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Canon EOS Rebel T6 W, Instruction Manual

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Canon EOS Rebel T6 W Instruction Manual Download Page 93

93

Responding to Error Messages

What to check on the camera

On the camera, does the DNS server’s IP address setting 
match the server’s actual address?

Set the IP address to [

Manual setting

]. Then, on the camera, set 

the IP address that matches the address of the DNS server used 
(p.103, 108).

What to check on the DNS server

Is the power of the DNS server on?

Turn on the DNS server.

Are the DNS server settings for IP addresses and the 
corresponding names correct?

On the DNS server, make sure IP addresses and the 
corresponding names are entered correctly.

Is the DNS server working correctly?

Check the DNS server settings to make sure the server is working 
correctly as a DNS server.

If applicable, ask your network administrator to ensure that the 
DNS server is available.

What to check on the network as a whole

Does your network include a router or similar device that 
serves as a gateway?

If applicable, ask your network administrator for the network 
gateway address and enter it on the camera (p.103, 108).

Make sure that the gateway address setting is correctly entered on 
all network devices, including the camera.

22:  No response from DNS server

Summary of Contents for EOS Rebel T6 W

Page 1: ...Wireless Function Instruction Manual EOS REBEL T6 W EOS 1300D W E INSTRUCTION MANUAL ...

Page 2: ... the latest firmware Introduction What You Can Do Using the Wireless Functions CANON iMAGE GATEWAY 3 Send images to a Web service 1 Connect to a smartphone 2 Save images to Canon Connect Station CANON iMAGE GATEWAY Web services are not supported in certain countries and areas For information on supported countries and areas refer to the Canon Web site www canon com cig ...

Page 3: ...ct Station p 37 Connect the camera to Connect Station sold separately wirelessly to save images 3 m Send images to a Web service p 61 Share images with family and friends or share images using a range of Web services via CANON iMAGE GATEWAY an online photo service for Canon users free registration required This camera supports NFC which enables you to set up a connection between the camera and a s...

Page 4: ...ccess point Structure of This Manual Easy Connection 1 Wi Fi Connection 2 q Smartphone Connect Station q Smartphone m Web service Nickname Registration and Basic Operations Chapter 1 Read these first Hereafter read the required pages according to the device to be connected and connection method Easy Connection to a Smartphone Chapter 2 Easy Connection to Connect Station Chapter 3 Wi Fi Connection ...

Page 5: ...ation 9 Easy Connection to a Smartphone 19 Easy Connection to Connect Station 37 Wi Fi Connection to a Smartphone 41 Wi Fi Connection to a Web Service 61 Checking and Operating Connection Settings 83 Troubleshooting Guide 89 Reference 105 1 2 3 4 5 6 7 8 ...

Page 6: ...ection Method 20 Connecting Automatically with the NFC Function 21 Connecting with Easy Connection 24 Operating the Camera Using a Smartphone 28 Reconnecting 30 Easy Image Transfer Using the NFC Function 32 Easy Connection to Connect Station 37 Saving Images 38 Wi Fi Connection to a Smartphone 41 Checking the Type of Access Point 42 Connecting via WPS PBC Mode 43 Connecting via WPS PIN Mode 45 Con...

Page 7: ...lly 71 Sending Images to a Web Service 76 Reconnecting 80 Registering Multiple Connection Settings 81 Checking and Operating Connection Settings 83 Checking Changing or Deleting Connection Settings 84 Clearing Wi Fi Function Settings 87 Troubleshooting Guide 89 Responding to Error Messages 90 Troubleshooting Guide 100 Wireless Function Notes 101 Checking Network Settings 103 Reference 105 Setting ...

Page 8: ... displayed on the LCD monitor are also used in this manual when discussing relevant operations and functionality p Reference page numbers for more information Warnings to prevent potential problems during operation Supplemental information Conventions Used in this Manual Note that Canon cannot be held liable for any loss or damage from erroneous wireless communication settings for using the camera...

Page 9: ...9 1 Preparation and Basic Operation This chapter describes how to register a nickname for identification necessary for using the camera s wireless functions and the basic operations ...

Page 10: ...ice Be sure to set a nickname as otherwise you cannot set the wireless functions 1 Select Wi Fi NFC Under the 53 tab select Wi Fi NFC then press 0 2 Select Enable Press the Z key to select Enable then press 0 When this setting is selected for the first time a screen to register a nickname is displayed Press 0 and proceed to step 3 Registering a Nickname ...

