cover 8 Replace the output cover LINKS...

Page 221: ...er Cartridge Displays the amount remaining in the toner cartridges Amount Remaining in Drum Cartridge Displays the amount remaining in the drum cartridges The displayed amount remaining in the toner c...

Page 222: ...t the cables and cord from the machine in numerical order as in the illustration below Whether the cables with are connected depends on your environment Power plug Power cord USB cable 3 When transpor...

Page 223: ...g Main Unit P 273 Hold the lift handles and lift up the machine 6 Carefully place the machine at the new installation site For information about how to install the machine after relocating it see Gett...

Page 224: ...k total for the number of pages used for printouts The number of printouts includes printouts of the list as well as printouts of data from computers Status Monitor Device Information Check Counter Ch...

Page 225: ...type of paper displayed on the screen is loaded in the machine OK Yes Printing Reports on the Usage Status of the Machine You can print the following machine status reports Eco Report You can check th...

Page 226: ...Menu Output Reports Consumables Status Report Check that the size and type of paper displayed on the screen is loaded in the machine OK Yes Maintenance 221...

Page 227: ...es Supplied Toner Cartridges The average yield and the weight of the toner cartridges that come with the machine are shown below Average yield 2 500 sheets Weight Approx 0 2 kg Replacement Toner Cartr...

Page 228: ...ment Drum Cartridges For optimum print quality using Canon genuine drum cartridges is recommended Canon Genuine Drum Cartridge Average yield and weight of drum cartridge Canon Drum Cartridge 050 Avera...

Page 229: ...has a short lifetime since its purpose is simply to activate the replacement drum cartridge Therefore it is recommended to purchase a new toner cartridge and have it ready for replacement When replac...

Page 230: ...ting Results Are Not Satisfactory 237 Paper Creases or Curls 245 Paper Is Fed Incorrectly 247 A Message or a Number Starting with an Error Code Is Displayed 248 Countermeasures for Each Message 249 Co...

Page 231: ...r the paper creases or curls When You Cannot Print Properly P 235 A Message or a Number Starting with an Error Code is Displayed This section describes how to take action when a message or error code...

Page 232: ...Troubleshooting 227...

Page 233: ...the machine is connected correctly When connecting the machine to a wireless LAN check whether the Wi Fi icon appears on the screen If the Wi Fi icon is not displayed the machine is not connected to t...

Page 234: ...es are incorrectly entered the Remote UI cannot be displayed In that case you need to use the operation panel to set IPv4 Address Filter or IPv6 Address Filter to Off Restricting Communication by Usin...

Page 235: ...e host name even if connecting to the devices that are on the network that is connected to the machine If a DNS server is located on a network that is connected to the machine and the information abou...

Page 236: ...connection refusal is activated The WEP key that was automatically generated hexadecimal is selected The stealth mode is activated A function in which the wireless router refuses the connection if th...

Page 237: ...to the print server If you are not sure contact the server administrator Is Network discovery enabled Enabling Network discovery P 288 You cannot connect to a shared printer On the network does the m...

Page 238: ...is connected to a wireless LAN are the computer and this machine using the same wireless LAN router SSID If they are different reset the wireless LAN connection settings of this machine Viewing Netwo...

Page 239: ...nt server check the connection between the print server and your computer Problem with the Print Server P 232 Disable security software and other resident software Reinstall the printer driver Install...

Page 240: ...with Image Quality Printing Results Are Not Satisfactory P 237 Smudge Marks Appear on the Edge of Printouts P 237 Smudges Appear on Printouts P 237 Afterimages Appear in Blank Areas P 238 Toner Smudg...

Page 241: ...nnot Be Read P 244 Problems with Printout Paper Paper Creases or Curls P 245 Paper Creases P 245 Paper Curls P 245 Problems with Paper Feed Paper Is Fed Incorrectly P 247 Printouts Are Skewed P 247 Pa...

Page 242: ...tom occurs if a margin is set to none in the printer driver A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine Make sure...

Page 243: ...lifetime depending on the use environment or the deterioration of materials inside the drum cartridge Replacing the Drum Cartridge P 212 Toner Smudges and Splatters Appear Are you using appropriate pa...

Page 244: ...P 275 Loading Paper P 87 Specifying Paper Size and Type P 95 Are you using paper containing much paper dust Using paper containing much paper dust may result in a faded or streaky printout Setting Spe...

