Size/Settings Mismatch
The size of the paper loaded in the machine does not match that set on the operation panel or printer driver.
Match the Size of the Loaded Paper with the Paper Size Setting.
When Using the Loaded Paper
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Change the paper size setting on the operation panel to match the size of the loaded paper.
Setting the Paper Size and Type for the Paper Drawer(P. 95)
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When printing from a computer, change the paper size setting on the printer driver to match the size of
the loaded paper. Printing from a Computer(P. 115)
When Reloading Paper
Load paper of the size set on the operation panel or printer driver. Loading Paper(P. 87)
Check That the Paper Guides Are Not Too Loose or Too Tight.
The authentication server certificate has expired.
The server certificate sent from the RADIUS server has expired.
Check the Expiry Date of the RADIUS Server.
The authentication server certificate is incorrect.
A CA certificate that supports the certificate of the authentication server is not registered to the machine.
Check the certificate information of the authentication server, and register a supported CA certificate.
Registering a Key and Certificate or CA Certificate Obtained from an Issuing Authority(P. 163)
Use Remote UI to set info. necessary for authentication.
The authentication method or authentication information of IEEE 802.1X is not set correctly.
Check the IEEE 802.1X Setting, and Set This Correctly.
Check the following, and change the setting, as needed. Setting IEEE 802.1X(P. 155)
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The login name is specified correctly.
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At least one of the following checkboxes is selected: [Use TLS], [Use TTLS], and [Use PEAP].
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When using TLS, a key and certificate are registered.
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When using TTLS or PEAP, the user name and password are set correctly.
Troubleshooting
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Summary of Contents for imageCLASS LBP121dn
Page 1: ...imageCLASS LBP122dw LBP121dn User s Guide USRMA 7917 00 2023 02 en Copyright CANON INC 2023 ...
Page 7: ...Notice 358 Trademarks and Copyrights 359 Third party Software 361 VI ...
Page 47: ... Shared Key Encryption for WPA WPA2 TKIP AES CCMP IEEE 802 1X Authentication Setting Up 40 ...
Page 65: ... The settings are applied Setting Up 58 ...
Page 100: ...Paper with logo in landscape orientation Basic Operations 93 ...
Page 105: ... The custom paper is registered Basic Operations 98 ...
Page 138: ...6 Log out from Remote UI Linking with Mobile Devices 131 ...
Page 159: ...8 Log out from Remote UI Security 152 ...
Page 207: ... Off On Settings Menu Items 200 ...
Page 250: ... Off On Settings Menu Items 243 ...
Page 284: ... When you select On the printing speed may decrease Troubleshooting 277 ...
Page 353: ...Manual Display Settings 95LW 08H Appendix 346 ...