Page 11: ...characters between 1 to 10 characters in length 4 Exit the setting When you are finished press the M button Select OK on the confirmation dialog and press 0 to return to the menu screen The nickname can be changed later from the General sett screen p 88 By default the camera name will be displayed for the nickname ...

Page 12: ...enter it You can check how many characters you have entered and how many more can be entered by referring to on the upper right of the screen Deleting a character Press the L button to delete one character Finishing the text entry Press the M button to confirm what you have entered and exit If a confirmation dialog is displayed select OK to exit Canceling the text entry Press the B button to cance...

Page 13: ...ble then press 0 When a nickname for identification is not registered a registration screen is displayed See page 10 to register a nickname Wi Fi function under the 53 tab is now selectable When it is set to Enable all connections via the DIGITAL and HDMI terminals will be disabled Eye Fi trans will be set to Disable 3 Select Wi Fi function Under the 53 tab select Wi Fi function then press 0 Basic...

Page 14: ...ge 16 Set to Enable to enable the selection of Wi Fi function under the 53 tab When the use of electronic devices and wireless devices is prohibited such as on board airplanes or in hospitals set it to Disable When it is set to Enable you cannot use the camera by connecting it to Connect Station a computer printer GPS receiver TV set or other device with a cable p 15 When you want to prioritize th...

Page 15: ...interface cable or HDMI cable is disabled Set 53 Wi Fi NFC to Disable before connecting a cable When the camera is connected to Connect Station a computer printer GPS receiver TV set or any other device via a cable settings for Wi Fi NFC cannot be changed Disconnect the cable before changing any settings Cards If there is no card in the camera it cannot be connected wirelessly Additionally for m t...

Page 16: ...unction follow the steps below to set the camera s NFC setting 1 Select Wi Fi NFC Under the 53 tab select Wi Fi NFC then press 0 2 Add X to Allow NFC connections Displayed when Wi Fi NFC is set to Enable Press the B button to add or remove X Add X then press 0 When a nickname for identification is not registered a registration screen is displayed p 10 NFC Function What is NFC NFC Near Field Commun...

Page 17: ...a cannot be connected to other NFC enabled cameras or printers using the NFC function A connection cannot be established using the NFC function while shooting with the camera or when the Mode Dial is set to k To connect the camera to a smartphone using the NFC function the smartphone s Wi Fi function and NFC function must be enabled A connection can be established even when the camera s power is i...

Page 18: ...refer to the download site of Camera Connect When an NFC enabled smartphone is touched to the camera before installing Camera Connect the download screen of Camera Connect will be displayed on the smartphone Interface or functions of the camera and Camera Connect are subject to change for firmware update of the camera or application update of Camera Connect iOS Android etc In such a case features ...

Page 19: ... the camera to take a picture or change camera settings using a smartphone Send images to a smartphone from the camera This section explains how to connect the camera directly to a smartphone Install Camera Connect on the smartphone before setting up a connection p 18 To connect using a Wi Fi access point see Chapter 4 p 41 The camera cannot be connected to a smartphone when the Mode Dial is set t...

Page 20: ... with the p mark even if they are NFC enabled if you do not know whether your smartphone is NFC enabled contact the manufacturer of the smartphone Connection Method A connection may not be established with the NFC function even if the smartphone is NFC enabled In such a case establish a connection using the procedure in Connecting with Easy Connection p 24 or Wi Fi Connection to a Smartphone p 41 ...

Page 21: ...ion refer to the smartphone s instruction manual 1 Enable the NFC function on the camera and smartphone p 16 2 Touch a smartphone to the camera If an image is being played back on the camera press the x button to end the playback Touch the p mark on the smartphone to that on the camera so that they come into contact with each other When a message indicating the connection is displayed on the camer...

Page 22: ... page 58 to set them The camera s k lamp will light up in green Select OK and press 0 After a message is displayed the camera s LCD monitor will turn off The main window of Camera Connect will be displayed on the smartphone 4 Operate the camera using Camera Connect Perform further operations using Camera Connect See page 28 The settings for connecting to a smartphone are now complete The device na...

Page 23: ...ng the position or rotating horizontally Another application on the smartphone may start depending on how you touch Check the position of the p mark then touch again When touching the smartphone to the camera do not leave anything between the camera and smartphone In addition when a case is attached to the camera or smartphone communication may not be possible via NFC function The camera cannot be...