Page 245: ...g low Check how much the amount remaining in the drum cartridge is left and replace the drum cartridge as necessary Regardless of the amount remaining in the drum cartridge the drum cartridge may reac...

Page 246: ...ity Are you using the machine in an environment with high humidity Change the setting for Special Printing Mode T Setting this item to On may solve the problem Special Processing P 192 Printed images...

Page 247: ...n may solve the problem Special Processing P 192 A desirable effect may not be attained even with these settings applied Is the machine installed in the appropriate environment Install the printer in...

Page 248: ...rum cartridge as necessary Regardless of the amount remaining in the drum cartridge the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materi...

Page 249: ...Cleaning the Fixing Assembly P 207 Printed Barcode Cannot Be Read Are you trying to read a small barcode or one with thick lines Enlarge the barcode Changing the Select Line Width setting may solve th...

Page 250: ...ck usable paper and replace with appropriate paper Available Paper P 275 Loading Paper P 87 Paper Curls Are you using appropriate paper Check usable paper and replace with appropriate paper Also speci...

Page 251: ...side to print on front side back side In rare cases the symptom may become worse depending on the paper If this occurs change the side to print on back to the previous side Are you using paper that h...

Page 252: ...gether Is paper loaded correctly Fan the paper stack thoroughly so that paper is not stuck together Check whether paper is loaded correctly Loading Paper P 87 Check whether the number of sheets of pap...

Page 253: ...layed 27WS 050 When a message appears on the machine s display or a number error code prefixed with appears see the following sections to check the solution Countermeasures for Each Message P 249 Coun...

Page 254: ...e Canon Customer Help Center Replacing the Drum Cartridge P 212 You might not be using a Canon genuine drum cartridge We recommend Canon genuine drum cartridges as replacement drum cartridges Consumab...

Page 255: ...the temperature of the fixing assembly falls the message will disappear Could not connect for Access Point Mode connection Connection in Access Point Mode failed due to an error Wait a few moments an...

Page 256: ...ld not connect using the wireless LAN for wireless LAN communication Wireless LAN communication failed due to an error Wait for a while and set again If you still cannot get connection turn OFF the ma...

Page 257: ...stem Change the WEP authentication method to Shared Key at the wireless router and connect again For more information about how to change see the instruction manuals for your networking devices or con...

Page 258: ...eless setup mode started Press the Back key to return to the previous screen and then try Easy Connection via PC again Google Cloud Print not avail Server auth err Cloud Print could not perform server...

Page 259: ...drum cartridge Replacing the Drum Cartridge P 212 Maximum number of wireless devices connected w Direct Connection has been reached To connect other devices terminate some of current connections The...

Page 260: ...size Match the paper size setting specified in Paper Settings for Mobile Print and the size of the paper that is actually loaded To use the loaded paper Change the setting of Paper Settings for Mobil...

Page 261: ...ls for your networking devices or contact your manufacturer Toner Cart Life End Replace the toner cartridge The toner cartridge has reached the end of its lifetime Replace the toner cartridge with a n...

Page 262: ...ed into an outlet firmly 853 A document could not be printed because its data size exceeded the machine s upper processing capability The machine may not be able to print documents with many pages Red...

Page 263: ...o prevent them from becoming jammed If paper jams repeatedly Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine Check that the paper is appropriate...

Page 264: ...next step 1 Remove the output cover 2 Close the paper stopper and then open the toner cover 3 Remove the drum cartridge Do not shake or tilt the drum cartridge Also make sure to avoid applying shocks...

Page 265: ...hine 1 Gently pull out the paper Hold both edges of the paper pull the leading edge of the paper down and then pull it out 6 Check whether paper is jammed in the drawer 1 Remove the paper cover 2 Remo...

Page 266: ...ad the paper 5 Replace the paper cover 7 Insert the drum cartridge 8 Close the toner cover The paper jam message disappears and the machine is ready to print 9 Replace the output cover Troubleshooting...

Page 267: ...Troubleshooting 262...

Page 268: ...the machine yourself it may not be covered by warranty When Contacting Canon When contacting us have the following information ready Product name LBP913w Dealer where you purchased the machine Detail...

Page 269: ...o Much More 270 Specifications 272 Main Unit 273 Available Paper 275 Printer Functions 277 Management Functions 278 System Environment 279 Network Environment 280 Manuals and Their Contents 281 Using...

Page 270: ...ncing the Manual of This Machine See the first of the following sections when you want to be sure of the kinds of the manuals describing the functions of the machine and how to operate the machine Whe...

