Canon EOS M50 Mark II, Advanced User'S Manual, Page: 661 / 709

Power-related problems
The battery does not charge.
If the battery’s remaining capacity ( ) is 94% or higher, the battery will not be charged.
Do not use any battery packs other than a genuine Canon Battery Pack LP-E12.
The charger’s lamp blinks at high speed.
If (1) the battery charger or battery has a problem or (2) communication with the battery
failed (with a non-Canon battery pack), the protection circuit will stop charging, and the
charge lamp will blink in orange at a constant high speed. In the case of (1), unplug the
charger’s power plug from the power outlet. Detach and reattach the battery to the
charger. Wait a few minutes, then reconnect the power plug to the power outlet. If the
problem persists, take the camera to the nearest Canon Service Center.
The charger’s lamp does not blink.
If the internal temperature of the battery attached to the charger is high, the charger will
not charge the battery for safety reasons (lamp off). During charging, if the battery’s
temperature becomes high for any reason, charging will stop automatically (lamp blinks).
When the battery temperature goes down, charging will resume automatically.
The camera is not activated even when the power switch is set to
<
>.
Make sure the card/battery compartment cover is closed ( ).
Make sure the battery is installed properly in the camera ( ).
Charge the battery ( ).
The access lamp still lights or blinks even when the power switch is set
to <
>.
If the power is turned off while an image is being recorded to the card, the access lamp
will remain on or continue to blink for a few seconds. When the image recording is
complete, the power will turn off automatically.
[Battery communication error. Does this battery/do these batteries
display the Canon logo?] is displayed.
Do not use any battery packs other than a genuine Canon Battery Pack LP-E12.
Remove and install the battery again (
).
If the electrical contacts are dirty, use a soft cloth to clean them.
661