Page 24: ...equired For details refer to the smartphone s instruction manual 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function 2 Select q Select q Connect to smartphone and press 0 The camera s k lamp will blink 3 Select Easy connection Select Easy connection and press 0 Select OK and press 0 to go to the next screen Connecting with Easy Connection Operation on the Ca...

Page 25: ...nter the encryption key displayed on the camera s LCD monitor 5 Start Camera Connect on the smartphone When the Waiting to connect screen is displayed on the camera s LCD monitor start Camera Connect on the smartphone Operation on the Smartphone 1 Camera s screen Smartphone s screen sample Encryption key password SSID network name When connecting by selecting Easy connection _Canon0A is displayed ...

Page 26: ...shed the screen on the left will appear on the camera s LCD monitor To specify viewable images press the B button See step 5 on page 58 to set them Select OK and press 0 The camera s k lamp will light up in green After a message is displayed the camera s LCD monitor will turn off The main window of Camera Connect will be displayed on the smartphone Operation on the Camera 2 The device name set on ...

Page 27: ...Camera Connect See page 28 The settings for connecting to a smartphone are now complete Operation on the Smartphone 2 To register multiple connection settings see page 60 You can check or change the device name on the setting screen of Camera Connect While connected the camera s auto power off does not function ...

Page 28: ...amera can be viewed Images stored in the camera can be saved on a smartphone Operations such as deletion can be performed on images stored in the camera Remote shooting The camera s Live View image can be viewed using a smartphone You can shoot using remote operation Camera settings Camera settings can be changed v Settings button Use this button to access various settings for Camera Connect Opera...

Page 29: ...not be saved to a smartphone If you send RAW images to a smartphone the high ISO speed noise reduction effect of saved images on the smartphone may become smaller Therefore if you shoot RAW images setting the image recording quality to 1 73 is recommended The connection will also be terminated if you turn the Mode Dial or open the card slot battery compartment cover If you send RAW images to a sma...

Page 30: ...i Fi NFC to Enable then select Wi Fi function 2 Select q Select q Connect to smartphone and press 0 3 Select Connect When settings for multiple connection destinations are registered select Choose set select the connection destination then connect to the destination Select Connect and press 0 On the confirmation dialog select OK Reconnecting ...

Page 31: ...to connect to the camera 5 Start Camera Connect on the smartphone A connection will be established If you do not know the SSID of the camera when reconnecting select Review change settings in step 3 to check it p 85 With NFC connection or when connecting by selecting Easy connection _Canon0A is displayed at the end of the SSID ...

Page 32: ...setting and NFC antenna position refer to the smartphone s instruction manual 1 Enable the NFC function on the camera and smartphone p 16 2 Play back the image Press the x button to play back images 3 Touch a smartphone to the camera Touch the p mark on the smartphone to that on the camera so that they come into contact with each other When a message indicating the connection is displayed on the c...

Page 33: ...t an image to send Press the Y Z keys to select an image to send then press 0 By pressing the Hy button you can switch to the index display and select an image 2 Select Send img shown To select a size at which to send the image select Resize image and press 0 Select Send img shown and press 0 to send the image displayed When the transfer is complete the screen for step 1 will reappear To send anot...

Page 34: ...which to send the images select Resize image and press 0 Select Send selected and press 0 3 Select the images to send Press the Y Z keys to select the image to send then press the W X keys A checkmark X will be displayed on the upper left of the screen By pressing the Hy button you can select images from a three image display After selecting the images to send press the Q button to send them Sendi...

Page 35: ...elect Resize image Set it if necessary On the displayed screen select an image size then press 0 5 Select Send The selected images will be sent When the transfer is complete the screen for step 1 will reappear To send other images repeat steps 1 to 5 ...

Page 36: ...igh ISO speed noise reduction effect of saved images on the smartphone may become smaller Therefore if you shoot RAW images setting the image recording quality to 1 73 is recommended You can cancel the image transfer by selecting Cancel during the transfer You can select up to 50 files at a time While connected disabling the smartphone s power saving function is recommended Settings for image tran...

Page 37: ...eparately is a device that allows you to import captured still photos and movies for viewing on your TV set smartphone etc or sharing them over a network You can easily save still photos and movies to Connect Station by holding this camera close to Connect Station ...

Page 38: ...n hold the camera s p mark close to the Connect Station s NFC connect point When a message indicating the connection is displayed on the camera s LCD monitor and Connect Station responds move the camera away from Connect Station When a connection is established Connect Station checks the images on the memory card then saves only the unsaved images The camera s k lamp will light up in green 3 Termi...