Page 271: ...Third Party Software 27WS 057 For information related to third party software click the following icon s Appendix 266...

Page 272: ...tips for leveraging the features of the machine by category You can make use of the features according to your intended purposes and operating environment Going Green and Saving Money P 268 Improving...

Page 273: ...r by setting the machine to enter sleep mode automatically whenever it has not been used for a while You don t need to turn OFF the power each time but you can still have the machine minimize its powe...

Page 274: ...eye on the machine s status with an intuitive easy to understand Web browser interface that you ll master immediately Save your time and energy for things other than taking care of the machine Managin...

Page 275: ...Even in environments without a wireless LAN router you can connect to the machine with a mobile device wirelessly and directly PCless quick and easy An even broader range of possibilities for work pla...

Page 276: ...ther and be ready to go before you know it Enjoy the kind of clutter free and easy to use document system that you can only get from wireless Compatible with IEEE 802 11b g n for stress free wireless...

Page 277: ...for product improvement or future release Machine Specifications Main Unit P 273 Available Paper P 275 Functional Specifications Printer Functions P 277 Management Functions P 278 Environment To Use...

Page 278: ...eed Number of Tones 256 Acceptable Paper Stock Paper Sizes Max 215 9 mm x 355 6 mm Min 76 2 mm x 127 0 mm Paper Weight 60 g m to 163 g m Paper Type Available Paper P 275 Warm Up Time 1 After Powering...

Page 279: ...itions under which the machine is being used 2Print speed is measured based on internal testing using A4 size paper printed with 100 print ratio to original on one sided paper Internal testing involve...

Page 280: ...mm Oficio Mexico 215 9 mm x 341 0 mm Envelope Monarch 98 4 mm x 190 5 mm Envelope No 10 COM10 104 7 mm x 241 3 mm Envelope DL 110 0 mm x 220 0 mm Envelope C5 162 0 mm x 229 0 mm Letter Government 203...

Page 281: ...g m Bond 2 105 to 163 g m Labels 2 Envelope Envelope H 3 Index Card 121 to 163 g m 1When using paper of 121 to 163 g m with Heavy 2 specified select this paper type if toner is not fully fixed and th...

Page 282: ...n Main Unit P 273 Resolution Data Processing 600 dpi x 400 dpi 600 dpi x 600 dpi Page Description Language PDL UFR II LT Protocol Supported TCP IP LPD Port9100 IPP IPPS WSD Resident Fonts None Interfa...

Page 283: ...2 1024 bits 2048 bits 4096 bits ECDSA P256 P384 P521 Certificate signature algorithm RSA SHA1 3 SHA256 SHA384 4 SHA512 4 MD2 5 MD5 5 ECDSA SHA1 3 SHA256 SHA384 SHA512 1Requirements for the certificate...

Page 284: ...later iOS Safari Android Chrome System Requirements for the User s Guide Windows Internet Explorer 9 and later Microsoft Edge Firefox Firefox ESR Chrome 2 macOS Safari Firefox Chrome 2 Linux Firefox i...

Page 285: ...EE 802 11b Modulation system DS SS IEEE 802 11g Modulation system OFDM method IEEE 802 11n Modulation system OFDM method Frequency Range 2 412 GHz to 2 472 GHz Maximum Radio Frequency Power 15 9 dBm C...

Page 286: ...describes basic setup procedures from removing the packing materials to setting up the machine User s Guide This Manual This manual describes all the functions of the machine in a manual that is view...

Page 287: ...the User s Guide Viewing User s Guide P 286 Specifying How the Appearance of the User s Guide Looks You can change the character size used in the User s Guide and switch the screen layout to fit to t...

Page 288: ...table of contents is displayed each click on switches between hiding and showing the display When the search display is shown each click on switches between hiding and showing the display Click to se...

Page 289: ...the corresponding page To return to the previous page click Back on your Web browser Click to display the hidden detailed descriptions Click to close the detailed descriptions Click to return to the p...

Page 290: ...blank Also you can only search for pages containing an exact phrase by enclosing the keywords in double quotation marks Search result Displays the search results of the pages that contain the specifi...

Page 291: ...that must not be performed Read these items carefully and make sure not to perform the described operations Indicates operational requirements and restrictions Be sure to read these items carefully to...