Page 39: ...ith the camera When holding the camera close to Connect Station do not leave anything between the camera and Connect Station In addition when a case is attached to the camera communication may not be possible via NFC function If the camera and Connect Station are moved too far away from each other while saving images saving may take time or the connection may be terminated If the camera s battery ...

Page 40: ...40 MEMO ...

Page 41: ... followed only after the smartphone is connected to a Wi Fi access point For information about settings and configuration refer to the documentation provided with each device or contact the manufacturer When connecting with the NFC function or by selecting Easy connection see Chapter 2 p 19 For procedures to send images to an NFC enabled smartphone see page 32 The camera cannot be connected to a s...

Page 42: ...ually Perform the operations described on page 48 Access Point Encryption This camera supports the following options for Authentication and Encryption settings Therefore when connecting via an access point the encryption used by the access point must be one of the following Authentication Open system Shared key or WPA WPA2 PSK Encryption settings WEP TKIP or AES Checking the Type of Access Point I...

Page 43: ...ablish a connection In such a case try using WPS PIN mode to establish a connection Check the position of the WPS button on the access point in advance It may take approx one minute to establish a connection 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function 2 Select q Select q Connect to smartphone and press 0 The camera s k lamp will blink 3 Select Select...

Page 44: ...nt Press the access point s WPS button For details about where the button is located and how long to press it refer to the access point s instruction manual Select OK and press 0 to establish a connection with the access point When a connection with the access point is established the IP address setting screen is displayed For subsequent operations see page 51 For Camera access point mode displaye...

Page 45: ...n the surrounding area a relatively reliable connection can be established using this shared identification number It may take approx one minute to establish a connection 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function 2 Select q Select q Connect to smartphone and press 0 The camera s k lamp will blink 3 Select Select a network Select Select a network an...

Page 46: ... go to the next screen 6 Specify the PIN code at the access point At the access point specify the 8 digit PIN code displayed on the camera s LCD monitor For instructions on setting PIN codes at the access point refer to the access point s instruction manual After the PIN code is specified select OK and press 0 For Camera access point mode displayed in step 4 see page 53 ...

Page 47: ... Connect to the access point Select OK and press 0 to establish a connection with the access point When a connection with the access point is established the IP address setting screen is displayed For subsequent operations see page 51 ...

Page 48: ...Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function 2 Select q Select q Connect to smartphone and press 0 The camera s k lamp will blink 3 Select Select a network Select Select a network and press 0 Select OK and press 0 to go to the next screen Connecting to a Detected Network Manually Selecting the Access Point ...

Page 49: ...t is encrypted 3 Channel used Refresh and Manual setting Scroll down the screen in step 4 to display Refresh and Manual setting To search for access points again select Refresh To configure settings for the access point manually select Manual setting Enter the SSID using the virtual keyboard and then configure settings following the instructions displayed 1 2 3 For Camera access point mode display...

Page 50: ... a key index The Key index screen is displayed only if WEP encryption is used by the access point Select the key index number specified for the access point then press 0 Select OK and press 0 to go to the next screen 6 Select the format and the number of characters used for the key Select the format and the number of characters used for the key then press 0 Select OK and press 0 to go to the next ...

Page 51: ... you want to specify the settings manually see page 106 2 Start Camera Connect on the smartphone When the Waiting to connect screen is displayed on the camera s LCD monitor start Camera Connect on the smartphone Connecting to a Smartphone Operation on the Camera 1 Operation on the Smartphone 1 The IP address can only be set automatically in environments using DHCP servers or access points or route...

Page 52: ...nitor To specify viewable images press the B button See step 5 on page 58 to set them Press the Z key to select OK then press 0 The camera s k lamp will light up in green After a message is displayed the camera s LCD monitor will turn off The main window of Camera Connect will be displayed on the smartphone Operation on the Camera 2 The device name set on Camera Connect The MAC address of the came...

Page 53: ...now complete Camera access point mode is a connection mode for connecting the camera directly to each device In camera access point mode the following two connection methods are available Easy connection See Connecting with Easy Connection p 24 to establish a connection Manual connection See page 106 to establish a connection Operation on the Smartphone 2 Camera Access Point Mode ...

Page 54: ...amera can be viewed Images stored in the camera can be saved on a smartphone Operations such as deletion can be performed on images stored in the camera Remote shooting The camera s Live View image can be viewed using a smartphone You can shoot using remote operation Camera settings Camera settings can be changed v Settings button Use this button to access various settings for Camera Connect Opera...

Page 55: ...not be saved to a smartphone If you send RAW images to a smartphone the high ISO speed noise reduction effect of saved images on the smartphone may become smaller Therefore if you shoot RAW images setting the image recording quality to 1 73 is recommended The connection will also be terminated if you turn the Mode Dial or open the card slot battery compartment cover If you send RAW images to a sma...

Page 56: ...ct Connect When settings for multiple connection destinations are registered select Choose set select the connection destination then connect to the destination Select Connect and press 0 On the confirmation dialog select OK 4 Activate the smartphone s Wi Fi function If the connection destination has been changed connect to the same access point as the camera 5 Start Camera Connect on the smartpho...

Page 57: ...ab set Wi Fi NFC to Enable then select Wi Fi function 2 Select q Select q Connect to smartphone and press 0 3 Select Review change settings Select Review change settings and press 0 Specifying Viewable Images If Viewable imgs is set to any setting other than All images remote shooting is not possible When reconnecting to a smartphone check the viewable images setting before establishing a connecti...

Page 58: ...rom past days Specify viewable images on the shooting date basis Images shot up to nine days ago can be specified Select an item then press 0 When Images shot in past days is selected images shot up to the specified number of days before the current date become viewable When a is shown for the number of days press the W X keys to specify the number of days then press 0 to confirm the selection Sel...

Page 59: ...e viewable images 1 Press the Y Z keys to select the first image to be set as viewable 2 Press 0 to display the image selection screen Select an image using the Y Z keys By pressing the Hy button you can select images from a three image display 3 Select an image and press 0 to determine the selection 4 Specify the last image to be set as viewable by the same operation Select an image shot later th...

Page 60: ...Select Choose set Select Choose set and press 0 4 Select SET not configured Select SET not configured and press 0 The connection settings screen is displayed Follow the procedures displayed to complete the connection settings Registering Multiple Connection Settings You can register up to three connection settings in addition to the connection settings added via the NFC function To delete settings...

Page 61: ...61 5 Wi Fi Connection to a Web Service You can register various Web services on the camera and send images stored in the camera to them ...

Page 62: ...Y Web services are not supported in certain countries and areas For information on supported countries and areas refer to the Canon Web site www canon com cig To use CANON iMAGE GATEWAY you must be able to connect to the Internet An account with an internet service provider is necessary browser software needs to be installed and a line connection must be completed For information on browser e g Mi...

Page 63: ...p as a CANON iMAGE GATEWAY member free of charge If you are already a member proceed to step 3 3 Connect the camera and computer with an interface cable Before connection set 53 Wi Fi NFC to Disable 4 Start EOS Utility on the computer log in to CANON iMAGE GATEWAY then configure the camera s settings to enable access to Web services For details refer to the EOS Utility Instruction Manual 5 Disconn...

Page 64: ...tected network manually Perform the operations described on page 71 Access Point Encryption This camera supports the following options for Authentication and Encryption settings Therefore the encryption used by the access point must be one of the following Authentication Open system Shared key or WPA WPA2 PSK Encryption settings WEP TKIP or AES Checking the Type of Access Point If stealth function...

Page 65: ...nts are active in the surrounding area it may be more difficult to establish a connection In such a case try using WPS PIN mode to establish a connection Check the position of the WPS button on the access point in advance It may take approx one minute to establish a connection 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function 2 Select m Select m Upload to ...

Page 66: ...nding on settings The Web service to connect to can be changed when reconnecting p 80 The camera s k lamp will blink Depending on the selected Web service the Send to screen is displayed Select a destination p 75 4 Select Connect with WPS Select Connect with WPS and press 0 5 Select WPS PBC mode Select WPS PBC mode and press 0 Select OK and press 0 to go to the next screen ...

Page 67: ... setting and press 0 Select OK and press 0 to display an image on the card The camera s k lamp will light up in green If Auto setting results in an error or if you want to specify the settings manually see page 106 8 Select the image s to send Select and send image s For information on how to send images see page 76 The settings for connecting to a Web service are now complete The IP address can o...

Page 68: ...number It may take approx one minute to establish a connection 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function 2 Select m Select m Upload to Web service and press 0 3 Select a Web service Select a Web service to connect to then press 0 The contents and ordering of the list of items displayed will vary depending on settings The Web service to connect to c...