Page 292: ...ding on the model or operating system you are using the appearance of the displays used in this manual may slightly differ from the actual displays Also the appearance of drivers and software may diff...

Page 293: ...w devices and printers Windows 8 1 Server 2012 R2 Right click Start select Control Panel View devices and printers Windows 10 select Windows System Control Panel Hardware and Sound Devices and Printer...

Page 294: ...lect Control Panel View network status and tasks Change advanced sharing settings select Turn on network discovery under Network discovery Displaying Shared Printers in the Print Server 1 Open Windows...

Page 295: ...the lower left corner of the screen Run Enter D MInst exe click OK Windows 8 1 Server 2012 R2 Right click Start Run Enter D MInst exe click OK Windows 10 Enter D MInst exe in the search box click D M...

Page 296: ...or 64 bit Windows follow the procedure below 1 Display Control Panel Windows Vista 7 Server 2008 Start select Control Panel Windows 8 Server 2012 Right click the lower left corner of the screen selec...

Page 297: ...rver 2008 Double click System 3 Check the bit architecture For 32 bit versions 32 bit Operating System is displayed For 64 bit versions 64 bit Operating System is displayed Checking the Printer Port 1...

Page 298: ...and the computer are on the same subnet then the connection will be maintained You do not need to add a new port If it is Standard TCP IP Port you need to add a new port Configuring Printer Ports P 4...

Page 299: ...irectional support check box is selected Checking the SSID to Which Your Computer is Connected If your computer is connected to a wireless LAN network click or in the system tray to display the SSID o...

Page 300: ...that you use Print Windows 10 Tap or click Print on the application The driver that you use Print If you print using this method only a limited number of print settings are available If the message T...

Page 301: ...chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for Cadmium except for the exemptions set in Schedule II of the Rule D...

Page 302: ...as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This...

Page 303: ...to remain under this license does not apply to any document created using the fonts or their derivatives DEFINITIONS Font Software refers to the set of files released by the Copyright Holder s under t...

Page 304: ...sion except to acknowledge the contribution s of the Copyright Holder s and the Author s or with their explicit written permission 5 The Font Software modified or unmodified in part or in whole must b...

Page 305: ...and respective License terms below for more detail and corresponding license conditions Table of Software Names of Software Terms and Conditions of the License See Page bldimake 2 FreeType 3 snmp 8 In...

Page 306: ...tions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND...

Page 307: ...cts thus the FreeType font engine the test programs documentation and makefiles at the very least This license was inspired by the BSD Artistic and IJG Independent JPEG Group licenses which all encour...

Page 308: ...oftware are copyright year The FreeType Project www freetype org All rights reserved Please replace year with the value from the FreeType version you actually use Legal Terms 0 Definitions Throughout...

Page 309: ...MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJE...

Page 310: ...nor you shall use the name of the other for commercial advertising or promotional purposes without specific prior written permission We suggest but do not require that you use one or more of the foll...

Page 311: ...library and distribution If you are looking for support start in this list if you haven t found anything to help you in the documentation o freetype devel nongnu org Discusses bugs as well as engine...

Page 312: ...SEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTIOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE US...

Page 313: ...ryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory applica...

Page 314: ...n notice appear in supporting documentation and that the name of CMU and TGV not be used in advertising or publicity pertaining to distribution of the software without specific written prior permissio...

Page 315: ...ded in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY...

Page 316: ...12 JPEG this software is based in part on the work of the Independent JPEG Group...

Page 317: ...ute this software is freely granted provided that this notice is preserved copysignf c Copyright c 1993 by Sun Microsystems Inc All rights reserved math_private h Copyright c 1993 by Sun Microsystems...

Page 318: ...xercising permissions granted by this License Source form shall mean the preferred form for making modifications including but not limited to software source code documentation source and configuratio...

Page 319: ...Object form 3 Grant of Patent License Subject to the terms and conditions of this License each Contributor hereby grants to You a perpetual worldwide non exclusive no charge royalty free irrevocable e...

Page 320: ...tional terms or conditions Notwithstanding the above nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributio...

Page 321: ...tach the following boilerplate notice with the fields enclosed by brackets replaced with your own identifying information Don t include the brackets The text should be enclosed in the appropriate comm...

Page 322: ...contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS AS IS AND ANY EXPR...

Page 323: ...ials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www opens...

Page 324: ...E OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim...

Page 325: ...yptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Window...

Page 326: ...22 derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence...

Page 327: ...ll be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCH...

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