Page 69: ...oint At the access point specify the 8 digit PIN code displayed on the camera s LCD monitor For instructions on setting PIN codes at the access point refer to the access point s instruction manual After the PIN code is specified select OK and press 0 7 Connect to the access point Select OK and press 0 to establish a connection with the access point When a connection with the access point is establ...

Page 70: ...to specify the settings manually see page 106 9 Select the image s to send Select and send image s For information on how to send images see page 76 The settings for connecting to a Web service are now complete The IP address can only be set automatically in environments using DHCP servers or access points or routers with DHCP server functionality such that IP addresses and related settings are as...

Page 71: ...ad to Web service and press 0 3 Select a Web service Select a Web service to connect to then press 0 The contents and ordering of the list of items displayed will vary depending on settings The Web service to connect to can be changed when reconnecting p 80 The camera s k lamp will blink Depending on the selected Web service the Send to screen is displayed Select a destination p 75 Connecting to a...

Page 72: ...s displayed if the access point is encrypted 3 Channel used Refresh and Manual setting Scroll down the screen in step 4 to display Refresh and Manual setting To search for access points again select Refresh To configure settings for the access point manually select Manual setting Enter the SSID using the virtual keyboard and then configure settings following the instructions displayed 1 2 3 ...

Page 73: ...5 to 7 5 Select a key index The Key index screen is displayed only if WEP encryption is used by the access point Select the key index number specified for the access point then press 0 Select OK and press 0 to go to the next screen 6 Select the format and the number of characters used for the key Select the format and the number of characters used for the key then press 0 Select OK and press 0 to ...

Page 74: ...ecify the settings manually see page 106 9 Select the image s to send Select and send image s For information on how to send images see page 76 The settings for connecting to a Web service are now complete Setting the IP Address The IP address can only be set automatically in environments using DHCP servers or access points or routers with DHCP server functionality such that IP addresses and relat...

Page 75: ... settings you must use a computer For more information refer to the EOS Utility Instruction Manual When w Email or other service is selected on the Upload to Web service screen the Send to screen may be displayed Select the destination from the list of registered destinations and press 0 The procedures for setting up a connection and sending images are the same as those for other Web services Send...

Page 76: ... send then press 0 By pressing the Hy button you can switch to the index display and select an image 2 Select Send img shown To select a size at which to send the image select Resize image and press 0 Select Send img shown and press 0 The displayed image will be sent On the screen to complete the process for sending the image select OK to terminate the connection and return to the screen to select...

Page 77: ... Send selected To select a size at which to send the images select Resize image and press 0 Select Send selected and press 0 3 Select the images to send Press the Y Z keys to select the image to send then press the W X keys A checkmark X will be displayed on the upper left of the screen By pressing the Hy button you can switch to the three image display and select an image After selecting the imag...

Page 78: ...e size then press 0 5 Select Send Select Send and press 0 The selected images will be sent On the screen to complete the process for sending the image select OK to terminate the connection and return to the screen to select a Web service When the Terms of use screen is displayed thoroughly read the message then select I Agree The screen can be scrolled up and down by pressing the W X keys ...

Page 79: ... up to 50 files at a time You can select and send up to 10 files at a time to YouTube When you reduce the image size all images to be sent at the same time are resized Movies as well as still photos that are smaller than b size are not reduced Resize S2 is enabled only for still photos shot with cameras of the same model as this camera Still photos shot with other models are sent without resizing ...

Page 80: ... select Wi Fi function 2 Select m Select m Upload to Web service and press 0 3 Select a Web service Select a Web service and press 0 When the Send to screen p 75 is displayed select a destination and go to step 4 4 Select Connect When settings for multiple connection destinations are registered select Choose set select the connection destination then connect to the destination Select Connect and p...

Page 81: ...eb service Select a Web service and press 0 When the Send to screen p 75 is displayed select a destination and go to step 4 4 Select Choose set Select Choose set and press 0 5 Select SET not configured Select SET not configured and press 0 The connection settings screen is displayed Follow the procedures displayed to complete the connection settings Registering Multiple Connection Settings To dele...

Page 82: ...82 MEMO ...

Page 83: ...83 6 Checking and Operating Connection Settings This section explains how to check or change the connection settings delete the settings clear the wireless function settings etc ...

Page 84: ...ings for Select an item then press 0 When you select an item for which no setting is saved the connection settings screen is displayed When you select m a screen to select a Web service is displayed The same settings are displayed for any Web service selected 3 Select Review change settings Select the connection destination on the Choose set screen select Review change settings then press 0 Checki...

Page 85: ...tings configuration appears Configure connection settings again following the procedures displayed Change settings name Change the name of the settings Select Change settings name then enter the name of the settings using the virtual keyboard p 12 Viewable imgs p 57 Displayed when q Connect to smartphone is selected Settings will appear at the bottom of the screen Confirm set Check the settings Wh...

Page 86: ...n step 3 on page 84 to delete connection settings saved on the camera 1 Select Delete settings Select Delete settings and press 0 2 Select the setting to delete Select the setting to delete then press 0 Select OK on the confirmation dialog to delete the setting Deleting Settings ...

Page 87: ... tab set Wi Fi NFC to Enable then select Wi Fi function 2 Press the B button The general settings screen is displayed 3 Select Clear Wi Fi settings Select Clear Wi Fi settings then press 0 4 Select OK Select OK and press 0 Settings for Wi Fi function are cleared and the menu screen will reappear Clearing Wi Fi Function Settings Performing 53 Clear settings does not clear settings for 53 Wi Fi func...

Page 88: ...oard p 12 Error details Selectable when a connection error has occurred When you select Error details you can check the connection error content p 90 Clear Wi Fi settings p 87 Delete all settings for Wi Fi function Nickname You can check the nickname set for the camera MAC address You can check the MAC address of the camera General Settings Screen Since the nickname is necessary for wireless setti...

Page 89: ...89 7 Troubleshooting Guide ...

Page 90: ...ls then press 0 Click the error number s page in the following chart to jump to the corresponding page Responding to Error Messages 11 p 91 12 p 91 21 p 92 22 p 93 23 p 94 61 p 95 63 p 96 64 p 96 65 p 97 66 p 97 67 p 97 68 p 98 69 p 98 91 p 98 121 p 98 122 p 98 123 p 99 124 p 99 125 p 99 126 p 99 127 p 99 When an error occurs Err is displayed on the upper right of the Wi Fi function screen It disa...

Page 91: ...tion method for encryption is set to Open system The setting is case sensitive so check upper and lower case characters Make sure that the correct encryption key for authentication is entered on the camera p 50 73 Is the power of the target device and access point on Turn on the target device and access point then wait a while If a connection still cannot be established perform the procedures to e...

Page 92: ...erver on Turn on the DHCP server Are there enough addresses for assignment by the DHCP server Increase the number of addresses assigned by the DHCP server Remove devices assigned addresses by the DHCP server from the network to reduce the number of addresses in use Is the DHCP server working correctly Check the DHCP server settings to make sure it is working correctly as a DHCP server If applicabl...

Page 93: ...server make sure IP addresses and the corresponding names are entered correctly Is the DNS server working correctly Check the DNS server settings to make sure the server is working correctly as a DNS server If applicable ask your network administrator to ensure that the DNS server is available What to check on the network as a whole Does your network include a router or similar device that serves ...

Page 94: ...P server change the setting to Auto setting p 51 67 70 74 23 Device with same IP address exists on selected network Responding to Error Messages 21 23 Also check the following points when responding to errors numbered 21 23 Are the camera and the access point set to use the same encryption key for authentication This error occurs if the encryption keys do not match when the authentication method f...

Page 95: ...mera match that of the access point Check the SSID at the access point then set the same SSID on the camera p 49 72 What to check at the access point Is the access point turned on Turn on the power of the access point If filtering by MAC address is active is the MAC address of the camera used registered at the access point Register the MAC address of the camera used at the access point The MAC add...

Page 96: ... by MAC address is active is the MAC address of the camera used registered at the access point Register the MAC address of the camera used at the access point The MAC address can be checked on the General sett screen p 88 Are the camera and the access point using the same encryption method The camera supports the following encryption methods WEP TKIP and AES p 42 64 If filtering by MAC address is ...

Page 97: ...p 101 Are the camera and the access point set to use the same encryption key for authentication The setting is case sensitive so check upper and lower case characters Make sure that the correct encryption key for authentication is entered on the camera p 50 73 Are the camera and the access point using the same encryption method The camera supports the following encryption methods WEP TKIP and AES ...

Page 98: ...connection in PIN code connection mode PIN mode p 45 68 A problem other than error number 11 to 69 occurred Turn off and on the camera s power The target Web server does not have enough free space Delete unnecessary images on the Web service check the free space on the Web server then try sending the data again Web service setting operation may have failed Connect the camera and computer using an ...

Page 99: ...s significantly different from the actual time Check if the correct time is set on the camera Is the network connected Check the connection status of the network CANON iMAGE GATEWAY is under maintenance or load is concentrated temporarily Try connecting to the Web service again later A problem other than error 121 to 126 occurred during the connection to the Web service Try connecting to the Web s...

Page 100: ...g and playback are not possible during a wireless LAN connection Terminate the connection then perform the operation Even with a combination of the same camera and smartphone if you have changed the settings or selected a different setting reconnection may not be established even after selecting the same SSID In such a case delete the camera connection settings from the Wi Fi settings on the smart...

Page 101: ...a IEEE 802 11b g n using radio waves in the 2 4 GHz band For this reason the wireless LAN transmission rate may drop if there are Bluetooth devices microwave ovens cordless telephones microphones or similar devices operating on the same frequency band nearby If a wireless device on the same frequency band as the camera is used nearby the transmission rate of the wireless LAN will drop When connect...

Page 102: ...re using to steal modify or destroy information Additionally you could fall victim to other types of unauthorized access such as impersonation where someone assumes an identity to gain access to unauthorized information or springboard attacks where someone gains unauthorized access to your network as a springboard to cover their tracks when infiltrating other systems To prevent these types of prob...

Page 103: ...ter ifconfig a and press the Return key The IP address assigned to the computer is indicated in the en0 item by inet in the format For information about the Terminal application refer to the Mac OS X help To avoid using the same IP address for the computer and other devices on the network change the rightmost number when configuring the IP address assigned to the camera in the processes described ...

Page 104: ...104 MEMO ...

Page 105: ...105 8 Reference ...

Page 106: ...on and press 0 Select OK and press 0 to go to the next screen 2 Enter an SSID network name Enter any character using the virtual keyboard p 12 When you are finished press the M button 3 Select the desired channel setting Select an item then press 0 To specify the settings manually select Manual setting then turn the 6 dial Select OK and press 0 to go to the next screen Setting Network Manually ...

Page 107: ...or encryption select AES Select OK and press 0 When AES is selected the virtual keyboard p 12 is displayed Enter any encryption key of eight characters then press the M button to set The set SSID and encryption key are displayed Subsequent operations are the same as when Easy connection is selected ...

Page 108: ...t the item to be set Select an item and press 0 The number entry screen will appear To use a gateway select Enable select Address then press 0 3 Enter the desired values Turn the 6 dial to move the input position in the upper area and press the Y Z keys to select the number Press 0 to enter the selected number To set the entered values and return to the screen for step 2 press the M button Setting...

Page 109: ...pleted setting the necessary items select OK and press 0 The setting screen for the Wi Fi function will appear If you are not sure what to enter see Checking Network Settings p 103 or ask the network administrator or another person knowledgeable about the network ...

Page 110: ...ication method Open system Shared key WPA WPA2 PSK Encryption WEP TKIP AES NFC connection For communication with smartphones or connection to Connect Station 9Wi Fi Functions Connection to Images can be viewed controlled and received using smartphones a smartphone Remote control of the camera using a smartphone is possible Images can be sent to a smartphone Connect to Images can be sent and saved ...

Page 111: ... located or operated in conjunction with any other antenna or transmitter except Canon accessories supplied or designated for this product The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power Wireless devices emit low levels of radio...

Page 112: ...marks or registered trademarks of Microsoft Corporation in the United States and or other countries Macintosh and Mac OS are trademarks of Apple Inc registered in the U S and other countries The Wi Fi CERTIFIED logo and the Wi Fi Protected Setup mark are trademarks of the Wi Fi Alliance WPS used on camera settings screens and in this manual stands for Wi Fi Protected Setup UPnP is a trademark of t...

Page 113: ...ess 51 67 70 74 108 K Keyboard 12 M MAC address 42 52 64 88 N NFC 16 20 21 38 Sending images 32 Nickname 10 Notes 101 P PIN code connection mode 45 68 Pushbutton connection mode 43 65 R Reconnecting 30 56 80 Reducing the image size 35 78 Remote shooting 28 54 S Sending images 32 76 Settings 84 Changing 85 Changing names 85 Checking 85 Deleting 86 Registering 60 81 Stealth functions 42 64 T Trouble...

Page 114: ...CPY E173 002 CANON INC 2016 ...

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